Total 58 job vacancies by MedHealth

Job Description

We're looking for Job Coaches to join our dedicated and passionate team in Perth.

Job Coaches work with our clients to support them into sustainable employment. Day to day, you’ll be meeting with clients, helping them with their resume and job applications, contacting employers and referring them to training courses or other health supports.

We provide full training; we’re looking for people that:

• Have compassion
• Have a genuine belief that works for everyone
• Are problem solvers
• Are resilient and enjoy a challenge

We are a determined and compassionate team who thrive together in pursuit of our belief that work’s for everyone, whilst having fun along the way.

We find that people from retail, customer service or hospitality backgrounds thrive in our team.

If you have any questions, don't hesitate to contact the recruitment team: [email protected]

Due to business growth, we are looking for a Specialist Vocational Rehabilitation Consultant with appropriate qualifications and registration (as outlined below), to join our successful vocational rehabilitation team in Melbourne.

You will manage a specialist portfolio of customers, providing vocational counselling, assessment and job placement services to our Injured Workers within TAC, ComCare, Life Insurance and other national insurance schemes. Throughout these services you will also manage and assist clients through their psychosocial and medical management goals, to ensure they are maximising their complete potential throughout their rehabilitation. Completing thorough and timely rehabilitation program reports and progress updates to assist our clients through their recovery is a key aspect through these specialist services.

Like our best performers, you will be a driven and energetic professional, with strong verbal and written communication skills. You will have the confidence to utilise initiative to solve problems and achieve outcomes. Your personable approach will assist to manage stakeholder expectations and to build strong relationships with key customers.

Help people living with illness, disability, or injury return to work or obtain new employment and live the best life they can! 

• Work collaboratively with injured workers, potential employers, and your internal team of allied health professionals to provide safe, sustainable opportunities for workers to re-enter the workforce;
• Contribute to injured workers ability to achieve return to work goals through job skills development, confidence building and promoting independence;
• Apply and deliver customer service in employment services and job placement;
• Empower clients to effectively present their skills and abilities when seeking employment;
• Broker new employment opportunities in the Melbourne Metropolitan area and surrounds, which in turn provide a swift re-engagement into employment for workers who have been detached from the workplace due to a workplace injury (physical and/or psychological);
• Build strong relationships with local employers and organisations; 
• Complete written progress and various other reports on a regular basis.

As an Injury Management Specialist you will play a vital role in the recovery and rehabilitation of workers from our largest customers. Drawing upon your extensive experience and strong profile within the industry, you will deliver specialist services and strategic initiatives to deliver optimal health and return to work outcomes.   

As a valued team member, your responsibilities will include:

• Maintain quality across customer as per SLA requirements in regard to rates, costs and durations
• Implement services as per Customer SLAs
• Coach team member to undertake work in accordance with customer requirements
• Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims
• Represent WFA at public forums and on various committees as required

How you’ll be making an impact in people’s lives

• Undertaking field visits to employers to complete occupational health and safety assessments
• Complete consultations with Directors, Health and Safety Representatives and other employees
• Develop Safety Actions Plans
• Providing ongoing support to small employers to ensure actions are being implemented
• Undertake community outreach to engage with small employers to participate in our service

We are growing and are seeking a Triage Injury Management Consutlant to work on a full time basis. This role is to connect with injured employees and their managers to support them through their workplace injury by offering injury triage, first aid advice, support and linking them into support services and resources available to them. You will be working in a Triage Team which is dedicated to providing personalised health management support and advice to employees who have sustained injuries at work. This is done by using your clinical experience in a corporate work environment. The work is undertaken telephonically meaning that it can be undertaken from home or office. 

Tasks include but not limited to:

• Support and care for clients with empathy and expertise to improve their personal health and wellbeing goals.
• Undertake coordination of supports and wellbeing services for a highly engaged and motivated client population.
• Provide initial early intervention Triage with clients, supporting both physical and mental health services.
• Undertaking of relevant case coordination activity including liaison with all stakeholders; provision of email updates; and creation of appropriate documentation such as a treatment plans or other documentation as required.

The Quality Assurance Consultant is involved in the provision of high quality, factually accurate and timely medico-legal reports. We are seeking to employ on a Part Time basis, 3 to 4 Days per week.

Key responsibilities include, but are not limited to:

• Review of medico-legal reports in line with quality framework and relevant regulations and legislation
• Building sustainable relationships, connections and trust with customers and experts through open and interactive communication
• Work collaboratively with team members to ensure prioritisation of workflow
• Provide feedback and training for medical experts on medico-legal report writing
• Resolve emerging problems & handle customer complaints by providing appropriate solutions and alternatives within time limits, follow ups to ensure resolution, customer record interactions and escalation

We're looking for Job Coaches, In-Work Support Consultants and Employment Engagement Consultants to join our dedicated and passionate team in Melbourne.

   ***NO PREVIOUS EMPLOYMENT SERVICES EXPERIENCE NECESSARY***

We are a determined and compassionate team who thrive together in pursuit of our belief that work’s for everyone, whilst having fun along the way.

Join us for our next Recruitment Information Session where you will get the opportunity to connect with one of our Service Managers for an on-the-spot interview and to learn more about atWork Australia.

Where:  Melbourne VIC 3000, Australia
When; Friday, 8th November 2024 - 12:00PM to 2pm.

Let us know if you are interested in attending by clicking APPLY

If you have any questions, don't hesitate to contact: [email protected]

The Quality Assurance Consultant is involved in the provision of high quality, factually accurate and timely medico-legal reports.

Key responsibilities include, but are not limited to:

• Review of medico-legal reports in line with quality framework and relevant regulations and legislation
• Building sustainable relationships, connections and trust with customers and experts through open and interactive communication
• Work collaboratively with team members to ensure prioritisation of workflow
• Provide feedback and training for medical experts on medico-legal report writing
• Resolve emerging problems & handle customer complaints by providing appropriate solutions and alternatives within time limits, follow ups to ensure resolution, customer record interactions and escalation

Tasks include but not limited to: 

• Manage incoming telephone calls, emails and faxes, providing excellence in customer and client service;
• Accurate referral data entry and maintenance of client files in HMS case management system(s);
• Support teams with customer interactions as required;
• Manage all incoming and outgoing mail, deliveries and courier orders;
• Liaison with building management and external contractors to coordinate office cleaning and repairs; maintaining a safe and clean work environment. 

We are looking for a Rehabilitation Consultant to join our team in MElbouren on a full-time or part-time basis! 

On a day-to-day basis you will be an integral part of the close-knit team of Kairros Consultants who work with and support people who have sustained a psychological or physical injury in the workplace. 

As a valued team member, you will have the responsibility of assessing needs and then providing effective solutions and strategies to ensure that Kairros clients receive a safe return to work within their same employer or with a new employer as part of their rehabilitation and recovery.

Purpose of Role:

• Pursue potential employment opportunities that meet the needs of IPAR’s job seeking clients.

Duties:

• Assist injured individuals by generating new employment opportunities with potential employers and manage the commencement and sustainability of this employment.

• Collaborate with IPAR’s team of Vocational Rehabilitation Consultants, who will refer Injured Workers from their caseload to you for reverse marketing

• Provide job seeking assistance services tailored to individual needs, primarily through a combination of candidate marketing and vacancy generation.

• Identify and maintain a database of employers and engage them to employ our injured workers. Regularly service their ongoing staffing requirements and ensure they remain  open to receiving applications from IPAR job seekers.

• Undertake administrative functions, including detailed documentation of service delivery utilising IPAR’s client database management system.

• Maintain a customer focus at all times and a commitment to deliver service excellence.

• Required to own and maintain a road worthy, comprehensively insured motor vehicle and hold a valid current driver’s licence.

The Position:

We have an exciting Part time opportunity to join our In-Work Support Coach team in South Granville and surrounding suburbs.  If you’re looking for work with purpose that has that ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team.   

The In-Work Support Consultant’s role is to support our clients once they have a job, and work with employers, ensure long-term sustainable employment. 

On a typical day as an In-Work Support Coach you might be:  

• Ensuring all placed clients are supported and contacted, at least fortnightly; 
• Identify areas where alternative or additional training is required and facilitate this support where appropriate;  
• Tracking all placements and maintaining up-to-date records; 
• Providing on the job support to participants and employers to ensure Participants maintain sustainable and ongoing employment; 
• Liaising with employers, clients, and other team members to assist clients to maintain their employment;  
• Assisting with management of claims; 
• Escalating risks or concerns through appropriate channels; and 
• Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process.  

You will be working with a vibrant, collaborative and goals focused team of employment services professionals from diverse backgrounds, who are all seeking to have an impact in the diversity and inclusion space. 

We're looking for Job Coaches, In-Work Support Consultants, Employment Engagement Consultants & Client Solutions Consultants to join our dedicated and passionate teams in the Eastern, South Eastern, Western and Northern Suburbs of Melbourne!

    ***NO PREVIOUS EMPLOYMENT SERVICES EXPERIENCE NECESSARY***

We are a determined and compassionate team who thrive together in pursuit of our belief that work’s for everyone, whilst having fun along the way.

Join us for our next Recruitment Information Session where you will get the opportunity to connect with one of our Service Managers for an on-the-spot interview and to learn more about atWork Australia.

Where: Melbourne VIC 3000.
When; Tuesday 24th  September 2024, @ 12pm.

Let us know if you are interested in attending by clicking APPLY

If you have any questions, don't hesitate to contact: Skye at [email protected]

At the core of the role is fantastic service, and a drive, desire and passion to create amazing outcomes for our customers. The Service Desk Support Team is the first touchpoint for all Technology related calls and tickets. Reporting to the Service Desk Team Leads, your ability to work under pressure, troubleshoot and diagnose issues coupled with great communication will be key to your success.

Key Duties

• Ensure all calls are answered within a specified period
• Provide a first-class service through to resolution within agreed SLAs
• Document and maintain accurate records of support activities and troubleshooting
• Assist in investigating, analysing and resolving hardware problems including performing hardware repairs, maintenance, technical assistance and support on all computing equipment and peripherals
• Carry out activities related to user account management such as creating, changing and deleting user accounts
• Troubleshoot and resolve issues related to network and printers
• Provide remote and on-site support as required by the business

The Talent Acquisition Lead will be responsible for supporting a group of unique brands under MedHealth's Rehabilitation and Return to Work division including WorkFocus Australia, SIS Rehab, Total Workfit Solutions, Benchmark and Kairros.

With locations nationally this role offers the ability to work from anywhere in Australia.

The Talent Acquisition Lead is responsible for the implementation and delivery of talent acquisition strategies and will lead and develop a team of talent acquisition advisors to deliver best in market candidate experiences. As the Lead, you value data and strive to continuously leverage digitalization, improve performance metrics and build value-added internal stakeholder relationships.

Supported by digitalization tools delivering efficiencies to remove the burden of administration, you enjoy contributing of external trends, workforce planning. candidate sourcing strategy innovation, talent pooling and hiring leader training to ensure the business is recruiting best fit candidates in a timely, cost effective and professional manner.

Our Talent Acquisition Leaders lead from the front through the hands on delivery of end to end recruitment activities while supporting the Talent Acquisition Manager to deliver key talent initiatives including international campaigns, careers events and D&I.

The role of the Senior network engineer is to provide a high level of specialist support to the MedHealth Technology team. The role will report to the Network Operations Team Lead. You will be the focal point for all network technical issues and decisions, working closely with all engineers across the wider TechOps team, whilst also provide advice and mentorship to other team members.

The role of the Asset Coordinator is primarily to manage all IT hardware and software assets for MedHealth across its lifecycle to ensure efficiencies and reduction of waste across the MedHealth business.

Congratulations on your upcoming graduation! We're excited to get to know you and share how our 12-month ActionPacked Graduate Program can launch your fulfilling career.

At Ability Action Australia, we are committed to empowering people with disability, of all ages, to ‘get more out of life today!’ Equally, we’re dedicated to uplifting and celebrating our exceptional people for the important work they do.

Packed with Benefits – Opportunity to earn up to $100K+ in salary and benefits

You've put in the years of hard work, and now it's time for the rewards! At Ability Action Australia, we've got an array of perks to make your transition into a rewarding career truly fantastic.

• A guaranteed salary of $89,200 including super
• Travel reimbursement
• An external PD allowance up to $1,500/year
• Multiple performance-based incentive programs
• A laptop and smartphone
• A quality clinical toolkit to get you started
• Professional indemnity insurance
• Access to salary packaging, including novated leasing
• Exclusive discounts on travel, health insurance and gym membership

But what genuinely sets us apart is the incredible support system you'll find at Ability Action Australia – a dedicated team that’s by your side throughout your growth journey.

Packed with Support & Development

We believe in providing our team members with great career pathways, and we start at the very beginning. Our 12-month ActionPacked Graduate Program is designed to accelerate your learning and development within a supportive environment.

• Professional Development: Kick-off your 12 month program with an immersive 6-week induction program followed by monthly clinical workshops and personal growth sessions. An abundance of training opportunities to align with your interests and strengthen your practice
• A Team Committed to Your Success: With weekly 1:1 supervision, an experienced buddy, clinical mentors, group supervision, and fortnightly training, you’re part of a team that genuinely cares about your development and engagement
• NDIS Support: Working in the NDIS can be deeply fulfilling and rewarding, but we understand you might be nervous about your new role.  Our dedicated team is here to help build your knowledge, simplify the process, and even master the art of report writing.
• Flexibility: Choose where you work, be it from home, your favourite café, our clinical hubs, or team spaces – it's your call
• Endless Opportunities: Whether you aspire to lead or specialise, Ability Action Australia’s growth and affiliation with the MedHealth group ensures it’s all possible. A bright future starts here, and we’re here to support you to build your career.

Our Action-focused Graduates

We’re looking for Graduates who share our commitment to making a difference in the lives of people with disability and supporting them to ‘get more out of life today!’. Our ideal candidates are:

• Empathetic and driven to create meaningful, life-changing outcomes
• Embracing their potential and committed to developing their abilities through effort, learning and tenacity
• Passionate team players, willing to collaborate in a multidisciplinary team to achieve outcomes
• Energetic and ready to embrace exciting opportunities with enthusiasm and trust
• Committed to clear, simple communication so the people we support can easily understand what we do and why
• Registered with AHPRA/ SPA/ ESSA or eligible to do so upon graduation

About the AAA-Team

Our name says it all – we focus on the ability of every person and take action, supporting them to ‘get more out of life today’. As a nationally registered NDIS provider of therapeutic, positive behaviour and employment supports, we work with people to understand their needs and barriers, then develop an action plan that supports them to build capacity and maximise independence.

Our committed team members provide services in the community or in one of our accessible clinics. In our growing national organisation, we are focused on ensuring the people we support have choice in when and how they receive services.

At Ability Action Australia, find your purpose with the freedom to choose when and where you work. We're a values-driven, inclusive organisation that supports your growth, wellbeing, and offers exciting career opportunities.

How to apply

Ready to embark on an exciting journey with Ability Action Australia? We're eager to hear from you! Just click 'Apply' to take the first step towards a bright future.

For more insights into our graduate program, don't hesitate to get in touch with me, Carla Morris on 0430 652 332 or on email at [email protected]. On LinkedIn? You can find me here: https://www.linkedin.com/in/carla-morris-52590138/

Congratulations on your upcoming graduation! We're excited to get to know you and share how our 12-month ActionPacked Graduate Program can launch your fulfilling career.

At Ability Action Australia, we are committed to empowering people with disability, of all ages, to ‘get more out of life today!’ Equally, we’re dedicated to uplifting and celebrating our exceptional people for the important work they do.

Packed with Benefits – Opportunity to earn up to $100K+ in salary and benefits

You've put in the years of hard work, and now it's time for the rewards! At Ability Action Australia, we've got an array of perks to make your transition into a rewarding career truly fantastic.

• A guaranteed salary of $89,200 including super
• Travel reimbursement
• An external PD allowance up to $1,500/year
• Multiple performance-based incentive programs
• A laptop and smartphone
• A quality clinical toolkit to get you started
• Professional indemnity insurance
• Access to salary packaging, including novated leasing
• Exclusive discounts on travel, health insurance and gym membership

But what genuinely sets us apart is the incredible support system you'll find at Ability Action Australia – a dedicated team that’s by your side throughout your growth journey.

Packed with Support & Development

We believe in providing our team members with great career pathways, and we start at the very beginning. Our 12-month ActionPacked Graduate Program is designed to accelerate your learning and development within a supportive environment.

• Professional Development: Kick-off your 12 month program with an immersive 6-week induction program followed by monthly clinical workshops and personal growth sessions. An abundance of training opportunities to align with your interests and strengthen your practice
• A Team Committed to Your Success: With weekly 1:1 supervision, an experienced buddy, clinical mentors, group supervision, and fortnightly training, you’re part of a team that genuinely cares about your development and engagement
• NDIS Support: Working in the NDIS can be deeply fulfilling and rewarding, but we understand you might be nervous about your new role.  Our dedicated team is here to help build your knowledge, simplify the process, and even master the art of report writing.
• Flexibility: Choose where you work, be it from home, your favourite café, our clinical hubs, or team spaces – it's your call
• Endless Opportunities: Whether you aspire to lead or specialise, Ability Action Australia’s growth and affiliation with the MedHealth group ensures it’s all possible. A bright future starts here, and we’re here to support you to build your career.

Our Action-focused Graduates

We’re looking for Graduates who share our commitment to making a difference in the lives of people with disability and supporting them to ‘get more out of life today!’. Our ideal candidates are:

• Empathetic and driven to create meaningful, life-changing outcomes
• Embracing their potential and committed to developing their abilities through effort, learning and tenacity
• Passionate team players, willing to collaborate in a multidisciplinary team to achieve outcomes
• Energetic and ready to embrace exciting opportunities with enthusiasm and trust
• Committed to clear, simple communication so the people we support can easily understand what we do and why
• Registered with AHPRA/ SPA/ ESSA or eligible to do so upon graduation

About the AAA-Team

Our name says it all – we focus on the ability of every person and take action, supporting them to ‘get more out of life today’. As a nationally registered NDIS provider of therapeutic, positive behaviour and employment supports, we work with people to understand their needs and barriers, then develop an action plan that supports them to build capacity and maximise independence.

Our committed team members provide services in the community or in one of our accessible clinics. In our growing national organisation, we are focused on ensuring the people we support have choice in when and how they receive services.

At Ability Action Australia, find your purpose with the freedom to choose when and where you work. We're a values-driven, inclusive organisation that supports your growth, wellbeing, and offers exciting career opportunities.

How to apply

Ready to embark on an exciting journey with Ability Action Australia? We're eager to hear from you! Just click 'Apply' to take the first step towards a bright future.

For more insights into our graduate program, don't hesitate to get in touch with me, Carla Morris on 0430 652 332 or on email at [email protected]. On LinkedIn? You can find me here: https://www.linkedin.com/in/carla-morris-52590138/

We are currently recruiting for the position of Receptionist.  Reporting to the Operations Manager, you will be part of a small, highly effective team responsible for the day to day clinical sessions and be the face of our Melbourne office.

• Meet and greet all visitors to the office
• Maintain privacy and confidentiality obligations 
• Process examinee’s paperwork
• Administrative assistance to all medical consultants
• Answer incoming calls
• Manage consulting session
• Appointment bookings and co-ordination
• Mail distribution
• Stock control
• General administrative tasks

Responsibilities will include but are not limited to:

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including reception duties,  dictation, invoicing and supporting the greater team in general.

 Your key responsibilities include:

• Answering and/or directing phone calls 
• Meet and greet all visitors to the office
• Check in patients, ensure completion of paperwork and update patient details
• General administrative tasks such as filing, scanning and scheduling appointments
• Contact claimants regarding upcoming appointments
• Mail distribution and dispatch (including courier management)
• Manage the day to day presentation and preparation of consulting rooms 
• Administration support to Medical Specialist and Client Services Team 

About the role

In the important role of Growth and Engagement Partner (NSW), your core function will be to build productive relationships between Ability Action Australia and the wider NDIS community, including service providers and participants.

You will lead business development and relationship management activities across key regions, generating growth and contributing to the ongoing sustainable expansion of Ability Action Australia.

Key responsibilities include:

• In partnership, develop a measurable stakeholder engagement strategy
• Build positive relationships and regularly engage with sector partners to increase NDIS participant referral rates.
• Represent Ability Action Australia at events, forums, and other networking opportunities
• Foster strong internal relationships with key areas of the business, in particular local Business Partners, to ensure that all stakeholders receive the highest possible value from our organisation
• Support the wider business by providing key local market insights and staying abreast of industry trends 

To be successful in this role you will have:

• Tertiary qualifications in allied health, business, marketing or similar.
• Demonstrated knowledge of the NDIS
• Strategy, business development and/or account management experience, ideally within the NDIS or allied health sectors.
• Highly developed communication and interpersonal skills
• Demonstrated ability to think strategically and execute tactically to deliver objectives.
• A high degree of flexibility and adaptability.
• High level ability to prioritise tasks, demonstrate initiative and operate autonomously.

What’s in it for you?

We’re a team that’s all about supporting our employees to perform at their best, we offer;

• A market-leading salary package
• The backing of a supportive and engaged senior leadership team
• Regular professional development activities, team-building events, and wellness initiatives
• Essential employee benefits such as an Employee Assistance Program and generous leave arrangements (purchased leave, paid parental leave program and more)
• Extended career growth opportunities through Ability Action Australia and our parent company, MedHealth
• Flexibility, fun and a commitment to living our values  

• Respond to scheduling requirements and changes as necessary to maximise the booking rate of available consultant appointments.
• Liaise with clients to plan and implement the provision of agreed services to meet client requirements, in accordance with consultant scheduling, client service agreements and Medilaw processes, standards and protocols.
• Coordinate all activities associated with the Medilaw claimants files, incoming legal briefs, business records and other information:
• Prepare complete claimant medical files to ensure that scheduled appointments can be completed effectively by the consultant practitioner.
• Archive old claimant medical files.
• Provide administrative support to the consultant practitioner, as necessary, to support the effective delivery of their services to Medilaw.
• Provide information and advice to clients, or prospective clients, to ensure that an effective client relationship is developed and maintained to the benefit of both parties.
• Undertake other tasks assigned to Client Services, including reception duties, to provide a comprehensive and high standard of quality services to clients.
• Establish and maintain effective and robust relationships with all medical Consultants, external Clients, and internal staff to ensure the delivery of excellence in quality and service.