We’re an award-winning business outsourcer providing offshore and onshore staffing solutions that are Safe, Flexible and Innovative for our global clients. 

As an Acquire BPO employee, your role is vital in achieving and exceeding individual and team targets that support company objectives, while building and maintaining customer relationships. You’re also responsible for complying with and enforcing procedures aligned with our information security policies.

As a values-led organisation, we expect all our team members to exemplify our four values of Collaboration, Impact, Passion and Transparency.       

A SNAPSHOT OF YOUR ROLE:

As the Executive Assistant to the Chief Executive Officer (CEO) this position provides high level executive and personal support to our founder and CEO and at times other executives with extensive travel obligations and administrative support.  You will be a proactive problem solver with exceptional communication and organizational skills and a meticulous attention to detail. You will be supporting by organizing and maintaining schedules and assisting by performing a variety of tasks across both personal and business areas. The ideal person is highly self-motivated, professional and capable of managing their workload and prioritizing tasks in a fast-paced corporate environment.

KEY RESPONSIBILITIES:

• Manage business and personal schedules of the CEO, including proactive diary management, arranging and scheduling appointments, agendas, calls, travel and accommodation arrangements.

• Calendar management, scheduling of meetings, assisting with preparation prior to meetings and managing travel itineraries

• Management of personal invoices, reconciliations and other items as directed

• Maintain professional and strict confidentiality with all materials and exercise discretion when interfacing with the business

• Act as the point of contact between the executive and internal and external  individuals

• Precise note and minute recording for meetings when required

• Maintain and refine internal processes that support the CEO both business and personal tasks

• Develop and sustain a level of professionalism among staff and clientele

• Preparation of internal and external corporate documents

• Organize and plan events as required

• Greet and welcome guests when they arrive at the office

• Arrange catering for meetings and events

• Other personal and business tasks as requested

A BIT ABOUT YOU

• 5+ years’ experience as an Executive Assistant, Personal Assistant or similar role

• High level of organisational, and time management skills

• Excellent verbal and written communication skills

• Discretion and ability to handle sensitive information confidentiality

• Ability to manage multiple tasks at once and prioritize accordingly

• Punctual and well-presented with friendly disposition

• Potential overseas and interstate travel to the companies offices that are located across Australia, United States, Philippines and the Dominican Republic

WHAT WE VALUE

We’re proud of our diverse global team, all working together and adhering to these common values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.

• Impact: Do, get it done, create impact.

• Passion: Be positive, bring passion and energy.

• Transparency: A transparent team can help each with other.

Acquire BPO is a business outsourcer with a vision is to connect organisations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.

I have read and understood this Position Description and am happy to abide by it while employed by Acquire BPO.

Join the A-Team and experience the A-Life!

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

Working between our South Melbourne Head Office and our operational centre in Dandenong South, you'll deliver top-notch sales admin service to ANZ wholesale customers. You'll coordinate accounts, manage cold leads, and ensure smooth operations for the Independents team. If you're process-driven, detail-oriented, and ready to make an impact, this is your chance to help drive business growth and elevate customer experience. This role is a 12 month maternity leave contract, with the potential to go permanent within other teams.

Your Day to Day

• Manage National Sales Agent Network communications.
• Provide solutions-focused service to nominated accounts.
• Coordinate POS materials and campaign launches.
• Maintain positive customer relationships.
• Contribute to key business projects.
• Release and prioritise sales orders for dispatch.
• Monitor inventory levels and report to sales team.
• Provide comprehensive reporting to sales leaders.

Your Skills

• Excellent organisation and time management.
• Ability to thrive in a fast-paced environment.
• Strong relationship-building skills.
• Proficiency in cloud-based ERPs and CRMs.
• Keen eye for detail and accuracy.
• Exceptional written and verbal communication.
• Problem-solving skills under pressure.
• Previous sales admin experience.
• Understanding of wholesale consumer goods.
• Proficiency in NetSuite and Google Suite.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

The Assistant Workplace Manager plays a pivotal role within our Workplace Management Services Team on site with our client partner. This role works closely with the Workplace Manager and National Workplace Manager to ensure the delivery of exceptional tenancy support and uphold the highest standards of workplace efficiency and productivity. This position requires a proactive approach to service delivery, ensuring client satisfaction while adhering to service level agreements and key performance indicators.

• Supervise the delivery of Workplace Support services with particular focus on space management, meeting room use and space presentation
• Deliver best-in-class Client and Employee workplace experiences
• Oversee Help Desk operations including Access Card management, locker allocation, and Environment Health and Safety compliance
• Maintain the presentation and cleanliness of the tenancy
• Ensure the delivery of contracted Workplace services in line with SLAs/KPIs.

The opportunity:

We are sourcing an Executive Assistant to join our collaborative team at AIA in Melbourne – St Kilda Road. The successful candidate will provide efficient and effective executive administrative support to two ExCo members. This opportunity would suit an experienced EA who has worked in a similar environment within financial services or insurance and has exceptional organisation skills.

To be successful in this role you will:

• Provide comprehensive diary management including scheduling appointments, meetings, travel and logistics

• Prepare draft correspondence, printing and compiling presentation packs

• Proactively anticipate needs and ensure the executives have all the required documents in advance of meetings

• Provide key support to two Exco in the delivery of business objectives

• Facilitate general invoicing and expense management

• Organise travel and accommodation bookings, in line with the AIAA policy

• Contract management, including arranging review and execution of contracts

• General office duties and provide additional support to the team if required.

Successful applications will demonstrate:

• Proven experience in a similar role supporting senior executives in a large and sophisticated organisation

• High level communication and customer engagement skills

• Strong attention to detail and excellent organisation capability

• The ability to maintain confidentiality and use appropriate judgement and discretion

• Experience working in a fast-paced environment

• Strong prioritisation skills and dedication to consistently deliver a high standard of work

• Flexibility in your approach to work and willingness to assist with additional tasks as required.

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills

• Career development through internal mobility opportunities

• Work for a business helping millions of Australians and make a difference to someone’s life everyday

• Access additional leave days a year to recharge and refresh yourself

• Enjoy wonderful Health and Wellbeing initiatives that support you

• Work with supportive and inclusive managers

• Flexible working arrangement

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. 

Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year.

AIA is different. Are you?

Join an organisation that helps people live better every single day by applying via the link today.

Applications close on 8th of March 2024.

What you’ll do

This is your opportunity to be a big part of something big by supporting our global CEO so that every day runs as smoothly as possible. Your day-to-day will be varied but some of what it will entail includes:

• Ensuring our CEO stays organised and on top of everything that he needs to in our fast-paced business – managing his diary; responding to emails and calls; travel and accommodation management; prioritising tasks; processing expense claims and credit card reconciliation; scheduling Board meetings and other meetings, events and functions; coordinating monthly Board packs; organising catering requirements, etc.
• Providing support to the wider Executive Leadership Team on an ad-hoc basis. This may include, but isn’t limited to, stepping in to create meeting agendas or take minutes, booking travel, document preparation, manage expenses and anything else that may come up from time to time.
• Handling confidential and sensitive information with discretion and professionalism.
• Taking pride in keeping our CEO well informed and up to date of changing priorities and any key issues that may arise. You’ll also collate any information needed to assist the CEO in making choices in relation to these

Step away from the traditional support role and get involved in unique business activities working within our market leading Tenant Advisory team.

Based in the Melbourne CBD office this sought after role presents you with a fantastic opportunity to utilise and further enhance your strong administration and interpersonal skills.  Supporting the Victorian based Tenant Advisory team, you will actively collaborate with our teams nationally on a variety of initiatives to accelerate and celebrate the success of our teams and clients alike.

Some of your key responsibilities will include:

• Provide secretarial and administrative support to the Head of Tenant Advisory and several senior operatives within the team
• Diary & email management - ensure appropriate times are provided for meetings and work in progress, monitor email messages, maintain National Director’s to-do list and prioritise/action accordingly
• Assist in the production of marketing materials – submissions, marketing briefs, client case studies, bi-monthly updates, quarterly newsletters, social media tiles etc.
• Maintain accurate records of business plans, budgets and financial reports in confidential manner
• Coordinate travel and accommodation bookings where necessary and recovery of expenses from clients where appropriate
• Working with Agent’s to co-ordinate the collations of reports, submissions and other documentation.
• Coordinating and participating in team meetings.
• Update company database, including listing information, and uploading to website as required or requested by operators to ensure that client and property information is accurate.

About the role:

Opportunity for an experienced Administrative Assistant to provide support to Chief People Officer and Chief Digital Transformation Officer. You will provide the high level executive support preparing correspondence, reports and presentations, dealing with highly confidential information, diary management, expense management, coordinating travel, event management, organising and providing support at management meetings as well as liaising with other key internal and external stakeholders. We are in growth and there is always something to do, you will be constantly delivering with the support of a high performing team who collaborate, support each other and have fun whilst doing it. You will have the opportunity to work on additional ad hoc projects

About you

Your ability to ‘surprise’ our guests with your natural bright and bubbly customer service style is what sets you apart from the rest. You are naturally a confident person who is able to approach people and initiate conversation along with a strong knowledge of the hotel its and surrounding area.

You are able to manage your time and can handle juggling numerous tasks at once but still able to follow procedure and maintain a high awareness of security. You have an outcome driven approach to performance and results. Strive to achieve excellence in your field.

What you will be doing?

• Coordinate and manage the day to day operations of the hotel whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day.
• Be proactive and resourceful when attending to guest requests.
• Take initiative to ensure that interactions with our customers are positive and productive.
• Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
• Provide guidance, support training and leadership to all employees.
• Monitor training and offer guidance to employees whilst on shift.
• Assist in all areas of the hotel during peak times to eliminate potential issues.
• Responsibility for the health and safety of all patrons, guests and staff members.
• Available to work varied shifts from early mornings to late evenings, including weekends and Public Holidays.