Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

What You Will Be Doing:

• Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
• Assisting the Building Manager and Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.
• Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
• Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
• Securing resident keys, security devices, parcels, and dry cleaning.
• Internal and External Patrolling.
• Completing Incident Reports when necessary and responding to emergencies.
• Ensuring entry and lifts are tidy and presentable.

Shifts Available: 

• Monday to Friday from 9am to 2pm

• Maintain F&B service standards, and ensure efficient guest registration, departure, and telephone service.
• Actively promote Sofitel practices and programs.
• Ensure that guest problems and complaints are handled in a professional courteous manner and ensure follow through by proper record keeping of the results in Trust You and internal guest feedback.
• Proactive adherence to the F&B and F/O brand standards across the hotel including guest focus, Ambassador Appearance, department organisation, and operational effectiveness.
• Lead by example when attending to guest requests.
• Show efficiency in constantly striving to provide total customer satisfaction.
• Work together with trust so that colleagues and management meet the goals of the departments.
• Embody the art of French hospitality through a “can do” attitude.
• Perform tasks within a timely manner.
• Implement training programs for all employees, conduct induction and skills training.
• Carry out reception, F&B and F/O communications and concierge duties as required.
• Implement the Accor values and Accor customer vision to ‘Feel Welcome, Feel Valued.
• Display host/hostess type qualities when taking ownership of the Hotel.
• Assist with implementation and maintenance of Sofitel Brand Standards.
• Assist the Outlets Manager with the training and development of all ambassadors while also maintaining a detailed training log.
• Follow up on all guest comments, requests and complaints while informing the Supervisor and Assistant Manager of all such matters.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge. 

Are you looking for career progression and personal development?

Do you want total flexibility with your work environment?

At Creative Activation, this campaign offers individuals a rare opportunity for rapid career growth working on our fresh and exciting project! This is a Business Development Manager role that will allow you to earn while you learn and get experience in this exciting and rewarding field!

Our ideal Business Development Manager will have previous business to business sales experience or similar combined with:

• Strong verbal and written communication skills
• Driven to perform at a high level and lead a culture of healthy competition
• Flexible, solution-oriented and outcome focused
• A valid driver’s license and access to a reliable car
• Full time availability Monday - Friday
• Eagerness to earn and learn at the same time!

What can you expect?

• Fantastic salary package
• Industry leading commissions to maximize earnings
• Phone and car allowances
• Flexible work hours and environment – no need to come to the office!
• Great team culture and opportunities for career progression
• Ongoing training and development

APPLY NOW for the opportunity to work with us as this position won’t last long! You will be contacted within 24 hours of your application to discuss the role.

Overview:
Join our team and help spread holiday cheer as a Promotional Activation Member for Nespresso's festive Christmas boutique activation! We’re looking for energetic and engaging individuals to assist in creating a memorable experience for shoppers by crafting and distributing delicious Christmas-themed recipes. This role is perfect for someone who loves interacting with people and enjoys the holiday season!

Key Responsibilities:

• Actively engage with shoppers to draw them into the boutique and share product information.
• Assist in promoting Nespresso products by creating a welcoming, festive atmosphere.
• Provide outstanding customer service while maintaining a positive attitude.
• Support with other ad hoc promotional activities as needed through the holiday season.

Requirements:

• Availabilities on the following dates:
  • 21st November - 24th November
  • 28th November - 1st December
  • 5th December - 8th December
• Excellent communication and people skills.
• Outgoing personality and the ability to engage and interact with customers.
• Prior experience in customer service, promotions, or events is a plus.
• Ability to work independently and as part of a team.

Benefits:

• Be part of a vibrant and fun holiday promotion, working with Nespresso!
• Opportunity for additional ad hoc roles with Creative Activation throughout the season.
• Opportunity for ongoing work as a Nespresso Brand Ambassador

How to Apply:
If you’re ready to help us bring the festive spirit to life, we’d love to hear from you!

The Symbio Enterprise division collaborates with large corporate, multinational, and government organisations.

As the Business Development Manager (BDM), you will drive growth and expand our market presence in Cisco, Microsoft, and related carriage technologies. With a deep understanding of UCaaS and CCaaS solutions, a proven track record in  sales, and a strategic approach to developing  partner relationships, you will be well-positioned for success.

The BDM will be an integral member of the UCaaS and CCaaS Solutions teams, playing a pivotal role in advancing Symbio's position within the Cisco and Microsoft technology ecosystem. We seek a proactive sales leader with a passion for cultivating customer relationships and driving revenue growth.

Swissôtel Sydney, part of Accor’s international network, have an exciting opportunity for passionate Food & Beverage Attendants to join our luxurious Arches Bar on Market Street.