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Quality Transport Refrigeration Services

REFRIGERATION SERVICE TECHNICIAN

Full-time

Derrimut, Victoria

Others

8 months ago

Are you experienced in the servicing and repairs of Mitsubishi or other major brands of Transport Refrigeration Units?Do you want to learn more?Do you..

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THE TRUSTEE FOR N D CATALANO & F DOS SANTOS UNIT T

Customer Service Manager

Full-time

Wingfield, South Australia

Customer Service

8 months ago

Easy Clean SA is a cleaning industry success story. With over 10 years of experience in the business of Cleaning and Facilities solutions business, we..

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Worldline Services Australia

Multichannel Service Support Specialist (case management)

Full-time

Sydney, New South Wales

Customer Service

8 months ago

The OpportunityWorldline, Europe’s leading payments company, has recently brought its market-leading platform to the Australian market. This expansi..

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TWM (AUST) PTY LTD

Trades Assistant - Field Service Machinery Operator

Full-time

Dalby, Queensland

Customer Service

9 months ago

Role: Trades Assistant Field Machinery Operator Classification: Manufacturing and Associated Industries and Occupations Award 2020 [MA000010] C10 V5Ra..

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Atlam Group

Customer Service Officer

Full-time

Bathurst, New South Wales

Customer Service

9 months ago

About the role ARC a reputable steel fabrication company, is currently seeking a Customer Service Officer to join our tight-knit team at our Bathurst ..

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Atlam Group

SERVICE TECHNICIAN SA

Full-time

Burton, South Australia

Others

9 months ago

Posted: 13/02/2024 Closing Date: 12/03/2024 Salary: $70,000.00 - $90,000.00 Job Type: Permanent - Full Time Location: Burton Job Category: Operations ..

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Atlam Group

Field Service Technician

Full-time

Bunbury, Western Australia

Customer Service

9 months ago

Posted: 19/01/2024 Closing Date: 19/02/2024 Job Type: Permanent - Full Time Location: Bunbury WA Job Category: Trades & Services Onsite Rental Group i..

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Atlam Group

Customer Service Officer

Full-time

Sydney, New South Wales

Customer Service

9 months ago

Call Centre Officers Join a nationally recognised event's organiser and marketing company. 1-month project with flexible 25 hours/week (12/2 start dat..

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Bernardigroup pty ltd

CUSTOMER SERVICE MANAGER – Central West

Full-time

Forbes, New South Wales

Others

9 months ago

• Excellent career opportunity• Progressive family owned company• Attractive salary + excellent incentivesWe are a dynamic family owned company ..

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Atlam Group

Diesel Technician - Field Service

Full-time

Sydney, New South Wales

Maintenance / Repair

9 months ago

Job Description Your New Opportunity: As one of our Field Heavy Vehicle Diesel Mechanics, your work is critical to keep our customers going and on the..

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Atlam Group

CUSTOMER SERVICE ADMINISTRATION OFFICER

Full-time

Newman, Western Australia

Others

9 months ago

CUSTOMER SERVICE ADMINISTRATION OFFICER NEWMAN | PERMANENT FULL TIME| # 031 BASE SALARY UP TO $64,000 LIVING ALLOWANCE Up to 21% superannuation Contri..

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Atlam Group

Service Liaison

Full-time

Waterloo, New South Wales

Customer Service

9 months ago

Excellent verbal and written communication skills.Ability to work efficiently under pressure and adapt to changing priorities. Ability to build rappo..

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TSA Group

Customer Service Representative

Full-time

West Perth

Customer Service

9 months ago

What it means to be a part of our team: Fully paid comprehensive training: We will take you through our 5 week training period, where w..

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Greencross Pet Wellness Company

Casual Customer Care Representative - ARH Gosford

Full-time

West Gosford

Customer Service

9 months ago

We are on the hunt for an experienced Customer Care representative to join our well-run Customer Care Team on a casual basis at ARH Gosford on Sydney�..

We are on the hunt for an experienced Customer Care representative to join our well-run Customer Care Team on a casual basis at ARH Gosford on Sydney’s gorgeous Central Coast

Work with a large team of passionate and committed Specialists, Vets and Nurses to serve the increasing needs of the large pet-owning community of the Central Coast

Gosford boasts a relaxed lifestyle that comes with 40+ sandy beaches, State Forests, and national Parks. A mild climate offers comfortable surrounds all year round. If you are looking for a more relaxed lifestyle or a sea change, consider Gosford as your next home.

About Us

ARH Gosford is a purpose-built, 24 hour, Emergency Animal Hospital with over 30 clinical and support staff, all focused on providing high class patient and client care in a supportive, team environment.

A vacancy has arisen for an experienced Customer Care representative who has a passion for teamwork and a real interest in assisting people through very emotional and challenging circumstances.

This role is perfect for someone who thrives in a fast-paced, exciting environment with a strong team focus and attention to detail.

About Your New Role

Our Client Services Department requires a customer care representative to help co-ordinate daily operations and help facilitate the high emergency standards we are passionate about.

We are looking to appoint a talented individual who values team cohesion, innovation, maximizing nurse skillsets and the never-ending quest to improve!

This is a casual position, to help with annual leave, sick leave and other roster vacancies.

About You

As a successful candidate, you will possess the following skills and attributes:

Previous experience in the Veterinary or health industry preferred
2+ years' experience within a client services position within a fast-paced environment,
Have a strong work ethic and enjoy working as part of a team.
Commitment to gold standard patient care and a “fear-free” approach to patient handling.
The confidence and initiative to work autonomously yet lean on your team as needed.
Ability to multi-task and navigate within a busy, multi-departmental workplace
A passion for excellent customer service and exceptional communication and interpersonal skills,
Exemplary organizational skills and a high attention to detail.

Does this sound like you? Apply now via the link!

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Otis Elevator Company

Service Coordinator

Full-time

LOC7059: 610 Murray Stree

Customer Service

9 months ago

Date Posted:2024-01-31Country: AustraliaLocation: LOC7059: 610 Murray Street, West Perth WA 6005Come and join OTIS today and be part of the Forbes 202..

Date Posted:

2024-01-31

Country:

Australia

Location:

LOC7059: 610 Murray Street, West Perth WA 6005

Come and join OTIS today and be part of the Forbes 2022 World's Best Employers! At Otis, it’s our people that make us different. Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights.

We are looking for a Service Coordinator to support OTIS Technical teams across Western Australia.

About you

We are looking for a customer-focused candidate who will positively represent Otis for existing and prospective customers.

You will be results-focused and continually seek to improve the provision of products/services to customers. Your role includes the ability to positively influence the customer's perception of Otis, primarily through strong customer service focus and delivery of premium service to enhance our position as a market leader.

This role reports to the Service Manager.

Key Responsibilities

Process Technician Field Incentive payments.
Raise Purchase Orders (POs).
Opening and closing of quoted "T" work, preparation of T Booking packages, and closing documentation for Finance for North Queensland.
Maintain and coordinate service tracking schedules, induction and license registers.
Assist Service Account Reps and Supervisors with reporting, quoting, ordering, customer liaison, and other administrative work.
Data entry of timesheets into the OSCA System.
Customer reporting for local & national customers (portal management).
Coordinate and drive monthly forecasting with Project and Service managers.

What you will need to be successful

Previous experience in Customer Service or Administration.
Good knowledge of Microsoft Office suite and have strong computer/IT skills.
Excellent customer service and organizational skills.
The ability to meet set deadlines and prioritize activities where required.
Excellent verbal & written communication skills.
Focused and works well in a team.

Do you know someone at OTIS?

If yes, then let's get them to submit your interest as a Referral. Tell them about this role!

Key Benefits

Robust compensation and benefits packages
Be part of the Forbes 2022 World's Best Employers.
Meaningful career opportunities for people to grow through excellent Learning programs.

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

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AtlamGroup

HD Fitters - Darwin Workshop & Field Service Opportunities

Full-time

Wyndham, Western Australia

F&B / Tourism / Hospitality

10 months ago

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encou..

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity: If you’re looking for a change of scenery, our Komatsu Darwin branch has a relocation opportunity for HD Fitters with heavy equipment experience; with relocation assistance available.Whether you prefer to work within a workshop environment or take ownership of your own field service ute, we have options available.With a generous remuneration package on offer, there's no better time than now to have a chat with our Branch Manager to plan your career with one of the world's leading original equipment manufacturers. Remuneration: Base Rate Super Zone & Housing Allowances Penalties Rates for Overtime Laptop Phone Vehicle (Field Service). Annual and competency based wage increases apply.Role Located: Darwin - Workshop or Field ServiceField Service Range: Northern Territory/ East KimberleyFlexible lifestyle rosters on offer: 5 day week (Mon to Fri)4 day week (Mon to Thurs)9 day fortnight (Mon to Fri, Mon to Thurs)Plenty of overtime available paying penalty rates!Komatsu benefits:Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefitsFinancial: Company funded Income Protection InsuranceCareer: Recognition, awards, flexibility, further education studies and internal career developmentHealth: Corporate discount with Bupa, Total Wellbeing Solution with Telus HealthTravel: Discounts with Avis, Qantas, Crown, IHG and travel agentsReferral Program: Generous referral payment for referring a new employee to KomatsuWhat we are looking for:Diesel Fitting or equivalent trade certificateCurrent drivers licence – preferably MRProven experience repairing and maintaining construction and mining mobile plantAbility to work unsupervised and autonomouslyCommitment to safety and ability to work in remote areasMust be currently living in Australia with valid work rightsReady to get started? Simply hit the apply now button! Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.

Click here to view more detail / apply for HD Fitters - Darwin Workshop & Field Service Opportunities

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AtlamGroup

Customer Service/Administration Assistant

Full-time

Hindmarsh, South Australia

Customer Service

10 months ago

Applicants should also possess the following attributes:Be a quick learner, highly organised and able to multi-taskStrong attention to detail, time ma..

Applicants should also possess the following attributes:Be a quick learner, highly organised and able to multi-taskStrong attention to detail, time management and problem-solving skillsAbility to work independently and as part of a small teamPossess good communication skills, both written and verbalAuthentic customer service skills to engage in ongoing client relationshipsCourteous, professional & confident phone manner – ability to take effective messagesReliable, responsible and punctualWillingness to learn and develop knowledge around laboratory testingDesirable Experience:Knowledge of Xero accounting softwarePrevious experience in a customer service / administrative roleAn interest in science and/or agricultureOur admin team operates between 8:30am and 5pm Monday to Friday, with staggered starts between team members. On the job training will be provided across our services, systems and processes.All candidate CV's and cover letter's will be reviewed, however please note that we are not always able to respond to every expression of interest submitted. This opportunity is only open to candidates who are eligible to work in Australia/New Zealand, and already have work rights or an appropriate working visa.Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 62,000 staff across a network of more than 1000 independent companies in over 61 countries and operating more than 900 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. In 2022, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.Eurofins Agro Testing is an accredited Agricultural testing laboratory that specialises in Soil, Plant and Water testing with laboratories located in Hindmarsh South Australia, Belmont Western Australia and Burleigh Heads Queensland. Our client base includes farmers, agronomists, rural retailers and research organisations with our samples originating from all across Australia.Full time permanent role 37.5 hours Monday – FridayImmediate…

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AtlamGroup

Stores Person / Customer Service - Industrial Products (Dubbo)

Full-time

Dubbo, New South Wales

Administrative / Clerical

10 months ago

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & ..

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & Industrial,Sales Applied Industrial Technologies is a global industrial distribution company. We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products. On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings. We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services. Job Description Our Dubbo Branch has an exciting opportunity for a highly motivated person to join the team. To hit the ground running you'll bring with you a commitment to customer service and willingness to learn, we can teach you the rest. With no two days being the same (there's always new products and tasks to learn), you will have the full support of the Branch team. Here's a bit about the role: General warehousing duties including: receipting incoming stock and storing in allocated areas ensuring all picking/packing operations are completed accurately proactively eliminate stock losses take responsibility for the overall cleanliness and appearance of the warehouse adhere to relevant OH&S directives With the above being your primary responsibility, you'll also have the opportunity to develop your skills and provide assistance to our internal sales/customer service team including: assisting with customer inquiries, both counter and phone assisting to provide accurate and prompt pricing of the Applied range establishing and maintaining strong customer rapport general branch housekeeping Desired Skills and Experience Here's a bit about you: You're naturally a team player who is driven by a desire to exceed expectations. You'll also possess the following: experience in small warehouse role (preferable but not essential) strong mechanical aptitude strong prioritisation and multitasking skills good communication skills, both written and verbal strong interpersonal skills with the ability to establish rapport and build strong internal and external relationships computer literacy valid drivers license preferred but not essential Here's what we can offer you in return: the opportunity to really become part of a team genuine learning and career development opportunities Salary Continuance, Death & TPD Insurance For more information about us, or to view our extensive product offering visit our Websites Australia: https://appliedau.com.au/ New Zealand: https://www.appliednz.co.nz/

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AtlamGroup

Hydraulic Hose Fitter / Mobile Service Technician (WA - PORT HEDLAND)

Full-time

Port Hedland, Western Australia

Information Technology

10 months ago

Hydraulic Hoses Technician - Hose Doctor / Mechanical Fitter / Mechanical Engineering Technician Great Remuneration Package Residential or FIFO THE OR..

Hydraulic Hoses Technician - Hose Doctor / Mechanical Fitter / Mechanical Engineering Technician Great Remuneration Package Residential or FIFO THE ORGANISATION This company is an international success story specializing in mobile 'on site' service and replacement of hydraulic and industrial hoses. Our client is expanding again due to continued positive growth and a philosophy based on service excellence and a proactive and planned business approach. They are seeking the appointment of a Mobile Sales & Service Technician for the Service and Supply Centre. THE ROLE You will actively promote and provide the company's services and products in the 'field' to manufacturers, industrial plants, construction, mining and petrochemical / refinery industries as well as end users. Duties include: Sale, Assembly and Fitting of Hydraulic Hose, Fittings and accessories. fluid transfer solutions including fitting and assembling hydraulic and industrial hoses Cutting, threading, bending and installing hydraulic and pneumatic pipes and lines Drilling holes and tapping threads for bolting parts together, and assembles parts and sub-assemblies Verifies alignment of, and clearances between, components using measuring instruments Cleans and lubricates assembled articles Test-assemble articles in workshops and onsite to ensure accuracy of fit Mobile sales Working with Prime Movers, Trailers, Excavators, Loaders, Dumpers, Drill Rigs, Fixed Plants, Concentrators, Crushers etc THE CANDIDATE Ideally trade qualified Fitter & Turner, Mechanical/Hydraulic Fitter with an understanding of hydraulic systems Experience with Axera Sandvik & Atlas Copco Simba drill rigs Previous experience in hydraulics an advantage, but not essential Full product training will be provided and excellent career opportunities exist After hours availability is a pre-requisite Excellent written and verbal English communication skills Excellent Customer service focus and ability to maintain and grow customer base including up selling Ability to read engineering drawings and hydraulic schematics desirable Outgoing personality with the ability to promote the company's services and products Ability to meet deadlines and targets Desire to live in very regional Australian country town, and be loyal to the company Mature attitude and ability to work unsupervised Ability to obtain Australian Drivers licence Motivated, self starter, team player Ability to work hard and in harsh climates This is an excellent opportunity in this solid international organization that keeps getting stronger. An excellent remuneration package including a fully maintained service vehicle will be negotiated to the right candidates. Apply via this website or send resume and cover letter to [email protected] with Ref: 1089059C

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AtlamGroup

Field Service technician

Full-time

Regency Park, South Australia

Customer Service

10 months ago

Position Requirements:Australian Permanent Resident or CitizenHydraulic fitter trade or equivalent5 years field service or hydraulic system experience..

Position Requirements:Australian Permanent Resident or CitizenHydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality and attention to detailDynamic performer and achieverPlanning and organisational skillsEffective communication skillsWhat we offer:Excellent hourly rate, benefits and overtime pay – Permanent positionCompany Tool of Trade vehicleCompany laptop, and mobile phoneExciting, challenging and rewarding position with a market leading companyExcellent working conditionsGood team environment with a strong company culture and valuesAgency Applications will not be accepted for this position. As part of the Fortune 500 Bosch Group and one of the world’s leading suppliers of drive and control technologies, Bosch Rexroth ensures efficient, powerful and safe movement in machines and systems of any size. The company bundles global application experience in the market segments of Mobile Applications, Machinery Applications and Engineering and Factory Automation.It enables fully connected applications with intelligent components, tailored system solutions, and services. Bosch Rexroth offers its customers hydraulics, electric drives and controls, gear technology, linear motion, assembly technology, power units and systems to all facets of the mining and industrial sectors including software and interfaces to the Internet of Things. Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, faultfinding and breakdown requests to join our Bosch Rexroth group in Regency Park, Adelaide SA.Position Tasks:Respond to external service and breakdown requests.Installation and commissioning on large hydraulic projects.Serves our customers’ needs to be studying the system requirement and developing proactive responses to faults, maintenance or modernisation topics.Fault-Finding diagnosis and product analysis reporting.Hydraulic system fault finding and testing.Ordering and gathering components, installation, performing tests, identifying further repairs, identify any spare parts opportunities.Maintaining customer confidentiality.Prepare service quotations and follow up the customer.Upload all relevant External Service documentation including vendor quotations, delivery dockets, service quotations, service reports.Ensures quality control through documenting of tests and installations including the supplying of customer documentation.Conduct on-site inspections, repairs, installations and testing on Hydraulic components and associated equipment.Regular customer contact and client management, offering best solution

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AtlamGroup

Service Delivery Person

Full-time

Hindmarsh, South Australia

Customer Service

10 months ago

The Company: 27 branches. 48,000 satisfied clients. Alsco has been providing professional, hygienic, Managed Rental Services throughout Australia sinc..

The Company: 27 branches. 48,000 satisfied clients. Alsco has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963. The Alsco group consists of: Alsco, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success. Why You Should Join Us: Great pay at $33 per hourJob security working for a market leading company. COVID Proof and essential service during COVID timeGreat work/life balance, Monday - Friday, early start, early finishOn-job training and the opportunity to grow and develop within Alsco GroupGreat company culture and supportive managersA well-maintained vehicle and safe working conditions About the role: This is a permanent, full-time position where you will spend your day delivering and collecting linen, mats, and garments to our customers. You get to interact with a wide range of customers from hospitality, healthcare, food production and mining so every day is different, but you will have the opportunity to build a relationship with the various customers that you meet regularly. You get to drive a MR truck each day as your mobile office. You will typically be on the road by 6am each morning and back to the depot by lunch time to drop off your gear and prep your truck for the following day of deliveries. Finish time is usually 2pm each day so you can enjoy the rest of your day with whatever commitments you may have, but there is opportunity for overtime if desired. No surprise, you will need to hold a valid MR driver’s license to do this job and good physical fitness. This is a lovely team where we are supportive of developing our staff, including offering access to great benefits such as our Employee Assistance Program, discounted linen and garments and insurance opportunities. You won’t need to worry about what you will be wearing; you will be provided a uniform and appropriate safety gear. Apply by sending through your most recent copy of your resume via Seek. Please note that you must have valid work rights and covid vaccinations to be eligible for the role and that we do not accept unsolicited assistance from agencies. Perm FT multi-drop delivery driver needed for a stable and reputable market leader with on-job training and great career progression opportunity!

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Emma Smith

Travel Insurance - Customer Service

Full-time

Sydney, New South Wales

Finance / Banking / Insurance

10 months ago

Use your insurance experience to join one of the world's largest insurers in their Sydney CBD offices! Your New Company : This is a huge global i..

Use your insurance experience to join one of the world's largest insurers in their Sydney CBD offices! Your New Company : This is a huge global insurer that offers hundreds of products and operate in countries around the world. In their Sydney Head Office, you will be joining a small, close-knit office which focusses predominantly on travel insurance. Looking to create a brand-new team for this area, it is a fantastic opportunity to get back into or start a career in insurance. Your New Role: Here you will be the first point of contact for all enquiries from customers and agents, clients and other key stakeholders. Key responsibilities include:

Assisting with travel insurance enquiries and delivering fantastic customer service
Up-selling and cross-selling products/services by means of creating a great customer service experience
Handling high-volumes of calls in a fast-paced environment
Sharing knowledge and expertise on products and services
Meeting compliance and exceeding targets and KPIs.

What You'll Need to Succeed:

Ideally, you would come from a travel or health insurance background
Other financial services, travel or contact centre backgrounds will also be considered
You will have demonstrated experience working in a structured and fast-paced contact -centre or phone-based environment
You will have great phone-manner and written and verbal communication, with the ability to deal with complex enquiries and the desire to go above and beyond for the customer
PR or Citizenship as this is a permanent full-time position

What You'll Get in Return:

Full-time permanent paying $65k + super, earn up to $80k with all associated penalties for evenings and weekends (should you opt in for those shifts)
CBD location with flexible working options - fantastic management and team culture, where everyone goes out of their way to help one another
Lots of additional perks, including fantastic discounts off insurance and other products
Great opportunity to learn and grow in a huge billion-dollar insurance company

What You Need to do Now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Please click here to apply.

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AtlamGroup

Field Service Technician

Full-time

Regency Park, South Australia

Customer Service

10 months ago

Position Requirements:Australian Permanent Resident or CitizenHydraulic fitter trade or equivalent5 years field service or hydraulic system experience..

Position Requirements:Australian Permanent Resident or CitizenHydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality and attention to detailDynamic performer and achieverPlanning and organisational skillsEffective communication skillsWhat we offer:Permanent position with paid overtime.Tool of Trade vehicle & Fuel CardCompany laptop, and mobile phone.Employee Assistance ProgramSocial Club, events and team buildingStaff discounts on Bosch and affiliated-brand productsStrong company culture and values.Bosch Rexroth is a market leading manufacturer and supplier of hydraulic components, power units and systems, factory automation components and software that cater to the diverse and individual needs of multiple industrial sectors. A career at Bosch Rexroth is an opportunity to gain valuable experience within an exceptionally accomplished manufacturing company, for individuals who are driven and passionate.Bosch is a forward thinking organisation that believes firmly in Diversity, Equity and Inclusion. A global company with over 400 locations and 400,000 employees worldwide. We have been carbon neutral since 2020 and continue to implement measures that will see this reduce even further.As a multi million dollar organisation we see ourselves as a corporate citizen and take an active stance in society beyond the scope of our own business activities. In 2022 we donated over 27.4 million euros worldwide to charitable purposes and continue to work towards sustainable living, education for socially disadvantaged children and social cohesion. Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, faultfinding and breakdown requests to join our Bosch Rexroth group in Regency Park, Adelaide SA.Position Tasks:Respond to external service and breakdown requests.Installation and commissioning on large hydraulic projects.Serves our customers’ needs to be studying the system requirement and developing proactive responses to faults, maintenance or modernisation topics.Fault-Finding diagnosis and product analysis reporting.Hydraulic system fault finding and testing.Ordering and gathering components, installation, performing tests, identifying further repairs, identify any spare parts opportunities.Maintaining customer confidentiality.Prepare service quotations and follow up the customer.Upload all relevant External Service documentation including vendor quotations, delivery dockets, service quotations, service reports.Ensures quality control through documenting of tests and installations including the supplying of customer documentation.Conduct on-site inspections, repairs, installations and testing on Hydraulic components and associated equipment.Regular customer contact and client management, offering best solution

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AtlamGroup

Customer Service Assistant

Full-time

Bunbury, Western Australia

Customer Service

10 months ago

RecruitWest is looking for someone with a mechanical background who has general boating knowledge to join our client's dealership in the beautiful c..

Quick Apply

WORKSKIL AUSTRALIA LTD. Noarlunga Centre

Customer Service Officer

Full-time

Modbury, South Australia

Customer Service

10 months ago

SERVICE DESK AGENTS Commencing March / April 2024 $54,500 - $60,000 + super Our Service Desk Agents are the first point of contact for our clients. N..

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Western NSW Local Health District

Frequently Asked Questions

If I am not a Australian citizen, can I apply for jobs in Australia?

If you don't have a Australian citizenship, but are living in Australia or if you are planning to move to Australia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates.

Why I have not received any response from the company after I applied?

Have you tried following up? If you did not follow up with an email or phone call, how do you determine if the company received your job application? Enquire where they are in the review process and and then ask if they received your submission. While it would be great to receive a response from the company, sometimes it doesn’t happen. Take the initiative to follow to ensure your application has been received.

How long does it take to complete the application?

The period of the application process will vary, depending on the type of job you are applying for and your previous employment experience.

What position levels are available for applying?

There are 6 position levels and each level can be associated with a salary range and different types of job titles. Jobs levels can be categorised into: non-executive, fresh/entry level, junior executive, senior executive, manager and senior manager.

How many types of jobs are there?

Within Jobstore, there are hundreds of variations of jobs. Read through the job descriptions to find out about the typical responsibilities and employers for each job, so you can see what’s involved and who might employ you.

I need experience to get a job, but how do I get a job to get experience?

You can certainly obtain expertise without working in a certain sector full-time, albeit it may take a little extra work. And of course, there's nothing wrong with some good ol' networking.

How do I avoid making the common interview mistakes?

One of the worst mistakes you can make, aside from the obvious ones like being late or using unprofessional language or being messy or unclean, is not being well-prepared.

Don't forget to bring all of the relevant resources, including your résumé, portfolio, and a notepad. You can also prepare your answers in advance by researching the company's industry, competitors, and CEO.