Total 5,801 support analyst job vacancies in Australia

• Are you passionate about shaping the future of e-mobility in Australia and driving the energy transition?
• Do you have the spark to think on your feet, seek out information, and create solutions?
• Want to support a collaborative team of innovative technology and energy resource experts in a fast-paced, multifaceted role?

What You'll Do

We currently have a 12-month maximum term parental leave cover opportunity for an experienced Executive Assistant/Operations Support to provide a high level of support to the CEO at NRMA Energy.

In this dual role, you will be responsible for calendar, email, travel, and expense management as well as driving operational excellent across the business. This is a role that will suit a highly experienced Executive Assistant and who is interested in learning more about business operations and jumping in to provide solutions to create marketing collateral, arrangements with media, full event management, tender writing, as well as coordinating deliveries to the warehouse, shipping kit.

This role is preferably based at our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home.  Some travel will be required to our Sydney and interstate sites across Australia as agreed and required.

Your responsibilities will encompass:

• Manage the CEO’s diary with excellent communication to both internal and external stakeholders, flagging emails and phone calls ensuring timely responses
• Coordinate and schedule team meetings, workshops and other internal events for the Energy team, draft agendas
• Arrange interstate travel logistics for CEO and team often to remote locations
• Prepare and edit documents, presentations, and reports on behalf of the CEO and team, maintaining a high level of accuracy and confidentiality
• Assist with the accurate and timely entry of contracts into our online portal
• Timely, accurate expense submission for CEO and GMs, delegated approval for team expenses
• Collaborate with marketing, budget for and pay invoices, arrange delivery of kit and collateral, attend events and be a knowledgeable brand representative on the stand
• Assist the Community liaison lead with new site launches including design, ordering and delivery of collateral; smooth stakeholder management of profile industry, government and media attendees, attending some launches
• Assist with tender responses including content writing and information gathering as required
• Provide operational support as required.  This may entail attending sites, speaking with suppliers, customers and partners.
• Source answers to questions from the call centre, ensuring timely responses.
• Read and share EV news ensuring team is across National news items pertaining to EV
• Manage access, logistics and maintenance 3x branded vehicles
• Ensure the team are tracking their safety observations and make your own when out at site/warehouse/office.

What You'll Bring

You are an Executive Assistant experience who has previously supported C-level executives with your excellent communication skills, exceptional attention to detail, and a confident and approachable demeanour and are passionate about learning and providing business operations support.

As the ideal candidate, you will use your proactive, adaptable, and resourceful mindset to anticipate needs and take initiative. Combining your proficiency with productivity tools such as MS Office Suite, and your outstanding organisational and time management skills, you will prioritise and multitask effectively. Your strong problem solving abilities and the capacity to make informed decisions independently enables you to support what the CEO and the team in meeting their targets.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

 

About the role:

This is an excellent opportunity for a Desktop Support Engineer looking to:

• Add value leveraging their skills supporting & managing a Windows environment
• Expand their skills across MacOS, Linux, Databases, Networks and Tools
• Be part of a growing close-knit team

At FinClear the Desktop Support Engineer key purpose is to collaborate with the greater infrastructure team to ensure our people are supported and able to leverage the relevant Hardware, Software Applications/ Systems and related Infrastructure to maximise their potential.

This role will see you work within a team of 14 that is part of a larger cross functional technology team of 60 and growing. Support across BAU and projects are two key areas of this position where you will initially add value supporting our people.

Your efforts will also help free up seniors to stand up other exciting projects that not only will fuel us for future success but also offer you exposure in other areas of infrastructure. This opportunity is ideal for someone skilled that enjoys supporting a Windows environment but wants to broaden their exposure to other parts of the world of infrastructure.

Key responsibilities include but are not limited to:

• Being the focal point offering support and providing an amazing experience to our people
• Provide onsite and remote support
• Understanding issues and troubleshooting
• Oversee the IT-related on & off-boarding of staff along with the preparation & maintenance of required hardware and application configuration
• Create & manage user/device accounts
• Provide technical support & rectification of technical issues
• Assist with the support and management of landline, internet & mobile telecommunications   
• Ensure the performance of local area network (LAN) applications, Wi-Fi network & IT infrastructure are optimised across all sites
• Ensure secure IT systems and infrastructure across all platforms and assets
• Maintain accurate ICT documentation & inventory database
• Provide support for meeting rooms with AV equipment
• Work closely with all teams to enhance processes & implement new technologies
• Provide advice and assistance relating to the Standard Operating Environment for end user computing devices systems
• Install equipment & test software applications as required
• Support the roll-out of new applications and solutions

The Tech Stack:

• Windows, MacOS, Linux
• Microsoft Office Application Suite – Word, Excel, PowerPoint, Teams
• Microsoft Office 365 - SharePoint, OneDrive
• Basic Network Configuration, Analysis and Management
• PowerShell/Batch Scripts
• Ivanti ITSM
• Crowd Strike
• Atlassian Jira & Confluence
• Exposure to Oracle, Postgres, MS SQL Database
• Audio/Video Conferencing Configuration, Analysis and Management
• Multi-Function Device Configuration, Analysis and Management
• AWS

Current Opportunity – Analyst – Corporate finance With continued high growth and a healthy pipeline the BDO Corporate Finance team are seeking to grow our team with the appointment of a number of Senior Analysts. We are a multi-disciplinary team and our staff have the opportunity to work on engagements across a range of corporate finance specialisations including valuation, due diligence, financial modelling and mergers and acquisitions. Your new opportunity Our clients are typically ASX-listed companies, private equity funds and medium to large sized local and international private corporations.  You will have the opportunity to be involved in valuations (infrastructure assets, accounting, tax and other regulatory valuations, derivatives etc.), due diligence assignments (acquisition and vendor due diligence, other vendor assistance) and a variety of other corporate finance engagements. In your new role you will: Review and interpret financial statements to determine business operations, drivers and performance indicators; Compile industry research; Construct, review and amend financial models; Apply valuation methodologies including discounted cash flow, capitalised maintainable earnings and option pricing models; Preparing financial data books, populating and maintaining data rooms; Communicating with clients and other transaction advisors to progress engagements; and Engage with and learn from a dedicated and supportive team and leverage the wider BDO network to grow your career. What you’ll need to succeed: 1-3 years’ experience in a professional services firm (in an area such as corporate finance, audit, business services or tax) Audit (CA or CPA qualified) and/or financial modelling background considered advantageous. Strong written and verbal communication skills that enable results to be communicated concisely Solid analytical and research skills. Strong work ethic, interpersonal skills and passion for adding value. At BDO we value our culture and people, you'll need experience in managing a team with an ability to mentor, collaborate and foster growth in others. We also place a high value on client delivery and are known for outstanding client service, you'll be someone that resonates with this value and is experienced in delivering value to your clients. What we will offer you BDO offers professional development, collaborative culture, workplace flexibility, global career growth opportunities and an industry-competitive salary package. We are committed to building your technical, advisory, leadership, and management skills, and balance work with promoting health, wellbeing, workplace giving and social activities. At BDO, we want you to enjoy what you do and the community of colleagues and clients you work with. As a firm, we embrace an inclusive culture and value the difference and unique perspective of every individual. We are proud to be named an Inclusive Employer by Diversity Council Australia (DCA). About BDO BDO is a trusted adviser to clients looking for audit, tax and advisory services. As one of the world’s leading audit and accounting organisations, we have clients of all types and sizes across an array of industry sectors.  Our values are at the core of who we are and how we work with each other and with our clients. These values are the foundation of what we deliver, IDEAS | PEOPLE | TRUST. This is about delivering ideas and advice that create value; quality-driven people who are motivated by providing exceptional client service; and being trusted to get the job done. Learn more about BDO.  To submit your application please click Apply Now. Learn more what we offer at BDO.  The remuneration for this role starts at $90,000 IDEAS | PEOPLE | TRUSTFor further information, and to apply, please visit our website via the “Apply” button below.

Ability Action Australia is a growing company with a great culture, along with unlimited professional development and career advancement opportunities for aspiring clinicians. We are looking to expand our multi-disciplinary team providing supports to NDIS participants living in/around the Townsville region. We are now looking for Behaviour Support Practitioner's who have a minimum of 6-months experience in Behaviour Support, and who have been assessed as CORE (or above) suitability. 

Responsibilities will include:

• Assisting NDIS participants, along with their families and/or carers, to identify their needs through assessment and person-centred planning
• Evaluating, developing and delivering evidence-based support plans within a complex support space
• Developing meaningful goals and practical strategies utilising a positive behaviour support framework, and with a commitment to eliminate restrictive practices, in the home and community
• Ensuring individual plans reflect our NDIS participants' goals, passions and strengths, as well as ensuring they get more out of life
• Building the knowledge, capacity and strengths of those who support participants in their lives - family, carers, friends, etc
• Acting as an advocate and role model for best practice
• Working collaboratively within a multidisciplinary team

What's in it for you?

As you support many, we support you. We offer:

• Benefits – Professional Development allowance, staff referral scheme, Fitness Passport… just to name a few
• Flexibility & Work-life balance – Combine the convenience of working from home with the social interaction of working in the community plus the support of an office
• Excellent remuneration – Industry leading salary + km reimbursement + laptop + smartphone + Performance with Purpose Reward and Recognition Program + salary packaging options
• Career progression – Access to ongoing training tailored to your interests and long-term goals combined with professional development opportunities with Ability Action Australia and our parent company MedHealth
• Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to NDIS participants

This position is for 11 months of Maternity Leave Cover and is reporting to the Customer Support Team Leader. The Customer Support Consultant position entails answering real-time inbound customer enquiries via phone, email, and live chat to provide exceptional customer service, with a focus on meeting weekly service and sales KPIs.

• Providing a high level of customer service to our customers with exceptional knowledge of our products, services, processes and systems. 
• Exceeding weekly targets by achieving KPIs for calls, chats, revenue and customer satisfaction.
• Prioritization of customer service when complaints arise, and refer them to the correct escalations department. 
• Liaise with manufacturers on behalf of customers and uphold positive. relationships with suppliers.
• Involvement in daily stand up training to increase knowledge in products and processes.
• Building relationships with necessary teams to ensure our customers are provided with the best possible experience.
• Embodiment Winning’s company values Key Skills & Experience.

Title:

Pricing Analyst

KBR Government Solutions APAC

From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR. Our strength as an Australian company is demonstrated through more than 60 years of successful project and solution delivery.

Headquartered in Canberra, KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing a low-risk and cost-effective service to our customers.

Our combined experience and expertise delivers the right solutions, technology and equipment at the right time.

Mission and Scope

As Pricing Analyst provide pricing management and analysis in collaboration with the line of business, finance S&SD and EPMO teams to ensure accuracy and integrity of business pricing activity for the GS APAC business. The pricing Analyst is responsible for supporting and guiding the determination of competitive pricing strategies to gain market share and achieve revenue goals, including data analysis of multiple sources, develop complex pricing models, and collaborate with sales and marketing teams to develop sales strategies.  Uses experience and problem solving skills to develop and improve processes. Provides guidance to less experienced team members and operations staff.

This position is a Permanent, Full-Time opportunity and can be based in either Canberra, Melbourne or Brisbane.

Responsibilities

The key responsibilities of the role will include, but is not limited to:

• Collaborating with the GS APAC Lines of Business, Accounting Business Partners and the Sales and Strategy team to deliver competitive and business sustainable outcomes through the Sales and Strategy lifecycle.
• Analyzing competitor pricing, preparing market share and revenue forecasts, and comparing the outcomes of different pricing strategies
• Assessing data from a variety of sources to gain insights into pricing strategies and market trends.
• Analyzing competitor pricing and market trends to increase market share and profitability.
• Tracking customer engagement to develop effective pricing strategies for products and offerings.
• Applying statistical modeling methods to determine the potential impact of pricing strategies on profitability.
• Recommending pricing strategies that align closely with market trends and identifying new market segments.
• Forecasting revenue and market share based on market trends, production costs, profit margins, and sales volumes.
• Collaborating with sales and marketing departments on developing and implementing competitive pricing strategies.
• Developing dynamic pricing tools to effectively respond to changing market needs and trends.
• Preparing and presenting pricing analysis findings to executives, marketing teams, and sales staff.
• Keeping informed on pricing analysis methods and industry trends.
• Preparation of reports on the performance of Line of Business or specific projects to monitor results
• Preparation and mitigation of risk as it relates to pricing activities
• Work with the leadership team to develop and improve performance
• Analyse the performance and propose action plans to improve profitability and cash generation corrective action plans as required
• Support the development of changes to business operations in order to support BAU financial reconciliation activity
• Other reasonable tasks as assigned relevant to this appointment, skill set and experience.
   

Qualifications, Skills and Experience

Essential:

• A bachelor's degree in mathematics, statistics, finance, economics, or in a related field.
• A minimum of five years' experience as a pricing analyst in a similar industry.
• Experience with business intelligence (BI) software
• In-depth knowledge of statistical methods and data analysis.
• Extensive experience in analyzing pricing strategies and forecasting revenue and market share.
• Experience in collaborating on pricing strategies with sales and marketing departments.
• Ability to keep abreast of industry trends and develop dynamic pricing tools.
• Advanced ability to present pricing analysis reports to relevant stakeholders.
• Excellent analytical and communication skills.
• Sound knowledge of quantitative and qualitative data analysis methods and experience in a similar role.
• Strong ability to translate pricing data into actionable profit-enhancing strategies.
• High levels of flexibility, adaptability and learning agility
• Knowledge of CASG/Defence/Aus Government pricing and procurement policies
• Solid problem solving skills and persistence in the face of obstacles
• Ability to build trusted relationships at all levels
• Ability to manage a high volume of workload and prioritise effectively
• Ability to obtain a Defence Security Clearance

Desirable:

• A master’s degree in business administration will be advantageous.

What we will offer you:

• A workplace culture certified as a Great Place To Work
• Flexible working
• Competitive salary (including annual reviews)
• Paid parental leave
• Income protection
• Corporate rewards
• Salary packaging/Novated leasing
• Employee stock purchase plans
• Flu shots, skin checks and discounted private health insurance
• Career development: Online learning, mentorship and career pathways

#LI-NG1

First Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are a looking for an exceptional IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best MSP-specialised Field Services technician in Queensland. Why would such a mythical creature consider coming to First Focus? What makes First Focus better than where you are today?

• We understand the challenges of technical specialists in the field and work with you and our clients to make sure you still get the time and the opportunity to train and develop
• We seek the best clients for our team to work with as well as the best people to support our clients
• We know that great field specialist value different things to Service Desk - daily variety, great customer relationships and new challenges

• We find and retain the best. Best Service Desk, best Project Engineers, best team!

Role

In this role you will:

• Provide onsite desktop and IT infrastructure support to our customers across Brisbane
• Be involved in occasional project work to deploy solutions
• Experience opportunities to install and configure Servers, Networking and other IT equipment
• Be exposed to account management, VOIP, technical presales, and other areas
• Work with highly experienced Engineers and Technical Account Managers to maintain best practice environments
• Work across technical infrastructure from desktop to firewall, backup systems and software

• Solid knowledge of Microsoft AD, Exchange, Azure and Office 365 environments coupled with your generalist networking skills
• Excellent written and spoken English, with a great phone manner.
• Great attention to detail and time management skills.
• Experience working with an IT outsourcer or service provider. (Desired)
• Must have vehicle and full drivers license. (Mandatory)

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• Up to $85k as part of a great package. Option of Telsa available as part of package.
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
• ‘Never Stop Growing’ is deeply imbedded in our DNA - we offer up to 10 paid training days a year and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
• Staff are encouraged to take advantage of our weekly internal training sessions and library
• Opportunities for personal and professional development with our FastTrack mentoring program
• We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
• Option of a Tesla company car as part of your ongoing employment package (conditions apply)
• $40/month towards your mobile phone and data plan under our BYOD policy, and if you want to bring your own laptop to work, we'll double that
• Complimentary membership with Women in Technology (WiT)
• Regular social events and a great team culture!

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.

We're seeking an entry level Service Desk Analyst to join the newly established Service Desk team. The Service Desk Analyst will be responsible for providing first-level technical support to our internal staff. This includes troubleshooting and resolving hardware and software issues, providing user training and documenting technical issues. The ideal candidate will have a strong customer service orientation and a passion for technology. Due to the team requirements, it is essential to work in our head office in Sydney CBD one day per week.

As our Service Desk Analyst you will be responsible for:

• Working closely with our IT Operations team.
• Procurement and management of hardware & peripherals (laptops, mice, monitors, headsets).
• Issuing swipe cards for our Sydney Head Office.
• Managing application provisioning for all cross functional tools such as Slack, Google Workspace, Okta.
• Managing virtual communication tools such as Zoom, Slack, GoogleMeet.
• The remote management of company technology via security software.
• Troubleshooting hardware and software issues on MacOS, iOS, Windows and Android.
• Troubleshooting IT issues across the entire Employment Hero business.
• Working within data protection compliance with ISO27001.
• Participating as a project resource for IT Operation initiatives.

What will you bring

• Entry level experience in Technology (Up to 1 year experience).
• Degree and/or related qualification in Information Technology or Information Systems.
• Ability to work in a busy, fast-paced environment.
• A keen eye for details with a strong work ethic and willingness to learn.
• Strong communication, presentation and listening skills.
• Be willing to go the extra mile to make our team experience memorable.
• Exceptional organisational and time management skills.
• The ability to take direction and also work autonomously.
• Comfortable with Windows and Mac administration.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Upon applying, you can anticipate a thorough review of your application, followed by an engaging interview process. Successful candidates will have the opportunity to meet with relevant stakeholders, gaining valuable insights into the organisation and the role.

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our BlueScope Building Solutions business in Hamilton, Newcastle as a Business Systems Analyst initially in a 12-month fixed term contract. BlueScope Building Solutions is a part of BlueScope Building Components, a division of BlueScope in Australia, manufactures and markets steel building products, solutions, and services through its four leading brands: Lysaght, Fielders, Ranbuild and Kiteleys.

Our Building Solutions business has a pipeline of exciting tech projects that will prepare and reset our digital landscape - this is a newly created role for someone proactive and who promotes a growth mindset. We are at the early stages and by joining the team now, you will be at the forefront of shaping our digital landscape. Reporting to the Commercial Manager of our Buildings Solutions business, you'll be initially focusing on a key transformation project in our Kiteleys business. Our team will rely on your technical capability as you guide and partner with a diverse range of stakeholders. There will be the opportunity for variety and exposure, as you'll be a critical link for the wider team, leveraging your expertise to unlock process improvement and opportunities for systemisation. You’ll be connected into our wider IT network, who can offer you access to a wide range of technologies and platforms and will be a source of support and guidance. 

Enjoy a competitive salary, access to further training and career development opportunities, and various health & wellbeing initiatives as well as access to our Employee Assistance Program.

What Will You Do?

Working closely with business teams and IT professionals, you’ll be driving the configuration, development, and integration of our ERP system (SAP Business One) to align with business requirements as we deliver the latest version to users. To achieve this, you will:

• understand business processes and work with stakeholders to define, consolidate and leverage data
• proactively collaborate with the business to analyse information needs and functional requirements and to optimise business process efficiency
• resolve current gaps in business requirements and user training and processes
• act as a conduit between the business and internal and external system providers to deliver integration and development opportunities

More About You

As someone with knowledge of data and system analysis, you’ll be skilled at providing IT solutions that bring commercial benefits. You'll have:

• proven analytical skills, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements
• an interest and skill at solving problems with creative and effective solutions 
• excellent communication skills both written and verbal, and the ability to interact with a diverse group
• the desire and tenacity to affect change and promote the benefits to bring people along on the journey  
• some technical experience in a SAP Business One environment or similar would be hugely beneficial

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Friday 7th February 2024.  

This position is reporting to the Customer Support Team Leader. The Customer Support Consultant position entails answering real-time inbound customer enquiries via phone, email, and live chat to provide exceptional customer service, with a focus on meeting weekly service and sales KPIs.

• Providing a high level of customer service to our customers with exceptional knowledge of our products, services, processes and systems. 
• Exceeding weekly targets by achieving KPIs for calls, chats, revenue and customer satisfaction.
• Prioritization of customer service when complaints arise, and refer them to the correct escalations department. 
• Liaise with manufacturers on behalf of customers and uphold positive. relationships with suppliers.
• Involvement in daily stand up training to increase knowledge in products and processes.
• Building relationships with necessary teams to ensure our customers are provided with the best possible experience.
• Embodiment Winning’s company values Key Skills & Experience.

This position is reporting to the Customer Support Team Leader. The Customer Support Consultant position entails answering real-time inbound customer enquiries via phone, email, and live chat to provide exceptional customer service, with a focus on meeting weekly service and sales KPIs.

• Providing a high level of customer service to our customers with exceptional knowledge of our products, services, processes and systems. 
• Exceeding weekly targets by achieving KPIs for calls, chats, revenue and customer satisfaction.
• Prioritization of customer service when complaints arise, and refer them to the correct escalations department. 
• Liaise with manufacturers on behalf of customers and uphold positive. relationships with suppliers.
• Involvement in daily stand up training to increase knowledge in products and processes.
• Building relationships with necessary teams to ensure our customers are provided with the best possible experience.
• Embodiment Winning’s company values Key Skills & Experience.

Reporting to the IT Infrastructure Manager, and part of an experienced team, you'll be delivering top-tier IT support services, crucial for our internal and external stakeholders. Your role extends to managing and implementing various systems, including network infrastructure, Microsoft 365, phone systems, and more.  We work a flexible and hybrid work environment, between you home office and our Coolangatta support office.

What you will do:

This role is tailored for an 'early to mid-career' IT professional. Your background should encompass working within an IT Service Desk environment, supporting remote users, and possessing strong expertise in Office 365. Experience in Azure AD/AD, SharePoint, networks, and VoIP systems (3CX) is desirable. A home setup conducive to remote work is essential.

What you will bring:
If you're passionate about delivering exceptional service and support, thrive in a hands-on environment, and possess a flexible attitude towards work, you're the perfect fit. Your familiarity with ITIL, N-Central device management, SCCM & Intune, Newbook or other Property Management Systems, CCTV, and supporting wireless networks would be highly advantageous.

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives. 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

 

Our client is in the professional services industry and is looking for two experienced IT Support Consultants to join an existing experienced team. The ideal candidate will have excellent technical skills and a passion for delivering exceptional customer service. This role will involve providing BAU support to members of the business as well as providing VIP support to senior stakeholders and assisting with projects. As an IT Support Consultant, you will be responsible for: Providing technical support to users via phone, email, and in person Troubleshooting and resolving hardware and software issues for clients. Configuring and setting up new hardware and software Conducting regular maintenance and updates on systems. Providing users with recommendations on new technologies and solutions to improve their IT infrastructure. Qualifications: Minimum of 2 years of experience in IT support. Solid understanding of hardware and software troubleshooting. Experience with Windows operating systems. Knowledge of networking and security protocols. Strong communication skills and ability to work well with clients. Ability to work independently and within a team. Why Work with our client: Competitive salary and benefits package. Opportunity to work with a dynamic and supportive team. Chance to work with a wide range of clients from different industries. Opportunities for career growth and advancement. Training and development programs to enhance your skills and knowledge. Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted. Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/sydney By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Change Analyst - Higher Education Your new company You will be working for a leading university close to Sydney's CBD. Your new role As Change Analyst, you will be supporting the Change Manager with a business transformation underpinned by technology. You will be responsible for change impact assessments, stakeholder engagement, communications, and business readiness. What you'll need to succeed You'll be an experienced change analyst who has supported large-scale transformations within Higher Education. You will have excellent stakeholder engagement skills and will be able to manage different stakeholder needs. System implementation experience is essential. What you'll get in return You'll gain a 6-month contract with a high chance of extension and will earn up to $800 per day + super. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #2841164

Current Opportunity – Analyst – Corporate finance With continued high growth and a healthy pipeline the BDO Corporate Finance team are seeking to grow our team with the appointment of a number of Analysts. We are a multi-disciplinary team and our staff have the opportunity to work on engagements across a range of corporate finance specialisations including valuation, due diligence, financial modelling and mergers and acquisitions. Your new opportunity Our clients are typically ASX-listed companies, private equity funds and medium to large sized local and international private corporations.  You will have the opportunity to be involved in valuations (infrastructure assets, accounting, tax and other regulatory valuations, derivatives etc.), due diligence assignments (acquisition and vendor due diligence, other vendor assistance) and a variety of other corporate finance engagements. In your new role you will: Review and interpret financial statements to determine business operations, drivers and performance indicators; Compile industry research; Construct, review and amend financial models; Apply valuation methodologies including discounted cash flow, capitalised maintainable earnings and option pricing models; Preparing financial data books, populating and maintaining data rooms; Communicating with clients and other transaction advisors to progress engagements; and Engage with and learn from a dedicated and supportive team and leverage the wider BDO network to grow your career. What you’ll need to succeed: 1-3 years’ experience in a professional services firm (in an area such as corporate finance, audit, business services or tax) Audit (CA or CPA qualified) and/or financial modelling background considered advantageous. Strong written and verbal communication skills that enable results to be communicated concisely Solid analytical and research skills. Strong work ethic, interpersonal skills and passion for adding value. At BDO we value our culture and people, you'll need experience in managing a team with an ability to mentor, collaborate and foster growth in others. We also place a high value on client delivery and are known for outstanding client service, you'll be someone that resonates with this value and is experienced in delivering value to your clients. What we will offer you BDO offers professional development, collaborative culture, workplace flexibility, global career growth opportunities and an industry-competitive salary package. We are committed to building your technical, advisory, leadership, and management skills, and balance work with promoting health, wellbeing, workplace giving and social activities. At BDO, we want you to enjoy what you do and the community of colleagues and clients you work with. As a firm, we embrace an inclusive culture and value the difference and unique perspective of every individual. We are proud to be named an Inclusive Employer by Diversity Council Australia (DCA). About BDO BDO is a trusted adviser to clients looking for audit, tax and advisory services. As one of the world’s leading audit and accounting organisations, we have clients of all types and sizes across an array of industry sectors.  Our values are at the core of who we are and how we work with each other and with our clients. These values are the foundation of what we deliver, IDEAS | PEOPLE | TRUST. This is about delivering ideas and advice that create value; quality-driven people who are motivated by providing exceptional client service; and being trusted to get the job done. Learn more about BDO.  To submit your application please click Apply Now. Learn more what we offer at BDO.  IDEAS | PEOPLE | TRUSTFor further information, and to apply, please visit our website via the “Apply” button below.

What you'll do:

The position will provide critical analytic support across all aspects of Treasury/ Funding, including:

• Working within the Treasury team on managing current and executing new funding facilities
• Modelling funding requirements and timing
• Responding to funders/ rating agency requests
• Working with team and legal counsel on drafting documentation
• Preparing investor pitches and other marketing materials
• Work with Shift’s data and technology teams to ensure internal and external reporting is produced in a timely and accurate manner

We exist to bring amazing people together to explore the art of possible.

Bailey Abbott are a progressive and dynamic IT Consultancy business working across both Public and Private sectors. People are at the core of everything we do. We’re all about nurturing and inspiring people – ours and our clients. We bring a positive attitude and mindset to everything we do. We confidently use our knowledge and skills to solve problems, finding a better and easier way forward.

We deliver transformational outcomes to take businesses further, fearlessly. Confidence and trust is fundamental to delivering superior outcomes and we take ownership and responsibility for our commitments.

Our People

When you assemble an extraordinary group of individuals with a wide range of backgrounds and skills, something truly magical occurs. By cultivating an environment and fostering a culture that encourages and inspires, we unlock the full potential of each person, allowing them to bring forth their very best.

Our specialist IT Consultants are creative, collaborative, and passionate. We’re strong advocates for change, challenging the status quo through new thinking, technology, and practices. Always exploring creative ways to simplify complexity.

As a Consultant with Bailey Abbott, you will have the opportunity to build your project portfolio by gaining exposure and experience working across different clients, industries, technologies, and methodologies, all while having the stability and security of a permanent position.

Our Career Opportunity

Bailey Abbott now have an exciting opportunity for a Business Analyst to join our Business Analysis capability. Our Business Analyst specialists work within an active community of practice, enabling you to benefit from their years of collective experience and wisdom.

As a consulting Senior Business Analyst with Bailey Abbott, you will undertake the analysis, implementation, and support of business systems within our customers to achieve identified business goals. In this role, you will leverage your extensive business analysis experience to lead and drive complex consulting projects, collaborating closely with clients to deliver strategic solutions that enhance their operations and achieve their business objectives.

• Lead and manage end-to-end business analysis activities for consulting projects, working with clients to define project scope, goals, and deliverables
• Collaborate with executive stakeholders to understand their vision, challenges, and strategic goals, and translate them into actionable analysis strategies
• Conduct comprehensive analysis of existing processes, systems, and data to identify improvement opportunities and align them with client business objectives
• Elicit, document, and analyze intricate requirements through workshops, interviews, and thorough research, ensuring stakeholder alignment
• Mentor and guide junior business analysts within both the customer team and the Bailey Abbott team, providing expertise, support, and fostering their professional growth
• Collaborate with cross-functional teams, including development, design, and quality assurance, to ensure accurate implementation of requirements
• Provide strategic guidance to clients based on your analysis, industry insights, and business acumen
• Drive solution design sessions, working closely with technical teams to ensure the feasibility and alignment of proposed solutions

• Demonstrated experience as a Senior Business Analyst
• Proven track record in consulting roles or a strong aspiration to embody the essence of a genuine Consultant
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Experience in gathering requirements and conducting business process analysis
• Ability to work effectively in cross-functional teams
• Knowledge of business analysis methodologies and tools
• Bachelor's degree in Business Administration or a related field

• Paid Birthday Leave
• Access to Employee Assistance Program
• Novated Leasing
• Flexible Working Options
• Regular team gatherings including monthly team lunch
• Professional development opportunities and continuous learning
• Financial benefits through Discount Store

Our clients are diverse and so are we. We engage with great talent from all walks of life to bring their extensive and varied experience to help promote innovation. We encourage applications from candidates from all backgrounds to further strengthen Bailey Abbott.

Bailey Abbott. Explore Possible.

Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough.

As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first — one bowl at a time.

Today, we are proud to share we’ve served almost 30 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets.

Currently, we have a team of 200+ pet-obsessed and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing.

To date, we have raised over $60M in funding from venture capital investors and pet industry insiders, who believe in our mission and ability to drive change in a stagnant industry, providing nutrition that nourishes puppers from the inside out.

Are you ready to shake things up and give pets the life they deserve? Come join our pack!

Our Mission

The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards — prioritising treating symptoms instead of addressing the root cause. That’s where we come in. At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal.

We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too. Our mission is to double the average lifespan of dogs and cats by 2050.

The Team

Lyka is growing and is looking for an exceptional Sales Operations Analyst that will be responsible for helping set up systems and processes for the Partnerships Team, our GTM launch for our Vet Partners Program and troubleshooting issues as we scale rapidly with a small team.

Who you are

You will create quality, efficiency and velocity for our Partnership team by building thoughful processes and automations using our CRM and supporting tech stack. This is a fantastic opportunity to make an immediate impact and hit the ground running by helping with our GTM launch for our Vet Program. As a valued contributor of our team, you will have experience delivering projects through thoughtful analysis, while having a positive impact on the health of dogs and the planet!

What you will do

• Manage our CRM (HubSpot), ensuring proper data hygiene and adherence, while collaborating with internal teams to drive new automations, processes and integrations
• Work with Lyka Pack Members to identify system gaps, errors and shortcomings while developing and owning the plan for remediation
• Project manage large scale program launches, like our upcoming Vet Program, as well as system changes and process improvements by working with multiple departments and stakeholders to ensure project deliverables are clearly communicated
• Act as a trusted partner to our sales team by assisting with the development of sales plans and strategies, offering comprehensive operational and analytical support
• Identify and drive key projects across Lyka/Partnerships, ensuring the overall roadmap is aligned with overall internal infrastructure
• Create sales and channel dashboards incorporating performance metrics to showcase insights and communicate strategic recommendations (ex. analyse a particular strategy campaign, commission payment analysis)
• Live and work in accordance with Lyka’s values and principles in the workplace

• 3+ years of ever-increasing responsibility in Sales Operations, Enablement, Strategy, BizOps, or Analytics role within a B2B (ideally SaaS) company or in a top tier strategy consultancy environment
• Experience managing a CRM, preferably HubSpot
• An analytical and inquiring mind with the ability to communicate data into relevant insight
• Organised and concise: able to document and consolidate complicated issues into a clear, obtainable solutions
• Sales Enablement experience with onboarding, product training, sales resources, and internal content for teams
• Advanced excel skills, particularly managing a large macro-run process

Some ‘nice to have’s: (additional skills and experiences that are not necessary but would be an awesome addition)

• Previous experience with a GTM launch for a new product
• Experience working within a high-growth sales team environment
• Fluency in Tableau and/or SQL

• Work in a fast-growing start-up, experiencing what goes behind the scenes to sustain hyper-growth for a start-up with a physical product!   
• Growth and Development – Lyka is growing extremely quickly, which means you will have the opportunity to experience different challenges every day and progressively acquire more responsibilities as our facility and team expands. We provide an annual L&D budget for you to continue your personal development.    
• Work for a sustainability focused company – we are an official B.Corp while also being Australia’s only non-negative and plastic-negative pet company. We’re always looking at ways for us to improve our sustainability practices to ensure we care for the health of our dogs, ourselves and our planet.  
• Be part of a diverse top talent team, coming from widely different backgrounds and geographies.   
• 12 weeks of paid parental leave for primary and secondary carers, a longside 2 weeks of miscarriage leave in the first twenty weeks. We also offer 18 paid weeks to both primary and secondary carers if you have been at Lyka for over two years.    
• Wellbeing assistance & tools to take care of your mental and physical wellbeing so you can do your best work.   
• Flexible hybrid working: we aim to be in the office 3 days a week to get our best work done with our colleagues and furry friends. We have pet-friendly offices and industrial kitchens in Sydney and Melbourne.  

• Pupper parent support to care for your furry friends – flexible arrangements for new pets, pet-friendly offices, discounts, and financial allowance for dog training & care to help them live their best life!   

We are committed to building inclusive and diverse teams

Lyka is an equal opportunity employer devoted to providing a working environment that embraces and values diversity and inclusion. We celebrate diversity, are devoted to creating an inclusive environment for all staff and encourage people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.

Build a future proof career in Tech with transferable, in demand skills. This pathway offers dedicated training, a supportive environment and access to the tools and resources you’ll need to excel as your experience and expertise grow!

About the Opportunity

As a beginner Tech Support, you’ll be part of a wider team that work directly with Datacom’s clients (often Government agencies) After comprehensive training your role will be to help solve technical issues as they arise over phone, email or an alert system, you’ll work in a timely and efficient manner, with the option to escalate for additional support where necessary.

Your training will include an introduction to ITIL. A globally used Service Management Framework that will help you identify, troubleshoot and resolve incidents.

What does success look like?

• Great written and verbal communication
• Collaboration
• A problem solver
• High level of customer service and management skills
• Attention to detail
• Driven and motivated
• Interest in learning and diversifying skillset

Due to the nature of Datacom’s clientele, as part of the onboarding process we will a Datacom sponsored Baseline Security Clearance.

What we're looking for

While exposure to Technology (either through self-learning or formal qualification) would be ideal, it isn’t required. We're looking for people ready to build their skills, adapt and learn. We can show you the ropes, so long as you’re willing to put in the effort.

Flexibility & Hours

This opportunity is full time with a target start date of as soon as possible!

The operational hours in Tech Support vary from Monday to Sunday (8.00am – 6.00pm) we also have afterhours roles which require availability Mon-Sun (6:00pm – 8:00am)

This role is 100% based onsite in Modbury

The future is bright!

The scope of Datacom's expertise is broad. We have teams in Cloud, Cyber and Networks, Software, Design, Project management and Consulting (to name a few!) So, while you can build a solid career in Tech Support there are plenty of pathways you can specialize in, once you build a core skillset.

About Datacom

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

We have over 6,500 people across our global offices and generate an annual revenue of over AU $1.48 billion annually. This makes us one of Australasia's largest professional IT services companies. We are committed to hiring, developing and promoting diverse talent.

• AU Citizenship only
• Available full time

We are looking for a skilled Salesforce Business Analyst based in Melbourne Location. This is a great opportunity to work with a global IT service leader and contribute to exciting projects.

• Minimum 3 years working as a Salesforce Functional Consultant or Senior Business Analyst with experience working in the digital portal or app channel.
• Prior experience as a Business Analyst with a focus on Salesforce implementation and integration.
• Strong understanding of Salesforce functionality, including Sales Cloud, Service Cloud, and CRM best practices.
• Experience in requirement gathering, gap analysis, and process documentation.
• Ability to translate business requirements into technical specifications for Salesforce developers.
• Experience in conducting user training and providing post-implementation support.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills to effectively collaborate with stakeholders.

About Us

Zone IT Solutions is Australia based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities

Our Client is a leading consulting firm working with a diverse range of clients, including Fortune 500 companies, startups, and non-profit organizations.

As an IT Business Analyst, you will play a crucial role in understanding client needs, analyzing business processes, and recommending solutions to improve efficiency and effectiveness. You will collaborate with stakeholders from various departments to gather requirements, conduct research and analysis, and translate findings into actionable insights.

Responsibilities:

• Collaborate with stakeholders to gather, document, and analyze business requirements
• deliver highly technical requirements to non technical stakeholders
• Identify areas for process improvement and propose innovative solutions
• Create and maintain comprehensive documentation, including functional specifications, use cases, and process flows
• Perform data analysis and provide insights to support decision-making
• Facilitate workshops and meetings to elicit requirements and drive consensus
• Work closely with cross-functional teams to ensure successful project delivery

Requirements:

• Proven experience as a IT Business Analyst or similar role
• Strong analytical skills with the ability to collect, organize, and analyze large datasets
• Excellent communication and interpersonal skills
• Ability to translate complex business requirements into clear and concise documentation
• Experience with business process modeling and improvement methodologies
• Proficient in data analysis tools and techniques
• Knowledge of project management principles and methodologies
• Ability to work independently and manage multiple projects simultaneously
• Relevant degree in Business Administration, Computer Science, or a related field

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

• Be uniquely you, come as you are
• Work for a market leading business, and large scale transformation
• Be a part of tangible change

Please note, this role is a Fixed Term Contract.

As a pivotal member of the Endeavour Advanced Analytics team, the Senior Data Analyst will take on a crucial role as our Tableau and Data Visualisation expert, contributing to the end-to-end process of data sourcing, modelling, and dashboard design.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Designing, building, testing, and maintaining high-quality Tableau dashboards

• Providing Tableau development and BI expertise, best practice and knowledge sharing within the team.

• Serving as a Subject Matter Expert (SME) for all things Tableau.

• Offering ongoing and ad-hoc reporting, analysis, and insights in a timely manner.

• Establishing credible relationships with stakeholders and third-party vendors.

• Producing data, analytics, and insights from various data sources, including GCP, Azure, and proprietary databases.

• Leading, coaching, and developing junior team members.

• Advocating for solid data governance, capture, and sharing principles across our data platforms.

• Curating and maintaining unified customer data assets and data models.

Key Tools:

Utilise your expertise in SQL, DBT, Tableau, and GSuite, along with hands-on experience in Cloud platforms such as Google Cloud Platform and Azure Databricks.

Lead Analyst, Data Analytics, APAC There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. ​ We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.   POSITION PURPOSE The Lead Analyst, Data Analytics, is an advanced subject matter expert in data analysis, business Intelligence, analytics, and consulting.  They will be a practitioner and thought leader, working closely with stakeholders in EMEA, APAC, and the Americas Institutional business to ensure the development and activation of impactful intelligence deliverables that align with evolving sales and marketing processes. The successful candidate should be curious, resourceful, and driven.  Through this role they will gain broad exposure to distribution at T. Rowe Price and will have the opportunity to creatively apply analytics to business problems.   ROLE SUMMARY Conducts highly complex analyses and evaluates data and reporting to deliver business insights to diverse stakeholder groups. Responsible for advanced data visualizations to assist business stakeholders. Continuously improves data analytics processes.   PRINCIPAL RESPONSIBILITIES Independently conducts advanced, complex statistical and quantitative analyses for assigned area. In partnership with business subject matter experts, leads development of advanced statistical modeling and quantitative analysis projects. Serves as a resource to less experienced team members in development of advanced methodologies and techniques. Validates and reviews results to ensure they address identified business needs. Reports results to senior leaders as needed. Prepares visualizations and delivers results to management and/or other leaders. In partnership with business subject matter experts, provides recommendations for addressing observed outcomes. Translates complex technical concepts and analyses to nontechnical audiences. Partners with cross-functional leadership to define the firm’s data-related requirements. Creates and manages the strategy and ensures data deliverables and processes drive business results for key segments of the firm. Oversees internal and external business partners in the execution of the plan. Drafts project plans, use cases, user stories, or business cases.   TYPICAL QUALIFICATIONS Bachelor’s degree or the equivalent combination of education and relevant experience AND 8+ years of total relevant work experience   PREFERRED (OR ESSENTIAL) QUALIFICATIONS Advanced degree with analytical or quantitative elements High aptitude with business intelligence tools, with preference to Tableau and Alteryx Consultative skill   Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.   T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

Primary Details Time Type: Full time Worker Type: Employee Procurement Analyst - AUSPAC Indirect Procurement Location: Sydney, New South Wales Type: Permanent, Full-Time Applications close: Thursday 8th February At QBE, our purpose is to enable a more resilient future. We're an international insurer and reinsurer with a local presence in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage. We've been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville, Australia to give early pioneers a safeguard against uncertainty. Today, we employ more than 11,600 people around the world, and our product portfolio includes property, motor, crop, energy, marine and aviation insurance. The opportunity This is an exciting opportunity for a driven and ambitious individual with prior experience in a general Procurement role or a Financial/Commercial Analyst role looking to develop further within Procurement. This is a pivotal role as you will be owning and leading the activities to source, manipulate and interpret complex spend and data sets, supporting Category Managers with driving recommendations and decision making within the organisation. Reporting directly to the Category Manager of Professional Services, Key accountabilities for the role includes; Production of visually attractive and informative reports to support Category Managers with their various Procurement activities Collaborate with Indirect Procurement Category Managers to design, construct and maintain clear, accurate and detailed analytical spend reports and dashboards Support the Indirect Procurement team with the identification of category improvement opportunities and provide data insight to drive cost savings Support Category Managers with the preparation, interpretation, analysis and presentation of reports, pricing sheets and RFx (tender) proposal submissions as required Own and lead the discovery, collation, interpretation, and representation of complex spend and data sets to support Category Managers with driving recommendations and decision making Monitor trends in the marketplace and the business, analysing external and internal data to deliver insights to the Indirect Procurement team Support with the maintenance of key performance analytics to monitor procurement activities, ensuring and collaborating within the Indirect Procurement team and with required teams/stakeholders to ensure all are tracking to their targets Responsible for the governance and reporting activities relating to the upcoming 180-days contract expiry list within the Indirect Procurement team,working with Category Managers to ensure commercial outcomes Responsible for supporting and monitoring contract management and contract compliance activities within Indirect Procurement Assist with Procurement support and improvement activities and initiatives as deemed required by the Indirect Procurement leadership team to support the achievement of Indirect Procurement's objectives Your story so far You have experience with collating, analysing, manipulating and interpreting large volumes of complex spend and data sets from multiple sources. You adeptly transform this information into visually appealing, precise, and purposeful reports that provide actionable insights for the Indirect Procurement team. Prior experience in a comparable role such as Procurement Analyst, Financial Analyst, or Commercial Analyst is preferred. As a driven self-starter, you exhibit strong skills in problem-solving, time management, interpersonal relations, and project management with excellent attention to detail. You are able to work autonomously but also know when to seek for support at the right time with the ability to manage workload effectively in a fast-paced environment with competing priorities. You also have a continuous improvement mindset, and are someone who takes pride in their work with demonstrated ability to consistently complete tasks attentively and thoroughly, to the highest quality. Skills Sound Analytical and Financial/Commercial modelling skills. Must have prior experience with manipulation of large volumes of spend and data sets Experience with production of visually attractive and informative reports to support the Indirect Procurement team with the various Procurement activities Knowledge to design, construct and maintain clear, accurate and detailed analytical spend reports and dashboards Advanced Proficiency in Microsoft Excel Pivot tables, lookups, and macro programming Experience with PowerBi desirable Ability to Interpret financial data to recognise changing trends, patterns, and their meaning related to key performance indicators and thinking through solutions Excellent verbal and written communication skills Sound commercial acumen. Ability to identify and assess data and insights with the ability to extract and summarise key information for decision-making Relevant experience in service or financial -based organisations or other fast paced businesses Relevant tertiary/diploma qualifications in Economics, Finance, Data/Analytics or equivalent experience We are here to support you We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at Our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 2019-2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family Friendly Accredited since 2021 Join us. Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE takes a risk and compliance approach to COVID-19 vaccination and strongly encourages our employees to be vaccinated. Some roles require COVID-19 vaccination to perform the role. When relevant we will ask you to share your vaccination status as part of the application process. We won't be able to progress with applications where candidates choose not to disclose their status for roles that require vaccination in line with our risk and compliance approach. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] . Application Close Date: 07/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Permanent, full time The opportunity As a Catastrophe Modelling Research Analyst, you will play a crucial role in enhancing our organization's understanding and management of risks associated with natural disasters. You will be responsible for researching, analysing, and modelling various catastrophe scenarios, providing valuable insights that will contribute to informed decision-making processes. Your new role In this role you will: Conduct catastrophe model validation for a range of external model vendors and internal models for peril regions around the globe for perils including: earthquake, flood, hurricane, cyclone, severe convective storm and bushfire perils Conduct climate change research and development projects and implementation in catastrophe modelling processes. Manage projects in a timely and efficient manner in collaboration with global teams and external service providers. Assist with catastrophe event response and other ad hoc tasks as required. Please note that for the successful candidate, this process will include a phone screen with our Talent Acquisition team, 2/3 interviews (either face to face or online via Teams) and background checks. About you Demonstrable experience in a similar role alongside a PhD, Master's or Bachelor's degree in a relevant field such as Mathematics, Statistics, Actuarial Science, Physical Geography, Meteorology, Flood Engineering or Atmospheric Sciences. Strong analytical and quantitative skills with a keen attention to detail. Excellent communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Proficiency in programming languages (such as Python or R), and GIS software skills Experience in the insurance, reinsurance, or risk management industry is a plus. Experience using catastrophe modelling software (e.g., RMS, AIR) is a plus but is not required. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 30/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.