Total 4,438 technical support job vacancies in Australia

The Position:

We have an exciting opportunity to join our In-Work Support Coach team in the Canterbury Bankstown area. if you are looking for work with purpose that has that ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team.   

The InWork Support Consultant’s role is to support our clients once they have a job, and work with employers, ensure long-term sustainable employment. 

On a typical day as an InWork Support Coach you might be:  

• Ensuring all placed clients are supported and contacted, at least fortnightly; 
• Identify areas where alternative or additional training is required and facilitate this support where appropriate;  
• Tracking all placements and maintaining up-to-date records; 
• Providing on the job support to participants and employers to ensure Participants maintain sustainable and ongoing employment; 
• Liaising with employers, clients, and other team members to assist clients to maintain their employment;  
• Assisting with management of claims; 
• Escalating risks or concerns through appropriate channels; and 
• Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process.  

You will be working with a vibrant, collaborative and goals focused team of employment services professionals from diverse backgrounds, who are all seeking to have an impact in the diversity and inclusion space. 

Experience Level: 6-8 yearsAppian Architect - Job Description:The Appian Architect is responsible for leading the design and implementation of enterprise-wide Appian solutions. This role requires a deep understanding of the Appian platform, including its core capabilities, data fabric, Appian AI, RPA etc. The architect will work closely with key business stakeholders, IT teams, and Appian developers to ensure that the Appian implementations align with business goals and IT standards, enhancing operational efficiencies and delivering exceptional value.Roles and Responsibilities:• Strategic Planning and Consultation:o Serve as the primary Appian strategy advisor to business and IT leadership.o Assess business requirements and translate them into effective Appian solutions.o Lead architectural discussions, influencing decisions regarding Appian implementations.o Evangelize the usage of reusable frameworks and artifacts, create knowledge/certification artifacts and evaluation criteria guide.• Design and Implementation:o Design scalable and sustainable Appian architectures, including integration with other enterprise systems.o Oversee the development and customization of Appian applications using Appian designer and other development tools.o Experience of performance compliant design, sustainable and solution architecture.o Leverage modern technologies such as cloud capabilities from various platforms to build efficient solutionso Implements features using native Appian’s out of the box capabilities and plugins, third party components.• Governance and Best Practices:o Develop and enforce Appian best practices and governance frameworks.o Ensure solutions are built for performance, reliability, and scalability.o Manage the Appian platform upgrade process, ensuring compatibility and minimal disruption.• Collaboration and Leadership:o Lead cross-functional teams in the design, development, and deployment of Appian solutions.o Facilitate collaboration between stakeholders, developers, and IT operations teams.o Mentor and develop team members, enhancing their Appian capabilities.• Continuous Improvement:o Stay abreast of Appian product updates, industry trends, and emerging technologies.o Recommend and implement improvements to existing Appian solutions.o Drive innovation by exploring new Appian modules and capabilities like Appian AI (Email Classification, Document Classification and Extraction, Prompt Builder), GenAI Capabilities via Plugins.Skills and Qualifications:• Technical Expertise:o Extensive experience with Appian’s core platform and development tools.o Proficiency in integration technologies (REST, SOAP, JWT).o Knowledge on Cloud platforms like AWS, Azure services and integrations is an added advantage.o Proven experience with key technologies relevent to the Appian.o integration solution including: SSO, SAML, SSL, LDAP, JDBC, ODBC, REST etc.o Excellent knowledge of Enterprise Security and Architecture, middleware and discovery technologies, database design schemas and data modeling.o Excellent problem-solving and decision-making skills.o Excellent communication and stakeholder management skills.• Architectural Acumen:o Strong ability to design scalable, high-performing Appian architectures.o Experience with Appian application customization and configuration.• Experience & Educational Background:o A bachelor's or master's degree in computer science, Information Technology, or related field.o Required certifications: Appian Senior or Lead Developer Certification.o At least 3+ years of experience in designing, developing and architecting via Appian platform. Must have played architect role in end-to-end execution of 3-4 Appian projects.o Exposure to scalable design patterns using Java, J2EE, Micro services-based architecture.

Egis is seeking a dynamic and experienced Business Support – Senior Leader to join our team, overseeing Business Support operations across Australia and New Zealand. This leadership role is integral to harmonizing the efforts of Business Support Officers (BSOs) and Project Support Officers (PSOs) across the region, ensuring high-quality and consistent service delivery. The successful candidate can be located in either Australia or New Zealand.

Key responsibilities:

• Lead and manage the Business Support team across ANZ, providing coaching, development, and guidance to ensure continuous improvement and alignment with business objectives.

• Maintaining an understanding of systems and changes within the organisation, communicating integral information to the business support team as required.

• Apply a commercial and strategic perspective to business support functions, ensuring that the team’s activities align with Egis’ broader strategic direction.

• Coordinate BSO/PSO resources across ANZ, manage real estate portfolios, and lead travel coordination.

• Overseeing supplier and subcontractor coordination, vehicle fleet management, and customer relationship management (CRM) tasks.

• Oversee office management, including workplace health and safety, and compliance with quality and environmental policies - ensuring all offices are resourced and supported effectively.