We're looking for a Business Intelligence Manager to join us at Shift, where we're committed to enhancing the business lending landscape through smart data use. In this role, you'll oversee our reporting functions and help us make informed strategic decisions. Your main task will be to manage and interpret data, turning it into understandable and useful insights for different teams.

This role is about more than just numbers; it's about understanding what the data tells us and how it can guide Shift to better serve our clients in the business lending sector. We need someone who is not just technically skilled in business intelligence but also able to see the bigger picture and contribute to Shift's steady growth in a meaningful way.

This version keeps the focus on the role's responsibilities and impact at Shift, presented in a more straight forward and grounded manner.

• Oversee Reporting Functions: Manage and refine Shift's reporting processes, ensuring timely and accurate delivery of critical business data to stakeholders.
• Strategic Decision-Making Support: Utilize data insights to support strategic decision-making, providing clear, actionable advice to guide the company's direction in the business lending sector.
• Build Out Infrastructure Layers: Lead the development and enhancement of Shift's data infrastructure layers, creating a robust, scalable platform that supports advanced data analysis and reporting.
• Ensure Data Quality and Integrity: Maintain a high standard of data quality and integrity across all platforms and systems, implementing checks and balances to ensure data accuracy and reliability.
• Cross-Departmental Collaboration: Work closely with various departments to understand their data needs and challenges, ensuring that the BI solutions developed are aligned with overall business objectives and enhance operational efficiency

About us

Australian Healthcare Associates (AHA) is Australia's largest health and human services consultancy.  We partner with Commonwealth and State governments to improve health and social outcomes for Australians.  

AHA’s story is all about its people. We are a high-performing team of valued, talented, diverse individuals who pull together with the shared goal of consistently delivering great outcomes.  We invest in people and enjoy industry-leading conditions and low staff turnover. 

The Role

AHA has a small in-house IT team managing a range of bespoke software solutions, which provide critical infrastructure and services across Australia.  They range from application registration and program management to securely importing and analysing millions of lines of data each month. 

We're looking for a full-time Business Analyst to join our small, dedicated team.  The team is business-aligned. We conduct COTS implementations, and design bespoke software solutions, including ongoing enhancements, for projects and clients.  

This position is for an early career Business Analyst of approximately three (3) years' experience.

As part of the team, you’ll:

• Elicit requirements from different technical and business stakeholders using a variety of techniques
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Successfully engage in multiple initiatives simultaneously
• Collaborate with developers and subject matter experts to guide and establish the technical vision
• Liaise between the business units, technology teams and support teams
• Participate in the defect identification and rectification process, including providing advice and assistance to the Test team
• Develop and maintain documentation as required
• Work from home four days a week and in our Melbourne office with your team one day a week.

About you

• You’re a Business Analyst with approximately three (3) years’ experience in the industry
• You have excellent verbal and written communication skills and the ability to interact professionally with diverse teams across all levels of business, technology, and external clients and vendors
• You're a self-starter: motivated and able to prioritise work with minimal oversight
• You’re able to work independently with users to define concepts as well as and under direction of the project manager
• You are able to create and maintain effective relationships with stakeholders, both internal and external
• You take ownership and accountability for outcomes
• You are extremely detailed oriented and able to define requirements to a highly detailed level.

You’ll receive excellent remuneration aligned with your skills and experience and enjoy being part of a close-knit, friendly team of professionals.

To apply please upload your CV and a cover letter addressing each of the following six (6) selection criteria:

Selection Criteria

1. Demonstrated experience in Business Analysis
2. Ability to convey and explain information clearly and concisely to a variety of audiences
3. Creative and effective problem-solving skills
4. Ability to work as part of a team and autonomously, taking responsibility and ownership for your work
5. Proven continual improvement orientation
6. Desirable:

• Working knowledge of, and recent experience using, an agile development methodology
• Working knowledge of Azure DevOps and its use in managing features and user stories; system development; and testing.

Applications close 5pm Tuesday 2 April 2024.

All questions can be directed to [email protected]

Due to the nature of the work, applicants must have Australian citizenship.

Please note: This is a readvertisement of the role. Previous applicants are kindly requested not to apply.

Further information about AHA is available at our website: www.ahaconsulting.com.au

Agency applications will not be considered.

AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex, or queer. All are encouraged to apply.