We have an opportunity available within our service department at our Brisbane branch, QLD for an experienced External Service Supervisor who can plan, coordinate and control the activities of the Service team to maintain Customer Satisfaction and meet the organisational and operational targets. This role will suit a team player who enjoys working in a busy and fast-paced environment. Reporting to the Service Manager, the successful applicant will be responsible for:

Position Tasks:

• Ensuring all HSE procedures are followed, and all incidents are reported accordingly.
• Quote, Coordinate & Oversee all Field Service activities
• Service Sales (drive existing strategies, visit customers, sell service products like maintenance contracts etc.)
• Ensure Target for Turnover is achieved within your team
• Quality (Lead time, NCR, customer feedback, Quality action list, Calibration, testing and tagging, certification, tool listings, etc.)
• Ensure Employee Training (competence management) is up to date
• Supervise employees, contractors and visitors as required from HSE and Quality perspective
• Able to travel as needed and support team members on site at times

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

With a booming business undergoing positive change, the successful candidate will be required to work with and influence a full time and casual workforce to ensure all orders are processed accurately and efficiently and to our DIFOT requirements.

This business-critical position presents an outstanding opportunity for a strong communicator who is process driven, comfortable managing multiple tasks at once and is ready to roll up their sleeves and lead by example. We are looking for someone who has the wisdom and experience to know what must be done next, but who is also comfortable being “on the tools” in order to drive the desired outcomes.

Your Day to Day

• Lead the fulltime and casual workforce and ensure daily targets are achieved for picking and packing of customer orders.
• Lead and manage a support administrators across various functions.
• Act as the escalation point for any Team member, head office sales and/or customer service queries.
• Own and execute the KPI reporting process for the casual workforce ensuring eCommerce KPI’s and daily outputs are published, discussed and utilised as a means of performance management communication.
• Support the development, maintenance, and review of picking, assembly, packing and shipping SOPs.
• Establish and maintain effective relationships with both internal and external key stakeholders.
• Ensure all packing and deliveries are in line with customer requirements.
• Provide a safe working environment ensuring all policies and procedures are adhered to by staff.
• Lead by example, mentor staff and provide active frontline management with pick and pack team members to ensure they are motivated, trained and competent to perform assigned tasks.
• Be available to support weekend shifts during peak trading periods.
• Carry out any other duties as reasonably requested by the HOF.

Your Skills

• Previous supervisory experience within an operations or warehouse environment.
• People management experience and the ability to diffuse conflict and manage day to day incidents constructively and calmly.
• Exceptional attention to detail with a genuine ability to follow processes and procedures.
• Motivated team player and highly reliable with a willingness to do what must be done at any point in time.
• Exceptional leadership skills to inspire and motivate.
• Resilient with an ability to take on board feedback and quickly act on it.
• Ability to build and maintain relationships, with internal and external stakeholders.
• Strong understanding of safe work practices and strive to continually improve safety performance.
• Strong eye for detail and accuracy with the ability to investigate discrepancies and process variances.
• Raise and resolve any unexpected issues that may cause delays with any customer orders in a timely manner.

The Perks

A culture of smart, engaged, values driven people, where everybody’s voice matters.

• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

We are looking to appoint a Front Office Supervisor at our beautiful Oaks Sunshine Coast Oasis Resort on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available. 

About the role:

• Guide & support the team in providing outstanding guest welcoming and experiences
• Act as a role model, sharing your expertise and continually inspiring the team
• Ensure daily tasks are completed accurately and in a timely manner
• Conduct guest arrivals and departures
• Resolve & respond to guest complaints in a timely and professional manner

What You'll Do:

Reporting to the Food and Beverage Operations Manager, you will assist in guiding the Food and Beverage team across multiple facilities to delivery an exceptional experience for all team members and resort guests, play a leading role in designing & executing the Food & Beverage Operations within the resort.  You will also:

• Ensure the Food and Beverage Department represents the core values of NRMA in terms of professionalism, cleanliness and guest experience.
• Maintain these standards whilst working within monthly financial budgets set by NRMA.
• Work professionally alongside the Chef, Resort Management and Events Team, to create industry leading outlets and functions, and
• Create and maintain a positive, dynamic working culture that creates moments of exceptional quality.
• Train and guide Food and Beverage Hosts and ensure service standards are met
• Lead team members in all aspects of the daily operation of the Restaurant/Café, providing the necessary assistance and training where required
• Barista duties as required
• Other duties as may be required from time to time due to operational needs and much more!

What You'll Bring:

Ideally, you will have previously managed or held a senior role in a Food and Beverage department you are now ready to move into a role where no one day will ever be the same. Your hands on experience will assist in leading & mentoring the department to success.

• Experience in a restaurant and or previous customer service experience.
• Outstanding guest relations and communications skills and the ability to relate to and host resort guests from a wide range of nationalities and backgrounds
• Ability to communicate to the resort team the NRMA business goals, as well as the resort specific goals, and to encourage and support initiatives which may assist those goals
• Knowledge of and ability to maintain a safe and hygienic working environment.
• Ability to maintain control and composure in difficult situations
• Knowledge of relevant statutory/regulatory requirements impacting on resort operations such as Liquor Accommodation Acts and Environmental Legislation

Know You Belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

We want a collaborative + caring + quirky Food and Beverage Supervisor to join our diverse team on a full-time basis. We see this person as being an experienced food and beverage professional; able to assist with day to day operations; willing to coach the team to ensure the delivery of best value quality service; and contribute to a collaborative and caring working environment. 

In addition, we need someone with:

• The flexibility to work a variety of hours, including nights, weekends and holidays (but if you can't work all the above, please still apply)
• Previous experience in a supervisory or management role
• A commitment to being both team + guest obsessed. 

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Processing and Logistics team at our Coopers Plains Logistics Terminal as a Day Shift Supervisor.  Reporting to the Logistics Site Leader, you will lead a team of 10 team members working with our logistics partners to deliver exceptional outcomes for our QLD Customers.

In this fast-paced site that handles over 400,000 tonnes of steel per year, you will have direct impact on the delivery performance of BlueScope Australian Steel Products.

What’s in it for you

• enjoy a permanent full time position offering competitive salary package, option for 14% superannuation, participation in our company incentive program and annual salary review 
• on-going training, development and learning providing career pathways
• access to numerous wellbeing initiatives including, on site Physiotherapist and masseuse an Employee Assistance Program
• access to discounted gym fees through the ‘Fitness Passport’
• free on-site parking
• you’ll be provided with personal protective equipment (PPE) 
• enjoy a vibrant and inclusive workplace culture that hosts regular celebrations and BBQ’s
• participate in and celebrate our reward and recognition programs
• access to a range of exciting discounts across travel, vehicles, health and more!

What Will You Do?

Leading our skilled day shift team, you will:

• build and sustain an effective team capable of producing exceptional standards in safety, quality, lead times and delivery in full, on time measures
• support and assist your team with daily tasks  
• ensure that all shifts are working collaboratively to drive improvement of all operational processes
• plan, coordinate and control the receipt, storage and dispatch of material
• lead and control inventory integrity within the site warehouse and ensure the accuracy of our stock holding
• ensure safety standards are never compromised making suitable changes when risks and opportunities are identified

 More About You

As a safety focused leader focused on developing your team to deliver creative solutions to complex problems with an enthusiasm to see your team succeed, you will bring: 

• experience supervising within an operations, warehousing or logistics environment 
• an ability to translate business objectives to clear actions and outcomes for your team 
• strong leadership, problem-solving and continuous improvement skills
• demonstrated ability to motivate and influence a team 
• ensuring safety standards are never compromised making suitable changes when risks and opportunities are identified
• computer competency and willingness to learn our systems (e.g. SAP).

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Sunday 28 January 2024.

Our National Real Estate department is seeking 2 x Procurement Specialists to join the National Procurement team of ALDI Stores, based in Minchinbury NSW. This is a permanent full-time position.

In this role you will be responsible for the efficient end-to-end procurement of corporate services across ALDI, with a focus on enhancing our Fixed Assets and Construction categories. The ideal candidate will thrive within a fast-paced corporate environment, collaborating with key internal and external stakeholders across multiple departments and projects to secure and manage high-quality commercial agreements.

What does the role involve?

• Lead end-to-end procurement process including planning, sourcing, negotiating, contracting and supplier lifecycle process
• Manage contract performance to drive our suppliers to meet contracted SLA’s and KPI’s
• Apply sound project administration skills to manage timelines, priorities, milestones, issues and risks
• Help shape strategies within Fixed Assets (HVAC & Fire Services) or Construction/Property Consulting categories 
• Lead budget estimations, sourcing operations, review purchase bids and negotiate with suppliers
• Conduct spend analysis, review supplier data, analyse market trends, identify industry benchmarks and prepare reports to influence decision making
• Develop and maintain relationships with stakeholders to ensure efficient execution of agreed processes
• Assist the Executive Manager with presentations and projects as required

In this role you will take responsibility of the delivery aspects of a range of projects – typically 1 at a time, however possibly multiple projects depending on size and complexity. This will include day-to-day management of all site activities. This is a Monday to Friday opportunity onsite. Hours of work are 6:00am - 2:30pm Monday to Thursday and 6:00am to 12:00pm on Friday.

Reporting to the Production Manager the key responsibilities of the Final Test and Inspection Supervisor are:

• Run test air-condition units on mode cycles.
• Perform inspections and programing test operation.
• Ensure work is completed on time and is compliant with WHS standards and applicable building standards and regulations
• Regularly inspection and ITPs submission to ensure quality assurance control procedures are met
• Maintain strong relationships and oversee day-to-day activities
• Implementing WHS procedures that include best practice procedures to complete projects
• Run toolbox meetings, pre-start, site meetings, and safety walks
• Providing Technical advice to subcontractors as required
• Excellent communication skills and the ability to work to tight deadlines