Total 7 Manager support advisor job vacancies in cranbourne victoria

• Secure, permanent full-time role
• Free on-site parking, laptop & mobile phone
• Flexible Ways of Working
• Prime office location Hargreaves St, Bendigo

We have an exciting new opportunity for an experienced Case Manager to join our friendly team at our Bendigo Office

About us:

Hearth is a registered NDIS support services provider. Our mission is to be a driving force in changing the disability sector to improve the lives of people with a disability.

Our commitment is to create an environment that nurtures, supports, and engages with our participants and support workers to consistently provide the highest standard of care. We achieve this through fostering and cultivating long-term and sustainable relationships.

About the role:

As a central point of contact for support workers and participants, the Relationship Manager role is core to what makes Hearth different to other support providers.

Responsibilities will include but not limited to:

• Creating and continuously developing relationships between participants, their family, and support teams
• Maintaining relationships with support coordinators, house supervisors, and other relevant community and external stakeholders
• Lead and support the Support Worker teams to provide responsive, person-centered care that enables participants to progress toward their individual care plan goals
• Coordinating a weekly staff roster for each participant and proactively resolving rostering issues.
• Accurate case noting and client reviews that reflect forward planning in line with the participant's NDIS plan.
• Compliance with Hearth policies and procedures to ensure a safe working environment and detailed, timely incident reporting

• Minimum 2 years experience working as a case manager in community services, welfare support, disability support or social work (essential)
• A relevant qualification in community services, welfare support, disability support or social work (desirable)
• Proven experience delivering high quality client-centred service that is targeted and relevant to their NDIS goals
• A Professional level of administrative and business communication, including case noting and report writing
• Excellent time management and organisational skills
• Strong interpersonal skills and high levels of resilience
• Working knowledge of Microsoft office suite and employee rostering systems
• Own car and driver's license

• Join a rapidly growing organisation with a warm and supportive culture
• Small, supportive & friendly team who enjoy dumplings!
• Travel allowance, work laptop & mobile phone provided
• Flexible working hours and the option to work remotely
• Opportunities for career development and progression to other roles within the organisation

Are you ready to join Australia’s newest service provider that puts both participants and staff first?

Be part of the Incluso service journey, where we aim to become Australia’s leading service provider in accommodation, respite, and support services.

At Incluso Services we are focused on “Building the World that we Want” and as such, ensuring that people with a disability are well cared for and can access high quality community engagement services. Our mission is to help people with a disability and their families to be more independent and have greater choice and control over their quality of life.

We’re excited that we are looking to expand our team and we’re on the hunt for a NDIS Support Coordinator Team Leader.

The Role

We’re on the lookout for an experienced, reliable, dedicated, compassionate and empathetic Support Coordinator Team Leader who wants to make a difference by leading our Support Coordination Team and support our participants in reaching their aspirations and leading fulfilling lives.

What you’ll be doing:

As the Support Coordinator Team Leader at Incluso Services you will be responsible with engaging both internal and external stakeholders, from the first contact with participants, to onboarding and continue with ongoing service delivery. You will need to be able to manage multiple priorities, lead your team and deliver specialist assistance to participants that require a higher level of Support Coordination.

What you’ll bring:

• Exceptional customer engagement skills and experience, delivering high quality, individually tailored service.
• A solid understanding of the person-centered approach, the principles of the NDIS and the National Disability Service Standards, with experience working within the NDIS and/or disability sector.
• Efficiently allocate referrals to ensure prompt access to appropriate services for NDIS participants.
• Create, review and revise NDIS Service Agreements as needed.
• Collaborate with NDIS stakeholders to convert inquiries into referrals while maintaining exceptional client service.
• Work closely with operational team members and leaders to ensure a positive intake and service delivery process.
• Manage new and existing funding requests to ensure NDIS funds are available for service.
• Provide high quality and tailored advice to participants who are navigating the NDIS.
• Conduct face-to-face meetings with clients, including families and stakeholders, as necessary.
• Ensure robust case management activity with all activity entered into the system, ensuring all progress, plans, communications and interactions with participants and stakeholders are clearly documented.

What we would like you to have:

• Established networks within the NDIS and Northern Suburbs Community.
• Experience in a similar role or previous Level 3 Support Coordinator Experience.
• Authorised to work in Victoria.
• Valid Victorian Driver License
• An understanding of the NDIS, disability, and community services sector
• Relevant Qualifications: such as Bachelor of Psychology, Certificate IV in Community Services or studying towards relevant qualification will be highly regarded for these positions.
• Minimum 2-year industry experience
• Ability to actively navigate and adapt to change.
• Working with Children Check
• NDIS Worker Screening Check
• First Aid/CPR Certificate

What we offer:

• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We offer an Employee Assistance Program for support and because time out is so important.
• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• Lastly, we offer our team members the day off on their birthday!

If you're viewing this ad and don’t quite tick off the whole criteria list BUT and you’re keen to take on a new challenge and you think you’d be a great fit at Incluso Services, we encourage you to take that leap and hit the "Apply" button.

Apply today and help us in building an organisation that celebrates all, where inclusion is second nature, and where everyone is heard. 

When you join Incluso Services, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

Company Overview:

Join us in shaping the future of Employee Experience at Melba. We are a purpose led organization with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing our workforce is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. Whether you prefer the traditional nine-to-five, need to schedule your day around school hours or thrive on a compressed work week we have options to support you.

Role Overview:

The Strategic Business Partnering Manager plays a pivotal role in shaping and driving Melba’s progressive and ambitious People Strategy. Understanding the critical link between people and business success, this role is responsible for leading a team of Business Partners to ensure our leaders are supported right across the employee life cycle.

Our Business Partnering team will leverage data to provide insights and to accelerate the achievement of our overall strategic goals, whilst continuing to improve the employee experience from attraction right through to exit.  

Responsibilities:

• Develop and implement a strategic HR Business Partnering model to enhance the overall employee experience and customer experience for our supported people.
• Lead, coach and mentor a team of HR Business Partners enabling them to truly partner with the organization and to understand their business needs, leverage their expertise, data and other insights to add value.
• Take every opportunity, big and small, to enhance the employee experience right throughout the employee life cycle. 
• Partner with senior leaders to develop key relationships and provide strategic HR support, advice and coaching.
• Work with senior leaders to predict and anticipate workforce needs and to design roles and teams to best achieve our strategic and operational outcomes.
• Ensure monthly operational data is reviewed and communicated with key stakeholders and acts to inform continuous improve initiatives and identify any risks identified for action i.e employee engagement, exit interview feedback.
• Develop and update Employee Experience policies and procedures, ensuring they are contemporary, compliant and reflective of Melba’s commitment to becoming an employer of choice. 

About You:

• Proven experience (7+ years) in a strategic Business Partnering role.
• Strong working knowledge of legislative frameworks and industrial awards.
• Highly developed leadership skills, adopting an empowering coaching to bringing out the best in your team.
• A creative and strategic thinker where you can see the big picture, connect the dots, and think outside the box.
• Strong communicator and relationship builder and able to adapt your style to meet the needs of others.
• A Pragmatic approach with the ability to analyse situations and act accordingly.
• A good understands of risk management principles and can manage risk accordingly.
• Results oriented and self-motivated and not afraid to be hands on as needed.
• A flexible and positive outlook.
• Tertiary qualification in Human Resources Management or similar, or equivalent experience.

Why Join Us?

• Be part of a transformative journey where your strategic HR leadership will shape an exceptional workplace experience.
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.

About Us:

Join us in shaping the future of Talent Acquisition at Melba. We are a purpose led organization with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing in attracting the best talent to Melba is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. Whether you prefer the traditional nine-to-five, need to schedule your day around school hours or thrive on a compressed work week we have options to support you.

Role Overview:

As the visionary leader of Talent Acquisition, you're not just filling jobs; you're shaping the future of Melba by building our organizational capability.  You will play a pivotal role in developing and implementing innovative talent acquisition strategies and leading a proactive and forward-thinking team to deliver effective recruitment outcomes.

You’ll have the opportunity to:

• Develop and implement talent acquisition strategies and collaborate with Melba’s Leadership team to understand workforce needs and proactively plan for future talent requirements.  
• Lead, coach and mentor a team of Talent Acquisition specialists, ensuring consistent, efficient and effective recruitment support is provided, including project related activities.
• Leverage technology to innovate the end-to-end attraction and recruitment process.  
• Recommend innovative remuneration and reward strategies to attract and retain candidates in challenging markets. 
• Provide regular insights, data, recruitment trends and other reporting to key stakeholders and develop and deliver on targets relating to the recruitment experience.
• Working with the Chief Employee Experience Officer, develop, review and refresh the Melba employee value proposition to enable the attraction of top talent to Melba.
• Drive diversity and inclusion initiatives across the recruitment process ensuring a diverse candidate pool and accessibility is maintained for all candidates.
• Ensure an effective recruitment process is in place and reviewed regularly for effectiveness.

About You:

• A passion for diversity and aligned to a vision for creating an inclusive workplace.
• Demonstrated success in leveraging technology and innovative talent acquisition approaches.
• Strong leadership, coaching, collaboration and stakeholder management skills.
• Excellent data analytics and reporting capabilities.
• Energetic, committed and dedicated to an approach which emphasizes respect, approachability and transparency.

Why Join Us:

• Opportunity to drive strategic Talent Acquisition initiatives in a dynamic environment
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.

About Us:

Join us in shaping the future of learning at Melba. We are a purpose led organization with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing in the growth and development of our people is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. We anticipate that this role will require you to be in the office 1 day per week.

Role Overview:

As Capability Development Manager you will lead the creation of innovative learning strategies, shaping our leaders of tomorrow, providing learning opportunities on best practice supports for our workforce of dedicated support workers and cultivating a culture of continuous learning.

You’ll have the opportunity to:

• Lead the design and implementation of learning strategies and programs that strengthen leadership and management capability and performance management i.e talent development programs.
• Provide leadership in developing a learning organisation focused on its people, our organisational culture, continuous improvement and learning outcomes.
• Manage and coach a team of direct reports to ensure the successful implementation of learning and development initiatives.
• Partner with our Transformation team to support change management initiatives where there is an identified capability uplift i.e. digital literacy, documentation practice, system usage.
• Develop and maintain career pathways and capability frameworks, defining capability and competency uplift required for each career step.
• Responsible for the implementation of a Learning Management System to facilitate compliance monitoring and to provide access to learning and development opportunities for our workforce.
• Develop and manage L&D budget, negotiate contracts, build and maintain relationships with third party vendors.

About You:

• Proven experience (7+ years) in designing and implementing learning strategies, preferably in leadership and management development and within a similar sector.
• Demonstrated success in leading the uplift of an organisations capability across key competencies and contributing to an improved employee experience. 
• Extensive experience in developing and implementing capability development programs for diverse audiences and learning styles through varying delivery models.
• Experience managing a Learning Management System and overseeing L&D budgets and vendor relationships.
• Exceptional leadership, communication, and team management skills.
• Ability to think strategically and demonstrated experience in effective program management.
• Ability to critically evaluate information from various angles, assess risks, and identify solutions.

Why Join Us:

• Opportunity to drive transformative learning initiatives in a dynamic environment
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

If you're passionate about driving learning and development initiatives that empower individuals and contribute to the community in which we live, we want to hear from you. Apply now and be a part of our vibrant, inclusive community!

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.

Are you ready to make a difference - 12 month Fixed Term Parental Leave cover.

At Community Connections, we're not just a day program for people living with disabilities; we're a vibrant community that thrives on connecting people with their community. With our service sites based in Lilydale and Mt Evelyn we are passionate about tailoring unique programs and activities to empower people living with disabilities to live a fabulous life.

About the Role

 As an Outcomes Lead at Community Connections, you will play a pivotal role in mentoring and guiding a team of Disability Support Workers to deliver high-quality, person-centered outcomes for the people we support. Your responsibilities include:

• Understanding, developing, and refining individual programs of support in line with a person’s NDIS goals
• Developing links to a person’s community that offer them greater opportunity for inclusion and the development of valued social roles
• Onboarding, supporting, supervising, and developing of assigned team members
• Managing transport logistics during service delivery
• Collaborating on service quality monitoring, planning, analysis, and reporting
• Working with the Leadership team to ensure smooth rostering and system updates
• Collaborating with peers to maintain accurate person-supported information and documentation
• Reviewing and approving Carelink entries in line with payroll and billing requirements
• Delivering hands-on disability support work as required
• Student placement supervision as required

 About You

 We're looking for someone driven to make an impact to the lives of the people we support and a genuine passion for building capability and supporting their team.

 You will:

• Be a natural influencer, modelling a positive attitude, professional conduct and unwavering commitment to quality outcomes and service delivery for staff, individuals with disability and the community.
• Possess a deep understanding of the NDIS, its funding, and systems.
• Have experience in leading and inspiring small teams
• Have prior support worker experience including demonstrated understanding and knowledge of the tasks of a disability support worker
• Be committed to service excellence, human rights, and zero tolerance to violence, abuse, neglect, and exploitation.
• Have experience running a day service (desirable)

Why Join Melba?

• Plan your life around regular working hours each week – Monday to Friday.
• Flexibility to attend personal appointments when needed
• Gain secure employment in a growing organisation and industry
• Access to $15,900 Not For Profit Salary Packaging benefits plus $2,650 meal entertainment packaging per FBT year.
• Join a supportive and collaborative culture ready to support you and your growth
• Comprehensive training and support provided

About Melba

Melba are a well-established, values-based, not for profit organisation providing disability support services for more than 50 years. Our services include:

• Accommodation
• Participation & Learning
• Respite Care
• Employment, Volunteering and Skill Building. 

With over 1400 employees we are a collaborative team dedicated to working together. We create an environment where you can bring your full selves to work each day. Our workplace culture is deeply rooted in respect, work-life balance and flexibility.

Click the Apply button and submit your current resumé today! For a confidential discussion please reach out to Charles Jeffrey – Outcomes Manager, Community Connections on 0427 422 047.

Melba is an equal opportunity employer.

We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

Aboriginal people; people from culturally and/or linguistically diverse backgrounds and people with a disability are strongly encouraged to apply

• Secure, permanent full-time role
• Free on-site parking, laptop & mobile phone
• Flexible Ways of Working
• Prime office location on Burke Road, Glen Iris

We have an exciting new opportunity for an experienced Case Manager to join our friendly team at our Glen Iris office.

About us:

Hearth is a registered NDIS and TAC support services provider. Our mission is to be a driving force in changing the disability sector to improve the lives of people with a disability.

Our commitment is to create an environment that nurtures, supports, and engages with our participants and support workers to consistently provide the highest standard of care. We achieve this through fostering and cultivating long-term and sustainable relationships.

About the role:

As a central point of contact for support workers and participants, the Relationship Manager role is core to what makes Hearth different to other support providers.

Responsibilities will include but not limited to:

• Creating and continuously developing relationships between participants, their family, and support teams
• Maintaining relationships with support coordinators, house supervisors, and other relevant community and external stakeholders
• Lead and support the Support Worker teams to provide responsive, person-centered care that enables participants to progress toward their individual care plan goals
• Coordinating a weekly staff roster for each participant and proactively resolving rostering issues.
• Accurate case noting and client reviews that reflect forward planning in line with the participant's NDIS plan.
• Compliance with Hearth policies and procedures to ensure a safe working environment and detailed, timely incident reporting

• Minimum 2 years experience working as a Case Manager/Support Coordinator in community services, welfare support, disability support or social work (essential)
• A relevant qualification in community services, welfare support, disability support or social work (desirable)
• Proven experience delivering high quality client-centred service that is targeted and relevant to their NDIS goals
• A Professional level of administrative and business communication, including case noting and report writing
• Excellent time management and organisational skills
• Strong interpersonal skills and high levels of resilience
• Working knowledge of Microsoft office suite and employee rostering systems
• Own car and driver's license

• Join a rapidly growing organisation with a warm and supportive culture
• Small, supportive & friendly team who enjoy dumplings!
• Travel allowance, work laptop & mobile phone provided
• Flexible working hours and the option to work remotely
• Opportunities for career development and progression to other roles within the organisation