In collaboration with the Construction & Facility Team in the Sales Market Australia & New Zealand, you ensure the implementation of a comprehensive maintenance strategy that focuses on the complete store lifecycle, including investments, long-term costs, quality, sustainability, and compliance. You are responsible for managing and developing facility management suppliers and their contracts centrally for the market. This involves monitoring costs and quality to optimize processes, tools, and contracts in order to meet the required standards.
Key responsibilities:
- You are responsible for enabling and securing the operations of the multi-brand store portfolio by providing qualitative facility management services in a specific geographic region/area and for specific service provider.
- You manage and coordinate all facility management suppliers for your store portfolio.
- You collaborate with internal and external stakeholders to manage and run various projects for your store portfolio.
- You provide customer service by acting as an internal service provider to all brands, securing a high-quality service in line with expectations on urgency.
- Work closely with Sales Market C&F Manager to implement and execute the market facility strategy and translate into operational activities and actions in the stores.
- Drive collaboration with other Real Estate departments as well as Brand Sales and Operations to understand business needs and plan and execute accordingly.
- Monitor and follow up cost performance based on actual versus budget, including forecasts.
- Create and maintain facility plans containing activities to meet requirements for stores and other properties, balancing scheduled and reactive work.
