What you'll be doing:
- Use the hotel systems to process and input all reservations types in an accurate and efficient manner.
- Maintain a positive selling approach to maximise yield in both occupancy and rates.
- Possess strong organisational skills and ability to prioritise workflow and workload individually and across the team.
- Respond to guest calls according to hotel policy and ensuring an outstanding guest experience.
- Co-ordinate group reservations.
- Ensure arrivals list is checked on a daily basis to displaying correct rate and market codes.
- Ensure accurate data is recorded for all reservations.
