Total 23,883 Others/Any service centre manager job vacancies in Australia

As our Customer Service Representative, you are the first point of contact and security for all visitors to the NEXTDC facilities. Championing the NEXTDC values, you will play a pivotal role in our world class customer experience.

• Greet all visitors to NEXTDC in a timely, friendly and professional manner
• Facilitate entry to, and exit of, the data centre in accordance with NEXTDC’s security policies and procedures
• Provide outstanding customer service to customers and internal stakeholders
• Monitor NEXTDC facility systems
• Provide accurate security incident reports
• General receptionist, administrative and customer service support duties
• Assist with incoming and outgoing deliveries
• Answer the overflow of calls to our Customer Support telephone line

Hours: This opportunity is a casual position covering leave and ad-hoc hours ranging through Days, Nights and Weekend shifts

Are you passionate about customer service, security and creating the world’s best customer experience?

If working for a high-performing team, who inspire and motivate each other to be the best versions of themselves everyday excites you, this could be a match made in heaven.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We’re looking for a passionate Service Configuration Management Manager to join our IT Service management team, working in Australia and delivering Configuration Management Services to our valued customer base. In this role you will work collaboratively with other Datacom Service Operations team members, Service Delivery Managers and Technical teams.

This role can be based in Sydney, Melbourne or Brisbane. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in your application for this role, you must be an Australian Citizen with a current Government Baseline Security Clearance.

What you’ll do

As Service Configuration Manager you will:

• Act as subject matter expert for Service Configuration Management for our customers
• Manage effective and smooth delivery of our customer’s Configuration Management services
• Manage the relationship with the customers by being the primary contact for the CMDB
• Contribute to the achievement of the outcomes of the managed services contract
• Lead the Service Improvements for the Service Configuration Management Service
• Support the process to deliver an accurate CMDB
• Transition new customers to the Service Configuration Management Service.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll do

At the moment, as a Service Configuration Manager, you will be focused on:

•     Ensure that Configuration Management Plans, processes, and procedures are followed incorporating good practise methodologies, accurately documented, successfully implemented, appropriately communicated to customer’s stakeholders, and provide continuous Service Configuration Management services for organisations

•     Govern and validate all the updates to the Configuration Items (CI) within the CMDB for our customers. This includes checking for changes requiring updates, updating and creating CIs  within the CMDB and actioning Service Requests to update CIs in the CMDB

•     Provide accurate reporting for our customers

•     Manage and highlight exceptions within the CMDB

•     Provide quality customer service through adherence to Datacom’s Service Configuration Management service delivery methodology and processes

•     Bring experience in ITSM technologies and their capabilities

•       Interpret the data outputs from the Data Inventory technologies and provide accurate analysis and reporting, liaise with service management and customer teams to define, execute Service Configuration Management standards, processes, procedures, plans and controls to ensure appropriate asset and configuration information is recorded and maintained

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

This role will suit someone who is an experienced Service Configuration Manager and is looking for a career move to an organisation that is growing and where this capability is being built nationally across Australia. This role reports into the Service Operation  team.

You will need to be proactive, have the ability to work independently, be enthusiastic and also interested in being part of a large dynamic team delivering a high-quality service to our customers. Key to success in this role is expertise developed over 5+ years in a similar role, as you will be viewed as  Service Configuration Manager contact for our Datacom Customers.

Your ability to work with other members of Managed Service Operations team – specifically the Change Management teams and Technical teams to develop and deliver quality services for our customers is critical to the success of our model.  As part of the role, you will provide quality customer service in performing the CMDB tasks which include CI to CI and Service to CI relationship mapping.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As the IT Service Continuity Manager, you will be responsible for managing the customers’ continuity requirements and IT Service Continuity Management (ITSCM) Services

In this role, you will ensure the delivery of value to our customers and internal stakeholders through high-quality customer delivery of ITSCM Services, with the goal of Disaster Recovery readiness aligned with the customers’ Service Continuity Plans

This role can be based in our Canberra, Melbourne or Sydney Office. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! Due to customer requirements to obtain AGSVA clearances, you must be an Australian Citizen to be eligible for this role (current AGSVA Baseline or NV1 Clearances will be highly regarded).

What you’ll do
At the moment, asan IT Service Continuity Manager, you will be focused on:

• Leading the Disaster Recovery team in assessing, developing, coordinating and communicating recovery environment requirements and plans
• Ensuring Disaster Recovery plans align with relevant legislation and organisational insurance requirements
• Identifying recovery requirements for new applications and systems. Managing implementation of recovery and availability techniques and technologies and reviewing periodically for ongoing validity
• Maintaining monthly status reporting, budgeting, strategic planning, and Disaster Recovery documentation
• Ensuring Disaster Recovery employees have the required skills to carry out their roles and are developed to meet ongoing staffing requirements
• Leading and representing the ITSCM and BCM service on behalf of Datacom to your customers
• Delivering high quality BCM and ITSCM services ensuring compliance with Datacoms relevant policies, processes, and procedures
• Ensuring all stakeholders adhere to the relevant processes in line with customer requirements and Best Practices
• Lead customer Business Continuity and ITSCM projects as required

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

The Company

Johnson Controls is the Global leader for smart, healthy, and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

About this role:

Gordon Brothers was acquired by Johnson Controls in 2023. We are looking for an experienced Senior Finance Manager to lead the accounting operation and finance activities of Gordon Brothers. This role will partner with the acquisition finance team and business, drive competitive and sustainable business growth through independent, objective and value-creating financial analytics.

Responsibilities include:

• Integrate the acquisition to comply with JCI accounting policies and procedures, including day-to-day finance processes, revenue recognition on project and services accounting, establishing the new financial delegation of authorities, segregation of duties, and reconciliations.

• Responsible for annual Plan and rolling forecast. Oversees the business planning and forecasting process for the area of responsibility and ensures delivery of accurate and timely forecasts.

• Establish and oversee processes and tools necessary to obtain transparent and reliable financial data and business information. Ensure high quality of financial data and business information in line with defined standards and financial closing schedules.

• Partner with business to provide in-depth, accurate and timely analysis to support the decision making. Identify issues and advise management on action plans and operational strategies to resolve. Drive appropriate cost structure, productivity optimization, and capital efficiency. Manage and closely monitor the cash flow and takes action to improve Net Working Capital.

• Assess business risk exposure and defines risk mitigation strategies to reduce impact on business performance. Ensure risk management processes are consistently implemented in own area of responsibility. Identify and communicate commercial and financial risks and opportunities from business propositions.

• Ensure transparency in financial reporting and disclosures. Define and implement internal controls regarding financial and non-financial operations. Ensure compliance with corporate and country standards, regulations, and guidelines.

• Develop the finance integration plan with the business and other JCI functions.

Qualifications, Experience and Skills

• Bachelor’s degree or above in Finance and / or Accounting.

• Recognized professional accountancy qualification (CA, CPA) is required.

• M&A experience.

• 8+ years’ experience in finance, accounting and auditing related areas with a focus on business analytics and solid accounting / financial experience.

• 5+ years of solid team management experience.

• Strong strategical-thinking skill, decisive and logical.

• Advanced Excel and data management skills are required.

• Knowledge of the Pronto ERP is highly desirable.

• Knowledge of OneStream (similar Hyperion/HFM) is highly desirable.

• Project management skill is desirable.

How to Apply

Click on the APPLY button to submit your application in confidence. Feel free to reach out for a confidential discussion on 0417 445 920- Amy.

#LI-AR2

JCI’s Diversity & Inclusion 

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. ​​​​​​ Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.

We do not accept unsolicited resumes. Any resumes sent to JCI without the request from JCI’s Talent Acquisition team will not be recognised as an introduction.

About the Role:

A key part of our operations is the exceptional customer service we provide to our clients and we're on the lookout for a Customer Service Coordinator, based in Brisbane.

We are looking for an outgoing individual, who’s a people person with a passion for customer service and fulfilment. Our ideal candidate will have a can-do attitude and be willing to participate as an active member within the team. You need to be comfortable speaking with colleagues and customers on the phone or in person, be able to resolve conflict effectively, be numerate and have an aptitude to use an inventory system.

This role is part of a fun and energetic team and would suit an enthusiastic person who is looking to further their career in customer service, with excellent career progression and development opportunities.

About Eco Outdoor

Here at Eco Outdoor we are focused on outdoor lifestyle, remarkable products, and exceptional service. We’re a growing small to medium sized Australian owned business servicing the Architecture & Design industry across Australia, New Zealand and California. Last year was our most profitable yet, and this year is proving to be better so there are bright times ahead for the business.

Check out our website - https://www.ecooutdoor.com.au

How is it to work with us - https://youtu.be/NUcF0d6IRUc

Or visit our LinkedIn or Instagram pages.

Skills & Experience:

• Excellent communication skills and relatability whether in person, in writing or over the phone. Able to resolve conflict effectively
• Organizing the day-to-day order fulfilment activities, ensuring the highest level of service is maintained with all customer touch points including phone calls, emails, text and occasionally in person
• Liasing with external freight partners to coordinate deliveries all over Queensland
• Establishing priorities and meeting deadlines
• A team player who is happy to lend a hand to others and an ability to work collaboratively with colleagues as well as working autonomously
• Experience in NetSuite is highly advantageous

• Good base salary
• Great team culture
• Pro work/life balance organisation

How to apply

Apply now – if you want more information before you apply, check out our site (https://www.ecooutdoor.com.au) or check us out on LinkedIn, or Instagram.

Please note we require full-time, permanent working rights for this position

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As the IT Service Continuity Manager, you will be responsible for managing the customers’ continuity requirements and IT Service Continuity Management (ITSCM) Services

In this role, you will ensure the delivery of value to our customers and internal stakeholders through high-quality customer delivery of ITSCM Services, with the goal of Disaster Recovery readiness aligned with the customers’ Service Continuity Plans

This role can be based in our Canberra, Melbourne or Sydney Office. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! Due to customer requirements to obtain AGSVA clearances, you must be an Australian Citizen to be eligible for this role (current AGSVA Baseline or NV1 Clearances will be highly regarded).

What you’ll do
At the moment, asan IT Service Continuity Manager, you will be focused on:

• Leading the Disaster Recovery team in assessing, developing, coordinating and communicating recovery environment requirements and plans
• Ensuring Disaster Recovery plans align with relevant legislation and organisational insurance requirements
• Identifying recovery requirements for new applications and systems. Managing implementation of recovery and availability techniques and technologies and reviewing periodically for ongoing validity
• Maintaining monthly status reporting, budgeting, strategic planning, and Disaster Recovery documentation
• Ensuring Disaster Recovery employees have the required skills to carry out their roles and are developed to meet ongoing staffing requirements
• Leading and representing the ITSCM and BCM service on behalf of Datacom to your customers
• Delivering high quality BCM and ITSCM services ensuring compliance with Datacoms relevant policies, processes, and procedures
• Ensuring all stakeholders adhere to the relevant processes in line with customer requirements and Best Practices
• Lead customer Business Continuity and ITSCM projects as required

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As our Business Development Manager (BDM), you'll be the driving force behind expanding and diversifying our customer base in Western Australia. Armed with exceptional communication skills, you'll confidently connect with potential customers, showcasing frank green's product lines while addressing and anticipating customer objectives.

Collaborating closely with Key Account Managers, you'll transform new relationships into ongoing, profitable partnerships. Your strategic prowess will shine as you implement growth strategies, explore new markets, and tailor solutions to meet customer needs. Comfortable with making cold calls, you'll introduce frank green products to a variety of customers, including a variety of retail stores, cafes, and gifting destinations.

Your Day to Day

• Identify and pursue new business opportunities, hitting sales targets.
• Develop and maintain robust relationships with new and existing clients.
• Expand the frank green customer base through strategic initiatives.
• Educate potential customers on our diverse product offerings.
• Conduct market research to identify trends and competitor strategies.
• Collaborate with cross-functional teams to implement effective business strategies.
• Prepare and present compelling sales proposals, negotiating contract terms.

Your Skills

• 3+ years of experience in a similar role; FMCG experience preferred.
• Experience within the retail and fashion space is highly regarded.
• Proven track record in achieving business growth targets.
• Strong interpersonal and communication skills.
• Exceptional negotiation and presentation abilities.
• Proficient in market research and analysis.
• Independent and team-oriented work capabilities.
• Strategic thinking and complex problem-solving skills.
• Familiarity with CRM software and sales tools.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome, and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic, and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We’re looking for a passionate Service Configuration Management Manager to join our IT Service management team, working in Australia and delivering Configuration Management Services to our valued customer base. In this role you will work collaboratively with other Datacom Service Operations team members, Service Delivery Managers and Technical teams.

This role can be based in Sydney, Melbourne or Brisbane. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in your application for this role, you must be an Australian Citizen with a current Government Baseline Security Clearance.

What you’ll do

As Service Configuration Manager you will:

• Act as subject matter expert for Service Configuration Management for our customers
• Manage effective and smooth delivery of our customer’s Configuration Management services
• Manage the relationship with the customers by being the primary contact for the CMDB
• Contribute to the achievement of the outcomes of the managed services contract
• Lead the Service Improvements for the Service Configuration Management Service
• Support the process to deliver an accurate CMDB
• Transition new customers to the Service Configuration Management Service.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll do

At the moment, as a Service Configuration Manager, you will be focused on:

•     Ensure that Configuration Management Plans, processes, and procedures are followed incorporating good practise methodologies, accurately documented, successfully implemented, appropriately communicated to customer’s stakeholders, and provide continuous Service Configuration Management services for organisations

•     Govern and validate all the updates to the Configuration Items (CI) within the CMDB for our customers. This includes checking for changes requiring updates, updating and creating CIs  within the CMDB and actioning Service Requests to update CIs in the CMDB

•     Provide accurate reporting for our customers

•     Manage and highlight exceptions within the CMDB

•     Provide quality customer service through adherence to Datacom’s Service Configuration Management service delivery methodology and processes

•     Bring experience in ITSM technologies and their capabilities

•       Interpret the data outputs from the Data Inventory technologies and provide accurate analysis and reporting, liaise with service management and customer teams to define, execute Service Configuration Management standards, processes, procedures, plans and controls to ensure appropriate asset and configuration information is recorded and maintained

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

This role will suit someone who is an experienced Service Configuration Manager and is looking for a career move to an organisation that is growing and where this capability is being built nationally across Australia. This role reports into the Service Operation  team.

You will need to be proactive, have the ability to work independently, be enthusiastic and also interested in being part of a large dynamic team delivering a high-quality service to our customers. Key to success in this role is expertise developed over 5+ years in a similar role, as you will be viewed as  Service Configuration Manager contact for our Datacom Customers.

Your ability to work with other members of Managed Service Operations team – specifically the Change Management teams and Technical teams to develop and deliver quality services for our customers is critical to the success of our model.  As part of the role, you will provide quality customer service in performing the CMDB tasks which include CI to CI and Service to CI relationship mapping.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

• Partnership Manager
• Full Time
• Permanent
• Canberra, Australia (Remote)

Who are we?

ICEYE is an International New Space company headquartered in Finland with colleagues from over 57 countries. Our team is a tight-knit group of experts across many disciplines (e.g., engineering, software development, radar technology, etc.). We’re innovative, driven people who strive for excellence in everything we do. Teamwork, curiosity, and having fun are core values to Making the impossible possible in New Space. Join our team today!

ICEYE is building and operating its commercial constellation of small Synthetic Aperture Radar (SAR) satellites with SAR data available to customers. Our satellites acquire images of Earth at any time – even when it’s cloudy or dark – providing commercial and government partners with unmatched persistent monitoring capabilities. Information derived from our SAR images helps customers make data-driven decisions to address time-critical challenges in various sectors, such as maritime, disaster management, insurance, and finance.

We are seeking a Partnership Manager to join the Solutions organization within ICEYE.  The Solutions team’s mission is to democratize the data produced by our satellites and other sensors.  Our initial area of focus is natural catastrophe use cases as they relate to both the insurance industry and the government sectors.  The work we do helps families when they are most in need and will eventually save lives.

In this role you will work closely with the ICEYE’s Insurance and Government teams to build out and manage commercial, technology, and geospatial platform partners of our innovative natural disaster solutions.

What will you do in this role?

• Identify and sign-up, onboard, and manage high-quality partners.
• Build strong relationships with our partners.
• Support our partner’s go-to-market planning, marketing, sales, and customer care efforts.
• Develop and enhance our partner program.
• Achieve bookings and revenue targets.

Required:

• At least three years of experience developing and going to market with partners in P&C insurance or government;
• Solid understanding of the insurance ecosystem (brokers, insurers, reinsurers) or the governments ecosystem for natural disaster response and management;
• Work experience within the geospatial partner ecosystem;
• At least five years of experience in sales, account management, and channel management.

• A job that matters in a dynamic New Space environment with a scale-up approach
• An independent role with a supportive and diverse work environment
• Time for self-development, research, training, conferences, or certification schemes
• A yearly benefit budget to spend as you wish (ie Auntie, language learning, coaching,  budget for additional work equipment for home, charity activity)

Diversity and inclusion are core values at ICEYE. We are passionate about building and sustaining inclusive and equitable working and learning environments for all colleagues. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and discover, design, and deliver solutions.

Apply now to start your ICEYE journey and help us continue to make the impossible possible together. 

The Tours Manager is responsible for:

• Leading and driving our dedicated Tours department through effective financial management 
• Acting as a senior leader for Kakadu Tourism to make informed business decisions that balance with the needs of the local community and business stakeholders
• WHS, public liability, insurance, recruitment & retention, training, as well as departmental reporting.

What you will enjoy doing

There is never a dull moment – The business is complex and diverse the culture is amazing and the uniqueness of what we do makes it a challenging and rewarding place to be. This is a leadership role requiring high levels of collaboration with local senior leadership and US technical accounting teams. You can add immense value to the organisation by driving high quality financial reporting and accounting practices combined with a strong control environment across our newly acquired Airborne Solutions business.

Responsibilities include:

• Overseeing financial processes and compiling financial requirements in accordance with USGAAP, local International Financial Reporting Standards (IFRS) and SOX requirements.
• Driving a high performing Airborne Solutions Financial Control team to deliver quality and on time outcomes.
• Prepared to support and provide cover for the team when needed.
• Maintaining an effective SOX framework according to US guidelines
• Ensure all Airborne Solutions Entities are compliant with relevant regulatory requirements e.g., accurate statutory accounts are submitted on time.
• Partnering with the Airborne Solutions business and Commercial Finance team ensuring accounting matters are resolved for internal and external audit purposes.
• Successful completion of internal and external audits.

Who you will work with 

You will report to the Regional Financial Controller and enjoy working with a large team of finance professionals. You will enjoy the fast-paced, customer-focused culture of Leidos. You’ll be working with a leader who has an empowering, thought-provoking leadership style and is all about collaboration.

What you’ll bring

• Exceptional stakeholder management skills for a trusting and collaborative work environment.
• Ethical, energetic, friendly, open and encouraging
• Highly organised, transparent and communicative
• Ability to manage team through competing demands & make priority choices whilst taking stakeholders through the journey.
• A proactive attitude that seeks to develop & improve systems and procedures and find solutions to complex problems.

What you’ll love

• Flex for Balance, for Life Events and to Give Back. Our Flex menu of options for when, where and how you work aims to give you more balance.
• When you grow, we grow. Be it through our exciting pipeline line of projects or by partnering with a People Leader who will guide, mentor and support you.
• Everyone deserves a great leader. That’s why we have introduced the People Leader Code to give leaders the confidence to better support, engage and develop their team.
• Connect, collaborate and celebrate with colleagues who share similar interests and join one of our 4 employee advocacy groups (Women, Pride, Young Professionals, Defence & Emergency Services and A4 Ability)

Here’s why our work really matters.

We’ve been keeping Australia safer, healthier and more efficient for 25 years, here’s just three ways how:

• We’re responsible for the ongoing support and uplift of the Australian Defence Force’s two largest classified networks.
• We support key networks for the Australian Cyber Security Centre
• We work with the Australian Department of Defence to design and operate the cyber security tools used across the Army, Navy and Airforce

Leidos Australia have a great opportunity within our Security Engineering team for a strong manager and principal leader to drive our delivery and services in support of Defence. Leading a geographically dispersed team with a wide range of skills and career aspirations, you will grow and mature team members ensuing core capabilities are in place to manage Security Controls across multiple environments.

As the Security Engineering Lead you will be responsible for the engineering processes and tools, ensuring they are set up and operational to deliver; safe, fit for purpose and supportable solutions to our Defence customers. In this role you will drive risk management, improve environment security posture to meet current and emerging threats, and will proactively work with other areas of the team to report and track compliance of policies and regulations. More specifically you will be responsible for: 

• Manage the day-to-day activities of the Security Engineering team, ensuring the teams are meeting operational and performance objectives and develop team members to ensure they have relevant skills and qualifications. 
• Assess and manage risks to the effectiveness of platforms and services to protect against current and emerging threats.  
• Provide advice and guidance to the team on defence engineering related technologies data and trends to identify area for contract growth and support the account strategy.Team-level budgeting, planning, and roadmap. 
• Manage and improve Security Controls specific processes, dependencies, and integrations across multiple environments. 
• Stakeholder management to ensure that the Security Engineering Team meet the needs of the business and comply with all relevant laws, and regulations and enforce company policies and procedures. 
• Contribute to the Cyber Security strategy and ensure the team is aligned with the strategy.
• Responding to audit findings, prioritizing remediation measures and manage the budget your team, including staff, contracts, and technology. 
• Identify demands, objectives and key results and define and monitor supporting performance metrics. 
• Ensure the availability, stability, and performance of Security Control platforms.  

Ability Action Australia has a vision of being Australia’s leading health care provider in the NDIS space. We have grown impressively over the last 3 years, investing heavily to ensure our teams are supported and set up for success. This leadership role is part of our strategic growth plan to ensure our quality and service excellence remains and that our people remain supported as we grow.

In this role you will provide leadership and direction to a team of Allied Health professionals within your region, working in partnership with the business to create a culture of performance and excellence in all aspects of service delivery.

Other key deliverables will include

• Provide development, support and mentoring to the leaders in your team
• Building local referrer networks and community awareness of your Ability Action Business
• Building a positive team culture that drives retention, engagement and recruitment
• Planning and executing growth strategies for your business
• Financial management and understanding key levers to engage to ensure business success 

To be successful, you will have:

• Experience in a similar role within the NDIS or managing a large Allied Health Team
• Demonstrated capability to grow and manage a performing team
• Sound commercial acumen, with a focus on accountability
• A growth mind set and ability to influence to drive change  
• A commitment to ensuring outstanding delivery of services

In joining our team you will benefit from a competitive remuneration package, including lucrative incentives, unlimited leadership and career growth opportunities across Ability Action Australia and our parent company MedHealth, Flexibility and the opportunity to work from home. We also offer a supportive and collaborative culture designed to foster flexible thinking and initiative with the ability to contribute and shape the future of our organisation.

If you would like to know more please apply below or call me Nicole on  0429 697 806 or via email [email protected].