Total 82 Manager food beverage service job vacancies in rural city of wangaratta victoria

PERSOLKELLY are in partnership with our client based in Alexandria who are a innovative homewares wholesaler, specialising in all homeware and dcor.
Due to expansion, the team are now looking for an experienced Customer Service Manager to report directly to the Director and be a vital addition to their clients, customers, and project teams.
About the role
The Customer Service Manager role is primarily responsible for contributing to the continuous improvement of staff capability and improvement of the customer experience.
Key Responsibilities:

Provide coaching to team members to ensure the team provides a consistently high standard of customers and stakeholders.
Conduct regular side-by-side call & order management observation.
Subject matter expert, & compliance, to the business policies and procedures
Utilize knowledge to monitor, coach and continuously improve team performance.
Subject matter expert, and multi-skilled, across all B2B customer
... Click here to view more detail / apply for Customer Service Manager

25th November,
Purpose of the role  As a Service Manager, you will play a crucial role in overseeing the delivery of services to people we support across several houses to enable them to live well at home, participate in their community, and achieve their goals. You will lead your team to deliver high standards of practice while embedding and living your passion for social inclusion for people living with disability.  The role is in Guilford and is responsible for managing SIL supports for up to 20 clients living across 4 homes co located together. You will have a Service Coordinator directly reporting to you.  The frontline team responsible for providing supports under your management will consist of approximately 55 Nursing Staff and Support Workers.     Why Join Team Achieve? Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We
... Click here to view more detail / apply for Disability Service Manager

MAYDAY Recruitment is seeking a  Customer Experience Team Leader  to manage and develop a team of customer service professionals in a leading healthcare organization in North Ryde.
In this role, you'll focus on driving operational success, ensuring high-quality customer interactions, and fostering a culture of continuous improvement. You will be a key leader, responsible for coaching and guiding your team to deliver exceptional service and meet performance targets.
What's in it for you?

Maternity leave cover until January , based full time in the office in North Ryde
$88,000 salary package
Opportunity to lead a dedicated and diverse team of contact centre operators.
Drive real impact in customer satisfaction and operational efficiency.
Continuous learning and professional growth opportunities.
Enjoy working in a supportive, innovation-driven work environment.
Main responsibilities include:

Lead, coach, and develop a team of customer experience specialists.
... Click here to view more detail / apply for Team Leader ? Customer Service

About Us
At Cargill, were challenging the way the world sees agriculture. With more than 150 years of experience we are committed to feeding the world in a safe and responsible way, reducing environmental impact, and improving the communities where we live and work. Safety is our top priority and we are committed to creating a zero harm safety culture.
Working at Cargill is an opportunity to thrive. With a diverse and inclusive workplace culture and a global footprint, you will work with some of the best minds developing innovative programs and practices for a sustainable future. Its an opportunity to learn, grow and engage in meaningful work that makes a positive impact around the globe. Learn more at www.cargill.com




Job Purpose and Impact


This Technical Service Manager will provide technical advice and support to B2B customers during and after



... Click here to view more detail / apply for Technical Service Manager, Food Solutions Sydney, Australia

01st November,

Join our newest property at UniLodge Kensington
Drive an outstanding resident experience and contribute to our great culture
Permanent Full Time, 38 hours across a Monday to Friday roster
At UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealands leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, were seeking people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better. Join us and embark on an exciting journey to be the operator of choice.
   
What role will you play
   
As the Customer Service Manager, you will be responsible for leading the front-line team in the efficient and effective
... Click here to view more detail / apply for Customer Service Manager ? UniLodge Kensington

We have an exciting opportunity to provide leadership and operational management of cleaning sites across New South Wales as a Client Services Manager, employed on a Full time basis. This position is based out of Sydney  - our head office is based in Macquarie Park however we have sites located all over New South Wales.
This challenging and exciting role will see you provide leadership to oversee the day to day operations of our New South Wales sites and maintain client relationships.
The Position:

Resolve customer complaints and employee concerns
Oversee day to day operations at the various sites
Manage and lead a dedicated cleaning team
Ensure employees adhere to health and safety practices
Perform administrative functions, including incident reporting
Requires self motivation and integrity to work autonomously
Delivery of excellent customer service and positive communication to

... Click here to view more detail / apply for Client Service Manager

PERSOLKELLY are in partnership with our client based in Alexandria who are a innovative homewares wholesaler, specialising in all homeware and dcor.
Due to expansion, the team are now looking for an experienced Customer Service Manager to report directly to the Director and be a vital addition to their clients, customers, and project teams.
About the role
The Customer Service Manager role is primarily responsible for contributing to the continuous improvement of staff capability and improvement of the customer experience.
Key Responsibilities:

Provide coaching to team members to ensure the team provides a consistently high standard of customers and stakeholders.
Conduct regular side-by-side call & order management observation.
Subject matter expert, & compliance, to the business policies and procedures
Utilize knowledge to monitor, coach and continuously improve team performance.
Subject matter expert, and multi-skilled, across all B2B customer
... Click here to view more detail / apply for Customer Service Manager

Security Partner Manager

SNSW Grade 11/12
1 x ongoing Full-Time
Headquarter location is McKell, Sydney

As the Security Partner Manager, you will collaborate with digital product teams to enhance people, processes, and practices through capability uplift, secure by design practices and implementation of initiatives to ensure security compliance and reduce the cyber risk to the citizen and Service NSW.
Responsibilities include developing high-level architecture diagrams, process sequence diagrams, and data flows to improve visibility of product architecture, conducting thorough threat modelling exercises to identify and assess potential risks, prioritising   and addressing areas of risk,   identifying   opportunities for enhancing security integration   and   contributing to the gathering and presentation of metrics and Key Performance Indicators (KPI) to demonstrate the performance of the portfolio.
The security partners are a pivotal role in cyber, acting as the conduit for our digital colleagues, ensuring that communication and collaboration across
... Click here to view more detail / apply for Security Partner Manager ? Service NSW

Job description

Are you an experienced healthcare professional ready to take on a rewarding leadership role? Market leading aged care providers with locations across regional NSW, VIC, and QLD is seeking a passionate Facility Manager. This opportunity is ideal for candidates eager to shape resident care, pursue career growth, and enjoy the benefits of regional living.
Position : Facility Manager
Location : Regional areas in NSW, VIC, and QLD
Employment Type : Full-time, with relocation support
Remuneration : 140,000 -180,000 Super Salary Packaging options other benefits
About the Role The Facility Manager will oversee the daily operations of an aged care facility, ensuring high-quality care and services for all residents. This role involves leading a team of dedicated professionals, implementing service improvements, and fostering a culture of excellence and respect within the facility.
Key Responsibilities

Managing all aspects of facility operations, including


... Click here to view more detail / apply for Residential Service Manager

Are you a natural leader with a passion for delivering exceptional customer service? Exciting opportunity to join Boral, an Australian owned and industry leader, based in North Ryde as a Customer Service Team Leader!
Your next opportunity:
In this fast-paced and rewarding position, you will take on a hands-on leadership role, guiding and mentoring a team of Customer Service Agents within the NSW Concrete business. Youll be responsible for managing daily customer service tasks, coordinating product deliveries, and ensuring top-notch service quality.
As a key player in the frontline business, you will influence service standards and contribute to a positive team culture. This is a full-time, permanent role with comprehensive training and support provided.
Your day will involve: 

Oversee order capture and manage the timely dispatch of products
Build and maintain strong customer relationships to enhance interactions
Collaborate with internal teams to

... Click here to view more detail / apply for Customer Service Team Leader Permanent ? full time Sydney 29/11/2024

About the role


The Service Delivery Manager is accountable for overseeing IT Service Management (ITSM) operations, metrics, and reporting, with a focus on driving continuous improvements and elevating the maturity of service delivery processes. The role delivers business value in a cost-effective and timely manner, aligned with InfraBuilds needs, while leveraging ITIL best practices as a guiding framework.
*This role will see the successful incumbent working on average 3 days from the Sydney CBD head office and 2 days WFH.
Key responsibilities include but not limited to:  

Lead operational and end-user technology support to enhance efficiency, aligning information technology with business goals to drive high levels of customer engagement and satisfaction.
Own, develop, and evolve all Service Management capabilities, including core ITIL functions








... Click here to view more detail / apply for ITS Service Delivery Manager

B.I.C. SERVICES PTY LIMITED is a Professional Commercial and Industrial cleaning company and a leading provider of commercial and Industrial cleaning services in today’s marketplace. As a Business Service Manager, you will drive operational excellence, Stakeholder and Customer Engagement, foster a supportive work environment through leadership and development, and ensure strict adherence to safety and compliance standards.

Operational Excellence:
• Responsible for the management and operation of the site/sites, including ensuring the performance of contracts, meeting all relevant contract and Company KPI’s, handling of complaints and dealing with employment related matters.
• Control attendance of employees at the various commercial and industrial worksites and make the necessary arrangements to cover the job when, for any reason, a staff fails to show up for work.
• Ensure high standards of cleanliness and safety, adhering to security, health, and safety regulations.
• Monitor and report on performance of contracted services such as waste removal and window cleaning and ensure they are complying with the Company’s Operating Systems.
• Take full ownership of managing and resolving all cleaning feedback and complaints of commercial and industrial clients.
• Implement strategic planning and best practice initiatives to remain at the forefront of cleaning operations.

Stakeholder and Customer Engagement:
• Work closely with stakeholders and departments to promote teamwork and add value.
• Be the first point of contact for Clients and liaise with Clients to build, maintain and enhance strong long-term relationships.
• Build and maintain strong relationships with clients, employees, suppliers, and local authorities.

Team Leadership and Development:
• Lead the Cleaning / Presentation team, creating a positive and motivational working environment.
• Develop and implement advanced planning for all cleaning operations, including periodic tasks, with clear schedules and sign-offs.
• Provide the necessary training and support for new and existing employees and supervisors, with focus on maintaining the Company's strategic goals.
• Focus on training and development to establish good working practices and enhance customer experience interactions

Compliance and Safety:
• Conduct regular site inspections to ensure strict adherence to compliance with company standards and safety regulations.

Financial and Budget Management:
• Manage and report on cleaning operational budgets with transparency, including forecasting and tracking expenditures.
• Oversee payroll, rosters, and manning levels, ensuring compliance and accuracy.

Position Requirements of Qualifications:
• Bachelor's degree in business management or relevant discipline.
• Proven experience in operations management within a cleaning services environment, with a strong track record of achieving results and optimizing processes.
• Demonstrated leadership qualities with a passion for mentoring and developing teams.
• Excellent communication, negotiation, and problem-solving skills.
• Strategic thinker with exceptional time management and prioritization abilities.

Key Requirements:
• At least 2 years of leadership experience in a cleaning services environment.
• Proven ability to manage growth within a contract environment and adapt to dynamic conditions.
• Strong business and financial management skills, with a creative approach to problem-solving.
• Willingness to be flexible with your schedule and a positive "can do" attitude.
• Experience working with people from diverse National, Cultural and Linguistic backgrounds.

Annual Salary: $80000 + Superannuation
Only eligible and shortlisted applicants will be contacted.

Position: Customer Service Manager
Type: Full-time
Employer: Ridly Pty Ltd
Location: Chippendale, NSW
Salary: $90,000 (Full-time)
Overview of the Company:
Ridly Pty Ltd is a leading eco-friendly rubbish removal company based in Sydney, founded in 2019. Ridly specialises in sustainable waste management, offering customers comprehensive, customer-centric rubbish removal services for items too large for standard disposal. Ridly is committed to exceptional service, reducing landfill waste through recycling, and contributing to environmental efforts by planting trees and supporting food donation programs. Operating with a fleet of six trucks, Ridly serves up to 60 customers daily and has expanded operations to Melbourne as part of its growth strategy.
Main Duties and Tasks:
Develop Customer Service Strategies: Design and implement strategies that enhance customer satisfaction, ensuring a high level of customer loyalty and retention.
Customer Service Policies and Procedures: Oversee the development of customer service policies, programs, and processes that align with Ridly's goals and objectives.
Team Leadership and Management: Lead a team of customer service representatives, offering guidance, feedback, and performance evaluations to improve team effectiveness.
Customer Service Metrics Analysis: Monitor and analyze key customer service metrics to identify areas for improvement, addressing any concerns with corrective measures.
CRM Management: Implement and manage customer relationship management (CRM) systems to ensure efficient tracking and management of customer interactions and relationships.
Stay Updated on Industry Trends: Keep up-to-date with the latest customer service trends and best practices to ensure Ridly maintains its competitive edge in the industry.
Requirements:
Australian Citizens and Permanent Residents are encouraged to apply.
Bachelor’s degree in Business Administration or a related field.
2+ years of experience in customer service, preferably in a leadership or managerial role.
Proven experience in developing and implementing customer service strategies, policies, and procedures.
Strong leadership and team management skills, with the ability to guide, mentor, and evaluate performance.
Experience with customer relationship management (CRM) systems and customer service metrics analysis.
Excellent communication and interpersonal skills to effectively manage customer interactions and team dynamics.
Strong problem-solving and decision-making abilities to address customer service issues and implement improvements.
Up-to-date knowledge of industry trends and best practices in customer service to ensure a competitive advantage.
How to apply:
Please apply with your resume via the online portal.
only shortlisted candidates will be contacted.

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000.00 (gross) based on experience and qualifications

The Opportunity
This position is situated within the National Customer Service team who manage a wide variety of clients right across Australia. It will be the sole responsibility of the newly appointed Customer Service Manager to lead, support, train, motivate, and manage this knowledgeable and experienced team who are an integral part of this Freight Forwarding success story.
Areas of responsibility are
Service Delivery
Participate in implementation / onboarding of new clients
Ensure your team proactively manage client POs in line with client SOP
Manage client escalations and resolution
Ensure operations and operational finance contribute to achievement of customer KPIs
Productivity and Profitability
Review client portfolio and ensure appropriate team resourcing and productivity
Identify & implement opportunities to improve productivity within the client portfolio
Identify & drive projects to improve operational performance while supporting clients supply chain structure
... Click here to view more detail / apply for Customer Service Manager ? Forwarding

BACKGROUND:

WEST 1 is a leading international education agency specialising in assisting students and professionals in pursuing educational and career opportunities abroad. Founded in 2006, WEST 1 has grown to become a trusted partner for thousands of clients, offering personalised services that cater to the unique needs and aspirations of each individual.

With a strong presence in both Brazil and Australia, WEST 1 provides comprehensive support services, including educational counselling, visa application assistance, accommodation arrangement, and ongoing support throughout the duration of the study and work experience. Our vision is “To be the biggest and best exchange agency FOR the world” and mission “Awakening to a world of possibilities”.

WEST 1 has a dedicated team of experienced professionals who are passionate about international education and committed to delivering exceptional services. Our success is built on our deep understanding of the educational landscapes in both Brazil and Australia, as well as our strong relationships with educational institutions and immigration authorities.

Daily tasks include:
1) Managing and driving the development of customer service staff;
2) Coordinating and executing serviced provided, evaluating product performance, and following up on customer satisfaction through post-sale services;
3) Guiding and offering feedback to team members while supporting recruitment efforts;
4) Identifying and addressing customer expectations by engaging with clients, service providers, and several organizational departments;
5) Creating and evaluating workflows, strategies and policies that oversee the delivery of products and services, in addition to managing customer interactions.

Requirements:
- Bachelor’s degree;
- At least one year of full-time work experience;
- Experience in an international or exchange company is a plus;
- Portuguese and English communication skills mandatory (due to the majority of our client's nationality)

Annual salary: $73,850 + superannuation
Proposed hours of work per week: 38 hours (full-time basis)

Placed.au is looking for a full-time Customer Service Manager (Customer Success Manager) for our client in Sydney, New South Wales. As a customer service manager, you will lead the team in providing outstanding service while ensuring customers have a positive experience. If you are a results-driven professional with a commitment to excellence and a passion for leadership, we want to hear from you. Apply today and get the benefits of working in a thriving environment, a great work culture, and competitive pay.


?Job description:?????

? Collaborate with cross-functional teams to enhance software and services, leveraging customer feedback to drive continuous improvement, and aligning customer goals with the company’s product roadmap for optimal user experience and satisfaction.
? Conduct in-person meetings with South Australia’s most important clients, such as the City of Port Adelaide Enfield, the City of Charles Sturt, the City of Onkaparinga, and Carers SA, among others, to evaluate their ongoing processes, achieve KPIs, and ensure customer satisfaction.
? Develop policies, documentation, and the onboarding process for the Customer Service processes, and continuous effects to enhance the customer experience throughout the process.
? Conduct routine business reviews alongside key customers to evaluate customer performance, identify opportunities for improvement, and suggest novel solutions or services to clients.
? Provide support in onboarding new Customer Service team members, overseeing new colleagues by offering guidance and feedback, fostering motivation, and development, and delivering outstanding customer service.
? Develop reports, dashboards, and alerts, ensuring accurate and real-time visibility into customer engagement, tool use, and satisfaction levels.
? Conduct meetings with clients to understand their goals and align them with the company’s services.
? Build and maintain strong, long-lasting customer relationships.
? Identify areas for improvement in customer experience and implement fast and effective solutions.







Qualifications/Attributes:
? Must hold an Associate Degree, Advanced Diploma or Diploma in Management or related field or at least 3 years of relevant work experience in lieu of the qualification.
? Proven experience in Customer Management.
? Must have strong interpersonal and communication skills.
? Analytical mindset with the ability to derive insights from customer data.




Salary Range: $80,000 – $90,000 p.a. excluding superannuation.

MAYDAY Recruitment is seeking multiple  Customer Experience Team Leaders  to manage and develop a team of customer service professionals in a leading healthcare organization in North Ryde.
In this role, you'll focus on driving operational success, ensuring high-quality customer interactions, and fostering a culture of continuous improvement. You will be a key leader, responsible for coaching and guiding your team to deliver exceptional service and meet performance targets.
What's in it for you?

Permanent role, based full time in office in North Ryde
$88,000 salary package
Opportunity to lead a dedicated and diverse team of contact centre operators.
Drive real impact in customer satisfaction and operational efficiency.
Continuous learning and professional growth opportunities.
Enjoy working in a supportive, innovation-driven work environment.
Main responsibilities include:

Lead, coach, and develop a team of customer experience specialists.
Monitor daily operations, ensuring
... Click here to view more detail / apply for Team Leader ? Customer Service

North Sydney Council is a local government area on the Lower North Shore of Sydney with a proud history of delivering positive community outcomes and are an employer that strongly supports Diversity and Work-Life Balance. Employing approximately 400 employees, this an exciting time to join the Council as they experience growth with a CEO and Leadership Team who are passionate and committed to the role that People & Culture plays in driving the Council?s performance, engagement and culture.
Reporting into a highly respected and supportive Director of Corporate Services and working closely with an inspirational CEO, you will play a critical role in the development and implementation of the People & Culture Strategy with a key focus on driving cultural change and engagement. Leading the People & Culture team, this role will see you partnering with the leadership team and key stakeholders to develop and drive tailored people and culture strategies and ... Click here to view more detail / apply for Service Unit Manager, People & Culture

Every ISS employee, or ?placemaker,? is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.
ISS IS A PLACE TO BECOME WHAT YOU WANT
ISS is a global workplace experience and facility management company, providing placemaking solutions that contribute to better business performance and makes life easier, more productive, and enjoyable ? delivered to high standards by people who care.
ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER
With over 485,000 employees throughout 46 countries ISS is a company of belonging.
? Connecting People and Places to Make the World Work Better?.
About the Role:

... Click here to view more detail / apply for Client Service Manager ? Liverpool Area

The Position
An exceptional opportunity has become available for an experienced Customer Service Team Leader to join an absolute market leader. Reporting to the Customer Service Manager and working alongside another Customer Service Team Lead, you will manage, lead and mentor a stable team of Customer Service Agents whilst ensuring a seamless stakeholder experience.
 
The Role
  
Working in a fast-paced environment, you will take on a leadership role where you will be ensuring optimal delivery and performance from your team. This is a hands-on role that will see you supporting not only your team but also having regular contact with key stakeholders.  Your day-to-day tasks will include:


Oversee order capture and manage the timely dispatch of products
Build and maintain strong customer relationships to enhance interactions
Collaborate with internal teams to ensure exceptional service delivery
Address customer queries and develop


... Click here to view more detail / apply for Customer Service Team Leader

11th September,
The Company Our client is an Australian family-owned market leader in the convenience food sector. With their exciting and innovative food product range, they supply major food retailers in this rapidly growing sector.   The Position Reporting to the Group Technical & Compliance Manager, this role will be responsible for the quality and food safety program for the companys main production site. We are seeking someone who has previous experience in quality in food manufacturing who can lead a quality and food safety team of around 20 staff. Ideally the successful candidate will have prior knowledge of legislation around food safety and solid experience operating within a number of food quality systems (HACCP, SQF, Organic and the like) and the ability to lead a team to achieve compliance and create a culture of continuous improvement.   This position could equally suit someone who is already be
... Click here to view more detail / apply for Technical Manager | Food

Posted: 01/08/


31/12/

Job Type: Permanent - Full Time

Location: North Sydney

Job Category: Operations


Minetek is a global air, water, sound and power solutions provider based here in Australia. The business is a leader in the provision of water evaporation, water management, underground ventilation, sound attenuation and noise control solutions. 
With over 150 years combined experience, the business has successfully delivered thousands of 'world-first' projects for hundreds of clients across the globe.

Job Description

About the Role:
Minetek is seeking a dynamic and experienced Field Service Manager to lead and manage our field service operations. The successful candidate will oversee the installation, maintenance, and repair of our equipment, ensuring exceptional service delivery to our clients. This role requires a hands-on leader with strong technical expertise and excellent

... Click here to view more detail / apply for Field Service Manager

The Opportunity
This position is situated within the National Customer Service team who manage a wide variety of clients right across Australia. It will be the sole responsibility of the newly appointed Customer Service Manager to lead, support, train, motivate, and manage this knowledgeable and experienced team who are an integral part of this Freight Forwarding success story.
Areas of responsibility are
Service Delivery
Participate in implementation / onboarding of new clients
Ensure your team proactively manage client POs in line with client SOP
Manage client escalations and resolution
Ensure operations and operational finance contribute to achievement of customer KPIs
Productivity and Profitability
Review client portfolio and ensure appropriate team resourcing and productivity
Identify & implement opportunities to improve productivity within the client portfolio
Identify & drive projects to improve operational performance while supporting clients supply chain structure
... Click here to view more detail / apply for Customer Service Manager ? Forwarding

Job Description
Your New Opportunity:
With a strong team of Off-Highway Heavy Diesel Mechanics, Customer Service Professionals and Administrative Staff we need strong leadership. This is the ideal opportunity to take the next step in your career and has become available due to an internal promotion.
Your role is integral to the ongoing success of the Chipping Norton branch so we're looking for someone who has the energy and drive to exceed and deliver results. You'll report into our Branch Manager, with a focus on monitoring and improving KPIs, while enhancing the customer experience and value offered within all aspects of the Service Department.
With a customer centric approach, exceeding customers' expectations will drive you. You pride yourself in being a strong communicator, with outstanding attention to detail. With a history in an Off-Highway Service Supervisor role, you'll have the skills to measure your departments
... Click here to view more detail / apply for Service Manager ? Off Highway