Hydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality and attention to detailDynamic performer and achieverPlanning and organisational skillsEffective communication skillsWhat we offer:Excellent hourly rate, benefits and overtime pay – Permanent position.Company Tool of Trade vehicle.Company laptop, and mobile phone.Exciting, challenging and rewarding position with a market leading company.Excellent working conditions.Good team environment with a strong company culture and values.Agency Applications will not be accepted for this position.Please Note, you must be Australian Permanent Resident or Australian Citizen to apply for this position. At Bosch Rexroth, we are passionate about what we do. We drive hard as a team to make a positive difference for our customers. Innovative ideas, passion and energy are factors that help us in achieving our goals.If you are keen to be part of our multinational organisation where your skills and talents will be recognised we have an exciting opportunity available.Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, fault-finding and breakdown requests to join our Bosch Rexroth group in Cardiff Branch, NSW.Position Tasks:Serves existing accounts by analysing work orders; planning daily travel schedule; investigating complaints; conducting tests and resolving problems.Prepares and plans all service worksProvides service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance testsMaintains and develops customer relationships by examining complaints, identifying solutions, suggesting improved methods and techniques, recommending system improvements…

Click here to view more detail / apply for Field Service Technician - Mechanical Fitter

Excellent verbal and written communication skills.Ability to work efficiently under pressure and adapt to changing priorities. Ability to build rapport with customers and suppliers.Strong computer skills.Excellent problem solving skills and a can do attitude.Permanent full-time position.Monday - Friday 9:00am - 5:00pm.Conveniently located in the heart of Waterloo, Sydney, our office offers excellent accessibility with public transport options right at your doorstep. Plus, you'll have the added convenience of having Coles, Aldi, and various shops in close proximity.Indulge in a weekly breakfast BBQ, where you can start your day with delicious food and connect with colleagues in a relaxed and enjoyable setting.Lunch provided for all team members during our sales periods.Friday festivities, including after-work drinks, engaging evening social events, and exciting raffles to end the week on a high note.BenefitsExciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team!Our in-house Training Academy provides ongoing training and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge. We also conduct annual growth and development reviews for all our team members.Enjoy generous discounts on our whitegoods and homewares range, which features cutting-edge brands from the world's industry leaders.Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness, gym and more.CultureAt Winning, we take immense pride in creating an environment where you can truly flourish. Our culture is more than just words on a page; it's the heart and soul…

Click here to view more detail / apply for Service Liaison

What it means to be a part of our team: 

• Fully paid comprehensive training: We will take you through our 5 week training period, where we teach you everything from Telstra products, customer handling and troubleshooting techniques 
• Learn while you earn: You will be eligible to complete a Cert III in Business, during work hours, fully paid by us 
• WFH Options: After you've practised what we teach, you can work from home 2 days per week 
• Internal Career Progression: Be supported by our development programs, providing you the opportunity to grow and progress within our business
• Be a part of the TSA Way: You'll be rewarded, recognised and a part of a business that knows how to have fun! Play ping pong on your lunch break, attend team events, work amongst like-minded people where you're guaranteed to make great mates 

What you'll do:

• Answer inbound calls, engage with customers by asking questions regarding their enquiry, assisting them in finding a resolution
• Provide expert advice and troubleshoot technology faults that customers might be facing
• Provide empathy and understanding to your customers through effective communication skills
• Take ownership, have confidence in your ability to de-escalate any customer grievances 
• Be available when our customers need us, flex to the hours that are required

We are currently seeking a highly dynamic individual to fill our Service Support Coordinator role and to join our friendly team based in our head office in Newcastle. This is a national role working on a permanent full-time basis.

This Co-ordinator plays a pivotal role in ensuring seamless, well-coordinated administration across all business units.

The responsibilities will include:

• The planning, prioritising and scheduling of work on a daily basis
• Updating and issuing state of service reports daily.
• Maintaining appropriately sized channels and zones to ensure that customers receive timely and prompt servicing
• Liaising with the Operations Manager and Field Service Supervisors to establish service requirements and provide information, assurance and advice as required.
• Communicating all services issues in a timely manner to the Field Service Supervisor or Operations Manager.
• Maintaining a visual of all call-outs received from branches
• Allocation of call outs to meet customer expectations and service standards
• Generating reports for branches

To ensure your success in this role you will have:

• Experience in managing productivity and national operations (preferable)
• Exceptional customer service and leans quickly
• Strong communication skills both written and verbal
• Excellent Microsoft Office skills (tech savvy)
• Ability to multi-task and work within a team and work in a fast-paced environment
• Excellent time management and organisational skills with great attention to detail

Some two million customers rely on us to get the job done, quickly and effectively. Customers range from the largest multi-nationals to local restaurants and individual home owners.

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

If you are a team player with strong administration skills looking to make the move to a global organisation with plenty of scope for growth and contribution, APPLY TODAY!

We are on the hunt for an experienced Customer Care representative to join our well-run Customer Care Team on a casual basis at ARH Gosford on Sydney’s gorgeous Central Coast

Work with a large team of passionate and committed Specialists, Vets and Nurses to serve the increasing needs of the large pet-owning community of the Central Coast

Gosford boasts a relaxed lifestyle that comes with 40+ sandy beaches, State Forests, and national Parks. A mild climate offers comfortable surrounds all year round. If you are looking for a more relaxed lifestyle or a sea change, consider Gosford as your next home.

About Us

ARH Gosford is a purpose-built, 24 hour, Emergency Animal Hospital with over 30 clinical and support staff, all focused on providing high class patient and client care in a supportive, team environment.

A vacancy has arisen for an experienced Customer Care representative who has a passion for teamwork and a real interest in assisting people through very emotional and challenging circumstances.

This role is perfect for someone who thrives in a fast-paced, exciting environment with a strong team focus and attention to detail.

About Your New Role

Our Client Services Department requires a customer care representative to help co-ordinate daily operations and help facilitate the high emergency standards we are passionate about.

We are looking to appoint a talented individual who values team cohesion, innovation, maximizing nurse skillsets and the never-ending quest to improve!

This is a casual position, to help with annual leave, sick leave and other roster vacancies.

About You

As a successful candidate, you will possess the following skills and attributes:

• Previous experience in the Veterinary or health industry preferred
• 2+ years' experience within a client services position within a fast-paced environment,
• Have a strong work ethic and enjoy working as part of a team.
• Commitment to gold standard patient care and a “fear-free” approach to patient handling.
• The confidence and initiative to work autonomously yet lean on your team as needed.
• Ability to multi-task and navigate within a busy, multi-departmental workplace
• A passion for excellent customer service and exceptional communication and interpersonal skills,
• Exemplary organizational skills and a high attention to detail.

Does this sound like you? Apply now via the link!

Date Posted:

2024-01-31

Country:

Australia

Location:

LOC7059: 610 Murray Street, West Perth WA 6005

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? A role as a hygiene technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians covering the Newcastle area.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including fuel card
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid driver’s license
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
• Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

Primary Details Time Type: Full time Worker Type: Employee Manager, Customer Programs and Innovation Directly contribute to the success and performance of the QBE Brand Hybrid role - Newcastle or Parramatta Permanent, Full Time role Your new role We have an exciting opportunity for a Manager of Customer Programs and Innovation to lead the Managed Fund Claims Customer Solution stream. In this role you will be responsible for developing a suite of innovative customer solutions and strategic programs that deliver on improved outcomes for injured people, Employers and the business. This will include working collaboratively to identify, scope, develop and drive key initiatives and programs of work to enable an improved customer experience. This role will influence and collaborate with customers, partners, and leaders across the business in adopting a culture of improving customer outcomes by supporting employers in preventing and reducing the complexity of injury in the workplace. A day in the role may look a bit like this: Collaborate with business development and marketing teams to promote QBE Insurance solutions, solidifying industry leadership. Lead Risk and Innovation Specialists in managing Managed Fund Claims initiatives for customers. Develop and oversee financial budgets, working schedules, ROI assessments, and adoption metrics for program projects. Monitor project milestones to ensure timely progress, evaluating the effectiveness of injured worker recovery programs. Proactively seek innovative solutions to enhance injured worker outcomes and work closely with customers to understand project requirements. Oversee cross-functional projects, demonstrating an understanding of critical integration points. Communicate project direction, priorities, and status to all stakeholders. Act as a brand ambassador and subject matter expert for the company in new customer growth opportunities. Build strong partnerships with customers, intermediaries, and partners, including external service providers. Demonstrate teamwork and collaboration to address operational and service issues with internal and external stakeholders. About you Experience in a Project Management/Consulting environment Workers Compensation experience preferred but not essential Ability to conduct data analysis and provide suggestions for continuous improvement Relationship management/account management with both internal and external stakeholders Strong presentation skills and comfortable representing QBE in external environments About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 05/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Camplify Holdings Limited (CHL): is a global adventure travel technology company. Formed in 2021 we have three travel brands: Camplify, PaulCamper and MyWay.

Camplify: was founded in Newcastle, Australia, in 2015, and is a peer-to-peer van-sharing platform operating across Australia, New Zealand, the UK and Spain. It has been identified as one of Australia’s fastest-growing companies, placing #9 in the AFR’s Fast 100 (2022) and #4 in AFR’s Most Innovative Companies (2022).

PaulCamper: another peer-to-peer van-sharing platform, was founded in Germany in 2013 and has since expanded to Austria, the Netherlands and the UK. PaulCamper was acquired by CHL Group in 2022 and continues to operate from its HQ in Berlin.

MyWay: launched in 2023 – provides a suite of insurance products to RV owners and hirers, giving them the confidence to fully engage with CHL Group’s peer-to-peer platforms.

Together, these three brands form a global group focused on elevating outdoor experiences through scalable tech solutions.

Our culture: from Australia’s beaches to the Bavarian Alps, we’re changing the way people explore and experience the world around them. CHL is building an incredible community of RV owners and hirers across seven countries.

We celebrate the wins, learn from the almosts, and make a point of encouraging cross-cultural, cross-continent collaboration.

The Role

We're on the lookout for someone to join our awesome Customer Service team. They’re the first point of contact for our owners and hirers (customers) via phone, tickets, and live chat. They help our customers with all sorts of things from finding the right vehicle to hire, helping with listings, verification checks and managing breakdown and accident call-outs.

If you would like to join this incredible team, you’ll need experience in a customer service role (ideally in a call centre). We’re open to your industry experience but insurance, travel, hospitality or retail would help set you up for success. Exceptional communication skills and the ability to actively listen and respond empathetically to customers is essential. You also need to be comfortable thinking on your feet and problem solving. Geographical knowledge and understanding of Australian and New Zealand locations would also be an advantage.

This is a fast-paced role so strong multi-tasking skills and the ability to switch between systems whilst talking to customers is required. This is a full time position working out of our headquarters in Newcastle, NSW. The team is very close-knit, fun and collaborative and sets all new team members up for success with a comprehensive onboarding and training program.

• Able to work a 7-day a week roster (mostly Mon-Fri but some weekends required)
• At least 2 years experience in a customer service and/or sales role
• Experience in a call centre environment (desirable, not necessary)
• Strong communication skills
• Resilience, work well under pressure and within a rapidly changing environment
• Effective time management skills with the ability to prioritise tasks

• Comprehensive training
• Work in a fun dynamic ASX-listed start-up
• Employee Share Scheme
• Van hire and product discounts
• An additional 2 days’ annual leave to go camping
• Employee rewards & recogition
• The opportunity to work with a team of creative go-getters who are passionate about -promoting thousands of vans and endless adventures!

Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & Industrial,Sales Applied Industrial Technologies is a global industrial distribution company.  We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products.  On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings.  We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services.  Job Description Our Dubbo Branch has an exciting opportunity for a highly motivated person to join the team.  To hit the ground running you'll bring with you a commitment to customer service and willingness to learn, we can teach you the rest.  With no two days being the same (there's always new products and tasks to learn), you will have the full support of the Branch team. Here's a bit about the role: General warehousing duties including: receipting incoming stock and storing in allocated areas ensuring all picking/packing operations are completed accurately proactively eliminate stock losses take responsibility for the overall cleanliness and appearance of the warehouse adhere to relevant OH&S directives With the above being your primary responsibility, you'll also have the opportunity to develop your skills and provide assistance to our internal sales/customer service team including: assisting with customer inquiries, both counter and phone assisting to provide accurate and prompt pricing of the Applied range establishing and maintaining strong customer rapport general branch housekeeping Desired Skills and Experience Here's a bit about you: You're naturally a team player who is driven by a desire to exceed expectations. You'll also possess the following: experience in small warehouse role (preferable but not essential) strong mechanical aptitude strong prioritisation and multitasking skills good communication skills, both written and verbal strong interpersonal skills with the ability to establish rapport and build strong internal and external relationships computer literacy valid drivers license preferred but not essential Here's  what we can offer you in return: the opportunity to really become part of a team genuine learning and career development opportunities Salary Continuance, Death & TPD Insurance For more information about us, or to view our extensive product offering visit our Websites Australia:   https://appliedau.com.au/ New Zealand:  https://www.appliednz.co.nz/

Click here to view more detail / apply for Stores Person / Customer Service - Industrial Products (Dubbo)

Use your insurance experience to join one of the world's largest insurers in their Sydney CBD offices! Your New Company : This is a huge global insurer that offers hundreds of products and operate in countries around the world. In their Sydney Head Office, you will be joining a small, close-knit office which focusses predominantly on travel insurance. Looking to create a brand-new team for this area, it is a fantastic opportunity to get back into or start a career in insurance. Your New Role: Here you will be the first point of contact for all enquiries from customers and agents, clients and other key stakeholders. Key responsibilities include:

Assisting with travel insurance enquiries and delivering fantastic customer service
Up-selling and cross-selling products/services by means of creating a great customer service experience
Handling high-volumes of calls in a fast-paced environment
Sharing knowledge and expertise on products and services
Meeting compliance and exceeding targets and KPIs.

What You'll Need to Succeed:

Ideally, you would come from a travel or health insurance background
Other financial services, travel or contact centre backgrounds will also be considered
You will have demonstrated experience working in a structured and fast-paced contact -centre or phone-based environment
You will have great phone-manner and written and verbal communication, with the ability to deal with complex enquiries and the desire to go above and beyond for the customer
PR or Citizenship as this is a permanent full-time position

What You'll Get in Return:

Full-time permanent paying $65k + super, earn up to $80k with all associated penalties for evenings and weekends (should you opt in for those shifts)
CBD location with flexible working options - fantastic management and team culture, where everyone goes out of their way to help one another
Lots of additional perks, including fantastic discounts off insurance and other products
Great opportunity to learn and grow in a huge billion-dollar insurance company

What You Need to do Now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Please click here to apply.

RecruitWest is looking for someone with a mechanical background who has general boating knowledge to join our client's dealership in the beautiful coastal town of Bunbury!Hours are Monday to Friday 8am-5pm with an hour lunch break and Saturdays, 9am-1pm.Your duties will include:- Liaising with customers both in-store and over the phone assisting them with their boating needs- Utilising diagrams and schematics to locate spare parts- Managing orders and receiving of stock and maintaining inventory- Operating a forklift to unload trucks and move boats- Performing pick-up and drop-off tasks, transporting boats and other items locally.Requirements:- Mechanical and general boating knowledge, preferred but not essential.- Valid Driver's Licence- Valid Forklift Ticket, desirable but not essential- Skipper's Ticket, desirable but not essentialIf you are a passionate boating enthusiast who meets the requirements, we encourage you to apply TODAY!To register your interest, simply click the apply button TODAY!If you have specific questions or require additional info, feel free to call Nash on 08 9792 3557 or 0491 914 503.

Click here to view more detail / apply for Customer Service Assistant

We are seeking customer service oriented people with industrial/hotel cleaning or hospitality experience; equally happy to consider a transferrable skill set along with a positive can-do attitude. Your next adventure awaits!

The position would be full time role that is drive in and drive out within the Western Downs region working 14 days in and 7 days off for 10 hours per day. Food, accommodation along with uniforms would be provided.

What do Service Attendants do?

Service attendants are hospitality-minded specialists that help improve quality of life for village residents living and working away from home:

Working across a range of functions to support operational needs
Housekeeping/Cleaning accommodation rooms aka: “dongas”
Assisting in the Kitchen and Dining Room service areas
Mine Site Cleaning of Offices, Crib rooms and Ablution Blocks
Providing customer service in the Tavern or Retail shop
Maintaining cleanliness of outdoor areas and grounds
What does it take to work DIDO?

The DIDO lifestyle can be very rewarding but it isn’t for everyone. Consider what to expect and what is required of you when assessing your options:

Ability to work 10-12-hour shifts, day or night shifts as required
Ability to endure remote environment in extreme heat or weather conditions
Ability to multi-task and assist in other areas with positive teamwork approach
Ability to understand the requirements of safe work and safety protocols
Ability to undergo a pre-employment medical, including drug & alcohol testing
Australian working rights
An open drivers license
Ability to drive to and from the mine site
Most of all, what’s in it for you?

These prospective entry-level roles could lead to many more opportunities for your future. Here’s what’s could be on offer:

Permanent role with Sodexo - we’re looking for keepers!
Great annualised salary with consistent hours, holiday, sick pay, and superannuation
A structured on-boarding and induction program to ensure you get the best start in your work
Your transport, food and accommodation are covered whilst at site – let the savings begin!
Access to fantastic Village facilities and lifestyle options including gyms, fitness classes, pools, tennis courts, and social activities (dependent on Village)
Access to employee benefits, discounts, and our recognition program
Great teamwork and a solid group of people around you!

CLICK HERE TO APPLY
https://smrtr.io/grRPf

Sodexo offers over 80 different career streams, upskilling opportunities, and the unique opportunity to progress your career as you learn the business and gain new skills. Your development is our investment.

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge.It’s a big responsibility, and we have committed to do it.As a leader in the cement and mining industries, we have taken on the responsibility of developing sustainable solutions. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions cement plant by 2030. Your curiosity know-how and innovative mindset will take us from idea to action. Together, we enable our customers to produce the materials needed for a better future.An exciting new position to join us at FLSmidth as a Service Supervisor to supervise the co-ordination of service and maintenance work carried out on FLSmidth Pty Ltd and other equipment for our clients.Taking responsibility for the effective management of the Service team on site and workshop, working towards improving safety, costs and the quality of service offered to our clients.Job ResponsibilitiesPlan, organize and administer planned and unplanned service activities. Effectively coordinate sometimes changing priorities with a high degree of autonomy and sound judgement.Assign work tasks with the guidance of; Purpose, Context, Quality, Quantity, Resources, Time.Consult with Planning roles regarding assignment of Service Technicians to complete Predictive (PdM) and Preventative (PvM)  tasksReview task schedule with Planner to identify issues relating to tasks;Pre-shut preparation, parts availability, tools, equipment, trade skillsInteractions/overlap (physical proximity, conflicts)Resource priority (eg. Cranes, forklifts, VA, Huck bolt Machine)Completion of correct work documentation, inspection and other reports pertinent to customer specifications.Review/edit PdM condition information; review customer reports and ensure quality is of a high standard before presentation to customer.When assigned onto another FLSmidth Supervisors’ site – take a backup and support role as well as hands on as required.Monitor and guide the execution of site maintenance daily tasks ensuring efficient and effective use of time management and prioritization.Review component historyIdentify wear out and other failure trendsEngage with engineering to develop improved maintenance tacticsRevise Pv and Pd maintenance tasks.Supervise the site and workshop activities of the Mechanical and Screen Service teams to ensure productive outcomes, and ensuring optimum utilization.Actively assist in the selection process to ensure qualified applicants are selected who will contribute well to overall team performance. Create a high level of team spirit and engagement by creating an open and trusting environment where teamwork and co-operation is valued and encouraged.What you bringEssential – skills and experience in a similar role as a Service SupervisorExperience in organizing and delivering a variety of Service activities in the mining industryTrade Qualified; fitter, mechanicalPrevious experience of supervising a site service team within the mining sectorCHPP Shut-Down experienceRelevant Coal Mine inductions and valid competencies (not essential, can be provided)Current State Manual Drivers…

Click here to view more detail / apply for Service Supervisor

The Opportunity:Due to customer growth, our Mt Thorley branch is looking for a Field Service Technician to join the embedded team at HVO MARC. The position is to provide skilful and efficient maintenance and repair of Komatsu customer equipment and contribute to a professional team environment by ensuring high levels of safety, quality, and efficiency through your efforts.As a Field Service Technician at Komatsu you'll be supported not just professionally but personally too. Did you know Komatsu is an RTO? This means we are able to support your learning with a range of courses including trade upgrades and the best news is you're paid to do it. We also provide a tool of trade vehicle, phone and laptop/tablet and uniforms/PPE for all our employees.Roster: Lifestyle Roster (4/5/5/4) mix of day and nightshift with 30% nightshift loading and all overtime paid at double time!Role Located: UWJV embedded site-based crewAnnualised Approx Wage: $153k (Base Super site allowance nightshift loading overtime at double time car phone uniforms)Komatsu can provide you with:Paid Parental Leave: 16 weeks of paid primary carer parental leave.Technology: Discounts on Apple, Dell, Lenovo, and Microsoft productsFinancial: Komatsu Employee Referral Program offering a bonus of $3,000 if you successfully refer someone for a role, Income Protection options are availableCareer: recognition and awards, Komatsu is a recognised training organisation (RTO) providing an opportunity to complete recognised Cert III coursesHealth: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorksCars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and OrixTravel: Discounts with Avis, Qantas, Crown, IHG and travel agentsYour Knowledge, Skills and Abilities:Mobile Plant Mechanic Trade Certificate (Cert 3 Mobile Plant) complimented by your mechanical fitter qual (HD Mechanic/Fitter)Original Equipment Manufacturer (OEM) experience, preferably with Komatsu equipment, and field service exposure, including breakdowns and diagnostics, will also be highly regarded within the construction and mining sector. A minimum of C class LicenceAuto Electrical experience, qualifications, and diagnostic skills will be highly regarded.Working at heights qualification would be great but not crucial.Ability to follow required job scope & critical path.Safety focused mindset is paramount.Good understanding of computer systems and Microsoft OfficeAbility to work unsupervised.A proven high level of customer serviceReady to get started? Apply now!Komatsu offers a zero-harm culture in the workplace, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive, and inclusive work environment, with opportunities for career progression on a global scale, training, and personal growth

Click here to view more detail / apply for Technician - Field Service

Due to continued growth, Randstad are currently recruiting experienced Mechanical Fitters to support our clients Field Service projects based in Singleton.
If you are interested in progressing your career and have a passion for hydraulics look no further. This is a permanent opportunity with a company that will see you supported and help develop your career.
What we can offer you:

Full time, permanent opportunity
Salary + generous allowances + super + use of company vehicle
OT available - As little/as much as you like
A collaborative team environment with supportive management structure
9 day roster

The role?

Field service role
Based in Singleton
This role will see you conducting overhauls of hydraulic cylinders, rams and valves in both the workshop and in field service.
Provide exceptional service to customers

What are we looking for?

Mechanical Trade Qualification
Post trade hydraulics
Able to pass coal board medical order 43
Strong fault finding ability
Excellent work references that can support your application
Commitment to safety policies and procedures
Great attitude and willingness to learn

Candidates will need to complete, if they haven't already a coal board order 43 medical to be successful for the position. To apply, submit your resume by clicking APPLY NOW.
If you meet the above criteria please apply We appreciate your interest in the position. Our team will be reviewing all applications diligently, and we will be in touch with candidates in the upcoming year to discuss further steps in the selection process. Thank you for your patience and understanding.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Customer Experience Call Centre Operator ** 3 months as a Temp - then promoted to Permanent ** ** $30-$34 per hr Super ** ** Start date: End of Jan 2024 (interviews need to be complete by December 5)  ** ** Mon to Fri office based - 9-5 pm ** WOW Recruitment is looking for a Customer Experience Contact Centre Operator to support our healthcare client, based 5 days in the office in Pyrmont, Sydney.    Our client is an Australian-owned and operated not-for-profit that specialises in hearing aids. This organisation offers solutions and services to help transform the lives of people with hearing loss.   The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships with a predominantly older clientele. Previous hearing or health related industry experience would be highly regarded but is not essential. Perks & Benefits:New Office in Pyrmont with beautiful viewsA company that encourages and supports career and personal growthGenerous salary packaging of $65K plus Super when permanentMonday- Friday - No weekendsBe involved in a new team that radiates a culture of excellence What you’ll be doing: Managing the customers experience for optimal outcomesEfficient operation of the hearing clinicNavigating multiple screens whilst nanaging call requirementsCalendar management of the clinicians in your areaLearning and efficiently using a range of software and applicationsPerforming adhoc general administration dutiesYou will be provided full training and support with the aim of an immediate start  What you will bring:MUST HAVE 2 years of phone-based Contact Centre ExperienceYou’re an excellent listener, which helps you build genuine rapport with customersPicking up the phone doesn’t faze youCustomer centric approach to your workSelf-motivated and able to work alone/unsupervised.Excellent organisational and prioritising skillsAbility to be flexible within the workplace and work effectively within a teamWillingness to learn basic repair and maintenance of hearing aids If you’re interested to learn more about this role, APPLY NOW and Louise will be in touch!

Click here to view more detail / apply for Customer Experience Call Centre Operator

Come and join our established team of 24 at Stanley's Body Works, Braybrook. We perform and specialise in all type of repairs from small to large. We are I-CAR certified and are an approved Subaru Australia Repairer.We offer and promote a positive working environment, where you can thrive and become part of a team for the long term with access to the latest in automotive technology. We have ample onsite staff parking and our regular fortnightly staff lunch are a staple.The OpportunityWe have an exciting opportunity for Customer Service Officer to join our team at Stanleys Body Works, BraybrookWe are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs.Permanent position. Monday to Friday. 40 hours per weekApply or call us today on (03) 9311 7588 for a confidential discussion.Role responsibilitiesEnsuring the environment is always customer friendlyGreeting customers on arrival.Keeping our customers informed about the repair process and anticipated completion dates for their vehiclesContacting customer to ensure that they are satisfied with the AMA experienceTelephone and email correspondenceSupporting management with inventory (parts, paint, consumables etc)Liaise with insurance providers regarding claims/repairs  Does this sound like you? Proven experience within a Customer Service positionHighly professional and personable with strong relationship building skills Strong systems experience and competent computer abilitiesExcellent verbal and written communication skillsAbility to meet strict deadlinesAble to work effectively and collaboratively with the teamBenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate families We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.

Click here to view more detail / apply for Customer Service Officer

Being part of the team means: 

• Fully paid comprehensive training: We will take you through our 6 week training period, where we teach you everything from Telstra products, customer handling and sales techniques.
• Support is always there: We know a new role can be stressful which is why the support will still be there even after you leave training.
• WFH Options: After 6 months and when you've practised what we teach, you can work from home 2 days per week 
• Uncapped Commissions: You perform- we pay!! Earn monthly commissions on top of your base salary. OTE's will have your earning $80k+ per year. 
• Internal Career Progression: Be supported by our development programs, providing you the opportunity to grow and progress within our business
• Be apart of the TSA Way: You'll be rewarded, recognised and apart of a business that knows how to have fun! Play ping pong on your lunch break, attend team events, work amongst like-minded people where you're guaranteed to make great mates 

What you'll do:

• Answer inbound calls from small business owners where you will represent, promote and sell a wide range of Telstra products and services. 
• Provide expert advice on Telstra products and services that best suit their needs and lifestyle 
• Provide empathy and understanding to your customers through effective communication skills
• Take ownership, withhold confidence in your ability to de-escalate any customer grievances 
• Be available when our customers need us, flex to the hours that are required 

Upcoming Roles for Customer Service Professionals in 2024 About Hays With over 50 years' experience in powering the world of work with our recruiting expertise, Hays is the world's leading specialist recruitment firm. We are currently experiencing demand from a range of clients and are accepting expressions of interest for Customer Service professionals looking for new opportunities from January 2024. What you'll need to succeed Roles will vary across client organisations, but the general scope of duties requires a professional with: Previous experience in the Customer Service sector - in roles such as: Reception, Customer Service, Call Centre Operator,or similar in a corporate setting etc A positive and proactive mindset, and the ability provide a high level of customer service at all times. Excellent computer literacy and MS Office knowledge. Exceptional communication skills, both written and verbal. Exceptional organisational skills and the ability to multitask and prioritise. What you'll get in return A variety of roles and start dates are available in early 2024. Varying role types, including full-time, part-time, permanent opportunities, and temp/contract roles from 3-12 months in duration. Competitive salary packages and hourly rates. Attractive offices in convenient locations across Newcastle, Central Coast and the Hunter Valley. What you need to do now Registering with Hays ensures you'll be the first to know of any new opportunities relevant to your profile and expertise - so stay in the know. Click 'apply now' to express interest or for more information. For a confidential discussion or to find out about other opportunities in Office Support, contact our team on 02 4925 3990 or email directly to [email protected] #2834723

Parts & Service Sales Representative Posted Date:  17 Dec 2023 Location:  Dubbo, NSW, AU, 2830 At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More. About the role WesTrac is seeking an experienced and highly driven Product Support Sales Representative to join our Dubbo team! To ensure WesTrac is the first choice for equipment solutions, this position will see the successful candidate identifying aftermarket Caterpillar parts and WesTrac service sales opportunities within a defined customer portfolio. By managing existing accounts and developing new accounts, you will engage with a variety of internal and external stakeholders, from owner/operators to fleet managers, on a range of transactions and projects to enhance the customer experience. You will be responsible for sales forecasting, CRM maintenance and other sales support functions. Reporting to the Aftermarket Sales Manager and based from our Dubbo branch, your customer portfolio will span Central NSW, including Parkes, Forbes, Condobolin, Cobar, Merriwa and Coonabarabran. It is anticipated that half of your time will be on the road visiting customers, with approximately 1 night away from home each week. As such you will be provided with a company car. This is a permanent full time position working 40 hours per week, Monday to Friday. Key Responsibilities Effective day-to-day product support Development of specific customer opportunities within the Commercial Engines, Local Government, Civil, Building and Construction industries Sales of Caterpillar parts and WesTrac services Development of specific customer opportunities and the regional growth plan Account Management of current customer portfolio and developing new accounts Actively promoting parts and service offerings in line with focused Caterpillar/ WesTrac programs  Skills & Experience Demonstrated ability to drive sales growth and/or previous experience with account management Excellent customer service skills with the ability to develop strong relationships Well-developed analytical, problem solving and decision-making abilities Current driver's licence and the ability and willingness to travel Excellent written and verbal communication skills Ability to work well autonomously and within a team Computer literacy skills – MS Office and Sales Caterpillar product knowledge and experience (Desirable) Construction industry sales experience (Desirable) Trade qualification with industry experience (desireable) Benefits Fitness Passport for the whole family Competitive remuneration uncapped commission Benefit vehicle provided Annual Remuneration and…

Click here to view more detail / apply for Parts & Service Sales Representative

Hydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality and attention to detailDynamic performer and achieverPlanning and organisational skillsEffective communication skillsWhat we offer:Excellent hourly rate, benefits and overtime pay – Permanent position.Company Tool of Trade vehicle.Company laptop, and mobile phone.Exciting, challenging and rewarding position with a market leading company.Excellent working conditions.Good team environment with a strong company culture and values.Agency Applications will not be accepted for this position.Please Note, you must be Australian Permanent Resident or Australian Citizen to apply for this position. At Bosch Rexroth, we are passionate about what we do. We drive hard as a team to make a positive difference for our customers. Innovative ideas, passion and energy are factors that help us in achieving our goals.If you are keen to be part of our multinational organisation where your skills and talents will be recognised we have an exciting opportunity available.Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, fault-finding and breakdown requests to join our Bosch Rexroth group in Cardiff Branch, NSW.Position Tasks:Serves existing accounts by analysing work orders; planning daily travel schedule; investigating complaints; conducting tests and resolving problems.Prepares and plans all service worksProvides service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance testsMaintains and develops customer relationships by examining complaints, identifying solutions, suggesting improved methods and techniques, recommending system improvements and maintaining customer confidentialityDocuments service and installation actions by completing forms, reports, logs and records. Informs Service Manager when the job is ready to be invoicedExplores sales possibilities with customers utilizing their scope of specialty and by utilizing cross departmental specialistsInvestigates complaints regarding installed equipment. Working with engineering, sales and/or other units to resolve these complaints until the customers is satisfiedPrepare service quotations and follows up the quotation with the customer. Ensures a job is opened in SAP once a Purchase Order Number is receivedNotify the Service Manager of any equipment that has been brought back to the workshop for strip and assessment, overhaul etcAccurate completion of service documentation including having Service Reports signed by the customer or the customers authorized representativeEnsures all site documentation including inductions, licenses and training is up to dateMonthly checking of vehicle equipment lists and reordering of equipment as requiredBe well presented at all times while representing Bosch Rexroth while undertaking external service workFosters efficient and effective management in his scope, enhances quality management and observes the health, safety and environment regulationsPerform other duties as directed from time to time to meet Bosch Rexroth’s business and operational requirements

Click here to view more detail / apply for Field Service Technician - Mechanical Fitter

Join a dynamic team as a full-time Data Entry/Customer Service Administrator in St Marys, NSW. Our client, a leading steel reinforcement supplier with 30 years of experience, seeks a detail-oriented individual. Qualifications include an NSW Driver's License and 3 years of relevant experience. Ideal candidates possess intermediate Microsoft Office skills, excel in data entry accuracy, and thrive in a friendly, vibrant work environment. Responsibilities include coordinating production schedules, managing customer quotes, handling stock orders, and ensuring smooth office operations. If you're ready for a fulfilling role in a positive workplace, apply now! Client Details Our client, a distinguished steel reinforcement supplier with over 30 years of unparalleled experience, is in search of a vibrant and detail-oriented Data Entry / Customer Service Administrator to join their dynamic team. This client stands out in the industry, not only for its commitment to quality but also for fostering a vibrant and lively environment across residential, commercial, mining, and industrial sectors. Description - Coordinate production schedules and tags- Manage customer quotes and purchase orders (POs)- Handle stock orders and transfers- Ensure smooth office operations- Perform accurate data entry with zero errors- Professionally handle incoming phone calls and distribute them to relevant departments- Greet customers and suppliers when required- Assist the Sales team as needed- Process card payments if required- Order stock and non-stock items as necessary- Process stock transfers- Manage customer service emails- Perform general office duties as directed- Report discrepancies and problems to management- Inform supervisor/manager of any processes that could impact quality and/or safety- Ensure processes deliver intended outcomes- Promote a customer-focused environment- Maintain the integrity of the Quality Management System (QMS)- Promote Workplace Health and Safety (WHS) awareness and culture Performance Goals: Timely completion of all tasks Zero data entry errors Professional handling of calls Maintain a clean and welcoming office Profile We're looking for a fun, friendly person who thrives in a bustling, lively atmosphere. The ideal candidate is not only skilled in data entry and customer service but also brings a positive energy to the team. If you enjoy a vibrant workplace and are ready to contribute to our dynamic team, we want to hear from you! Qualifications: NSW Driver's License Preferred: 3 years of relevant experience Skills: Intermediate Microsoft Office skills Accurate data entry Organised and deadline-driven Friendly, confident, and polite Collaborative team player with excellent communication skills Enjoys a fun, friendly, and vibrant work environment Job Offer Position: Full-time Data Entry / Customer Service AdministratorLocation: St Marys, NSWWorking Hours: 6:30 am to 4:30 pm

Click here to view more detail / apply for Data Entry / Customer Service Administrator

The Role:
The Trainer position is integral to building the customer service onboarding and ongoing development, through end-to-end facilitation of operational training requirements for customer service, regulatory requirements, and company-wide changes.
The role supports leaders in identifying training gaps, designing solutions to uplift performance across consultant and front-line leaders.
Responsibilities:

Facilitate training programs that meet with current and future requirements for organisational business units,
Consult with key stakeholders, including business leaders to identify and prioritize capability needs.
Understand the impact of training delivery by maintaining relationships with Subject Matter Experts (SMEs).
Design, develop, deliver and evaluate non-technical L&D solutions to support business objectives, values, vision and specific team requirements - in line with cultural integration.
Research, recommend and coordinate the implementation of, modern, best practice training capability development methods, techniques and strategies.
Support Managers on coaching strategies to embed new training
Conduct evaluations of training effectiveness
Actively participate in continuous improvement initiatives by offering ideas and creative solutions to improve policies, processes and learning tools. Participate in and/or deliver train-the-trainer sessions for new content and ensure materials are fit for purpose.
Develop relationships with other training professionals, both internal and external, to share knowledge on best practice material design, delivery and evaluation.
Engage learners, understand their challenges and provide necessary support.


Experience:

Certificate IV Workplace training (TAE) is preferred.
High level facilitation experience (on the job and/or classroom).
Understanding of training/learning processes, theories and methodologies including adult learning principles and styles.
Demonstrated ability in the application of learning design principles.
Highly developed interpersonal, written and organisational skills.
Demonstrated ability to deliver multiple training programs for different audiences.
Skills in Microsoft Office applications including Word, Excel &PowerPoint.
Demonstrated capacity for self-management, participative decision-making, team participation and the ability to accept, promote and manage


At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

First Class Machinist - Field Service Posted Date:  9 Dec 2023 Location:  Tomago, NSW, AU Read More...

Click here to view more detail / apply for First Class Machinist - Field Service