We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About the Role

As an implementation specialist you will be working on the development requirement of Department of Education and Training Victoria. You will play a key role in working on the resolution of the Support ticket raised by School, participating in a requirement gathering workshop and providing estimate to complete minor or major enhancement.  You will also be working across all Education products and provide solution to the different customer on need basis.

Key Responsibilities

• Continually manage development requirement of Department of Education and training Victoria.
• Participate in requirement gathering workshop and provide estimation to the requirement via establish process.
• Complying with the Department of Education and Training Victoria process and policies.
• Discuss with the client regarding suitability of the requirement to their future needs and advise appropriate solutions.
• Investigate and resolve the tickets raised by DET VIC to support their school.
• Actively participate in DET VIC forums and team meetings
• Developing test cases and unit testing

Ideally you will

• Experience managing existing customer relationships
• In depth knowledge SQL Server, Database management and TSQL.
• Knowledge of visual basic or C, C++, or C#
• Able to work well to meet, and even exceed, KPIs
• Technical expertise working with the education products
• Able to manage and maintain pipeline and opportunities within DET VIC systems
• Ability to learn new language (Desirable CARL language)
• Skills in procedural programming language
• Able to take responsibility for customer needs and satisfaction
• High attention to detail with strong problem-solving skills
• Strong gravitas with liaising with internal and external stakeholders

Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!

Benefits

·       Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.

·       Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits.

·       Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards.

·       Tenure Milestone Recognition: We value and recognise the years of service of our people.

·       Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.

Civica Accolades:

·       ‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.

·       Great Place to Work: We are dedicated to creating an outstanding employee experience.

·       Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.

·       Australian Business Awards – Employer of choice.

·       Top rated employer – Glassdoor: Our average length of service is 9 years.

·       Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

What you’ll do

We are on the lookout for a Talent Acquisition Specialist who has experience working on volume recruitment campaigns and a passion for delivering exceptional candidate/employee experience. You enjoy engaging with candidates, sharing our strategic vision and finding exceptional talent so we can ‘Go further. Together.’  

You will ideally be able to start immediately and be based in Sydney but we are open to interstate applicants.

• Candidate phone interviewing, interview booking, initiating background checks and coordinating offer processes. 

• Deliver accurate and timely recruitment information, support, feedback and advice to management. 

• Communicate our NRMA Group purpose and EVP. Our Playbook values will be your guiding principles— Walk in your shoes, Time is precious, Think one step ahead, Keep you safe and Carry you when you need help. 

What You’ll Bring 

• Previous experience in an internal or agency talent acquisition position (at least 1-2 years) with volume recruitment experience being highly desirable. 

• Outstanding customer service and communication skills with the ability to develop strong relationships with candidates and internal stakeholders 

• A go-getter who enjoys multitasking and thrives in a fast-paced environment  

• Proficiency in the Microsoft Office suite 

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  

• Complimentary MyNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  

Know you Belong 

At NRMA Roadside, we celebrate and welcome differences and work together to create a respectful and inclusive workplace encouraging, supporting and celebrating the diverse voices of our employees. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives, better connecting us to the communities we serve.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:     

• We made the 2022 AFR Boss Best Places to Work List  

• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan  

• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025  

• Certified as a Family Inclusive Workplace  

• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer  

If you are ready to join a high performing team and make a real difference, we can’t wait to hear from you! Apply today!  

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

What you get to do in this role:

• Manage a book of digital renewals as the primary or secondary driver in close alignment with the Digital Sales Representative.
• Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from ServiceNow.
• Engage independently in customer conversations around renewal timing, pricing, legal, and general customer needs.
• Identify customer needs and demonstrate account management capabilities to guide renewal closure.
• Maintain an understanding of ServiceNow licensing models to provide both sales and customer assistance in licensing discussions.
• Monitor customer health metrics to identify risks. Develop risk mitigation strategies and guide appropriate actions with partner teams.
• Own renewal forecasting cadence and opportunity management and ensure forecast is accurate and escalate risk as needed.
• Connect with customers on multi-year contracts to ensure continued engagement and customer value realization.
• Present renewal proposal(s) and customer options and notify customer of upcoming contract expiration.
• Work with Legal, Deals Desk, and Sales Operations to resolve complex issues regarding approval and finalization of executable OF.

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Creativity for All

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #1 on the Great Place to Work list for the 10th consecutive year!

We’re proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help continue to build your career.

We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy, employee, and community engagement.

We know that people are the differentiator in our business, and that's why we want to meet you.

A bit more about you

In the role of Security Compliance Specialist, Tech GRC you will be part of a critical hub for Sales, Legal, Engineering, Compliance, Operation, and Marketing teams in presenting Adobe's security posture and overcoming customer security objections and concerns.

Are you interested in leading Security Compliance efforts, seeing how the business works up close, and chipping in to ensure sales go through optimally for a product-based organization? Do you have experience in driving Information Security assessments internally or externally and talking with customers? Then this role is for you.

In this role you’ll be focusing on driving Australian Security Compliances as part of the APAC Security Compliance Program by collaborating with external assessors, government agencies, product development & operations teams, core security teams, and others. This job also blends an understanding of information security with evangelism, program management, business savvy, and an eye for detail with timely execution.

What you’ll do

• Perform the IRAP Readiness Assessment covering various cybersecurity guidelines of the Information Security Manual (ISM) for products looking for IRAP assessment.
• Present Readiness Assessment result reports to summarize the compliance objectives, key findings, and next steps to Partners and Management regularly.
• Coordinate with relevant partners to remediate key findings and prepare the products for external IRAP assessment.
• Oversight development of System Security Plan (SSP) documents for in-scope products.
• Continuously evaluate and drive upgrades of operational policies, procedures, and standard processes to meet ISM requirements.
• Review and coordinate Cloud Controls Matrix (CCM) updates and IRAP Cloud Security Assessment Report (IRAP Report) with assessors.

What you need to succeed

• Bachelor/Master degree or equivalent experience in Information Security/Cyber Security or related field.
• Minimum 5-8 years of related security compliance assessments, IT/Cloud auditing, and control testing experience.
• Must know Security Compliance frameworks (e.g. IRAP, Cyber Essential Eights, ISO, SOC 2, etc.)
• Sound knowledge of Cloud IT processes and Cloud IT infrastructure like AWS, Azure, GCP, etc.
• Hold certifications like CISA, IRAP Assessor, and others.
• Good interpersonal and highly developed communication skills

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

What you get to do in this role:

• Work closely with engineering and product management to plan, create, and maintain user-focused technical documentation for multiple product features or applications, in alignment with an established content strategy
• Provide input to help shape future content strategy for the product or business unit you help to support
• Contribute to the continued evolution of ServiceNow’s content development processes, DITA-based information model, and writing style and standards
• Develop a strong understanding of the ServiceNow product ecosystem and expert knowledge of the specific product area and user base you support

First Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are a looking for an exceptional IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best Senior Service Desk Engineer who is looking for ad hoc and contract opportunities. This opportunity would be perfect for an IT specialist who is currently studying or returning from long term leave and is seeking part time work or someone running their own small IT business seeking additional work.

Role

In this role you will:

• Provide ad hoc and contract onsite desktop and IT infrastructure support to our customers across Sydney
• Be involved in support and project work to deploy solutions
• Experience opportunities to install and configure Servers, Networking and other IT equipment
• Be exposed to account management, VOIP, technical presales, and other areas
• Work across technical infrastructure from desktop to firewall, backup systems and software

• Solid knowledge of Microsoft AD, Exchange, Azure and Office 365 environments coupled with your generalist networking skills
• Excellent written and spoken English, with a great phone manner.
• Great attention to detail and time management skills.
• Strong experience working with inside IT
• Must have vehicle and full drivers license. (Mandatory)

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• Competitive hourly rate
• Fantastic work culture
• Mature clients who seek great support
• Great dispatch team who will liaise with you to negotiate work and opportunities

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

• Do you have an Entrepreneurial, Hunter, results focused mentality?
• Are you looking for an awesome autonomous opportunity to create something special?
• Are you looking to further grow and develop in an exciting multinational company?

Join this fast paced, tight knit, collaborative, empowering, entrepreneurial environment, a team who lead the business when it comes to the end user space and will help shape the Bosch Power Tools future.

We are currently offering an exciting, ongoing opportunity for an enthusiastic individual to join us as an Onsite Solutions Specialist in the Power Tools division. The role will be based in New South Wales (NSW) or Australian Capital Territory (ACT) and will be a home office-based role.

Position responsibilities will include:

• Creating and developing brand awareness to increase demand of Bosch trade and industrial products and solutions through presentations and relationship building with key end users onsite and online across NSW and the ACT.
• Converting end user organisations to the Bosch brand with a targeted approach to grow profitable sales
• Demonstrating Bosch brand points of difference that will deliver long-term brand loyalty
• Educating and converting training organisations and their attendees onto Bosch products and solutions

The Collecting Group is a true disruptor, offering high-quality ‘curated collectibles’ from around the globe, curated by specialists in their subject matter. It has headquarters in London, and offices in Munich, Sydney and Stockholm, as well as a strategic partnership in the UAE.

Collecting Cars, which launched in 2019, offers buyers and sellers a new way to transact online. It enables a much faster route to market than traditional auctions as well as dramatically reducing the costs involved, charging zero fees to the seller.

Launched in 2021 with the same principles of ‘lean’ auctions that are fast to list and sell, the Watch Collecting platform brought new energy to this enthusiast market.

The Collecting Group is now a team of 100+ around the world and we have exciting growth plans with new product extensions and new market entry ambitions.

Our growth is dependent on uniting skilled talent and innovative technology to deliver the best service for our users, and we are always looking for forward thinking, diligent and motivated individuals to join us.

The Opportunity

You’ll be joining a growing, diverse team that’s currently disrupting the traditional way vehicles are auctioned. You’ll help develop and qualify new opportunities for Collecting Cars, generating, qualifying and driving lead generation, supporting excellent outcomes with both sellers and collectors locally and internationally.

With your customer-centric approach and CRM experience, you’ll be able to bring your sales acumen to a collaborative team, where you’ll gain exposure to a breadth of vehicles and memorabilia, whilst contributing to revenue growth and product development.

• You have prior experience within a professional sales based role – you’re comfortable generating leads for ~80% of your time
• You’re comfortable working towards business development KPI’s
• Relationship building – you love getting to know people and developing long-term relationships
• Initiative-taking – you’re results oriented and like to lean on your excellent communication skills
• Adaptable – you’re motivated to learn new skills and develop your career, whilst building out your understanding of the Collecting Cars value proposition
• You’re curious, you like to research the collector’s market, and keep an eye on pricing
• You’ve worked with a CRM before, and have familiarity with the MS Office suite
• A keen interest in cars and bikes of all genres is desirable

This role is based out of our Sydney based office, Mon - Fri. Australian work rights are required.

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Creativity for All

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #2 on the Great Place to Work list for the 10th consecutive year!

We’re proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help continue to build your career.

We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy, employee, and community engagement.

We know that people are the differentiator in our business, and that's why we want to meet you.

A bit more about you

In this role, the Adobe Experience Manager (AEM) Product Sales Specialist is part of the Digital Experience Cloud pre-sales team. The role will focus exclusively on the AEM solutions supporting Account Executives (AE) sales efforts across major accounts on significant Enterprise deals.

Our most successful Product Sales Specialists take a consultative approach and are regarded by customers as subject matter experts and trusted advisors. This is an ideal opportunity for professionals in the Content Management community to build on their existing track record with an incredible success story.

This role requires solution selling capabilities, value-prop selling methodologies, strong business and selling instincts, and direct, in-person consultation with customers. In addition, you can expect to be working very closely with the respective Account Executives, Marketing and Solution Consulting teams to develop new points of view, build awareness and reveal new sales opportunities.

• Strategic understanding of content supply chain, content as a service, content management and omni-channel content delivery in the Digital Experience ecosystem.

• Subject matter expertise along with 5 + validated direct sales track record selling Enterprise SaaS, Cloud, Managed Services, Headless and Hybrid architectures, digital asset management solutions.

• Excellent networking ability with outstanding communication, presentation and negotiation skills

• Strong understanding of enterprise sales and process as well as the ability to work in a highly matrixed team environment, partnering with all other organisations within Adobe including Sales, Engineering, Product and Marketing.

Adobe for All

Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.

Take the plunge and jump in

Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together.

Adobe Australia acknowledges Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past, present and emerging.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

• Manage the Internal (IDR) and External Dispute Resolution (EDR) across the organization
• Assess, investigate and compile relevant information to support all disputes
• Case Management of AFCA files including mediations and jurisdiction appeals
• Manage escalated internal customer mediations and negotiations on complex or high risk accounts
• Manage education programs related to dispute handling for client facing business units
• Periodically review and update business policies and processes to ensure ongoing regulatory compliance
• Collate and present dispute data and trends to internal and external stakeholder groups
• Provide high quality written or verbal responses on all disputes
• Identify opportunities and contribute to process and service improvements

• Adhere to internal policy, system processes and external regulatory requirements
• Work collaboratively with Risk and Compliance and Legal Counsel in addressing complex disputes or systemic issues

Title:

Join us today!

KBR is driven by our purpose of Together, delivering infrastructure for a better tomorrow. Our results and reputation for excellence are underpinned by our people and our culture of caring, collaboration learning and trust to deliver innovative professional services for our customers. 

We leverage our global network and work in seamless partnership with our customers to deliver innovative, creative and sustainable solutions that will make a lasting impact on communities around Australia. 

The Opportunity

The Project Controls Specialist plays a crucial role in ensuring the successful planning, execution, and monitoring of projects within the assigned line of business.

They are responsible for the establishment and maintenance of project control systems, including cost, schedule, and risk management. This position requires a highly analytical and organised individual with a keen eye for detail and the ability to communicate effectively with cross-functional teams.

Responsibilities will include

• Prepare project reports reflecting progress, financial and resource information, actual costs, earned value and forecasts

• Ensure all cost, schedule and risk project reporting and activities comply with company and client needs

• Support the project control functions on the project

• Quality control of timesheet management for all staff/contractors on the project and liaising with project management to ensure that timesheets are accurate and address any issues as they arise

• Collate and compile internal monthly reporting activities

• Expense tracking and forecasting

• Participation in monthly Client meetings

• Produce monthly claims

• Preparation of Change Notices and managing the project change register

• Review project program and provide summaries

• Cost control and some scheduling tasks

Qualifications & Experience

• Relevant degree in Business, Engineering or considerable experience

• 8 + years’ experience in Project Controls

• Proficiency in Cost Control concepts and tools is a must

• Knowledge of data analysis tools such as PowerBI, MS Excel etc

• Working exposure to industry standard scheduling tools such as Primavera P6, MS Project etc

• Well-developed communication and time management skills.

• Attention to detail and a commitment to data accuracy.

• Ability to work independently and in a team environment.

Who we are

We are committed to social and environmental sustainability and delivering projects with a digital mindset that drives innovation within our business, for our customers and stakeholders.  

Our people blend seamlessly into customer teams to help create a positive impact on the communities and environments they seek to improve. Our expertise and adaptability is unmatched and continues to meet the demands of tomorrow to help shape Australia’s future for the better. 

Together, we deliver Infrastructure for a better tomorrow. 

IS Australia overview brochure:  https://kbr.foleon.com/is-australia/who-we-are/

In addition to working on some fantastic projects, KBR offer an array of benefits focused on providing our people with a great working environment, continual career development, Family friendly flexible work arrangements and work/life balance. Our culture, and our genuine focus on our people is a major factor in our success and we want you to be part of our journey. 

Typical benefits include:

• Flexible work arrangements

• Diversity and Inclusion support

Help shape tomorrow by applying today!

Don’t miss out on this opportunity to leave your impact on our society with one of Australia’s leading infrastructure businesses. Apply now and follow us on LinkedIn to stay up to date with all the latest news and job opportunities.

KBR values an inclusive and diverse work environment, and we encourage candidates from all backgrounds to apply. Our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

Your Career

We are looking for a highly motivated, results oriented Deals Desk Manager to join our JAPAC organisation. The primary focus of this position will be to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers and increase the effectiveness and productivity of our sales teams. The right person for this job has a team player approach, the ability to work across departments with disparate needs, excels at problem solving through critical analysis, and is challenged by process review and continuous improvement.

Your Impact

• Provide Senior Leadership with financial data and relevant reports on requested deals, confirm commercial terms and conditions, as well as operational requirements of risk/reward profile for opportunities
• Be a sales partner to internal organizations to understand contract requirements, structure, business terms and identify potential risks and/or opportunities that can affect deal economics
• Be a trusted Partner with the field sales organization to drive deal closure
• Key resource reviewing and approving all non-standard and program pricing requests - Review will include financial analysis for gross margin, discounts and non-standard term requests
• Become an expert on the configuration and quoting tool, reviewing and enforcing revenue recognition compliance for all quoting
• Work with cross-functional stakeholders for decision support deal solutions
• Collaborate with impacted parties to generate acceptable documents to facilitate deal closure
• Ensure required approvals, such as discounts and contractual terms, are obtained and clearly documented
• Ensure that all transactions adhere to internal revenue recognition policies and operational guidelines
• Support projects that drive automated solutions that create an exceptional customer experience for sales, Deals Desk, Revenue, Finance and Legal

Come join the AGS family, on this very well-known tech brand right here in Sydney!​​​​​​

Why Allegis Global Solutions? 

AGS is a part of Allegis Group, the #1 Staffing Agency in the United States & top 5 globally. We are a privately held organization and we support some of the largest Fortune 500 companies in the world and span a wide variety of industries.   

Working at AGS and why you will love it…  

Are you looking to make an immediate impact on your next team? Are you searching for a company that has a passion for people, culture, and career development? 

By becoming an AGS employee you are adding to our culture of diversity and collaboration; we’re dedicated to supporting our team members, clients, and the communities we serve while maintaining a commitment to excellence in all we do. 

We don’t just hire talent for our clients - We embrace it, strengthen it, and celebrate it every day; through every action we take, in every hallway and every office, all around the world! 

Duties:

As a Recruitment Sourcing Specialist, you will be deployed to an Australian grow tech giant; a well-known global leader where you will be working directly with their in-house Talent Acquisition team. You will recommend and execute sourcing strategies with a focus on passive talent and be an ambassador for Allegis Global Solutions and your client's brand at every interaction. You will…  

Your duties may include, but are not limited to:

• Undertaking recruitment activities with a focus on top of funnel sourcing for Front and Backend Core Engineers (Senior Software Engineers), as well as inbound job applications and referrals on a rotation basis.
• Understanding the recruitment delivery process and carrying out activities accordingly to ensure that account KPIs are met.
• Communicating recruitment trends, and market intelligence, and acting as a talent advisor to hiring managers.
• Identifying and escalating risk or compliance issues.
• Managing requisitions through accurate documentation of all recruitment-related data and information as per current recruitment legislation and agreed client process at all times.
• Possess excellent CX skills to ensure a positive experience.
• Providing professional advice and open and honest feedback to candidates in a timely manner and in accordance with recruitment best practices.
• Utilising specialist market knowledge to assist with the ongoing management of pre-qualified talent pools.

We are looking for a motivated graduate with a keen eye for detail and desire to learn and grow within Bosch Rexroth. In this role you will be providing support to the National Supply Chain Manger on all topics related to inventory holding, forecasting, demand planning and MRP calculation. You will also be developing and generating required reports for the Purchasing and Logistics departments as well as providing support to other stakeholders within the business.

Duties will include but not be limited to:

• Engage in supplier management - development and negotiation
• Achieve cost savings and efficiency gains through your work
• Provide support for commercial supply chain contracts, such as supplier contracts, customer contracts, NDA and Terms and Conditions
• Procurement of goods / service in support of Production, Service and Engineering departments    
• Obtain and assess quotes consistent with Company's approved supplier list 
• Expedite deliveries to meet manufacturing / service / customer deadlines     
• Data Integrity Project – Maintain data accuracy with purchasing info records / pricing etc – Update and Validate data in SAP
• Participate in meetings with Sales / Service teams to review detailed forecasts for focus customers     
• Generation of Daily/Weekly/Monthly/Quarterly reporting in SAP for KPI     
• Co-ordination of detective control reports for Purchasing and Logistics departments on Quarterly Basis

• Professionally manage relationships with a portfolio of assigned accounts
• Build executive relationships within the customers organization
• Make sure you exceed customer retention goals and ensure consistently high retention rates
• Build and maintain strong, trusted working relationships with key decision-makers and power users starting from onboarding and throughout the customer lifecycle
• Gain a thorough understanding of assigned client’s needs, objectives, and processes to ensure that they successfully adopt and deploy Freshworks suite of products
• Ensure that customers derive maximum value from Freshworks and collaborate with the sales team to help upsell additional services, integrations, and features
• Identify risks to client success and aggressively/proactively engage the client whenever there’s an identified retention issue
• Develop and execute retention plans for customers who may be at risk
• Drive resolution of escalated account issues in coordination with Billing, Support, and other departments
• Gain and maintain expert knowledge of Freshworks’s products and services
• Be a voice for accounts internally and help senior leadership understand product concerns, shortcomings, and missing features that are retention risks
• Manage contract related inquiries, questions, and issues from clients and other departments
• Liaise with other team leaders to make sure that Freshworks’s clients are getting the best service possible

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.

We're seeking an entry level Service Desk Analyst to join the newly established Service Desk team. The Service Desk Analyst will be responsible for providing first-level technical support to our internal staff. This includes troubleshooting and resolving hardware and software issues, providing user training and documenting technical issues. The ideal candidate will have a strong customer service orientation and a passion for technology. Due to the team requirements, it is essential to work in our head office in Sydney CBD one day per week.

As our Service Desk Analyst you will be responsible for:

• Working closely with our IT Operations team.
• Procurement and management of hardware & peripherals (laptops, mice, monitors, headsets).
• Issuing swipe cards for our Sydney Head Office.
• Managing application provisioning for all cross functional tools such as Slack, Google Workspace, Okta.
• Managing virtual communication tools such as Zoom, Slack, GoogleMeet.
• The remote management of company technology via security software.
• Troubleshooting hardware and software issues on MacOS, iOS, Windows and Android.
• Troubleshooting IT issues across the entire Employment Hero business.
• Working within data protection compliance with ISO27001.
• Participating as a project resource for IT Operation initiatives.

What will you bring

• Entry level experience in Technology (Up to 1 year experience).
• Degree and/or related qualification in Information Technology or Information Systems.
• Ability to work in a busy, fast-paced environment.
• A keen eye for details with a strong work ethic and willingness to learn.
• Strong communication, presentation and listening skills.
• Be willing to go the extra mile to make our team experience memorable.
• Exceptional organisational and time management skills.
• The ability to take direction and also work autonomously.
• Comfortable with Windows and Mac administration.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Upon applying, you can anticipate a thorough review of your application, followed by an engaging interview process. Successful candidates will have the opportunity to meet with relevant stakeholders, gaining valuable insights into the organisation and the role.

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.