01st October,
Our client is a supplier of engineering consumables based in Hawera, with customers all over New Zealand. Intrinsic in their mission is a strong dedication to being customer centric. They dont just value great customer service they live it.
Due to growth within the team, they are looking for a Customer Service Manager who share their vision and want to lead a team that makes a real difference. If you thrive in a fast-paced, high-energy environment and love helping others succeed, this is where you belong.
As our Customer Service Manager, you will:
Ensure prompt and professional handling of customer inquiries through various channels.
Lead and motivate a team of customer service representatives to ensure exceptional service.
Develop strategies to enhance the customer journey, boost satisfaction, and improve retention.
Handle escalations with grace, turning challenges into
... Click here to view more detail / apply for Customer Service Manager ? Taranaki