Total 42 job vacancies by My NRMA

• Are you passionate about designing and facilitating impactful learning programs?
• Do you have a background in hospitality and love to travel?
• Enjoy working in person with our frontline teams and leaders across our various sites

What You'll Do

We currently have a full-time permanent opportunity for a passionate and experienced Learning & Development Trainer where you will have the opportunity to design, develop and deliver training for front line employees and managers across the NRMA portfolio of businesses.

In particular, you will create learner experiences that give our team members the knowledge and skills to deliver exceptional customer service and experiences for our members, customers and guests. Working closely as part of a Learning & Capability team, and key business stakeholders, you’ll conduct needs analysis, create and deliver training programs and initiatives across multiple modalities that align to business objectives and to the NRMA Playbook.

The role is based from our Sydney office.  We offer hybrid work arrangements with the flexibility to work from home and travel to all our sites with attendance at our Sydney (and Coolangatta office on an adhoc basis) as agreed and required for the role.

Your responsibilities will encompass:

• Partnering with the business and team members to design learning that meets learner needs, aligns to business objectives, and to our Playbook values
• Designing creative, effective and engaging learning materials and programs using a variety of platforms and tools
• Leveraging a blended learning approach that includes e-learning, virtual sessions, self-directed learning as well as face to face workshops, sessions and modules
• Assessing, evaluating and iterating to ensure the success of each initiative
• Facilitating and delivering training with consistency and quality – this will require travel for face to face training across a portfolio of sites and will also include virtual training
• Working collaboratively with stakeholders to identify core skill gap, key learner priorities and embed learning initiatives
• Participating in projects requiring learning support such as inductions and onboarding, systems, policy and procedural changes to ensure a great learner experience
• Working with functions such as HR and Safety to ensure training meets legislative requirements and best practices
• Flexing and adapting to changing needs across the organisation and the team, leaning in to assist where needed

What You'll Bring

• Certificate IV in Training and Assessment with relevant tertiary qualifications
• Demonstrated experience in a similar role, with a background in the hospitality industry
• Excellent facilitation skills, both online and face to face, to frontline operations team
• Strong instructional design skills across a variety of platforms, video and tools including Articulate, Canva, Ed-App and Vyond
• An ability to build strong stakeholder relationships
• Curiosity – always looking for ways to improve to meet future needs
• Flexibility and ability to adapt
• The drive to take ownership and accountability for your portfolio/projects
• A passion for learning - seeking to continually develop your own knowledge and skills

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

• Are you a qualified mechanic or auto electrician who is passionate about working with purpose?  
• Do you want to be part of an inclusive team that values gender equality and diversity?  
• Would you like to be part of an iconic Australian brand dedicated to delivering great customer service?  

This is the role for you!   

What You'll Do

As an NRMA Roadside Patrol you'll play a critical role in supporting our members.    

You will provide a range of emergency roadside assistance, deliver exceptional member service and use your automotive expertise to keep our members moving in the safest way – and when they need it most. You will respond to service calls to diagnose and troubleshoot mechanical breakdowns, change flat tyres, jump-start vehicles, provide fuel delivery, sell and install batteries, assist lock outs & ensure all customer and job information is recorded accurately.  

You will represent the NRMA brand performing your role with integrity, valuing diversity and living our playbook values.  

Your roster       

We are recruiting full-time employees to work a base of 38 hours per week between 06:00 – 24:00 , on a scheduled roster between Monday to Sunday offering attractive penalty rates . Your rosters will be supplied in advance enabling you with the flexibility to plan for positive work /life balance.  

What You'll Bring      

• Automotive/Motor Mechanic Tradesperson Certificate (NSW Fair Trading)
• Valid Australian Driver’s License (minimum full license C class)  
• Experience in mechanical repair with an understanding of motor vehicles and the motor vehicle industry  
• Knowledge of work, health and safety practices and successfully apply these skills to motor vehicle repair/servicing and customer service  
• Ability to utilise mechanical and electrical automotive expertise to assess the appropriate action to keep our members moving in the safest way  
• Strong communication and customer focus with proven ability to work with a range of diverse communities  
• Team player attitude driven to maintain a positive and strong work ethic to support others   
• Ability to remain calm and focused when under pressure whilst always demonstrating empathy and understanding to our customers      
• Motivated self-starter – driven to self-develop & keep updated with new technical skills and industry trends

What’s in it for you? 

To help our employees feel valued, engaged and celebrated we provide a range of employee benefits including:  

• 5 weeks annual leave      
• Free Roadside Assistance - for 2 vehicles covered under our Complete Care (valued at $410)    
• Generous discounts on NRMA Insurance  
• Branded and equipped work vehicle   
• Indepth induction program and ongoing technical training and development provided  
• Access to exclusive MyNRMA member marketplace benefits -  including discounts on fuel, movie tickets, attractions & experiences, cafes & restaurants and many more    
• 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

If this sounds like what you have been looking for and you’re ready to really make a difference we are waiting to hear from you!

Follow the apply link to submit your CV and to answer some initial screening questions. Shortlisted applicants will be invited to complete a phone interview (please monitor your email inbox including junk mail) .   

Already applied? If you have applied for this position within the last 6 months, you don’t need to reapply – your application will be assessed, and we will be in touch if your application is shortlisted further.  

Please note: an offer for this role will be subject to successful pre-employment checks including reference checks, pre-employment medical assessments and a National Police Check. A Driving History check will be requested prior to the interview stage and must pass NRMA’s d riving history requirements for this position.  

• Are you passionate about shaping the future of e-mobility in Australia and driving the energy transition?
• Opportunity to be a part of a collaborative team of innovative technology and energy resource experts in a fast-paced, multifaceted role.
• Based in Sydney or Brisbane, with hybrid work arrangements available

What You'll Do

We currently have an exciting full-time permanent opportunity for an experienced Energy Solutions Engineer to join the NRMA’s Energy Team.

Reporting to the Head of Engineering, this role will work closely with all functions in the NRMA Energy business providing engineering expertise associated with land acquisition, infrastructure procurement, site design, delivery, and commissioning in order to deliver the NRMA’s national EV charging network and distributed energy ambitions.

This role based from Sydney or Brisbane with hybrid work options available.  You will need to be willing to travel to regions and perform remote site based work, as and when required, in the role.

Specifically, you will be required to:

• Provide desktop evaluations of candidate locations, and support field inspection activities, in coordination with the Acquisition team
• Produce initial site plans based on site inspection reports and internal stakeholder feedback
• Prepare and submit DNSP enquiries and applications, as well as manage Retailer interactions as necessary, for proposed NRMA Energy installations
• Review design drawings, providing commentary and instruction to enable the best outcomes for proposed NRMA Energy installations
• Provide input and support on proof-of-concept activities and new designs
• Liaise with local contractors and agree on technical requirements needed for electrical power distribution equipment and EV charging stations
• Assist with the management of compliance of network and electrical system designs, and operational activities in accordance with legislation, codes of practice and accredited standards
• Assist with the undertaking of asset condition and compliance audits and the effective management, calculation, examination, assessment & analysis of information
• Prepare concept designs to be used in Request for Quotation activities with suppliers
• Enhancing the NRMA’s Energy capabilities and working with our partners to deliver and commission Energy assets.
• Be actively involved in the proposal of innovative solutions for the electrification of the mobility sector (e.g. megawatt charging, wireless charging, flexibility in electrical demand, V2L, V2G etc).
• Provide operational and technical input for routine and non-routine operations and maintenance activities.
• Assist in the review, update, and creation of NRMA Energy technical standards, procedures, and operating guidelines
• Engineering document control including document management and internal/external transmittals
• Maintain and develop new datasheets and documents to standardise and sustain engineering requirements
• Review detailed schematics from suppliers and address any required changes
• Attend Factory Acceptance Test activities in supplier premises
• Gather information of site faults and perform root-cause analysis.

What You'll Bring

• Bachelor degree in Engineering (Electrical, Mechatronic)
• 3- 5 years' Engineering experience in the design and management of:
  • Battery Storage,
  • Photovoltaics, Solar Energy,
  • Microgrids,
  • EV Charging, and
  • Connection approvals with DNSP
• Experience with EV charging stations would be advantageous but is not essential
• Excellent communication and interpersonal skills, with the ability to build and maintain compelling relationships
• Proven ability to interact with multiple functions within an organisation to deliver goals, particularly across project delivery, operations and procurement
• Project management qualifications with the ability to work on multiple concurrent projects would be advantageous
• Proven track record of performing in high-intensity environments, operating within tight financial resources and meeting challenging deadlines
• Positive personality, with a “can do” attitude, energetic leadership style and strong resilience
• A good balance of structured & holistic thinking with fast moving and pragmatic execution
• Passionate about continuous improvement, process efficiency and collaboration
• Develop a structured process to increase efficiency in delivery of the above objectives
• Knowledge of current Australian regulations and standards

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

​​​​​​​Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

What you'll do

We're on the lookout for a full time Coxswain to join the Fantasea Cruising Team. You will work full time from Thursday to Sunday, where you will be responsible for the safe, clear and diligent management of the vessel, while the vessel is being prepared for operation, is underway or finishing its operations, to ensure the day to day operations attain the standards required.

 Specifically, you will be required to:

• Ensure the safe navigation and operation of the vessel complying with maritime regulations and company guidelines
• Maintain and update vessel systems and maintain accurate paperwork on the vessel
• Ensure the overall satisfaction and safety of passengers on the vessel including directing your crew as appropriate in their primary roles and duties
• The enforcement of vessel security including managing security threats, breach reports, emergency situations and security screening
• Have full knowledge of the Safety Management Systems while promoting and reporting on a safe work culture.

What You’ll Bring  

• Coxswain Grade 1 (Minimum)
• Certificate of Local Knowledge (Port Jackson)
• Current First Aid Certificate
• Current Certificate of Medical Fitness (AMSA or equivalent)
• Responsible Service of Alcohol (desirable not essential)
• Sound line handling and seamanship skills
• High level of self-motivation and organisational skills
• High level of personal presentation
• Proven interpersonal skills and a strong ability to communicate at all levels
• Demonstrated ability to maintain vessel machinery and auxiliary systems

What’s In It For You?  

At NRMA Marine our benefits include more than just great discounts. Here's a taste of what you can expect:  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more! 
• Discounts on all NRMA insurance products including car, home & travel  
• Employee Referral Program where you may be eligible for a $2,000 referral bonus payment 

Know You Belong  

At the NRMA we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected.  

From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives. 

• Bring your passion for creativity and work with a fun, flexible and innovative team!
• Opportunity to work with our reconciliation team to deliver on our RAP program
• Full-time permanent role with hybrid work arrangements available 

We have a great opportunity for a Sponsorships and Activations Coordinator to join the NRMA’s Brand team. You will be a strategic and creative thinker who is performance driven and outcomes focused. We’d also love it if you are passionate about Reconciliation as you will work closely with our reconciliation team to support in the delivery of our RAP program.

This is a full-time permanent role, reporting to the Senior Brand Manager.  We offer a hybrid work arrangement working from our Sydney CBD & Sydney Olympic Park offices and from home as agreed and required.  

In this role, you will be specifically responsible for:

• Support the team in developing and managing plans to build brand activations internally and externally across group sponsorships and campaigns
• Support the senior brand manager and Senior Indigenous Affairs manager with NRMA Group events, sponsorships to deliver on the group brand strategy and our Reconciliation Action Plan
• Co-ordinating projects including First Nations and NRMA projects and executions of business as usual activities across NRMA Group and businesses
• Contribute to the development of briefs, plans and execute production of content alongside the Brand manager to amplify the activations internally and externally.

What You'll Bring

• Tertiary qualification in Communications, Marketing, Events or equivalent.
• 3+ years’ experience in a similar role
• Must be proficient with MS Office suite
• Excellent brand, project and process management skills and attention to detail.
• Ability to develop briefs and articulate creative decisions and direction
• Experience managing relationships with internal and external agencies
• Experience in managing and leveraging sponsorships
• Strong strategic thinking with a pro-active and creative solutions driven approach
• Exceptional communication and project management skills are essential, with the ability to proactively engage stakeholders, multi-task and run multiple projects simultaneously
• A high level of motivation to work autonomously and also be a team player to deliver exceptional results, from briefing to approval, ensuring all timelines are met across all activities

What's in it for you?

At the NRMA, we know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you including: 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

• Bring your expertise in industrial relations and employment legislation to the team!
• Join a purpose-led organisation to provide first line support to our people & leaders
• Flexible working arrangements including work from home opportunities

What You'll Do

We currently have a 12-month maximum term parental leave contract opportunity for an experienced Employee Relations Partner that will see you provide first line support to our people and people leaders in the NRMA’s Roadside business, SIXT Australia, NRMA Parks & Resorts and Marine including providing expert advice and guidance across a diverse range of employment relations issues.

Reporting to the Employee Relations Manager, this role will require human-centred thinking and the ability to comfortably go between general IR advice on policy and entitlements through to complex investigations and case management.

This role offers hybrid work arrangements from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home as agreed and required.

Your responsibilities will encompass:

• Providing timely advice in response to people and people leader queries in relation to policy and people leader support including providing options and recommendations balancing commercial needs with best practice
• Provide guidance and support to key stakeholders on complex employee relation issues including employee & industrial relations matters, performance management, disciplinary actions and conflict resolution
• Effectively manage workplace grievances, conducting workplace investigations as required, while ensuring a fair and consistent process
• Advocacy experience in the Fair Work Commission
• Develop relationships with key stakeholders to empower leaders in the areas of performance improvement, providing and facilitating effective employee feedback
• Collaborative with HR business partners, IR team and senior management to develop and implement HR/IR policies, procedures and initiatives
• Prepare and present thorough reports for senior stakeholders.
• Provide support on EA negotiations with contributions to bargaining meetings, documentation and approval process.
• Provide due diligence support on M&A targets and undertake transfer activities upon completed deals
• Work with Safety and Wellbeing to identify issues and seek their expertise to resolve
• Contribute to the development of P&C strategic initiatives and projects to solve people problems and improve the overall employee experience.

What You'll Bring

• Formal qualifications in IR/HR or law-related field
• 5+ years’ demonstrated experience in a similar role managing employment matters including disciplinary action, restructures and performance management
• Demonstrated deep understanding and working knowledge of the Modern Award system, National Employment Standards and other related legislation.
• Demonstrated ability to provide exceptional customer centric advice and influence outcomes through effective communication and collaborative stakeholder management

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel
• Opens the door to other opportunities across the NRMA Group

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

• Are you passionate about designing and delivering impactful learning programs?
• Enjoy working in person with our frontline teams and leaders across our various sites
• Flexible and hybrid work arrangements available

What You'll Do

We currently have a full-time permanent opportunity for a passionate and experienced Learning & Development Trainer where you will have the opportunity to design, develop and deliver training for front line employees and managers across the NRMA portfolio of businesses.

In particular, you will create learner experiences that give our team members the knowledge and skills to deliver exceptional customer service and experiences for our members, customers and guests. Working closely as part of a Learning & Capability team, and key business stakeholders, you’ll conduct needs analysis, create and deliver training programs and initiatives across multiple modalities that align to business objectives and to the NRMA Playbook.

The role is based from either Sydney or the Gold Coast.  We offer hybrid work arrangements with the flexibility to work from home and travel to all our sites with weekly attendance at our Coolangatta or Sydney offices as agreed and required for the role.

Your responsibilities will encompass:

• Partnering with the business and team members to design learning that meets learner needs, aligns to business objectives, and to our Playbook values
• Designing creative, effective and engaging learning materials and programs using a variety of platforms and tools
• Leveraging a blended learning approach that includes e-learning, virtual sessions, self-directed learning as well as face to face workshops, sessions and modules
• Assessing, evaluating and iterating to ensure the success of each initiative
• Facilitating and delivering training with consistency and quality – this will require travel for face to face training across a portfolio of sites and will also include virtual training
• Working collaboratively with stakeholders to identify core skill gap, key learner priorities and embed learning initiatives
• Participating in projects requiring learning support such as inductions and onboarding, systems, policy and procedural changes to ensure a great learner experience
• Working with functions such as HR and Safety to ensure training meets legislative requirements and best practices
• Flexing and adapting to changing needs across the organisation and the team, leaning in to assist where needed

What You'll Bring

• An ability to build strong stakeholder relationships
• Excellent facilitation skills, both online and face to face
• Strong instructional design skills across a variety of platforms and tools
• Curiosity – always looking for ways to improve to meet future needs
• Flexibility and ability to adapt
• The drive to take ownership and accountability for your portfolio/projects
• A passion for learning - seeking to continually develop your own knowledge and skills
• The ability to demonstrate and role model our Playbook values
• Demonstrated experience in a similar role, with work in the hospitality industry an advantage
• Certificate IV in Training and Assessment with relevant tertiary qualifications

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

What you’ll do

We are on the lookout for a Talent Acquisition Specialist who has experience working on volume recruitment campaigns and a passion for delivering exceptional candidate/employee experience. You enjoy engaging with candidates, sharing our strategic vision and finding exceptional talent so we can ‘Go further. Together.’  

You will ideally be able to start immediately and be based in Sydney but we are open to interstate applicants.

• Candidate phone interviewing, interview booking, initiating background checks and coordinating offer processes. 

• Deliver accurate and timely recruitment information, support, feedback and advice to management. 

• Communicate our NRMA Group purpose and EVP. Our Playbook values will be your guiding principles— Walk in your shoes, Time is precious, Think one step ahead, Keep you safe and Carry you when you need help. 

What You’ll Bring 

• Previous experience in an internal or agency talent acquisition position (at least 1-2 years) with volume recruitment experience being highly desirable. 

• Outstanding customer service and communication skills with the ability to develop strong relationships with candidates and internal stakeholders 

• A go-getter who enjoys multitasking and thrives in a fast-paced environment  

• Proficiency in the Microsoft Office suite 

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  

• Complimentary MyNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  

Know you Belong 

At NRMA Roadside, we celebrate and welcome differences and work together to create a respectful and inclusive workplace encouraging, supporting and celebrating the diverse voices of our employees. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives, better connecting us to the communities we serve.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:     

• We made the 2022 AFR Boss Best Places to Work List  

• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan  

• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025  

• Certified as a Family Inclusive Workplace  

• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer  

If you are ready to join a high performing team and make a real difference, we can’t wait to hear from you! Apply today!  

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

• Are you both a meticulous problem solver and an effective communicator that thrives on working with others?
• Are you passionate about translating intricate datasets into meaningful insights that drive strategic decisions?
• Do you want to play a key role in helping shape our organisations data driven journey to achieve impactful business outcomes?

This is the role for you!

As the NRMA’s Senior Business Intelligence (BI) Analyst, you will play pivotal role in helping guide and support the wider Roadside business, working with various stakeholders to translate complex data into actionable insights to help shape strategic and operational decisions.

Your main focus will be to ensure continuous growth, optimisation and adaptation through data insights and ongoing support of KPI tracking. Your expertise will contribute to enhancing our operational efficiency, customer satisfaction and driving strategic decisions through effective stakeholder partnership. 

Key Responsibilities:

• Work as a 2IC to our Data Manager, helping to influence strategic and operational decision making
• Effectively engage with stakeholders to understand goals and priorities within the Roadside business
• Collaborate with cross-functional teams to understand business requirements and translate them into actionable insights
• Develop and maintain robust BI solutions to support data-driven decision-making processes
• Analyse complex datasets to identify trends, patterns, and opportunities for improvement
• Design and implement effective reporting tools and dashboards for various stakeholders
• Provide strategic recommendations based on data analysis to support business objectives
• Stay abreast of industry trends and advancements in business intelligence and analytics
• Manage the reporting lifecycle from requirements gathering to translation, design, build, test, visualization, deployment, and documentation
• Effectively coaching, mentoring and training BI team colleagues

We are currently seeking a Product Manager - Roadside Assistance who will be responsible for driving the development and execution of our product propositions for the B2B or consumer segments.

You will play a crucial role in shaping and delivering our product offerings, including packaging and pricing, in line with our objectives and underpinned by customer and market insight. A key aspect of the role is to drive the development of our roadside proposition and other mobility services, through a customer centred design test and learn approach, and developing the go to market strategy including pricing and acquisition of the proposition.

The role offers the flexibility to work from home and across all offices with attendance at our Sydney Olympic Park and Sydney CBD offices as agreed and required for the role.

In this role you will be responsible for: 

• Overall, driving product, pricing and proposition decision-making for NRMA roadside for the B2B or consumer segments
• Monitoring and analysing key performance metrics to evaluate the success and impact of product propositions
• Identifying areas for improvement and optimisation, and implement strategies to enhance product performance and profitability
• Monitoring and assessing market trends and competitor movements. Understand the competitor landscape and environment
• Generating customer/business insights. Understand business behaviours and trends through data insights, and market segmentation
• Modelling various pricing options to determine the right pricing approach during the product lifecycle
• Understanding the product mix, margin and costs and how this impacts the pricing structure and customer lifetime profitability and identify changes
• Developing a pricing toolkit that will include tactical and strategic pricing options across the portfolio
• Developing and executing a strategic roadmap for product propositions, aligning them with the overall business objectives
• Collaborating with stakeholders to prioritise initiatives, set goals, and establish timelines for proposition development and launch
• Co-designing concepts, and prioritise concepts based on desirability, feasibility and viability
• Validating GTM strategy with customers through test and learn prototype
• Producing high-level requirements and collaborate with the delivery team to produce detailed requirements and support the implementation of change
• Collaborating closely with cross-functional teams, including marketing, sales, technology, and operations, to ensure seamless execution of product propositions
• Ensuring effective product launches and provide support to sales and marketing teams to drive customer adoption and revenue growth

SIXT Australia is on the lookout for a Casual Vehicle Detailer to join the team at Sydney City.   

As a Vehicle Detailer, you’ll meet SIXT Australia’s vehicle presentation standards, exceed customer expectations, and contribute to the successful daily operation of the location.   

Your key responsibilities will include:    

• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer   
• Refuelling or recharging vehicles as required 
• Conducting basic vehicle maintenance and safety checks 
• Inspecting and recording vehicle damage   
• Moving vehicles around the location and between sites 
• Maintaining a clean and safe working area 

Our Inbound Customer Sales Representatives are the first point of contact with prospective customers and existing members who want to purchase, enquire about or amend their NRMA Roadside Assistance membership.     

Your primary focus will be to ask effective questions to identify customer needs and offer appropriate solutions that will add value to our members' lifestyles. You will seek to engage customers in conversation and create a memorable experience by connecting with members through positive energy, empathy and a passion to help others.        

Our contact centre is considered a great talent pool for our wider business, and an excellent start for those looking to expand their career with NRMA.   

Your roster     

We are hiring for our 18th March 2024 intake. We are recruiting full-time employees to work 35 hours per week. You will work between 8am-8pm, on a rotating roster, Monday to Sunday.

What You’ll Bring  

• Ability to thrive in a fast-paced, high volume call centre environment
• High level of resilience and the ability to persevere through challenges with a 'can do" attitude
• Ability to remain calm and focused when under pressure whilst always demonstrating empathy and understanding to our customers  
• Comfortable working autonomously in a remote, work from home set up whilst being a part of a Sales team within a rostered contact centre     
• Effective listening and communication skills to be able to determine the customer’s needs  
• Initiative to be able to support the customer with product suggestions to address their needs   
• Confidence in working with KPIs and targets in our customer needs-based inbound sales environment   
• Strong computer literacy skills including being able to navigate multiple product and customer systems with proven accuracy and attention to detail   
• Excellent team working skills where support and respect for your colleagues is valued

If you are ready to join a high performing team and make a real difference, we can’t wait to hear from you! Apply today!

Shortlisted applicants will be invited to complete a chat-based interview (an online assessment which will ask you to respond to interview style questions based around your previous work experience and skills). Successful candidates will then be invited to attend an information session to learn more about the role and what it is like to work with us here at The NRMA.  

If you are shortlisted and require any adjustments during the recruitment process, please contact our recruiter when invited to an information session. 

What’s in it for you?

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including but not limited to:   

• Sales commission with the potential to earn an extra 36% on top of your annual base salary, paid monthly!  
• Shift loading for working weekends and public holidays  
• Free Roadside Assistance - for 2 vehicles covered under our Complete Care (valued at $410)   
• 5 weeks annual leave   
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements  
• "ME” day - one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year.     
• Discounts on NRMA Insurance 
   

Know you Belong

At NRMA Roadside, we celebrate and welcome differences and work together to create a respectful and inclusive workplace encouraging, supporting and celebrating the diverse voices of our employees. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives, better connecting us to the communities we serve. 

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

• Are you a Digital Marketing Manager or Performance Media Specialist who is ready to embark on a new journey with one of Australia’s leading brands?
• Are you passionate about a role that drives efficiency and effectiveness for paid media spend, analytics, reporting, collaboration with marketing teams and stakeholder management?
• 12 month maximum term contract opportunity with hybrid work arrangements available

We are seeking an experienced Performance Marketing Manager to join the NRMA’s Brand and Marketing team on a 12 month parental leave maximum term contract. This role is responsible for performance media lead generation for all NRMA Roadside & Membership products in collaboration with key marketing, digital and product teams and managing performance marketing campaigns and reporting with the media agency.

This role will also provide a high level of support and consulting to the digital and marketing teams across the NRMA group of companies to assist with developing excellence in customer journeys, online customer experience, and to lead and build culture and processes that enable a customer first mindset and data led decision making to achieve business objectives.

Specifically, you will be required to:

• Contribute to develop and maintain Performance Marketing strategies for all product areas including the development of annual plans that define budgets, strategies and KPIs
• Manage a performance media budget
• Work collaboratively with stakeholders within the wider marketing group and more broadly across the business including providing support on strategy and budget
• Develop consistent test and learn frameworks encompassing targeting, ad copy, ad design and landing page variations
• Manage media agencies to develop & implement SEM campaigns
• Monitor SEM performance daily and weekly as required and host monthly performance review and planning meetings with internal stakeholders and media agency
• Define and implement KPI’s that are consistently understood and shared across agencies and the business
• Keep up to date and provides thought leadership to team e.g., emerging digital strategies and available tools, including social media marketing, attribution, and programmatic media buying
• Ensure ongoing optimisation of established campaigns versus new tests
• Establish frameworks, track and analyse performance of our media/digital channels & investments including interpretation and reporting of trends, recommendations and insights to optimise future performance
• Responsible for data visualisation through Data Studio, reporting and presentations, delivering compelling representations of data that tell a story
• Work with the digital team to ensure that site tracking is in place to optimize campaign traffic conversion and ROI measurement of all campaign activity
• Manage financial budgets alongside forecast trackers, internal finance team, media planning team and media agency as well as managing aged debt for both performance and all internal teams
• Manage the media agencies planning team regarding MBAs & invoicing
• Provide monthly updates and reviews to internal stakeholders including the GM of Marketing.

What You'll Bring

• Tertiary level qualifications (eg bachelor degree) in a relevant discipline (desirable)
• Background in agency or client-side with experience in motoring, travel and tourism industries (desirable)
• 5+ years’ experience in similar digital marketing and/or media roles
• Track record in development and implementation of performance strategies that have had a demonstrable impact on commercial outcomes
• Strong stakeholder management and communication skills
• Extensive knowledge of publishers and media vendors, including latest ad tech solutions
• Significant experience with performance media and campaign performance metrics with a focus on revenue outcomes
• Advanced use of Google Analytics for analysis and reporting.

What's in it for you?

At the NRMA, we know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.  

• Free MyNRMA Membership which gives exclusive member marketplace benefits including discounts on fuel, health insurance, gym memberships, movie attractions & experiences, cafes & restaurants and many more
• Employee Referral Program where you may be eligible for a $2,000 referral bonus fee
• Opportunity for ongoing training and career development
• My Thanks reward and recognition program for great contributions to the team
• Opens the door to further career opportunities in the wider NRMA Group
• Recognised on the AFR 2022 Boss Best Places to Work List

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

What You’ll Do 

We are opening expressions of interest for casual, part time or full time roles to join the NRMA Marine team as a Master <45m. You will work across a 7 day roster, where you will be responsible for the safe, clear and diligent management of the vessel and crew, while the vessel is being prepared for operation, is underway or finishing its operations, to ensure the day to day operations attain the standards required.

 Specifically, you will be required to:

• Ensure the safe navigation and operation of the vessel complying with maritime regulations and company guidelines
• Maintain and update vessel systems and maintain accurate paperwork on the vessel
• Manage the crew, crew attendance and performance
• Ensure the overall satisfaction and safety of passengers on the vessel including directing your crew as appropriate in their primary roles and duties
• The enforcement of vessel security including managing security threats, breach reports, emergency situations and security screening
• Manage the crew to ensure the vessel is clean, safe in good order for service
• Manage the crew compliance, including vessel and land-based training and drills, compliance with maritime regulations, Code of Conduct requirements and Responsible Service of Alcohol
• Have full knowledge of the Safety Management Systems while promoting and reporting on a safe work culture.

What You’ll Bring  

•  Current Master <45m (minimum); 
• Current MED2 (minimum);
• Certificate of Local Knowledge (Port Jackson)
• Current First Aid Certificate
• Current Certificate of Medical Fitness (AMSA or equivalent)
• Current Working with Childrens’ Check (or completion within 3 months)
• Responsible Service of Alcohol (desirable not essential)
• Sound line handling and seamanship skills
• High level of self-motivation and organisational skills
• High level of personal presentation
• Proven interpersonal skills and a strong ability to communicate at all levels
• Demonstrated ability to maintain vessel machinery and auxiliary systems

  What’s In It For You?  

At NRMA Marine our benefits include more than just great discounts. Here's a taste of what you can expect:  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more! 
• Discounts on all NRMA insurance products including car, home & travel  
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Employee Referral Program where you may be eligible for a $2,000 referral bonus payment 

Know You Belong  

At the NRMA we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected.  

From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.   

Please indicate your preference for full time, part time or casual work when applying. Your details will be stored on file and if a role with your preferred availability becomes available, we will be in contact.

• Are you passionate about shaping the future of e-mobility in Australia and driving the energy transition?
• Do you have the spark to think on your feet, seek out information, and create solutions?
• Want to support a collaborative team of innovative technology and energy resource experts in a fast-paced, multifaceted role?

What You'll Do

We currently have a 12-month maximum term parental leave cover opportunity for an experienced Executive Assistant/Operations Support to provide a high level of support to the CEO at NRMA Energy.

In this dual role, you will be responsible for calendar, email, travel, and expense management as well as driving operational excellent across the business. This is a role that will suit a highly experienced Executive Assistant and who is interested in learning more about business operations and jumping in to provide solutions to create marketing collateral, arrangements with media, full event management, tender writing, as well as coordinating deliveries to the warehouse, shipping kit.

This role is preferably based at our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home.  Some travel will be required to our Sydney and interstate sites across Australia as agreed and required.

Your responsibilities will encompass:

• Manage the CEO’s diary with excellent communication to both internal and external stakeholders, flagging emails and phone calls ensuring timely responses
• Coordinate and schedule team meetings, workshops and other internal events for the Energy team, draft agendas
• Arrange interstate travel logistics for CEO and team often to remote locations
• Prepare and edit documents, presentations, and reports on behalf of the CEO and team, maintaining a high level of accuracy and confidentiality
• Assist with the accurate and timely entry of contracts into our online portal
• Timely, accurate expense submission for CEO and GMs, delegated approval for team expenses
• Collaborate with marketing, budget for and pay invoices, arrange delivery of kit and collateral, attend events and be a knowledgeable brand representative on the stand
• Assist the Community liaison lead with new site launches including design, ordering and delivery of collateral; smooth stakeholder management of profile industry, government and media attendees, attending some launches
• Assist with tender responses including content writing and information gathering as required
• Provide operational support as required.  This may entail attending sites, speaking with suppliers, customers and partners.
• Source answers to questions from the call centre, ensuring timely responses.
• Read and share EV news ensuring team is across National news items pertaining to EV
• Manage access, logistics and maintenance 3x branded vehicles
• Ensure the team are tracking their safety observations and make your own when out at site/warehouse/office.

What You'll Bring

You are an Executive Assistant experience who has previously supported C-level executives with your excellent communication skills, exceptional attention to detail, and a confident and approachable demeanour and are passionate about learning and providing business operations support.

As the ideal candidate, you will use your proactive, adaptable, and resourceful mindset to anticipate needs and take initiative. Combining your proficiency with productivity tools such as MS Office Suite, and your outstanding organisational and time management skills, you will prioritise and multitask effectively. Your strong problem solving abilities and the capacity to make informed decisions independently enables you to support what the CEO and the team in meeting their targets.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

• Are you passionate about shaping the future of e-mobility in Australia and drive the energy transition?
• Have you got experience in energy or electrical charging infrastructure and multi site project management experience at scale?
• Pivotal leadership opportunity within the NRMA's Energy Team to support the successful delivery of EV charging infrastructure projects.

What You'll Do

As the Head of Capital Works and Network Operations for EV Infrastructure, you will play a pivotal role in overseeing and optimising the successful delivery of EV charging infrastructure projects across Australia.  Reporting to CEO – NRMA Energy, this critical leadership role will drive a small, committed team to deliver this infrastructure against ambitious targets to meet increasing customer demand.

This role is preferably based at our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home and sites across Australia as agreed and required. 

Your responsibilities will encompass:

• Lead a small team of project managers to plan, execute, and deliver EV infrastructure projects within budget and on schedule
• Develop comprehensive and detailed scopes of work (SOW) for EV infrastructure projects, clearly defining project objectives, deliverables, timelines, and quality standards
• Lead price and schedule negotiations with contractors, suppliers, and vendors to obtain the best pricing for materials, equipment and services 
• Manage and develop strategic supplier and partner relationships, including the provision of advice and assistance to key stakeholders on issues pertaining to contracting and procurement activities related to the program of work
• Understanding of procurement and supply chain best practice, commercial law and methodologies for the procurement of goods and services for construction works
• Contractor onboarding and management ensuring they are away of project requirements, safety protocols and performance expectations
• Work with Legal Counsel to develop and maintain Master Services Agreements (MSA) with contactors and vendors
• Monitor and report contract costs, schedules and status to recommend or implement corrective actions as necessary to maximise the profitability of the contract
• Build and maintain a detailed cost stack for each infrastructure project, breaking down expenses into categories including labour materials, equipment and contingency
• Implement quality control measures to guarantee the reliability and performance of EV charging stations, identifying any potential project risks and developing mitigation strategies to ensure project success.

What You'll Bring

You are a highly skilled and motivated individual with a proven track record in driving successful projects within the energy industry, specifically in the realm of EV infrastructure. As the ideal candidate, you will bring extensive experience in planning, implementing, and project management ideally related to electric vehicle charging stations, grid integration, and renewable energy solutions. Your expertise in navigating the complexities of the evolving energy landscape, coupled with a deep understanding of cutting-edge technology in the electronic vehicle sector, will be instrumental in propelling our projects forward. If you are passionate about sustainability, innovation, and making a meaningful impact in the realm of clean energy and transportation, we invite you to apply and be a key player in revolutionising the future of the nation’s energy infrastructure.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Close date for applications is 5pm on Thursday, 25 January 2024.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

Your opportunity
 

We currently have a 12-month maximum term contract opportunity for an experienced Iteration Manager Business Analyst (IMBA) to join our Technology team to facilitate, coordinate and deliver programs including delivering on business case objectives, business analysis, team velocity, project communication & reporting and change management. This role will work closely with all business stakeholders and report to the Technology Delivery Domain and will cover some day to day Operations support and escalation for Motoring systems. 

This role will offer hybrid work arrangements with the flexibility to work from either our Sydney Olympic Park and/or Sydney CBD offices and from home.  This role will require the ability to work 24 x 7 to support the Roadside team as and when required by the business or operation team.

Specifically your key responsibilities will include:

• Manage project initiation, analysis, planning, control, variation, measurement, reporting and closure
• Create the foundations and platforms required for BA / Business Owner collaboration and delivery team estimations on sound User Story capture/requirements
• Define and maintain a continuous improvement philosophy for your domain which support both technology and business strategy to drive simplicity, efficiency and exceptional customer experience.
• Liaise closely with the product owners and business stakeholders to assist in their completing the necessary steps for each projects success
• Examine unknown factors which define business problems.  Perform system analyses on web services, software programs and applications. Integrate new systems and programs with business operations
• Resolve project escalated issues and project change management
• Prepare project documents whereby scope, objectives, risks, assumptions, resources level, roles and responsibilities, schedules and deliverables are identified and defined
• Collaboration and negotiation with technical and business stakeholders to achieve optimal delivery in terms of cost, speed-to-market and business outcomes
• Track project and delivery costs and report on project status to stakeholders, customers and project team as required
• Vendor management to ensure SLAs and contractual obligations are being met.

About You

• Tertiary level qualifications in a relevant discipline (e.g. degree in Computer Science, Business or equivalent)
• 3-5 years of demonstrated Business Analysis experience in successfully delivering Software Applications and associated Business Process changes
• Demonstrated solid understanding of business needs and customer focus beyond the technical/technology aspects
• Demonstrated IM & Business Analyst Skills and practices in an Agile and Waterfall environment
• Highly effective vendor management and facilitation skills with experience working with offshore teams
• Ability to capture User Stories/requirements, agree acceptance criteria and manage ambiguity
• Demonstrated experience in Agile estimation and driving delivery according to estimations
• A willingness to get involved at a detailed level when required
• Ability to work effectively during periods of high demand and tight timeframes
• Experience in negotiation, conflict management and facilitating resolution
• Proven experience in effectively communicating with stakeholders at all levels
• Highly developed estimation and project financial management skills
• Strong interpersonal skills with the ability to easily develop new relationships with suppliers and colleagues and to influence and impact from front-line to GM-level

Amazing Benefits are Yours!

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

• Free My NRMA Membership which gives exclusive member marketplace benefits including discounts on fuel, health insurance, gym memberships, movie attractions & experiences, cafes & restaurants and many more
• Employee Referral Program where you may be eligible for a $2,000 referral bonus fee
• Opportunity for ongoing training and career development
• My Thanks reward and recognition program for great contributions to the team
• Opens the door to further career opportunities in the wider NRMA Group

Why the NRMA?

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

We thank you for your application in advance. Successful applicants will be required to complete pre-employment checks.

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.