Total 7 social responsibility manager job vacancies in NSW - Sydney - Western Sydney & Nepean

NATURAHEAL PTY LTD, a family owned and operated Australian entity, started its first Health Food store and clinic in regional Australia at Dubbo in October 2019 and since then it has only gone from strength to strength. NATURAHEAL PTY LTD now has three Health Food stores and clinics located across the Orana region at Dubbo, Orange and Bathurst.

NATURAHEAL PTY LTD specialises in Naturopathy, Homeopathy, Natural Medicine, Natural Sports Nutrition, Cellular Health Testing, Weight Management Advice, Chronic Disease Management, General Wellbeing and more.
NATURAHEAL PTY LTD is an Australian entity, and it endeavour to source the best Australian natural products – produced in Australia, and ones produced by Australians the world over.

Key Responsibilities

• Main responsibility is overseeing the operation of NaturaHeal’s stores and to ensure excellence in customer service while ensuring consistency in service and management.
• Ensure that store staffs follow Store operations standards, policies and procedures.
• Responsible for delivering and maintaining high customer service standards and the ability to lead a team to success.
• Responsible to contribute to the growth and profitability of the NaturaHeal’s stores by developing and monitoring promotional activities, be responsible for staff development and management, store merchandising, stock management and control.
• Responsible for staff recruitment, induction and training including ongoing training to store staff in Customer service, Sales techniques, Occupational health, safety and hygiene and Cross-cultural communication.


• Roaster staff member as and when require and ensure that they are confidently able to perform all job duties and rewards, disciplines and terminates appropriately.
• Managing operational efficiency through adherence to rosters, attendance and leave and conducting training sessions.
• Responsible for the coaching and mentoring of the staff to maximise output, identify ongoing improvements to operations, systems and procedures.
• Ensure inventory levels are properly maintained to increase sales volume and control inventory. This includes Filling and maintaining the presentation of stock during and after trading hours, ensuring that stock is not damaged and carrying out stock rotation procedures.
• Achieve financial objectives by preparing annual budgets, expenses, analyse variances and initiate corrective actions.
• Maintain business records, analyse financial performance of the store with the Director and create action plan to improve stores performance.
• Maintain company and customer expectations by providing appealing store condition. These include resolving customer complaints and maintained clean and tidy store area.
• Maintain high levels of Customer satisfaction, high levels of engagement and liaison with the local community and businesses.
Qualification and Essential skills:
• Diploma level qualification in Business /Management or similar
• Minimum three years of relevant work experience in the retail management
• Proven leadership and coaching experience
• Experience managing a team with proven success in training and development
• Commercially minded, organised and proactive
• A proven track record with store operations with managing profitability and operations efficiencies

ANNUAL SALARY: $78,000 + Superannuation

Only eligible and shortlisted applicants will be contacted.

Delhi ‘O’ Delhi is seeking a full-time Restaurant Manager who will have a minimum of 3 years’ experience in a premium management position, impeccable presentation, and a genuine passion for delivering memorable experiences to Sydney diners, both in-house and at catering events.
The full-time role is open to Australian citizens and permanent residents. We can consider visa sponsorship for suitable foreign professions. Remuneration will be $74,000 to $80,000 plus superannuation depending on the level of skills and creativity you have to offer.
Only shortlisted candidates will be contacted.

Key responsibilities:
• Manage and oversee the entire restaurant operation and off-site catering events
• Maintain superior standards for guest services, including floor and caterings assignments
• Oversee reservations segment, and building relationships with guests and stakeholders
• High order ability to create ideas for marketing and advertising the brand
• Responsible for personnel management including leading, rostering, performance, and training the front of house team
• Plan and manage onsite/offsite events, themed parties, and corporate functions
• Oversee service delivery, beverage offerings, and staffing for food and catering segment
• Management of labour costs and reporting and the ability to balance high volume periods and peak service times with the team
• Develop menus and variations in conjunction with the head chef and the director
• Liaise with the head chef on daily bookings, events, service schedule and food sequencing
• Oversee stock levels, order supplies, and implement monthly stocktakes and QC checks
• Confidently offering advice about menu and wine choices
• Lead role in managing regular patrons, VIPs, and handling guest feedback/complaints
• Prepare sales and personnel reports for the management periodically
• Responsible for overall hygiene, WHS and statutory compliance for floor/catering segments
• Enforce/monitor HACCP compliance within all floor and catering processes and operations

What we are looking for:
• Diploma in Hospitality or higher, or related field, or 3 years culinary experience in a management position
• A strong strategic and operational-minded leader with creative flair
• A positive and outgoing personality - to lead a team by example
• Knowledge of current food and beverage trends
• Sound knowledge of cocktails, spirits, and beverages overall.

The Secret Kitchen (TSK) - An Indian Saga is a renowned restaurant that invites you to engage in the experience of Royal Indian Cuisine with a Secret twist.

TSK is looking for a Restaurant Manager who will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, managing staff, and maintaining overall business efficiency
This full-time role is based in Bella Vista NSW with a salary range of $74,000 to $80,000 plus superannuation. Minimum requirement is Diploma in a Culinary field, or higher, or equivalent industry experience. TSK can offer 482 visas to suitable candidates.

Main duties are as follows:
• Ensure outstanding customer service by setting and maintaining high guest service standards.
• Supervise and coordinate restaurant’s floor staff
• Monitor daily floor operations for smooth functioning of guest services, presentations, and food sequencing to the floor
• Resolve any issues such as complaints, feedback, and suggestions
• Collaborate with the kitchen leader to maintain menu quality, food safety, and consistency
• Manage reservations, seating, ambience, and customer flow for optimal dining experience
• Recruit, coach, and performance manage new floor staff
• Create and manage floor staff rosters, and delegating duties to maintain efficient staffing levels at all times
• Ensure a positive and cohesive environment that promotes teamwork and professional growth
• Develop and manage budgets, oversee financial compliance, and prepare reports for the management
• Manage inventory levels, order supplies, and control food and beverage costs

Only selected or eligible applicants will be contacted.

B.I.C. SERVICES PTY LIMITED is a Professional Commercial and Industrial cleaning company and a leading provider of commercial and Industrial cleaning services in today’s marketplace. As a Business Service Manager, you will drive operational excellence, Stakeholder and Customer Engagement, foster a supportive work environment through leadership and development, and ensure strict adherence to safety and compliance standards.

Operational Excellence:
• Responsible for the management and operation of the site/sites, including ensuring the performance of contracts, meeting all relevant contract and Company KPI’s, handling of complaints and dealing with employment related matters.
• Control attendance of employees at the various commercial and industrial worksites and make the necessary arrangements to cover the job when, for any reason, a staff fails to show up for work.
• Ensure high standards of cleanliness and safety, adhering to security, health, and safety regulations.
• Monitor and report on performance of contracted services such as waste removal and window cleaning and ensure they are complying with the Company’s Operating Systems.
• Take full ownership of managing and resolving all cleaning feedback and complaints of commercial and industrial clients.
• Implement strategic planning and best practice initiatives to remain at the forefront of cleaning operations.

Stakeholder and Customer Engagement:
• Work closely with stakeholders and departments to promote teamwork and add value.
• Be the first point of contact for Clients and liaise with Clients to build, maintain and enhance strong long-term relationships.
• Build and maintain strong relationships with clients, employees, suppliers, and local authorities.

Team Leadership and Development:
• Lead the Cleaning / Presentation team, creating a positive and motivational working environment.
• Develop and implement advanced planning for all cleaning operations, including periodic tasks, with clear schedules and sign-offs.
• Provide the necessary training and support for new and existing employees and supervisors, with focus on maintaining the Company's strategic goals.
• Focus on training and development to establish good working practices and enhance customer experience interactions

Compliance and Safety:
• Conduct regular site inspections to ensure strict adherence to compliance with company standards and safety regulations.

Financial and Budget Management:
• Manage and report on cleaning operational budgets with transparency, including forecasting and tracking expenditures.
• Oversee payroll, rosters, and manning levels, ensuring compliance and accuracy.

Position Requirements of Qualifications:
• Bachelor's degree in business management or relevant discipline.
• Proven experience in operations management within a cleaning services environment, with a strong track record of achieving results and optimizing processes.
• Demonstrated leadership qualities with a passion for mentoring and developing teams.
• Excellent communication, negotiation, and problem-solving skills.
• Strategic thinker with exceptional time management and prioritization abilities.

Key Requirements:
• At least 2 years of leadership experience in a cleaning services environment.
• Proven ability to manage growth within a contract environment and adapt to dynamic conditions.
• Strong business and financial management skills, with a creative approach to problem-solving.
• Willingness to be flexible with your schedule and a positive "can do" attitude.
• Experience working with people from diverse National, Cultural and Linguistic backgrounds.

Annual Salary: $80000 + Superannuation
Only eligible and shortlisted applicants will be contacted.

Madam ji is seeking Restaurant Manager to lead our floor team with an immediate start on a full-time basis in Darlinghurst NSW. An ideal candidate should hold a minimum of diploma in a culinary field, or equivalent experience as a Restaurant Manager.

Salary range offered is $74,000 to $80,000 plus super depending on skills and experience of the applicant. The role is open to local residents as well as overseas culinary professional.

Duties and responsibilities:

• Daily responsibilities including overall management of floor and bar operations
• Ensure that guest experience the highest level of dining standards, including presentation, restaurant ambience, serving times and staff interactions
• Manage staff daily / weekly rosters and leave and assign duties, and hiring new staff
• Monitor floor team for professionalism and presentation with performance management and mentoring
• Manage guest services procedures including financial analysis, budgeting, and staffing
• Contribute to general business growth through successful planning and management of events, functions, and parties
• Oversee customer services portfolio including complaints handling and resolutions, evaluating feedback and implementing suggestions, and escalations
• Contribute to planning of menus based on commercial success and market prices.
• Ensure floor operations have minimum wastage, and the facility remains well equipped
• Responsible for employee compliance with the food and hygiene, WHS, fire and hazard prevention and workplace sanitation requirements.
• Contribute to overall stock control, stock orders and quality assurance.

Skill set Required:
• Diploma in a Culinary discipline, or similar field
• Minimum of 2 years’ experience in a management role
• A strong focus on delivering high standards and exceptional product
• Excellent communication, multi-tasking, and problem-solving skills
• A genuinely charismatic, energetic personality with a desire to succeed
• Excellent time management and organisational skills
• Sound knowledge of beverages and expertise with the wine lists

Only selected or eligible applicants will be contacted.

BACKGROUND:

WEST 1 is a leading international education agency specialising in assisting students and professionals in pursuing educational and career opportunities abroad. Founded in 2006, WEST 1 has grown to become a trusted partner for thousands of clients, offering personalised services that cater to the unique needs and aspirations of each individual.

With a strong presence in both Brazil and Australia, WEST 1 provides comprehensive support services, including educational counselling, visa application assistance, accommodation arrangement, and ongoing support throughout the duration of the study and work experience. Our vision is “To be the biggest and best exchange agency FOR the world” and mission “Awakening to a world of possibilities”.

WEST 1 has a dedicated team of experienced professionals who are passionate about international education and committed to delivering exceptional services. Our success is built on our deep understanding of the educational landscapes in both Brazil and Australia, as well as our strong relationships with educational institutions and immigration authorities.

Daily tasks include:
1) Managing and driving the development of customer service staff;
2) Coordinating and executing serviced provided, evaluating product performance, and following up on customer satisfaction through post-sale services;
3) Guiding and offering feedback to team members while supporting recruitment efforts;
4) Identifying and addressing customer expectations by engaging with clients, service providers, and several organizational departments;
5) Creating and evaluating workflows, strategies and policies that oversee the delivery of products and services, in addition to managing customer interactions.

Requirements:
- Bachelor’s degree;
- At least one year of full-time work experience;
- Experience in an international or exchange company is a plus;
- Portuguese and English communication skills mandatory (due to the majority of our client's nationality)

Annual salary: $73,850 + superannuation
Proposed hours of work per week: 38 hours (full-time basis)

One of our clients Holiday Inn & Suites Parramatta, in Parramatta are looking for an experienced and skilled Front Office Manager. This is a full-time role for right person.

Front Office Manager position
Front office manager who will be in charge of our reception area? acting as our company's ‘face’ and ensuring our visitors are properly welcomed. Your duties will also include coordination of all front desk activities.
You should possess a pleasant personality together with a dynamic professional attitude to supervise and lead our team. You should also be able to deal efficiently with complaints and have a solid customer service approach.

Front Office Manager responsibilities are:
• Control of front desk tidiness and availability of all necessary stationery and material including pens? forms and informative leaflets
• Ensuring timely and accurate customer service
• Scheduling shifts and supervising front-office personnel
• Training and supporting office staff
• Handling complaints and specific customers’ requests
• Monitoring stock and order office supplies and troubleshooting emergencies
• Managing mail distribution
• Organizing office budget
• Managing records of office expenses and costs
• Overseeing the compliance with company’s policies and security requirements

Front Office Manager requirements are:
• 1+ years' experience of working on a Front Desk Manager or Reception Manager position
• Profound experience in customer service? office management and basic bookkeeping procedures
• Good experience with office machines (such as fax machines and printers)
• Good practical knowledge of MS Office? particularly Excel and Word? likewise Hotel Property Management system (Opera & Micros).
• Strong communication and interpersonal skills
• Good organizational? multitasking and problem-solving skills
• Bachelors in Hotel Management; additional certification will be a bonus

Salary - $73,000-$80,000 plus super
Only eligible and shortlisted applicants will be contacted.