BizCover is a leading global InsureTech, providing Small Businesses with the simplest way to get their business insurance sorted. 

We are looking for a new Account Executive who will join our dedicated BizCover for Broker department who are responsible for delivering a first-class service to all brokers who are in contact with the business. The broker platform is a high-tech platform that makes insurance look easy, offers transparency and efficiency and is completely unique to the insurance industry. 

This role is responsible for strengthening existing relationships with our brokers as well carrying out administrative functions.  We need someone who is confident, hungry and can thrive in a busy environment to meet business deadlines.

Our broker platform is highly successful and has huge opportunities to grow and bring in more revenue, so you will be part of a high performing team having a direct impact on the business.  

Day to day responsibilities -

• Manage a high volume of telephone calls and email leads from both brokers (inbound/outbound) and internal consultants.
• Ensure all broker requests are managed within agreed service standards whilst also adhering to the process requirements of the business.

• Work closely with the underwriting team to find solutions for brokers who have referrals or renewals in special circumstances.
• Actively follow up / convert New Business Leads that come into the team daily
• Ensure that a high level of product, process and systems knowledge is always maintained
• Report back to the business on broker / product feedback
• Continually promote the features and benefits of BizCover for brokers platform
• Responsible for all policy maintenance, policy documentation and educating brokers in the benefits of BizCover for Brokers platform.

• Tier 1 or 2 in General Insurance Broking is desirable but not essential
• 1 to 2 years Insurance experience

• Strong verbal and written communication skills and high levels of attention to detail, accuracy and professionalism
• Previous experience in a similar role ie Broker Assistant, Underwriting Assistance, Senior Account Executive etc.
• Capable of working on various computer systems.
• Someone who takes initiative and is business savvy to find new ways to maximize opportunities
• High attention to detail to minimize errors
• Positive attitude

• Hybrid working model with flexibility to work from home 3 days a week and 2 days a week in the CBD office or work totally remote if outside of Sydney.
• Exciting and rewarding team culture
• Quarterly bonus
• Business Casual dress code
• Birthday vouchers
• Rewarding Employee Incentive Program
• Growing company with progression opportunities

What Kind of Person Works Well in our Company  
Diversity of employees makes for a creative and fun workplace.  BizCover is a melting pot of cultures and personalities. At BizCover, we truly believe in the power of diversity. We actively welcome applications from individuals with all kinds of backgrounds and experiences. If you share our passion for making a difference and believe in creating an inclusive work environment, we would be thrilled to have you apply for this amazing opportunity.

Come and be a part of our journey as we foster a diverse and supportive atmosphere where everyone can flourish and showcase their distinct skills. Constantly strive to be the best we can, we look for people who are –
Customer Fanatics - noun:  a person who delivers a first class customer experience every time
Drumbeaters - noun:  a person who enthusiastically celebrates and supports their team mates and the business
Finishers - noun:   a person you can trust to get it done
Advancer - noun:  a person who always wants do better

Who are we?    

Humanforce’s vision is to make work easier and life better for frontline and flexible workforces.  

Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.   

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.  

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the world’s talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.  

Who you are  

You are a passionate wordsmith with a flair for SEO. If you thrive on crafting compelling content that not only resonates with audiences but also ranks high in search results, this is the perfect opportunity for you. 

In this role, you’ll have the chance to work with talented professionals who share your enthusiasm for the written word and creating impactful digital experiences. Your mission is to enhance our online presence through strategic content creation that drives engagement and conversions.  

Please note we are only accepting applications based in Australia.

What you will do   

• Work closely with our Content Marketing Manager to craft SEO-friendly written content, such as blogs, articles, and landing pages, to boost Humanforce’s visibility and ranking in Google search results. 
• Partner with our SEO Specialist to implement the SEO strategy, focusing on both on-page and off-page initiatives to enhance our organic search rankings. 
• Perform in-depth keyword research to pinpoint target keywords and optimise website content accordingly. 
• Engage in link building initiatives to strengthen the backlink profile of Humanforce's websites. 
• Stay abreast of industry developments, search engine algorithm changes, and SEO best practices. 
• Work with the wider marketing team to weave SEO strategies into our digital marketing efforts. 

What you’ll need  

• A degree in Business, Marketing, or Communications/Journalism. 
• At least 2-3 years of experience in a similar role within a SaaS company (experience in other industries is also welcome!) or experience in an agency focusing on SEO copywriting and general SEO strategies for clients. 
• Demonstrated hands-on experience with essential aspects of content, technical, and on-page SEO strategies.  
• A solid grasp of digital marketing principles and how SEO contributes to enhancing organic traffic and overall website performance. 
• Comprehension of the distinctions between SEM and SEO, along with the unique contributions each makes to a comprehensive marketing strategy. 
• Outstanding written and verbal communication skills; ideally, some experience crafting short-form content (like blogs) based on detailed briefs. 
• Keen attention to detail. 
• Intermediate proficiency using SEO tools such as Semrush, Ahrefs, and Google Suite (Analytics, Tag Manager, Search Console, etc.). 
• Ability to work independently while being comfortable reaching out for assistance when necessary. 
• Strong problem-solving and critical thinking skills, with the ability to exercise sound judgment and function efficiently in a fast-paced environment. 
• Exceptional organisational and time management skills, with the ability to work on multiple projects simultaneously. 
• Adeptness in conducting research and sourcing information (using Google, etc.). 
• Results-oriented mindset. 

Some ‘nice to haves’  

• Familiarity with the HR or workforce management software landscape is an awesome bonus but not mandatory. 

Our values   

• We are bold   

• We are all in   

• We are customer obsessed   

• We do what we say  

• We are good humans   

Our approach to flexibility   

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.  

Benefits   

• A flexible working environment   

• The opportunity to be part of a fast-growing tech company    

• A focus on development with access to Go1 learning    

• Paid parental leave and Quarterly Wellbeing Days    

• Employee talent referral scheme (know great people, be rewarded)   

• A fun and friendly culture working with passionate and talented people    

• A work environment where you can genuinely improve the world of work!  

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.     

We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant 

This is your opportunity to join our team of forward-thinking, change-making individuals. Operating at the intersection of health and tech, you'll help us shape the future of healthcare. 

Our Mission

Healthengine’s mission is to improve access to healthcare by helping Australians find and connect with all primary care providers. We strive to achieve this through Australia’s leading healthcare marketplace, bringing together over 4 million active Australians, and more than 10 thousand practitioners that are powered by our technology - and growing.

We’re all patients, right? So, it’s easy to get behind a mission that seeks to improve the healthcare experience for all Australians. 

The Gig

This role aims to ensure the accurate and timely processing of payroll for Healthengine employees and to manage the payment of invoices and expenses incurred by Healthengine, in line with purchasing guidelines. 

This part-time position offers 30 hours per week, working across 4 or 5 days. We’re open to providing flexibility for the right candidate.

Responsibilities:

Payroll Responsibilities:

• Process monthly payroll for up to 80  employees including superannuation, payroll tax, PAYG and salary sacrifice payments

• Ensure compliance with relevant Australian laws, regulations and awards related to payroll, taxation, superannuation, and other statutory requirements 

• Generating payroll reports as required including end-of-year payroll reporting 

• Provide training and support to employees on payroll-related matters

• Identify opportunities to streamline payroll processes, improve accuracy, and enhance efficiency through automation or process improvements 

• Maintaining up to date payroll policies and procedures 

Accounts Payable Responsibilities:

• Processing supplier invoices including matching invoices with purchase orders and other documentation and accurately entering data into the accounting system

• Initiating payments to vendors and suppliers in accordance with payment terms and purchasing policy

• Communicating with suppliers for all accounts payable-related matters

• Processing employee expense reports and employee reimbursements

• Assist with month-end closing activities

• Collaborating with other departments to resolve issues and ensure accurate financial reporting

• Identifying opportunities to streamline accounts payable processes, improve efficiency, and reduce costs through automation or process improvements

• Maintaining up-to-date accounts payable policies and procedures 

General:

• Providing ad-hoc support to members of the Finance and People Teams 

• Assistance with the preparation of quarterly business activity statements

• Assistance with the preparation of the annual fringe benefits tax return 

About You

You're the kind of person who takes accountability in a fast-paced, autonomous and flexible environment. Fast may be your default (like us!) but you never, ever compromise on what’s important, willing to take a steady, more informed approach when it comes to maintaining the trust of our team and customers. You handle change like a pro, and continuous improvement is a way of life. You are not afraid to speak up and share your thoughts respectfully, with the intention of making positive change. You take initiative and drive your own learning journey without waiting for someone to point you in the right direction. And ultimately, you care: about people, health and innovation. 

Experience you’ll bring:

• Experience managing and processing payroll and accounts payable

• 2+ years experience in a similar position

• Proficient in accounting software and Microsoft Office applications, especially Excel.

• Thorough understanding of GST and its application to invoice processing

• Experience with Oracle NetSuite and Infinite Cloud (preferred, though not essential)

Additional Information

The perks behind the work

Healthengine is where you’ll be your best self. You’ll collaborate with smart, interesting people who will challenge you to be better. You will learn a lot and grow even more. Healthengine is the ideal workplace to bring ideas, make change and leave a lasting impact on your team and the industry. 

In addition to an array of growth opportunities, we also offer:

• A hybrid workplace that offers flexibility to balance work and life

• A vibrant social calendar of events, quarterly team-building activities and more

• Unlimited coffee and snacks, and a subsidised vending machine in our Perth office 

• Awesome discounts and salary packaging options through our benefit partner, Maxxia

• Access to learning resources to develop your personal and professional skills 

• Workplace wellness program, including extra leave and access to EAP and other wellbeing resources

• Extra leave so you can recharge and focus on your wellbeing 

• Support for you when it comes time to grow your family with paid parental leave

We're proud to share that Healthengine ranked 13th Best Workplace in Technology 2023 and are a certified Great Place to Work in Australia 2024.

Diversity and inclusion

At Healthengine, we believe in the power of a diverse work environment to fulfil our mission and better serve our providers and patients. We’ve created a culture that genuinely values diverse perspectives and backgrounds, knowing that our differences can inspire new ideas. We are fully committed to building and maintaining our inclusive environment where all voices are respected and heard. If you think you have what it takes but don't check all the boxes, reach out anyway - we’d love to hear from you.