Total 3,026 pr consultant job vacancies in Australia

Service Consultant, Operations

• Join Australia’s No.1 Life Insurer
• Self-starters who enjoy a dynamic workplace
• Proven career opportunities and excellent employee benefits

About the opportunity

The Service Consultant function is primarily concerned with the response to and administrative processing of enquiries; Integral to this is quality and service standards which ensure the functions are meeting TAL’s Customer requirements.

A diverse role responsible for administering our products across a number of platforms while providing outstanding customer service. It’s a pivotal role in transforming the experience from a transactional one to a relationship based holistic experience.  

This role is also the perfect launching pad to build a long term career with us!

Responsibilities include:

• Operating as the primary point of contact, responding to all enquiries, aiming to achieve first point resolution
• Completing administrative tasks within service standards and monitoring service delivery and quality
• Respond to escalations and complaints, taking responsibility to gain quick resolutions
• Understand our responsibilities per Privacy law and Compliance guidelines, and execute activities within these
• Identify trends and provide feedback to the Team Manager to prevent reoccurrence
• Engage in a supportive team environment whilst actively sharing skills and knowledge
• Assist other Service teams in other areas (including call centre) to help achieve departmental goals during peak periods

Employee value

At TAL, we look for people who represent our diverse Australian community; people who embrace our spirit and inspire confidence in their colleagues, customers and community.

We offer a workplace that’s inclusive and flexible, supporting our people with options that let them make the most of their careers.

It’s a values driven environment, with excellent employee benefits plus learning and development opportunities designed to support our people.

Benefits include:

• A generous company paid life insurance and super plan
• Recognition and reward programs that acknowledge great work
• Coaching, mentoring and training programs
• Flexible work and leave options to support study, family and lifestyle

• Great Opportunity to work within a leading sales team
• Leading global organisation with opportunities for growth
• Excellent base salary + Uncapped Commission + Company Car
• Supportive team and Management

Are you a Sales Superstar? Do you love B2B sales? Want to work for a global organisation?

Rentokil Initial has an exciting position available for an experienced Sales Consultant to join our vibrant, passionate, fast-paced team in Newcastle. If you have outstanding people and communication skills and an extreme level of drive & motivation, then we'd love to hear from you.

In this role, you will be managing an assigned territory from Newcastle to Hunter Valley with an existing customer base or group to achieve and exceed sales quotas and revenue targets whilst building and maintaining effective relationships with key stakeholders within the business services industry.

In this role you will be responsible for:

• Servicing our existing client base and analysing their needs to increase sales
• Developing new business opportunities
• Develop proposals appropriate to customers' needs, including product, service and cost options
• Facilitate the resolution of any issues by actively resolving all first line queries and escalating where required
• Document all customer contact information into company systems and applications
• Monitor competitor and market activity, reporting significant developments to management and monitor market trends through personal contact with customers.

Requirements:

To be successful in this role you will have:

• Minimum of 2 years’ demonstrated experience working within a service industry (desirable)
• Experience in B2B sales and cold calling
• Outstanding verbal and written communication skills
• Understanding of local area and a direct selling culture
• High level commercial and negotiation skills
• Proven ability to achieve sales target

The successful candidate must be able to pass pre-employment medical, police and reference checks.

We will provide you with a competitive base salary, highly rewarding uncapped commission structure, company vehicle, mobile phone, and tablet and career opportunities. If you enjoy sales, being independent, on the road and driving, then APPLY NOW!

Rentokil is an equal opportunity employer that places emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths, and provides opportunities for everyone, regardless of gender, to achieve their full potential.

Employee Testimonials:

“Even though I can do my role at home, I choose to come into the office to spend time with my colleagues.” “It’s easy to have work-life balance working with Rentokil Initial.”

Michael Stone

“Since joining Rentokil, I have felt supported every step of the way.” Flexibility is a huge part working here - whether it’s the school run in the morning or pick-up in the afternoon Rentokil is always willing to work with me to make it happen.”

Jeremy Munyard

“It’s the culture at Rentokil Initial that has kept me here for 20 years.”

John Callus

Account Manager

Experian is seeking a Presales Consultant to join our Data Quality team in ANZ. This exciting role centres around delivering a high-quality experience to our customers during the acquisition and onboarding stages of our Data Quality software and data solutions. In this role, you will help guide sales pitches, provide technical expertise, develop value propositions and serve as a trusted advisor to our customers.

Experian Data Quality provides consulting, software, and services to help clients maximise the quality of their data. We empower our clients to provide outstanding consumer experiences across websites, apps, and other channels; to improve deliverability of their goods through eCommerce; to help detect fraud and comply with regulation; and to better understand and communicate with their customers.

What you'll need to bring to the role & Experian

• Approximately 3 or more years of experience in presales or sales engineering.
• Excellent questioning and analysis techniques to identify customer needs, design solutions and identify and track business and technical requirements.
• Experience establishing communication and engagement with prospects (workshop, demonstrations, training)
• Strong experience solving technical problems and troubleshooting technical issues.

Work that matters - What you'll be doing

Supporting client relationships

• Work with our clients and partners to design Data Quality solutions that use Experian data quality software to meet clients' needs and clearly explain the solutions' projected Return on investment/business benefits.
• Perform Proof of Concept or Proof of Value exercises with clients to help position the value of our solutions.
• Be the internal liaison between sales, delivery, and product teams and ensure the commercial and technical viability of proposed solutions.

Innovation and efficiency

• Help improve our software by sharing clients' experiences with product managers and developers. And using prior experience and research to help develop new solutions and services.

Support a culture of continuous improvement by ensuring we work at the highest quality.

We are seeking individuals with a professional background in Psychology or Rehabilitation Counselling interested in working in the Occupational Rehabilitation sector in Nowra NSW.

In this diverse role, you will enjoy the flexibility and autonomy to manage your own day. You will have the support of a strong, close team of driven and energetic healthcare professionals with the backing and resources of a global corporate infrastructure. Providing occupational rehabilitation services to clients with a range of conditions, both physical and psychological and supporting them to achieve return to health and return to work outcomes.

Your duties will include:

• Case management (caseloads are manageable, and our consultants have the support of Rehabilitation Assistants to alleviate administrative tasks); 
• Applying your clinical knowledge to improve return to work outcomes;
• Working with employers and employees to develop and implement injury prevention and workplace education programs;
• Working collaboratively with injured workers, employers, medical and allied health professionals;
• Working across various schemes such as workers compensation, compulsory third party, life insurance, Comcare, Department of Veteran's Affairs, and employer-funded injury prevention programs;
• Assisting those with an injury or health condition to achieve return to health and return to work outcomes;
• Completing a variety of assessments using your clinical skills, including but not limited to initial, workplace and vocational assessments to review diagnosis, support treatment plans, address psychosocial barriers to employment and identify suitable employment opportunities for workers who have sustained workplace injuries or injuries sustained from motor vehicle accidents.

We welcome new graduates to apply! - We offer Primary Internal Supervision!

We offer a hands-on approach to learning and developing your career. You’ll find the new graduates of yesterday are the leaders of today. Whether it’s a new location, new service, or role within the wider MedHealth group, the career opportunities for Rehabilitation Consultant are endless.

Experian is a trusted partner to many of the largest and most ambitious lenders in Australia and we are looking for a Senior Consultant to join our team. In this role you will provide subject matter expertise to our clients across a broad range of areas including: comprehensive credit reporting, responsible lending, best practice bureau strategy across the credit lifecycle, credit modelling and open banking. This important role supports our sales teams in market, provides our clients with world-class insights, expertise and services and supports the voice of customer in our product roadmap.

Experian Credit Services helps organisations to evaluate the risks and rewards associated with providing credit to consumers. We help our clients to take better informed lending decisions and to make it easier and quicker for their customers to obtain finance.

What you’ll need to bring to the party

-         Deep domain knowledge of credit risk, customer management, collections, modelling, analytics and credit bureaux is considered extremely beneficial.

-        Motivation and the drive to achieve successful outcomes

-        Ability to flex to different work and communication styles, as this will be required to work successfully with a broad range of customers and Experian stakeholders

-        A strong commercial understanding and the ability to demonstrate return on investment

What you’ll be doing- Reporting to the Director of Client Advisory

-         Sales Support and Enablement

o   Partner with sales as a trusted adviser to key clients (both prospective and existing) where you will provide consultation to drive their business strategies and help them meet their goals

o   Help to build pipeline for customer analytics and retros, and work closely with the credit services analytics team to execute

-         Voice of Customer

o   Provide subject matter expertise with a strong working knowledge of all Experian’s products and services

o   Work in tandem with Product Management to optimise existing solutions and to define and develop new capabilities and offerings

-         Customer Success

o   Support solution design for clients by facilitating workshops, gathering and validating requirements

o   Working closely with colleagues, drive client engagement through a variety of engagement including governance meetings, provision of insights, systems integration and analytical type exercises.

-         Industry

o   Build trust for the Experian credit services business through thought leadership and education, including the development of white papers and collateral

o   Engage with regional and global consultants and credit services teams to bring insights and initiatives to the A/NZ business