Total 10 social responsibility manager job vacancies in Sydney

In collaboration with the Construction & Facility Team in the Sales Market Australia & New Zealand, you ensure the implementation of a comprehensive maintenance strategy that focuses on the complete store lifecycle, including investments, long-term costs, quality, sustainability, and compliance. You are responsible for managing and developing facility management suppliers and their contracts centrally for the market. This involves monitoring costs and quality to optimize processes, tools, and contracts in order to meet the required standards. 

Key responsibilities: 

• You are responsible for enabling and securing the operations of the multi-brand store portfolio by providing qualitative facility management services in a specific geographic region/area and for specific service provider. 
• You manage and coordinate all facility management suppliers for your store portfolio. 
• You collaborate with internal and external stakeholders to manage and run various projects for your store portfolio. 
• You provide customer service by acting as an internal service provider to all brands, securing a high-quality service in line with expectations on urgency. 
• Work closely with Sales Market C&F Manager to implement and execute the market facility strategy and translate into operational activities and actions in the stores. 
• Drive collaboration with other Real Estate departments as well as Brand Sales and Operations to understand business needs and plan and execute accordingly. 
• Monitor and follow up cost performance based on actual versus budget, including forecasts. 
• Create and maintain facility plans containing activities to meet requirements for stores and other properties, balancing scheduled and reactive work.

As a Store Manager you are responsible for achieving the Sales and Profit goals in your Store by creating a plan to deliver a Great Customer Experience in line with the Area. You ensure you have a Great Team and support its development. You work with succession planning, talent and leadership development and structured performance management, based on results, values and leadership. You work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.  

Key responsibilities: 

• Regularly analyse and follow up your Store’s Sales & Profit KPIs and take actions accordingly to maximise results. 
• Together with your Store team, you drive Hello Member program in line with country goals
• Ensure your Store’s execution continuously meets H&M standards and follow up using the Customer Audit Tool. 
• Manage the recruitment, training, development, and succession planning for your Store. 
• You evaluate and manage the performance of your Store Team, including having performance development reviews, putting development plans in place, giving feedback, and following up and taking actions to improve performance and develop your team. 
• Secure Store Operations Best Practices in your Store, according to the Area plan 

At H&M Group, we are here to inspire people around the world to express their personality through fashion and design by making a more sustainable lifestyle exciting and accessible for everyone – regardless of style or budget. To get there, we have set the 2030 Goals for People, Planet and Growth, ensuring that we can continue leading our industry towards a sustainable future and creating long-term profitable growth.  

In the coming years we focus on elevating the full H&M experience in the eyes of the consumers through Product, Experience and Brand, guided by our Brand Plan. Do you want to be part of making us succeed? 
 
The AUNZ team are taking the next steps to accelerate towards our brand direction by reshaping our operations. To achieve our ambitions, deliver on our goals and create value for our customers, our colleagues play a key role. With clarified roles and responsibilities, we continue to execute with speed and adapt to the changes in the world around us.  

As the Expansion Manger you lead a team consisting of a Lease Manager, Legal Counsel and Expansion Controller and co-lead a team of C&F Managers. You set strategy and targets for growth, portfolio management - and negotiation for the sales market and are responsible for budgets, P&L's and sales forecasts within the sales market. You set a foundation for collaboration and alignment across expansion functions on strategy and projects.

Key responsibilities: 

Leading the team

• Create conditions to enable performance of teams and individuals. 
• Identify and develop talents in order to build (future) organisation and diverse teams. 
• Strengthen teamwork and foster cross functional collaboration. 

Strategy and Targets

• You create the expansion strategy and portfolio management plan for the sales market.
• You have the ownership of the financially and commercially healthy portfolio and new project performance.
• Have the customer in focus in the expansion strategy and location selection.
• Have a good understanding of the leasing, legal and the real estate market and secure that all strategy, negotiations and contract execution is in line with company, legal and ethical standards.
• You plan weekly, quarterly and yearly activities taking into consideration local and regional deliverables.

Budget, P&L and Sales

• You secure that all projects meet their sales, cost and investment budgets.
• You have responsibility for the profitability and the occupancy cost level of the portfolio and take the relevant actions to secure the financial health of the portfolio long term. 
• You follow up on all new projects’ sales and cost and draw learnings for future projects and budgeting.

Collaboration

• You work in close collaboration with the Regional Head of Expansion to set and implement the strategy in your market.
• Secure high professionalism of teams in your market by giving clear feedback on development areas, providing ideas and promoting cross-department and cross-brand collaboration.
• You work in close collaboration with the Regional Expansion Manager to secure the best overall result for the business.

As a Construction Project Manager you lead, manage and organize construction projects with a high level of professionalism and according to routines, company policies, guidelines and local legislation. You prepare and present budgets and business cases as well as follow-up on cost and suppliers to secure financial transparency. You drive tendering and contracting for your projects and coordinate design, execution and logistics for your projects. Through strong teamwork and clear communication, you secure that relevant stakeholders receive needed information on time. 

Key responsibilities:

• Secure value engineering and value planning on each step of the project process
• Secure that contractors and partners are working in line with the Code of Ethics, Code of Conduct and Business Partner sustainability commitment
• Organize regular meetings with business partners & reinforce the importance of our policies and overall expectations
• Secure that the stores are built in line with the general/local building specifications, instructions & interior specifications and with sustainability front of mind with everything that you do
• Secure that Health & Safety requirements are in place and followed
• Secure that forecasted figures are matching actuals & final invoicing of projects in IPS 
• Run projects in line with routines and secure financial transparency for all projects
• Keep project budget within forecasted figures and challenge variations if they occur
• Review contracts and secure that project/country specific risks are covered; secure that execution and payments schedules are attached and that the contracts are signed according to approval rights
• Ensure that the stores are designed & built in line with the general/local building specification, guidelines & interior specifications 
• Follow up on the construction process and secure deadlines & quality standards
• Liaise with consultants and authorities in order to receive all necessary permits

As Office and Travel Manager, your focus will be to create an exceptional and meaningful overall office experience through high level colleague and customer service. You are the brand ambassador utilizing H&M Values, Fashion and Sustainability in everything you do. 

You will support in creating and maintaining a positive work environment and colleague experience by driving a culture of engagement across our offices and providing outstanding customer services to office colleagues. If you excel in communication, thrive in a fast-paced environment, and are committed to enhancing workplace productivity, then apply now to join H&M!

Key responsibilities:

• Regularly review and achieve best possible terms and conditions with suppliers
• Ensure optimal presentation standards are maintained across the Office Environment, including Reception, Kitchen, Meeting Rooms
• Contributor in the Social Committee, supporting internal events
• Purchasing and maintaining Office Supplies, Catering, Stationery and or Equipment.
• Work closely with Functions to coordinate the Induction of new team members in SO. This includes first day routines and tours. For overseas expats, this will include providing their welcome pack and supporting with some onboarding processes
• Regularly maintain and ensure all centralised tools are being utilized and updated as required including; Weekly movements, SO Phone contact list etc. and follow up where necessary
• Proactively liaise with all functions in order to support and facilitate internal and external events

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  

• Merchandisers you take action to maximise sales. 

• Drive Hello Member program in line with country goals 

• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  

• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 

• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 

• Actively work with a talent pipeline in your department to support the business and store needs. 

As a Lease Manager, you are part of the Expansion Department, which supports all brands within the H&M Group. You are responsible for the management of the store portfolio in Australia & New Zealand. This includes handling renegotiations, rebuilds, extensions, and terminations. Additionally, you enable long-term growth by finding top locations for new stores. The role of Lease Manager is about collaboration both internally and externally, always with the future of the forever changing retail world in mind. You also obtain the best possible deals by negotiating lease contracts with property owners.

This position is based in Sydney, Australia, and you will report to the Expansion Manager for Australia & New Zealand.

Key responsibilities:

• You create growth strategy by developing and maintaining the roadmap for Australia & New Zealand.
• You are responsible for creating and following up on pipeline.
• Recommend the full business case in terms of fit with market strategy, location requirements, commercial idea, configuration of space, economic and legal terms and present ready negotiated business cases for approval by country management.
• You coordinate in a positive and collaborative way with other functions before finalising the negotiations.
• You ensure that the portfolio is commercially competitive in Australia & New Zealand.
• You are always looking for ways to improve the portfolio, keeping in mind long-term impact.

As a Construction Manager you lead, manage and organize construction projects with a high level of professionalism and according to routines, company policies, guidelines and local legislation. You prepare and present budgets and business cases as well as follow-up on cost and suppliers to secure financial transparency. You drive tendering and contracting for your projects and coordinate design, execution and logistics for your projects. Through strong teamwork and clear communication, you secure that relevant stakeholders receive needed information on time. 

Key responsibilities: 

• Secure, plan and lead project store refurbishment projects.
• Prepare and present budgets and business cases.
• Optimize planning and follow up, drive improvement actions.
• Run projects in line with H&M routines and secure financial transparency for all projects.
• Secure a good communication between internal and external stakeholders.
• Conduct tenders, evaluate bids and select contractors.
• Follow up and manage projects to secure deadlines, costs & quality standards.
• Secure that the stores are built in line with the general/local building standards & H&M/portfolio brand design specifications.
• Ensure compliance with project documentation, time schedule, quality reporting project close out and handover.

Although no two days are ever the same, there are some things that you can expect to be involved in regularly this includes 

• Offering customers a high level of service, through styling advice, product knowledge and store experience 
• Analysing selling information and taking responsibility for the store sales performance  
• Leading and motivating a team of managers, visual merchandisers and sales assistants to achieve excellent standards of service 
• Leading on recruitment and ensure induction and training to new starters is carried out 
• Identifying future talents and putting together development plans to support their progression 
• Overseeing store operations  
• Creating a great place to work 

As a Store Manager at H&M, you are responsible for achieving the Sales and Profit goals in your store by creating a plan to deliver a great customer experience. You know the importance of listening to your team's ideas and supporting them to develop their skills. When you're not on the floor, you actively contribute to the success of your team and store by developing strategic sales strategies.  

At H&M, we value the importance of acting in line with our company values. We believe that no matter what role you hold, both what you do and how you do it are equally important.  

As a Store Manager at H&M you: 

• Lead by example to deliver exceptional customer service and create a memorable experience for our customers. 
• Promote our Hello Member loyalty program in line with store and country goals. 
• Regularly analyze and follow up your store’s sales & profit KPIs and take actions accordingly to maximize results. 
• Manage the recruitment, training, development and succession planning for your store. 
• Together with your Leadership Team, you ensure scheduling increases conversion within the frame of the hours plan. 
• You strengthen our company culture by promoting feedback in our daily work and coach your team.