Total 22 job vacancies by AccorHotel

Are you a passionate culinary professional with a refined palate for French cuisine and a knack for exceptional leadership? Do you thrive in a fast-paced environment that blends à la carte excellence with bespoke event experiences? If you’re looking to take the next step in your career towards becoming an Executive Chef, we want to hear from you!

The Role:
As our Executive Sous Chef, you’ll be the right hand to our Executive Chef in leading a brigade of over 50 chefs with 5 direct reports, playing a vital role in leading the kitchen team and ensuring every dish exceeds expectations. You will manage day-to-day kitchen operations for both our à la carte offerings and high-profile events and focus on coaching and mentoring our up and coming chefs. This role is ideal for a skilled chef who is ready to develop into an Executive Chef position.

Key Responsibilities:

• Culinary Excellence: Lead the preparation and presentation of fine dining dishes, with a focus on traditional and modern French cuisine.
• Leadership & Team Management: Train, mentor, and inspire a diverse kitchen team, fostering a culture of collaboration and excellence.
• Menu Development: Collaborate with the Executive Chef to create innovative à la carte and event menus that align with our brand and seasonal offerings.
• Operational Management: Oversee inventory, ordering, and kitchen organization to maintain efficiency and minimize waste.
• Event Planning: Partner with the events team to deliver tailored culinary experiences for corporate gatherings, social and special occasions.
• Health & Safety: Ensure all culinary operations comply with health and safety regulations, possess in depth knowledge of HACCP and maintain a clean, organized kitchen.

We are looking for a savvy, resilient, motivated and highly energetic Executive Housekeeper, who has ability to think on your feet and solve problems. You will be a strong communicator with excellent written communication, exceptional organisational skills and the ability to balance multiple priorities and act with a sense of urgency, whilst remaining with an optimistic outlook.

You will be a Housekeeping professional with a passion for empowering, developing and motivating your team to succeed. We are seeking someone with a strong customer focus and a meticulous eye for detail to lead a newly formed team.

You will be responsible for the professional and cost effective running of the Housekeeping department, achieving high standards of cleanliness for guest rooms, public areas and back of house areas within the Novotel and ibis Sydney Olympic park consisting of 327 rooms.

Key to the success of this role:

• Knows how to drive results, has unwavering standards of cleanliness, quality & efficiency
• Expert in the use of OPERA and HubOS
• Highly analytical and has good understanding of rostering, productivity, and timekeeping
• Highly developed customer service skills and keen attention to detail
• Demonstrated inspirational leadership skills
• Full working rights for Australia (Australian Permanent Residency or Citizenship)

What does the successful applicant look like?

• The successful candidate will have an eye for opportunities to improve the service standard, increase revenue and reduce costs
• Highly adaptable, with proven leadership and strong initiative 
• Engages collaborative, positive relationships 

We are looking for a savvy, resilient, motivated and highly energetic Executive Housekeeper, who has ability to think on your feet and solve problems. You will be a strong communicator with excellent written communication, exceptional organisational skills and the ability to balance multiple priorities and act with a sense of urgency, whilst remaining with an optimistic outlook.

You will be a Housekeeping professional with a passion for empowering, developing and motivating your team to succeed. We are seeking someone with a strong customer focus and a meticulous eye for detail to lead a newly formed team.

You will be responsible for the professional and cost effective running of the Housekeeping department, achieving high standards of cleanliness for guest rooms, public areas and back of house areas within the Novotel and ibis Sydney Olympic park consisting of 327 rooms.

Key to the success of this role:

• Knows how to drive results, has unwavering standards of cleanliness, quality & efficiency
• Expert in the use of OPERA and HubOS
• Highly analytical and has good understanding of rostering, productivity, and timekeeping
• Highly developed customer service skills and keen attention to detail
• Demonstrated inspirational leadership skills
• Full working rights for Australia (Australian Permanent Residency or Citizenship)

What does the successful applicant look like?

• The successful candidate will have an eye for opportunities to improve the service standard, increase revenue and reduce costs
• Highly adaptable, with proven leadership and strong initiative 
• Engages collaborative, positive relationships 

Reporting to the Director of Hotel Operations, you will be working alongside an experienced team, managing kitchen operations for our various dining outlets, Conference & Events, Executive Lounge, and In-Room Dining.

Duties and Responsibilities include (but not limited to):

• Ensure smooth and successful running of Kitchen and Stewarding team
• Hands on day-to-day management of food service operations for the outlets, room service, Executive Lounge and banqueting
• Work in conjunction with Front of House service teams to ensure high quality product and exceptional service to guests
• Ensure food standards, preparation, presentation and cooking techniques are established and monitored to meet set guidelines and requirements
• Drive for sustainable practices and lead the hotel food waste program
• Ensure food cost and expenses are managed
• Drive innovation in hotel menu creation   
• Ongoing support and training with focus to upskill and develop our internal talent within the Kitchen department
• Ensure the highest standard of hygiene is practiced and maintained to meet Health & Safety regulations and HACCP food preparation guidelines

The Role
We are seeking a proactive and detail-oriented Meetings & Events Executive to support our Meetings & Events Manager in delivering exceptional experiences. Reporting to the Meetings & Events Manager, you will play a key role in managing the end-to-end process for events, including weddings and social gatherings. From compiling event orders to onsite coordination and post-event follow-up, you’ll ensure every detail is meticulously managed to create memorable events.

Key Responsibilities

• Event Coordination: Assist the Meetings & Events Manager in preparing and following up on meetings and event proposals, ensuring all details such as venue, function, menu, and accommodation are covered.
• Quotation Assistance: Work with the Meetings & Events Manager to develop comprehensive quotations for meetings, including venue and function costs, and liaise with clients throughout the process.
• Event Management: Oversee the complete organisation of events from confirmation to post-event follow-up, ensuring high levels of client satisfaction.
• Onsite Management: Co-ordinate and host on-site familiarisation tours and site inspections for potential clients, including follow-up communication.
• Meetings Participation: Actively participate in weekly Meetings & Events Order meetings and sales meetings, while respecting confidentiality.
• Loyalty Programs: Maximise the use of Accor’s loyalty programs, including Accor Live Limitless and ALL Meeting Planner, to drive business performance.
• Event Setup & Support: Provide hands-on assistance with setting up, servicing, and packing down events to ensure smooth operations.
• Liaison with Departments: Coordinate with hotel departments, such as Food & Beverage and Maintenance, to ensure all preparations are completed and guest needs are prioritised.
• Weddings & Social Events: Support the planning and execution of weddings and social events in collaboration with the Meetings & Events Manager.
• Teamwork & Flexibility: Be flexible with your working hours to meet business needs and provide assistance wherever required, ensuring the success of every event.
• Additional Duties: Assist in managing food and beverage services within conferencing and outside catering areas as needed. Fulfill any other reasonable requests from the Manager or Hotel Management.

This pivotal role provides high-level administrative support to VPO NSW & ACT – Premium, Midscale & Economy and Regional Executive Team:

• Maintain effective working relationships with relevant internal and external stakeholders including Regional team, Operational teams, owners and consultants, owners and suppliers by ensuring communication is regular and appropriate 
• Liaise with other EA’s to ensure communication, processes and procedures across the Group are consistent 
• Prepare communication to send to Properties/Business units
• Assist with the coordination and management of projects 

• Independently take briefs and develop design jobs from conceptual presentations to final artwork.
• Develop and execute integrated marketing plans for both Mercure Sydney and Ibis Sydney World Square.
• Manage and optimize digital marketing campaigns, including social media, email marketing, SEO, and PPC.
• Create compelling content for various channels, including websites, social media, newsletters, and promotional materials.
• Analyze market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement.
• Collaborate with the sales teams to develop and promote special offers, packages, and events.
• Establish and maintain relationships with external partners, such as advertising agencies, media outlets, and influencers.
• Organise and participate in promotional events and activities to increase brand visibility and engagement.
• Track and report on the performance of marketing initiatives, providing insights and recommendations for future campaigns.
• Stay informed about the latest industry trends and best practices in marketing and hospitality.

• Assist with the roll out of all the hotel’s marketing strategies, campaigns and projects
• Support delivery of integrated marketing campaigns including development and management of project timelines, co-ordinating the development of marketing materials, and liaising with internal stakeholders as well as external agencies
• Create strong campaigns for social media, promotional events and marketing materials for internal and external communications
• Create compelling and impactful materials to promote competitions and promotions
• Complete campaign trackers weekly, including Post Campaign analysis reports in collaboration with the Marketing Manager
• Create and develop creative briefs for third-party content creators and production teams
• Should have an eye for creativity and visual aesthetic, knowledgeable in using a camera for in-house photography
• Together with the guidance of the Marketing Manager, build a strong promotional calendar across all products/outlets with clear objectives and activities that support business goals

• Develop and execute integrated marketing plans for both Mercure Sydney and Ibis Sydney World Square.
• Manage and optimize digital marketing campaigns, including social media, email marketing, SEO, and PPC.
• Create compelling content for various channels, including websites, social media, newsletters, and promotional materials.
• Analyze market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement.
• Collaborate with the sales teams to develop and promote special offers, packages, and events.
• Establish and maintain relationships with external partners, such as advertising agencies, media outlets, and influencers.
• Organise and participate in promotional events and activities to increase brand visibility and engagement.
• Track and report on the performance of marketing initiatives, providing insights and recommendations for future campaigns.
• Stay informed about the latest industry trends and best practices in marketing and hospitality.

Reporting directly to the Executive Chef, this is a unique culinary role in a large F&B environment – we are not just your typical everyday hotel restaurant. You will be responsible for Assisting the Executive Chef in all of the culinary operations across the Hotel and Pumphouse Sydney. Delivering elevated culinary standards and quality is critical to your success which involves menu planning and effective cost controls. You will have a keen eye for detail, creative flare and excellent time management skills. This is a hands-on role and you must have a genuine passion for developing and leading the team. In the absence of the Executive chef.

As Executive Sous Chef, you will be passionate about local trends in the food and beverage industry. Must be able to exceed customer expectations and deliver on budgeted profitability targets. In addition to this you will continue to collaborate with the leadership team and produce high-quality food and beverage experiences.

The Talent and Culture Executive for Food and Beverage, will provide an advisory service to the Food and Beverage outlets located on Level 2 and Level 5 of the Sofitel property.  Your role plays a critical role  in the development and implementation of the people plan to support the business in achieving its strategic goals through increased operating performance, improved employee engagement, developing and focusing on people capability and providing effective change management.

This is an opportunity to develop and execute the culinary experience for the hotel and take full accountability for business goals. A role with creative license & a chance to showcase your passion for food. You will collaborate closely with the hotel leadership team, and is responsible for talent development, overall financial performance of kitchen & stewarding operations and will actively contributes towards revenue generation. 

What you’ll be doing?

• Designing, costing and implementing innovative menus within the standalone venue positioning
• Recruit, select, train and inspire the kitchen & stewarding team, and assist in developing Accor’s next generation of kitchen leaders
• Oversee the food preparation, purchase and selection 
• Ensuing safety & hygiene standards & compliance across the food and beverage operation to achieve HACCP standard 
• Foster a learning atmosphere, championing continuous improvement, innovation, and a passion for providing exceptional service
• Creates standard recipe cards with pictorials, establish and maintain standard recipes (including photographic presentation) of all menu items while you will be driven to constantly redevelop menus, recipes, techniques and systems

• Support the Talent & Culture Manager to ensure the hotel implements its annual T&C Business Plan and Training/Development Strategy
• Provide advice and guidance including coaching and support to Managers, Supervisors and Team Leaders on talent administration, performance management, training and development.
• Handle any team member grievance matters or interpersonal conflict sensitively and professionally, with an understanding and consideration of business risk, taking mitigating actions where required and escalating as needed to the Talent & Culture Manager.
• Lead and facilitate positive change management in relation to workforce culture.
• Ensure the hotel induction process is monitored and updated regularly with changing conditions within the hotel.
• Support Reward & Recognition programs and assist Talent & Culture Manager to drive and communicate these programs.
• Ensure health, safety and welfare of all staff is provided for through implementation of Accor Health and Safety initiatives.  Assist in the effective operation of the WHS Committee.
• Co-ordinate all internal events eg: employee briefings, annual Christmas party.
• Assist Talent & Culture Manager, General Manager and the Department Head team with employee relations initiatives, co-ordinate reward and recognition programs and deliver training programs.
• Support the Talent & Culture team in ensuring activities are in line with department budgets and keep accurate records of invoices and monthly expenditure, reporting any discrepancies or concerns to your manager.

Exciting opportunity for a result-driven Sales Executive! Drive revenue growth, execute effective sales strategies and amplify our brand presence. Apply now to be a part of our vibrant team!

Key Duties include, but are not limited to the following:

• Proactive solicitation of Corporate Accounts within Global & SME
• Facilitate hotel site inspections
• Conduct quarterly production reviews with corporate accounts, TMCs and Consortia agencies
• Document preparation including proposals, contracts, and reports
• Manage the hotel RFP season effectively, ensuring all account data is analysed, RFPs are completed by the deadline, and business cases are prepared and submitted for consideration
• Ensure company profiles in Opera PMS are up to date and rates are regularly audited

Joining the commercial heart of our hotel and reporting to the Event Planning Manager, you will: 

• Organisation of secured conference & events business, from point of event confirmation through to post event follow up
• Develop successful professional relationships with clients and maintain effective and timely communication 
• Preparation of Event Planning documents as required – including Request for Information, Event Orders, Invoices & Floorplans
• Ensure progress deposits and final accounts are invoiced and payments received in a timely manner, complete billing and post charges for each event
• Coordinate between Conference & Events and operational departments to ensure preparations for conferences have been made
• Coordination and Hosting of site inspections, pre-conference meetings and post conference reviews with clients
• Proactively seek feedback from in house and past event clients to ensure client satisfaction and to generate repeat business

Joining the commercial heart of our hotel team and reporting to the Director of Sales, you will be part of a team responsible for the planning of group reservation bookings including conference & events, sporting, corporate, special event, inbound and ad-hoc groups. You will work with our Sales and Planning teams and clients to group reservations are planned effectively and efficiently and your responsibilities will include: 

• Management of group room blocks and rooming lists
• Handle group accommodation queries and special requests 
• Manage Hotel inventory with relation to Group Reservations 
• Prepare group information and briefing for relevant Hotel departments
• Proactively seek and address feedback from clients and develop ongoing client relationships
• Quoting and securing group accommodation from non-catered groups and managing contracting, billing and handover for these groups 

Working with a dedicated team, you will utilise your strong relationship and administrative skills; collaborating with other departments to build and maintain partnerships with our existing / potential guests and clients to drive results.

Reporting to the Director of Sales & Marketing, you will be responsible for managing and securing conference & events bookings for all venues with a key focus on our conference & events spaces. You will be empowered to determine clients’ event needs, responding to client enquiries, and providing quotes for event proposals covering venue, function, menu and beverage costs ensuring revenue is maximized. You will develop successful professional relationship with your clients and maintain effective and timely communications – before, during and after the event. Working closely with the Sales & Marketing Team you will have a focus on driving and converting business to ensure targets are met. You will continually liaise with the operations team to ensure high quality, impeccable service and experience is provided.

The role will include the following responsibilities (but not limited to): 

• Proactively manage the online presence of hotel on microsites, Accor channels and via our third party providers;
• Manage all social media channels of hotel;
• Work with and support strategy development and activities to constantly improve the hotel website traffic including but not limited to SEO, SEM and reciprocal links; 
• Implement and maintain a 12 month marketing calendar for Food & Beverage, Leisure segment and Meetings and Events; 
• Distribution and marketing communications to internal and external stakeholders Design and printing all food and beverage menus;
• Maintain hotel and Accor image library and update as and when new images become available;
• Manage and increase the hotel’s database via Opera, InTouch and special events;
• Assist Commercial Director with any marketing and advertising requirements;
• Creative writing for all segments of the business for online and offline marketing communications including but not limited to, Press Releases, Special promotions, Social media Print advertising;
• Managing supplier relationships including print, web, design and media agencies;
• Prepare monthly marketing reports such as marketing campaign ROI for the month end reporting as well as presentation slides for owners
• Understand & adhere to brand standards when responsible for external marketing;
• Liaise and manage local partnerships with attractions and services within the local area and 
• Be aware of business peaks and low’s and contribute innovative ideas to assist in building revenue. 

Reporting to the Director of Sales & Marketing, you will be responsible for managing and securing private event bookings for all venues. You will be empowered to determine clients’ event needs, responding to client enquiries, and providing quotes for event proposals covering venue, function, menu and beverage costs ensuring revenue is maximized. Working closely with the Sales & Marketing Team you will have a focus on driving and converting business to ensure targets are met. You will continually liaise with the operations team to ensure high quality, impeccable service and experience is provided.

Are you a dynamic and results-driven individual with a passion for sales and digital marketing in the hospitality industry? We are seeking a highly motivated Porfolio Sales and Digital Marketing Executive to join our team and drive revenue growth for our portfolio of hotels. If you have a proven track record in sales, digital marketing, and a deep understanding of the hotel industry, we want to hear from you!

Keys duties include, but are not limited to the following:

• Provide quotations for accommodation and event proposals covering across all market segments (groups, corporate, wholesale and events) ensuring revenue is maximised
• Plan and execute web, SEO/SEM, email, social media and other marketing activities on behalf of the hotels
• Develop website copy and regular content updates on all.accor.com and microsites
• Assist in the creation and distribution of marketing materials including brochures, flyers and sales kits
• Assist the Cluster Director of Commercial with specified projects relating to Sales, Marketing, Communication, PR & Events
• Utilise all hotel applications to their potential including ANAIS CRM and Opera PMS while ensuring accuracy in data entry and record keeping

Are you a dynamic and results-driven individual with a passion for sales and digital marketing in the hospitality industry? We are seeking a highly motivated Cluster Sales and Digital Marketing Executive to join our team and drive revenue growth for our portfolio of hotels. If you have a proven track record in sales, digital marketing, and a deep understanding of the hotel industry, we want to hear from you!

Keys duties include, but are not limited to the following:

• Provide quotations for accommodation and event proposals covering across all market segments (groups, corporate, wholesale and events) ensuring revenue is maximised
• Plan and execute web, SEO/SEM, email, social media and other marketing activities on behalf of the hotels
• Develop website copy and regular content updates on all.accor.com and microsites
• Assist in the creation and distribution of marketing materials including brochures, flyers and sales kits
• Assist the Cluster Director of Commercial with specified projects relating to Sales, Marketing, Communication, PR & Events
• Utilise all hotel applications to their potential including ANAIS CRM and Opera PMS while ensuring accuracy in data entry and record keeping

•    Oversee the hotel's website, ensuring it is user-friendly, visually appealing, and up-to-date- both hotel brand web and ALL.com
•    Optimize website content for search engines (SEO) to improve organic rankings.
•    Manage and grow the hotel's presence on various social media platforms (e.g., Facebook, Instagram & LinkedIn).
•    Plan and execute online advertising campaigns (e.g., Google Ads, META Ads) to target potential guests and maximize ROI.
•    Monitor and adjust ad spend and targeting based on performance metrics.
•    Implement email marketing campaigns to nurture leads and encourage repeat bookings.
•    Create compelling newsletters and promotions.
•    Create and curate content (blogs, articles, videos, etc.) to engage and inform potential guests.
•    Use web analytics tools (e.g., Google Analytics) to track and analyse website and campaign performance.
•    Generate regular reports and insights to make data-driven decisions.
•    Actively seek out and secure group bookings and events such as sporting team, groups, entertainment and business events- Proactive Sales.
•    Coordinate with event planners and clients to ensure successful execution.
•    Actively seek out corporate entertainment, family gatherings, office events, weddings and key calendar events. 
•    Maintain accurate records of sales activities, contracts, and client communications.