We are on the hunt for a highly energetic Customer Service Operator to join our growing Customer Service Day Team. A role where no two days are the same, our Customer Service Team promises great personal and professional development, various wellbeing initiatives and a fun social calendar to match.

Join the dynamic team at Betfair Australia, the country's leading online sports betting exchange platform. We revolutionize the way people bet by offering innovative and transparent betting solutions. With a commitment to integrity and customer satisfaction, we strive to provide a world-class betting experience to our users.

What we are looking for:

• A gun who has a love of sport and/or racing and all things related!
• Someone who enjoys teamwork in a dynamic, fun and fast paced environment
• A superstar who has strong customer service experience

With great progression, career development opportunities and the chance to work with an inclusive and fun team (amongst a host of other cool stuff) a day includes:

• Undertaking the registration and education of new customers
• Efficiently and professionally answer calls and emails from customers, provide betting information and accurately complete bet placement on their behalf
• Responding promptly to incoming customer queries via phone calls and emails
• Assisting with and ensuring team procedures are appropriately documented
• Processing customer KYC (Identity Verification) checks across a variety of different methods
• Continually updating knowledge around betting products
• Making outbound calls to establish and develop relationships with current and prospective customers

But there is a catch. To be in the running for this great role, you should have:

• A passion for customer service!
• An understanding of upholding confidentiality of sensitive customer information
• The ability to make clear and well-reasoned decisions
• Availability to work out of hours shifts and weekends
• A high level of attention to detail, with an ability to effectively prioritise tasks
• Strong computer literacy and familiarity of MS Office Applications
• Excellent written and verbal communication skills
• Initiative. You get things done

Sound like you’d be a good fit? Well check out what we provide our passionate people:

• Tailored leave options – competitive parental leave, cultural leave swap, volunteer leave, study leave etc.
• A genuine focus on personal and professional development - including a combination of incredible internal Leadership Development Programs, peer to peer learning and self-chosen learning opportunities.
• Up to $2000 per year for you to choose how you spend through our much loved BestYou program.
• An ongoing commitment to Diversity, Equity and Inclusion.
• Supportive wellbeing initiatives including access to our Employee Assistance Program.
• A dedicated internal events team focused on bringing a mix of educational, social, celebratory, and philanthropic activities,
• A generous bonus scheme – if we win, you win! And we like to win.

Interested?

At Betfair we are committed to building a workplace where everyone can fulfil their full potential. We pride ourselves on fostering an environment where all employees feel welcome and included.

We encourage people of all walks of life, abilities, and backgrounds to apply.

 We are proudly a WORK180 endorsed employer for women, to learn more of our commitment to Diversity and Inclusion please visit https://work180.com/en-au/for-women/employer/betfair-australia.

 Studies show that women are likely to only apply for a job if they meet 100% of the criteria outlined in the job ad. Even if you don’t hit 100%, click apply! You never know where it may lead to.

 Interested in applying? Please click Apply now and submit an up to date Cover Letter and Resume.

 We are committed to responding to allcandidates within four weeks of application.

About Us: Bridge Blue is a premier agency specializing in Education, Migration, and Internship services. With our headquarters in Sydney, Australia, and a global network of branches representing over 400 Education Providers worldwide, we have built a solid reputation for excellence. Our diverse team of academic consultants and admissions staff, proficient in over 20 languages, has successfully assisted students and clients from more than 60 nationalities.

The Role: We are seeking a Corporate Services Manager (CSM) to oversee the efficient management of Bridge Blue's corporate service functions and systems. The CSM will provide high-level assistance to directors and supervise administration staff.

Key Responsibilities:
• Establish and maintain positive professional relationships with internal and external stakeholders.
• Manage financial reporting and partner accounts in collaboration with internal and external financial professionals.
• Develop and implement HR practices and processes, including performance appraisals, salary reviews, and employee retention initiatives.
• Oversee general administration areas across Australia and offshore offices especially in the Philippines market to ensure compliance and efficiency.
• Support Bridge Blue in achieving its strategic direction through effective management of corporate service functions and systems.
• Utilize a solid understanding of the international education and migration sector to inform decision-making and strategy.
• Oversee the creation of global policies and procedures to ensure efficient, streamlined processes with a heightened focus on integrity and compliance.

Requirements:
• Minimum of 3 to 5 years of experience in a comparable role.
• Degree in relevant tertiary Management, Business, or Accounting qualification.
• Strong financial reporting, compliance, and governance skills.
• Experience in establishing HR functions across generalist HR areas.
• Proven track record in staff management, team development, and leadership.
• Exceptional organizational skills, punctuality, and accountability.
• Background or solid understanding of the international education and migration sector is essential.
• Effective communication skills in English and Tagalog languages.
• Ability to convey messages to a variety of stakeholders from legal professionals to individuals with limited English proficiency and culturally and linguistically diverse (CALD) backgrounds.

How to Apply: If you are an experienced professional looking to join a dynamic team in a fast-paced environment, please submit your resume and cover letter.

Bridge Blue is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

29th July, 2024

Join our team at Y Suites on Regent  on a permanent full time basis
Drive an outstanding resident experience and contribute to our great culture!
Opportunities for professional growth and development
The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels, with a footprint in every city in mainland Australia and New Zealand. Across our brands, we employ a diverse team of over 1200 employees who help us to achieve our vision, To build inclusive communities for inspired living.    WHO YOU ARE    We're on the lookout for a Customer Service Manager to join our Y Suites on Regent team on a permanent full time basis. In this role you will also work across Y Suites - Gibbons St.  Being a leader at UniLodge means being able to lead, coach and motivate your team
... Click here to view more detail / apply for Customer Service Manager

Key Responsilbities:

Qualify customers and identify sales opportunities for accounts.
Deliver exceptional service and proactive communication on orders.
Resolve customer concerns
Collaborate across departments within the business
Manage sales targets and KPIs focused on growth.
Generate and qualify sales leads for profitability.

Skills & Experience:

Excellent communication skills - both verbally and written
previous expereince within a customer service position
Strong attention to detail and accuracy
High level of organisation skills
Ability to work closely in a busy team environment

HOW TO APPLY:
Click 'APPLY NOW' to register for this role. Please note that due to the high volume of applicants, only shortlisted candidates will be contacted. If you would like a confidential chat please reach out to Carly -
Who are we
At PERSOLKELLY, our passion is - ... Click here to view more detail / apply for Customer Service Officer

Posted Date:  27 Jul 2024







Location:  Sydney, NSW, AU







At WesTrac, were made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance youve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, were Made for More. WesTrac is looking to grow our talented team




... Click here to view more detail / apply for Plant Mechanic ? Field Service

02nd July, 2024
Purpose of the role The Service Coordinator role will coordinate services in our North Ryde disability service and lead practice at a site level, providing supervision, on the ground role-modelling, coaching and support for staff as well as supports to the clients. This role will be responsible for one high-care client only. Why join team Achieve? For many of our staff making a real difference to the lives of people with disability and working with a great, supportive teams is its own reward.We appreciate that, but we want our team to know that we value them so offer benefits such as:

Salary sacrifice options including Fringe Benefits Tax and car leasing
Access to personal and financial counselling for you and your family
A range of paid leave and flexible working options
Support to stay fit and healthy with fitness memberships

... Click here to view more detail / apply for Disability Service Coordinator

17th July, 2024
Purpose of the role The Service Coordinator role will coordinate services in our Sutherland Shire houses and lead practice at a site level, providing supervision, on the ground role-modelling, coaching and support for staff as well as supports to the clients. Why join team Achieve? For many of our staff making a real difference to the lives of people with disability and working with a great, supportive teams is its own reward.We appreciate that, but we want our team to know that we value them so offer benefits such as:

Salary sacrifice options including Fringe Benefits Tax and car leasing
Access to personal and financial counselling for you and your family
A range of paid leave and flexible working options
Support to stay fit and healthy with fitness memberships and access to wellness programs.
At Achieve its more
... Click here to view more detail / apply for Disability Service Coordinator

Division: Community & Recreation Business Unit: Community, Arts & Culture Title: Food Services Coordinator, Temporary - Full-time Role, 35   hours per week (temporary position up to 2 years) Salary Range: $80,432.60 to $93,476.28 per annum super (subject to skills and experience) Who we are: Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council strives to deliver the highest quality services to our community. We are proud to be the winner of the Bluett Award 2022 and the 2022 Change Champion Award in the Enterprise Category. Join us and youll be part of an organisation committed to promoting sustainable growth, leading the community, protecting our environment and creating a great future for the Northern Beaches. Meals on Wheels is a federally
... Click here to view more detail / apply for Food Services Coordinator

Elevate your career by joining the prestigious Sofitel Brisbane Central, where excellence is not just a standard but a way of life. We are seeking highly motivated individuals to fill the role of Food and Beverage Attendants in various exclusive outlets within our hotel, including the renowned Suzette Restaurant and the sophisticated Cuvee Lounge Bar. As a member of our team, you will play a significant role in delivering unparalleled service to our valuable guests, contributing to the epitome of luxury hospitality.

A Responsible Service of Alcohol certificate, a positive demeanour, impeccable personal presentation, and the ability to greet guests with a warm "Bonjour" are essential prerequisites for this position.

Food and Beverage Attendant – Suzette Restaurant (Casual)

As a representative of Sofitel, you will be responsible for delivering buffet breakfast service in addition to providing memorable experiences through a la carte lunch and dinner services for the esteemed guests at Suzette, the flagship restaurant of Sofitel Brisbane Central.

You’ll excel in this role if you have:

• Flexibility to commence work at either 5:30 AM or 6 AM
• Availability during shifts from 11 AM to 3 PM and 3 PM to 11 PM
• Weekend availability, as weekends are our peak operational periods
• Responsible Service of Alcohol qualification
• Basic proficiency in food and beverage service skills, encompassing guest greetings, order-taking, and maintaining cleanliness
• Exemplary personal presentation standards.

Food and Beverage Attendant – Cuvee Lounge Bar (Part Time and Casual)

As a member of our team at the Cuvee Lounge Bar, you will have an exceptional opportunity to create lasting memories for our guests during their special occasions.

You’ll excel in this role if you have:

• Availability to work from 11 AM to 11 PM
• Responsible Service of Alcohol qualification
• Warm, outgoing personality and a high level of personal presentation in line with our brand standards
• Demonstrated experience in a bar or lounge setting, with expertise in wine, spirits, and cocktails
• Capacity to work effectively both independently and as part of a team with minimal supervision
• Proactive ability to anticipate and address guest needs, maintaining a professional and welcoming demeanor.

What You'll Be Doing 

• Answering inbound calls from customers looking to discuss IAG’s available policies and offers. 
• Use effective communication skills to build rapport and provide engaging customer experiences. 
• Be flexible with hours to ensure we're available when our customers need us. 

WOW Recruitment are currently seeking an experienced Customer Service Representative to work with our Mortgage & Finance client, based in Sydney CBD. ** $80 - $85k super ** ** 3 years of phone based experience essential ** ** Outbound sales or lead follow up essential**
** Fully office based role ** ** Great career progression **

As a Customer Service Representative, you?ll be the first point of contact for business enquiries, delivering exceptional customer service and responsible for following up warm leads and assessing application eligibility. Collaborating with partners and customers, you?ll guide them through the deposit bond process efficiently and knowledgeably. 

If you are an enthusiastic and positive individual with a passion for customer service, this could be the perfect fit for you!

What you will be doing:

Provide prompt and professional customer service via phone and email, resolving issues proactively with follow-up as necessary.
Outbound lead follow-up, assisting
... Click here to view more detail / apply for Senior Customer Service Representative

We are presently in search of Food Services Assistants to become part of our expanding team at Tongala Memorial home in Tongala, Victoria. Positions are available on a full-time, part-time, or casual basis.

In this role, under the guidance of the Chef/Cook, the Food Services Assistant plays a crucial part in supporting the implementation, monitoring, and evaluation of the Food Safety Program (FSP). Furthermore, they are responsible for providing a diverse range of high-quality food and beverages that align with the unique needs and preferences of our residents.

The Organisation:
Respect is a rapidly growing, not-for-profit, progressive, and purpose-driven aged care provider that operates across Tasmania, Victoria and New South Wales. Respect is known for the great care we provide to our residents and the supportive and respectful working environment for our employees.

What you will bring:

• Previous experience in residential aged care or a similar environment.
• Experience in hospitality or catering.
• A relevant qualification, i.e Food Safety and Food Handling Certificate.
• An ability to communicate with a diverse range of people.
• The ability to work as part of a team.
• Current National Police Certificate (or ability to acquire).
• Flexibility for shift work.
  

Key Duties and Responsibilities:

• Contribute to menu planning to meet the resident’s needs and preferences.
• Preparation, serving, presentation and delivery of food and refreshments in accordance with the FSP.
• General cleaning in accordance with the FSP.
• Assist with the monitoring and recording requirements of the FSP. Examples include recording temperatures and receipting goods.
• Ensure friendly and timely delivery of meals and refreshments to all residents.
• Participates in the ongoing quality review of the FSP.
• Report any concerns/difficulties experienced with care recipients in relation to food and beverages to the Registered Nurse In Charge.
• Any other task not defined but within the employees skills, as directed by the organisation.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Meaningful work in a purpose-driven organisation.
• Long-term employment in a recession-proof sector.
• A healthy and positive workplace culture.
• Learning, development, and growth opportunities.

Purpose of the Role:
Using technical expertise and a strong customer focus to ensure the very best  online-store user experience, with excellent service and customer education.
Responsibilities: ? Resolving, in first contact, customer enquiries received by phone, email and/or chat ? Owning complex issues to resolution, with regular progress updates to customer/s ? Promoting the benefits of using the online store, helping customers to  self-serve for future purchases ? Keeping up-to-date with Industry changes to understand how SAIG  products/services meet customer needs ? Identifying opportunities for new solutions and referring qualified leads from  customers to Sales ? Knowing when online/contact activity may impact other customers and acting quickly with stakeholders to inform & resolve ? Achieving, or exceeding, agreed KPIs so overall team goals are met  for the best customer experience possible ? Processing back-office, or other customer-focused, duties to ensure  customer SLAs are met or exceeded ? ... Click here to view more detail / apply for Customer Service Consultant

First impressions are everything! As an ambassador of our Front Office Reception team, you will take care of the guests from the moment they arrive at the hotel through to their departure, ensuring they have a memorable experience with us. You will be the face of the hotel, the key point of contact for guests and a Heartist who delivers cousu main moments and an exceptional level of luxury experience.  

You’ll excel in this role if you are energetic, self-motivated, have attention to detail, and are passionate about creating exceptional service experiences. A key to success in this position is the ability to deliver incredible guest service and understanding of how to ensure the safety and security of the property.

What you will be doing:

• Engage with our guests on check in, check out and during their stay through reception and concierge duties
• Handle guest concerns efficiently to guarantee memorable moments for our guests
• Assist in providing recommendations and information about Brisbane and its surrounds to our guests
• Interact with different departments on a daily basis to ensure that our guests have a seamless experience
• Provide exceptional service and product knowledge to proactively upsell hotel products and services.

At Bunnings, you?ll make a positive difference to our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.

By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.

About the role:   

Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and ... Click here to view more detail / apply for Customer Service Team Member

Venues NSW is a commerically focused agency of the NSW Government, encompassing the Sydney Cricket Ground and Allianz Stadium as well as major sporting and cultural stadiums and precincts in Sydney, Olympic Park, Parramatta, Newcastle and Wollongong. The network of stadiums and entertainment centres host in excess of 5 million people a year at more than 500 events and is a key contributor to the economy.


Venues NSW takes an intergrated approach to our stadia and entertainment centres by developing partnerships with sporting codes, the entertainment and event industry, audiences, local businesses, NSW Government agencies and community groups. Our network throughout NSW allows us to combine internal resources and harness a vast employee skillset all of which helps us deliver key projects and secure outstanding content.





ABOUT THE ROLE 
This role is responsible for driving Venues NSWs two appointed catering
... Click here to view more detail / apply for Food & Beverage ? Head of Food and Beverage

The Role


Fisher & Paykel is an brand, a global company with a strong design heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.

Our Opportunity:
We recognise the unique skills of specialist   Appliance Service Technicians   and we are looking for a high calibre technician to join our Sydney team. If you are sustainably minded, we want you to use your knowledge to repair appliances and/or air-conditioners quickly to work closely with our long-standing customers.

Would you like;

A competitive
... Click here to view more detail / apply for Appliance Service Technician ? Sydney

The Role


Fisher & Paykel is an iconic Australasian brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.

We are currently recruiting  Senior HVAC/Air Conditioning & Appliances Technicians  for  Sydney.

What?s in it for you?

Work from home model ? no need to travel to and from the workshop daily
Competitive salary + Super
Tools of the trade ? Van, Uniform, Phone etc
Full Training and continuous development
Career Progression
Great company benefits and
... Click here to view more detail / apply for Senior Service Tech HVAC/Air Con & Appliances

Posted: 19/07/2024

Closing Date: 20/08/2024

Job Type: Permanent - Full Time

Location: Sydney Office

Job Category: Growth


NGS Staff Benefits
Before you learn more about the job ad, we encourage you to familiarise yourself with our fantastic NGS Staff Benefits page (link below) to understand our offering which includes Additional Leave Entitlements, Personal & Professional Development and Health & Wellbeing Benefits.
NGS Staff Benefits link: https://ngssuper.elmotalent.com.au/careers/careers/pages/staffbenefits 
About us
We are an award winning, national $15B public offer industry fund focused on the education and community professional sectors. We help our members achieve their best retirement through our dedication to deliver personalised service, investment performance and award-winning products. Click on the video below to learn more!
The Role
The Customer Service Manager plays a key role in

... Click here to view more detail / apply for Customer Service Manager ? NSW

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications

What You'll Be Doing 

• Answering inbound calls from customers looking to discuss IAG’s available policies and offers. 

• Use effective communication skills to build rapport and provide engaging customer experiences. 

• Be flexible with hours to ensure we're available when our customers need us. 

WOW Recruitment are currently seeking a Customer Support Specialist to work with our Mortgage & Finance client, based in Sydney CBD. ** $80 - $85k super **
** Close knit team with a sense of humour & fun ** ** Immediate start available **
** Fully office based role ** ** Great career progression **

As a Customer Support Specialist, you?ll be the first point of contact for business enquiries, delivering exceptional customer service and responsible for assessing applications. Collaborating with partners and customers, you?ll guide them through the deposit bond process efficiently and knowledgeably. You?ll build strong relationships with our client?s business partners, internal stakeholders and third-party distributors, playing a pivotal role in driving business success.

If you are an enthusiastic and positive individual with a passion for customer service and a desire to advance your career in the financial industry, this could be the perfect fit for you!

What ... Click here to view more detail / apply for Outbound Customer Service Representative

Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more.
From spectacular holiday destinations, car rental, ferries and cruises, to leading the EV charging roll-out and preparing for the future of driving, to speaking out for change and supporting sustainable travel.
Forget what you thought you knew about the NRMA. Come take a closer look, and you?ll realise that being a part of our team is about more than just a job - together, we?ll go further and make a difference.

Are you a qualified mechanic or auto electrician who is passionate about working with purpose?  
Do you want to be part of an inclusive team that values gender equality and diversity?  
Would you like to be part of an iconic Australian
... Click here to view more detail / apply for NRMA Roadside Service Provider

Organisation/Entity:  Transport For NSW







Job category:  Projects







Job location:  Sydney, NSW, AU, 2020







Job reference number:  95030







Employment type:  Permanent Full-Time







Salary range:  $147865.0-$165608.0







You can create a unique and lasting impact on our people. You have the opportunity to gain a wealth of expertise and a diverse range of skills, providing insight and knowledge without losing sight of your work-life balance or wellbeing.   In this role, you'll: Work as part of the Rail Service




... Click here to view more detail / apply for Lead Rail Service Design Analyst

Customer Service Representative – Geelong – On-Site

Join Forms Express as a Customer Support Representative

Forms Express is seeking an enthusiastic and detail-oriented Customer Service Representative to join our dynamic team. This entry-level role is perfect for recent graduates or individuals with a TAFE qualification looking to kickstart their career in customer service. You will play a key role in supporting local government clients, managing customer inquiries, and coordinating with our operations team to ensure seamless service delivery. This position reports directly to the Customer Service Manager.

About Us: Forms Express is a premier provider of document management solutions, dedicated to serving local government clients with precision and innovation. Our expertise in customized forms and print services ensures that we meet and exceed the unique needs of our clients. Join us in delivering outstanding service and support to our valued customers.

Here is a little window into our company: Forms Express was acquired by Valsoft and now operates under the Aspire Software portfolio. Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

The successful candidate will be based anywhere within commutable distance of our office in Geelong, Victoria, working in an on-site work model!

What your day will look like:

• Customer Interaction: Respond to customer inquiries via phone, email, and other communication channels, providing timely and accurate information
• Client Support: Assist local government clients with their needs, including product information, order status updates, and issue resolution
• Order Processing: Handle the entry and processing of customer orders, ensuring all details are correct and deadlines are met
• Invoicing Assistance: Support the invoicing process by preparing and verifying documentation for billing
• Collaboration with Operations: Work closely with the operations team to coordinate service delivery and address any operational issues impacting customers
• Documentation and Reporting: Maintain accurate records of customer interactions and prepare reports on service activities
• Continuous Learning: Stay updated on company products, services, and best practices to provide knowledgeable support to clients

About You:

• Diploma or degree from a TAFE institution or a Bachelor's degree in a relevant field such as Business, Communications, or Customer Service
• Previous customer service experience is a plus but not required. We welcome fresh graduates eager to start their career
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to work effectively in a team-oriented environment
• Proficiency in Microsoft Office Suite and familiarity with CRM software is a bonus
• Eagerness to learn and adapt in a fast-paced setting
• Fluent in English, both written and verbal, is essential
• Must be legally authorized to work in Australia

Why Forms Express?

• Competitive entry-level salary and benefits
• Comprehensive training and ongoing support to ensure your success
• Opportunities for career growth and advancement within the company
• A positive and collaborative work environment

For information about Forms Express, please visit our website at www.formsexpress.com.au

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.