We are searching for a seriously organised I.T. Manager to join the Bulletproof Sydney Studio to oversee and facilitate I.T. in our APAC region, as well as working as part of the global I.T. team at Bulletproof.

You will be working within one of the top independent global brand agencies, whose clients include world renowned brands, as well as smaller boutique clients. You’ll be an integral part of the team ensuring all facets of our IT Infrastructure runs smoothly.

ABOUT US:

• 400+ strong global brand agency

• 100% independent

• 25 years young

• 8 studios around the world

Bulletproof is a creative powerhouse run by creatives—a place where liked-minded individuals come together to deliver brilliant ideas. Truly independent, we pride ourselves on shunning convention and getting sh*t done; above all, we march to the beat of our own drum. You don’t need a degree to get a job at Bulletproof: we choose talent over title and seek people with energy, passion and soul.

As a team, we blur the lines between branding, content, digital, film, innovation and packaging; all the while bringing our clients the very best of the best.

At Bulletproof we have three core beliefs:

WE BELIEVE GREAT IDEAS CHANGE THE WORLD...

We believe in the power of design to influence human behaviour, affect change and pierce conventions.

WE BELIEVE PEOPLE MAKE THE DIFFERENCE...

That true collaborative spirit creates a compelling, infectious energy that delivers outstanding commercial results.

STAY NAÏVE…

We believe naivety keeps you relentlessly curious, open to possibilities and leads to purer, more interesting and uncharted solutions.

ABOUT THE ROLE:

Your main duties and responsibilities include:

• Managing Bulletproof’s APAC I.T, sites, working alongside and supporting the global I.T. team.
• Reporting into the Global Head of I.T.
• Continuing the smooth, efficient and productive running of the agency's I.T. infrastructure from supporting singler users to network and server maintenance.
• Managing and maintaining Bulletproof various Networks, Servers and SaaS solutions.
• Managing IT budgets, forecasting, enforcing cost-effectiveness when purchasing new and replacement hardware and software.
• Managing and supporting I.T. employees along with the Global Head of I.T.
• Implementing security of the network, data and its storage and communication systems.
• Acting in alignment with user needs and system functionality to contribute to organisational policy.
• Preserving assets, information security and control structures.
• Supporting and assisting external agency locations remotely as required.

WHAT YOU SHOULD HAVE:

If you tick all of the boxes below, we could be a perfect match!

Support Skills

• Apple qualifications ACTC 10.10 or ACSP 11.
• Jamf qualifications 100/200/300 and above ideally.
• Essential experience of using and supporting Mac OS, applications, and end users within a studio environment.
• Desirable knowledge and understanding of: Apple Hardware, Mac OS and iOS supporting users with Adobe CC suite, Microsoft Office and Font Explorer/Monotype.
• The ability to use and configure Jamf Cloud, Adobe Admin Console, Microsoft 365, Miro, Mac OS X Server, Synology, UniFi and Sonicwall.
• Knowledge of PC and Windows 10 OS.
• Assisting the setup and running of meetings using Teams, Zoom and other VC software.
• AWS or Azure qualifications or a good understanding of Cloud hosting Platforms beneficial.

Additional Skills

• A credible knowledge of routing, networking and DNS TCP/IP, DHCP, DNS, VPN.
• Experience of Apple Remote Desktop, TeamViewer and command line.
• Understanding of printers and calibration helpful.
• General I.T. hardware skills: replacing; memory, hard drives and replacing server rack components.
• Strong critical thinking skills.

Competitive benefits package

The Indirect and Retail Lubricants team at Viva Energy is seeking a Key Account Manager to join our dynamic team. This pivotal role focuses on managing and nurturing our relationship with our key customers. The successful candidate will play a critical role in maintaining strong partnerships, maximizing customer satisfaction, and driving revenue growth for Viva Energy through strategic sales initiatives and effective communication.

Responsibilities:

• Developing Customer Relationships: Strengthen and expand existing relationships with key customers
• Identifying Growth Opportunities: Proactively seek out and convert growth opportunities within the account
• Commercial Tender Management: Develop and manage commercial tender responses and negotiate contracts
• Strategic Planning: Develop strategies to drive growth and achieve sales targets
• Customer Communication: Ensure effective communication to manage customer expectations and ensure safe delivery
• Managing Customer Rebates and Marketing Support: Oversee customer rebate programs and support marketing initiatives
• Promotional Programs: Implement and deliver customer promotional offers and programs
• Needs Identification: Continuously identify opportunities to meet current and future customer needs

Responsibilities:

• A demonstrated ability to win new business and proactively deliver outstanding service to clients.
• Driving sales into our platform through targeted campaigns and promotion of specific investment products.
• Achieving sales targets across institutional clients, super funds and consultants.
• Supporting the Funds team to reach sales targets for relevant products.
• Contributing to presentations and pitching to clients as a subject matter expert on OA and our platform.
• Account management of key institutional and consultant relationships.
• Executing national roadshows for investment manager representatives to further promote products through various channels.
• Delivering educational and sponsorship opportunities through various conferences and professional development days.
• Domestic Travel is required in this role.

• Lead the delivery of 4-5 project (retail) roll-outs simultaneously.
• Complete key cost management reports in a timely manner as dictated by the PM/ CM.
• Communicate any potential risks or opportunities with the Client on specific projects.
• Manage Client expectations through excellent communication.
• Always maintain the highest standards of Governance and Quality Assurance.
• Contribute to the overall improvement of service offering to the client
• Apply commercial acumen to projects and support the client through the decision-making process to deliver a project that not only provides value for money but also delivers a sound commercial outcome.
• Setting budgets for Client.
• Managing our existing key client relationships.
• Take responsibility for your own deliverables and ensure all commitments are completed.
• Working closely with our wider Woolworths team and providing support where required. the development of the business plan and take ownership for the delivery of the P&L targets.
• Demonstrate our Purpose, Vision & Values in your everyday activities, setting an example for excellence.
• Contributing to innovations and potential improved approaches with our service