Position: Customer Service Manager
Type: Full-time
Employer: Ridly Pty Ltd
Location: Chippendale, NSW
Salary: $90,000 (Full-time)
Overview of the Company:
Ridly Pty Ltd is a leading eco-friendly rubbish removal company based in Sydney, founded in 2019. Ridly specialises in sustainable waste management, offering customers comprehensive, customer-centric rubbish removal services for items too large for standard disposal. Ridly is committed to exceptional service, reducing landfill waste through recycling, and contributing to environmental efforts by planting trees and supporting food donation programs. Operating with a fleet of six trucks, Ridly serves up to 60 customers daily and has expanded operations to Melbourne as part of its growth strategy.
Main Duties and Tasks:
Develop Customer Service Strategies: Design and implement strategies that enhance customer satisfaction, ensuring a high level of customer loyalty and retention.
Customer Service Policies and Procedures: Oversee the development of customer service policies, programs, and processes that align with Ridly's goals and objectives.
Team Leadership and Management: Lead a team of customer service representatives, offering guidance, feedback, and performance evaluations to improve team effectiveness.
Customer Service Metrics Analysis: Monitor and analyze key customer service metrics to identify areas for improvement, addressing any concerns with corrective measures.
CRM Management: Implement and manage customer relationship management (CRM) systems to ensure efficient tracking and management of customer interactions and relationships.
Stay Updated on Industry Trends: Keep up-to-date with the latest customer service trends and best practices to ensure Ridly maintains its competitive edge in the industry.
Requirements:
Australian Citizens and Permanent Residents are encouraged to apply.
Bachelor’s degree in Business Administration or a related field.
2+ years of experience in customer service, preferably in a leadership or managerial role.
Proven experience in developing and implementing customer service strategies, policies, and procedures.
Strong leadership and team management skills, with the ability to guide, mentor, and evaluate performance.
Experience with customer relationship management (CRM) systems and customer service metrics analysis.
Excellent communication and interpersonal skills to effectively manage customer interactions and team dynamics.
Strong problem-solving and decision-making abilities to address customer service issues and implement improvements.
Up-to-date knowledge of industry trends and best practices in customer service to ensure a competitive advantage.
How to apply:
Please apply with your resume via the online portal.
only shortlisted candidates will be contacted.

Employment Type Permanent
Closing Date 30 Dec :59pm
Job Title Telstra Retail: Customer Service & Sales Consultant
Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra?s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not ?just a job?, it?s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.  The benefits are pretty awesome, too.
Every day is different.
A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.
Every day is an opportunity to showcase your X-factor. To ensure you?re at the ... Click here to view more detail / apply for Telstra Retail: Customer Service & Sales Consultant

About the Role: We are seeking a dynamic Project Manager Service Reviews to join our Corporate Services team at the City of Greater Geelong. In this pivotal role, you will facilitate, support, and drive continuous improvement for service reviews across the organisation. Your focus will be on ensuring that service reviews align with the City's Service Review Framework and Project Management Framework, enabling robust decision-making by the Executive Leadership Team and Council. As the subject matter expert for the service review program, you will support and advise project teams, ensuring effective delivery and stakeholder engagement.
Work type: 2 years fixed term - full-time Classification: Band 7 $100,064 - $110,990 pa plus super
Key Responsibilities:

Support the Manager Corporate PMO in delivering the Citys service review program according to the Service Review Framework.
Facilitate the development of scope, objectives, milestones, and deliverables for each service

... Click here to view more detail / apply for Project Manager Service Reviews 7 Nov 2024

02nd October,
Who is Evie Networks?   At Evie Networks our business is to accelerate the switch to sustainable electric transport to clean the air, reduce emissions and make our cities more liveable. Our electric vehicle charging solutions give people the freedom to go electric and go anywhere.    At Evie youll get involved in almost every aspect of what we do. You will be stretched, and youll learn and grow from the experience.   The Role   The core purpose of is role is to support Evie Networks growing driver base assisting with escalated customer matters, identifying, and addressing systematic issues to reduce customer effort.   Reporting to the Manager - Operations & Maintenance, your duties will include:

Respond to customer queries in a timely and accurate way, via Zendesk, phone, email or chat.
Identify customer needs and help customers use specific features.


... Click here to view more detail / apply for Customer Service Specialist/Support Desk

The Role
Fisher & Paykel is an iconic Australasian brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.
We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.
We are currently recruiting  Senior HVAC/Air Conditioning & Appliances Technicians  for  Sydney.
What?s in it for you?

Work from home model ? no need to travel to and from the workshop daily
Competitive salary Super
Tools of the trade ? Van, Uniform, Phone etc
Full
... Click here to view more detail / apply for Senior Service Tech HVAC/Air Con & Appliances

Seeking an entry level graduate who has experience in providing excellent customer service to join a reputable International betting company that growing within the Australian Market. 
This role is a foot in the door opportunity for an highly driven individual to start off within a Customer Service Position with a view to branch out into different departments after 15 months as the company grows - these areas can including marketing, operations etc. 
Key Responsibilities


Assisting customers enquiries through phone call, live chat and email
Taking initiative to see improvements in current processes
Work collaboratively with the wider team
Ability to work on a rotating roster (Sunday-Thursday & Public Holidays: 12PM - 10PM, penalty rates of 1.5x will be paid)
The Successful Candidate will: 


Prior experience with customer service (preferably within a call centre/live chat environment)
Excellent time management and prioritisation
... Click here to view more detail / apply for Customer Service Representative | Gambling & Betting Sector

Sydney
Customer Service/Customer Service/People Performance & Technology
Full Time/Permanent
$81, - 92,314 per annum plus superannuation
Caring for our city, creating a future for all
Our people are passionate about their communities and connected to their teams. They?re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city:? Sustainable Sydney ? Continuing the Vision . 
Be part of a purpose-led organisation with care at its core. You?ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions. 
About the role
We are seeking an experienced Customer Service Officer to join our Contact Centre team responding primarily to inbound calls, chat and emails from our community.
Customer Service Officers are
... Click here to view more detail / apply for Customer Service Officer

Posted: 03/10/


08/11/

Job Type: Permanent - Full Time

Location: Roma

Job Category: Management,The Brown and Hurley Group,Workshop / Service

Job Description

About Us The Brown and Hurley Group is one of Australia's leading truck and agricultural dealerships with 21 locations throughout QLD and Northern NSW. We are a family owned business with 77 years in the industry specialising in the sale and service of heavy commercial trucks and trailers and agricultural and construction machinery. The Brown and Hurley Group is the winner of many industry awards and a leading supplier to Australia's Road Transport and Agricultural Industry.
About the Role Our Agriculture Division is growing - we are looking for a dynamic and driven individual to join us as the Service Manager at our branch in Roma.  In this

... Click here to view more detail / apply for Service Manager

WHY join Schindler?
At Schindler, we are  all about our culture ! We focus on  supporting our employees  to meet their full potential through careful selection and  constant development  to make them a leader in their area. You will have the opportunity to  grow and develop both personally and professionally  whilst working with a great bunch of people. We offer job stability to our employees as we focus on  promoting from within  and foresee a growth trajectory of our business in the coming years.
About the role:
An opportunity has arisen for a Customer Service Representative, with  a genuine enthusiasm for excellence in customer service  to join our organisation based in our National Call Centre in  Mascot . Reporting to a  supporting and experienced  Customer Service Manager, the primary function of this role is to receive service requests from customers and to dispatch these requests to
... Click here to view more detail / apply for Customer Service Representative ? HO Sydney

03rd October,
Why work for Brennan? At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business. Because of this approach, we have now become the largest Australian-owned systems integrator in Australia. Brennan offers an excellent remuneration package and benefits including:

An environment that embraces learning and development of all employees
A focus on health and well-being
Discounted IT hardware and software products
Certification Bonus of up to $5K p.a. for your learning and growth
A strong culture underpinned by values that are truly lived every day
Flexibility to work in the way that brings out

... Click here to view more detail / apply for Service Desk Analyst

01st October,

Our client is a supplier of engineering consumables based in Hawera, with customers all over New Zealand. Intrinsic in their mission is a strong dedication to being customer centric. They dont just value great customer service they live it. 


Due to growth within the team, they are looking for a Customer Service Manager who share their vision and want to lead a team that makes a real difference. If you thrive in a fast-paced, high-energy environment and love helping others succeed, this is where you belong.

As our Customer Service Manager, you will:



Ensure prompt and professional handling of customer inquiries through various channels.
Lead and motivate a team of customer service representatives to ensure exceptional service.
Develop strategies to enhance the customer journey, boost satisfaction, and improve retention.
Handle escalations with grace, turning challenges into


... Click here to view more detail / apply for Customer Service Manager ? Taranaki

About the company
Tutt Bryant Group Originated in , Tutt Bryant Group is a construction equipment supplier providing equipment sales and hire, parts and services, cranes, heavy lifting & specialised transport, and engineering solutions. Tutt Bryant has been known for quality, professionalism and innovation in the construction and heavy equipment industry. Today Tutt Bryant operate nationally with more diverse capabilities to the construction, mining, and trade sectors in Australia.
Tutt Bryant Equipment  is the organisations Equipment Sales & After-Sales Support (Parts & Service) division. As a national multi-franchise distributor of earthmoving and construction equipment, Tutt Bryant Equipment exclusively represents a number of global brands in Australia. In addition to capital equipment sales, Tutt Bryant Equipment supports its customers in the provision of spare parts, consumables, mechanical service, repairs and other support functions.
The Role & Your Requirements
This opportunity exists in our New
... Click here to view more detail / apply for Field Service Technician Crushing and Screening (Metso)

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000.00 (gross) based on experience and qualifications

The Company:
27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since .
The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
Why You Should Join Us:

Above award pay
Job security working for a market leading company. COVID Proof and essential service during COVID time
Great work/life balance, early start, early finish
On-job training and the opportunity to grow and develop
A well-maintained vehicle and safe working conditions

About ... Click here to view more detail / apply for Expression of Interest ? Service Delivery Person

The Company:
27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since .
The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
Why You Should Join Us:

Above award pay
Job security working for a market leading company. COVID Proof and essential service during COVID time
Great work/life balance, early start, early finish
On-job training and the opportunity to grow and develop
A well-maintained vehicle and safe working conditions

About ... Click here to view more detail / apply for Expression of Interest ? Service Delivery Person

The Company:
27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since .
The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
Why You Should Join Us:

Above award pay
Job security working for a market leading company. COVID Proof and essential service during COVID time
Great work/life balance, early start, early finish
On-job training and the opportunity to grow and develop
A well-maintained vehicle and safe working conditions

About ... Click here to view more detail / apply for Expression of Interest ? Service Delivery Person

Taylor Automotive are currently looking to recruit an experienced and qualified Automotive Service Technician to join their team in Coonabarabran NSW 2357.

The successful candidate will need to undertake and possess:

- Extensive experience in repairs ad maintenance in line with the manufacturers’ requirements for all make and models
- The ability to perform scheduled maintenance servicing
- The ability to solve problems, prioritizes work tasks, meet deadlines and remain calm under pressure
- The capacity to service and repair vehicles as per the repair order with the allocated time
- Good verbal and written communications skills
- Strong diagnostics capabilities

Skills & Abilities:

- Certificate III in Light Vehicle Mechanical Technology or equivalent
- Ideally have a minimum of three years’ experience as a qualified Motor Mechanic
- A strong knowledge of vehicle maintenance and repair
- The ability to work in a team environment

Salary range is $70,000 - $85,000pa commensurate with skills and experience

Full-time Position available

Applications open on 23rd of October 2024 and closes on 23rd of November 2024

If you are interested in this role APPLY now. Only shortlisted candidates will be contacted

Functional area:  Service







Onsite or Remote:  Onsite







Primary Skills: 







Country/Region:  AU







City:  Burnie







Location:  Burnie, TAS, AU,







Company name:  Epiroc Australia Pty Ltd







Date of posting:  Oct 2,







Join Epiroc: Dare to Think New At Epiroc, our vision is clear: **Dare to think new.** We challenge conventional approaches to




... Click here to view more detail / apply for Service Supervisor ? Burnie

We are seeking enthusiastic individuals to join our client team in a customer service role within a fast-paced tech environment. You will troubleshoot technical issues, provide product consultations, and deliver solutions across various devices and services. Additional responsibilities include managing inventory and driving cross-sales. Ideal candidates have 1-3 years of customer service or sales experience, strong communication skills, and a passion for technology.
Client Details

The client is a leading global technology company, known for its innovative products and services. They provide a wide range of offerings, from personal devices to enterprise-level solutions, aiming to empower individuals, businesses, and educational institutions. Their flagship locations, such as designed to offer personalized consultations, technical support for products and immersive experiences that showcase the best of their technology. This client is deeply committed to delivering exceptional customer service, fostering a culture of diversity and inclusion, and supporting their mission to help
... Click here to view more detail / apply for Customer Advisor/Representative

Department:  Corporate Sales - ANZ







Location:  North Strathfield, NSW, AU,







Job Function:  Sales - ANZ







Employment Type:  Full time







The Arnotts Group portfolio of brands continues the 158-year legacy of the Arnott family, providing quality, great-tasting food to create delicious moments for consumers across the world. About the Role: In this newly created role National Account Executive, you will be a key driver of success within our dynamic Woolworths customer team. A high-impact role, supporting efforts to improve our sales performance of both current and new lines, ensuring our




... Click here to view more detail / apply for National Account Executive ? Woolworths Customer

The Role
Fisher & Paykel is an iconic Australasian brand, a global company with a strong design heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.
We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.
The Opportunity:
We recognise the unique skills of specialist   Appliance Service Technicians   and we are now looking for a high calibre technician to join our Sydney team. If you are sustainably minded, we want you to use your knowledge to repair appliances and/or air-conditioners quickly to work closely with our ... Click here to view more detail / apply for Appliance Service Technician

The Opportunity
This position is situated within the National Customer Service team who manage a wide variety of clients right across Australia. It will be the sole responsibility of the newly appointed Customer Service Manager to lead, support, train, motivate, and manage this knowledgeable and experienced team who are an integral part of this Freight Forwarding success story.
Areas of responsibility are
Service Delivery
Participate in implementation / onboarding of new clients
Ensure your team proactively manage client POs in line with client SOP
Manage client escalations and resolution
Ensure operations and operational finance contribute to achievement of customer KPIs
Productivity and Profitability
Review client portfolio and ensure appropriate team resourcing and productivity
Identify & implement opportunities to improve productivity within the client portfolio
Identify & drive projects to improve operational performance while supporting clients supply chain structure
... Click here to view more detail / apply for Customer Service Manager ? Forwarding

Job Description

Newly Created role ? Make an impact
Great career prosects
Join a leading FMCG | Hybrid working

At Goodman Fielder our purpose is making everyday food better for everyone. Our aspiration is to be the leading integrated food solutions business in the region driven by our core values of Create Clarity, Better Together, Own It, and Collective Curiosity. We are a team that believes that anything is possible. A team that understands our business and focuses on the right things that make the biggest difference and one that considers our end-to-end value chain when making decisions to optimise our business. Collectively we are curious, we seek new ways to improve and evolve and together we drive change as an opportunity for us to innovate and transform our business and to achieve beyond what we think is possible.
About the Opportunity
... Click here to view more detail / apply for Food Service Channel Exec

?At CommBank we are proud to support flexibility, let?s discuss what this means for you?
The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers? needs.
In Financial Services, we support the Group?s strategy of building tomorrow?s bank today for our customers, through a focus on three key priorities of trust, resilience and capital generation. Financial Services partner with all areas of CommBank to specialist advice, support and services in finance, audit, treasury, property, procurement, climate strategy and investor relations.
See yourself in our team
Retail Banking Services Finance acts as Financial Advisor to the Retail Banking business. We ensure they succeed in delivering exceptional outcomes for both customers and shareholders.
This is achieved by providing best-in-class financial advice built upon a ... Click here to view more detail / apply for Executive Manager, Customer Engagement and Digital

Three Rivers Machinery is a family owned and operated Case IH, Case CE & New Holland Ag Machinery Dealership Group, located in Dubbo, Gilgandra, Narromine and Warren NSW.

We strive to partner with our customers to ensure that effective and efficient solutions are provided to assist with the success of their businesses.

We are looking for Qualified Service Technicians to join our service team. The position is mobile so the successful candidate will be based out of one of our branches and will sometimes have field work.

The primary responsibilities of this position are to provide excellent service, technical diagnostics and support to our Case IH, Case CE and New Holland customers. It is a varied role and will require an enthusiastic and intuitive person who has exceptional attention to detail skills.

About the Role

Mechanical assessment, diagnosis and repair of Case IH, Case CE and New Holland Machinery and Equipment
Providing exceptional support and service to our customers
Completing repairs and services to new and used equipment
Pre-delivering new equipment for delivery to customers
Undertaking service warranty repairs
Maintaining up to date and accurate daily records on repairs
About You

You have experience and knowledge of mechanical, electrical and hydraulic systems. You can troubleshoot and demonstrate diagnosing skills. You have a high degree of accuracy and attention to detail and enjoy continually building your knowledge base around the agricultural industry.

You enjoy working autonomously whilst being part of a bigger team and have the ability to work well under pressure and keep your cool in busy seasonal periods.

Qualifications and Experience

Trade Heavy Diesel Technician
Previous experience working on Case IH/Case CE/New Holland is highly advantageous
Forklift License
AC License
Drivers' License


$40 per hour . A higher hourly rate $$ is paid for those with more demonstrated experience.