Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?  

About the role: 

As a Technology Business Consultant, you’ll contribute to a critical component of our success. While working closely with clients and internal teams to deliver innovative, new solutions that meet their needs and help advance the way the world pays, banks and invests.    

What you will be doing: 

• Researching client needs, analysing trends, recommending best practices, mapping the requirements to the system, and creating detailed specifications documents.

• Configuring treasury system based on the specifications.

• Devising procedures to achieve greater efficiencies, solving complex problems and recommending solutions.  

• Conducting a variety of tests such as system, integration, readiness, and acceptance tests. Conducting tests using client data to be certain client needs will be met.

• Influencing clients, business partners and service providers regarding priorities & system capabilities including training internal and external users.

What you will need:   

• Advanced knowledge of Treasury operations (Front, Middle and Back office) including Accounting/Hedge/GL knowledge. Excellent knowledge of Treasury Financial Instruments and its functions (Foreign Exchange, Securities, Mutual Funds, Repos and Derivatives) including pricing and valuations.

• Understanding of Hosted & SaaS implementation environments

• Experience in using SQL DB/Oracle DB and knowledge of web interfaces.

• Background in Consulting, Project / end-to-end systems implementation as a Functional / technical Consultant.

• Hands on using and configuring systems.

• Good presentation and communication skills

• Understanding of the database structure by utilizing report writing tools

• Experience in using SQL DB/Oracle DB and knowledge of web interfaces.

• Previous experience with Quantum Software or a similar Treasury/Risk management software product

• A bachelors degree in business or finance or equivalent experience

 What we offer you: 

At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Flexible, hybrid work environment

• Professional and personal development opportunities

• Competitive salary and benefits including medical and personal insurances and employee share scheme

#LI_TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

What we’re all about. 

We find, when we come together in the pursuit of excellence, great things happen. And that’s how we do things at Quantexa – together. Our business is data, but our culture is collective. We’re about growth – but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn’t stop us from collaborating. We’re connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. 

At Q, we’re looking for people who share that vision. People like you. 

The opportunity. 

What you’ll be doing.

• Advising on the power of data, you’ll understand the power of the customer's data and how the Quantexa solution can drive insights and actions from it.
• You will understand key deployment options and decisions and steer customers and internal teams to deliver the right solution for the problem
• You'll advise the customer on the direction of the Quantexa platform and how it can enable sustained and added business value.
• You’ll work closely with sales and the customer to define the future-looking roadmap and vision for decision intelligence.
• You will work closely with product and delivery at Quantexa to ensure adherence to Blueprints, expected value realisation through project and proving stages, scoping and setting up projects for success
• You will make sure that the Quantexa platform is adopted operationally.
• You will drive and own governance and relationships through strong quarterly business reviews.
• You will ensure customers renew their relationship with Quantexa.

What you’ll bring. 

• Customer Focus: Your dedication to understanding customer needs is paramount. You consistently align with the core problems at hand, ensuring you grasp both the broader picture and the intricate details. You communicate effectively with senior level business and technology customers and convey confidence in sharing your perspectives.  You are adept at helping customers define a strategic roadmap that enables them to realize the value of their Quantexa products.

• Technology Expertise: You will understand data or specialise in one of our solution domains, including data management, financial crime, risk management, fraud detection or customer intelligence. You have platform implementation experience and understand the challenges faced by customers.
• Relationship Management: You have experience working with clients and an aptitude for fostering and nurturing professional relationships. Customers should feel assured of your dedication, viewing you as their primary point of contact and trusted advisor
• Consultative Approach: With an analytical mindset, you evaluate challenges from various perspectives. Collaborative in nature, you work alongside customers and internal teams to delineate and implement the most effective solutions. You have experience in a consulting role and are comfortable working with internal teams and customers to bring value.   
• You’ll be a team player internally across Quantexa teams and externally, building strong relationships is core as we are better as a team. 

Minimum Qualifications.

• Significant experience in a Client Partner role or similar consulting services or sales experience.
• Enterprise software/services selling and implementation/delivery skills.
• Demonstrated credible product, technology or industry expertise within your assigned industry segment.
• Ability to develop and maintain relationships at the executive level.
• Ability to travel as needed.

Our perks and quirks

What makes you Q will help you to realise your full potential, flourish and enjoy what you do, while being recognised and rewarded with our broad range of benefits.

We offer

• Competitive salary

We're looking for Job Coaches, In-Work Support Consultants, Employment Engagement Consultants & Client Solutions Consultants to join our dedicated and passionate teams in the Eastern, South Eastern, Western and Northern Suburbs of Melbourne!

    ***NO PREVIOUS EMPLOYMENT SERVICES EXPERIENCE NECESSARY***

We are a determined and compassionate team who thrive together in pursuit of our belief that work’s for everyone, whilst having fun along the way.

Join us for our next Recruitment Information Session where you will get the opportunity to connect with one of our Service Managers for an on-the-spot interview and to learn more about atWork Australia.

Where: Melbourne VIC 3000.
When; Tuesday 24th  September 2024, @ 12pm.

Let us know if you are interested in attending by clicking APPLY

If you have any questions, don't hesitate to contact: Skye at [email protected]

A Software Engineer responsible for the execution of the backend features, with a deep technical understanding and how it translates to representing user needs.

• Perform hands-on coding and code review as other peer developers as needed.
• Understand the requirements of the customer or business and utilize this knowledge to develop applications that are consistent with this.
• Design, develop, review, implement, maintain and manage continuous integration, build management and deployment scripts, systems, and any code as required.
• Write unit tests and run through all the test cases for assigned tasks and ensure all cases are tested and passed before release for testing.
• Participate in Agile/Scrum activities: daily standup, demo session, retrospective, estimate and planning, etc

What we’re all about. 

We find, when we come together in the pursuit of excellence, great things happen. And that’s how we do things at Quantexa – together. Our business is data, but our culture is collective. We’re about growth – but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn’t stop us from collaborating. We’re connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. 

At Q, we’re looking for people who share that vision. People like you. 

The opportunity. 

What you’ll be doing.

• Be a player coach, you will be as comfortable in execution as strategy.  
• Define and implement the strategic direction for the Technology Account Partner team in the region, aligning with Quantexa's overall business goals specifically around driving customer satisfaction, business outcomes and NRR.  
• Lead, mentor, and coach a team of Technology Account Partners (TAPs), fostering their professional growth and ensuring skill alignment with customer needs. 
• Strategically assign TAPs to portfolios, optimizing team capabilities and meeting customer requirements. 
• Act as a senior trusted advisor for key customer accounts, maintaining strong relationships and offering high-level consultation.
• Oversee strategic customer engagements, influencing strategic direction, including business reviews and advisory ‘roadmap’ sessions balancing up value pathways versus TCO. 
• Work closely with Sales, Product, and Delivery teams to ensure the team's strategies are in harmony with broader company initiatives. 
• Ensure team adherence to Quantexa’s Blueprints during project, shaping and scoping projects for success. 
• Drive operational adoption and value outcomes of the platform.  
• Proactively own escalations from the customer base.  
  

What you’ll bring. 

• Strong background in leveraging data and analytics.  
• Demonstrated success in managing senior-level customer relationships and ensuring long-term engagement, influence and satisfaction. 
• Proven experience in leading and nurturing high-performing teams, with a preference for backgrounds in data, financial crime, risk management, fraud detection, or customer intelligence. 
• An ability to inspire, motivate, and direct a team towards strategic achievements. 
• In-depth understanding of data-driven solutions, especially in financial crime, risk management, fraud detection, or customer intelligence. 
• Skilled in articulating complex concepts to a diverse audience. 
• Strong internal and external relationship-building skills. 
• Adept at strategic thinking and planning, focusing on delivering practical and impactful solutions. 
• Excellent communication and consultative skills, effective in collaborating with and influencing diverse teams and clients. 
• Experience in scoping and planning strategic projects with a focus on business outcomes and TCO.

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

We offer:

• Competitive salary

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

The Rest Investments Team is undergoing significant transformation as we pursue our goal to be the leading Investment Team in the Australian superannuation industry with a strong member focus and superior investment performance 

This is an exciting role providing specialist support as we continue to implement new technology platforms and applications to support us in achieving our goal. The Application Support Specialist will support the business using a suite of Investment-specific applications such as Charles River, FactSet, Bloomberg, Alpha Data Platform among others. 

Key Accountabilities/Responsibilities 

Working within an existing team, and the wider business, the Application Support Specialist, will provide specialist application support within Rest Investment Team, with a priority focus on supporting investments applications with primary focus on Alpha platform Charles River, Alpha Data Platform and other applications in our grown ecosystem.  

The ideal candidate will play a crucial role in ensuring the reliability, performance, and functionality of our investment technology platforms, and involves providing technical support, troubleshooting issues, and collaborating with various internal and external teams. 

Specialist Application Support 

• Develop and maintain productive working relationships with relevant vendors.  Notably Charles River and State Street. 

• Support and maintain investments applications throughout the lifecycle including Charles River, Alpha Data Platform, FactSet, Bloomberg, iLevel and other investments platforms in the ecosystem. 

• Providing technical support and day to day management and resolution of all business incidents and requests, in line with agreed SLAs and processes.  

• Coordinating activities with external vendors and internal stakeholders in a professional manner to ensure high level of customer satisfaction 

• Anticipate and address potential issues before they become a problem including escalating unresolved issues and formulating a plan to address keeping all stakeholders informed 

• Work with the broader team to ensure application issues/requests are fulfilled including applications security enhancements 

Incident Management  

• Manage and prioritize incidents, working to minimize system downtime and ensure rapid resolution of critical issues. 

• Develop and implement incident response procedures to enhance system stability. 

• Support the testing and quality assurance activities for system changes, ensuring accuracy, reliability, and adherence to business requirements. 

• Support the rollout and adoption of new investment systems and functionalities, including user training and change management activities. 

• Assist in data analysis and reporting tasks related to investment systems, providing insights to stakeholders for informed decision-making. 

• Contribute to Application Services documentation including user guides, technical documentation and reporting.  

• Implement and manage deployment of changes to all business applications and services including developing, writing and/or maintaining technical documentation and training for supported solutions 

• Create test scripts and undertake Release Verification Testing for all business solutions upgrades/deployments to ensure systems reliability and minimal business disruptions and report performance remediation activities for all business solutions to stakeholders as required