Are you a strong leader with previous maintenance or engineering experience within a strata/ MLR operation? Join us as our next Accommodation & Hospitality Manager - Maintenance Manager.
We are hiring for multiple positions across a range of regional Australian locations outside of Sydney, Melbourne, and Brisbane.
As our next Maintenance Manager, you will:
- Oversee and complete all general maintenance in a timely and efficient manner
- Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment
- Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.
- Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards.
- Provide leadership and direction to maintenance Team Members to ensure maintenance requests are actioned efficiently
- Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings
- Ensure all chargeable and non-chargeable works are reported in Apollo or similar works tracker used at Property
- Responsible for monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines
- Record the costs of repairs done by maintenance personnel and contractors accurately
- Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects
- Prioritises tasks according to urgency and importance
- Oversee waste management at the Property, ensuring waste is removed at acceptable intervals
- Ensure that maintenance stores are kept at the required par stock level. Order stock as required and in a timely manner, liaising with suppliers to negotiate rates
- Keep well informed regarding new trends, products and ideas that may benefit the operation. Assist in the formulation and development and implementation of new standards and services as needed
- Participate in scheduled training and development provided by Accor to improve self and department standards
- Attend Departmental and Body Corporate meetings as required
- Compile reports as required
- General public area cleaning duties, gardening duties and pool maintenance tasks as required
- Provide passionate and friendly service to external and internal guests at all times
- Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
- Comply with all guest privacy and security procedures
- Be trusted to follow correct procedures for all lost property items
- Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests
- Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same
- Undertake special projects, as directed
