Total 7 public relations executive job vacancies in Australia

We are looking for a savvy, resilient, motivated and highly energetic Executive Housekeeper, who has ability to think on your feet and solve problems. You will be a strong communicator with excellent written communication, exceptional organisational skills and the ability to balance multiple priorities and act with a sense of urgency, whilst remaining with an optimistic outlook.

You will be a Housekeeping professional with a passion for empowering, developing and motivating your team to succeed. We are seeking someone with a strong customer focus and a meticulous eye for detail to lead a newly formed team.

You will be responsible for the professional and cost effective running of the Housekeeping department, achieving high standards of cleanliness for guest rooms, public areas and back of house areas within the Novotel and ibis Sydney Olympic park consisting of 327 rooms.

Key to the success of this role:

• Knows how to drive results, has unwavering standards of cleanliness, quality & efficiency
• Expert in the use of OPERA and HubOS
• Highly analytical and has good understanding of rostering, productivity, and timekeeping
• Highly developed customer service skills and keen attention to detail
• Demonstrated inspirational leadership skills
• Full working rights for Australia (Australian Permanent Residency or Citizenship)

What does the successful applicant look like?

• The successful candidate will have an eye for opportunities to improve the service standard, increase revenue and reduce costs
• Highly adaptable, with proven leadership and strong initiative 
• Engages collaborative, positive relationships 

• Demonstrate a variety of culinary techniques and use these in the development of the culinary team.
• Maintain a strong multi-site kitchen facility that uses the collective team, and equipment resources efficiently to meet the needs of respective food outlets. 
• Meet, and exceed customer and guest expectations, enabling the Food & Beverage operation of the Hotel to be recognized as a purveyor of consistent, quality and value for money cuisine.
• Maintain and monitor hygiene, health and safety standards; and monitor that Hazard Analysis and Critical Control Point (HACCP) regulations are adhered to.
• Cultivate a positive work environment where learning and personal development are benchmarks by which quality improvement is driven.

What you’ll do

We are looking for an experienced Events Executive to join our team at Novotel Barossa Valley Resort. Under the guidance of the Director of Sales & Marketing, you will be responsible for coordinating and executing events, ensuring exceptional service and satisfaction for all our guests.

• Assist in the maintenance of conference database of key contacts / clients.
• Preparation and follow-up of conference proposals in conjunction with the Sales Executive
• Provide assistance in the formulation of quotations for conference proposals covering venue, function, menu and accommodation costs
• Complete organisation of conference activity / events from confirmation to post-event follow-up in order to ensure client satisfaction.
• Co-ordination and hosting of familiarisation and site inspection activity including follow-up.
• Co-ordination and production of conference collateral material, ie, conference kits, direct mail pieces in liaison with the Director of Sales and Marketing
• Attend and actively participate in weekly Banquets Event Order meetings and, where appropriate, sales meetings respecting the confidentiality of issues that may be discussed formally or informally.
• Assist as required in the management of food and beverage service within the conferencing and outside catering areas
• Ensure there is a high level of cleaning and maintenance of conference area, back of house, tableware, utensils and other materials and equipment used by conferencing
• Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
• Co-ordinate between conferencing and other relevant departments to ensure that preparations for conferences have been made.
• Ensure constant liaison with the Assistant F&B Manager to achieve the objectives of the conference department.

A Career that lets your passion shine:

• Respond to inbound leads, qualify business and conduct initial sales discussions
• Prepare proposals, curate, create, and execute seamless events from concept inquiry to completion
• Proactively communicate with clients to understand their needs and personalize events to exceed expectations
• Manage the timeline, logistics, budgets and delivery of events
• Showcase your passion for people and luxury hospitality by fostering strong client relationships, repeat business and excellent reviews
• Consistently achieve or exceed set KPIs
• Maximize revenue by showcasing exceptional upselling abilities and understanding client needs
• Work collaboratively with other departments to ensure the Hotel's goals are met, including Reservations, Front Office, Culinary and Food & Beverage
• Maintain accurate records and reporting across all sales and events management systems

In this crucial role, you will be responsible for maintaining the highest standards of cleanliness and guest comfort across all guestrooms and public areas, ensuring that every corner reflects the excellence of our hotel brand. Your leadership will have a direct impact on guest satisfaction, while driving operational success within the housekeeping department.

Key Responsibilities:

• Lead and inspire the housekeeping team to maintain high standards of cleanliness in guestrooms and public areas.
• Set and achieve productivity and expenditure targets in collaboration with the General Manager.
• Recruit, train, and mentor housekeeping staff to build a motivated, skilled, and high-performing team.
• Manage rostering, ensuring proper staffing levels are maintained, and oversee the accurate completion of timesheets.
• Address guest complaints and ensure feedback is shared with the Front Office Manager.
• Maintain accurate inventory of supplies, linens, and guest amenities.
• Oversee laundering processes, ensuring quality and timely return of linen and uniforms

If you’re ready to make an impact and drive performance, apply today and join our exceptional team.

A career that lets your passion shine:

The Guest Experience Executive (GEE) ensures an exceptional hotel experience by welcoming and assisting VIPs, loyal guests, and members of Accor programs, focusing on personalised service and special occasions. Acting as a key communication link with hotel management, the GEE coordinates guest preferences, requests, and stay details, supporting pre and post stay engagement. They also manage the Voice of the Guest platform, including sentiment analysis and responses, ensuring the Sofitel brand's luxury standards and guest journey expectations are met.

Position Overview:
We are looking for a dynamic and driven Sales & Marketing Executive to join our team. This versatile role involves managing event sales while supporting digital and social marketing efforts. If you have a passion for hospitality, enjoy working with people, and excel at customer service, we'd love to hear from you.

Key Responsibilities:

• Promptly respond to client inquiries with professionalism and care.
• Conduct engaging venue tours, showcasing our event spaces.
• Collaborate with clients to customize event packages, ensuring their needs are met.
• Foster strong client relationships to increase contract conversions and ensure repeat business.
• Work with the Marketing Manager to develop and curate engaging content for digital and social media platforms.
• Actively promote our accommodation, restaurant, bar, and event spaces to drive brand awareness and sales.
• Ensure a high level of customer service throughout the entire sales process.
• Coordinate event details across departments to ensure seamless execution and customer satisfaction.

Additional Responsibilities:

• Elevate the brand’s presence and drive sales leads through strategic marketing initiatives.
• Respond to group booking inquiries promptly via email or phone.
• Cultivate high-value client relationships with proactive sales strategies.
• Maximize revenue opportunities in group reservations, conferences, and events.
• Assist in the implementation of the sales & marketing plan alongside the Marketing Manager.
• Conduct sales inspections and familiarization visits to promote the hotel's offerings.
• Represent the property at trade events and industry functions.
• Create and coordinate social media posts to enhance brand visibility.