Total 25,511 Full-time assistant hr manager job vacancies in Australia

The Admin Assistant will manage the fulfillment of customer orders by scheduling and coordinating the required logistics and technical services, both the ordering processes by customers and managing all return transactions. 

This role consists of dealing with Product Experts in our stores and our customers to resolve issues and discuss our services, understanding business processes and tools we use to measure customer satisfaction, understanding the internal workings of the business and the processes that go into generating orders, sales and delivery.

• Strong customer service mindset to go the extra mile to delight our customers by showing sound planning, commitment to meet agreed timelines, proactive resolution of incidents, the management of scheduling changes, and communication of problems in a professional manner.
• Perform daily order fulfillment tasks including, working with Product Experts and Customers to obtain all the relevant information to deliver the order successfully meeting the customers expectations.
• Liaise between Winning Group and supply partners regarding product deliveries & orders.
• Provide quality customer service by demonstrating in-depth knowledge of available range of products, setting timeframes and keeping customers informed throughout each stage of the ordering process.
• Develop a general knowledge of the Winning Group’s business, its processes, and all supplier brands to ensure customers are provided with an excellent understanding of order processes.
• Ensure all records are kept up to date with clear, concise communication.

We are looking for a night owl, someone who loves to work within a small team in a quiet environment during the overnight shift. The role requires someone with great focus and a solid understanding of the day to day operations of a hotel. You will be working a combination of Night auditor and Night Manager shifts according to schedule. Some of the key duties you will perform are:

• Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation.
• Provide supervision and support to the Front Office team and other departments when required.
• Ensure strict procedures are followed for all cash/credit, accounting and banking procedures, issue of keys and guest confidentiality.
• Be aware of room availability and sensitively manage overbooking situations where relocations are required.
• Carry out reception duties as required.
• Assist, as required, calls for reservations.
• Supervise night lobby services including car parking, portering, room service, security and public area cleaning.
• Attend to any disputes referred, ensuring total guest satisfaction. Resolve disputes personally where possible; avoid referring the guest to another person; resolve the issue and offer recover; act quickly to draw the matter to resolution.

We are looking for a night owl, someone who loves to work within a small team in a quiet environment during the overnight shift. The role requires someone with great focus and a solid understanding of the day to day operations of a hotel. You will be working an average of 2-3 shifts per week as a Night auditor or Night Manager. Some of the key duties you will perform are:

• Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation.
• Provide supervision and support to the Front Office team and other departments when required.
• Ensure strict procedures are followed for all cash/credit, accounting and banking procedures, issue of keys and guest confidentiality.
• Be aware of room availability and sensitively manage overbooking situations where relocations are required.
• Carry out reception duties as required.
• Assist, as required, calls for reservations.
• Supervise night lobby services including car parking, portering, room service, security and public area cleaning.
• Attend to any disputes referred, ensuring total guest satisfaction. Resolve disputes personally where possible; avoid referring the guest to another person; resolve the issue and offer recover; act quickly to draw the matter to resolution.

We are seeking a Front Office Assistant Manager to join us on a fixed-term (4 weeks) parental leave cover.

This is a hands-on role, highly customer-focused, and requires an individual who can lead by example in meeting and maintaining our team brand standards. In addition, you will:

• Evaluate guest satisfaction, monitor trends and drive the continuous improvement of our team and processes.
• Oversee all guest arrivals and departures, ensuring room allocations and check in/out processes adhere to Hotel procedures and standards.
• Ensure accuracy of data and reporting.
• Liaise daily with our Reservations team.
• Manage customer relations, ensuring truly memorable experiences are delivered for our guests.
• Be our ‘Loyalty Champion’ striving to recruit new members to our loyalty program.

What you will be doing: 

• Lead by example to provide efficient, friendly & professional food & beverage service to all guests
• Responsible for managing the front of house operations to ensure we are providing the high quality service to our customers.
• Supervision and support of all lounge areas as required
• Define the organization of work to be performed by the team members, and supervise, co-ordinate and plan daily activities of personnel
• Handle different guest challenges and situations and be part of the first response emergency team.
• Completion of the Daily Running sheet with full communication across all areas of the lounge including Qantas staff
• Reporting of sickness, absence, punctuality, etc. issues to the Lounge and T&C Manager
• Achieve budgets, customer satisfaction targets and other business metrics. 
• Receive and deal with verbal complaints; forward to the Lounge manager when necessary.
• Communicate directly with your front of house team, kitchen team and higher management to provide them with all relevant/ needed information.
• Assist with implement training programs for all employees, conduct induction and skills training
• Maintain and improve quality service in our lounges.  
• Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the Lounges and Qantas Food Safety Plan. 
• Make sure that an ACCOR and Brand policies are respected
• Excellent knowledge of the software operation and usage..
• Check discrepancy report and action accordingly.
• Train junior team member and co-ordinate the monthly on the job training for the whole department
• Log and inform your Manager of any system problems & workplace injuries.
• Assisting with protecting and maintaining control of the lounge and bar areas.

NEW STORE OPENING - GYG BAULKHAM HILLS

ARE YOU A LEADER ? THEN THIS IS THE PLACE FOR YOU

An important leadership position within our Restaurant Operations team, you’ll be responsible for supporting the daily management of the restaurant - Stepping up when the Restaurant Manager’s not around.

As a leader, you’ll be looked upon as a calming force when the heat’s on. On any given day you will be leading the team through busy service periods, crew training, proactively improving guest experience, supporting inventory and financial management as required.

Crew culture is important to us, so we like to keep it simple. We’re looking for people who share our love of food and our commitment to people.

• It’s all about the food. Always. Forever. We never compromise on freshness or quality. GYG food is 100% clean.
• Make every customer love us. In restaurant, drive thru or delivery, we’re all about the customer. Delicious fresh food. Cooked to perfection. Fun, energetic environments and exceptional service – Every time.
• Be real – It takes all kinds to keep Australia’s fastest growing food brand going. We don’t have time for games or politics. Be yourself, respect each other, have fun, don’t make excuses and remember the two points above.
• Got your back. When you join GYG, you are joining a family, culture is everything at GYG and we care about each other. We always have each other’s back.
• It’s up to us. We never walk past a problem – We fix it now.

What you get to do in this role:

The role of the Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

• You will oversee the engagement and outcomes for customers in your portfolio
• Ensure customers are technically healthy and on the most recent version of our product
• Leverage existing Success Plays to assist customers, but also assist new Success Plays
• Work with customers to create new use case/success stories
• Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
• Guide other ServiceNow teams to address customer issues
• Oversee projects identified by leaders
• Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem

In this full time role, you will organise and coordinate services for conferences, events, functions, banquets and seminars at Sofitel Brisbane Central. This includes:

• promote conferences and events to potential customers
• respond to enquiries and provide costing regarding conferences and events
• meet with clients to discuss their needs, conduct site inspections and outline package options
• regular client contact and correspondence to ensure successful coordination of the event
• prepare event orders, action plans, and other relevant paperwork to effectively communicate client needs
• arrange and coordinate services, such as conference facilities, catering, signage, displays, audiovisual equipment, accommodation, transport and social events for conference and events participants
• organise registration of conference and events groups and participants
• maximise conference and event space revenue by negotiating with clients to determine the type and costs of services to be provided within budget
• understand revenue budgets, forecasts and what business can be regarded as confirmed
• oversee work by contractors associated with the conference or event to ensure services are delivered in accordance with agreement
• maintain high standards in presentation, consistency, accuracy and attention to detail with all responsibilities.

Welcome to the adventure of a lifetime at the sensational Hotel Morris Sydney by Handwritten collection. 

Accor, a world-leading hospitality group is managing this beautiful boutique hotel and will be one of Australia’s first Handwritten Collection hotels. The new global portfolio of bespoke Handwritten Collection hotels is distinctively unique, design-led properties with strong local relevance. Each property is different and showcases the personality, warmth, and passions of the independent hoteliers who look after them. 

Hotel Morris | Pitt Street, Haymarket

Housed in a striking Italian Renaissance building with palatial Art Deco sentiments; Morris has found new life as an evocative bar and boutique 82-room hotel. The hotel will feature a chic ground-floor wine bar focusing on Australian and Italian wines. 

Are you ready to take the reins as an Assistant Manager and be a vital part of our extraordinary journey? Our doors swung wide open in June 2023, and since then, the reviews for Bar Morris and our charming hotel have been nothing short of amazing! 

Picture this: you, as the Assistant Manager, leading the charge in our unique, boutique-style haven. You're not just a cog in the wheel; you're a luminary like our beloved Morris themselves. 

All About the Role

As an Assistant Manager at Morris, you are in charge of the day to day operations of this beautiful boutique hotel inclusive of Front office and Food and Beverage. 

Reporting to the Guest Experience Manager, you will: 

• Oversee operations and maintain a highly visible presence in Front Office and guest contact areas (i.e. Lobby, Food & Beverage outlets and Housekeeping). 
• In the event of any medical emergencies with overnight team to assist/cover Night Audit. 
• Review arrival lists and anticipate guest needs. Maintain active liaison with Housekeeping, Guest Relations, Food and Beverage to ensure exceptional guest service.
• Meet and greet VIP guests and attend to special requests. Escort guests to rooms as directed.
• Maintain complete knowledge of all room types, hotel matrix and facilities
• Ensure optimum staffing levels in all areas of the hotel (utilising associates on site as necessary).
• Address and resolve major complaints. Communicate problems to management and advice steps taken to resolve. Including responses to guest feedback survey’s
• Manage any emergency situations, leading the staff, responding and conducting detailed Incident reports. All Duty Managers are Fire Wardens
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests. Keep up to date current on guest, restaurant and functions activities.
• Conduct training in Security and Fire Evacuation procedures with assistance from Chief Engineer. Ensure security procedures are in place for the area. Ensure security checks are conducted during each shift.
• Conduct shift briefings and ensure effective shift hand-overs. Maintain Duty Manager’s log book and liaising with department heads on various issues and complaints.
• Manage and assist Guest experience manager with publishing rosters and submitting payroll
• Manage and being accountable for controlling the Duty Manager float/Reception Float

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great