- Are you both a meticulous problem solver and an effective communicator that thrives on working with others?
- Are you passionate about translating intricate datasets into meaningful insights that drive strategic decisions?
- Do you want to play a key role in helping shape our organisations data driven journey to achieve impactful business outcomes?
This is the role for you!
As the NRMA’s Senior Business Intelligence (BI) Analyst, you will play pivotal role in helping guide and support the wider Roadside business, working with various stakeholders to translate complex data into actionable insights to help shape strategic and operational decisions.
Your main focus will be to ensure continuous growth, optimisation and adaptation through data insights and ongoing support of KPI tracking. Your expertise will contribute to enhancing our operational efficiency, customer satisfaction and driving strategic decisions through effective stakeholder partnership.
Key Responsibilities:
- Work as a 2IC to our Data Manager, helping to influence strategic and operational decision making
- Effectively engage with stakeholders to understand goals and priorities within the Roadside business
- Collaborate with cross-functional teams to understand business requirements and translate them into actionable insights
- Develop and maintain robust BI solutions to support data-driven decision-making processes
- Analyse complex datasets to identify trends, patterns, and opportunities for improvement
- Design and implement effective reporting tools and dashboards for various stakeholders
- Provide strategic recommendations based on data analysis to support business objectives
- Stay abreast of industry trends and advancements in business intelligence and analytics
- Manage the reporting lifecycle from requirements gathering to translation, design, build, test, visualization, deployment, and documentation
- Effectively coaching, mentoring and training BI team colleagues
