Square is looking for a motivated Business Development professional to join our Australian Sales organisation, reporting to the Sales Development Manager. As a Business Development Representative, you will identify prospective Square sellers and promote the value of Square in helping them grow their business. You will work with the Australian Sales team to find new large value merchants fitting the Square ecosystem, and with global Square team-mates on wider projects. Often the first line of contact with prospective Australian Square merchants, you will understand and empathise with their diverse needs and focus on how Square could best support them. You will become an expert in the Square product ecosystem, and will document and track qualified opportunities to pass onto our Account Executive team. You will use multi-channel outreach (social media, outreach emails, phone calls) to large value merchants in Australia each day, applying a data-driven approach to outbound sales. This role can be based in Melbourne or Sydney with options to work from home or in the office.

You will:

• Maintain current knowledge of the global Square product ecosystem and how this may help large value Australian merchants to further grow their businesses

• Create a great first impression for prospective Square merchants by using storytelling, case studies and other materials to inspire them about how Square could benefit their businesses

• Research and prospect large value merchants across Australia that may be a good fit for Square, and understand how to handle objections you may encounter

• Use multi-channel outreach methods (social media, outreach emails, phone calls) to qualify leads and schedule meetings between merchants and members of our Account Executive team

• Represent Square and our product ecosystem in the local Victorian, and national Australian markets

• Keep up-to-date with the latest business, industry and product trends

• Partner with the Australian Account Executive team to gain exposure to the sales cycle and further develop your sales experience, and learn and maintain current understanding of Australian and global Square sales processes

• Attain (and ideally exceed) your business development goals

• Maintain accurate sales data and documentation by using tools including Salesforce

• We're changing the game!
• We're doing big things, and we can't do it alone.
• We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful.

AP+ bring together Australia’s three domestic payment organisations into one integrated entity. Operating in the public interest, AP+ focuses on meeting the needs of all payment users and representing the views of a diverse range of stakeholders. BPAY Group, eftpos and NPP Australia continue to operate as distinct brands within a Group Leadership Team structure.

AP+ is intended to create a more efficient and agile payments group, building the competitiveness of Australian domestic payments infrastructure, and delivering significant benefits to Australian consumers and businesses.

Role Purpose

The role will sit within the Business Ops and Delivery team providing  guidance and leadership to the business analysis team. The team provides solution and analysis to scheme team (including NPP, eftpos and BPay).  

 As a Business Analyst Payment role is responsible for leading payment solution and analysis for developing, capturing and delivering requirements.  

  We offer you a challenging role within a great team in a dynamic organisation where you will have significant opportunities to influence and make a difference. Do you want to play an important role in a very progressive and dynamic team with a high pace of motion and a lot of fun - then this is definitely for you! 

Requirements

You will be responsible for:

• Ensure business analysis standards are maintained.
• Perform gap analysis to ensure continued 100% coverage of requirements.
• Work with Product manager, project managers, Operations, developers and testers. 
• Part of the role is to deliver BA Artefacts as per the AP+ standards where allocated as a BA resource in a project. 
• Product Backlog Management: Identify, document, and refine user stories to increase the degree of detail relating to acceptance criteria, assumptions, constraints, dependencies.
• Manage stakeholders and vendors all around the world.  
• Deliveries must be of high quality and within time.  
• Coordinate deliveries with internal and external stakeholders.  
• Be flexible outside of normal working hours.  

In order for you to be successful in the role, you’ll have:

• Bachelor degree or similar  (preferred)
• Experience with payment vendor applications (e.g. FIS , Swift and paytec) 
• Experience in ISO 20022/ NPP 
• Proven experience in a Solution Design/ Technical BA background.
• Use of Waterfall and agile methodologies.
• Expert in ISO 20022 standard.
• Good to have knowledge of at least one payment scheme.
• Good to have knowledge with one of the following: AS.2805, EMV 

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.

• Bring your Business Project Management expertise to help deliver projects and initiatives for the NRMA supporting our SIXT business.
• Be part of the Project Management Team within the Project Management Office (PMO) Team that will value your collaborative approach and strong stakeholder management.
• Hybrid working arrangements are available.

What You'll Do

We currently have an exciting part time (2.5 days a week) 6-month fixed term contract (with possibility to extend to 12) opportunity for an experienced and passionate Business Project Manager to join our PMO where you will work collaboratively with business owners, technology and key stakeholders across the business to build cross-functional project delivery teams.

You will provide project leadership, expertise and guidance throughout the end-to-end project lifecycle, adopting both Agile and Waterfall methodologies as required, to ensure the successful delivery of projects. You will also support the PMO responsibilities within the team to ensure effective management of project artefacts, approvals and adherence to the Project Governance Framework.

This role offers hybrid work arrangements from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home as agreed and required.

Some of your responsibilities will include, but are not limited to:

• Creation and maintenance of project documentation including overview, scope, RACI, governance, deliverables, benefits realisation plan, project plan, key milestones & schedule, stakeholder engagement plan, status reporting, feature & functionality traceability matrix and dependencies, business test plan, training, go/no go criteria, project budget and post implementation reporting.
• Plan, initiate and co-ordinate required workshops and working sessions during each of the Project Stage Gates to facilitate seamless and timely progression along intended project delivery timeline.
• For projects including technology developments, build, test and release components as well as work with Technology PM to ensure all activities are executed to overall project plan.
• Support Business Analysts and provide input into creation of traceability matrices, process flow and mapping documentation.
• Support Change Leads and provide input into change management plans, Business Test cases and training plans & material.
• Support internal business stakeholders with business proposal and business case documentation for medium and large capex projects.
• Create and maintain meaningful relationships across the organisation including but not limited to Business Owners and Sponsors, Technology, Membership & Motoring, Finance, Corporate Services.
• Establish and maintain financial management and control of projects as required to ensure projects are delivered within budget and adherence to DOA process.
• Maintain reporting and roadmap updates with tracking and governance information in a timely manner in line with the Investment Approval process.
• Ensure all projects are taken through the relevant Investment Forum at all stage gates as required to secure approval for funding as well as the Data governance process for review and approval.
• Project Administration & Co-ordination including minute taking, action lists, Risk & Dependency registers, purchase order and invoicing etc.

What You'll Bring

Business Project Manager - Level 2 role requirements

• 3-5 years+ experience in Project Management.
• Agile and Waterfall Project Management certification.
• Leadership of small programs of work comprising multiple initiatives or squads.
• Ability to lead business-driven projects and understand business stakeholder impacts and requirements.

General Project Management role requirements

• Project Management certification & experience (within both waterfall and agile environments) with responsibility for all of project delivery across different types of projects (size, complexity, industry, type)
• Strong presentation and written & verbal communication skills with the ability to form strong cross-functional relationships in a remote working environment
• Appreciation of both Technology and Business strategy & operations
• Ability to work on a diverse range of multiple concurrent projects
• Strong budget management expertise including creation of project costing and budget from ground up and reporting (actual, forecast and variance)
• Self-starter who uses own initiative and team collaboration to work through ideas, challenges, issues and risks with the ability to ask for help and guidance
• Ability to manage stakeholders and work collaboratively to ensure they complete actions, deliver on deadlines, and meet key deliverables
• Analytical and highly organised operator with the ability to work independently as well as a team player that recognises and celebrates success

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Opens the door to other opportunities across the NRMA Group

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

• Helping to establish the overall success criteria for the project, including time, cost, technical and performance parameters.
• Identifying and ensuring that the appropriate line manager is aware of quality, safety, health and environment issues.
• Establishing effective project governance, processes and systems to be utilised throughout the project.
• Assisting project planning, including producing the detailed project plan.
• Assisting with contractual work including procurement and editing documents.
• Assisting the management of the change control process.
• Assisting with the flow of project information between the team and the client, through regular meetings and written communications.
• Communicate effectively with stakeholders.
• Assisting in preparing formal project progress and other reports.
• Ensuring key information and learning generated from each project is entered into internal databases.
• Ensuring prompt client invoicing and utilising FMS in order to monitor a project’s financial status.

We have a fantastic opportunities to join the Epworth P&C Business Partnering team. If you are a P&C Business Partner who is passionate about contributing to a for-purpose organisation we would love to hear from you. 

Reporting to the Group Director People and Culture Business Partnering, the role provides quality, responsive and professional customer focused day-to-day Human Resources services on a broad range of P&C programs, policies and practices.

You will make an impact by:

• Supporting the development and maintenance of a culture which aligns with business needs and increases employee engagement.
• Positively influence Managers in the implementation and ownership of P&C initiatives, including data analysis and actions to optimise qualitative and quantitative P&C metrics.
• Providing quality, timely advice and coaching support to managers on employee relations and industrial relations issues.
• Coaching managers and coordinate the development and effective implementation of action plans and initiatives.
• Advising managers on effectively managing employee performance and development, ensuring employees have clear objectives, development plans and receive ongoing feedback.
• Managing grievances, disciplinary matters and staff related complaints requiring P&C advice, mediation, or investigation.

These well-rounded opportunities promotes a highly engaged, inclusive and empowered workforce that is aligned with Epworth’s vision, values and behaviours. Through clear and transparent communication, your engagement with multiple audiences across a range of specialist areas and forums collaborates with multiple parties whilst contributing to continuous P&C quality improvement.

You will be qualified in the following:

• Relevant tertiary qualifications
• Demonstrated success in a People & Culture Business Partner role
• Generalist HR background and experience gained working in a large, complex organisation
• Proven track record in facilitating change
• High level of experience in industrial and employee relations including working with multiple IR / ER instruments

Required skills and attributes:

• Proven experience as a strong business partner with ability to influence, coach and persuade managers, and provide guidance as appropriate.
• A values driven and influential approach to leadership
• Solid generalist human resources/employee relations skills, thorough understanding, and ability to interpret Awards/Agreements, contracts and entitlements.
• In-depth experience in employee relations, learning and organisational development, performance management and other key human resources functions within the context of best practice
• Demonstrated experience in integration of business principles, continuous improvement and key organisational performance indicators.
• Appreciation of Workplace Health & Safety, Injury Management/Return to Work and WorkCover management.
• Demonstrated positive and collaborative stakeholder engagement skills to appropriately communicate, educate and market the P&C function.

Position Description - P&C Business Partner  Inherent Requirements

We will review applications as we receive them. 

• Responsible for undertaking various project support and coordination activities in support of the client Program Manager, to help in the successful delivery of the construction Program. 
• To execute high level stakeholder management across the entire project team, including the client group, contractors and suppliers, and all the various authorities including Council, local and community interest groups etc’
• Work with project teams to improve the flow of information, communication and data needed by the contractors and other third parties
• Assist in the coordination and facilitation of regular and ad-hoc interface meetings between key stakeholders, including taking the lead on meetings when the Project Manager is not available
• Understand the size and scope of social/community risks based on projects
• Support project control activities, including assistance with schedule, risk, cost and change management, budget tracking and effective project reporting
• Support continual development of the project execution plan and ensure no community-driven delays to project delivery and operation

Dutton Financial Services is a subsidiary of Dutton Automotive and provides a range of smart, competitive finance options which are tailored to meet the customers automotive needs and objectives.  

An exciting opportunity has become available at our Dutton One dealership site across Melbourne. Reporting to the General Manager, you will work collaboratively with the dealership sales teams to contribute to the dealership's goal of selling cars. The preferred candidate for this role should have a background in automotive finance/brokerage and sales, along with a strong focus on customer service and the ability to identify opportunities for upselling and cross selling our products.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

 Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

 As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

About the Role  

We are seeking a Business Development Manager who is a proactive, target-driven individual with a passion for fostering client relationships, driving business growth, and exceeding goals. This role will identify, qualify, and close new business that results in substantial incremental revenue and margins.  As a primary business lead, you will be responsible for cultivating new relationships and maintaining existing ones for allocated accounts, driving customer retention, and actively generating leads across Australia.  

We welcome your unique talents, please apply for this role if it would make you excited to come to work every day. 

Sorry if this sounds cheesy, but we really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list below, please still get in touch. We'd love to have a chat and see if you could be a great fit. (It’s also a fact that women and underrepresented groups tend to only apply when they check every box…) 

You’ve the ability to effectively communicate ideas and strategies, coupled with compelling presentation skills. You’ve proven capability in establishing and nurturing relationships across all organizational levels. You’re target-oriented with a demonstrated track record of meeting and surpassing targets and KPIs, including pipeline metrics and opportunity coverage.

You’ve proven experience in bid preparation and are proficiency in bid preparation, support, and submission processes. You’ve the ability to adeptly manage sales pipelines, forecasts, and opportunities within CRM systems. You’re an expert in crafting business development plans that yield effective results. 

Experience in business development for the software industry is required. Exposure to the libraries domain and the ability to build strong relationships at all levels are highly desirable.

 Responsibilities

The role involves identifying and qualifying customer opportunities, building strong professional relationships, and leveraging internal resources to strengthen Civica's credibility with customers. It involves researching industry strategies, acting as a trusted advisor, shaping deals early in the sales cycle, and advancing profitable revenue growth.

We know that when our people are happy, they will work better and have greater work satisfaction. We are an Australian Business Awards Employer of Choice and a UK Financial Times Diversity leader for the second year in 2021, rising 400 places and ranking 10th overall in the IT and software sector. We work with leading organisations such as the Tech Talent Charter and White Ribbon 

So here at Civica, we look after you. Here’s what you can expect: 

Career opportunities - we take great satisfaction in seeing you grow and share your knowledge to other parts of our large business 

Flexible work - we have the technology and tools to support a hybrid work environment, with the ability to work from home and the office. 

We’re all different - and we love this about us. We provide an inclusive, safe and welcoming environment to all Civicans, new and old 

Focus on learning - there are heaps of opportunities to enable you to grow and be your best. 

Giving culture - we encourage you to “give back” with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. 

The Commercial discipline is responsible for driving business growth, managing partnerships, and providing industry subject matter expertise and advisory to both clients and internal teams. This strategic and consultative team creates meaningful relationships with clients through their combined knowledge of IT services industry trends and pain points. Members include business development staff of all levels, client partners, alliances and partnerships managers, industry advisors, and operational leads.

As a Business Development Executive (BDE) focused on the BFSI industries, you will play a pivotal role in expanding our client base and driving revenue growth as a valuable team member of our Sales and Marketing team, using your expertise to discover and capitalize on new business opportunities within the automotive industry.

Responsibilities:

• Drive the sales pipeline by engaging new and existing clients within the Banking, Financial Services and Insurance Industry
• Drive client engagement and proposal development
• Plan and carry out business activities to build client relationships and secure opportunities
• Collaborate with senior sales and delivery teams to articulate Endava's value proposition effectively
• Develop and maintain a target account list with defined prospect/client profiles and key value propositions
• Demonstrate a strong understanding of industry verticals and sub-verticals, providing insights and case studies to support sales efforts
• Lead discussions with industry professionals and stakeholders to generate interest and showcase expertise in key industry topics.

Our client’s success is our success. And you make it happen 
 
Payment systems are complex, regulated and ever-changing. And, while we may be small, we are at the forefront of innovation punching above our weight. We’re enabling the future for our clients through tech like the New Payments Platform (NPP) and open banking.  
 
Our product teams are the eyes and ears of Cuscal. They’re client-focused relationship managers, serving everything from business development, marketing, fraud, and customer support. They work out what clients need, so we can build it and launch it… often, in months, not years.  
 
We are looking for a Business Analyst to join our Acquiring team  

The Acquiring team @ Cuscal is responsible for building seamless payment facilitation experiences for our clients. Our advanced payment processing platform ensures seamless handling of various payment methods, while our reliable infrastructure and technology that integrates with our client’s systems enables businesses to accept payments with ease. Additionally, we take measures to ensure the security of every transaction, allowing our clients to have confidence in every transaction. 

Reporting to the Acquiring team Product Owner, the Business Analyst will Undertake critical analyses of current state acquiring solutions and identify/assist with the design of future state processes and solutions. The Business Analyst plays a crucial role in supporting the integration of business needs with technology solutions through analysing information, understanding the requirements of stakeholders and vendor partners to define effective solutions. 

About the Role: 

• Work with stakeholders to understand needs, manage conflicts, and validate requirements.  

• Form and maintain effective relationships with third parties such as Vendors, Outsourced Partners, Business Partners and Clients 

• Organise and synthesise stakeholder information, apply analysis techniques, and ensure artefacts meet quality standards.  

• Capture, manage, and communicate requirements, ensuring traceability and alignment with business needs. 

• Prepare and present business analysis artefacts according to Community of Practice (COP) standards.  

• Collaborate on cost & time estimation for business analysis tasks and support Go-Live plans and activities. 

• Maintain effective relationships with stakeholders, vendors, and clients to support project goals and business value  

• Perform value stream mapping and user story mapping to illustrate end-to-end business processes and identify improvements. 

• Understand TDD and BDD concepts to support end-to-end quality engineering outcomes through well-defined user stories and artefacts. 

About You: 

• At least 3 years' experience as a Business Analyst in the IT industry within the Banking or Financial Services industry, payments experience highly regarded.  

• Tertiary qualification in Computer Science, Information Systems, Business studies or equivalent 

• Proven ability to translate requirements into user stories and acceptance criteria with supporting artefacts such as technical specifications, sequence diagrams and data mapping that align and support the business outcome.  

• Demonstrated experience on payment systems (e.g., digital payments, payment orchestration, Open API, AS2805 / ISO8583). 

• Advanced presentation, communication and visual thinking skills  

• Proven experience in delivering results to meet customer expectations  

• Certification of Competency in Business Analysis (CCBA), IIBA, CBAP or BABOK qualifications. 

Join us at the forefront of payments 
   
Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
     
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address. 

Reporting to the General Manager, being an active member of the Executive Committee, you will work closely with the General Manager and hotel leadership team with main duties that include but are not limited to:

•  Analysing and identifying with rigor financial pressure points and opportunities to maximise efficiencies and flow through

•  Actively contribute to the hotel Executive Committee with input into the successful strategic direction of the hotel

•  Monitoring all financial systems for the Hotel to improve and streamline procedures ensuring compliance

•  Preparing annual budgets, monthly forecasting, Profit and Loss statements, BAS, Payroll Tax and Management reports in accordance with deadlines and legislative requirements

•  Continue supporting the development and growth of an enthusiastic finance team with a commercially astute, accountable and rigorous financial focus.

•  Engage with Department Leaders to develop effective measures and execute proper strategies to enhance departmental profitability and service quality targets

•  Create a team that works together with trust and takes responsibility to meet the goals of the department and the hotel

• Project Leadership: Provide leadership and direction for the data center construction and fitout project.
• Client Representation: Act as the primary point of contact for all client-side matters, advocating for our needs and ensuring alignment with project objectives.
• Stakeholder Management: Cultivate strong relationships with a diverse group of stakeholders, including architects, engineers, contractors, subcontractors, and internal teams.
• Scope & Schedule Management: Develop and manage a comprehensive project scope document (PSD) and a detailed project schedule, proactively identifying and mitigating risks that could impact timelines.
• Budget Control: Maintain a strict budget and track all project expenditures, ensuring cost-effective delivery.
• Contract Administration: Oversee all construction and fitout contracts, ensuring compliance with terms and conditions.
• Quality Assurance/Quality Control (QA/QC): Implement a robust QA/QC program to guarantee the project meets all data center industry standards and best practices.
• Communication & Reporting: Maintain transparent communication with all stakeholders, providing regular progress reports and updates.

• Project manager to oversee construction works on-site to include managing stakeholders, schedule, risk, safety, quality, communications etc.
• Support lead project manager in other project deliverables.
• Coordinate with contractors, consultants and other key stakeholders of the project
• Lead and manage complex projects and programs as the key client interface
• Developing working relationships, problem solving and driving projects to successful completion
• Managing the design process to achieve the client's requirements and manage expectations
• Reviewing project plans and specifications, scheduling, costs saving measures, discrepancies, potential construction problems, etc.
• Managing project safety and environmental requirements
• Managing project timelines, risks and reporting
• Managing project budgets and advising on options to keep budget on track
• Chairing project/site meetings with clients, consultants and contractors 
• Being engaged with marketing and business development initiatives
• Co-ordinating vendor scope with overall project delivery.