Total 30 job vacancies by Minor International

Oaks Port Stephens Pacific Blue Resort is excited to expand its housekeeping team and is now hiring for several casual positions! 

We’re seeking dedicated and detail-oriented individuals who take pride in their work and are committed to providing an exceptional guest experience. If you’re energetic, have a keen eye for detail, and thrive in a team-oriented environment, we’d love to have you on board!

About the Role:

• Maintain high standards by thoroughly cleaning guest rooms, including making beds with precision, vacuuming floors, and cleaning bathrooms to ensure a pristine environment.
• Complete cleaning tasks efficiently within the hours allocated by the company.
• Utilise specialised cleaning equipment and products, provided by us, with full training to ensure effective and safe use.
• Build strong, professional relationships with fellow staff members, guests, and contractor personnel to support a positive and productive work environment.

Hourly Rates (excluding super)

Monday - Friday: $31.23 per hour 

Saturday: $37.47per hour 

Sunday: $43.72 per hour

Elysia Wellness Retreat are currently looking for a Chef to join the team on a casual basis.

You will assist with kitchen operations, service in the restaurant, and support room service cooking. Reporting to the Executive Chef, who oversees kitchen operations, you'll play a key role in delivering exceptional, allergy-friendly meals. This is a casual role with flexible hours. Apply today!

We currently have an amazing opportunity for a passionate and driven Real Estate Agent to our join MINT Residential team, based in the Brisbane CBD on a full time basis. 

Specialising in the sales of Minor Hotels branded apartments and collaborating closely with hotel and building managers, you will proactively pursue listings and sales within the buildings while assisting with investor inquiries from interstate. As Sales Professionals, we engage daily with property owners, benefiting from a warm pool of prospects familiar with our brand.

This role provides an outstanding entry into the CBD Apartment Sales sector in Brisbane with leads provided, enabling you to establish a strong market presence and leverage the advantages of being part of a global hotel company.

Daily Tasks Include:

• Prospecting to our Oaks and Minor managed buildings
• Co-ordinating inspections with our on-site teams
• Preparing detailed and accurate information for buyers
• Creating listing agreements and contracts
• Conducting open homes and private showings of properties

We currently have an exciting opportunity for a dedicated and strategic Distribution Executive to join our team at Minor Hotels Corporate Office in the Brisbane CBD. 

In this pivotal role, you will report directly to the Director of Distribution and play a vital part in enhancing the performance of Minor Hotels. Your focus will be on managing and optimising the distribution, content, and promotions of our properties across various online travel agents (OTAs). You will also coordinate dynamic connectivity for agents, ensuring seamless integration and maximised visibility. As a key player in our distribution strategy, your efforts will significantly contribute to driving bookings and increasing brand presence in the competitive hospitality market.

This is an exciting opportunity for individuals with experience in revenue, distribution, or reservations who are eager to join a dynamic national distribution team and make a meaningful impact.

Key Responsibilities Include:

• Manage and optimise property listing content across all channels to ensure accurate and up-to-date information is consistently reflected.
• Oversee the connections between SiteMinder and the portfolio of channels, ensuring seamless integration and functionality.
• Cultivate and maintain relationships with OTA partners to enhance overall performance and collaboration.
• Provide support to internal and external stakeholders regarding channel connections and distribution-related inquiries.
• Coordinate the distribution rollout of offers and campaigns across all channels, ensuring effective promotion and visibility.
• Address and resolve any OTA parity issues to maintain competitive positioning.
• Identify and optimise revenue opportunities through OTA-sponsored listings and propose promotional strategies to the Revenue team.
• Prepare and deliver scheduled performance reports across all key partners to monitor and drive results.

Oaks Hervey Bay Resort and Spa are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Candidates must be available to work a variety of shifts on a rotating roster, specifically weekend work and public holidays. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Casual Hourly Rates (excluding super): 

Monday - Friday: $32.25 per hour

Saturday: $38.70 per hour

Sunday: $45.15 per hour

We are seeking to appoint a Front Office Supervisor at Oaks Brisbane Charlotte Suites on a full-time basis. This is an exciting opportunity for an experienced customer service professional to join a dynamic team, with a range of excellent benefits available.

About the Role:

• Lead and support the team in delivering exceptional guest experiences and ensuring a warm welcome for all guests.
• Serve as a role model, sharing your expertise and continuously motivating the team to achieve high standards of service.
• Oversee the completion of daily tasks, ensuring they are executed accurately and in a timely manner.
• Manage guest arrivals and departures efficiently, ensuring a seamless check-in/check-out experience.
• Address and resolve guest complaints promptly and professionally, maintaining high levels of guest satisfaction.

Oaks Sunshine Coast Seaforth Resort is seeking to expand its housekeeping team, with casual positions now available for Common Area Cleaners.

The Housekeeping department is integral to ensuring guest satisfaction, maintaining productivity, and upholding the high standards set by Minor Hotels. The Common Area Cleaner position involves servicing, cleaning, and maintaining shared guest areas throughout the resort.

Key Responsibilities Include:

• Cleaning and maintaining all common guest areas to the highest standards.
• Ensuring all areas are hygienic and visually appealing.
• Collaborating with team members to meet daily operational goals.
• Adhering to safety protocols and environmental standards.

Casual Hourly rates (excluding superannuation):

Monday - Friday: $30.13 per hour 

Saturday: $36.15 per hour 

Sunday: $42.18 per hour

Oaks Gladstone Grand Hotel are looking for a full time and casual (2-3 shifts per week) Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Full Time Hourly rates (excluding super): 

Monday - Friday: $25.80 per hour 

Saturday: $32.25 per hour 

Sunday: $38.70 per hour

Casual Hourly rates (excluding super) 

Monday - Saturday: $32.25 per hour 

Sunday: $32.25 per hour

Oaks Port Douglas Resort are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Hourly rates:

Monday - Saturday: $32.25 per hour (excluding super)

Sunday: $38.70 per hour (excluding super)

We are looking for a passionate and driven Conference & Events Coordinator who enjoys leading a team of like minded professional to create exceptional customer experiences. 

In this role you will be responsible for dealing with all types of businesses and audiences who need to arrange a conference or event at Oaks Sunshine Coast Oasis Resort. From start to finish you will be involved with the sales process from the initial quote, contract and coordinating the event.

The role includes the following responsibilities:

• Facilitate all elements of the event planning process for all events as required, including but not limited to Banquet Event orders, contracts, invoicing, vendor liaison and internal departments
• Qualify each event proposal, accepting those which match availabilities and are in line with conference marketing and strategy plan
• Assist with promotional ideas to improve the event planning and implementation process
• Implement and send out specials in a timely manner and when required
• Assist with negotiations for space contracts and book event space, arrange food and beverage, order supplies and audiovisual equipment, ensure appropriate décor (florals, linens, color schemes, etc.) to meet the quality expectations of Minor Hotels.
• Actively promote restaurant, events and conferencing facilities in line with annual strategic marketing plan
• Maintain a strong understanding of the hotel property and its food and beverage features to actively sell to clients

We are looking for an enthusiastic and professional Casual Guest Service Agent at Oaks Hervey Bay Resort and Spa. This is an excellent opportunity to join our friendly and supportive team as we enter our busiest time of year, with potential for a permanent part time position in 2025. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay
• Providing guests with refreshments, including making tea and coffee
• Essential: Flexibility to work across all shifts including weekends, shift work, public holidays and school holidays. Weekend work is highly favourable.

Oaks Brisbane River City Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Hourly rates (excluding super): 

Monday - Friday: $32.25 per hour 

Saturday: $32.25 per hour 

Sunday: $38.70 per hour

Oaks Sunshine Coast Oasis Resort are looking for a part time Night Guest Service Agent who is passionate about providing excellent customer service to join the team. This position will primarily work Monday and Tuesday nights, 10pm - 6am. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Hourly rate:

Monday - Friday: $25.80 + late night/ early morning penalties 

Saturday: $32.25 + late night/ early morning penalties 

Sunday: $38.70 + late night/ early morning penalties 

Join Minor Hotels in this exciting national role based in Maroochydore, where you’ll provide exceptional operational support to 65+ properties across ANZ. Perfect for someone in a hotel customer-facing role ready to step into a dynamic corporate environment, you’ll be the expert and guardian of our Property Management Systems, CMS Hospitality and Opera. These critical systems power guest communication, check-ins, trust accounting, and more. Through our helpdesk, you’ll deliver training, resolve queries, and troubleshoot issues, showcasing your top-notch time management and communication skills.

With support from two senior team members, you’ll handle after-hours support on a two-week rotational basis (5:00 PM to 7:30 AM), earning an additional allowance. A strong understanding of hotel operations and trust accounting is key, as you’ll assist with end-of-month processes and work on the 1st of each month to support the team, earning time-in-lieu if it falls on a weekend or public holiday. This is your chance to step into a rewarding corporate role with real impact!

Key Responsibilities Include:

• Deliver exceptional customer service by offering comprehensive support, tailored training, and effective troubleshooting to assist properties and other departments with their operational needs.
• Establish and nurture strong, collaborative relationships with hotel teams, fostering trust and ensuring seamless communication to support their success.
• Maintain and regularly update the Property Management System (PMS) to ensure it operates efficiently and continues to meet the evolving needs of the business.
• Provide critical CMS support during end-of-month processes, particularly on the 1st of each month, to facilitate smooth and accurate operational reporting.
• Participate in a rotational schedule to deliver reliable and professional after-hours support, ensuring properties have access to assistance whenever needed.

We are currently seeking a Maintenance Officer to join the team at Oaks Sunshine Coast Oasis Resort. You will be responsible for maintaining the presentation of guest rooms and public areas and carrying out repairs within the property.

This part time position will have the opportunity to work within a great team at a large resort, working 22hrs per week. 

About the role:

• Undertake general repairs and maintenance as required;
• Provide induction and supervision of external contractors;
• Implement the preventative maintenance program for each property; and
• Maintain daily work records and service schedules

Hourly rate (excluding super):

Monday - Saturday: $32.25 per hour

Sunday: $38.70 per hour

We are currently seeking a diligent, professional and friendly Junior IT Helpdesk Administrator to join our team on a full-time basis at our Head Office located in Maroochydore, Sunshine Coast.

Customer service is at the heart of what we do, with this in mind you will approach all tasks with a positive and can do attitude. You will use your IT Administrator skills to maintain a high level of customer support for Minor Corporate and Hotels Systems and Staff. The position will provide the opportunity to learn and grow with access across different functions of the IT ecosphere from Helpdesk support, application administration, networking and security.

Key Responsibilities Include:

• Monitor and maintain operational systems to agreed service levels
• Manage Helpdesk tickets
• Implement minor enhancements to existing operational systems, where appropriate
• Restore normal service operation as quickly as possible with minimum disruption to the business, whilst ensuring that availability and service levels are maintained.
• Continuously gain knowledge of reverent product offerings and systems
• Understand current support polices and methods of support delivery
• Establish and maintain strong relationships with hotel staff and head office team
• Report on relevant service level data on daily basis

Avani Melbourne Box Hill Residences is excited to expand its housekeeping team and is now hiring for several casual positions! Shifts typically commence at 9.00am. 

We’re seeking dedicated and detail-oriented individuals who take pride in their work and are committed to providing an exceptional guest experience. If you’re energetic, have a keen eye for detail, and thrive in a team-oriented environment, we’d love to have you on board!

About the Role:

• Maintain high standards by thoroughly cleaning guest rooms, including making beds with precision, vacuuming floors, and cleaning bathrooms to ensure a pristine environment.
• Complete cleaning tasks efficiently within the hours allocated by the company.
• Utilise specialised cleaning equipment and products, provided by us, with full training to ensure effective and safe use.
• Build strong, professional relationships with fellow staff members, guests, and contractor personnel to support a positive and productive work environment.

Hourly Rates (excluding super)

Monday - Friday: $31.23 per hour 

Saturday: $37.47per hour 

Sunday: $43.72 per hour

Oaks Hotels Resorts and Suites are looking for a part time Guest Service Agent who is passionate about providing excellent customer service to join the team. This position will work approximately 25 hours per week. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Hourly rates (excluding super): 

Monday - Friday: $25.80 per hour 

Saturday: $32.25 per hour 

Sunday: $38.70 per hour

We are thrilled to offer a unique and exciting opportunity for a skilled and driven lawyer to join the in-house legal team at Minor Hotels. Based in our Brisbane CBD Corporate Office and reporting to the General Counsel, with some supervision from our Senior Counsel, this role provides an exceptional pathway to advance your in-house legal career within a global organisation, headquartered in Queensland.

As part of a collaborative and high-performing legal team of 6, as the 7th member of the team you will play a pivotal role in supporting our rapidly expanding operations. You will be the 4th practicing lawyer in the team and will have the support and mentorship of 3 senior lawyers (with varying levels of seniority), making this role and exceptional opportunity to grow and learn in a supported environment.

Our team embraces the use of technology in everything we do and therefore we’re seeking a tech-savvy, innovative professional who thrives in an environment of continuous improvement.

Preferably you will have some in-house legal experience, but we are also welcome private practice lawyers with a background in the following areas: property, hotel, corporate, commercial, or litigation law. 

We are looking for a lawyer who is ready to make a meaningful impact within a fast-paced and growing hotel company and who is eager to learn and grow their career in an award winning legal team working along side some of Queensland’s best in-house lawyers.    

Key Responsibilities

This role is varied and no day will likely be the same! The team works on various matters including large acquisitions, both large and minor disputes and complaints, managing regulatory investigations, overseeing legal compliance, contract reviews, general legal advice, franchising law, hotel management agreements, management rights advices, HR matters, privacy matters, intellectual property protection and various other advices.

Some of the role’s key responsibilities include:

• Providing general legal advice, recommendations, and support to key internal departments, including the Hotels (65+ properties), Leadership Team, Executive Committee, Finance Team and Commercial Departments.
• Undertaking legal work, including drafting, reviewing, and negotiating a wide range of corporate and commercial contracts, sponsorship agreements, software contracts, and hotel agreements.
• Drafting, reviewing, and negotiating Hotel Management Agreements (HMAs), property leases, and Franchise Agreements.
• Supporting the legal team in managing purchase or sale agreements for new and existing hotels.
• Preparing, renewing, varying and assigning MLR Agreements, Leases, HMAs, and Franchise Agreements.
• Providing advice and recommendations on General Data Protection Regulations (GDPR) and privacy legislation.
• Assisting with disputes and litigation from time to time.
• Keeping the General Counsel informed about legal or compliance issues.

We’re thrilled to offer an exceptional opportunity for a passionate and results-driven leader to join Minor Hotels as our Area Director of Sales for Victoria. Based in our Commercial Office on Collins Street, you’ll play a pivotal role in shaping the sales strategy across 65+ properties across Australia and New Zealand, with exciting new openings in Melbourne on the horizon.

In this high-impact role, you’ll collaborate with senior stakeholders and lead a talented team of sales professionals, driving revenue growth, maximising profitability, and ensuring extraordinary guest experiences. This is your chance to make a real difference in an expanding, fast-paced, and innovative environment.

Key Responsibilities Include:

• Leading a team of sales professionals, providing guidance, coaching and mentoring
• Developing and executing strategic sales plans and forecasts in conjunction with Revenue to achieve company objectives for all responsible revenue centres
• Evaluating sales and market mix potential for the cluster overall and properties
• Developing and managing sales operating budgets (OPEX)
• Ensuring effective control of sales results, taking corrective action where necessary
• Monitoring competitor set and their activity
• Maintaining and establishing relationships with key industry personnel
• Growing existing business and establish and pursue new sales leads
• Representing Minor Hotels brands at various tradeshows and other association meetings
• Managing sales team (incl. events team) to effectively meet all KPIs (incl. use of CRM – Dynamics)
• Develop and direct staff through various methods of feedback, coaching and training
• Report major issues to the General Managers/Area Manager for support and resolution

• $90,000 - 95,000 Plus Super + Benefits on Offer 
• Work in a Beautiful Resort Location 
• Join an International Company With Global Growth Opportunities

We are currently seeking an experienced and passionate Executive Sous Chef to help lead our team at Oaks Cypress Lakes Resort.   

This role will work Closely with the Executive Chef and overlook the overall operation of Bistro, Restaurant, and conferencing. This unique position will be responsible for the formulation of culinary dishes, whilst supervising and providing guidance to the kitchen and restaurant teams.

Key Responsibilities Include:  

• Overseeing the performance of kitchen team members, upholding a standard of excellence and uniformity in the products offered to guests 
• Assisting in the creation of menus, along with their corresponding cost analysis 
• Managing inventory levels and overseeing all back of house food and labour expenses 
• Implementing procedures to ensure an elevated standard of presentation, sanitation, service, and product calibre 
• Ensuring compliance with all health and safety regulations and food standards 
• Managing the recruitment, induction, training, and rostering of all kitchen team members 
• Curating and refining recipes to meet discerning culinary preferences, restrictions, and sensitivities 
• Crafting meals tailored to an array of dietary limitations and allergies

Expected Hours: Full time, 38 hours per week

Location: Oaks Cypress Lakes Resort - 15 Thompsons Rd, Pokolbin NSW 2320

Salary: $90,000-$95,000 (excluding super)

Approved Sponsor: Minor Hotels Australasia Limited (previously known as Oaks Hotels & Resorts Limited)

We are looking for an experienced, professional and enthusiastic Duty Manager (Front Office) to lead the Front Office team at our Oaks Port Douglas Resort on a full time basis. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Key Responsibilities Include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms
• Maintaining professional, open and honest communication to assist guests and make accurate bookings
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Resolve & respond to guest complaints in a timely and professional manner
• Maintain accurate guest accounts and assist with daily reporting
• Effectively manage team roster to meet budgets
• Support Hotel Manager with recruitment

Approved Sponsor: Minor Hotels Australasia Limited (previously known as Oaks Hotels & Resorts Limited)

Annual salary range: $73,347.50 to $75,000 (excluding superannuation)

Expected hours: 38 per week

Location: 87-109 Port Douglas Rd, Port Douglas QLD 4877

Minor Hotels is seeking a talented and experienced PR & Communications Manager for a 12-month maternity leave coverage role, based in the Brisbane CBD and commencing in February 2025. 

This national position offers the chance to shape the public image of a leading hospitality group with over 65 properties across Australia and New Zealand—and growing. You will play a critical role in driving public relations initiatives that effectively communicate our brand and reputation to external audiences. 

In this dynamic role, you’ll collaborate with cross-functional teams and a PR agency to craft compelling narratives, elevate brand visibility, and manage strategic media relations. Reporting to the Director of Marketing Communications, you’ll be at the forefront of initiatives that align with company objectives, including influencer partnerships, media engagement, and crisis communications. 

Key Responsibilities Include: 

• Develop and execute strategic multi-channel communication strategies to support business goals and enhance brand awareness.
• Build and maintain strong relationships with media outlets, journalists, and influencers, securing media coverage through proactive collaboration with the PR agency. 
• Create and implement crisis communication plans, acting as the point of contact to ensure consistent, accurate messaging during crises. 
• Oversee partnerships with influencers to amplify brand messaging, managing campaign execution and measuring ROI. 
• Develop compelling press materials, review public statements for alignment with brand voice, and manage the Oaks Hotels, Resorts & Suites LinkedIn page. 
• Identify and lead participation in industry awards, coordinating submissions to enhance brand credibility and visibility. 
• Collaborate with internal stakeholders and leadership, positioning company spokespeople as thought leaders on industry topics. 
• Organise and manage media events, product launches, and other PR-related activities to strengthen brand visibility. 
• Set KPIs for PR initiatives, analyse results, and provide performance reports to showcase impact and ROI. 
• Oversee the communications budget, ensuring cost-effective solutions and alignment with strategic goals. 

With over 65+ hotels across Australia and New Zealand (and more on the horizon!) Minor Hotels is on an exciting growth journey. We're looking for an influential and visionary Director of Brand Marketing to join our dynamic Brand and Marketing team at our Corporate Office in the heart of Brisbane’s CBD. This newly created, national role offers the unique opportunity to lead and transform how our brand connects with audiences across the Australasia region. You’ll be at the forefront of shaping major brand initiatives, designing impactful campaigns, and spearheading PR strategies that inspire, engage, and elevate our brand promise.

In this strategic role, you will collaborate closely with operational and commercial leaders to craft a cohesive and elevated brand experience. Using data-driven strategies and industry expertise, you will work to strengthen consumer preference, drive measurable growth, and position Minor Hotels as a leader in the industry. As a key ambassador for our brand, you’ll design and implement tools and training programs that enable our teams to embody the brand at every level, ensuring consistency and excellence across all guest touchpoints.

This is a career-defining role that champions innovation, driving initiatives that set new benchmarks for impactful content and unforgettable experiences. As you shape the evolution of our brand, you’ll play a pivotal part in the success and growth of Minor Hotels across the region.

Key Responsibilities Include:

• Lead the development and implementation of brand marketing initiatives across Minor Hotels Australasia, ensuring impactful launches and alignment with global and regional strategies.
• Develop activation toolkits, supporting documentation, and online resources to support brand initiatives at all levels.
• Drive brand transformation programs for Minor Hotels in the Australasia region, collaborating with cross-functional teams and creative partners.
• Manage and enhance the social media presence for all Minor Hotels brands in the region, ensuring alignment with brand standards across owned, earned, and paid media.
• Spearhead public relations and influencer strategies, working with PR agencies to enhance media relations, brand storytelling, and crisis communication.
• Identify and implement brand partnerships to boost awareness and enhance brand perception and preference.
• Provide opening support for new hotels, ensuring pre-opening brand elements are executed seamlessly.
• Collaborate with the global team to implement brand tracking initiatives and measure the success of key campaigns.
• Act as a brand champion, ensuring all communications and marketing efforts align with the brand promise and drive positive consumer perception.

Oaks Brisbane on Margaret Suites are looking for a full time Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Hourly rates (excluding super): 

Monday - Friday: $25.80 per hour 

Saturday: $32.25 per hour 

Sunday: $38.70 per hour