Are you a recent graduate eager to kick-start your career journey in a vibrant and innovative environment? Look no further!

The Role: Graduate Research/Insights Analyst

Salary: Competitive

Location: Sydney/Melbourne

Status: Full Time, Permanent

*Applicants must have the legal right to live and work in Australia, RFI Global doesn’t provide Visa sponsorship

Company Overview

RFI Global is the global leader in data and insights for the financial services community.

Founded in 2006, RFI now has offices in four continents and is looking for fast paced, ambitious, motivated people to help realise its rapid data and geographic expansion plans.

Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative free thinkers can thrive.

We are looking for a highly motivated Graduate with an entrepreneurial mindset to be part of this growth journey. You will be joining a highly diverse business which boasts over 30 nationalities as part of its core team. We are offering an exciting opportunity to be part of a scaling business with fantastic career opportunities.

Role Highlights

The Insights Analyst will be a key member of our dynamic and fast paced analyst team, creating critical business and market insights that our clients rely on to measure and grow performance and direct their strategy.

You will gain experience in analysing primary voice of customer data, secondary macro data, and corporate case studies. This will provide a base from which you will be trained as an expert in financial services insights. This is a fast-paced role where you will be rewarded for your commitment and learning ability.

Importantly, you will see the impact of your work on the largest and most innovative global, regional and national banks.

Key responsibilities:

• Analysis of primary consumer data to provide recommendations and propose actions for client’s strategic decision-making
• Analysis of secondary data (economic, financial etc) to triangulate and contextualise RFI’s primary research
• Sourcing and analysis of desktop content to deepen competitive insight
• Accurate creation and detailed review of sensitive performance metrics used by our clients within core functions of their institutions, and for market updates
• Creating presentation decks which tell a compelling story, using data
• Cross-functional collaboration with team members, including sales, client services, operations and research teams in our Singapore, London, Toronto and Sydney offices
• Client interaction, including attendance at client meetings and a training roadmap for presenting to clients
• Communication of ideas, thinking outside the box and challenging the status quo

• Have a degree in any discipline.
• Be a self-starter with a positive attitude.
• Thrive in a fast-paced environment and be comfortable with a steep learning curve.
• Be self-motivated and able to work both autonomously and in a team.
• Enjoy working in an open and collaborative environment.
• Have a curious mind.
• Apply critical thinking to every task you take on.
• Be confident multi-tasking and managing multiple deadlines.
• Have excellent communication skills.
• ·Additionally, the following skills will be highly regarded but are not essential as full on-the-job training will be provided:

- Knowledge of or interest in the banking and payments industry or in market research

- Experience using Microsoft Office programs, particularly PowerPoint and Excel

- Experience with using Q, SPSS, or any other statistical analysis software.

• Salary: Competitive
• Great opportunity to work with a global team
• 25 days annual leave + public holidays + birthday leave
• Flexible working arrangements
• Regular employee awards
• Monthly social events
• Defined training pathways for career progression
• A non-hierarchical open team environment with ready access to senior staff

Our highly valued Media Research Analysts are key members within a group of media research specialists who provide insights and data analytics support across the business.

As a key member of the team, you will support a wide range of internal departments across the business including National Sales, Powered, Programming, Program EP’s, Marketing including Trade Marketing, Publicity team. 

Reporting to the Head of Research - Total TV you will be responsible for:

• Responding effectively and in a timely manner to research requests from the sales team
• Producing and maintaining audience reports and dashboards
• Working with the team to proactively develop new sales research presentations and collateral
• Analysing Cross Platform, TV and BVOD ratings and interpreting audience behaviour
• Providing support for bespoke surveys run by the research team
• Using research tools such as LandJ Fusion, Arianna, TVMAP, Clear Decisions, Asteroid, iPORT, Tableau as well as Nine proprietary tools to provide information to sales and other key stakeholders

An exciting opportunity for a Time and Attendance Analyst to join our payroll team based in North Sydney. In this collaborative role you will work across Payroll, People & Culture, IT, Rostering Managers and the wider Nine business to embed and improve processes to capture, track and resolve system maintenance requests and end user issues in relation to the Time & Attendance system (Humanforce). Your attention to detail and demonstrated experience is required to accurately maintain the system, ensure compliance with employee agreements, and deliver training and support. 

Day to day you will: 

• Maintain accurate and updated functional documentation and training materials

• Support the business with system maintenance and access requests and pay related issues

• Ensure maintenance tasks such as updates to Humanforce Workflows and roles / access are tracked and actioned in a time effective manner

• Manage and coordinate the setup of any new awards and ongoing changes

• Maintain reporting lines in the T&A system

• Review and maintain the system to ensure all hours are entered, approved and processed

• Coordinate with Payroll the interface of approved time data into the Payroll system and employee data from the Payroll system to setup employees in Humanforce

• Ensure all statutory and regulatory requirements for payroll are met (statutory holiday calculations, leave and overtime hours) and processed as required

The Research & Insights Analyst will be responsible for providing reporting, research and insights into the performance of Nine's Digital and Publishing brands to key stakeholders within the company to assist in the growth of audience reach & revenue within the competitive digital and publishing marketplace.  

The role sits within the broader Sales Research & Insights team who assist to provide insights across all of Nine’s media assets including Total TV and Total Audio.

Day to day you will:

• Respond effectively to research requests from the sales team and ensure the salesperson understands the research and its application in telling a good sales story for Nine’s Digital & Publishing brands
• Analyse site traffic and find patterns of behaviour that can be leveraged to maximise advertising revenue
• Produce and maintain audience reports and dashboards
• Conduct internal Ad Effectiveness research studies for Nine’s clients including scripting surveys, analysing the data and building presentations of the results
• Use data from industry research tools such as Ipsos Iris Digital Ratings, Roy Morgan, OzTAM and VOZ to provide information to the sales teams for inclusion in proposals and responses to advertising client briefs and to help business strategy