We are looking for a dedicated and detail-oriented HR Coordinator to join our team on a permanent full-time basis from our head office in Sydney with hybrid working! In this role, you will be responsible for HR administration, talent acquisition support, and managing payroll processes from onboarding to offboarding, ensuring accuracy and efficiency in payroll operations.

In this role, you will:

• Working closely with our outsourced payroll provider to review our weekly, fortnightly and monthly pay runs for JDE Australia and Campos Coffee.
• Maintain employee records and files in accordance with legal and organisational requirements.
• Support talent acquisition activities including job advertising, screening resumes, scheduling interviews, conducting reference checks, and preparing offer letters.
• Handle employee queries and requests regarding payroll, leave, benefits, and other HR matters.
• Create and maintain regular HR reports and information.
• Contribute to HR projects and initiatives that support the strategic goals and objectives of the organisation.

As the HR Business Partner, you'll act as a People & Culture ‘point person’ for the Australian business. This role reports in to the Head of People & Culture with a specialist Talent Acquisition Partner also in the Australian P&C team. We have a workforce in India with local HR support who will be a point of contact as well.

This is a full generalist role partnering with our Australian business: approx. 200 employees and growing. In addition to advising on tactical HR matters with line managers, you'll also manage relationships with senior business leaders to develop and execute strategic people plans. This is where your change management experience, influencing skills and commercial mindset will really shine!

We're a fintech that's already moved beyond start-up phase and are firmly in scale-up mode now. As such, part of your role will be supporting organisational design and workforce planning initiatives as we continue to grow. Culture and the employee experience is incredibly important to us at Shift: we'll value your expertise as we rethink processes and continue to evolve as a business without losing the best of who we are.

Learning and development are priority areas for Shift. In this role, you'll be facilitating training, developing career & succession pathways and building organisational capability.

As we're a small People & Culture team, you'll need to be comfortable getting picking up transactional HR tasks too. These could include payroll & system queries, compliance reporting and WHS items.

It's a great opportunity to have real impact in a fast-growing company!

The Game Changers:  

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future. 

The Purpose: 

Australian Payments Plus (AP+) is seeking an experienced Organisation Development and People Experience Partner to join our People & Culture team where you will play a critical role in driving our people strategy and enhancing the employee experience.  

As the Org Dev and Experience Partner, you will be responsible for collaborating with AP+ teams to understand people and organisation capability requirements, issues and opportunities now and in the future, and for brokering intelligent, fit-for-purpose solutions to those requirements.   

Day to day, you will be accountable for collaborating with a range of internal stakeholders to design and deliver organisational initiatives that contribute to AP+ organisational effectiveness, evolve culture in line with purpose, support the achievement of strategic goals, and create an exceptional employee experience for AP+ people and teams. 

This is a challenging position that requires you to find a balance in delivering fit for purpose customer-centric solutions to problems, upholding high standards, working with a wide variety of stakeholders, and driving to outcomes. Significant influencing and collaboration skills are required, as is the ability to coach and guide leaders in more senior positions.  

Responsibilities:  
Our ideal candidate is practically minded and delivery-oriented, with the ability to shape, build and deliver a wide range of initiatives for implementation. You’re highly capable, a strong collaborator, and willing to roll up your sleeves and own the design and implementation of your work.  
 
You’ll work with internal stakeholders and the P&C team to design, develop and deliver initiatives that support our culture, capability and eX strategies. This includes:  

• Personal growth and career development,   
• Employee engagement and experience,  
• Org effectiveness and operational excellence,   
• Org capability development,   
• Culture and ways of working, including change practices, and    
• DEI and belonging.   

In order to be considered for this role you should be able to demonstrate the following: 

• Deep experience (10 years minimum) in org effectiveness, org development, and employee experience.
• Designing and facilitating capability development programs and employee experience solutions across diverse audiences. 
• Proven experience in designing and delivering high quality programs and initiatives. 
• Strong understanding of modern OD and employee experience practices. 
• Subject matter expertise in organisation capability development, organisation effectiveness, employee experience, and agile ways of working. 
• Demonstrated skill in collaboration and influencing.  
• Ability to project manage your work.   
• Ability to use data to identify themes and priorities linked to strategy and culture outcomes.   
• Experience and ability to navigate and embrace complexity and ambiguity, and to create simple and scalable solutions in an evolving environment.   
• Experience in an APRA regulated environment (Financial Services preferred) is preferred but not essential.  

What’s Next:  

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application. We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process. 

AP+ are not partnering with Recruitment agencies for this role.