Being led by the Event Associate Manager, our Event & Hospitality Assistants support all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.

In this position it will be critical to own events from beginning to end ensuring all events are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “happy to help” spirit across all areas and touch points.

Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time  
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

Being led by the Event Associate Manager, our Event & Hospitality Assistants support all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.

In this position it will be critical to own events from beginning to end ensuring all events are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “happy to help” spirit across all areas and touch points.

Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time  
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

Reporting to the Director of Sales and Marketing, this is a pivotal role in the team, where a self-driven proactive approach is paramount.

You will be:

• Developing, managing and optimizing marketing content (yearly marketing plans), for all channels, focusing on increasing online performance, driving visibility/traffic and sale conversion across multiple segments.
• Lead the creation and management of compelling content and storytelling that aligns with marketing goals, business strategy and brand standards, ensuring high engagement across all channels.
• Developing and managing social media content, promotions and food & beverage initiatives.
• Developing creative advertising, copywriting, hotel collateral, direct mail, photography and overall internal initiatives including collateral design.
• Prospecting and managing key partnerships.
• Responsible for internal and external communication including the management of media and PR agencies.

Reporting directly to the Operations Manager, you will be overseeing the Front Office function at a leadership level, whilst ensuring the highest level of guest satisfaction, and leading a team of dedicated professionals to deliver unparalleled service. You will be responsible for the following: 

• Ensureing hotel targets around RPS, NPS, Loyalty and room upselling are met to ensure KPI’s are achieved.
• Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis and simple configuration changes to ensure an efficient and effective system.
• Train, supervise, and motivate front office staff to provide exceptional service and maintain a positive work environment.
• Prepare revenue and occupancy forecasting, as well as Front Office monthly reports, commenting on key performance indicators in order to drive the financial performance of the hotel.
• Monitor all VIP’s, special guests and their requests to and their needs are met and loyalty is maintained.
• Collaborate with other departments to coordinate guest services and ensure seamless guest experiences.
• Strive to implement the Accor Vision and demonstrate active use of Accor Heartist Values in order to lead by example.

We are seeking an accomplished Executive Assistant skilled in delivering exceptional support within a fast-paced and dynamic work environment. This role offers an exciting opportunity to work closely with the Managing Director of Office Leasing / Director in Charge, Sydney CBD based in our CBD office. This multi-faceted role will provide an excellent opportunity to gain exposure to many aspects of the real estate industry while you support and provide invaluable administrative support to a driven, industry leading National team.

The ideal candidate will hold strong administrative experience and be seeking a challenging support role within a fast-paced office environment.

Please note: This is a 12-month fixed term contract with a start date of late April/early May.

Some of your key responsibilities will include:

• Providing administrative and secretarial support, including diary and email management.
• Drafting communication, including announcements, meeting agendas and presentations on behalf of the Managing Director to external and internal clients.
• Assisting the Managing Director to drive and successfully execute key initiatives and general leadership.
• Coordinating the preparation of client meetings and functions.
• Setup for meetings including any required catering.
• Preparing expense requests, processing credit card payments and other financial transactions.
• Organising international travel and other related arrangements (flights, transfers hotel bookings).
• Updating of internal databases.
• Assisting in maintenance of accurate records on team budgets and financial reports.
• Preparation and collation of submissions, presentations, and reports.
• Disseminating information to internal business services platform as required, including Finance, HR, Marketing, Research, PR and IT.

Reporting to the F&B Operations Manager, the Assistant Restaurant & Bar Manager duties will include;

• Providing leadership and support to our F&B team, empowering them to create exceptional experiences for our guests
• Developing your team and coaching them on internal procedures and service culture
• Liaising with all internal stakeholders to allow for the effective operation of our Restaurant & Bar
• Be a 'Service Spotter' ensuring the Restaurant & Bar environment is well maintained, clean and everything is ready for service
• Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.

Our Store Leaders bring the Starbucks experience to life by managing store operations, driving financial success, leading teams, and creating a meeting place in their communities.

• Grow a successful business: drive sales leveraging your business acumen, efficiency and problem solving skills

• Our store leaders act like owners. They run their store as though it belongs to them - from developing their team, managing daily operations, creating connections to owning the financial performance

• Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams

• This role is a 'hands on' and develops your leadership experience, coaching skills, coffee passion and business acumen

• Our managers delight and uplift customers through a human connection, engaging with customers and staff and leading by example

About You

• Previous experience in store leadership roles ideally within the retail or hospitality industries

• Exposure to managing store operations and driving financial success

• Previous exposure to rostering, P&L reports and budgets

• An ability to develop teams and evoke a positive and fun working environment 

Our Partner Promise & Benefits

• 12 week fully paid training program with ongoing 1:1 mentoring and a tailored career pathway

• Participate in our Store Leaders Incentive/Bonus Program

• Receive free coffee, discounts on shift and at all of our Starbucks Australia stores

• Enjoy the security of a permanent role with good work-life balance, a rotating roster and flexibility

• Develop your leadership skills - opportunities to open new stores or become a management trainer

• Grow and develop your passion for coffee - become a coffee master!

Join us

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Inspire with every cup. Explore our opportunities and learn more about becoming a partner. Apply now!

• Are you passionate about shaping the future of e-mobility in Australia and driving the energy transition?
• Do you have the spark to think on your feet, seek out information, and create solutions?
• Want to support a collaborative team of innovative technology and energy resource experts in a fast-paced, multifaceted role?

What You'll Do

We currently have a 12-month maximum term parental leave cover opportunity for an experienced Executive Assistant/Operations Support to provide a high level of support to the CEO at NRMA Energy.

In this dual role, you will be responsible for calendar, email, travel, and expense management as well as driving operational excellent across the business. This is a role that will suit a highly experienced Executive Assistant and who is interested in learning more about business operations and jumping in to provide solutions to create marketing collateral, arrangements with media, full event management, tender writing, as well as coordinating deliveries to the warehouse, shipping kit.

This role is preferably based at our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home.  Some travel will be required to our Sydney and interstate sites across Australia as agreed and required.

Your responsibilities will encompass:

• Manage the CEO’s diary with excellent communication to both internal and external stakeholders, flagging emails and phone calls ensuring timely responses
• Coordinate and schedule team meetings, workshops and other internal events for the Energy team, draft agendas
• Arrange interstate travel logistics for CEO and team often to remote locations
• Prepare and edit documents, presentations, and reports on behalf of the CEO and team, maintaining a high level of accuracy and confidentiality
• Assist with the accurate and timely entry of contracts into our online portal
• Timely, accurate expense submission for CEO and GMs, delegated approval for team expenses
• Collaborate with marketing, budget for and pay invoices, arrange delivery of kit and collateral, attend events and be a knowledgeable brand representative on the stand
• Assist the Community liaison lead with new site launches including design, ordering and delivery of collateral; smooth stakeholder management of profile industry, government and media attendees, attending some launches
• Assist with tender responses including content writing and information gathering as required
• Provide operational support as required.  This may entail attending sites, speaking with suppliers, customers and partners.
• Source answers to questions from the call centre, ensuring timely responses.
• Read and share EV news ensuring team is across National news items pertaining to EV
• Manage access, logistics and maintenance 3x branded vehicles
• Ensure the team are tracking their safety observations and make your own when out at site/warehouse/office.

What You'll Bring

You are an Executive Assistant experience who has previously supported C-level executives with your excellent communication skills, exceptional attention to detail, and a confident and approachable demeanour and are passionate about learning and providing business operations support.

As the ideal candidate, you will use your proactive, adaptable, and resourceful mindset to anticipate needs and take initiative. Combining your proficiency with productivity tools such as MS Office Suite, and your outstanding organisational and time management skills, you will prioritise and multitask effectively. Your strong problem solving abilities and the capacity to make informed decisions independently enables you to support what the CEO and the team in meeting their targets.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

• General administrative support to the Office Services Manager.  
• Managing all visitors to the office including VIP’s, external staff and service providers. 
• Booking same day, National and International couriers. Reconciliation of monthly invoicing. 
• Manage the Internal Security system including - Issuing Staff and Visitor Security passes as needed, keeping an up-to-date records and regular Auditing of all access cards. 
• Liaise with the Base Building Management and use the Internal Portal for office maintenance issues. 
• Support the Business Reconstitution Framework Taskforce
• Environmental Health & Safety duties, attend meetings and be a point of contact for international offices. 
• Fire warden or First Aid duties.
• Assist with Theatrette Invoicing.
• Provide assistant to the IT team.
• Update documentation regarding support issues, requests and ensure it is accurate and maintained.
• Supervise Meeting rooms and ensure their equipment and supplies are intact. Overall presentation is acceptable for the next meeting.
• Ensuring the general appearance of the office is always impeccable. 
• Kitchen and Break Out Room duties – monitor the appearance of the kitchen and tea point. Monitor stock requirements and dishwashers.  
• Management Level 33, booking of the Hosting Space and general appearance.
• Support HR with Onboarding. 
• Assist with in-house events
• Ad-hoc projects as required

Day to day will look like but won’t be limited to:

• Collaborate with shoot crews to identify and assess potential venues.
• Manage locations to meet production standards.
• Work closely with the Unit Manager to plan and book travel, including allowances, flights, and accommodation.
• Track budgets and reconcile expenses.
• Update databases for shoot locations, crew, passports, and allowances.
• Set up projects in Avid, ingest and sync rushes.
• Source and ingest footage for the edit team.
• Run autocue for introduction recordings
• Source and book actors and props for recreation shoots.

This is a great opportunity to build your career in the field of facilities management. As a key member of the facilities management team, you will foster key relationships with tenants, service providers, and clients whilst also making recommendations to improve the building’s overall performance, risk profiles, presentation, and condition.

This varied role will see you working closely with our Facilities Management team across different business segments, to learn the requirements of how to efficiently manage the day-to-day operations of key commercial / retail sites across Sydney CBD.

In addition, you will;

• Assist and oversee the maintenance and operation of building services
• Provide maintenance advice ensuring clients’ quality and safety targets are met
• Assist and ensure all planned preventative maintenance programmes are clearly documented, maintained, and completed on time.
• Assist and oversee project-based work including fit-outs and refurbishments
• Assist the team with the day-to-day administrative components and responsibilities, such as work orders, audit reports, budget management, client reporting, risk management, permits, reactive works as examples.

WHEREFIT is one of Australia’s fastest-growing, HR SaaS platforms that is revolutionising fitness and wellbeing employee benefits. Our mission is to help working Australians get fit, active, and healthy, and we prioritise employee wellbeing above all else.

We're a home-grown, self-funded Australian startup that is proud to have reached our current level without external investment. With plans to triple revenue and double headcount this year, we're excited to enter the next growth phase on our own terms.

Since launching in 2017, WHEREFIT has quickly grown to become a trusted wellbeing partner at over 200 of Australia’s leading employers, including Woolworths, NAB, Australia Post, Westpac, Reserve Bank of Australia, Allianz, PwC, nbn, AMEX, EY, Lendlease, and more.

Our platform helps businesses provide their employees with exclusive corporate benefits at over 1,000 leading fitness and wellbeing brands, including HelloFresh, Anytime Fitness, Adidas, F45, ICONIC Sport, Speedo, UFC Gyms, Adore Beauty, Under Armour, and more.

We believe that a healthy and active lifestyle should be accessible to all, and we are committed to making this a reality for all working Australians.

Role

We are currently seeking an Administration Assistant to play a pivotal role in supporting our co-founders as we embark on a new exciting phase of growth!

In this multifaceted position, you will be required to provide comprehensive administrative and organisational support to our two co-founders and the business operations team, and to help drive efficiencies across the business. You will be key in ensuring our office runs smoothly and in fostering a positive and engaging team environment.

This role is ideal for a dynamic, proactive and detail orientated individual who thrives in a fast-paced and entrepreneurial environment, and is perfect for someone who is eager to expand their business acumen, learn about tech startups and potentially grow into a business operations role.

Responsibilities

• Provide support to our two co-founders managing a diverse range of personal and business related tasks, whilst ensuring sensitive and confidential information is handled with utmost integrity
• Provide support to our business operations team for projects aiming to drive efficiencies across all parts of our business
• Efficiently manage email correspondence on behalf of the co-founders, including organising and responding to emails, flagging important messages and following up as necessary
• Organise and maintain calendars, including scheduling appointments, meetings and managing meeting room booking system
• Arrange and manage travel arrangements and itineraries as required
• Track and reconcile expenses, including organising receipts and statements to ensure up to date financial records
• Prepare and organise essential documents, presentations and other materials as needed
• Oversee general office management tasks such as organising office supplies and liaising with vendors to ensure a well maintained and functioning office environment
• Take a leading role in planning and executing internal events and initiatives that enhance workplace culture. This includes organising team celebrations, team building activities and maintain a welcoming office atmosphere
• Provide support in HR related tasks such as recruitment and onboarding of new team members, contributing to the smooth operation of the human resources function
• Perform various administrative duties as required, demonstrating flexibility and a proactive approach to support the dynamic needs of the co-founders and the WHEREFIT team

• A positive can-do attitude and a passion for what WHEREFIT is trying to achieve
• 1+ year/s of experience in a support role such as office coordinator, receptionist, administrator or customer service, showing foundational skills applicable to this administration assistant role
• Proactive and strong initiative to learn and develop new and existing skills
• Excellent organisational and communications skills
• Capable of managing multiple tasks and priorities without compromising quality or efficiency
• Strong team player who values collaboration, contributes positively to the team dynamic and supports collective goals
• Digitally savvy and a quick ability to learn and understand new software tools
• Superior attention to detail

• Competitive remuneration package including base salary, bonuses and benefits
• Dynamic and vibrant office environment located in Fishburners, one of Australia’s leading startup co-working spaces in the Sydney Startup Hub
• Full member access to workshops and numerous learning, networking and startup community events within Fishburners and the Sydney Startup Hub (e.g. lunch and learns, Friday pitch nights, community social events such as Christmas and Halloween parties)
• Access to over 2,500 unique fitness and wellbeing perks on the WHEREFIT platform, and access to other retail and non-wellbeing related perks too
• Up to $1,200 annual subsidy for personal fitness/sport expenses
• Generous learning and development budget for external training courses
• Headspace premium subscription
• Monthly team lunches and social events

• C level role within leading industry fund
• Hybrid environment - combining work from home and in the office
• Support the CRO and their Leadership team 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

• Provide exceptional assistance to the Chief Risk Officer and their Leadership team ensuring efficient office operations, email, and diary management.
• Complex presentations, reports, spreadsheets, and graphs; transcribeing information of a technical, confidential and or sensitive nature.
• Screen mail and callers, respond to and route inquiries to appropriate as necessary; determine importance and priority of various issues and determine what major issues should be brought to the attention of the Chief Risk Officer.
• Research, compile, summarise, and analyse information to respond to various inquiries from internal and external sources.
• Work in conjunction with the Risk and Governance Leadership team to ensure the smooth running of the function.
• Manage the organisation of critical Risk and Governance Forums and meetings including scheduling and invitations, booking rooms, setting up agendas, minute taking, organising catering and distribution of meeting documentation and minutes.
• Circulation of reminders of outstanding action items, project reports and documentatio
• Maintain all team documentation and information 
• Assist the Chief Risk Officer in preparation and submission of reports and presentations to Rest Committees and Board 
• Complete expense reporting and track budget expenditures for the team.

Reporting to the Editor, Sydney Morning Herald, the Personal Assistant position provides high-level support to the Editor and day-to-day office management and reception duties. The role involves confidential, high-level information as well as engagement with executive and community stakeholders. This is a diverse, hands-on role which requires professionalism, interpersonal skilfulness, energy and attention to detail.

Day to day, you will:

• Provide quality and timely administrative support to the Editor.
• Coordinate communications, including taking calls, responding to emails and interfacing with clients.
• Maintain and report on a current log of correspondence and commitments and chase up items approaching the due date.
• Maintain and coordinate an effective calendar system, ensuring the Editors' competing demands are effectively managed.
• Make travel arrangements and detailed travel itineraries
• Act as the point of contact between the Executive and their internal or external colleagues
• Organise meetings and book meeting rooms

Please note this position is based in our North Sydney office.