Permanent Part-Time 30 Hours per week $42,400 Salary Super Bonus Discounts Location: Bundaberg West, 4670 ABOUT THE ROLE We are looking for an Assistant Store Manager at Bundaberg West to help lead and develop our frontline team, through clear direction, customer focus and operating standards to drive store performance through sales, profit and growth. Your positive attitude and a desire to go above and beyond will see you thrive in our fast paced retail environment.  Reporting directly to the Store Manager, you will: Assist the Store Manager in increasing performance to achieve targets Contribute to all aspects of the store including serving customers and stacking shelves Assist the Store Manager with the training and development of the team Order and maintain stock availability Ensure the health and safety of all Team Members and customers are met  WHAT ARE WE LOOKING FOR? Demonstrated experience in overseeing/managing shifts in a Retail environment Passion and dedication to delivering customer and service excellence Results oriented with high energy to inspire your team  Excellent communicator with strong interpersonal skills  Strong commitment to workplace safety WHAT’S IN IT FOR YOU? Competitive base salary Bonus Superannuation Access to a number of employee discounts through the Booster discount platform Save on fuel through our Team Fuel Discount when you fill up at EG  Access to employee well-being programs including access to free flu vouchers and free general counseling Generous parental leave for primary caregivers including keeping in touch days & vouchers!  Autonomy and flexibility to succeed in a role where we respect one another and value our differences Career development opportunities with an international business ABOUT EG:  We arrived in Australia in 2019 with a commitment to deliver a modern consumer retail offer and to become your chosen destination for quality food, coffee and fuel. Our Group operations exceed 6,000 fuel and convenience sites across Europe and the US, bringing a wealth of experience to our Retail Operations in Australia. Be part of the team shaping operations for EG Australia. Apply Now. Please enable JavaScript Screen readers cannot read the following searchable map. Follow this link to reach our Job Search page to search for available jobs in a more accessible format.

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Job TitleAssistant Maintenance ManagerJob Description SummaryJob DescriptionC&W Services, a global leader in Integrated Maintenance Solutions and a sister company of Cushman & Wakefield, is seeking an experienced Assistant Maintenance Manager for our distribution and fulfillment centers. Join our team to lead maintenance efforts on electrical and mechanical equipment, focusing on conveying and sorting systems in the rapidly expanding logistics and fulfillment industry.Responsibilities:Team Leadership:Manage the C&W Services maintenance team at the distribution center.Allocate job plans, leveraging experience and judgment to achieve departmental goals.Provide one-on-one coaching and mentoring to team members, maintaining high standards. Operations:Formulate standards and work procedures, providing feedback on work order discrepancies.Ensure compliance with company and customer regulations, policies, and procedures.Oversee applicable codes, standards, and specifications for equipment and processes.Develop and implement QA/QC inspection protocol for work personnel and tasks.?Communication:Act as a liaison between the maintenance team, Account Manager, Planners, Customers, and Department. Performance and Compliance:Ensure Maintenance department objectives and key metrics are met.Achieve performance expectations set forth in performance appraisals.Demonstrate leadership and sound judgment in decision-makingRequirements:Bachelor’s Degree in Industrial Maintenance, Engineering, Management, or a related field (preferred) AND transferrable management experience (3 years minimum; 5 years preferred).Reporting Key Performance Metrics (KPI) for a team of 10-15 associates.Working knowledge of repairs and preventive/predictive maintenance on electrical and mechanical equipment.Proficiency in the use of basic/power tools, shop math, pneumatics, power transmissions, parts nomenclature, measurements, and fasteners.Ability to operate and knowledge of simple and complex heavy industrial equipment (e.g., forklifts, scissors lifts, and boom lifts).Flexibility to work all shifts, including holidays and weekends, as demanded by the job. All AMMs will work 4x12s. Shifts available include FHD, FHN, BHD, and BHN. Front Half is Sun-Wed and Back Half is Wed-Sat. AMMs should open to any of the shifts.? Join us in the heart of the distribution and fulfillment industry, where your expertise in conveyor systems and maintenance leadership will drive success in our fast-paced and dynamic environment.Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.The company will not pay less than…

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Lead an inclusive and diverse team of service champions in this airport retailer as they support you with ongoing skills and training to be the best leader you can be for this global travel retailer. $70K Super Opportunities for Career Progression Discounts across Australian and New Zealand Stores What is in it for you? Free parking on-site Attractive Salary of $70K Super Career progression and opportunity Permanent position - Full Time Paid Volunteer and Wellness leave Discounts across Aust / NZ stores Further development of skills and training About the Company This is an International travel retailer that represents luxury brands across the globe, with more than 20,000 employees they are inclusive with diversity they encourage a great mindset with ongoing skills and training provided. As a Retail Manager with an energetic outlook, you will fill the requirements of the day-to-day running in this fast-paced environment, no day will be the same as you work as part of a supportive management team. You will need good leadership and planning, the ability to continually improve in areas of key results, engage your team and foster the development a good culture, drive the team for positive results and add value to the partnership of key stakeholders. Key Responsibilities Achieve financial goals for the store, through KPIs Attract and retain great talent for the business Manage rosters and wage budget Store Presentation and growing business through VIP customer database Develop and mentor the sales team to provide exceptional customer service Skills & Experience Required Previous retail experience, preferred Sound computer literacy, Microsoft Experience in stock and inventory control People management, leadership skills Customer Service focus Workplace, health and safety Physical fitness Good communicator, both verbal and written If this is ticking your boxes and you are ready for a rare opportunity, apply now or reach out for a confidential chat.Recruiter: Dannielle Zwirek| Reference: 197617 | Brisbane Domestic TerminalTo apply online, please click on the apply button. Alternatively, for a confidential discussion, please contact Dannielle Zwirek on 0426 077 694 quoting the reference number above. Note: Not all our current vacancies are listed on job boards. Check out our Frontline Retail website for a complete listing www.frontlinerecruitmentgroup.com/retail

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Are you an experienced Manager looking to take flight in your next career move? Join this International Retailer as their new Store Manager! Our client is seeking an experienced Store Manager for their Brisbane Airport International Terminal Store. As the Retail Manager with an energetic outlook you will fill the requirements of the day to day running in this fast paced environment, no day will be the same as you work as part of a supportive management team. Your Benefits Free on-site parking Career progression and opportunity Permanent position - full time Paid Volunteer and Wellness leave Discounts across Aust / NZ stores Further skills and training The Company | Your Role This is an International travel retailer that represents luxury brands across the globe, with more than 20,000 employees they are inclusive with diversity they encourage great mindset with ongoing skills and training provided. You will need good leadership and planning, the ability to continually improve in areas of key results, engage your team and foster development, a good culture, drive the team for positive results and add value to the partnership of key stakeholders. You will be responsible for warehousing and replenishment of stock across our retail outlets at Brisbane Domestic and International airports. You must hold relevant work rights in Australia, and will need to be available for a seven-day rotating roster will early start, late finish and weekends. Your Skills Previous retail experience, preferred Experience in inventory management and Excel Sound computer literacy Experience in stock and inventory control People management, leadership skills Customer Service focus Physical fitness Good communicator, both verbal and written Take charge, use your initiative Why not take the next flight and Apply TODAY! Recruiter: Colleen Hart | Reference: 197617 | Location: Brisbane International AirportTo apply online, please click on the apply button. Alternatively, for a confidential discussion, please contact Dannielle Zwirek on 0426 077 694 quoting the reference number above. Note: Not all our current vacancies are listed on job boards. Check out our Frontline Retail website for a complete listing www.frontlinerecruitmentgroup.com/retail

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Great opportunity available NOW! Leading business with a great reputation in the market seeking Assistant Managers. $65K - $70K Super, experience pending Rotating roster, 9 day fortnight, every 2nd weekend off! Work with a great team, ongoing training and development opportunities About the Role We are currently looking for an Assistant Sales Manager with previous and proven ability working within a fast-paced business. Together with the Store Manager you will implement structure and motivate your team to achieve goals and exceed results. You will be the main driver on the floor with the team and ensuring that things get done! You will thrive in a hands-on role leading from the front. There will be physical components to this role so you will need be able to lift heavy items, unpack pallets and not afraid of a little hard work. Skills and Experience Have previous experience in sales and retail You will promote a strong culture and be able to influence change Coming from a business where growing a brand is important Have the ability to drive sales and KPI's in a business You will love exceeding customer experience every time As part of the management team, you will be physically energetic and not afraid of hard work Strong administration skills and experience with Microsoft Office Experience in stock management, ordering, rotating, stock takes etc Forklift licence (An Advantage) Loader Licence (An Advantage) Benefits and Rewards Amazing base Salary of $65K - 70K Super Great roster- work a 9 day fortnight with every second weekend OFF! Ongoing Training and Support Growth Opportunities Stable and rapidly growing brand Job security - outdoors and DIY is booming! If you are looking for a new and exciting career, then here is your chance! APPLY BELOW! RECRUITER: Dannielle Zwirek | JOB REFERENCE: 198052To apply online, please click on the apply button. Alternatively, for a confidential discussion, please contact Dannielle Zwirek on 0426 077 694 quoting the reference number above. Note: Not all our current vacancies are listed on job boards. Check out our Frontline Retail website for a complete listing www.frontlinerecruitmentgroup.com/retail

Click here to view more detail / apply for Assistant Manager - Landscape supplies

Great opportunity available NOW! Leading business with a great reputation in the market seeking Assistant Managers. $65K - $70K Super, experience pending Rotating roster, 9 day fortnight, every 2nd weekend off! Work with a great team, ongoing training and development opportunities About the Role We are currently looking for an Assistant Sales Manager with previous and proven ability working within a fast-paced business. Together with the Store Manager you will implement structure and motivate your team to achieve goals and exceed results. You will be the main driver on the floor with the team and ensuring that things get done! You will thrive in a hands-on role leading from the front. There will be physical components to this role so you will need be able to lift heavy items, unpack pallets and not afraid of a little hard work. Skills and Experience Have previous experience in sales and retail You will promote a strong culture and be able to influence change Coming from a business where growing a brand is important Have the ability to drive sales and KPI's in a business You will love exceeding customer experience every time As part of the management team, you will be physically energetic and not afraid of hard work Strong administration skills and experience with Microsoft Office Experience in stock management, ordering, rotating, stock takes etc Forklift licence (An Advantage) Loader Licence (An Advantage) Benefits and Rewards Amazing base Salary of $65K - 70K Super Great roster- work a 9 day fortnight with every second weekend OFF! Ongoing Training and Support Growth Opportunities Stable and rapidly growing brand Job security - outdoors and DIY is booming! If you are looking for a new and exciting career, then here is your chance! APPLY BELOW! RECRUITER: Dannielle Zwirek | JOB REFERENCE: 198051To apply online, please click on the apply button. Alternatively, for a confidential discussion, please contact Dannielle Zwirek on 0426 077 694 quoting the reference number above. Note: Not all our current vacancies are listed on job boards. Check out our Frontline Retail website for a complete listing www.frontlinerecruitmentgroup.com/retail

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ABOUT US Champ Group are a family owned and operated recruitment, manufacturing and facilities maintenance company servicing clients in mining, manufacturing, construction and government sectors throughout Australia. Building strong and lasting partnerships by providing game changing workforce and facility solutions, all driven by the #TEAMCHAMP values.   ABOUT THE ROLE Are you an experienced Business Development Manager looking for career growth?  Then this is the perfect job for you.   The BDM will work closely with the sales team, product manager's as well as the management team to evaluate exisiting business opportunities, capabilities and strategies for their suitability to the clients goals for growth requirements and implement effective sales strategies, models and tools to grow and maintain a sustainable market share.  The role requires maintaining existing business in your areas of responsibility, and developing new sales opportunities. This will involve regular travel within your region to visit all levels of the sales cycle, inc new sites to build your sales base.  Your responsibilities will include coordinating site inspections and field service while effectively communicating finding to the relevant technical support staff in order to develop customised offerings for clients and continuously monitor outcomes with a view to ensuring customer satisfaction is achieved with relevant products.    TASKS INCLUDE BUT NOT LIMITED TO Promote the focus on sales and have results-driven outcomes for customers and business Strong sales capabilities excellent verbal and written communication skills and be able to interact proactively with a broad external customer base To be able to work apart of a team and autonomous Use the strong technical team to apply engineering principals for practical applications and customer solutions  Daily review of outstanding upcoming sales orders, ensuring all necessary information is in the system, visable and correct Review site requirements and processes with sales and service teams who identify improvements  Adhere to WHS duty of care at all times Adherence to strict safe working and fatigue management practices are expected to be followed in accordance to site safe work practices Job specific filing, storage and emailing Call reports for all site visits filled in on the CRM and reported Quote all opportunities and ensure accuracy of all entries   ABOUT YOU Ideally you will have the following attributes: Excellent interpersonal skills for effective day-to-day communication with all relevant internal and external stakeholders Find improvement opportunities and implement projects Proactive, positive, friendy attitude  Excellent customer service skills Time management and the ability to multitask with attention to detail Willingness to learn Proven ability to handle challenging operational situations by utilising well-developed problem-solving skills Exceptional organisational and prioritisation skills Well-developed interpersonal and communication skills Demonstrated ability to work effectively as part of a team Experience Suitable sales skills, project management, time management Hands on Experience…

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Randstad are currently looking to recruit an experienced Engineering Manager for our client Queensland Rail.

Queensland Rail has a proud history of connecting Queensland communities and supporting local jobs, industries, and economies.

Purpose of the role:

• Deliver value-focused signalling engineering and management to deliver quality, commercially focused outcomes across Queensland Rail.
Main Duties and Accountabilities:
• Provide engineering expertise in the development of project scope and delivery methodologies.
• Lead delivery of signal engineering design
• Advise, guide and support projects in demonstrating compliance with relevant QR systems engineering and assurance processes.
• Managing the implementation of solutions and interpreting specifications.
• Provide leadership to ensure projects are progressed in accordance with performance and standards requirements
• Manage recourses and project deliverables.
• Create an environment which promotes and values professional integrity and business-focused engineering practice through leadership and guidance.


What we are looking for in a candidate:

• Minimum of 2 years relevant experience
• Extensive knowledge of railway safe working principles
• High level of skill in meeting statutory, regulatory and policy obligations, particularly in relation to satisfying the safety environment, contract processes and human resources requirements in a commercially focused business.
• Knowledge of and willingness to commit to and work within Queensland Rail's values and behaviors.

Queensland Rail Values

Queensland Rail - We Do better Together
Treat others with respect - We appreciate everyone's contributions and differences.
Empower our people - We have confidence in our people.
Act Safely - We work safe, to go home safe.
Make a positive difference - We learn from today to improve tomorrow.

Job Description This is Us! At Goodman Fielder our purpose is simple. It's about making everyday food better for everyone. Goodman Fielder is a leading global food company, and the custodians a host of iconic kiwi brands like Meadow Fresh, Puhoi Valley, Molenberg, Natures Fresh and Freya's that generations of New Zealand's have grown up with and put in their supermarket trolleys every week. Our rapidly growing Foodservice business supplies ingredients to more than ten thousand cafés', restaurants, bakeries, dairies every week - we're the milk in your flat white, the flour in your bread, and the rice with your curry. Our growth has seen us expand beyond New Zealand, into Australia, Pacific Islands, Papua New Guinea, China and South East Asia. We might be biased but we believe Goodman Fielder is an amazing place to work, and a great team to be part of! We're driven by our values - We Grow Together, We Keep Things Simple, We Get Stuff Done. In one incredible organization you can grow a fantastic career by moving across different functions, categories, customers and channels, discovering what makes you tick and delivering work with purpose. Our Opportunity As the Territory Sales Manager, you will drive revenue through existing route food service (RFS) customers (predominantly dairy, café and bakery owners) and develop new customer accounts within your region. What you'll be doing Liaising with customers – anyone from dairy owners, service stations and wholesalers across our RFS channel in an agreed call cycle Maximizing salesand expandingmarket share along with building strong relationships Growing and increasing market presence across the region Willing to expand your productknowledge of our extensive brand and rangesto effectivelyincrease market share for Goodman Fielder Monitor and gain distribution into independently owned stores Utilize trend and account data to track performance and identify drivers Understand customers short / long term priorities, and formulate objectives, concessions and contingencies in line with both the customer priorities and GF's strategy Manages differences in negotiations smoothly without compromising relationships Undertakes in-depth SWOT analysis of customer and market to identify opportunities and risks Builds and maintains an annual pipeline of opportunities whilst driving agreed deliverables About You Demonstrable experience in a Sales Rep or account management role Experience in a customer facing role Excellent time management and professional presentation Good with systems and processes Current driver's license & a willingness to travel What we offer You will be joining a driven team of professionals who genuinely enjoy working together, resulting in a highly collaborative environment. In return for your passion and success, we will reward you with a competitive remuneration package and help you to achieve personal and professional growth and development. At Goodman Fielder, we aim to be a destination employer in…

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Our client, River Cruz Cafe Bundaberg QLD, is looking to employ a Restaurant Manager in multiple positions at River Cruz Cafe. The positions will be full-time, with a salary ranging from 60-80K AUD per annum plus superannuation, which will be negotiable to the right candidate.

You will be required to do the following duties:
->Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
->Manage bookings and function and organising set menus for special occasions
->Develop and implement creative solutions to areas of improvement
->Assists in any areas of the restaurant when staffing constraints require
->Liaising with customers, employees, suppliers, licensing, authorities, sales representatives etc.
->Handle customer inquiries and complaints
->Recruiting, training and supervising staff
->Monitor and maintain the Micros POS System
->Handling administration and paperwork
->Agreeing and managing budgets
->Overseeing stock levels
->Ordering supplies
->Producing staff roster
->Manage workload and ensure an effective working environment and maintain excellent standards to
meet operational expectations

To be considered for this role you should:
->Be willing to relocate if you are interstate or in other cities.
->Be available on both days at weekends and be able to work split shifts.
->Proven experience as a restaurant manager or relevant role.
->Certificate in relevant field
->Have at least 3 years of work experience as a Restaurant Manager
->Ability to work in a team.
->Very good communication skills.

What you will get in return:
->Work with a dedicated and supportive team
->Career progression and development opportunities
->Work in one of the best locations in regional QLD

Please apply via the website and include a cover letter and resume. Only successful applicants will be contacted.

Job Types: Full-time, Contract
Salary: $60,000.00 to $ 80,000.00 /year


APPLY NOW!

The Finance Manager is a key position responsible for overseeing, managing, and analysing the financial records and operations of the Company. This role plays a critical role in ensuring financial sustainability and growth through data integrity and prudent information to guide data drive decisions all while adhering to relevant laws, regulations & best practices for the Company, and the Childcare industry.
Maintaining and managing our financial records and reporting requirements includes due diligence, statutory reporting, internal and external audit management, overseeing and advising on purchases, sales, receipts, and payments. Additionally, they will handle the company's accounting and payroll system, ensuring all services and employees are paid accurately and timely in conjunction with Company book keeping services.

MAIN DUTIES / RESPONSIBILITIES
Financial Planning and Analysis:
• Develop and implement financial strategies and plans to support the organization's objectives.
• Conduct financial analysis, budgeting, and forecasting to provide insights and recommendations to senior management.
• Monitor financial performance and provide regular reports on key financial indicators, highlighting areas of concern and proposing corrective actions.
Financial Management:
• Manage day-to-day, monthly, quarterly, and annual financial operations, including accounts payable and receivable, payroll, and cash flow management.
• Oversee the preparation and review of financial statements, ensuring accuracy and compliance with accounting standards and regulatory requirements.
• Maintain financial records and ensure proper documentation and filing systems are in place.
• Develop and implement internal controls to safeguard assets and mitigate financial risks.
Financial Reporting and Compliance:
• Prepare and present financial reports to the management team and board of directors.
• Coordinate with external auditors and regulatory bodies to ensure compliance with financial and tax regulations.
• Stay updated on relevant accounting standards, regulations, and industry best practices and ensure their implementation.


Strategic Financial Planning:
• Contribute to the development and execution of the organisation's strategic plans and initiatives.
• Provide financial insights and recommendations to support decision-making on new business opportunities, investments, partnerships, and Employee remuneration strategies or plan (fixed or variable income, superannuation), and taxation.
• Evaluate the financial viability and impact of proposed projects, acquisitions, or expansions.
ATTITUDE & BEHAVIOURS
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Demonstrated ability to work in a fast-paced environment and manage multiple priorities and deadlines.
• Proactive and results-oriented mindset, with a focus on continuous improvement and efficiency.
• Ethical and trustworthy approach to handling confidential financial information.
• Strong leadership and team management skills, with the ability to motivate and mentor staff.
SKILLS & EXPERIENCE
• Proven experience (7+ years) in financial and accounting management, and preferably within the childcare or education sector.
• In-depth knowledge of financial principles, practices, and regulations, including accounting standards (e.g., IFRS) and taxation laws.
• Proficiency in financial analysis, budgeting, and forecasting techniques.
• Strong knowledge of financial software and systems (e.g., ERP, Excel, financial reporting tools).
• Experience in managing audits and liaising with external stakeholders, such as auditors and regulatory bodies.
• Previous experience in strategic financial planning and business partnering will be an advantage.
• Commercial experience in a company during growth business stage
QUALIFICATIONS
• Bachelor's degree in finance, accounting, or a related field, and With Distinction (highly desirable)
• Master's degree in Accounting or Finance is preferred
• Professional certifications such as Certified Public Accountant (CPA) or Chartered Financial Analyst (CFA) will be advantageous
• Knowledge of Australian financial and regulatory frameworks, including taxation laws specific to private companies and the childcare industry.
• Familiarity with government funding programs and grants applicable to childcare services in Australia.
WHAT WE CAN OFFER:
• Inclusive Office Culture
• Australian Full Time Work rights required.
• Working from home day.
• A salary of $80,000 - $100,000 per annum (dependant on experience & qualifications)

Looking for a Warehouse / Operations Manager to join a small team in Mackay. ASAP Start & FULL TIME! Your new company Our client is a wholesale food distributor that provides seafood, meat, and frozen products to the hospitality industry in Australia. It has six branches across the country, including one in Mackay. It is part of a larger group that is one of the most experienced food service providers in Western Australia. It offers online ordering, delivery, catering, and specials to its customers. They have a current vacancy in the Mackay Region for an Operations Manager Your new role

Effectively manage all shift managers, store workers and drivers to deliver premium service levels to customers via on-time deliveries, accurate stock picked to orders and smooth transition of workflow between each shift
Manage and oversee warehouse operations with line shift managers to ensure all day-to-day warehouse operations are successfully achieved including goods inwards, stock replenishments and rotations to use by dates, stock temperature controls to HACCP standards, inventory stock levels and minimal pick error rates
To ensure service delivery standards are met in line with overall business strategies and objectives.
Manage operational costs in line with budgets and identify areas for operational improvements

What you'll need to succeed

Diploma or Certificate in Supply Chain Logistics or similar - desirable
Warehouse Manager / Operations Management experience
Be customer and safety focused
High level of attention to detail and professionalism
Be living locally in the Mackay Region

What you'll get in return If you're successful for this role, you will have the opportunity to work in a FULL-TIME position with a family friendly business in Mackay. You will be required to work Monday to Friday and have the opportunity to grow within your career. What you need to do now If you're interested in this role, applications can be submitted via the "apply now" button, please ensure you are submitting an up-to-date CV. If you have any further questions, please contact Renee Brease on 07 4960 1129. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.

Job Brief
Provide exceptional customer service and embed this approach throughout the entire organisation. The objective is to maintain the department's efficiency and profitability, elevate customer satisfaction, foster loyalty and retention, and consistently meet and exceed customer expectations.
Skills/Attributes Required:
• Ability to lead and inspire a team of customer service representatives, providing guidance and support to team members.
• Excellent verbal and written communication skills and ability to convey information clearly and concisely.
• Exceptional customer service skills, committed to understanding and meeting customer needs.
• Excellent interpersonal skills.
• Strong analytical and problem-solving skills with the ability to find effective and efficient solutions to customer issues.
• Efficiently manage time to prioritise tasks and meet deadlines.
Education/Experience Required:
• Minimum of 3 years of experience in a similar role with leadership responsibility.
Key Duties and Responsibilities
• Managed an excellent customer experience from specification sign-off to 1 month after handover.
• Update customers on supply chain issues, including shortages or discontinued items.
• Support sales staff with spec sign-off.
• After-market sales, including accessories and insurance.
• Managing customer expectations.
• Keeping up to date with HubSpot tasks.
• Manage critical internal stakeholders throughout the customer journey.
• Handle face-to-face and phone enquiries from customers promptly and professionally.
• Investigate and resolve all customer issues.
• Keep abreast of developments in customer service by networking and gaining insight into current trends by reading relevant journals and attending meetings and courses.
• Adhere to all company policies and procedures.
• Other duties from time to time as directed by management.

Are you looking to take the next step in your career at Bolton Clarke?
Can you bring strong team leadership, problem solving and clinical skills to the table?
If so, we’ve got your next role!

Bolton Clarke has been at the forefront of healthcare and aged care services for more than 200 years. We are the largest Australian owned and operated not-for-profit healthcare and independent living service providers, with a passion for ensuring our customers live the best possible life.
We provide reliable, trustworthy, quality care and support and living options across At Home Support, retirement living and residential care.

Our teams manage the clinical and ongoing care management for our clients,  This includes comprehensive assessment, clinical management and support, coordinating delivery and brokerage of services within the package budget and communicating with family and other service providers as required.
  
As The Local Area Manager: 


You will be accountable for the growth of the At Home Support business through identifying business development opportunities, coordinating marketing and assisting with the development and implementation of existing and new services.
Provide leadership and supervision for the day-to-day activities of the local At Home Support team. You will have teams throughout Far North Queensland, (Cairns, Mackay, Townsville & Rockhampton)
Provision of high-quality services providing governance and clinical support.
Champion the consumer-directed model of care in response to the changing expectations of customers
Promote Bolton Clarke and maintain positive relationships in the community, government and contract holders
Develop, manage and monitor Homecare budgets, expenditure and debtors
Manage a diverse workforce and develop a strong future focused team culture


What we need from you:

 


A proven track record at a similar management level in Community or Aged Care
Experience in managing and implementing a change agenda
Current AHPRA Nursing registration
Strong financial acumen and reporting capabilities within a service delivery framework
Advanced business acumen with business management qualifications highly desirable
Demonstrated ability to develop and integrate innovative and customer centric strategies
Proven analytical and problem-solving skills
High level knowledge and understanding of relevant legislative frameworks or ability to quickly acquire this
Ability to establish and foster relationships with stakeholders to facilitate business growth
Travel between your sites throughout Far North Queensland (Cairns, Mackay, Townsville & Rockhampton 
Police Check (or willingness to undertake the check)
Up to date Flu vaccinations or willingness to obtain
Up to date Covid vaccination or willingness to obtain


Our Benefits
Our culture is both supportive and collaborative where you can make your role your own. In return for your hard work, you will receive a generous salary package plus:

 

 

 


We provide a Apply Now

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