Total 71 Manager fb tourism hospitality job vacancies in Australia

Voyages Indigenous Tourism Australia requires 2 workers to work within our Housekeeping Department as a Housekeeping Shift Leader maintaining the expected presentation levels of rooms and facilities and assist in supervising employees located in Yulara, NT.

The day-to-day duties may include:

• Hand out uniforms to staff from all departments, ensuring uniforms are recorded
• Record all lost property on file and store securely
• Ensure all equipment faults and damages are reported
• Provide timely advice on stock requirements
• Assist in training new employees
• Undertake cleaning of hotel rooms and replacement of linen and amenities
• Supervise the department in the Housekeeping Supervisor’s absence to ensure all daily operational requirements are met

You will be required to use tools and equipment such as a vacuum cleaner, cleaning chemicals and mops, work individually and in a team with others, and have the ability to work quickly and with accuracy.

The work is physical, and you may be required to work in a harsh desert environment with temperatures that range from 12 to 45 degrees Celsius.

You will be employed on a full-time basis of $29.76 per hour under the terms and conditions of the Voyages Indigenous Tourism Australia Pty Ltd Enterprise Agreement 2016 (Resort Worker Level 3B) and receive a minimum of 38 hours per week.

The work is usually performed between the hours of 06:00 to 23:00, Monday to Sunday as this role requires shift work, weekends and Public Holiday’s.

Work is expected to commence on or around March 2025 for a period of 12 months.

Experience is preferred but not essential, as training will be provided. Successful candidates may also have the opportunity to learn and acquire additional skills during their employment.

Candidates should be motivated and be able to learn quickly.

Voyages Indigenous Tourism Australia requires 1 worker to work within our Food & Beverage Department as an Assistant Manager Bar & BBQ assisting the Restaurant & Bar Manager and, in their absence, lead and motivate a team that provides quality food & beverage service in an efficient and friendly manner, to always ensure the highest guest satisfaction located in Yulara, NT.

The day-to-day duties may include:

• Oversee the daily management of staff in accordance with guidelines set down by the Restaurant & Bar Manager and Voyages policy.
• Ensure that strategies and practices are in place to facilitate the efficient and effective staffing of the department to achieve financial and service quality targets.
• Encourage safe work practices and security controls for people and assets with an emphasis on safe food practices and responsible service of alcohol.
• Promote a safe working environment for the Food & Beverage Team

You will be required to use tools and equipment such as computers, glass washers, bar equipment, work individually and in a team with others, and have the ability to work quickly and with accuracy.

The work is physical, and you may be required to work in a harsh desert environment with temperatures that range from 12 to 45 degrees Celsius.

You will be employed on a full-time basis of $32.98 per hour under the terms and conditions of the Voyages Indigenous Tourism Australia Pty Ltd Enterprise Agreement 2016 (Managerial) and receive a minimum of 38 hours per week.

The work is usually performed between the hours of 06:00 to 23:00, Monday to Sunday as this role requires shift work, weekends and Public Holiday’s.

Work is expected to commence on or around March 2025 for a period of 12 months.

Experience is preferred but not essential, as training will be provided. Successful candidates may also have the opportunity to learn and acquire additional skills during their employment.

Candidates should be motivated and be able to learn quickly.

Voyages Indigenous Tourism Australia requires 1 worker to work within our Housekeeping Department as a Houseman Shift Leader transporting housekeeping department stock, maintaining housekeeping storerooms and assist in supervising employees located in Yulara, NT.

The day-to-day duties may include:

• Transport linen, towels and amenities to guests’ rooms in preparation for their stay
• Remove dirty linen bags from around the hotel and place in tall boys for laundry to pick up
• Maintain cleanliness and stocking of storerooms
• Ensure all corridors and pathways are cleared of rubbish, dirty linen, etc.
• Ensure all trolleys and housekeeping equipment is clean, tidy and stored appropriately
• Ensure any lost property is recorded and correct procedure is followed
• Supervise the department in the Supervisor’s absence to ensure all daily operational requirements are met

You will be required to use tools and equipment such as a trolleys, linen tall boys, brooms and mops, work in a team with others, and have the ability to work quickly and with accuracy.

The work is physical, and you may be required to work in a harsh desert environment with temperatures that range from 12 to 45 degrees Celsius.

You will be employed on a full-time basis of $29.76 per hour under the terms and conditions of the Voyages Indigenous Tourism Australia Pty Ltd Enterprise Agreement 2016 (Resort Worker Level 3B) and receive a minimum of 38 hours per week.

The work is usually performed between the hours of 06:00 to 23:00, Monday to Sunday as this role requires shift work, weekends and Public Holiday’s.

Work is expected to commence on or around March 2025 for a period of 12 months.

Experience is preferred but not essential, as training will be provided. Successful candidates may also have the opportunity to learn and acquire additional skills during their employment.

Candidates should be motivated and be able to learn quickly.

Voyages Indigenous Tourism Australia requires 1 worker to work within our Housing Department as a Housing Cleaner Team Leader completing bond cleaning of properties ready for tenancy, undertaking public area cleaning and assist with supervision of cleaning team located in Yulara, NT.

The day-to-day duties may include:

• Provide support to the management of Housing Services, particularly in cleaning and presentation of all residential properties and public areas.
• Remove any refuge to and from residential properties
• Assist with the supervision of the residential cleaners, public area cleaners.
• Work with Housing Maintenance to ensure the best possible results when preparing properties for new tenants.
• Complete all duties abiding by the Residential Tenancy Act, Northern Territory (2012)
You will be required to use tools and equipment such as a computer, motor vehicle, vacuum, mop, blower, cleaning chemicals, work individually and in a team with others, and have the ability to work quickly and with accuracy.

The work is physical, and you may be required to work in a harsh desert environment with temperatures that range from 12 to 45 degrees Celsius.

You will be employed on a (full-time) basis of $29.76 per hour under the terms and conditions of the Voyages Indigenous Tourism Australia Pty Ltd Enterprise Agreement 2016 (Resort Worker Level 4) and receive a minimum of 38 hours per week.

The work is usually performed between the hours of 06:00 to 23:00, Monday to Sunday as this role requires shift work, weekends and Public Holiday’s.

Work is expected to commence on or around March 2025 for a period of 12 months.

Experience is preferred but not essential, as training will be provided. Successful candidates may also have the opportunity to learn and acquire additional skills during their employment.

Candidates should be motivated and be able to learn quickly.

Voyages Indigenous Tourism Australia requires 1 worker to work within our Food & Beverage Department as an Assistant Restaurant Manager assisting the Restaurant Manager and, in their absence, lead and motivate a team that provides quality food & beverage service in an efficient and friendly manner, to always ensure the highest guest satisfaction located in Yulara, NT.

The day-to-day duties may include:

• Oversee the daily management of staff in accordance with guidelines set down by the Restaurant Manager and Voyages policy.
• Ensure that strategies and practices are in place to facilitate the efficient and effective staffing of the department to achieve financial and service quality targets.
• Encourage safe work practices and security controls for people and assets with an emphasis on safe food practices and responsible service of alcohol.
• Promote a safe working environment for the Food & Beverage Team

You will be required to use tools and equipment such as computers, glass washers, bar equipment, work individually and in a team with others, and have the ability to work quickly and with accuracy.

The work is physical, and you may be required to work in a harsh desert environment with temperatures that range from 12 to 45 degrees Celsius.

You will be employed on a full-time basis of $32.98 per hour under the terms and conditions of the Voyages Indigenous Tourism Australia Pty Ltd Enterprise Agreement 2016 (Managerial) and receive a minimum of 38 hours per week.

The work is usually performed between the hours of 06:00 to 23:00, Monday to Sunday as this role requires shift work, weekends and Public Holiday’s.

Work is expected to commence on or around May 2025 for a period of 12 months.

Experience is preferred but not essential, as training will be provided. Successful candidates may also have the opportunity to learn and acquire additional skills during their employment.

Candidates should be motivated and be able to learn quickly.

Voyages Indigenous Tourism Australia requires 1 worker to work within our Food & Beverage Department as an Outdoor Dining Shift Leader supervise department in absence of Outdoor Dining Supervisors, preparing beverages and serving tables located in Yulara, NT.

The day-to-day duties may include:

• Prepare and serve beverages as required, whilst following NT RSA laws and house policy
• Wait on designated tables for customer journey including taking orders, delivering food and clearing tables
• Supervise the department in the absence of the Outdoor Dining Supervisors ensuring all daily operational requirements are met to company standards
• Participate in Set up and Pack down for each Outdoor Dining Service
• Greet and seat customers

You will be required to use tools and equipment such as beverage preparation utensils, glass washer, food grade cleaning chemicals, work individually and in a team with others, and have the ability to work quickly and with accuracy.

The work is physical, and you may be required to work in a harsh desert environment with temperatures that range from 12 to 45 degrees Celsius.

You will be employed on a (full-time) basis of $29.76 per hour under the terms and conditions of the Voyages Indigenous Tourism Australia Pty Ltd Enterprise Agreement 2016 (Resort Worker Level 3B) and receive a minimum of 38 hours per week.

The work is usually performed between the hours of 06:00 to 23:00, Monday to Sunday as this role requires shift work, weekends and Public Holiday’s.

Work is expected to commence on or around May 2025 for a period of 12 months.

Experience is preferred but not essential, as training will be provided. Successful candidates may also have the opportunity to learn and acquire additional skills during their employment.

Candidates should be motivated and be able to learn quickly.

Voyages Indigenous Tourism Australia requires 1 worker to work within our Housekeeping Department as a PA Cleaner Shift Leader cleaning indoor and outdoor public areas and supervising department in the Public Area Supervisor’s absence located in Yulara, NT.

The day-to-day duties may include:

• Cleaning assigned Public Areas by following a repeating daily task list
• Performing Regular Deep cleans on assigned areas
• Operate machinery required for public area cleaning in a safe manner
• Ensure all trolleys and chemical caddies are clean, tidy and stored appropriately
• Ensure any lost property is recorded and correct procedure is followed
• Supervise the department in the Public Area Supervisor’s absence to ensure all daily operational requirements are met
• Assist training new employees

You will be required to use tools and equipment such as leaf blowers, carpet cleaners, vacuum and mop, pressure washer and cleaning chemicals, work individually and in a team with others, and have the ability to work quickly and with accuracy.

The work is physical, and you may be required to work in a harsh desert environment with temperatures that range from 12 to 45 degrees Celsius.

You will be employed on a full-time basis of $29.76 per hour under the terms and conditions of the Voyages Indigenous Tourism Australia Pty Ltd Enterprise Agreement 2016 (Resort Worker Level 3B) and receive a minimum of 38 hours per week.

The work is usually performed between the hours of 06:00 to 23:00, Monday to Sunday as this role requires shift work, weekends and Public Holiday’s.

Work is expected to commence on or around May 2025 for a period of 12 months.

Experience is preferred but not essential, as training will be provided. Successful candidates may also have the opportunity to learn and acquire additional skills during their employment.

Candidates should be motivated and be able to learn quickly.

Pacific Concepts Competitive remuneration & bonus incentives Training, development, and career progression opportunities Food & Beverage discounts, gym, and private health insurance discounts What we offer        We will give you the skills, training, and mentorship from the best in the hospitality industry to help you build the career you’ve always wanted.     Competitive remuneration & bonus incentives  Training, development, and career progression opportunities         Supportive leadership and team environment         Employee Assistance Program       Food & Beverage discounts, gym, and private health insurance discounts Grow within one of the largest hospitality groups in Australia Restaurants located in Australia  What we are looking for     If you’re passionate, hardworking and have a positive attitude, we’d love to hear from you. Previous experience in a supervisory role within a dining environment and retail space A Front of House guru that can deliver awesome service and take our guests through a casual and fun dining experience A love of all things hospitality! Benefits We will give you the skills, training, and mentorship from the best in the hospitality industry to help you build the career you’ve always wanted. • Competitive remuneration & bonus incentives • Training, development, and career progression opportunities • Supportive leadership and team environment • Employee Assistance Program • Food & Beverage discounts, gym, and private health insurance discounts • Grow within one of the largest hospitality groups in Australia • Restaurants located in Australia Task & Responsibilities • Working within a high performing team to deliver high-quality products and a smooth service • Performing food preparation tasks, training, and supporting a section • Ensuring Food Safety & Hygiene procedures are followed Qualification & Experience • Previous experience in a commercial kitchen within a premium dining environment • Exceptional knowledge of food safety & hygiene • A qualification in Commercial Cookery is preferred, but not required • Flexibility to work across a rotating roster, including weekends and late nights About Company EXTRAORDINARY DINING CONCEPTS AND EXCEPTIONALLY GOOD TIMES. Contract Type: Permanent/ Full Time Salary $73,150 – $90,000 pending qualifications and experience Hunter St. Hospitality is the trading name under Urban Purveyor Group Pty Lt Salary: $73150-90000 Job Publish: 07-10-2024 Job Expire: 06-11-2024 Please click to View more detail / apply .

Bunbury Farmers Markets seeks experienced Hospitality & Retail Service Managers.

Role Summary:
Our Hospitality & Retail Service Managers are responsible for supporting our front-line customer facing staff in our fast-paced food retail environments.

Duties will include but are not limited to:
Ensuring the safe delivery of food and beverage services front of house, in our café/restaurant
Working with casual, part time or permanent employees on their food handling and customer service skills
Ensuring all relevant café/restaurant staff have their RSA (Responsible Service of Alcohol) qualification
Preventive management of food safety hazards
Participate in interviews and recruitment for front of house hospitality roles
Manage staff performance in accordance with our high standards
Able to consistently work with a high degree of quality customer service

Safety responsibilities:
To work safely at all times, following all instructions and directions provided
Ensure all front of house staff report any incidents/issues in accordance with our standards
Be responsible for the safety of our staff and customers in your day-to-day tasks

Stock control:
Ensure staff are correctly carrying out all stock rotation duties to maximise freshness and food quality
Handle stock carefully and correctly at all times
Communicate product knowledge to front of house staff and our customers

Customer service:
Communicate showing respect at all times for fellow workers and our customers
Be warm, friendly and helpful in all staff and customer interactions
Ask for help when needed to improve product knowledge and customer service.

Salary
The Annual Salary is $73,150 - $75,000 commensurate to qualifications, skills, & experience.

About the Company

The Bunbury Farmers Market is Australia's leading independent Fresh Food Retailer. We are based in Bunbury, Western Australia in one of the most liveable areas in Australia. We pride ourselves on providing high quality fresh food. We source our produce from over 150 local growers, and also create a ‘Market Made’ range of fresh meal choices made on the premises. Our cornerstone is “Extreme Value and Extreme Freshness” in everything we do.

Together with our partners Hancock Prospecting, we are poised for rapid growth in the coming years that includes our new store in Vasse (opening December 2024) followed by a planned Perth store in 2026. We employ high quality people to deliver our high quality products and service - we expect the highest standards in return for a dynamic and rewarding career.

Apply now! You can expect opportunities for training and pathways for promotion within the business. Sponsorship opportunities available.

NSW, Multiple Aquatic & Leisure and Tourism Facilities

Fast growing company with significant career development opportunities
Rare multi-site leadership role in Aquatic, Leisure and Tourism industry
$10 Million dollar turnover portfolio

About Belgravia Health & Leisure Group
Belgravia Health and Leisure Group is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic, tourist parks and sporting venues in 250 locations across Australia and New Zealand.
The Role
The Regional Manager  role will oversees the success of 16 aquatic recreation facilities and tourism sites across Northern NSW.
Through the leadership and development of your teams, you are accountable for the operational performance, financial and program deliverables of each centre. You will develop and execute plans through engagement with the leadership team to ensure the provision of consistent ... Click here to view more detail / apply for Regional Manager ? Leisure and Tourism

Managers
Sports Bar/ Gaming and Bistro
Preston
Are you an experienced leader with a passion for the hospitality industry? This dynamic sports bar and bistro in Preston is seeking strong hospitality leaders to oversee the day-to-day operations of a large venue. This is an excellent opportunity for a strong candidate with exceptional leadership and management skills to thrive in a bustling and well-established environment. RSA, RSG, TAB Advanced are essential for this role.
Key Responsibilities:

Day-to-Day Operations: Oversee front-of-house and kitchen operations, ensuring seamless service and guest satisfaction. Manage staffing, including rostering, training, and performance supervision. Handle stocktake, ordering, and inventory management to ensure efficient operation.
Leadership & Management: Lead by example, setting high standards for staff performance and service. Implement and manage budgets and financial controls, ensuring profitability and cost efficiency. Coordinate and execute functions and events, ensuring all logistical aspects
... Click here to view more detail / apply for Hospitality Managers

Vivi e Lascia Vivere
Melbourne
Full-time Position
$75,000 – $80,000 per year


About Vivi
New to Melbourne, Vivi e Lascia Vivere is an old school Italian pizzeria, restaurant and bar. Operating Tuesday to Saturday lunch and dinner. Vivi seats 38 pax inside and 38 outside. Offering first rate table service. Vivi also has a growing takeaway service.
Tasks & responsibilities
• Running day and evening operations of restaurant
• rostering front of house staff
• ordering packaging, beverages and cleaning chemicals
• staff training
• manage reservation booking system including Uber Eats and Mr Yum
• Maintain high standards of venue presentation
Qualifications & experience
• at least two years full-time experience in a similar role. A plus for a successful candidate, you will have an understanding of Square programming, people management skills, rostering experience, great communication skills, team building attributes and a love for hospitality.

Benefits
• Meals included
• Some access to parking

Please send your application including current curriculum vitae to [email protected]

NSW, Multiple Aquatic & Leisure and Tourism Facilities

Fast growing company with significant career development opportunities
Rare multi-site leadership role in Aquatic, Leisure and Tourism industry
$10 Million dollar turnover portfolio

About Belgravia Health & Leisure Group
Belgravia Health and Leisure Group is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic, tourist parks and sporting venues in 250 locations across Australia and New Zealand.
The Role
The Regional Manager  role will oversees the success of 16 aquatic recreation facilities and tourism sites across Northern NSW.
Through the leadership and development of your teams, you are accountable for the operational performance, financial and program deliverables of each centre. You will develop and execute plans through engagement with the leadership team to ensure the provision of consistent ... Click here to view more detail / apply for Regional Manager ? Leisure and Tourism

Are you an experienced leader in the hospitality industry with a proven track record in managing multiple venues? We're looking for a dynamic and results-driven Multi-Site General Manager to oversee a great portfolio of Venues in Townsville.
About the Company:
Join a leading hospitality group with a strong presence in Townsville, operating multiple venues renowned for their excellent service, vibrant atmosphere, and diverse offerings. Their portfolio includes a mix of restaurants, bars, and event spaces, all of which require a dynamic and experienced leader to drive success across multiple sites.
About the Role:
We are seeking an experienced Multi-Site General Manager to oversee the operations of hospitality venues in Townsville. The ideal candidate will be a hands-on leader with a proven track record in multi-site management within the hospitality industry. You will be responsible for driving business growth, ensuring operational excellence, and fostering a positive team ... Click here to view more detail / apply for Hospitality General Manager

Job description

Step into a Financial Manager role where your financial insights will directly shape business strategies, helping drive profitability and success across multiple (3) hotel locations.
This opportunity is perfect for a proactive and conscientious finance professional looking to work in a high-energy, customer-oriented environment. You'll collaborate closely with property managers, and other key stakeholders, ensuring financial health and fostering business growth.
Responsibilities:

Regularly analyse Profit & Loss statements and investigate any significant variances.
Perform monthly balance sheet reconciliations,
Month-End reporting and variance analysis.
Collaboration with property managers on month-end results, providing insights and suggestions for financial improvements.
Prepare and monitor annual budgets.
Review payroll
Inter-state travel to other properties and working with senior leadership.
Lead a team of 6 people across the different properties.

Skills and Qualifications:

CA/CPA
5-8


... Click here to view more detail / apply for Financial Manager ? Hospitality | North Sydney

About the role The position, reporting to the Executive Director of Tourism Greater Geelong and the Bellarine, is responsible for developing and executing strategies that position Greater Geelong and The Bellarine as a premier tourism destination. The role involves managing and coordinating the business operations of Tourism Greater Geelong and The Bellarine (TGGB), with a focus on strategic planning, board management, financial oversight, data analysis, industry development, and organisational operations.
In addition, the role requires providing high-level business advice to the Executive Director, Chairman, and Board of TGGB in areas such as planning, management, policy development, governance, and operational procedures. The position also serves as the Association Secretary for TGGB, offering essential organisational support and acting as a deputy to the Executive Director.
Work type: Full-time Permanent Classification: Band 8 $115,035 - $127,911 pa plus superannuation.
Key Responsibilities Summary:
People & Organisational Leadership:

Lead

... Click here to view more detail / apply for Strategy and Operations Manager ? Tourism 15 Sep 2024

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications

Do you thrive in the kitchen? We are hiring for multiple chef roles to share their creative flair with our kitchen team.

We currently have positions available for Demi Chef, Chef de Partie, and Head Chef.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Demi Chef, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency.
• Maintain strong product knowledge of menu items and seasonal ingredients
• Ensures adequate support, leadership and training is provided to kitchen Team Members of a lower level.
• Facilitate open communication with Management to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times.
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties, including cleaning of equipment and preparing service

As our next Chef de Partie, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Oversees training, growth and development of kitchen Team Members of a lower level, ensuring consistent leadership is demonstrated in the kitchen during service periods.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency.
• Keep up to date with industry changes by actively networking with industry peers and venues
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times.
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Oversees ordering and stock control
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties when required, including cleaning of equipment and preparing service areas

As our next Head Chef, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Responsible for achieving set profit targets for the outlet.
• Demonstrates superior product knowledge of menu items and seasonal ingredients and ensures this knowledge is filtered down to the wider kitchen team.
• Keep up to date with industry changes by actively networking with industry peers and venues.
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods.
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards.
• Seasonal a-la-carte menu design and costing with expectation to capture both in-house and local markets.
• Implement daily/weekly specials
• Banquet menu design to achieve a quality, easily marketed product that is cost effective.
• Assist in achieving set targets on cost of food.
• Monthly accurate stock takes of all consumables.
• Ensures supplies and resources are maintained to within par levels – overseeing ordering and stock control where necessary.
• Ensures completion of daily mise-en-place lists.
• Minimises wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage.
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times.

What we are looking for:
• Leadership experience within a professional kitchen environment
• Demonstrated experience with dietary requirements including creating menus to suit those requirements
• Demonstrated experience and understanding of adhering to local regulations concerning health, safety, or other compliance requirements & an understanding of HACCP management
• With culture at the core of this business, you will be a leader invested in your staff, their development and productivity
• A food Safety Supervisor certificate is desired
• High levels of organisation & time management skills

Demi Chef Base Hourly Rate: $27.83
Chef de Partie Base Hourly Rate: $28.57
For Chef various levels above, equivalent to $54,992.08 - $65,000 based on working days and penalties applicable as per the Hospitality Industry General Award;

$71,000 - $95,000 (gross) Head Chef Salary Band based on experience and qualifications

Why work for Accor?

• With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
• Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
• Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

Are you a strong leader with previous maintenance or engineering experience within a strata/MLR operation? Join us as our next Accommodation & Hospitality Manager - Maintenance Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Maintenance Manager, you will:
• Oversee and complete all general maintenance in a timely and efficient manner
• Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment
• Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.
• Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards.
• Provide leadership and direction to maintenance Team Members to ensure maintenance requests are actioned efficiently
• Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings
• Ensure all chargeable and non-chargeable works are reported in Apollo or similar works tracker used at Property
• Responsible for monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines
• Record the costs of repairs done by maintenance personnel and contractors accurately
• Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects
• Prioritises tasks according to urgency and importance
• Oversee waste management at the Property, ensuring waste is removed at acceptable intervals
• Ensure that maintenance stores are kept at the required par stock level. Order stock as required and in a timely manner, liaising with suppliers to negotiate rates
• Keep well informed regarding new trends, products and ideas that may benefit the operation. Assist in the formulation and development and implementation of new standards and services as needed
• Participate in scheduled training and development provided by Accor to improve self and department standards
• Attend Departmental and Body Corporate meetings as required
• Compile reports as required
• General public area cleaning duties, gardening duties and pool maintenance tasks as required
• Provide passionate and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Comply with all guest privacy and security procedures
• Be trusted to follow correct procedures for all lost property items
• Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests
• Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same
• Undertake special projects, as directed

What we are looking for:
• A strong leader with previous maintenance or engineering experience within a strata/MLR operation to take ownership of the maintenance department
• Strong administrative and computer skills as well as exceptional stakeholder management and negotiation skills
• A comprehensive financial understanding of managing a profitable operation, and familiarity with WHS legislation compliance would be advantageous
• Availability to carry our emergency maintenance work outside of normal working hours, in the event of a full power failure, evacuation fire system re-set and/or failure of mechanical systems

Annual Base Salary: $70,696.25 - $85,000.00 (gross) based on qualifications and experience

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

Are you a strong leader with previous maintenance or engineering experience within a strata/MLR operation? Join us as our next Accommodation & Hospitality Manager - Maintenance Manager.

We are hiring for multiple positions across a range of regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Maintenance Manager, you will:
• Oversee and complete all general maintenance in a timely and efficient manner
• Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment
• Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.
• Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards.
• Provide leadership and direction to maintenance Team Members to ensure maintenance requests are actioned efficiently
• Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings
• Ensure all chargeable and non-chargeable works are reported in Apollo or similar works tracker used at Property
• Responsible for monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines
• Record the costs of repairs done by maintenance personnel and contractors accurately
• Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects
• Prioritises tasks according to urgency and importance
• Oversee waste management at the Property, ensuring waste is removed at acceptable intervals
• Ensure that maintenance stores are kept at the required par stock level. Order stock as required and in a timely manner, liaising with suppliers to negotiate rates
• Keep well informed regarding new trends, products and ideas that may benefit the operation. Assist in the formulation and development and implementation of new standards and services as needed
• Participate in scheduled training and development provided by Accor to improve self and department standards
• Attend Departmental and Body Corporate meetings as required
• Compile reports as required
• General public area cleaning duties, gardening duties and pool maintenance tasks as required
• Provide passionate and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Comply with all guest privacy and security procedures
• Be trusted to follow correct procedures for all lost property items
• Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests
• Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same
• Undertake special projects, as directed

What we are looking for:
• A strong leader with previous maintenance or engineering experience within a strata/MLR operation to take ownership of the maintenance department
• Strong administrative and computer skills as well as exceptional stakeholder management and negotiation skills
• A comprehensive financial understanding of managing a profitable operation, and familiarity with WHS legislation compliance would be advantageous
• Availability to carry our emergency maintenance work outside of normal working hours, in the event of a full power failure, evacuation fire system re-set and/or failure of mechanical systems

Annual Base Salary: $70,696.25 - $85,000.00 (gross) based on qualifications and experience

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

We are seeking passionate and driven individuals to take on the role of Restaurant or Café Manager.

We are hiring for multiple positions across locations in Australia outside of Sydney, Melbourne and Brisbane.

As our next Restaurant or Café Manager, you will:
• Ensure Team Members greet guests and escorts them to tables
• Schedules dining reservations
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team Member time records
• Manages all Team Members in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Conducts daily briefings
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members
• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team Members alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Ensures all guests are greeted & escorted to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs

What we are looking for:
• A strong communicator with well-developed stakeholder management
• The ability to balance multiple priorities and act with a sense of urgency, whilst remaining calm under pressure
• The possession of a valid RSA
• 5-star hotel background as a Supervisor/Manager in a food service field
• Someone who is exceptionally organised, with the ability to prioritise in order to meet allocated timelines and budgets
• The ability to remain calm when under pressure
• The ability to work a flexible roster including mornings, evenings, weekends and public holidays

Annual Base Salary: $70,696.25 (gross)

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

We are seeking passionate and driven individuals to take on the role of Restaurant or Café Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Restaurant or Café Manager, you will:
• Ensure Team Members greet guests and escorts them to tables
• Schedules dining reservations
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team Member time records
• Manages all Team Members in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Conducts daily briefings
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members
• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team Members alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Ensures all guests are greeted & escorted to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs

What we are looking for:
• A strong communicator with well-developed stakeholder management
• The ability to balance multiple priorities and act with a sense of urgency, whilst remaining calm under pressure
• The possession of a valid RSA
• 5-star hotel background as a Supervisor/Manager in a food service field
• Someone who is exceptionally organised, with the ability to prioritise in order to meet allocated timelines and budgets
• The ability to remain calm when under pressure
• The ability to work a flexible roster including mornings, evenings, weekends and public holidays

Annual Base Salary: $70,696.25 (gross)

Why work for Accor?

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

Do you thrive in the kitchen? We are hiring for multiple chef roles to share their creative flair with our kitchen team.

We currently have positions available for Demi Chef, Chef de Partie, and Head Chef - Across a range of Australian regional locations outside of Sydney, Melbourne, & Brisbane.

As our next Demi Chef, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency.
• Maintain strong product knowledge of menu items and seasonal ingredients
• Ensures adequate support, leadership and training is provided to kitchen Team Members of a lower level.
• Facilitate open communication with Management to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times.
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties, including cleaning of equipment and preparing service

As our next Chef de Partie, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Oversees training, growth and development of kitchen Team Members of a lower level, ensuring consistent leadership is demonstrated in the kitchen during service periods.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency.
• Keep up to date with industry changes by actively networking with industry peers and venues
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times.
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Oversees ordering and stock control
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties when required, including cleaning of equipment and preparing service areas

As our next Head Chef, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Responsible for achieving set profit targets for the outlet.
• Demonstrates superior product knowledge of menu items and seasonal ingredients and ensures this knowledge is filtered down to the wider kitchen team.
• Keep up to date with industry changes by actively networking with industry peers and venues.
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods.
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards.
• Seasonal a-la-carte menu design and costing with expectation to capture both in-house and local markets.
• Implement daily/weekly specials
• Banquet menu design to achieve a quality, easily marketed product that is cost effective.
• Assist in achieving set targets on cost of food.
• Monthly accurate stock takes of all consumables.
• Ensures supplies and resources are maintained to within par levels – overseeing ordering and stock control where necessary.
• Ensures completion of daily mise-en-place lists.
• Minimises wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage.
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times.

What we are looking for:
• Leadership experience within a professional kitchen environment
• Demonstrated experience with dietary requirements including creating menus to suit those requirements
• Demonstrated experience and understanding of adhering to local regulations concerning health, safety, or other compliance requirements & an understanding of HACCP management
• With culture at the core of this business, you will be a leader invested in your staff, their development and productivity
• A food Safety Supervisor certificate is desired
• High levels of organisation & time management skills

Demi Chef Base Hourly Rate: $27.83
Chef de Partie Base Hourly Rate: $28.57
For Chef various levels above, equivalent to $54,992.08 - $65,000 based on working days and penalties applicable as per the Hospitality Industry General Award;

$71,000 - $95,000 (gross) Head Chef Salary Band based on experience and qualifications

Why work for Accor?

• With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
• Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
• Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) ba

Our client

Our client is a high-growth and talked about hospitality group. The business is seeing double digit yearly growth and are constantly opening new venues to add to their portfolio of 20 venues. They've got deep pockets due to their backing and are in rapid expansion mode. This opportunity presents a unique opportunity to grow within a high-profile group. They are seeking a switched on Finance Manager to bolster their team.

Our client boast a fun and inclusive working environment.

The role 
Reporting into the CFO, this is an excellent, broad role that suits a hands on Finance Manager (or experienced senior accountant stepping up) and includes the following tasks - 

Responsible for the month end process of all entities including: month end journals posting, accounts classifications, credit card and expenses reconciliation, balance sheet reconciliations as well as investigate and resolve any anomalies
Prepare monthly
... Click here to view more detail / apply for Finance Manager ? Hospitality