• As an HR Generalist, you will play a key role in managing and executing a variety of critical functions to ensure smooth HR operations within the organization. Your responsibilities will include: 
• Conducting regular and as-needed reporting, ensuring timely and accurate HR data management. 
• Acting as a mediator between the Payroll department and employees to resolve inquiries about wages, salaries, and leave benefits, ensuring accurate and compliant communication. 
• Acting as the primary contact for HR inquiries, providing first-level support and escalating issues as necessary. 
• Ensure continuity of business as usual (BAU) HR operations and administrative work in your respective cluster/country 
• Assisting in updating HR policies and procedures to reflect current practices and legal requirements. 
• Educating managers on using the Workday system 
• Contributing to Work Health & Safety initiatives, including the management of workers' compensation claims and the coordination of return-to-work plans. 
• Coordinating learning and development programs to support employee growth and skill development. 
• Assisting with the implementation of new HR projects and initiatives as directed, aimed at improving HR services and project delivery. 
• Identifying opportunities for continuous improvement within HR operations and participating in the delivery of projects aimed at enhancing HR initiatives and services. 
• Providing administrative and support services across a range of HR activities. 
• Offering advice and support on the interpretation of Awards and Policies to ensure alignment with organizational practices and legal standards. 
• Supporting the talent management process, including assisting with the annual performance review cycle, growth conversations, and quarterly goal setting, by providing system support and data analysis. 

Are you an experienced HR Professional with a passion for coffee? If you thrive in a dynamic environment where you have the flexibility to adapt global HR strategy to local business objectives, then this is an exciting opportunity for you! As the HR Business Partner for JDE Australia, you will play a crucial role in driving HR initiatives across the business and partnering with our leaders to enable performance and growth. This is a permanent full-time position based in both our North Sydney head office, and our roastery in Kingsgrove.

In this role, you will:

• Provide strategic and operational HR support to the business.
• Drive talent acquisition, retention, and development activities such as recruitment, onboarding, training, and succession planning.
• Manage employee relations and ensure compliance with local laws and regulations.
• Develop and implement HR policies, programs and strategies that support business objectives.

• Provide warm and welcoming service to all guests. 
• Ensure tables and service areas are kept clean and tidy.
• Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
• Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
• Embody the art of French hospitality through a “can do” attitude.
• Maintain all areas and equipment.
• Observe all hygiene, safety and security procedures, ensuring that all hazards are reported.
• Explaining the menu and drinks list to guests, assisting those with special dietary needs or preferences as well as provide knowledge when making recommendations.
• Mix and serve drinks and food items to tables.
• Liaise with the Kitchen on special requests.
• Maximise sales opportunities by upselling items.
• Placing orders through micros ensuring accuracy whilst ordering.
• Clear and reset tables as well as ensuring service areas are clean and tidy.
• Maintain standards of hygiene for food handling and presentation.
• Promote a safe workplace by recognising hazards and promoting general WHS practises.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge. 

We have an opportunity for a suitably qualified Accounts Payable Officer to join our close-knit Corporate Finance team.

Based in our Parramatta office, this role is responsible for the processing and administration management of payment runs for our Corporate Finance team.

You will successfully achieve this by:   

• Ensure scheduled supplier invoices payments and employee expense claims are processed and approved accurately in line with the Corporate Finance operational calendar.
• Ensure refunds and adhoc transactions are processed in a timely manner and accurate manner.
• Monitoring of conjunction fees and ensuring external agencies are paid when due.
• Maintaining and performing daily bank reconciliations for accounts payable transactions.
• Understanding of GST and FBT implications of accounting transactions and review correctness of expense coding for account allocation, GST input tax credit and FBT charge.
• Ensure control outlines within Sarbanes Oxley Legislation are understood and executed.
• Partner with corporate finance team on audit / ad-hoc queries
• Involve in process and system improvement strategies or projects as directed by Finance team initiatives.

The Service Manager, role is to deliver service excellence for our CPaaS customers through the demonstration of expert relationship management (internal and external) and operational knowledge throughout the service lifecycle. You will be responsible for adhering to the Service Management framework, owning the responsibility for the operations and effective implementation of the Service Management processes and procedures to include escalation, incident resolution, communication and documentation.

The Service Manager, will perform a pivotal role in differentiating the customer experience from competitor offerings in the market by working with customers to align business and systems processes with the aim of achieving optimal efficiencies across the board with a strong focus on our key and strategic customers.

What you’ll do as a Service Manager:

• Building and maintaining solid customer relationships, understanding their needs and providing personalised service solutions
• Developing and implementing service strategies to enhance customer experience and meet service objectives
• Monitoring service metrics and analysing customer feedback to identify areas for improvement and implement corrective actions
• Point of escalation for complex customer issues, demonstrating good problem-solving skills and resolving conflicts in a professional and effective manner.
• Fostering a customer-centric culture within the service team, emphasising empathy, professionalism and effective problem-solving