At Bunnings, you’ll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.About the role:   Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide the tools and advice on a wide range of products and services to help make their D.I.Y dream a reality. For more insights into the role, we encourage you to visit your local store to get a feel for what it might be like to become part of the Bunnings team.What’s involved:   Provide our customers with the best experience across the store    Be responsible for stock management, whilst ensuring a clean and tidy work environmentServe customers via our checkout registers Work as part of a supportive and inclusive team who make a difference to the community and have fun along the wayWho we’re looking for: We’re looking for team members who are passionate about…

Click here to view more detail / apply for Customer Service Team Member

At The Athlete’s Foot, our team members are highly passionate about inspiring, motivating and empowering our customers to better their best. We believe that people ultimately want to lead a healthy and fit way of life and we want to empower them to do so by providing correctly fitted footwear and personalised service. From their first pair of shoes to their last, our team are there to ensure that whatever activity they want to do, they’re wearing the right shoes. Our service extends beyond our four walls to support our local communities by engaging with health professionals, schools, and local sporting clubs. Joining The Athlete’s Foot is more than just a job, it is a family who cares, develops, grows, and rewards each and every one of us.   The role & responsibilities:We are looking for a Store Leader who is eager to accelerate in their career to oversee a passionate team at The Athletes Foot Nowra Store.This is a fantastic opportunity for an experienced leader who is keen to progress in their retail career.  The right candidate will work closely with their Store Manager on driving high performing and successful people, performance, and operations initiatives.The opportunity will also include involvement in local community activations, partnering with sporting events and managing relationships with health care professionals that we work with. This is not your normal retail role with a lot of work happening “outside the four walls” of the stores to drive brand growth.  Benefits & culture: 40% off Accent Group brands | Hype DC, Skechers, Platypus, Vans…

Click here to view more detail / apply for The Athlete-s Foot Assistant Store Manager - Nowra

Hi, we’re Ampol.  We are powered by our people!  We're reinventing the?freedom of convenience and as the face of our future, our retail leaders leverage their experience to coach and support our retail teams. ?Building their customer service and operational skills and teaching them what it takes to represent the Ampol brand.?  We are proud to be recognised as an employer of choice for women by WORK180 and are winners of an Employer Brand award through LinkedIn. Check out one of our key leader's career stories, supported by Ampol. 7 Leadership tips for women in male-dominated fields - WORK180  Duties and Responsibilities:  Creating the best one stop shop convenience experience for our customers  Driving profitability and minimising costs, expenses and waste  Managing competing priorities in a fast-paced, compliance-focused environment  Turning our convenience retail strategy into a reality  Must have good availability & have willingness to work weekends and overnights when required!  We will provide you with:  Offering access to world-class training.  Competitive salary package  Career progression and incentive schemes.   Be part of a diverse and inclusive workforce.   Recruitment process...  In terms of next steps, if you are successful in progressing within the recruitment process you will be contacted for a phone interview. Should you be successful from this, you will be invited to a first interview.  We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender).…

Click here to view more detail / apply for Assistant Store Manager - North Ryde

Our client, Earlville Trading Pty Ltd trading as Zambrero Cairns, is a restaurant situated at 512 Mulgrave Road, Earlville, Queensland 4870. Currently, the business is seeking an experienced Retail Manager to join the team on a full-time, casual basis.

Serving up a fusion of Mexican-inspired flavours with fresh ingredients, Zambrero Cairns offers a unique dining experience. With a commitment to delicious food and social responsibility, patrons can enjoy a diverse menu while supporting Zambrero's mission to tackle world hunger through their Plate 4 Plate initiative. This dual focus on exceptional food and making a positive impact sets Zambrero Cairns apart as a beacon of culinary excellence and community support in the region.

Responsibilities include:
• Assessing the assortment of products, managing inventory levels, and establishing service benchmarks
• Developing and executing procurement and promotional strategies, and determining pricing strategies
• Marketing and publicising the offerings of the establishment
• Engaging in sales transactions with customers and providing guidance on product utilisation
• Recording inventory levels and financial transactions
• Crafting budgets for the establishment
• Overseeing the recruitment, training, and management of personnel
• Guaranteeing adherence to occupational health and safety protocols

Qualification and Experience:
• Must have a minimum of one (1) year full-time experience in a similar role with a Diploma in hospitality, culinary, business or relevant fields
• Or a minimum of one and a half (1.5) years of relevant part-time experience with Diploma level qualification

Salary:
$70,000 per annum

Zone RV, a top Australian luxury off-road caravan manufacturer, is on the lookout for passionate individuals to join our rapidly growing company on the Sunshine Coast.
Committed to innovation and customer service, we design premium, lightweight vehicles. Join us in the caravan-building revolution using world-class materials and techniques. Be part of this pioneering approach in the sector and acquire skills with cutting-edge technologies.

If you're ready for a new challenge and want to be part of a groundbreaking journey, apply now!

Skills/Attributes Required:
• Excellent communication and interpersonal abilities.
• Analytical mindset with the ability to interpret complex data.
• Familiarity with international shipping regulations and customs procedures.
• Proficient in using logistics and inventory management software.
• Leadership qualities with a focus on team collaboration and motivation.
• Strategic thinking and the ability to identify and implement process improvements.
• Adaptability to handle diverse logistical challenges.
• Negotiation skills for effective supplier management.

Education/Experience Required:
• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Demonstrated expertise in logistics, with a track record of successful project implementations.

Key Duties and Responsibilities:
End-to-End Logistics Coordination:
• Optimise shipment processes from origin to destination, ensuring timely and cost-effective transportation.
• Oversee freight bookings and explore innovative solutions to enhance the efficiency of the logistics network.
Communication and Collaboration:
• Provide timely updates on schedules and campaign planners.
• Collaborate with cross-functional teams to ensure adequate information distribution and accurate data dissemination.
Reporting and Analysis:
• Generate and analyse weekly reports, focusing on upcoming product volumes and shaping production planning strategies.
• Monitor and assess individual/team KPIs to optimise human resource utilisation.
Project Management:
• Conduct projects for innovative, digital-oriented inventory management procedures.
• Plan and execute projects for continuous improvement in Distribution Centre operations.
Procurement and Vendor Management:
• Manage the procurement of consumables, cultivating relationships with stakeholders and addressing organisational shortcomings with suppliers.
Team Support and Development:
• Directly assist team leaders, offering strategies to increase warehousing operations efficiency.
• Contribute to achieving customer satisfaction through effective logistics operations.
Problem Resolution:
• Address diverse business requests, ranging from quick queries to long-term projects.
• Deliver insights and propose new methods to enhance logistics processes.

Benefits:
Permanent Full-Time Position in a growing business
Excellent pay rate ($85k-$95k depending on qualifications)
Opportunities for professional development and career advancement.
A supportive and dynamic work environment.

JOB DESCRIPTION

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au  

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond

About the role

 
Reporting to the Head of HSE Operations, you will be responsible for driving the proactive implementation and continual improvement of Health, Safety and Environment (HSE) culture, strategy, plan, and performance across a region.

Striving to advance TGE’s business strategy through enabling a unified culture of safety, people, customer focus and operational excellence the role is responsible for providing practical HSE advice and support to our people and delivering initiatives that continually improve our HSE culture and performance in line with our ‘Genuine Care Culture’ strategic priority.

What you’ll do 

• Engage in the HSE cultural change program, including provision of support and initiatives to line management to achieve the goal of a genuine care workplace.
• Develop and review Site HSE Plans, in partnership with key business stakeholders, ensuring alignment with the TGE HSE Plan and assist the business in achieving all objectives and targets.
• Coordinate and deliver HSE training programs that enhance the understanding and effectiveness of the HSEQ Management System, risk management, safety leadership, hazard reduction, TRAC and HSE continuous improvement.
• Conduct regular site HSE inspections with business stakeholders to drive improvements on site conditions.
• Provide HSE and risk management advice to business leaders particularly in relation to complex operational matters that require input from a HSE subject matter expert.
• Assist with the planning and coordination of emergency preparedness and business continuity activities, including training and emergency response exercises.

What you’ll bring
At TGE, we have high standards in delivering an excellent service, we are safety obsessed for our people and our customers. This dynamic role requires an energetic, innovative and experienced HSE professional with experience in transport and logistics safety.   

• Diploma in Occupational Health and Safety and / or other relevant discipline / Tertiary HSE qualifications (highly desirable)
• 4-6 years practical experience in a HSE role with a focus on transport and logistics (preferable).
• Detailed knowledge of HSE legislation, industry standards and management system standards (ISO 45001/45003 & ISO14001).
• Ability to exercise sound judgement in the interpretation and analysis of HSE legislation and audit criteria.
• Experience in conducting incident investigations using ICAM or similar methodologies.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

 Other things to note 

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.  

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

Progress your career in a global company with leading professionals Offering a flexible work environment – tell us how BDO can support you Grow your skills with BDO's extensive training and resources Gain support to grow within you preferred career path BDO is a trusted adviser to clients seeking Audit, Tax and Advisory services. As one of the world’s leading Audit and Accounting organisations, we have clients of all types and sizes from large corporate organisations to private businesses, entrepreneurs and individuals across an array of industry sectors. This is an exciting opportunity for an ambitious professional looking to progress their career with support from BDO. We’re looking for a Senior Manager to join our Audit and Assurance Quality team. Your Career in Audit and Assurance Quality Our Audit and Assurance Quality division of the Audit service line operates across the following areas that enable consistent execution and achievement of quality outcomes on audit and assurance engagements as part of the firm's quality management function: Audit and assurance methodologies Innovation and technology Learning and development Monitoring and remediation. The role The role offers an opportunity to lead and influence key quality initiatives and activities across the team. You will be joining a dynamic, high-performing team that embraces a culture of continuous improvement with an aim of achieving quality outcomes on a consistent basis. We offer a highly competitive salary based on level of experience. The Team BDO’s Audit and Assurance Quality (A&AQ) team supports BDO’s service lines to consistently deliver quality audit and assurance engagements to its clients. A&AQ supports teams in the application of audit and assurance standards and BDO’s methodology, performs monitoring activities to ensure continued compliance with regulatory requirements and internal policies, and evaluates and implements risk-mitigation strategies. A&AQ works closely with other teams to achieve quality outcomes. This includes collaboration with the Innovation Team in designing and implementing innovative and standard-compliant audit tools and solutions, and the Information Systems Auditors, to further support the audit service line. The team works closely with partners and the senior leadership team, supporting and informing strategic priorities. The team also supports staff from across the business by working with them to address complex technical audit and assurance queries, by developing and implementing practical guidance and support materials, and by facilitating continuous learning sessions for teams. Skills and experience 6+ years’ experience in a large professional services firm CA/CPA qualified or equivalent A ‘team player’ who brings a proactive approach to work Exacting attention to detail and a consistent high level of accuracy Strong communication skills and being able to problem solve through discussion with partners and senior staff In-depth knowledge of technical standards including ASAs, AASBs and APESB Code of Ethics Demonstrated knowledge and application of accounting standards (AASB, IFRS) Demonstrated experience in successfully managing, motivating & developing teams Experience in the design and implementation of audit quality initiatives is preferable. However you identify and whatever background you bring with you, please click ‘Apply’ if this is a role that would make you excited to come to work every day. What we offer: IDEAS | PEOPLE | TRUST What we value: ONE | BOLD | HUMAN | STRIVE | TRUST For further information, and to apply, please visit our website via the “Apply” button below.

Adelaide CBD, SA;, Brisbane CBD, QLD;, Melbourne CBD, VIC;, Perth, WA;, Sunshine Coast, QLD;, Sydney CBD, NSW Current opportunity Are you an experienced transfer pricing professional looking for a new challenge and, more particularly, opportunities to work on interesting advisory projects rather than compliance?  If so, joining our Melbourne TP team may be the right move for you. BDO’s Transfer Pricing team is experiencing significant growth and as a result, we require a talented individual to join our Melbourne team. We are looking for an individual who likes to be challenged on the more interesting technical aspects of transfer pricing, with strong technical foundations, thinks laterally, and strong focus on delivering practical, commercial and technically robust solutions to our broad range of clients. This is an exciting opportunity to be part of a close knit, high performing and fast growing @multi-cultural and multi-lingual team. The role will require you to work directly with multiple team members and clients locally, nationally and globally. Key Responsibilities: Design and implementation of Transfer Pricing policies and operating models for Australian MNEs and startupsProvision of commercial advice in respect of new or existing transactions, working with medium/large established companiesOutbound planning and global value chain/business transformationsLeading projects; working closely with clients and other service lines locally and internationallySupporting clients with ATO risk reviews and transfer pricing disputesPreparation of Transfer Pricing documentation in relation to various intercompany transactions, including financial transactionsPreparation of benchmarking analysis and financial modelsReview of legal agreements from a Transfer Pricing perspectiveWorking with BDO’s large international network to service global clientsManaging all Firm related administrative tasks including billings and risk managementPreparation of newsletters and articles on Transfer Pricing matters What you’ll need to succeed Desire to be challenged and work on diverse client projects and industriesTransfer pricing experience in a large chartered environment (Big 4 or Mid-Tier firm preferred)A deep understanding of the global OECD Transfer Pricing framework, Australian legislation and administrative guidance and ongoing BEPS developmentsRelevant tertiary and CA / CPA qualificationsOutstanding statistical, analytical and refined research skillsA lateral thinker with an enquiring mindExperience in developing and implementing planning structures, controversy/dispute resolution, developing policies and effectively managing compliance requirementsAbility to independently develop and maintain strong relationships with clientsStrong team player with the ability to work individually when requiredAbility to prioritise multiple client commitments and deliver exceptional client serviceStrong business writing and numerical skills What we will offer you BDO offers professional development, collaborative culture, global career growth opportunities and an industry-competitive salary package. We embrace flexible and remote working arrangements to work together to service our clients. We are committed to building your technical, advisory, leadership, and management skills, and balance work with promoting health, wellbeing, workplace giving and social activities. At BDO, we want you to enjoy what you do and the community of colleagues and clients you work with. As a firm, we embrace an inclusive culture and value the difference and unique perspective of every individual. We are proud to be named an Inclusive Employer by Diversity Council Australia (DCA). To submit your application please click Apply. Learn more what we offer at BDO.  *We will be happy to discuss relocation costs if you are moving to Melbourne from interstate. About BDO BDO is a trusted adviser to clients looking for audit, tax and advisory services. As one of the world’s leading audit and accounting organisations, we have clients of all types and sizes across an array of industry sectors.  Our values are at the core of who we are and how we work with each other and with our clients. These values are the foundation of what we deliver, IDEAS | PEOPLE | TRUST. This is about delivering ideas and advice that create value; quality-driven people who are motivated by providing exceptional client service; and being trusted to get the job done. Learn more about BDO.  For further information, and to apply, please visit our website via the “Apply” button below.

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required
• Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team. 

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

 

As our next Night Manager, you will:

• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Greet all guests that come into contact with the Front Office department in a friendly manner, ensuring that the guest name is used at all times
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float  
• Prepare and distribute daily reports 
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program   
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service. Read all communication material at the commencement of each shift
• Ensure special requests are actioned appropriately and in a timely manner
• Maintain the cleanliness and the presentation of the front desk at all times
• Ensure effective communication between other departments and Management

As our next Assistant Manager, you will:

• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Ensure that all company and department policies and procedures are understood by all Team Members and that they demonstrate their understanding through the performance of their duties
• Ensure effective communication of new or updated information regarding policies, rates or general Property information 
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift. Attend or prepare meetings as and when required by Senior Management 
• Carry out all front office reception duties as required 
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budgetary guidelines
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members, when required  
• Organise skills training for Front Office Team Members in conjunction with the Human Resources 
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure all operating equipment is in good working order, reporting any faults, repairs or cleaning needs to appropriate department
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift in order to ensure continuity of service

As our next Operations Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner  •    Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners 
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.  
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings. 
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Encourage and foster an environment of open communication and efficiency between Departments and wider Shared Services teams to ensure overall financial success of the Property. 
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

 

As our next Front Office Manager, you will:

• Handles all guest or owner complaints immediately in a friendly manner 
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective – be adventurous in seeking opportunities to build and retain owner and guest business within the Property
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed to provide a consistent, high level of service for all guest contact
• Works operationally in the Front Office as dictated by trading patterns and when required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Encourage and foster an environment of open communication and efficiency between the guest services department and other departments
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests 
• Participate in scheduled training and development programs provided by the Property to improve self and department standard

As our next Housekeeping Manager, you will:

• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes 
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required
• Communicate with all departments to ensure that the Housekeeping department‘s activities are understood and executed
• Assists in the yearly preparation of the budget as required
• Prepares accurate weekly, monthly and yearly reports as required
• Recommends and implement strategies to improve guest comfort
• Participate in scheduled training and development programs provided by the Accor Acedemie / Property to improve self and department standards, and attend departmental meetings as required

Assist guests with all enquiries handle complaints and provide accurate information to guests about Property facilities and services

Are you a strong leader with previous maintenance or engineering experience within a strata/ MLR operation? Join us as our next Accommodation & Hospitality Manager - Maintenance Manager.

We are hiring for multiple positions across a range of regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Maintenance Manager, you will:

• Oversee and complete all general maintenance in a timely and efficient manner
• Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment
• Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.
• Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards. 
• Provide leadership and direction to maintenance Team Members to ensure maintenance requests are actioned efficiently
• Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings
• Ensure all chargeable and non-chargeable works are reported in Apollo or similar works tracker used at Property
• Responsible for monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines 
• Record the costs of repairs done by maintenance personnel and contractors accurately
• Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects
• Prioritises tasks according to urgency and importance
• Oversee waste management at the Property, ensuring waste is removed at acceptable intervals 
• Ensure that maintenance stores are kept at the required par stock level. Order stock as required and in a timely manner, liaising with suppliers to negotiate rates
• Keep well informed regarding new trends, products and ideas that may benefit the operation. Assist in the formulation and development and implementation of new standards and services as needed
• Participate in scheduled training and development provided by Accor to improve self and department standards
• Attend Departmental and Body Corporate meetings as required
• Compile reports as required
• General public area cleaning duties, gardening duties and pool maintenance tasks as required
• Provide passionate and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Comply with all guest privacy and security procedures
• Be trusted to follow correct procedures for all lost property items
• Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests
• Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same
• Undertake special projects, as directed

Are you a strong leader with previous maintenance or engineering experience within a strata/MLR operation? Join us as our next Accommodation & Hospitality Manager - Maintenance Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Maintenance Manager, you will:

• Oversee and complete all general maintenance in a timely and efficient manner
• Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment
• Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.
• Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards. 
• Provide leadership and direction to maintenance Team Members to ensure maintenance requests are actioned efficiently
• Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings
• Ensure all chargeable and non-chargeable works are reported in Apollo or similar works tracker used at Property
• Responsible for monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines 
• Record the costs of repairs done by maintenance personnel and contractors accurately
• Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects
• Prioritises tasks according to urgency and importance
• Oversee waste management at the Property, ensuring waste is removed at acceptable intervals 
• Ensure that maintenance stores are kept at the required par stock level. Order stock as required and in a timely manner, liaising with suppliers to negotiate rates
• Keep well informed regarding new trends, products and ideas that may benefit the operation. Assist in the formulation and development and implementation of new standards and services as needed
• Participate in scheduled training and development provided by Accor to improve self and department standards
• Attend Departmental and Body Corporate meetings as required
• Compile reports as required
• General public area cleaning duties, gardening duties and pool maintenance tasks as required
• Provide passionate and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Comply with all guest privacy and security procedures
• Be trusted to follow correct procedures for all lost property items
• Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests
• Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same
• Undertake special projects, as directed

We are seeking passionate and driven individuals to take on the role of Restaurant or Café Manager. 

 

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

 

As our next Restaurant or Café Manager, you will:

• Ensure Team Members  greet guests and escorts them to tables
• Schedules dining reservations
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team Member time records
• Manages all Team Members  in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Conducts daily briefings
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members 
• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team Members alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Ensures all guests are greeted & escorted to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs

Applicants should also possess the following attributes:Be a quick learner, highly organised and able to multi-taskStrong attention to detail, time management and problem-solving skillsAbility to work independently and as part of a small teamPossess good communication skills, both written and verbalAuthentic customer service skills to engage in ongoing client relationshipsCourteous, professional & confident phone manner – ability to take effective messagesReliable, responsible and punctualWillingness to learn and develop knowledge around laboratory testingDesirable Experience:Knowledge of Xero accounting softwarePrevious experience in a customer service / administrative roleAn interest in science and/or agricultureOur admin team operates between 8:30am and 5pm Monday to Friday, with staggered starts between team members. On the job training will be provided across our services, systems and processes.All candidate CV's and cover letter's will be reviewed, however please note that we are not always able to respond to every expression of interest submitted. This opportunity is only open to candidates who are eligible to work in Australia/New Zealand, and already have work rights or an appropriate working visa.Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 62,000 staff across a network of more than 1000 independent companies in over 61 countries and operating more than 900 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.  In 2022, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.Eurofins Agro Testing is an accredited Agricultural testing laboratory that specialises in Soil, Plant and Water testing with laboratories located in Hindmarsh South Australia, Belmont Western Australia and Burleigh Heads Queensland. Our client base includes farmers, agronomists, rural retailers and research organisations with our samples originating from all across Australia.Full time permanent role 37.5 hours Monday – FridayImmediate…

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Customer Support Customer Service | Winter Closing date: 07/04/2024 Our Customer Support team are a fountain of knowledge with their fingers on the pulse when it comes to all things Thredbo. The Customer Support Team is dedicated to delivering exceptional customer service and are the gurus at selling lift, lesson and rental passes to our guests online and over the phone. This role is designed to provide our guests with outstanding customer service ensuring their Thredbo experience is unforgettable before they even get here. This role requires excellent communication skills and adaptability to the rapidly evolving nature of the Guest Services environment. You will demonstrate accurate resort knowledge and effectively upsell all aspects of the resort and the wider region. The key part of this role is to ensure the guest always remains your primary focus and all interactions are at an exceptional standard of customer service. Perks: Team member perks – 50% off bring a friend vouchers Free staff pass Discounted retail and seasonal rental packages Discounted snowsports and mountain biking lessons Access to our Thredbo Leisure Centre, tennis and golf course Discounted accommodation at Rydges, QT and more 20% - 50% off at our food and beverage venues $2 Tickets at Event Cinemas and Moonlight Cinemas If you’re up for an exciting opportunity to: Multi-task, working in a fast paced and rapidly evolving environment Effectively provide customer service with professional phone manner and great tone in emails Easily hold a discussion and ask questions to diagnose the customer’s issue … with your experience and skills in: Display excellent communication skills, both written and verbal Use Microsoft suite proficiently & show advanced computer skills Manage tasks and responsibilities autonomously Experience in tourism-based customer service or information desk Experience in a call centre environment Skills in the RTP operation System Previous resort experience Experience in the standard suite of Office software systems About our Team Thredbo isn’t just a job, it’s an experience. Whether you’re searching for a job or a career, Thredbo has it all. Ride and explore the mountain with an included staff pass, soak up Thredbo’s famous après atmosphere and be in the thick of some of Australia’s best on and off mountain events. Joining our team means you are a part of EVT, one of Australia and New Zealand’s leading experience companies. With access to a range of perks and discounts for you to enjoy at Thredbo and across EVT experiences. Your time at Thredbo could easily lead to a lifelong career with possible opportunities across our brand spanning Entertainment, Ventures and Travel. Join a team that is strongly committed to preserving, protecting, and prioritising our unique alpine environment. We take pride in our long list of environmental initiatives and embrace…

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Posted: 08/01/2024 Closing Date: 08/02/2024 Job Type: Permanent - Full Time Location: NSW Job Category: Logistics, Supply & Transport,Manufacturing & Industrial,Sales Applied Industrial Technologies is a global industrial distribution company.  We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products.  On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings.  We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services.  Job Description Our Dubbo Branch has an exciting opportunity for a highly motivated person to join the team.  To hit the ground running you'll bring with you a commitment to customer service and willingness to learn, we can teach you the rest.  With no two days being the same (there's always new products and tasks to learn), you will have the full support of the Branch team. Here's a bit about the role: General warehousing duties including: receipting incoming stock and storing in allocated areas ensuring all picking/packing operations are completed accurately proactively eliminate stock losses take responsibility for the overall cleanliness and appearance of the warehouse adhere to relevant OH&S directives With the above being your primary responsibility, you'll also have the opportunity to develop your skills and provide assistance to our internal sales/customer service team including: assisting with customer inquiries, both counter and phone assisting to provide accurate and prompt pricing of the Applied range establishing and maintaining strong customer rapport general branch housekeeping Desired Skills and Experience Here's a bit about you: You're naturally a team player who is driven by a desire to exceed expectations. You'll also possess the following: experience in small warehouse role (preferable but not essential) strong mechanical aptitude strong prioritisation and multitasking skills good communication skills, both written and verbal strong interpersonal skills with the ability to establish rapport and build strong internal and external relationships computer literacy valid drivers license preferred but not essential Here's  what we can offer you in return: the opportunity to really become part of a team genuine learning and career development opportunities Salary Continuance, Death & TPD Insurance For more information about us, or to view our extensive product offering visit our Websites Australia:   https://appliedau.com.au/ New Zealand:  https://www.appliednz.co.nz/

Click here to view more detail / apply for Stores Person / Customer Service - Industrial Products (Dubbo)

Service Centre Manager Full Time - Port Macquarie NSW We are seeking an experienced, motivated and driven individual for a full time Service Centre Manager role based at Port Macquarie. This is an exciting opportunity for a hands and experienced People Leader to join a dedicated team and a World Market Leader within the Auto Glass industry!The RoleThe Service Centre is a key leadership position within our AutoGlass team. Reporting to the Network Area Manager and working with a supportive and experienced senior leadership group, you will bring your genuine passion for delivering quality customer service and lead the team to success. Key responsibilities include: Manage and maintain stakeholder relationships including customers, insurers, and local suppliers Lead and support the team by setting and meeting key performance indicators within agreed budgets Support the development of all team members by identifying and providing learning and growth opportunities Management of schedules of work to be performed on a daily / weekly basis Commitment to learning, growing and developing your team What we are looking forWe are seeking the right individual who can take accountability, a true people leader, and someone who will drive outcomes. Key qualities we are looking for include: Driven business manager and people leader Passion and dedication for business growth Customer focused with a commitment to delivering a first-class experience   Work to budgets and towards key performance indicators Excellent verbal and written communication skills, capacity to develop relationships Strong people management, team leadership and influencing skills The PerksO’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:  Work with a supportive senior management team Ongoing reward and recognition programs Learning and development for you to reach your full potential Laptop, phone, and company vehicle or car allowance Realise your potential and build a career with O’Brien! Apply today!As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at…

Click here to view more detail / apply for Service Centre Manager

Join us as our new Cleaning & Laundry Program Manager , within our Customer Experience team, dedicated to providing our customers with the best life possible. Your impact will reach across Retirement Living, Residential Aged Care, and Home Care, to deliver programs that offer personal and innovative solutions that align with our customers' needs and happiness. RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors . Established in 1911, we are driven by our vision to create proud communities, living their best lives . We are dedicated to helping all individuals under our care thrive, every day. Who are you:

Certificate III in Cleaning Operations or similar
An understanding of aged care, accessibility standards and regulatory compliance.
Demonstrated experience leading and implementing laundry and cleaning services programs within a complex organisation.
3+ years in Aged, Healthcare, or Hotel organizations, showcasing relationship-building and influencing abilities.
Proven track record of effectively communicating and driving programs across multiple sites.
Demonstrated experience in establishing and maintaining high standards for quality care and support services.

Join RSL LifeCare because:

Competitive remuneration package and Not for Profit Salary Packaging.
Annual leave loading of 17.5%
Flexibility within a hybrid working environment.
Team-building activities, wellbeing days, and volunteering opportunities.
Personal and professional development support.
Collaborative and passionate team environment.

Our commitment to diversity: We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel and their families, and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity, or disability. Please click here to apply.

Employment Field Manager
About the role
KEEN is seeking a dynamic person to drive the next stage of growth in Tasmania. We are seeking an individual who brings the skills, motivation and demonstrated capability to change people’s lives through meaningful employment. The role will involve business development, employee management, recruitment, and managing all stakeholder relationships.

Company Profile

KEEN Partners is a Tasmanian company whose owners have over 180 years of experience, and its mission is to grow people, with industry, for industry.  Key drivers for KEEN Partners are it values, Safety, Integrity, Growth, Multiformity, & Accountability (SIGMA).

Selection Criteria

Required:

Demonstrated track record in people centric business growth.
Emotionally intelligent.
Recruitment Skills.
Conflict resolution / negotiation.
Excellent communication skills.
Great time management and prioritisation skills.
Able to juggle multiple tasks.
Performance management experience.
Microsoft Office skills.

Desirable:

Group Training (GTO) Experience.
Previous experience with managing up to 30 people.
Experience in large business networks.
Registered Training Organisation (RTO) experience.

Salary package includes a car and potential bonuses for achievement of key performance indicators (KPI’s).  Manager may be required to work outside of normal business hours from time to time.

Applicant will need to undergo a pre-employment medical.

Applying for this position will redirect you to our website, please click on the link "Now Recruiting" to register and upload your resume.

SIXT Australia is on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer to join the team at Sunshine Coast. 

As a Customer Experience Agent and Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:

• Opening and closing rental agreements 
• Selling additional over the counter rental products 
• Managing reservations 
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer 
• Inspecting and recording vehicle damage 
• Delivering vehicles between sites 
• Maintaining a clean and safe working area 

In this pivotal role, you'll collaborate closely with our Executive Assistant Manager, Director of Food and Beverage, and Food & Beverage Manager, focusing on the seamless execution of Conferencing and Events across various spaces, including the Convention centre, Resort, and other venues. Your responsibilities will span guest relations, team supervision, financial management, equipment coordination, and ensuring top-notch food and beverage service. With a hands-on approach, you'll actively contribute to revenue growth, cost control, and overall customer satisfaction. From overseeing function setups to efficient inventory management, this role is dynamic and central to our guest experience. If you're a dynamic leader with a passion for events, we'd love to welcome you to our team!

Why work with CLAAS:
• Since 1975, we've been a family-owned supplier and distributer of the best combines, foragers, and hay equipment
• A Proud representative of global agricultural leaders like CLAAS, AMAZONE, and JCB, our network spans 33 dealers across Australia and New Zealand
• Our well-equipped facilities are strategically situated in the heart of Australia’s busiest agricultural hubs
• We provide our team with access to valuable international knowledge, resources, career pathways, and a genuine commitment to their development
• We’re stable, we’re organised, and we’re focussed on the safety and wellbeing of our team members

About this exciting role:
This role presents a fantastic opportunity for a leader to embark on an exciting journey of accomplishment and professional advancement!
As our Branch Manager, with your exceptional management and leadership skills, you'll play a pivotal role in cultivating partnerships with our valued customers, suppliers, and employees.

Other responsibilities include:
• Providing leadership in the branch to ensure the highest professional standards of performance
• Cultivate lasting relationships with customers and suppliers by consistently delivering exceptional customer service
• Supporting activities that contribute to growth of our customer base and market-share
• Continuing to build an engaging culture that provides an empowered, collaborative, and motivated branch leadership team
• Partnering with our support teams to deliver continuous improvements initiatives
• Providing your commercial acumen to support effective forecasting/budgeting, and financial management
• Actively managing safety and risk resulting in an environment and culture that is centred on making sure team members are safe and well.

You will bring:
• Demonstrated experience in leading a retail site with sales, service, and support functions
• A background working with agricultural machinery or similar heavy machinery e.g., transport, construction, mining, or forestry
• A hands-on leadership approach, enhanced by a resilient and effective work style
• Strategic thinking and planning capability with an emphasis on developing existing, and securing new customers
• Proven capability in developing a leadership group and broader operational teams that are engaged, high performing, collaborative and accountable

Are you CLAAS?
Family is key to us! We’re a family-owned business, we employ people with families to care for, and provide resources to support families in the farming community enabling their success as they feed our world.

In It Together, Front Up, and Keep Growing form the backbone of what is a dynamic business, providing a challenging and stimulating environment.

We are looking for people who share our values if this sounds like you - apply today or call Cherie Crews for a confidential conversation: +61 3 9373 4336.

Position Summary:

The Mechanical Engineer with earn our customers’ trust plays a pivotal role in leveraging their engineering expertise to drive the company for long term and provide technical support within the domain of mechanical machineries and services. This professional is responsible for utilizing their comprehensive understanding of mechanical principles and design to communicate effectively with clients, understanding their needs, and offering tailored solutions. The role involves merging technical proficiency with invest in people acumen to develop and maintain client relationships, identify opportunities, and drive revenue growth. The individual will collaborate closely with cross-functional teams, including engineering, marketing, and customer service, to ensure the successful delivery of products and services that meet customer requirements. The role requires a blend of technical knowledge, persuasive communication, and a proactive approach to identifying and capitalizing on equipment selection opportunities in the mechanical engineering field.

Major Responsibilities:

• Takes ownership of generating business, meeting predefined targets, and spearheading business development initiatives for sustained growth.

• Leads and coordinates cross-regional teams and internal personnel to effectively infiltrate key accounts, aggressively expanding and nurturing relationships.

• Engages with the applications team and sophisticated clients on intricate applications to translate precise customer requirements into tailored product designs.

• Offers support for complex applications, collaborates with the marketing team on quotes and technical inquiries, and frequently accompanies business leaders to significant customer meetings.

• Collaborates closely with the Business Development Manager to support various business functions such as sales forecasting, cultivating a robust business pipeline, updating customer relations management (CRM), and other essential activities as needed.

• Develops and manages an active opportunity pipeline for all assigned accounts, collecting comprehensive information about accounts, identifying key decision-makers, comprehending strategic business challenges, and leading the team in analyzing and prioritizing opportunities critical to these accounts.

• Coordinates the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and exceed customer expectations.

• Ensures professional coordination and meticulous account planning while swiftly resolving any potential account ownership issues.

• Provides continual support to customers, ensuring they receive top-notch, high-quality customer service and may also assist in providing quotes.

• Monitors industry trends and evolving regulations to maintain competitiveness and compliance, providing technical and commercial support to both internal and external sales teams.

This role combines the finesse of technical knowledge with invest in people acumen, empowering the individual to cultivate and sustain profitable client relationships while ensuring the delivery of tailored solutions that meet customer needs.



Required Education / Experience / Skills:

1. Bachelor’s degree in Mechanical Engineering or suitable combination of education and experience.

2. 10 plus years’ experience in core field construction / equipment selection experience required.

3. Excellent customer service skills with a proven ability to explain technical products to non-technical audiences.

4. Ability to apply engineering, technology, or other related principles to product sales.

5. Excellent organizational skills and attention to detail.

6. Excellent verbal and written communication skills.

7. Team player that’s reliable and enjoys working in a high-performance team culture.

8. Basic knowledge in any of the technical 3D software like Autodesk Inventor / PRO-E/ Catia / Solid works. Ability to read and interpret drawings.

9. Experience of managing major national accounts at head office level.

10. Strong account management and relationship building skills.

11. Strong analytical and negotiation skills.

12. Demonstrated record of achievement in a post-sales position.

13. Strong closing skills.

14. Proven oral, written, telephone and presentation skills. Strong interpersonal skills.

15. Ability to learn and retain produce specific information and utilize to position the features and benefits to customers.

16. Communication, Customer Service Orientation, Flexibility, Optimism, Planning, Integrity, Inclusion, Engagement, Responsibility, transparency and performance with a sense of urgency.

Travel: Yes

Language: English



About Machinery Direct



With over 25 years of Machinery and Sales experience, we offer competitive pricing and quality construction equipment to our customers across Australia. We pride ourselves on quality, reliability and exceptional customer service. We’re here to help you navigate the world of machinery sales and construction equipment Australia wide and choose the right piece of machinery to suit your needs, so you can get the job done properly and on time.

For all of your quality construction equipment and machinery, you’ve come to the right place. We carry an extensive range of construction and earth moving equipment all under one roof and can request quotations on your behalf and arrange delivery right to your door to create a hassle-free online shopping experience.

Please email your resumes to: [email protected]

This full-time Client Advocate position will allow you to exhibit your first-class administration & customer service skills in a professional and community-driven environment. As a Client Advocate and first point of contact for clients when they visit the clinic, a day in the life will be greeting and building rapport with clients, assisting them with bookings and consultations, managing all documentation and medical forms/claims, and ensuring every client visit is an enjoyable and valuable experience. Client Details Adecco is thrilled to partner with the largest independent, Australian-owned, National healthcare provider specialising in hearing. Our client is renowned for working collaboratively with ENT Specialists, GPs, and other healthcare professionals to provide a full range of diagnostic assessments for adults and children. A company that values and supports its employees, our client provides career progression opportunities to enable their team to grow, evolve, and find longevity. Description A dynamic and innovative opportunity has been presented for a Client Advocate specialising in Administration & Customer Care to join our client in Townsville, QLD. As an integral member of our team, your responsibilities will include but are not limited to the following: The Client Advocate role provides overall support and coordination to clinics for all front desk requirements for audiologists, GP referrals and our valued patients. Managing clinics administration, medical documentation, and Medicare requirements Provide a high level of customer service at all times Greeting and liaising with patients upon arriving at the clinic. Book and confirm appointments with the online scheduling tool. Maintain a high standard of compliance. Manage the Client database to ensure accuracy. Maintain a professional relationship with patients and ENT Specialists and a high standard of phone etiquette to manage a high volume of outgoing and incoming client service calls. Profile To be considered for this role, you will be/have: Previous experience working with a medical/healthcare background is preferable. Proven experience within an administration role, demonstrating high compliance. An enthusiastic and approachable individual, priding themselves on efficient reception support and coordination. A highly organised and motivated individual with the ability to multitask. A highly driven individual determined to exceed KPIs/ targets. Demonstrate and promote high standards of patient care. A minimum of 2 doses of the Covid-19 vaccination is required. In return, our client offers Attractive salary with great company benefits. Comprehensive training, as well as career and learning development opportunities A collaborative, supportive and down-to-earth team and clinic environment. Discounted Private Health Insurance and other benefits and products. And much more Job Offer This is a Full-Time position based in Townsville, QLD, offering a competitive salary, great company benefits, and the opportunity to build and develop a meaningful long-term career. How to apply Please click APPLY NOW! Or, if you would like to find…

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Customer Service Apply now Job no: 494210 Work type: Full Time Location: Eagle Farm Categories: Customer Service Full time position in Eagle Farm (Mon – Fri) in a brand-new office Dynamic position working collaborating with operations and sales teams Excellent opportunity to join a company that thrives on its industry and encourages career progression WHY BUNZL? As one of the world’s largest providers of distribution and outsourcing services across the Facilities Management, Food Processing, Industrial Safety, Hospitality and Specialist Healthcare sectors, the opportunities we provide our global team of some 21,000 talented people is endless. Ours is a culture of bringing out the best in people. And we do this with a strong entrepreneurial spirit, a firm commitment to training and development, and dedicated leaders who believe that every day is a new day to see new opportunities. YOUR ROLE We are looking for a Customer Service Representative to join our Eagle Farm team. The successful applicant will need to be able to communicate well both verbally and in writing to a wide variety of people, have empathy for others, not be afraid to roll their sleeves up and 'muck in' and possess the ability to provide our customers with the level of service expected within our industry. Customer Service experience in a similar environment would be beneficial, however, it is not just about the experience – BUT it is all about the right attitude! Key responsibilities and desirable skills include: Focus on doing what is right for the customer. Willingness to pick up the phone and make calls. Desire to Learn. Good Time Management Numerical & Analytical Skills Familiarity with Microsoft Office – Including Outlook & Excel Attention to detail BENEFITS Bunzl offers a broad and flexible range of benefits to our team including profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeing and community programs and access to discounted Bunzl products. Apply here if you want a role that offers: A work life balance A Competitive Salary, Profit Share & Over 250 Corporate Discount Offers. Job security – Global company and here to stay! Over $23 Billion global turnover in 2022 Appreciation & Recognition for your ideas and hard work. A Safe, Inclusive & Supportive office environment. Ongoing Training and personal development Access to staff discounts on the -40,000 products we stock and sell – Seriously! check out Bunzl Express for an insight. WE BELIEVE With an entrepreneurial spirit providing endless opportunities, we believe that together we can achieve anything. We believe that through diversity we build strength and stability, and that the safety and security of our employees is not negotiable. Through innovation we find solutions, with an entrepreneurial spirit…

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