Total 42 sales representative job vacancies in Australia

What you will be doing:

As Reservations manager, you will be responsible for achieving maximum revenue through the effective selling of room reservations and other ancillary revenue to our guests via the telephone, e-mail or other channels deemed appropriate by the company.

You will manage the Reservations Sales Agents team and will establish ongoing on-job training programs within the department to achieve financial and service quality targets.

Your experience and skills include:

You are a professional and talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

Natural team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.

You have strong customer care skills as well as the ability to work under pressure, with excellent attention to detail.

You are confident about your technical knowledge of hotel booking systems, including Opera.

We are currently seeking a Meeting and Events Sales Manager for a fixed term of 5 months as a parental leave contract. Reporting to the hotel’s General Manager, your focus will be on stimulating new business whilst building and maintaining long term value-based client relationships. 

Responsibilities include:

• Manage all reactive Meeting and Event enquiries
• Proactive Sales to achieve budgeted Meeting and Event revenues
• Coordinate execution of Meeting and Events with other involved departments
• Drive sales to ensure conversion targets are achieved and monitor success regularly
• Conduct client site inspections
• Weekly and monthly reporting on performance of Meeting and Events

About the role

Reporting to the General Manager, you are responsible for the overall function of proactive sales, marketing and PR to maximise performance, drive RGI improvements, profitability and return on investment managing activity and total revenue generation. 

You should have proven record as a hunter and converter of business in a number of market segments. You will form strategic external alliances and partners to support the Hotel’s positioning and actively promote the Hotel and brand through community and professional involvement.

Key Responsibilities:

• Develop and implement strategic sales plans to achieve revenue targets and maximise profitability across the business.
• Execute sales strategies for the Hotel within designated region across all market segments.
• Conduct needs analysis relating to sales of each of the hotel to determine areas requiring particular focus.
• Act as primary point of contact for Hotels including the coordination and leadership of site inspections to assist conversion
• Manage the Hotel RFP submissions and maintain strong relationships with existing clients to encourage repeat business and referrals.
• Oversee the negotiation of contracts and agreements with clients, ensuring terms are favourable and align with company objectives.
• Support and champion the loyalty culture throughout the region including hotel recruitment, activation and member engagement initiatives.
• Drive sales activity within region including leveraging meeting planner to drive C&E revenues.
• Proactively engage with C&E sales and delivery of product.
• Maintain a comprehensive level of property product knowledge and actively sell all attributes of the Hotel including Conference facilities and Food and Beverage features
• Work collaboratively with Marketing and Revenue to ensure room night and revenue targets are appropriately supported.

To be successful in this role you'll have demonstrated excellence in these fields at a similar level as well as outstanding internal stakeholder and owner management, understanding of brand delivery and the ability to impact and influence the overall business agenda and execution. You'll bring great knowledge and experience, be forward thinking and inspirational with a warm and approachable manner.

What we need from you

To be successful in this role you will demonstrate commercial acumen by maintaining awareness of unfolding business performance, market influences and trends as well as commercial agility by adapting tactics and plans to enable the hotel's businesses to stay ahead of the curve.

Swissôtel Sydney, part of Accor’s Premium brands, have an exciting opportunity for a highly motivated, driven and ambitious Associate Director of Sales with a focus on the Corporate market to complete our Sales & Marketing Team.  

Reporting to the Commercial Director, the Associate Director of Sales will drive the Corporate sales strategy of the hotel, maximise revenue opportunities and achieve a reputation as a market leader in the industry. 

Responsibilities and duties (but not limited to):

• Develop, maintain and manage strong relationships with key clients to ensure market share growth across the Corporate market
• Work closely with the Commercial Director to achieve corporate rooms revenue and meetings budgets
• Utilise all resources to identify and assess new business opportunities
• Set and deliver strategy in conjunction with the leadership team to ensure annual corporate room night/revenue objects are exceeded
• Implementation of sales call plan to promote the growth of existing accounts
• Conduct famils and appropriate treatment of VIP clients to establish relationships and maximise all sales opportunities 

What you'll be doing…

The Hotel Chadstone Melbourne MGallery is looking for an experienced Director of Sales & Marketing with an extensive 5 star luxury background to join our team. With a commitment to exceeding guest expectations, we are poised for a new era of growth and we seek a visionary leader to shape the trajectory of our hotel to even greater heights.

Envision a role where opulence meets innovation, and excellence is not just a standard but a way of life. As the Director of Sales and Marketing, you will be the driving force behind our hotel's market presence and revenue growth. Your strategic acumen and creative flair will shape campaigns that captivate, engage, and resonate with our diverse audience. Your role is not just about selling rooms, restaurants and meeting space; it's about curating a lifestyle, an experience that defines the epitome of luxury.

Reporting to the General Manager you will be responsible for:

• Executing sales strategies for the Hotel across all market segments.
• Have a complete understanding of the Hotel sales vision; its products, services, and rate structure to fulfil business objectives.
• Actively sell all attributes of the Hotel including Conference facilities and Food and Beverage features.
• Work collaboratively with the Director of Revenue to ensure room night and revenue targets are appropriately supported.
• Work collaboratively with the Director of Revenue to ensure ongoing research and analysis of product, price, and performance metrics of the agreed competitive sets in order to drive above market performance through identification of opportunities.
• Identify new opportunities for the Hotel and across the Accor business.
• Work with the Director of Revenue and Regional Director of Sales & Marketing to achieve optimum revpar/revenue/yield results for all segments of the business unit.
• Develop a strategic plan for identifying major accounts and business opportunities.
• Review weekly forecasts and market share reports and actively participate in ensuring business levels and market share is maintained.
• Ensure the team is maximising hotel revenue through effective pricing, space management and conversion, therefore increasing revenue in the key segments that generate the highest yield.
• Ensure maximisation of revenue from Conference & Incentive segments by promoting the Hotel’s Food and Beverage outlets.
• Explore opportunities for joint ventures with domestic industry partners that produce viable sales revenue.
• Establish a high profile across the region and with key accounts.
• Act as primary point of contact for the hotel including the coordination and leadership of site inspections to assist conversion.

As Reservations manager, you will be responsible for achieving maximum revenue through the effective selling of room reservations and other ancillary revenue to our guests via the telephone, e-mail or other channels deemed appropriate by the company.

You will manage the Reservations Sales Agents team and will establish ongoing on-job training programs within the department to achieve financial and service quality targets.

Your experience and skills include:

• You are a professional and talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.
• Natural team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
• You have strong customer care skills as well as the ability to work under pressure, with excellent attention to detail.
• You are confident about your technical knowledge of hotel booking systems, including Opera.

You are hungry for success, and love the challenge involved in winning business. You will have a proven track record of achievement in sales, preferably in the hospitality and/or tourism industry, and will impress us with your demonstrated ability to transform strong rapport with clients into solid business. Your sales flair will be complemented by strong time-management, reporting, computer and administrative skills.

This position is responsible for developing sales initiatives and strategies to achieve sales goals and enhance productivity and profits within the Conference & Events (C&E) sectors.  They will lead the team to explore new business opportunities whilst maintaining good relationships with established clients.

Showcase your outstanding interpersonal skills as a Reservations Sales Agent, where you will provide organizational and administrative support to the team and memorable service to our guests. We are looking for a detail-oriented, multi-tasker that is passionate about hospitality and providing exceptional service.

Your experience and skills include:

• Service focused personality.
• Proven customer services skills with sophisticated communication skills, both verbal and written.
• Computer literate with strong abilities in Microsoft Office.
• Excellent interpersonal skills with the ability to connect with others easily, as well as proven problem solving abilities.
• Highly responsible and reliable, demonstrating initiative as required.
• Ability to work well under pressure in a fast-paced, team-based environment.

What you will be doing:

• Consistently offer professional, friendly and engaging service while corresponding with guests via various methods in a timely manner.
• Book, enter and update room reservation requests & rooming lists, as well as build & maintain group blocks, using the relevant systems to ensure a flawless check-in & check-out process.
• Ensure accurate payment information is received and inputted in a timely manner.
• Maximize revenue by upselling guestrooms and recommending hotel facilities.
• Assist with balancing inventory/room types.
• Liaise and maintain strong working relationships with Sales, Food & Beverage, Front Office & other departments as required.
• Assist guests regarding hotel facilities in an informative and helpful way.

ALL about the role:

• Plan, develop and implement promotional strategies and marketing plans.​

• Upholding the portfolio brand standards, maximizing profitability, meeting targets and exceeding clients' needs​

• Work collaboratively with the entire Sales & Marketing team to achieve overall business objectives.​

• Understand competitor strengths and ongoing sales activities​

• Liaise with the Accor National Sales team to ensure access to key accounts and maximize any sales opportunities.​

• You will guide and lead other team members to succeed in setting goals. 

As our Sales Coordinator, you will play a vital role in managing incoming sales inquiries and converting them into successful business opportunities. Your responsibilities will include:

• Qualifying all incoming sales department phone calls and directing them to the appropriate sales representative based on the size and type of event.
• Monitoring the sales enquiry inbox and promptly actioning or distributing leads to the appropriate sales representative.
• Working reactively to convert leads and opportunities for group business, such as meetings, weddings, sporting and leisure groups.
• Assisting the proactive sales team in preparing proposals and contracts for clients, utilizing Opera Sales and Catering and ANAIS.
• Participating in prospecting research to identify new opportunities and conducting market research to source new meetings, conferences, and group business.
• Supporting the proactive sales team with confirming new business, including site inspections, quotes, contracts, and inquiries.
• Conducting regular market analysis to stay informed about trends.
• Having a complete understanding of the hotel’s sales vision, products, services, and rate structure to fulfill business objectives.
• Maintaining and building relationships with existing customers to ensure their business is retained.
• Assisting in managing the smooth running of the sales department through adequate and timely support.

Reporting to the Director of Sales and Marketing, this is a pivotal role in the team, where a self-driven proactive approach is paramount.

You will:

• Drive sales to ensure revenue and conversion targets are achieved for C&E business including Residentials.
• Liaise with the entire operations team to ensure high quality, impeccable service and experience is provided.
• Provide quotations for conference and events proposal covering venue, function, menu and accommodation costs ensuring revenue is maximized.
• Lead the reactive sales team including the overall coordination of events and conferences.
• Host high value client site visits and develop future business pipeline from repeat clients.
• You will be motivated, organized and outgoing by nature with the drive to continually learn and progress your career.
• Strong attention to detail and drive to succeed.
• Extensive experience in hotel Conference sales with a strong commercial acumen.

About the role

• Oversee and deliver performance objectives by successful delivery of Sales initiatives.
• Lead and manage the Sales teams to maximise market position of the hotels on an ongoing basis.
• Work with the Portfolio Director of Revenue and Portfolio Commercial Team to achieve optimum revpar/revenue/yield results for all segments of the business.
• Develop a tactical approach to ensure the acquisition of major business opportunities.
• Conduct regular meetings with the Sales team to share key communication and drive activity.
• Review weekly forecasts and market share reports and actively participate in ensuring business levels and market share is maintained.
• Maintain existing client base to ensure business is retained by building and developing relationships.
• Participate and represent hotels at key industry / trade events.

Exciting opportunity for a result-driven Sales Executive! Drive revenue growth, execute effective sales strategies and amplify our brand presence. Apply now to be a part of our vibrant team!

Key Duties include, but are not limited to the following:

• Proactive solicitation of Corporate Accounts within Global & SME
• Facilitate hotel site inspections
• Conduct quarterly production reviews with corporate accounts, TMCs and Consortia agencies
• Document preparation including proposals, contracts, and reports
• Manage the hotel RFP season effectively, ensuring all account data is analysed, RFPs are completed by the deadline, and business cases are prepared and submitted for consideration
• Ensure company profiles in Opera PMS are up to date and rates are regularly audited

What you'll be doing:

• Use the hotel systems to process and input all reservations types in an accurate and efficient manner.
• Maintain a positive selling approach to maximise yield in both occupancy and rates.
• Possess strong organisational skills and ability to prioritise workflow and workload individually and across the team.
• Respond to guest calls according to hotel policy and ensuring an outstanding guest experience.
• Co-ordinate group reservations.
• Ensure arrivals list is checked on a daily basis to displaying correct rate and market codes.
• Ensure accurate data is recorded for all reservations.

Reporting to the Director of Sales & Marketing, you will be responsible for the development of the conference & events sales team and drive revenue strategies to achieve targets.

Your responsibilities will encompass the development of new business opportunities, requiring a proactive approach and initiative. This position involves a proactive element, making it an ideal fit for those who thrive on the excitement of seeking and hunting out new business opportunities. If you have a passion for business development and the dedication to manage a small team, this role is tailored-made for you!

Reporting to the Director of Sales & Marketing, you will be responsible for managing and securing conference & events bookings for all venues with a key focus on our conference & events spaces. You will be empowered to determine clients’ event needs, responding to client enquiries, and providing quotes for event proposals covering venue, function, menu and beverage costs ensuring revenue is maximized. You will develop successful professional relationship with your clients and maintain effective and timely communications – before, during and after the event. Working closely with the Sales & Marketing Team you will have a focus on driving and converting business to ensure targets are met. You will continually liaise with the operations team to ensure high quality, impeccable service and experience is provided.

Reporting to the Director of Sales & Marketing, you will be responsible for managing and securing private event bookings for all venues. You will be empowered to determine clients’ event needs, responding to client enquiries, and providing quotes for event proposals covering venue, function, menu and beverage costs ensuring revenue is maximized. Working closely with the Sales & Marketing Team you will have a focus on driving and converting business to ensure targets are met. You will continually liaise with the operations team to ensure high quality, impeccable service and experience is provided.