Team Summary

The Visa Commercial & Money Movement (CMS) team enables payments solutions for Small Businesses, Large Enterprises and Government Clients in Australia, New Zealand and the South Pacific (AuNZSP), including small business card issuing, corporate cards, purchasing cards, virtual cards and non-card cross-border solutions. The team is focused on delivering to Visa’s “New Flows” growth strategy, which seeks to rapidly expand Visa’s share of the US$125 trillion B2B global payments market by helping businesses digitise payments.

The team is responsible for developing and delivering the CMS strategy in AuNZSP, deploying products and solutions in markets and liaising with key clients in market.  We push the limits of possibility to make business environments faster, smarter, and more connected. For companies of any size and in any industry, we create a more efficient payments infrastructure that flexes as their needs evolve. We design solutions to meet business objectives, creating ways to improve visibility and optimize cash flow, so businesses can confidently make smart decisions. And through our global reach, we deliver industry insights and technical expertise that empower them to succeed now and into the future.

Visa is the leading payments network in the Australia, New Zealand and the South Pacific market and we have bold ambitions to accelerate growth in the region through expanding our relationships with established issuers, developing deeper partnerships with digital platforms and creating new issuing relationships with Fintechs and Neobanks.

What a Senior Manager, Small Business Solutions does at Visa:

As a dedicated product SME for Visa’s small business solutions, the Senior Manager will work closely with Director of Small Business Solutions to support our small business credit, debit and pre-paid issuer clients through:

• Conducting regular portfolio reviews, analysing portfolio performance and advising on best practice to lift performance;
• Advocating portfolio optimisation initiatives such as product lifecycle management and spend & retention campaigns;
• Initiate and manage product research, this includes benchmark analysis, comprehensive case studies, help identifying global best practice and emerging trends
• Bring global best practices and thought-leadership to initiative and interactions with clients
• Advocating new business solutions to enhance the client’s customer value proposition
• Liaising with each client’s product managers and their teams to advise on portfolio developments
• Supporting product enquiries including Visa product rule waivers request, helping develop product remediation plans when required and support on Visa’s regulatory compliance activities
• Develop strong working relationships with:
  • Business payment teams at each of our small business issuer clients, as well as with key stakeholders for the small business payments segment;
  • Visa’s Account Executive Management teams for our small business issuer clients;
  • Visa’s Hub product teams and other small business specialists to share and learn best practices which we can apply to the AuNZSP market; and
  • Other Visa stakeholders across the region and globe, including product, sales, client support, data & analytics, marketing and finance team members.
• Develop deep small business segment knowledge and provide payments thought leadership for this space, helping to evolve the small business payments strategy for Visa AuNZSP and helping Visa enable more small businesses to digitise payments.
• Keep up to date with trends and regulations that relate to the payment industry and maintain an awareness of competitor positioning.

Digital & Innovation acumen

·       Digitally and innovative oriented, with the propensity to apply new knowledge

·       Current and up-to-date with latest innovation, digital trends, research, skills, and education

·       Champions bold ideas and new ways of doing things

·       Challenges and questions to stimulate innovative thinking.

·       Consistently searches for innovative, more efficient ways to work and make incremental improvements to existing processes or ways of doing business with internal or client stakeholders.

·       Innovates quickly to create results when new and relevant information surfaces.

Values

·       Actively promotes an environment of inclusion and diversity of thought.

·       Communicates openly, honestly and respectfully – ensuring opinions are heard.

·       Proactively limit or mitigate unconscious biases when making decisions.

Approach

·       Connects the dots and information across the organization to leverage the best of Visa’s technologies, expertise, and solutions.

·       Keeps client needs at the forefront of priorities and takes action to provide high quality solutions/services that exceed their expectations.

·       Make quicks, timely decisions in the face of limited, ambiguous information, or in a crisis or other high-pressure situation.

·       Adapts and recognizes the appropriate mix of qualitative and quantitative input required to make an informed decision, particularly when prompt action is required.

·       Determines success criteria and key performance indicators for achievement of results and track and monitor progress against those criteria.

·       Encourages others to openly share and build on each other’s new ideas, products or solutions.

·       Demonstrates energy and positive response when tackling challenging problems and views complicated tasks as engaging or motivating.

·       Shows openness to new ideas, modifying viewpoints and direction in light of new information.

·       Quickly adapts to multiple changing work demands and priorities by adjusting style and tactics to fit the new circumstances.

·       Quickly recovers from setbacks or failure by viewing as a lesson learned and trying again.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As our Customer Service Representative, you are the first point of contact and security for all visitors to the NEXTDC facilities. Championing the NEXTDC values, you will play a pivotal role in our world class customer experience.

• Greet all visitors to NEXTDC in a timely, friendly and professional manner
• Facilitate entry to, and exit of, the data centre in accordance with NEXTDC’s security policies and procedures
• Provide outstanding customer service to customers and internal stakeholders
• Monitor NEXTDC facility systems
• Provide accurate security incident reports
• General receptionist, administrative and customer service support duties
• Assist with incoming and outgoing deliveries
• Answer the overflow of calls to our Customer Support telephone line

Hours: This opportunity is a casual position covering leave and ad-hoc hours ranging through Days, Nights and Weekend shifts

Are you passionate about customer service, security and creating the world’s best customer experience?

If working for a high-performing team, who inspire and motivate each other to be the best versions of themselves everyday excites you, this could be a match made in heaven.

What you’ll do: 

This is your opportunity to join carsales as a Brand Manager. Working within the Marketing, Customer and Content team, this position plays a crucial role in the development, implementation and management of our brand’s strategies to ensure consistency and alignment with our business objectives.

In this role you will collaborate closely with various teams across the marketing and content team, as well as the wider business, to ensure that all activities align with the brands objectives and messaging.

• Develop and execute comprehensive brand strategies that drive brand awareness, engagement, and loyalty.
• Support the development of our brand's positioning, brand pillars, brand messaging and visual identity to resonate with target audiences.
• Lead the re-development of brand guidelines, ensuring consistency across all marketing materials and communications.
• Support the development of our brand architecture framework to ensure a cohesive and effective structure for all brands, products and services.
• Proactively identify opportunities for brand growth and innovation across various channels, staying ahead of industry trends and emerging technologies.

• (TA team add bullets as required for advertising purpose) 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

Manages the Investments data Governance and operations delivery function, team, and capabilities, (people, processes, and systems), to deliver data driven analysis, reporting, and insights, to enable market leading Investment management monitoring, reporting and decision making across the end-to-end Investments lifecycle.

Responsible for Rest’s Investments data governance and operations function.

This role is expected to work with the Rest enterprise Data organization to adopt and embed sound data management practices into how we operate the Investments data solutions and to ensure the appropriate operating model controls to deliver accurate and complete data to the Investments organisation.

Key Accountabilities/Responsibilities

• Operationalize data management capabilities, processes, and the organizational design.
• Lead and develop the Investment Data operational team, comprising of data analysts, and reporting specialists
• Accountable to implement and drive data governance practices and assurance, develop data stewardship and ownership roles across the Investment function, ensuring alignment and adoption from the Enterprise framework standards.
• Develop and maintain the operating model for the investments data governance, aligning with enterprise standards and practices.
• Ensure accurate and timely data, reporting and analytics delivery to investments, including data onboarding, data issue resolution, engages project teams to ensure proper data usage.
• Information/Data Architecture: working with technology and architecture for tooling, standards + practice.
• Drive a strong focus on delivering business value via improvement of data quality and the protection of sensitive data.
• Define and embed roles and responsibilities related to data governance and ensure clear accountability for stewardship of the company’s principal information assets.
• Collaborate with the wider business to define, execute, champion, and embed Rest's data governance model into the Investments data function.
• Work with the vendor relationship management and data team to coordinate external data sources to eliminate redundancy and streamline the processes related to those services.
• Ensure adoption of the organizational data policies, standards, principles guidelines and standard operating processes.
• Preparation / presentation of data governance content for MIC review and for input into Enterprise reporting and oversight requirements as required.
• Run end to end data analysis and reporting services, providing data quality management services, deliver controlled quality assured data assets to the investment’s teams, supported by issue/incident resolution processes.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

With the ever-emerging threat on IT systems it is imperative Datacom continue to grow our Cyber practice. Are you interested in honing and developing your current skillset in Cybersecurity?

Are you passionate about learning Cyber Security technologies and want to be integral to the Datacom team? Your key attributes will be;

• Ability to engage with different, people, processes and technologies.

• Should be comfortable in front of a customer in delivery of consulting with some understanding of technologies.
• Always seeking improvement in themselves and within aspects of delivery.
• Open-mindedness and the ability to be provided with risk mitigation options from various stakeholders.
• Able to see the bigger picture and understands the concept that a risk can be mitigated various ways through various methods.
• Able to work independently or part of a team, share knowledge.

Our offices are based in, Canberra, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in this role you will need to be an Australian Citizen, and be eligible for Baseline/ NV1 Security Clearance.

What you’ll do

The Governance, Risk and Compliance Advisor is to act as the subject matter expert and thought leader in establishing, governing, and managing information security activities within Datacom ACT.

Your key responsibilities as a Governance, Risk and Compliance Advisor are:

• Identify, develop and implement Security processes, standards and policies
• Work closely with our internal business units to ensure the application of security controls that meet Datacom and business requirements, and align to the Datacom Information Security Plan
• Work closely with our internal business units and clients to ensure adherence to Information Security Manual (ISM) and The Protective Security Policy Framework (PSPF)
• On-going auditing, monitoring and improvement of security controls, including the development of Threat and Risk Assessments (TRA), System Security Plans (SSP), and Security Risk Management plans (SRMP).
• ISO27K framework and knowledge of building and running an Information Security Management System (ISMS)
• Providing guidance, education, and training to ensure adherence and compliance (people, processes, and technology)

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

• Minimum 3 years of experience in information security, audit, assurance, governance, risk or compliance and a sound understanding of information security principles, polices and standards
• The GRC Advisor must have a detailed knowledge of agency specific and Australian Government protective security policy, principles, and minimum standards, and be provided with opportunity to maintain this knowledge
• Some technical knowledge to make informed decisions about business risks from vulnerabilities
• Ideally, you will be industry certified and may even hold a CISSP, CISM, MS or equivalent certifications.
• Experience in developing and administering an information security program (desirable).

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Open is looking for a highly data-driven and motivated marketing professional to join our marketing team. As a Campaign manager at Open, you will drive a range of marketing campaigns to improve engagement with our customers. You’ll have the opportunity to lead campaigns end-to-end, from planning to delivery and optimisation, and drive a significant impact in our growth story along the way.

This role is based in Melbourne, with 2-3 days in the office. Exceptional candidates located in Sydney will also be considered.

The salary for this role is $100 - 110,000 excluding superannuation depending on experience. You will need full working rights in Australia to be eligible to apply.

What you'll do

• Planning, executing, and managing marketing campaigns, with a focus on email marketing
• Drafting copy and coordinating stakeholder approvals 
• Monitoring and analysing campaign performance
• Developing and carrying out testing plans and experiments
• Conducting market research to gather insights and inform our marketing strategy

You’ll report to Open’s Senior Marketing Manager.

Who you are

You may be a good fit for this role if you:

• Have 2-4 years of experience in a marketing role co-ordinating or leading campaigns
• Knowledgeable about marketing automation platforms. Experience with customer.io is favoured but not essential.
• Have strong organisational skills and attention to detail.
• Have excellent written and verbal communication skills.
• Have a Bachelor's degree in Marketing, Communications, or a related field is preferred but not necessary
• Have a interest in using data to improve marketing effectiveness

Ready to make an impact?

If you’re excited about the opportunity to drive impactful marketing campaigns and contribute to our growth journey, we’d love to hear from you! Apply now and join Open in shaping the future of Insurance.

Why Open?

Open is on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world’s least digitally mature industries - for years it’s remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

It's an exciting time to join Open and be part of a tech scale-up. We provide our team with:

• Highly competitive compensation, including share options - we believe in paying people what they're worth and having everyone in our company share in our success
• High levels of autonomy and trust so you can do your best work
• Growth opportunities internally - as you grow, your role can too
• Flexible working - we are about impact, not time at your desk.
• We encourage freedom and responsibility, including the ability to work from anywhere
• Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role:

As the Senior Originator, you will be responsible for leading the negotiation of both long term and short term commercial agreements for gas supply, transportation and storage products and services. Support may be required occasionally with power and environmental transactions. These transactions will align with AGL’s wholesale portfolio value and risk management objectives and contribute to our Climate Transition Action Plan. Origination combines a broad range of skills across business development, negotiation, commercial, project development, corporate finance and critical analysis of market dynamics. Transactions will involved buying and selling of commodities through both physical and derivative agreements, with deal sizes up to $2B and durations of up to 15 years.

What you’ll be doing:

• Originating transactions to manage the physical gas portfolio over the short to medium term
• Lead contract negotiations relating to gas supplies, gas transportation, storage products and various other services
• Managing relationships with major gas producers, haulage / storage operators and market operators
• Providing guidance to other teams within Integrated Energy, Trading and Treasury Risk, Corporate Development and Finance in relation to origination activities, including influencing and collaborating across business units
• Lead complex and bespoke negotiations, document transactions and implementation of commercial arrangements across sale, supply, transport and LNG import (if required). Typical transactions will range from $30m to $1B.
• Develop business cases to support transactions with the support of the analytical team
• Managing supply agreements existing in the portfolio, including establishing processes to enforce contract specifications and resolve conflict where breaches or non-compliance occur.
• Utilise your working knowledge of the industry and provide assessments of future gas supply options and their benefit to the gas portfolio
• Support may be required occasionally with power and carbon transactions.

About You:

You will ideally have an existing network of strong relationships and a deep understanding of the gas markets and contracting arrangements through your extensive experience in the commercial gas sector.

What you’ll bring to the table:

• Tertiary qualifications in Law, Finance, Engineering or another quantitative discipline
• Experience leading large complex negotiations in the gas, LNG and project development
• The ability to build and maintain strong internal and external relationships at all levels
• Experience developing strategies to balance risk and return and reduce procurement costs
• The ability to understand complex analytical concepts
• Advanced communication, interpersonal, influencing and negotiation skills
• Advanced knowledge and experience in the energy and wholesale gas market and risk management
• Extensive negotiation, contract development and contract management experience

At AGL, we offer a wide range of benefits including:

• Flexible working options including hybrid work
• Discounts on energy, telcos and solar plans
• Participate in Energise - our reward & recognition program
• Access 20 weeks of paid parental leave for the primary carer
• Access to an additional week of recharge leave per year
• Play an active role in our diversity & inclusion initiatives
• Novated leasing and Electric Vehicle subscriptions
• Access to study assistance, AGL’s share purchase plan and insurance deals

*Benefits may change over time and vary based on role type and location.

We’d love to see your application, submitted by Wednesday 13 March.

#LI-Hybrid #LI-NG1

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

#LI-Hybrid

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

An exciting opportunity has arisen within our Business Energy Solution space for a Senior Finance Analyst, to be based in our Sydney or Melbourne office.

About the Role:

The Senior Finance Analyst role is instrumental in the build-up of the Budget, Forecast and Plan as well as ensuring all month end, half year and full year accounting and financial reporting requirements are delivered on time with a high standard.

This role will report on financial performance and results, providing analysis on drivers of variances. They will also have a thorough understanding of the business unit(s) they support and they will assist with financial analysis to provoke change and improve the overall performance of the business unit(s).

What you’ll be doing: 

• Provide excellent support to key stakeholders, establishing and maintaining effective relationships, gaining their trust and respect

• Perform the build up and upload of Budget, Forecast and Plan

• Undertake all month end, half year and full year accounting and financial reporting requirements

• Analyse, interpret and correct anomalies across Gross Margin, OPEX and D&A as well as investigate and report on key variances

• Manage progress of capital projects and expenditure

• Provide advice on accounting treatment for various transactions in the business unit(s)

• Provide input into the Board and Management accounts

• Perform other ad hoc requirements upon request in an accurate, efficient and timely manner

What you’ll bring to the table: 

• Tertiary qualification in Accounting, Finance or related business discipline.

• CA/CPA qualifications

• Relevant practical experience in an accounting level role in similar or related businesses.

• Previous experience in gross margin build up and a thorough understanding of working capital and project accounting

• Proven business partnering and influencing skills

• Applied skills in MS Office, particularly Excel and PowerPoint.

• Advanced knowledge and application of an integrated IT financial system, such as SAP.

• Demonstrated superior analytical and conceptual skills.

• Proven experience in handling multiple responsibilities and meeting strict deadlines.

• Professional presentation and interpersonal skills.

• Motivated, self-starter with flexible and collaborative work style.

• Continuous improvement mind set

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

We attract and nurture local talent from all over the world, ensuring our people are both deeply attuned to regional needs but also bring a global mindset to help clients, communities and nations move forward. Our culture is fuelled by men and women with the passion to push beyond borders and boundaries, and the wisdom and courage to do what’s right.

Citi Commercial Bank (CCB) business aspires to be the bank of choice for internationally-oriented, mid-sized companies within Citi’s footprint. CCB serves clients with sales between $10MM and $1Bn within target industries that value Citi’s distinctive global network and product capabilities. CCB’s aim is to act as a trusted thought partner to support our clients’ growth by providing access to the full suite of banking solutions – including lending, trade, cash management, FX and advisory services.

CCB embodies our unique purpose as the global bank of choice for trade-oriented, mid-sized companies who see us as trusted thought partners that bring simplicity in an increasingly complex world, client-centric solutions for long-term growth and pave the way for them to reach across borders and achieve their global vision. The Commercial Subsidiary Group or CSG is the network that manages and develops the banking relationships for multinationals in Australia.

This position is a hybrid role with the successful candidate also managing his/her own portfolio of clients within the Commercial Subsidiary Group. The Role is Relationship Associate/Client Desk Relationship Manager. As a Client Desk Relationship Manager, you will manage a set of existing clients. You will maintain and defend the portfolio as well as increase revenue by deep diving into the relationships to find additional opportunities.

The Relationship Associate is a developing professional role supporting Senior Relationship managers with complex client portfolios in the Multinational space. As an Associate, you will assist in the seamless delivery of solutions and support the provision of proactive client coverage together with managing a portfolio of emerging relationships. Our Relationship Associates form part of the foundation of our relationship management teams and represent the pipeline from which we’ll grow our next generation of leaders. This is a fantastic opportunity for someone looking to gain exposure to a world class banking platform and develop their skills and talents over time in order to develop a successful career within Citi.

Key responsibilities will include:

• Working with various Commercial Subsidiary Group (CSG) relationship managers to support clients in every step of their relationship — from on-boarding and preparation of EUDDs and various credit memos for submission to credit approvers and committees.
• Learning about a broad range of industries and developing a deep level of expertise on Citi’s credit, policies and practices.
• Manage and grow a portfolio of emerging relationships, with a focus on delivering best in class service and the origination of business opportunities within this portfolio.
• Conducting research on prevailing industry and market conditions that are key inputs into the CCB’s business development activities.
• Generously supporting the growth of the CSG business, devoting time to helping RMs develop pitch materials, marketing proposals and other new opportunities.
• Being the go-to for information on local regulations to ensure the business achieves the highest compliance and audit results.
• Cultivating their own position as a future leader within the business community, getting involved in local organizations to start building a strong network.
• Support the monitoring and tracking of key business initiatives.
• Support the CSG Country Head with business planning and analysis.
• Take the lead in the on boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met.
• Managing daily administrative duties and processes associated with the management of a portfolio of clients.

Key skills and experiences required:

• At least 1-3 years of relationship management and credit experience, sound understanding of finance and accounting fundamentals, together with some exposure to; transaction banking, loans and financial markets (FX and derivative)
• Knowledge of, and ability to complete AML and KYC processes.
• The ability to understand the part they play in building a strong CCB/CSG culture that enables our teams to deliver remarkable experiences to our clients.
• The ability to thrive in an entrepreneurial organizational structure and add value by bringing an optimistic, proactive approach to the work they do.
• The ability to go beyond immediate business silos to build their network.
• Confidence and drive to own developing high quality, client ready information with strong attention to detail.
• Analytical skills with ability to process and prioritize complex information.
• The resilience to adjust plans and priorities when necessary to meet evolving client and business needs.
• Strong interpersonal and cultural skills to work with a variety of countries and products across the region.
• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients.

Qualifications:

• University degree or higher
• Previous coursework or experience in Finance, Accounting, and Economics.

Role is based in Melbourne.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

We have an opportunity for an experienced Learning Technologist to join our Learning & Organisational Development team and take our discipline specific onboarding program to the next level.   You will be responsible for reviewing and enhancing eLearning modules so they are appealing, engaging and interactive.  You will also support the Learning and OD team by designing and developing contemporary learning activities and program evaluations to ensure pre-defined learning outcomes are achieved.

This is a project based role for an initial short term, six week contract.  It’s a great opportunity to get your foot in the door of a large, growing organisation with the potential for future work and opportunities in the future.

What you’ll do

As a technically adept leader you will collaborate closely with the Product Owner to realize the technical vision for our products. 

• Coaching and Leadership: Guide, mentor, and develop your team, fostering a safe environment of growth and innovation.
• Driving Innovation: Enhance our customer experience and system scalability through innovative product and service solutions.
• Strategic Technology Implementation: Lead in the identification, selection, and implementation of technology solutions to address current and future needs.
• Strategy and Standards: Work with the Head of Engineering to design and execute a cohesive technology strategy while upholding technology standards across the organization.
• Advocacy and Communication: Promote technology capabilities internally and externally, engaging with leadership, customers, partners.
• Management: Take on direct report line management responsibilities, ensuring team alignment and effectiveness.

We are looking for an enthusiastic and friendly Hotel Porter to join our Front Office team.  You will report to the Chief Concierge (President of Les Clefs d'Or!) and will spend your days helping our guests with a variety of enquiries, assisting with valet parking and promoting all the great things about Melbourne and beyond.  We want you to help wow our guests with the Pullman Albert Park experience.

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The responsibility of this role is to support the Senior Manager, Actuarial Services and General Manager, Actuarial Services in carrying out actuarial valuations, business planning, advice and insights to drive intelligent, commercial outcomes for Rest’s Insurance Group.  Reporting to the Senior Manager or General Manager, Actuarial Services this role will support the provision of strategic analytical advice and support relating to negotiations and decision making in the group insurance pricing under the Premium Adjustment Model (i.e. profit-sharing group insurance), Insurance Reserve monitoring and forecasting.

• Overall responsibility for supporting financial management of the insurance premium costs and insurance reserving. You will be responsible for analyzing and interpreting financial data related to insurance premiums and reserves, as well as identifying trends and opportunities for improvement.
• Supporting the Premium Adjustment Model process. Prepare independent loss ratio analysis, validate insurer’s loss ratio assumptions, methodology, negotiate with insurer on forward adjustments for best estimate pricing and review annual APA calculations on an annual basis.
• Quarterly loss ratio reporting. The results are presented at Product Impact Forum (PIF) to Rest senior leaders.
• Monitoring insurance reserving including forecasting balances based on prevailing claims and premium experience. The results are presented at Product Impact Forum (PIF) to Rest senior leaders.
• Monitoring and reviewing group insurance pricing assumptions, actual claims expense and premiums
• Data analytics using database including R and/or SQL
• Developing trend analysis for claims expenses and premium based on prior experience
• Developing appropriate monitoring and reporting framework for financial aspects of groups insurance expense
• Assisting with members best financial interest analysis for insurance expenditure
• Support decision making on insurance premium pricing and terms with Groups external insurer including for corporate tenders
• Assess and review exposure under the Premium Adjustment Model adopted by the Group. As a responsible and accountable member of the team, your role would involve not only conducting assessments and reviews under the Premium Adjustment Model, but also providing recommendations for any necessary adjustments to be made based on your findings. You would be expected to communicate these recommendations clearly to relevant stakeholders, and work collaboratively with others to ensure that any necessary actions are taken in a timely and effective manner. Ultimately, the outcome of your assessment and review would have a significant impact on the overall financial performance of the Group,
• Build strong working relations with key internal and external stakeholders to ensure business objectives are met.

The Assistant Workplace Manager plays a pivotal role within our Workplace Management Services Team on site with our client partner. This role works closely with the Workplace Manager and National Workplace Manager to ensure the delivery of exceptional tenancy support and uphold the highest standards of workplace efficiency and productivity. This position requires a proactive approach to service delivery, ensuring client satisfaction while adhering to service level agreements and key performance indicators.

• Supervise the delivery of Workplace Support services with particular focus on space management, meeting room use and space presentation
• Deliver best-in-class Client and Employee workplace experiences
• Oversee Help Desk operations including Access Card management, locker allocation, and Environment Health and Safety compliance
• Maintain the presentation and cleanliness of the tenancy
• Ensure the delivery of contracted Workplace services in line with SLAs/KPIs.

Want to bring ideas to life? 

As an engineer you’re no doubt aware of Aurecon – we’ve been a leading design, engineering and advisory company for decades. But why should you choose to join us?  

Every project Aurecon delivers leaves a legacy. Every project has sustainability embedded in decision making. And every project is at the leading-edge of technical eminence. 

But it really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything – from the local community to the entire planet. One of those decisions is: who do you decide to work for? 

How will your ideas contribute to shaping what’s next? 

As our new Primary/ HV Substation Engineer, you will join our Energy business, where you will play an integral part in ‘bringing ideas to life’ for our Network Service Provider Clients and Renewable Energy Development Clients role will include:

• Design of high voltage substations and other related infrastructure working with voltages from 33kV to 500kV .

• High voltage cable sizing calculations and reticulation (ideally using CYMAP)

• Provide Concept and Detailed design engineering documents such as general arrangements and specifications.

•  Draw upon your own technical expertise, and those of the broader team to deliver high-quality technical advice to our client

•  Contribute in a team environment and drive delivery excellence across the Energy team

How will your future be shaped by us? 

Joining Aurecon means you’ll be at the award-winning edge of innovation and sustainability. AFR ranked us Top 5 among sustainability leaders and Top 3 of all innovative companies in professional services. One Consult awarded us an innovative design award. Plus, we were Consult Australia’s large firm of the year. 

You really can bring your whole self to work and be confident your voice will be heard. We don’t just claim we’re inclusive and innovative, as proven by the independent awards and accreditations we’ve gained. We’ve been recognised for our innovation culture, gender equality and our LGBTI+ inclusion. Plus, we have a robust Reconciliation Action Plan – our fourth edition since 2014.  

On a personal level you’ll have access to flexible work hours, remote work, working holidays, part-time and job share options. You’ll also have – a learning programme 100% personalised to you and the option to build your technical mastery in the Aurecon Design Academy which earns you a Graduate Certificate in Design Management from the prestigious RMIT University. Plus, you’ll be supported on every step of your career journey with mentoring, learning and our Careers Hub. Outside of work, you’ll be further supported with competitive paid parental leave, cultural public holiday swaps, plus wellbeing support programmes. 

What are we looking for from you? 

You’ll have a genuine passion for re-imagining problems and continuous learning to help shape the future.  

We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. 

As well as experience in a similar Primary/ HV Substation Engineer. Specifically:

• Understanding of a range of engineering disciplines and experience in electricity heavy industrial high voltage distribution

• Utilized various engineering software packages such as CYMCAP and CDEGS

• Have experience within substation primary engineering position across HV substations design (up to 500kV ideally)

•  Ideally have experience in use of engineering software in the design such as CYMCAP

• Understanding of design and how it impacts on construction

•  Relevant tertiary qualifications in Electrical Engineering

Think you know Aurecon? You may be surprised. 

Aurecon’s strength has always been our people. It’s our people who build our shared purpose and bring ideas to life. It’s our people who imagine and co-create with our clients a better future for people and the planet. Of course, you’ll probably know lots of our award-winning projects. The new Allianz Stadium in Sydney? That was us. Tāmaki Regeneration in Auckland? That was us too. And the Tseung Kwan O Interchange in Hong Kong? You guessed it, us. So, when you join us, you’ll not only be joining an international design, engineering and advisory company but also a community working together to tackle some of the world’s most complex challenges. 

Ready to bring ideas to life?  

Then please apply. Remember, it’s you and how you bring ideas to life which are important. Your background, unique needs and individuality will be valued. Visit our website to learn more at www.aurecongroup.com

The opportunity:

We are sourcing an Executive Assistant to join our collaborative team at AIA in Melbourne – St Kilda Road. The successful candidate will provide efficient and effective executive administrative support to two ExCo members. This opportunity would suit an experienced EA who has worked in a similar environment within financial services or insurance and has exceptional organisation skills.

To be successful in this role you will:

• Provide comprehensive diary management including scheduling appointments, meetings, travel and logistics

• Prepare draft correspondence, printing and compiling presentation packs

• Proactively anticipate needs and ensure the executives have all the required documents in advance of meetings

• Provide key support to two Exco in the delivery of business objectives

• Facilitate general invoicing and expense management

• Organise travel and accommodation bookings, in line with the AIAA policy

• Contract management, including arranging review and execution of contracts

• General office duties and provide additional support to the team if required.

Successful applications will demonstrate:

• Proven experience in a similar role supporting senior executives in a large and sophisticated organisation

• High level communication and customer engagement skills

• Strong attention to detail and excellent organisation capability

• The ability to maintain confidentiality and use appropriate judgement and discretion

• Experience working in a fast-paced environment

• Strong prioritisation skills and dedication to consistently deliver a high standard of work

• Flexibility in your approach to work and willingness to assist with additional tasks as required.

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills

• Career development through internal mobility opportunities

• Work for a business helping millions of Australians and make a difference to someone’s life everyday

• Access additional leave days a year to recharge and refresh yourself

• Enjoy wonderful Health and Wellbeing initiatives that support you

• Work with supportive and inclusive managers

• Flexible working arrangement

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. 

Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year.

AIA is different. Are you?

Join an organisation that helps people live better every single day by applying via the link today.

Applications close on 8th of March 2024.

About Us 

Online Education Services (OES) is an education provider that partners with universities to provide purposefully designed and highly engaging online programs. This position will be working within OES in association with Queensland University of Technology Online.

QUT Online delivers world-class learning though degrees specifically designed for the online student. Each degree is tailored to provide opportunities for students who are often unable to undertake university studies on campus.

At QUT Online, the student is at the forefront of everything we do. This role is an opportunity to support and guide our students through their learning journey. Our Online Learning Advisers (OLAs) are the subject matter experts who facilitate the student’s learning, with a focus on helping them achieve their goals.

What You Will Do

Our OLAs are responsible for the following:

• Providing an exceptional student experience through the delivery of academic content developed by our partner academics and our learning design team 
• Facilitating learning activities that engage and support student learning 
• Undertaking assessment tasks (including moderation, marking, and feedback) as well as processing and submitting results according to set timelines 

Online Learning Advisers are not required to establish curriculum, design learning activities, schedule learning and teaching, set assessments or develop marking schemes.

What We Can Offer You 

• 100% remote work with flexible hours to fit around your other commitments. 
• Paid 3-week online facilitation training course that will provide you with best practice strategies to engage and support online students. (You will need to ensure you are available for approx 21 hours of online training across this time period). 
• The ability to use your discipline expertise to help others achieve their goals 
• The opportunity to develop your online teaching skills within a forward thinking innovative organisation  
• A supportive and connected team to grow and develop within
  
  

Who Are We Looking For? 

We are looking for OLAs to teach units within our Gerontology (Healthy Ageing) discipline. 

We are specifically looking for candidates who have experience with interprofessional models of care to support healthy ageing.

Must have current AHPRA registration 

• Minimum Masters Qualification in Gerontology/Aged Care
• 5 + years industry experience specifically in working in the aged care sector, as well as involvement in developing strategic plans to support healthy ageing.
• Knowledge of the Australian education system or ability to acquire this in timely manner
• High level of spoken and written English.
• You are motivated by student success and passionate about online learning
• You are a passionate and clear communicator 
• You have strong presentation skills and the ability to maintain an engaging and positive online presence 
• You are proactive and organised
• You thrive in a remote working environment 

Now is your chance to join a highly engaged workforce and make a positive impact on the experience of our students!

If you're interested, please apply now with a CV and cover letter explaining how you match up with the role requirements above and why you want to work as an OLA with QUT Online.

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role: 

Looking for a change in career? Join our team as an Inbound Customer Resolutions Agent and experience the satisfaction of delivering exceptional customer service to help our customers achieve success.

We are looking for people who care about our customers as much as we do. We have multiple Inbound Customer Resolutions Agent roles available with a start date of 18 March 2024 and 25 March 2024 in our Docklands head office. 

As an inbound Resolutions Agent, you will talk with customers over the phone, assessing our customers’ needs to deliver high quality interactions and solutions tailored to each individual situation.  

This can include account queries and changes, billing queries, customer complaints, selling to existing and new customers and taking payments. 

You will be joining a team of highly driven, fun, and engaged group of contact centre agents who live our values day in and day out and work together to achieve team targets and KPI’s.  

Our focus is making sure our customers are set up for success. This is the mindset you will bring to every interaction.  

Further to this, you can expect: 

• A competitive salary of $67,523 +11% Super + a range of discounts & benefits

• Opportunity to earn $500-1500 quarterly bonuses.

• A Permanent full-time role working 37.5 hours per week 

• Hybrid work arrangements including work-from-home options post-6-month probation on shifts after 11 AM

• Paid, onsite training 

• Working hours will be on a rotational basis between 8.00 am – 8.00 pm Monday to Friday and Saturday 8.00 am – 4pm 

• Regular theme days, lunches, morning teas, awards nights and more!

• Inclusive & diverse culture with a large focus on physical & mental health

• Diversity networks including LGBTQI, indigenous, women in leadership, disability support & more

• Multiple progression routes within the business

You are: 

• Resilient, empathetic and take care in every interaction with your customers and colleagues. 

• Passionate about customer service and motivated to achieve the best outcome for our customers. 

• A problem solver that gets a thrill out of identifying the root cause and resolving it. 

• Eager to learn and apply it effectively when dealing with our customers. 

• A great active listener with excellent communication skills – Both written and verbal. 

• A team player that is a key contributor to your team’s overall success. 

• Committed to delivering your best at all times. 

• Confident in learning new technologies and systems and navigate computer systems efficiently and accurately. 

What is in it for you: 

• Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends. 

• A positive work environment where we support each other 

• A supportive team leader that wants you to be successful and grow 

• Daily touch points with your team leader as well as one on one time each month to talk about career development, opportunities, and overall progress. 

• Yearly awards nights to recognize talent within our centre and celebrate our success. 

• Onsite and offsite engagement activities including fully catered Friends and Family days and theme days. 

• Career Growth, through learning and development programs, leadership programs and through on the job learning. 

• Discounts off Gym Memberships, Health Insurance, and other wellness. 

• Access to onsite facilities, bike rack, change rooms and onsite café. 

Note: You must have unlimited, full working rights in Australia to Apply 

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Job Family Group:

We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities.

The role of the Senior Solution Architect is a key role for the OneSKY project and as part of TopSKY Solution Architecture team, help to define and deliver a state-of-the-art Air Traffic Solution.  This is a front facing role and requires direct engagement with our Customer and key internal senior stakeholders.

The role is responsible for defining, stabilising and maintaining the solution architecture for bids and projects for all lifecycle phases, it includes:

• Defining and proposing innovative technical solutions that meet customer requirements and are compliant with the business’ product/system technical strategy
• Analysing the architectural and technical choices to ensure the best trade-off between customer requirements, technical solutions, cost and risk.

This position is based at Melbourne, Australia at our office in the World Trade Centre.

Responsibilities:

• Lead working groups conducting technical arbitration between System of System, Subsystems and transverse teams (Safety, Security, Human Factors) and the constraints they place on the system design.
• Contact with the customer on technical issues including evolutions to the solution baseline.  
• Responsible for stabilising and maintaining the solution architecture throughout its lifecycle in cooperation with the SEMs and PDA.
• Ensure the solution architecture is optimised to address the real need through:
  • Bringing to the foreground the key architectural drivers
  • Exploring the solution space to define a set of alternate candidate architectural concepts and perform related trade-offs ensuring all design alternatives are recorded and decisions justified
  • Perform early validation of the architecture including modelling and proof of concept activities to de-risk

• Develop Architectural Viewpoints to:
  • Define the system breakdown
  • Lead the interface definition and arbitrate technically between the various contributors (whether internal or external)
  • Describe the system behaviour through functional flows and identifying dependencies between system components

• Specify Technical Performance Measurements (TPMs) and support their validation throughout the lifecycle of the project
• Document architecture in required artefacts (E.g. Product Breakdown Structure and System of System Design Documentation).
• Support the Project Design Authority (PDA) and the Systems Engineering Manager (SEM) in the approval of the main engineering reviews and deliverables.
• Review key SoS solution design including Infrastructure, Platform, Safety, Security and Human Factors artefacts ensuring that the constraints imposed by the system requirements on the design are understood and met.
• Ensure and demonstrate that the defined architecture meets the requirements taking into consideration:
  • Performance
  • Safety
  • Security
  • Human Factors
  • ILS
  • Contractually applicable legislation, rules and regulations including Environmental/HSE requirements and standards.

• Contribute to the development of Architecture Policies, Processes and Procedures to ensure best practice.
• Provide mentoring and support to all personnel involved in architecture activities.

Essential Experience

• Proven experience in similar positions on projects delivering complex software-centric real-time systems.
• Experience in the ATM Domain and Air Traffic Management standards eg. ICAO, Eurocontrol, AID.
• Demonstrated experience in the design of secure solution architectures in line with security standards and policies eg. ISM
• Experience with collective decisions and conflict resolutions
• Capability to manage various stakeholders having different objectives
• Proven capability to work in a multi-cultural environment and with variety of international customers.
• Aptitude to work effectively in a multi-disciplinary integrated team environment
• A positive attitude combined with excellent interpersonal and motivational skills.
• Sound judgement and independent decision-making capability where necessary
• Excellent written and oral communication skills in English

#HN-LN1

Thales is committed to promoting and maintaining a workplace culture of shared respect that enables all of us to feel valued, do our best, and remain truly passionate about the place that we work. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. We encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds.

We are also proud to be a WORK180 Endorsed Employer for Women. If you would like to know more on how we are supporting our employees, you can view our policies and initiatives here: https://work180.com/en-AU/for-women/employer/thales.

Wellbeing matters at Thales, and where possible we encourage flexible working.

Due to business booming we have exciting opportunities now available for qualified Motor Mechanics/Technicians (or 4th year apprentices) to join our automotive Workshop based in Port Melbourne.

You will be part of the fast-paced Dutton team which retails and services used prestige and general used cars.  Come and work with a group of individuals who value and support their team members.

You will be an experienced mechanic and have proven success delivering high quality standards and identifying and fixing problems across a broad spectrum of vehicles.

We are looking for an Enterprise, Provisioning and Biling Enquiries to join our Enterprise division. The Symbio Enterprise division works with large corporate, multi-national and government organisations across the Asia-Pacific region.

Reporting to the Team Leader Accounts and Provisioning , this role is responsible for Order Management, Processing and fulfilling customer’s requests and orders for Symbio Enterprise products and services, ensuring they are actioned correctly and within the defined Service Levels to provide exceptional customer experience and meeting customer expectations.

What you'll do as an Enterprise, Provisioning and Biling Enquiries :

• Provide exceptional service to our customers, external third-party suppliers, and carriers
• Order Management, Processing and fulfilling customer requests and orders
• Ensure great end-user case management with customer enquiries for billing and invoicing, accounts and payments, retention, billing disputes and debt collection
• Create new accounts, provisioning, service cancellations, number porting and service delivery
• Assist with maintaining and managing all Help Guides
• Work within a team environment

This role is accountable for supporting customers through claims lodgement and information gathering in order to assess claims. The Claims Service Consultant will also assess low complexity claims as well as assessing and initiating appropriate support options tailored to the customer’s needs where appropriate. 

In this role you will,

• Ensure compliance with TAL policies, procedures and guidelines procedures, ensuring claims management is in accordance with the TAL claims philosophy. 
• Adhere to external regulations (eg. Privacy and Life Insurance Code of Practice) and all relevant legislation and industry guidelines.
• Ensure all interactions with Customers, Advisers and other internal and external stakeholders adhere to TAL’s Customer Service Culture through the provision of high-quality, accurate and compliant work.
• Liaise closely across the TAL Claims and other relevant internal departments to provide support in project work (including system and user acceptance testing and procedural reviews) 
• Contribute towards a culture of process improvement.

What you’ll do

This is your opportunity as a technically adept leader, who can collaborate closely with the Product Owner to realize the technical vision for our products. 

• Guide, mentor, and develop your team, fostering a safe environment of growth and innovation.
• Enhance our customer experience and system scalability through innovative product and service solutions.
• Lead in the identification, selection, and implementation of technology solutions to address current and future needs.
• Working with the Head of Engineering to design and execute a cohesive technology strategy while upholding technology standards across the organization.
• Promote technology capabilities internally and externally, engaging with leadership, customers, partners.
• Take on direct report line management responsibilities, ensuring team alignment and effectiveness.