Recognition @ Latitude: Education support, Better giving programme with charity partners, Latitude matches dollar for dollar and Community partner days.
Annual salary reviews
Flexibility @ Latitude: Flexible work arrangements - balance work and personal responsibilities, Hybrid set up - work from home & the office, 3 Days paid volunteer leave annually, paid community service leave, paid compassionate / bereavement leave
Reporting to Head of Portfolio Management, the Portfolio Manager is responsible for designing and executing the customer engagement strategy to optimise the risk and returns of the cards portfolio.
The role will be responsible for designing, managing, monitoring and optimising the direct portfolio stimulation and growth campaigns for credit card products to drive spend, receivables and customer engagement growth.
Responsibilities.
Take a lead in creating portfolio management strategies to maximize portfolio growth across all customer contact and communication points
Design, execute and monitor always-on customer management programs including:
Early months of book/Onboarding
Ongoing customer engagement
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