As a Claims Portfolio Manager, you will play a key role in supporting the claims team by delivering data-driven insights on the performance and health of the claims portfolio. You will be responsible for:

• Providing regular and ad-hoc feedback to the claims team and senior management on the status and trends of their portfolios.
• Identifying opportunities and risks for portfolio improvement and optimization, and recommending actions to the claims team and senior management
• Collaborating with other portfolio managers, analysts, and stakeholders to ensure alignment and consistency across the claims function
• Coach claims people on claim management strategy and action

About NRI

Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward - so that you’re always ahead of tomorrow.

We’re that partner for countless businesses. Designing, implementing, and managing digital solutions that are as personalised as they are progressive. That open the doors to greater digital success - across business, government and beyond.

We deliver everything from business strategy and consulting through to infrastructure and managed IT services. We’re backed by a global reach that makes us a truly game-changing alternative in the digital services space - with local decision-making and authority. And we’re powered not just by technology, but by passionate people who are fearlessly committed to getting it right for our customers.

Transformative digital solutions take the right team, making the right moves at the right time. You’ve found yours with NRI

As the Manager, Events & Partnerships you will build strategic partnerships and deliver unforgettable experiences and events. Reporting to the EGM, Marketing & Communications, this will be a strategic and hands on role that will increase the brand presence in the market.

Key Accountabilities
Planning, coordinating, and executing a variety of events, including client entertainment, B2B networking, industry conferences and not-for-profit engagement.
Developing and nurturing strategic partnerships with key stakeholders, sponsors, and vendors.
Creating and managing event budgets, ensuring cost-effectiveness and high-quality execution.
Collaborating with cross-functional teams to ensure seamless event logistics and successful outcomes, with a focus on sales.
Leading post-event evaluations and reporting to measure the success of events against established goals.
Keeping abreast of marketing and industry trends to bring innovative ideas to the planning and execution of events.
Occasionally representing the company at industry events and networking opportunities.
Plan, coordinate and communicate consolidated external events calendar
Ensure all stakeholders are aware of events purpose, opportunities, business benefits and investment.
Ensure that all events are managed professionally.

Knowledge | Skills | Abilities
Proven experience (10+ years) in event management and sponsorship or partnership development.
Previous experience in sports partnerships is desirable.
Strong organisational and project management skills.
Excellent communication and interpersonal skills.
A creative and strategic mindset with the ability to think outside the box.
Demonstrated ability to work well under pressure and meet tight deadlines.
A proactive attitude with a commitment to delivering exceptional results to all stakeholders.
Ability to lead projects, communicate and gain buy in from various stakeholders.
Experience of negotiating with and influencing decision makers.
Excellent written and verbal communication skills.

Australian Visa Sponsorship: This position is open to candidates who require Australian visa sponsorship. NRI Australia & New Zealand is committed to supporting the successful candidate in obtaining the necessary visa to work in Australia. Please note that sponsorship will be subject to the relevant eligibility criteria.

WHAT’S IN IT FOR YOU?

In exchange for your exceptional technical skills, customer-focused performance & out of the box thinking you’ll be rewarded with a career-changing experience only consulting can provide.

Unwavering focus on professional development
Diverse & challenging project work
Paid certifications
Flexibility to juggle what’s important to you with work
Committed health & well-being plan
Competitive salary packages
Corporate partnerships

DIVERSITY & INCLUSION

We celebrate the diversity of people, and we pride ourselves on ensuring everyone belongs. As an equal-opportunity employer, we want to create opportunities for everyone and will consider all applications without bias.

We value our collaborative culture and work together to support a variety of community organisations and social issues.

Job Description

As the Senior Manager - Food Safety & Compliance you will report directly to the Associate Director - Food Safety & Supplier Management in the Upstream Supply Chain Operations Team and will manage a small compliance team.

You will…

Manage the full supplier audit programme for HelloFresh AU, inclusive of carrying out audits as required.
Ensure that all audits & supplier visits are closed out on time and in full.
Manage the full VACCP Programme for HelloFresh AU.
Manage, in conjunction with the FSQA Category Manager, food safety complaints including responses and follow up activities, including root cause analysis of recurring issues.
Manage the customer complaint process from end to end in conjunction with Customer Care.
Coordinate and execute initiatives related to the ethical trading and other related sustainability policies in conjunction with the Strategic Procurement Team.
Manage the internal process of external supplier non-conformance reporting, carrying out data analysis to ensure trends are identified and followed up.
Manage the preparation of reports for Supplier Relationship Management meetings, in conjunction with the FSQA Compliance Coordinator and FSQA Category Technologists.
Manage compliance reporting for the FSQA function, ensuring reports are prepared on time and issues escalated as necessary.
Provide Key Cover and management support to the AD Food Safety & Supplier management in the day to day management of FSQA Upstream Team.

You have…

A food safety and compliance background, with a relevant degree.
5+ years food industry experience which has included the management of direct reports.
Internal and external auditing experience is key for this role, ideally working in a GFSI certificated environment, and a Lead Auditor Certificate is desirable.
A sound understanding of Quality Management Systems, be familiar with GFSI standard requirements and a good knowledge of FSANZ regulation.
A HACCP qualification is desirable.
Excellent planning, prioritisation and organizational skills to manage multiple priorities.

You are…

Obsessed with food!
An exceptional written and verbal communicator, and are able to tailor your communication style and content to varied stakeholders
Demonstrates energy, enthusiasm, commitment, initiative and a can-do flexible attitude
Embraces change, challenge and working in an autonomous way
Able to travel periodically to carry out supplier audits.
Excellent English skills are required.
Intermediate/Advanced Gsuite and MSsuite skills.
Adept at data manipulation and analytics.

What you’ll get in return…

The chance to have a significant impact on one of the fastest-growing global food technology companies in an exciting growth phase
Company discount - 70% off HelloFresh boxes
Flexible working arrangements
Egoless environment, constant learning with room for personal growth
Free access to Headspace
HelloFresh Academies - monthly internal learning & development
A diverse and vibrant international environment.

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role. You must have the right to work full-time in Australia.

Location: Chippendale Head Office / hybrid working environment

Salary: $100,000 + super

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Responsibilities
- Develop, review and negotiate variations of official translation projects, with projects at Ethnolink being a unique, temporary, multidisciplinary effort, organized and designed to deliver agreed results and requirements, and within predefined restrictions between the company and the client, involving several professionals of the organization to achieve it.
- Respond to queries and resolve problems related to projects, services provided and people affected in our official translation services.
- Manage the paperwork associated with projects and services provided in terms of official translation.
- You work with other professionals to ensure that project objectives are met,
- Advise senior management on matters that require attention and implement their decisions to meet the objectives of official translation projects.
- Supervise the work of collaborators and report on variations in work orders
- Prepare and review presentations and reports on the organization's activities and project progress
- Collect and analyze data associated with the projects undertaken and report on the results of the official translation project.

Desired Skills & Qualifications
• 2-4 years of experience in a Project Coordinator/Manager role.
• Tertiary qualification in Translation and/or Interpreting.
• Strong people skills and other interpersonal skills.
• An understanding, appreciation and passion for cultural diversity.
• An ability to learn and grow quickly.
• An attention to detail.
• Ideally, the ability to speak a language other than English.
• Ideally, the ability to translate from at least one language into another.
• Alignment with Ethnolink’s core values.

Salary: AUD 72,000+Super

• Developing working relationships, problem solving and driving projects to successful completion
• Managing the design process to achieve the client's requirements and manage expectations
• Responsible for preparation of project management plans, programs, budgets and other key project deliverables
• Reviewing project plans and specifications, scheduling, costs saving measures, discrepancies, potential construction problems, etc.
• Managing project timelines, risks and reporting 
• Managing project budgets and advising on options to keep budget on track
• Chairing project meetings with clients and consultants
• Managing internal project administration including invoicing, variations, subconsultant management and contract risk
• Building the business through engagement, marketing and tendering activities

Your new role and how you’ll make a difference

The purpose of the role is to deliver ongoing operational excellence for key accounts by way of delivering on project requirements and account priorities through engagement with the client.

The role is responsible operational support for client queries and has an important role to play in cross sell and upsell opportunities, to deliver the financial results expected of the account to contribute to the Australian business.

The value-add things you’ll be doing

• Lead compliance governance in monthly and quarterly engagements in line with existing contracts
• Collaborate with illion account directors to develop client engagement strategy in line with objectives
• Develop and deliver the client engagement plan to deliver the agreed business strategies and objectives.
• Protect existing revenues with contracted business and grow within by identifying upsell and cross sell opportunities, leveraging existing contracts and relationships.
• Maintain a very strong proficiency in the illion product suite and user experience
• Provide client interaction on all streams of client delivery (Portal, invoicing etc)
• Support account directors in the facilitation of large scale client meetings and provide timely updates/meeting summaries to relevant stakeholders/executive leadership team
• Work closely with Program Director to identify and pre-empt risks, constraints and challenges in delivery of projects and escalate any concerns pro-actively
• Manage end-to-end invoicing process including internal due-diligence prior to invoicing the client as well as run to ground all client queries and clarifications