Total 55 relationship manager job vacancies in Home Office (Australia)

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the role

We are seeking an experienced Hotel General Manager to lead our team. Opening to the public in mid-2025, we are looking for a truly passionate Hotel General Manager to guide the pre-opening and operation of our luxury hotel and glamping resort.

This role will draw on your passion for hospitality, guest service, and knowledge of curating unique experiences. This position suits an individual who is not afraid to be innovative and creative, possessing a real flair for hospitality! You will champion the activation of spaces including unique experiences and the creation of real ‘champagne moments’ for our guests.

 In this role, you will:

• Be an ambassador of the guest experience, focused on curation and bringing concepts to life.
• Oversee all hotel operations, ensuring high service and guest satisfaction standards.
• Lead, mentor, and manage staff across all departments. You will be a true engager of people!
• Develop and implement strategies to enhance revenue, occupancy, and guest satisfaction by leveraging existing platforms across Journey Beyond.
• Be numbers-savvy while operating through a guest-centric lens.
• Enhance our unique product by building relationships with guests, local businesses, and the community.

About you:

• Proven experience as a General Manager or in a similar role within the hospitality industry.
• Strong leadership and interpersonal skills are a must!
• You will have comparative hospitality experience leading a product that is not a traditional hotel and can demonstrate the use of contemporary practices to deliver incredible guest experiences.

What We Offer 

• Generous discounts on Journey Beyond travel and experiences 
• Study Assistance Policy 
• Employee Referral Policy 
• Parental Leave program
• Purchased Leave policy
• Private Health discounts 
• Employee Assistance Program 
• Discounts on Journey Beyond merchandise 
• Flexible working environment 

Join us and contribute to an exciting journey where you'll create unforgettable experiences for our guests!

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the role

We are seeking an experienced Food and Beverage Manager, to lead the Front of House operation of our luxury resort and lodge. This role will draw on your guest service flare and hospitality knowledge. Opening to the public in mid-2025, this role will be instrumental in the concept and creation of the Front of House aspect of our luxury hotel and lodge operation. This is a fun and truly unique opportunity.

• Working closely with the operation providing guidance and support to establish and maintain consistency in the delivery of the food & beverage including pre opening.
• Develop menus and collaborate with the culinary team on site to ensure the delivery of exceptional culinary experiences for our guests ensuring the food offering is unique to the property.
• Provide training to the team, ensuring they are proficient in service techniques, product knowledge, and safety procedures.
• Monitor and control costs, including food and beverage inventory, and other operational expenses, to maximise profitability without compromising quality and guest service.
• Engage with suppliers to source and select products, negotiate contracts, and ensure that quality and price standards are met.
• Continuously evaluate guest feedback and implement improvement strategies to enhance the overall dining experience.

About you

You will have a deep understanding of the Food and Beverage and Hotel industry, with previous experience in a senior position. Ideally, in leading a food and beverage establishment or hotel.

You will have a collaborative working style, be highly organised and be detail oriented. There will be a strong emphasis on continuous improvement to ensure and maintain the highest quality and distinctive service, fostering an engaged, skilled and motivated team. 

The ideal candidate will have:

• Extensive knowledge of food and beverage operations.
• Excellent organisational and time management skills, with the ability to multitask and prioritise in a fast-paced environment.
• Proven ability to manage budgets, control costs, and drive revenue growth.
• A passion for delivering exceptional service and ensuring guest satisfaction.
• Strong leadership and communication skills, with the ability to motivate and inspire a diverse team.
• Understanding of food safety and hygiene regulations, and Food Safety certificate.

What We Offer 

• Generous discounts on Journey Beyond travel and experiences 
• Study Assistance Policy 
• Employee Referral Policy 
• Parental Leave program
• Purchased Leave policy
• Private Health discounts 
• Employee Assistance Program 
• Discounts on Journey Beyond merchandise 
• Flexible working environment 

Join us and contribute to an exciting journey where you'll create unforgettable experiences for our guests!

Our Company

We exist to bring amazing people together to explore the art of possible.

Bailey Abbott are a progressive and dynamic IT Consultancy business working across both Public and Private sectors. People are at the core of everything we do. We’re all about nurturing and inspiring people – ours and our clients. We bring a positive attitude and mindset to everything we do. We confidently use our knowledge and skills to solve problems, finding a better and easier way forward.

We deliver transformational outcomes to take businesses further, fearlessly. Confidence and trust is fundamental to delivering superior outcomes and we take ownership and responsibility for our commitments.

Our People

When you assemble an extraordinary group of individuals with a wide range of backgrounds and skills, something truly magical occurs. By cultivating an environment and fostering a culture that encourages and inspires, we unlock the full potential of each person, allowing them to bring forth their very best.

Our specialist IT Consultants are creative, collaborative, and passionate. We’re strong advocates for change, challenging the status quo through new thinking, technology, and practices. Always exploring creative ways to simplify complexity.

As a Consultant with Bailey Abbott, you will have the opportunity to build your project portfolio by gaining exposure and experience working across different clients, industries, technologies, and methodologies, all while having the stability and security of a permanent position.

Our Career Opportunity

Bailey Abbott now have an exciting opportunity for a Project Manager to join our Project Management capability. Our Project Management specialists work within an active community of practice, enabling you to benefit from their years of collective experience and wisdom.

The Project Manager will be responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects for the customers of Bailey Abbott, ensuring consistency with customer strategy, commitments and goals.

As a Project Manager you will get the opportunity to:

• Provide on-site leadership for the project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
• Prepare estimates and detailed project plans for all phases of the project
• Procure adequate resources to achieve project objectives in planned timeframes
• Manage the day-to-day project activities and resources, and chair the project management team meetings
• Proactively anticipate and manage risks, providing timely feedback to the customer
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
• Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences

• Degree in Computer Science, Software Engineering or Software Programming and Development
• Professional Certifications in line with Project Management
• Demonstrated experience working as a Project Manager in the IT industry in complex environments
• Strong stakeholder management and negotiation skills
• Experience managing projects utilising diverse methodologies such as Prince2 and Agile

• Paid Birthday Leave
• Access to Employee Assistance Program
• Novated Leasing
• Flexible Working Options
• Regular team gatherings including monthly team lunches
• Professional development opportunities and continuous learning
• Financial benefits through Discount Store

Our clients are diverse and so are we. We engage with great talent from all walks of life to bring their extensive and varied experience to help promote innovation. We encourage applications from candidates from all backgrounds to further strengthen Bailey Abbott.

Bailey Abbott. Explore Possible.

• Job Title: Key Account Manager (SAAS/Software Solutions) 
• Location: Adelaide, Australia 
  

Job Responsibilities:

• Business Development: Analyze account potential to develop new business; initiate, develop, and close sales; recommend new applications and sales strategies.
• Account Analysis: Identify potential in accounts by studying current business, evaluating additional needs, and analyzing opportunities.
• Customer Relationship Management: Serve as the primary point of contact for all customer account management matters. Ensure the timely and successful delivery of solutions according to customer needs and objectives. 
• Internal Coordination: Collaborate with the Internal Support team to deliver the right solutions to customers on time. 
• Client Support: Assist with challenging client requests or issue escalations as necessary. 
• Sales Process Initiation: Build relationships to initiate the sales process; qualify potential leads and schedule appointments. 
• Growth Opportunity Collaboration: Work with the sales team to identify growth opportunities within the territory. 
• Client Development: Develop new business with existing clients and identify areas for improvement to meet sales targets.
• Metrics Forecasting: Forecast and track key account metrics, such as quarterly sales results and annual forecasts.
• Reporting: Prepare reports on account status. 
• Monthly Client Engagement: Engage with key accounts monthly to understand usage patterns, provide usage recommendations, and suggest additional applications if needed.
• Contract Negotiation: Negotiate contracts and close agreements to maximize profits. 
• Relationship Building: Build and maintain strong, long-lasting client relationships. 
• Sales Development:  Present initial proposals, explain product and service enhancements, and introduce new products and services. 
• Trusted Advisor Role: Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors. 
• Progress Communication: Clearly communicate the progress of monthly and quarterly initiatives to the reporting manager.
• Sales Strategy Contribution: Contribute to sales strategies by evaluating current product results, identifying needs, and monitoring competitive products.

Preferences:

• 3-5 years of experience in sales/account management roles.
• Australian National. (A Must)
• Deep understanding of B2B SAAS products.

• Salary Range: AUD 110K Base, Rough OTE: 140 - 150K 
• Work Location: Adelaide (Hybrid)

An exciting opportunity has arisen for a Client Services Manager to join our Ticketek team based in Adelaide!

Ticketek is part of TEG, we believe that nothing beats the live experience, whether it is concerts, sports, musicals, exhibitions or e-sports. 

About Ticketek

Ticketek is a global leading event ticketing company, powered by our database of 11.7 million unique live entertainment fans, and our ticketing platform Softix. Our unrivalled marketing capability utilises best in class, data driven digital marketing and analytics platforms, demonstrated in our ability to sell in excess of 23 million tickets to over 20,000 events every year.

We bring thousands of live events to fans, sell 30 million tickets at some of the world’s most iconic venues, welcome two million fans to our own venues, and connect hundreds of entertainment and brand partners to new audiences each year. We operate in 40 countries on six continents.

The Client Services Manager will join our Ticketek team based in Adelaide. The role will work closely with clients from SA’s most prestigious venues, stadiums and clubs ticketing world-class sporting and entertainment events. 

As a Client Services Manager you will ensure each client receives a high standard of service delivery and continuity across their accounts. You will liaise directly with our clients as well as various internal departments such as marketing, web, technology and finance to ensure our clients maintain a high level of service delivery.

As Client Services Manager, your role will include:

• Client Relationships: Partnering with Clients to discuss event ticketing build requirements and time frames. Delivering accurate event builds. Providing timely and concise reporting and insights
• Event Operations: Build and maintain events within the Ticketing System as well as manage ticketing operations on event day
• Event Marketing and Promotions: Collaborate with internal and external leads to ensure marketing and promotional strategies are implemented ahead of time and fulfilled as planned
• Business Development: Work with the State Manager and your team to innovate and provide value-added services and solutions to Clients that increase ticket sales and build brand and event profile

The Person

To be successful in this role, you will:

• Have a passion for live events
• Demonstrate a client focused attitude, being a true ambassador for our brand
• Be a team player willing to strive to deliver exceptional results
• Possess attention to detail
• Be able to troubleshoot and problem solve
• Communicate with style and professionalism, across all levels of business relationships, both internally and externally
• Have a passion and love for Sport is encouraged but not essential

 Essential experience & skills:

• Excellent verbal and written communication.
• Ability to develop new and existing relationships with clients
• Ability to resolve client/customer problems in a helpful manner
• Understanding or ability to learn ticketing systems and processes

Desirable, but not essential, experience & skills

• Client/customer relationship skills
• Experience in Event or ticketing roles
• Tertiary qualified

Other key considerations for this position

Due to the nature of this role, work is required outside of business hours and on the weekend.

At TEG all your hard work in helping change the way we interact with clients and customers will not go unnoticed. In return we support and reward great performance by offering competitive salaries, employee benefits and incentives.

So, what does TEG offer?

At TEG all your hard work in helping change the way we interact with clients and customers will not go unnoticed.

In return we support and reward great performance by offering competitive salaries, employee benefits and incentives.

• Birthday Leave!
• Gym Membership Perks
• Free Advice and Support (EAP)
• Flu Vaccinations
• Learning Opportunities and support
• Company Paid Parental Leave
• Complimentary tickets to selected events
• Going the Extra Mile (GEM) Awards and Service Award
• Opportunities to support our community and partners

TEG is an Equal opportunity employer committed to embracing a diverse and inclusive work environment.

About TEG

TEG is Global leader in live entertainment, ticketing, and technology. TEG includes Ticketek, Ovation, TEG Dainty, TEG Live, Eventopia, Qudos Bank Arena, TEG Venues, Softix, Life Like Touring, The Entertainment Store, Brickman Exhibitions, Nice Events, Propaganda, MJR Presents, Handsome Touring, TEG Theatrical and TicketWorld, TicketCharge, Ticketek Marketplace, TEG Sponsorship and VIP Now.

We believe in creating a place where our people can do their best work!

Learn more about TEG here www.TEG.com.au

*Only direct applications will be considered. No recruiters please*

An exciting opportunity has arisen for a Client Services Manager to join our Ticketek team based in Adelaide!

Ticketek is part of TEG, we believe that nothing beats the live experience, whether it is concerts, sports, musicals, exhibitions or e-sports. 

About Ticketek

Ticketek is a global leading event ticketing company, powered by our database of 11.7 million unique live entertainment fans, and our ticketing platform Softix. Our unrivalled marketing capability utilises best in class, data driven digital marketing and analytics platforms, demonstrated in our ability to sell in excess of 23 million tickets to over 20,000 events every year.

We bring thousands of live events to fans, sell 30 million tickets at some of the world’s most iconic venues, welcome two million fans to our own venues, and connect hundreds of entertainment and brand partners to new audiences each year. We operate in 40 countries on six continents.

The Client Services Manager will join our Ticketek team based in Adelaide. The role will work closely with clients from SA’s most prestigious venues, stadiums and clubs ticketing world-class sporting and entertainment events. 

As a Client Services Manager you will ensure each client receives a high standard of service delivery and continuity across their accounts. You will liaise directly with our clients as well as various internal departments such as marketing, web, technology and finance to ensure our clients maintain a high level of service delivery.

As Client Services Manager, your role will include:

• Client Relationships: Partnering with Clients to discuss event ticketing build requirements and time frames. Delivering accurate event builds. Providing timely and concise reporting and insights
• Event Operations: Build and maintain events within the Ticketing System as well as manage ticketing operations on event day
• Event Marketing and Promotions: Collaborate with internal and external leads to ensure marketing and promotional strategies are implemented ahead of time and fulfilled as planned
• Business Development: Work with the State Manager and your team to innovate and provide value-added services and solutions to Clients that increase ticket sales and build brand and event profile

The Person

To be successful in this role, you will:

• Have a passion for live events
• Demonstrate a client focused attitude, being a true ambassador for our brand
• Be a team player willing to strive to deliver exceptional results
• Possess attention to detail
• Be able to troubleshoot and problem solve
• Communicate with style and professionalism, across all levels of business relationships, both internally and externally
• Have a passion and love for Sport is encouraged but not essential

 Essential experience & skills:

• Excellent verbal and written communication.
• Ability to develop new and existing relationships with clients
• Ability to resolve client/customer problems in a helpful manner
• Understanding or ability to learn ticketing systems and processes

Desirable, but not essential, experience & skills

• Client/customer relationship skills
• Experience in Event or ticketing roles
• Tertiary qualified

Other key considerations for this position

Due to the nature of this role, work is required outside of business hours and on the weekend.

So, what does TEG offer?

At TEG all your hard work in helping change the way we interact with clients and customers will not go unnoticed.

In return we support and reward great performance by offering competitive salaries, employee benefits and incentives.

• Birthday Leave!
• Gym Membership Perks
• Free Advice and Support (EAP)
• Flu Vaccinations
• Learning Opportunities and support
• Company Paid Parental Leave
• Complimentary tickets to selected events
• Going the Extra Mile (GEM) Awards and Service Award
• Opportunities to support our community and partners

TEG is an Equal opportunity employer committed to embracing a diverse and inclusive work environment.

About TEG

TEG is Global leader in live entertainment, ticketing, and technology. TEG includes Ticketek, Ovation, TEG Dainty, TEG Live, Eventopia, Qudos Bank Arena, TEG Venues, Softix, Life Like Touring, The Entertainment Store, Brickman Exhibitions, Nice Events, Propaganda, MJR Presents, Handsome Touring, TEG Theatrical and TicketWorld, TicketCharge, Ticketek Marketplace, TEG Sponsorship and VIP Now.

We believe in creating a place where our people can do their best work!

Learn more about TEG here www.TEG.com.au

*Only direct applications will be considered. No recruiters please*

An exciting opportunity has arisen for a Client Services Manager to join our Ticketek team based in Perth, with a focus on our key theatre, concert and sporting clients! 

About Ticketek 

Ticketek is a global leading event ticketing company, powered by our database of 11.7 million unique live entertainment fans, and our ticketing platform Softix. Our unrivalled marketing capability utilises best in class, data driven digital marketing and analytics platforms, demonstrated in our ability to sell in excess of 23 million tickets to over 20,000 events every year.

We bring thousands of live events to fans, sell 30 million tickets at some of the world’s most iconic venues, welcome two million fans to our own venues, and connect hundreds of entertainment and brand partners to new audiences each year. We operate in 40 countries on six continents.

The Role

The Client Services Manager will join our Ticketek team based in Perth. The role will work closely with clients from WA’s most prestigious venues, ticketing world-class sporting and entertainment events.

As a Client Services Manager you will ensure each client receives a high standard of service delivery and continuity across their accounts. You will liaise directly with our clients as well as various internal departments such as marketing, web, technology and finance to ensure our clients maintain a high level of service delivery.

As Client Services Manager, your role will include:

• Event Building, Checking and Maintenance: Ensure the accurate and timely building of an event with information provided by the client in accordance with appropriate procedures
• Client Relationships: Partnering with Clients to discuss event ticketing build requirements and time frames. Delivering accurate event builds. Providing timely and concise reporting and insights
• Event Operations: Build and maintain events within the Ticketing System as well as manage ticketing operations on event day, including managing box office staff
• Customer Services: Be the main point of contact between the client/venue and the Customer Solutions Team ensuring accurate and timely information flow between the parties at all times

To be successful in this role, you will:

• Have a passion for live events
• Demonstrate a client focused attitude, being a true ambassador for our brand
• Be a team player willing to strive to deliver exceptional results
• Possess attention to detail
• Be able to troubleshoot and problem solve
• Communicate with style and professionalism, across all levels of business relationships, both internally and externally

 Essential experience & skills:

• Excellent verbal and written communication.
• Ability to develop new and existing relationships with clients
• Ability to resolve client/customer problems in a helpful manner
• Understanding or ability to learn ticketing systems and processes

Desirable, but not essential, experience & skills

• Client/customer relationship skills
• Experience in Event or ticketing roles
• Tertiary qualified

Other key considerations for this position

Due to the nature of this role, work is required outside of business hours and on the weekend.

So, what does TEG offer?

• Complimentary tickets to selected events
• Birthday Leave
• Volunteering Leave
• Access to wellbeing discounts
• Flu Vaccinations
• Company Paid Parental Leave
• Free Advice and Support (EAP)

What can you expect?

• Global Reward and Recognition Program
• Supportive and exciting Learning and Development Opportunities
• Career Pathways
• A commitment to Diversity, Equity, and Inclusion
• Great team members!

For more information about TEG please go to http://www.teg.com.au/

TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.

We want to make sure our recruitment processes are accessible and inclusive for all people. If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview.

*Only direct applications will be considered. No recruiters please*

About Rystad Energy

Rystad Energy is a leading global independent research and energy intelligence company dedicated to helping clients navigate the future of energy. By providing high-quality data and thought leadership, our international team empowers businesses, governments and organizations to make well-informed decisions.

Our extensive portfolio of products and solutions covers all aspects of global energy fundamentals, spanning every corner of the oil and gas industry, renewables, clean technologies, supply chain and power markets. Headquartered in Oslo, Norway, with an expansive global network, our data, analysis, advisory and education services provide clients a competitive edge in the market. For more information, visit www.rystadenergy.com.

The role

The Australia Commercial team is now seeking a dynamic individual to join our Perth team as a Client Success Manager (CSM) responsible for fostering lasting client relationships and being a trusted advisor to our clients.

Rystad Energy is looking for candidates with proven experience in customer success and/or business analysis, specifically within the Energy space. The candidate should ideally possess expertise in the SaaS industry, strong commercial awareness, excellent networking skills and ability to listen and understand customer needs.

You will get the opportunity to develop and execute product-driven and segment-focused client retention and growth strategies, as well as helping clients realize the full value of Rystad Energy’s databases and analytics to help them deliver on their business outcomes. You will also work closely with internal cross-functional teams such as marketing, product development, market research and client training to drive engagement and expansion across your client remit.

Key Responsibilities

• Act as clients’ trusted advisor by designing and delivering tailor fit engagement plans to help clients maximize value from Rystad products and services.  
• In charge of end-to-end customer lifecycle including but not limited to delivering onboarding sessions, providing tailor fit product trainings and answering client queries in a timely manner    
• Take ownership of tracking client usage rates and implementing relevant strategies with the account team to improve user adoption rates.
• Work closely with account team to identify upsell opportunities, initiatives to grow user base to maximize contract renewals rate
• Build and maintain strong client relationships with key stakeholders
• Become a conduit between clients and Rystad internal stakeholders eg. product managers, analysts, account team to provide product / services feedback
• Develop a sound understanding of Rystad Energy products and services and proactively help identify areas of improvement to increase market share and penetration.
• Provide timely support to your book of accounts and the wider client portfolio (globally)
• Proactively participate in industry and networking events to grow the Rystad Energy brand
• Maintain all client data and interaction records in the CRM system

Skills & Attributes for success

• Minimum of Bachelor’s degree required
• Minimum three years of experience in relevant sectors such as Energy, Finance, SaaS, or Consulting
• Proactive and self-motivated individual with a strong interest in client-facing roles, customer experience and business relationships
• Excellent written, oral, presentation and communication skills
• Willingness to travel based on business needs
• Previous experience with large enterprise / global customers is preferred
• Passionate about developing close relationships with our customers and enabling their long-term success
• Proven knowledge of Energy markets is a key strength
• Proven understanding of valuation models and economic analysis are highly desired
• Experience working with databases, CRM platforms and Power BI is an advantage
• Strong focus on collaboration and teamwork across functions and regions
• Strong Microsoft Office skills (PowerPoint and Excel)

Only candidates with full working rights in Australia will be considered for this role.

We have an exciting position available for an experienced Sales Manager Cross Divisional to join our vibrant, passionate, fast paced team in Adelaide.  If you have outstanding people and communication skills and an extreme level of drive & motivation, then we'd love to hear from you.

The purpose of this position is to consistently recruit, train, manage, motivate

and lead a team of sales people to meet or exceed monthly targets such that

customer retention and portfolio growth, and hence turnover growth, is

sustainable in the longer term.

In this role you will be responsible for:

• Servicing our existing client base and analysing their needs to increase sales
• Identify and evaluate new business opportunities through securing of profitable new customers and upsell and drive density to existing customers.
• Develop and maintain strategic business relationships with customer base within major accounts
• Develop proposals appropriate to customers' needs, including product, service and cost options
• Facilitate the resolution of any issues by actively resolving all first line queries and escalating where required
• Document all customer contact information into company systems and applications
• Monitor competitor and market activity, reporting significant developments to management and monitor market trends through personal contact with customers

To be successful in this role you will have:

• Minimum of 2 years’ demonstrated experience working within a service industry (desirable)
• Experience in B2B sales and cold calling
• Outstanding verbal and written communications skills
• Understanding of local area and a direct selling culture
• High level commercial and negotiation skills
• Proven ability to achieve sales target

We will provide you with a competitive base salary, highly rewarding uncapped commission structure, company vehicle, mobile phone, and tablet and career opportunities. If you enjoy sales, being independent, on the road and driving, then APPLY NOW!

First Focus, Australia's best Managed Service Provider, is seeking an experienced Training and Onboarding Manager, on full time basis at our offices in either Bentley WA or Brisbane CBD.

About First Focus

We are a fast growing, national MSP with aspirations to become the best career developer in our space in Australia. We have established a strong training culture as well as several unique training programs including Leadership Lab, Fast Track, Immersion and Bootcamp. We are in the process of adding the ‘First Focus Leadership Academy’, a hands-on leadership development program for middle managers to round out our suite of training programs. 

About the role

The Learning and Development Specialist will ultimately have ownership of the entire First Focus Academy which encompasses all training programs, together with our LMS and video library. 

In addition, they will be responsible for the onboarding function across the business, ensuring that new employees have the best possible experience and are able to become settled and productive as quickly as possible.

Reporting to the CPO, the successful candidate will have proven experience in implementing and managing successful training programs, ideally in the technology space.

• Demonstrated experience in a similar role, ideally in the technology space 

• Proven track record of implementing and managing successful leadership training programs 
• Experience in creating and implementing onboarding tracks and upskilling plans

• Excellent communication and facilitation skills 

• Strong program management skills  

• Highly developed emotional intelligence 

• A  passion for learning and people development

• A warm personality and a great sense of humor! 

• Genuine and authentic connection with our First Focus values (check them out on the About Us page of our website) 

• Up to $120k plus super depending on experience.

• A dedicated training day each month (10 per year)

• Multiple opportunities for personal and professional development  

• Option of a subsidised Tesla company car as part of your salary package  

• Inter-office travel program to work from other offices and locations 

• Free access to our EAP, including 1:1 coaching sessions from qualified psychologists or counsellors 

• Volunteer days and the ability to get involved in our ‘Make A Difference’ Council 

• Company profit share for all employees with 2 years tenure or greater 

• Regular social events, and a great team culture! 

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills. 

Welcome to Forma Stone, where we specialise in the artistry of crafting exquisite stone benchtops for high-end residential spaces. What sets us apart in the industry is our unwavering commitment to quality craftsmanship and customer satisfaction. As we continue to expand, we are in search of a versatile individual to join our team as an Administrative Manager.

What You'll Do:

• Prepare and send invoices, manage statements, assist with accounts receivable, and follow up on outstanding payments.
• Review incoming quotes, lead the quotes team, track quote progress, and resolve any delays.
• Implement cleanliness and safety protocols, support office staff with various administrative tasks, and perform end-of-month stock takes.
• Greet and assist visitors in our showroom and factory, help customers select samples, and provide excellent service.
• Maintain accurate inventory records, conduct regular updates, and engage with our community on social media.

• Proven background in customer service and administrative roles
• Strong verbal and written communication abilities, with excellent interpersonal skills.
• Outstanding organizational and multitasking capabilities, with a keen attention to detail and accuracy in financial tasks.
• Attention to detail and accuracy in handling financial tasks
• Ability to thrive both independently and collaboratively within a team environment.
• Familiarity with invoicing software and basic accounting principles.

• Competitive compensation package based on experience and skills.
• Opportunities for training and advancement within the company.
• Enjoy complimentary snacks, drinks, and food.
• Weekly team lunches.
• Access to an onsite gym and showers for your convenience.

If you are an individual who embraces challenges, possesses a passion for quality and precision, pays meticulous attention to detail, and brings a can-do attitude to the team, we invite you to join us. If you have the key attributes we are looking for and are ready to contribute to a collaborative team environment dedicated to excellence in stone craftsmanship, we would love to hear from you!

About Us

Our Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern. There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it – a spirit of adventure and a sense of something very special about to unfold.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond’s impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; eco-luxe lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests

About the Role 

Reporting to the Executive General Manager, this position will be at the heart of the operations to deliver a culinary vision highlighting the finest, native Australian ingredients throughout our rail journeys and provide our guests with an experience that will ‘go beyond’.

• Ability to multitask between creative and 'hands-on', partner with stakeholders and lead our experienced brigade of Chefs to encourage growth.
• Responsible for creating a strong, positive team environment and relationships with the team, where standards are not simply met, but exceeded. 
• Able to enhance financial performance and ensure employee satisfaction is exceeded to drive revenue growth  

• Focus on exceptional customer service excellence for our guests and cultivate an experience where this is the standard and this is evidenced through consistent NPS scores.   
• Menu design and implementation.
• Supporting the warehouse department through leadership and management of full train provisioning.

About You 

• Dynamic and visionary leader. You must be dynamic with a real creative flair.
• It is essential that you are a chef by trade with culinary qualifications - from time to time you will 'jump' onboard the train to immerse yourself with the team.

• Ability to deliver culinary experiences that ‘go beyond’ our guest's expectations 

• Approachable, energetic and able to inspire your team. You will love an 'out of the box' idea.

• Foster relationships with internal and external stakeholders to ensure exceptional produce is sourced and enhances the guest’s experiences onboard our train journeys.  

• You will be a natural mentor with the ability to enhance your team’s potential and inspire your team.

• Open to a challenge and ability to problem solve effectively when faced with high-pressure situations 

• Effective communication to ensure positive relationships across the Rail leadership team.

What We Offer

• General discounts on Journey Beyond travel and experiences
• An attractive salary
• Study Assistance Policy
• Employee Referral Policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Parental Leave Program
• Purchased Leave Policy

How to Apply

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Your Rail Journey starts here!

Apply now. Join us!

We are building and scaling Australia’s best disability service provider that delivers its people a great place to work and obsesses over the quality of care delivered to our participants. Are you ready to work with a serial entrepreneur to build and scale the business, taking your career to new heights?  

Be part of the Incluso Services journey, where we aim to become Australia’s leading service provider in accommodation, respite, and support services. 

At Incluso Services we are focused on “Building the World that we Want” and as such, ensuring that people with a disability are well cared for and can access high quality community engagement services. Our mission is to help people with a disability and their families to be more independent and have greater choice and control over their quality of life.

We’re excited that we are looking to expand our team and we’re on the hunt for an experienced, passionate and ambitious General Manager - Operations and Growth.

The Role

We are seeking an exceptional and energetic person with a strong understanding of the NDIS to play a pivotal role in shaping our organisation's future, driving strategic initiatives, and ensuring operational excellence. As our General Manager - Operations and Growth you will have strong leadership skills, be a confident decision-maker, helping our team develop and be successful, whilst being involved in the business growth and expansion of business offerings. You will be mentored by one of Australia’s most highly regarded serial entrepreneurs and have the opportunity to work up towards an equity position. 

What you’ll be doing:

• Collaborate with the team to refine strategies for business growth.

• Maintain budgets and optimise expenses.

• Create and review policies and procedures.

• Ensure employees work productively and develop professionally.

• Evaluate and improve operations and financial performance.

• Prepare regular reports for our Founder.

• Assist with business growth by building strong relationships with external stakeholders to attract new referrals for our services.

• Ensuring the business maintains a high level of compliance in alignment with the NDIS.

What you’ll bring:

• Strong communication and interpersonal skills to effectively interact with individuals. 

• Extensive experience in the NDIS and disability sector as a Lead or similar role.

• Existing, robust connections within the sector, capable of opening doors and creating new opportunities for business growth.

• Demonstrated experience in planning, setting, and managing financial budgets and financial targets.
• Excellent negotiation skills and ability to problem solve.
• Knowledge of business process and functions within the different areas of the business to ensure they can meet requirements of the business. 
• Capability in leading a team to deliver exceptional care to our participants.
• Successful track record of generating growth and new business by understanding the market demands.
• Demonstrated ability to work effectively with a range of stakeholders, other government agencies and specialist support services, both internal and external.

What we would like you to have:

• Valid Driver License.
• Experience in a leadership position.
• A track record of growth.
• An understanding of the NDIS, disability, and community services sector.
• Ability to actively navigate and adapt to change.
• Working with Children Check.
• NDIS Worker Screening Check.

If you're viewing this ad and don’t quite tick off the whole criteria list BUT and you’re keen to take on a new challenge and you think you’d be a great fit at Incluso Services, we encourage you to take that leap and hit the "Apply" button. 

Apply today and help us in building an organisation that celebrates all, where inclusion is second nature, and where everyone is heard. 

What we offer:

• An attractive salary with long term incentives that see you obtain an equity position in the business. 

• The opportunity to work with one of Australia’s most esteemed serial entrepreneurs.

• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.

• We offer an Employee Assistance Program for support and because time out is so important.

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.

• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.

• We believe in your potential and offer a personalised career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.

When you join Incluso Services, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

We are looking for a Data Centre Manager who will be responsible for exceptional customer service and engagement to one of our key clients. The incumbent will ensure the site is operational, maintained and secured in line with best practice.

Key responsibilities include:

•      Monitoring of the Data Centre environment via DCIM Tools, including rack level temperature & power, chillers, generators, switches, pumps and Data Centre power.

•      Respond to Data Centre incidents 24 x 7.

•      Management of assets within the Data Centre by maintaining an accurate list of Data Centre racks and hardware via DCIM Tools.

•      Utilise DCIM Tools for capacity planning including physical space, power and network ports available in racks.

•      Data Centre patch management including providing support to the customer.

•      Data Centre security management including providing site access to people on the approved access list and escorting personnel during incidents and emergencies.

•      Providing Data Centre infrastructure maintenance by working with the customer to confirm that maintenance contractors have performed scheduled maintenance.

•      Contribute to Data Centre change management system inputs and action requests resulting from the change management system.

•      Provide clear communication to management and tower delivery teams on incidents within the Data Centre.

•      Perform approved Data Centre hardware installation, moves, adds and changes (IMAC).

•      Co-ordinate 3rd party suppliers to meet project deliverables in a timely manner.

•      Create and assist with the creation of service delivery and operational processes, procedures, and reports.

•      Deliver services to adhere to ITIL and define ITIL best practices that can be incorporated into the operational running of the Data Centres.

•      Provide support to the customer to assist with maintaining TIA-942 standards for the Data Centre.

•      Keep current on best practice for Data Centre facility management.

•      Meet CDCs service level agreements and assist the delivery team in meeting service level objectives.

•      Act as the central point of coordination for all Data Centre related incidents.

•      Follow correct site-specific delivery procedures and record management procedures to ensure information is accurate and handled correctly at all times.

•      Comply with CDC’s Policies and Procedures (including appropriate use of internet, probity, and employment conditions).

•      Other duties as directed from time to time.

About you: 

•      Experience providing services to Defence as part of Defence or Defence Industry.

•      Ability to rack server hardware.

•      Good knowledge of ICT hardware to assist with incident management.

•      An understanding of networking and communications over copper and fibre.

•      Ability to coordinate with multiple stakeholders.

•      Ability to travel when required.

•      Be available to work on call hours when required.

•      Maintain the ability to work flexible hours when required

•      ICT Hardware course or equivalent experience.

•      Mechanical or electrical course or equivalent experience.

•      Diploma in IT related course.

•      ITIL certification.

•      Understanding of TIA-942.

•      Data Centre Infrastructure Management related course.

Essential:

• Existing AGSVA Security Clearance at Negative Vetting 2 level.

How to Apply:

If you are looking to own your career and take on a new challenge in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

Hello!

Thank you for showing interest in our role at Fundd. We are a young finance broking business and our staff work wherever they like. Whether it's at home, in a co-working space, or even at the beach, we believe in promoting a healthy work-life balance for our team members.

At Fundd, we distinguish ourselves from our competitors by fostering a culture of adventure and individual freedom. Our team shares similar values and interests, creating a cohesive and vibrant working environment. We specialize in various lending areas, including home loans, asset finance, personal loans, as well as commercial and development lending. Ongoing training is provided to ensure our team is up-to-date with the latest industry knowledge.

As a socially conscious organization, we actively contribute to the betterment of our society by supporting organizations and individuals in need. Making a positive impact is an integral part of our company ethos.

The role of Client Services Manager/Mortgage Broking Assistant is a dynamic blend of customer service and loan processing. You will be the main point of contact for our clients and work closely with brokers to find suitable lending solutions. With different clients and lenders having unique requirements and guidelines, the role offers constant learning opportunities in the ever-changing finance industry.

Whether you are new to the finance industry and looking to enter the field or have prior experience, this role is designed to suit individuals with a passion for finance and a drive to excel.

NOTES:

• Candidates will be required to complete an aptitude test as part of the selection process.
• This is a permanent position available as either part-time or full-time, depending on the applicant's preference.
• Salary range: $52,000 - $65,000 + Super + Bonus

• Proven experience in client services or mortgage broking, preferably in a remote work environment.
• A Bachelor's degree in finance, business administration, or a related field is desirable however not mandatory.
• Excellent communication and interpersonal skills with a confident phone manner.
• Strong problem-solving abilities and creative thinking skills.
• High level of self-discipline and ability to work independently.
• Proficiency in Microsoft Office and other relevant software applications.
• Familiarity with the Australian mortgage market and regulations.
• Passionate about helping clients achieve their financial goals.

• The flexibility of works hours and location
• Awesome culture and work/life balance while still working on daily challenges
• Young and exciting business with a like-minded growing team
• Ability to grow your personal knowledge base and experience
• You’ll be remunerated well for good work
• Opportunities for growth and mentorship within the business and industry

Aspire Software is looking to hire an experienced and dynamic Finance Manager Australia to join our team in Australia!

The Finance Manager Australia will report to the Director of Finance in North America. This successful Finance Manager Australia will coordinate and manage period-end close, budgeting and forecasting, statutory audits, and integrations of new businesses and ensure accurate financial reporting and analysis for a portfolio of acquired companies, as well as lead projects impacting their accounting and provide guidance on the more complex accounting issues. The current portfolio is 8 Australian software companies with annualized revenues of circa 40MM-USD.

Here is a little window into our company: Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

Our motto is 'Be Humble, Stay Hungry!'

The successful candidate will work in a hybrid work model from either our office in Adelaide or Melbourne, with occasional ad-hoc travel across Australia and the rest of the world required!

What Your Day Will Look Like:

• Drive the financial planning of Australian companies by analyzing the performance and risks of the assets
• Set targets for and supervise all accounting and finance personnel (Accounting, FP&A, AR, AP)
• Working closely with the Managing Directors to understand their business and needs
• Prepare monthly, quarterly, and annual financial reports
• Build and manage monthly, quarterly, and annual forecasts and track KPIs
• Monitor and analyze the performance strategies to identify areas of opportunity respond with action plans to ensure execution to meet and exceed financial targets
• Monitor the financial health of the portfolio and ensure positive cash flow
• Lead and organize the annual statutory audits and ensure all fillings are completed
• Develop strategies to increase return on investment and profitability
• Oversee and review accounting tasks, including tax and compliance
• Ensure effective financial internal controls and continually evaluate established policies and procedures
• Collaborate with the integration team of newly acquired companies by producing opening balances, complete financials, and onboarding on Valsoft finance procedures
• Maintain high-level interaction with the corporate finance department
• Actively participate in the processes related to the sale or acquisition of companies
• Manage a local Finance team

About You:

• A qualified Financial Accountant with at least a bachelor's degree or above in Accounting, Finance, Economics or similar is essential
• 8+ years of experience in a similar role, including at least 3+ years in team management, is essential
• Ability to manage risks by ensuring that effective and efficient internal controls are in place without compromising operational efficiency and flexibility
• Extensive knowledge and skill in multiple disciplines to be able to integrate them effectively and a capacity to understand and interpret conflicting goals and needs of diverse groups
• Fast learner and adaptable – time management skills and ability to meet deadlines
• Working knowledge of Oracle NetSuite ERP (or similar) is considered an asset
• Ability to visualize efficient processes and implement them
• Excellent organizational skills and time management
• Excellent verbal and written communication skills
• Advanced knowledge of MS Excel
• Being fluent in English, both written and verbal, is essential
• Must be legally authorized to work in Australia

For information about Aspire Software, please visit our website at www.aspiresoftware.com

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

Ambius division of Rentokil Initial has a great opportunity for a Local Service Manager to join the team. You will use your collaborative and engaging leadership style to take on the responsibility to coach, mentor and lead a team of service people to consistently deliver a high quality of service to our customers and encourage growth in our sales.

About Ambius

At Ambius, interior landscaping means more than just plants. We strive to be the premier creator of ambience for businesses which enriches the work experience and delivers a productive environment enabling people to thrive.

Our Ambius team are the people responsible for the lovely plant decor in hotel lobbies, the clusters of plant designs in shopping centres, the green walls and floral displays you see in many restaurants and office receptions. In summary we are responsible for providing any sized organisation with interior/exterior landscaping which engages clients and their staff through the health benefits of plants!

This is a highly customer-focused role and is ideally suited for someone with the desire and motivation to succeed and move up into more Senior roles within the Rentokil Initial business in the future.

Responsibilities in this role include:

• Coach, mentor and train the Service Team to achieve targets.
• Monitor and review service productivity rates, seek improvement and continually improve productivity, year on year.
• Implement the regional annual operational plan
• Conduct regular quality audits of specified client base and premises.
• Ensure Company service practices are met and identify opportunities to improve service standards.
• Ensure service efficiency is optimised through tools and technology available.
• Ensure the team’s company vehicles are maintained in a safe, reliable and clean condition.
• Proactively resolve customers’ issues.
• Develop and maintain long term customer relationships.

Requirements :

It will be expected that the successful candidate will have:

• Previous experience in a similar services role
• Experience within a management role with a services or operations background prefred but not essential.
• Experienced in implementing Worksite safety initiatives, dispute resolution and regular reporting to higher management
• High level communications and commercial experience
• The drive to lead by example to set a high standard of customer service

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background and police checks.

If this sounds like the opportunity you’ve been looking for to take your career to the next level, click the Apply button now to submit your resume.

Responsibilities

• Develop trusted advisor relationships with assigned customers, advocating on their behalf with internal functional partners as needed
• Drive product adoption and usage of insightsoftware products and solutions to retain and grow revenue 
• Craft effective strategies for customer retention, negotiate and secure renewal agreements, and facilitate the expansion of the use of our solutions within your customer base.  
• Organize and execute and communication strategy for assigned customers, including emails, one on one meetings, monthly update calls and quarterly business reviews focus on overall customer health and adoption statistics, product reviews, and contractual status checks.
• Forecast and track key account metrics (e.g. quarterly retention and growth results and annual forecasts) and clearly communicate progress to internal stakeholders
• Manage customer relationships and escalations, including high severity requests, with a focus on solving business problems and deriving customer value from insightsoftware’s solutions
• Drive a seamless customer experience by working cross-functionally with our product and services team to ensure each new customer can quickly adopt and gain value from our solutions
• Lead one or more special projects to enhance Customer Success goals and processes
• Participate in cross-functional reviews of product lines
• Train and mentor on-demand talent
• Other duties as assigned

Achievements/ Goals

• Complete Onboarding process (90 Days)
• Assume responsibilities of management of customer portfolio
• Complete renewal process for portfolio
• Engage customer in COR and regular communication cadence
• Participate in cross functional meetings.

• Part-time (0.6FTE) 2-year contract position beginning July 1st.
• As this is a state-wide service travel is required around Melbourne including regional locations. Office based in Ringwood.
• $41-45.5per hour + Super + Generous Salary Packaging benefits of up to $18,550    

About the role  
This important role will see you building relationships with and supporting carers, families and the community by providing counselling, relevant resources, planning and organising workshops, facilitating referrals and implementing a person/family centred approach to assess and support their needs.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Lakshmi Prasad (FRSC State-wide Coordinator) at lprasad @ each.com.au or on 0437 007 309.

Who we’re looking for 
To be successful in this position you will have:

• A broad understanding of the issues experienced by carers caring for a family member with a disability.
• Demonstrated knowledge and skills in working with people with disabilities and their families.
• Excellent communication and networking skills to effectively engage with a range of stakeholders within the community.
• Experience and skill in disability support, intake, assessment, and case coordination.
• Demonstrated ability to effectively manage a brokerage budget, including invoicing, receipting and financial processing as required.
• Ability to facilitate relevant forums and workshops for carers as and when required.

• The role may require flexibility in working hours (e.g. late afternoons, evenings or early morning hours & some weekends), and the ability and capacity to travel and stay overnight for up to 1-3 days in Regional Victoria.
• NDIS knowledge is preferred.

Firstly, what we offer you! 

• Store discounts, and free 7-Eleven Coffee 
• Bonus & incentive program   
• 15 weeks paid parental leave
• 2 days paid volunteer leave per year 
• Unlimited access to LinkedIn Learning 
• Social club, Open committee with regular events  

We are human centred organisation and our people are at the core of everything we do. This is a true place to learn and grow whilst developing your career. Through our agile structure, we enable our employees to drive their own work – with a lot of autonomy, and have fun along the way!  

Your role

The Field Manager is critical to ensuring excellence in store performance across the 7-Eleven network. Directly accountable for the performance of between 10 – 14 stores based across Sydney Northern Beaches region, you are an experienced retail leader who will use that experience to coach and mentor Store Leaders to execute on our customer ambition.

We are looking for someone who has a passion for retailing, enjoys a fast paced environment and will thrive on daily interaction with like minded people.

You will be someone who gets a buzz out of helping others be the best they can be, while at the same time driving excellence in store execution and customer service.

What’s in your toolkit?

• Demonstrated experience and background in delivering solutions within a retail environment
• A strong set of skills that allows you to be a high performance coach and builder of capability in your people
• Passionate about retail excellence and customer experience, fostering enthusiasm amongst the team and stores to bring our vision to life
• An strong critical thinker with the ability to understand, analyse, and navigate complex interpersonal dynamics and issues
• Leader of a high-performance and psychologically safe environment, actively involved in people development and my team's learning and growth

If you have a passion for leadership and excellence in retail, then we encourage you to apply.

At 7-Eleven our people are at the heart of everything we do. The rich diversity that every individual brings makes the ordinary moments extraordinary for everyone.

We are committed to creating a workplace that fosters inclusion and celebrates diversity, where every single 7-Eleven team member feels heard, valued, and respected no matter who you are or what diverse characteristics reflect your unique identity.

To find out more about our current opportunities follow us on LinkedIn or view our careers page.

#LI-DNI

We are open only to candidates from Sydney or Melbourne who have unrestricted working rights.

IQVIA is a world leading provider of information, services and technologies dedicated to advancing healthcare by driving improved decision-making. Within a rapidly evolving environment, IQVIA’s unique portfolio of data assets, research and analytical capabilities, and technology solutions enables us to make intelligent connections for our clients. We support a broad range of stakeholders across the life sciences industry, treatment providers and payers, providing insights which drive innovation and improve patient outcomes.

We are seeking a Fieldwork Manager to join the Integrated Research team at IQVIA ANZ, a premier healthcare market research provider in Australia. This team excels in offering a wide range of research solutions to an extensive client base in the MedTech, consumer health, and pharmaceutical sectors. Our core strength is our profound engagement with healthcare professionals, particularly Oncologists, which is the cornerstone of our in-depth market research.

As the lead of our customised fieldwork operations, you will drive the strategic planning and execution of field activities, ensuring the generation of high-quality data and insights that propel our research forward. You will oversee field activities from start to finish. Demonstrated experience in building relationships with diverse stakeholders, including doctors, patients, and research teams, is essential for the successful fulfillment of this role.

Qualifications:

• Experience cultivating and sustaining relationships with doctors

• Solid understanding of the life sciences and/or health service industry

• Working collaboratively within a matrix organisation to achieve team objectives

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

The Regional Sales Manager (RSM), APJ is a pivotal member of our field sales operations within the Cognizant Workday Practice.  You will drive our growth by focusing on generating new revenue and developing strategic plans to identify, prioritise and close key opportunities within the Australian market, with a particular emphasis on Mid-Enterprise Clients.

Working alongside a talented team of professionals, you will play a crucial role in guiding Australian businesses through their journey towards HCM and Financial transformation.  The RSM will build strong partnerships with our clients, lead our understanding of their objectives and co-ordinate our positioning of proposed consulting and delivery services. 

The RSM will lead the negotiation of contracts and effectively collaborate with internal teams to drive revenue growth and ensure client satisfaction.

Key Responsibilities

• Manage deal cycles across all clients.

• Actively update pipeline to ensure management is aware of deal flow.

• Maintain a 3X pipeline of deals to quota.

• Work with company counterparts to source and execute deals.

• Engage with clients and prospects to provide services.

Duties and Tasks

• Develop and plan a sales strategy, effectively positioning the Company’s services.

• Cultivate relationships with Workday personnel and develop in-person relationships with all in-region field offices.

• Develop and maintain relationships with Workday Account Executives and Business Development Managers.

• Run complex sales cycles managing prospects and internal team members.

• Organise and drive responses to RFPs and RFIs.

• Set strategy for deal success.

• Manage multiple, concurrent deal cycles maintaining accurate and timely client, pipeline, and forecast data.

• Manage a quarterly sales quota and maintain a 3X pipeline of quota.

• Provide support for marketing activities and events.

• Work with the internal Delivery team to develop estimates for work and position us ahead of Cognizant competitors.

#LI-Remote

Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• Start with a point of view: I apply my expertise to gain trust and to lead our clients forward.
• Seek data, build knowledge: I use facts to guide my actions and decisions.
• Always strive, never settle: I act with agility and creativity, determined to stay one step ahead.
• Work as one: I deliver solutions that draw upon the full power and scale of Cognizant.
• Create conditions for everyone to thrive: I include, enable, and invest in everyone around me.
• Do the right thing, the right way: I always make the ethical choice.

Role and Responsibilities

As part of CAE Australia’s Defence and Security IPAC Strategy and Business Development team, the Capture Manager - Air, is responsible for the capture, proposal and submission phases for opportunities identified in the Aerospace Domain across the Indo-Pacific Region.

This role can be located to work from our Head Office in Homebush or Office in Brisbane.

The role we are offering you

• Engaging clients, partners, governments, defence forces, to lead and develop the capture management strategy and plans
• Support the development and positioning of CAE capabilities within the IPAC Defence and Security market
• Leverage all CAE assets in a coordinated plan to win new business
• Successfully shape both client and market perspectives regarding the CAE capability

Our ideal candidate has:

• Tertiary degree in economics, engineering or MBA or equivalent experience
• Extensive experience in the Aerospace and Defence industries
• Proven track record in strategic and tactical planning plus execution on major pursuits
• Ideally have a background and/or solid understanding of platform simulation, military training systems, and/or government procurement mechanisms.

What CAE offers you:

• Opportunity to make a considerable impact on Australian defence and security
• Exciting career paths in a truly global business
• Brand new flexible leave policy
• Access to a brand new generous ADF Reserve Service Policy
• Corporate discounts, such as Private Health Insurance and more

Security requirements

As the Australian Department of Defence is a major client, you must be eligible for SECRET (NV1) level Defence security clearance, and preferably already hold a current SECRET (NV1) clearance.

Applications

If this role fits what you are looking for and you believe you have the necessary skills and experience, click ‘Apply Now’ and attach your resume.

Read our FY23 Annual Activity and Corporate Social Responsibility Report

Follow us on Twitter: CAE_Inc
Facebook: www.facebook.com/cae.inc
LinkedIn: www.linkedin.com/company/cae

Instagram: www.instagram.com/CAE_inc

#LI-AL2 #CAE #CAEpilot #CAErecruiting

Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

JOB DESCRIPTION:

MAIN PURPOSE OF ROLE

• This position is responsible for developing, implementing and maintaining an effective business partnering capability that will provide Business Units with timely and appropriate support, financial information and analytical tools to manage performance of the Business Units. This position is the key contact for Business Units, especially for Sales and Marketing teams, and has the ability to influence decision making and assist with driving Business Units' performance. Role supports two key business units: Cardiac Rhythm Management (CRM) and Electrophysiology Heart Failure (EPHF) Divisions

Your key responsibilities would include but not be limited to:

• Finance business partner to Corporate Accounts Manager responsible for and Tenders. This will include preparing and participating in business reviews and planning cycles (LBE) reviews.

• Working closely with Commercial business to evaluate margin impact related to investment decisions, pricing and promotions, and business development opportunities to support the making of decisions.

• Ensuring pricing proposals are compliant with corporate pricing policy across the CRM & EPHF business and authorisation is properly documented.

• Update and monitor market status of products within the customer groups.  Understand the impact of market dynamics, share, and innovation on the forecast assumptions.

• Act as the single provider of relevant business unit data to the Finance Controllers for consolidation into FP&A reporting including Plan, LBE, and long-term innovation forecasts. 

• Prepare Corporate Account reports, ad hoc reporting and/or analysis as required by Corporate Accounts Manager.

• Manage and develop one direct report. 

• Oversee the rebate and Sales incentive process performed by direct report including:

• timely & accurate calculation and accrual of monthly rebates and payments are executed in accordance with approved Rebate agreements and properly authorized in accordance with corporate policy.

• Timely & accurate calculation of sales incentive and relevant accruals for the CRM/EPHF divisions in accordance with annual sales incentive plans.

• Sales territory alignment within SAP for Abbott Medical divisions.

• Defining and implementing best practice planning and control techniques in line with business needs. 

What makes you a successful candidate?

• 5+ years of working experiences in multiple financial positions including financial reporting & analysis, and commercial business support with multinational companies.

• Good understanding of Healthcare, Pharma and Medical device industry preferred.

• Experience in strategic analysis & planning and execution, performance metrics, project evaluation and commercial acumen.

• Entrepreneurial mindset with the ability to simplify complex situations and synthesise, communicate and present complex information. 

• Insightful, comfortable with ambiguity and uncertainty, pro-active, collaborative and consultative.

• CA/CPA qualified.

Abbott provides some fantastic benefits for our employees, these include:

• Free Parking

• Flexible working options

• Leading Training and development programs

• Discounted Healthcare

• Discounted Shares program

• Wellness program that includes Fresh fruit etc.

• Easy access to public transport, bus and rail

• AND…..Lots, lots more

Abbott provides some fantastic benefits for our employees, these include:

• Leading Learning and Development opportunities

• Wellness programs

• Discounted share options

• Being part of an organisation reputed to be a World’s Top Employer recognised for our workplace culture that values healthy living, diversity and equal opportunity

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Abbott is committed to building a diverse workforce that values diversity across gender, age, culture, disability and lifestyle.

In order to be eligible to work for Abbott in Australia or New Zealand, you must hold current working rights with no restrictions for the respective country applicable.

We ask that recruiters respect our internal recruitment process and PSA panel by refraining from contacting us or forwarding unsolicited profiles.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

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MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

Position Summary:

With the assistance of a small team, the ICT Security Manager will lead Acquire’s Information Security capabilities focusing upon the in-depth protection of Information Assets stored, processed, or transmitted by Acquire BPO.

This is a hands-on technical and administrative role, working in a complex multi tenanted environment with highly diverse requirements across numerous countries.  As a key role in Acquire BPO’s overall capabilities you will work alongside business operations, compliance, finance, and other departments in addition to technology

This role has organisation wide visibility, accountabilities and is part of the overall Risk Governance framework.

Responsibilities:

• Lead and develop a small team of Information Security Specialists
• Ensure that all technical controls adopted by the company are in-place and effective.
• Ensure all technical controls are effectively monitored, administered, and maintained.
• Ensure all process relating to the ongoing operation of each technical control are current, appropriate, and monitored for effectiveness.
• Provide advice in a consulting capacity to other aspect of the business with regard to the securing and protection of any information assets stored, processed or transmitted by Acquire.
• Exert continuous effort to further the protection of Information Assets.
• Participate in the investigation of Information Security Incidents, providing subject matter expertise and lead all technical aspects of the Investigation.
• Actively promote within the company and to our Customers ongoing awareness and opportunities for improvement in Information Security.
• Lead the efforts in retaining current Information Security certifications & standards adopted by the Company ( PCI-DSS 3.2 ( Level 1 - Service Provider) SOC-I, SOC II, HIPPA) and the adoption of new standards.
• Manage 3rd party suppliers involved in security assessment activities.
• Establish working relationships both Internally and externally.

Accountabilities:

• Effectiveness of all technical Information Security controls.
• Proactive monitoring, analysis and initiation of action based upon observed infosec events and behaviours.
• Timely implementation of any remediation activities identified.
• Meet project schedules and delivery framework requirements.
• Effective and efficient working relationship with customers, the ICT Team, and other departments within the company.
• Manage support issues and enquiries within a timely manner.

Knowledge, Skills and Experience:

• Attention to detail, problem solving, collaborative & outcome focused attitude.
• A passion for continuous improvement.  
• Experience at a detailed level securing mission critical data in a 24*7 non-stop environment.
• Ability to work within a team of highly specialised engineers, leveraging and sharing knowledge.
• In-depth foundation knowledge of communications technology ( How it Works)
• In-depth understand of data encryption standards and techniques.
• Extensive experience leveraging security analytical tools ( SIEM, testing, trace & debug ) in detecting and responding to threats.
• An understanding of both commercial and open source development environments, languages and databases.
• Detailed understanding of and experience implementing or maintain security standards such as PCI-DSS, SOC, ISO-27001, GDPR, HIPPA, NIST.  
• Experience in strategically, tactically, and operationally furthering an organisations security posture.
• A pragmatic approach to management of information across an organisation.
• Detailed understanding in assessing the value of information, the application of classifications, categorisation, treatments and security controls.

Relationships:

• ICT Engineering and support teams
• Senior members of all other departments within the company
• Customers

Join the A-Team and experience the A-Life!