Total 741 workforce administration job vacancies in Others category in Australia

We're on the lookout for a dynamic Administration Assistant to add flair to our vibrant workplace. The position is a casual role based at our Wellington Views aged care home in Hobart, Tasmania.

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

About the Role:
The Administration Assistant provides general administrative support to both the General Manager and the facility. The position has direct responsibility for managing general office administration, reception, rostering, and associated support services. The Administration Assistant is responsible for liaising with employees, contractors, volunteers, visitors, residents, and their families at the facility.

Administration & Operational Key Duties:

• Provide a customer-focused reception service for the facility and promptly respond to or direct enquiries.
• Provide general administrative support to the General Manager (and other managerial employees), and perform a range of administrative tasks including but not limited to typing, photocopying, filing, answering telephone enquiries and general office duties.
• Roster employees using Time Target in accordance with the facility’s staffing requirements.
• Review timesheets against the roster as required by the General Manager.
• Source and roster replacement staff in the event of illness or unexpected absenteeism.
• Ensure timely response to all enquiries, and refer any compliment or complaint to the General Manager.
• Manage and order office and other general facility supplies to ensure efficient delivery of administrative services to the facility and residents.
• Develop reports and take accurate minutes of meetings as required.
• Arrange distribution of the facility resident newsletter as required.
• Maintain the key register and organise individuals to sign the required forms in relation to allocated keys.
• Collect mail each morning and distribute to staff and residents.
• Ensure outgoing mail is dispatched by the end of each working day.
• Manage and maintain facility evacuation kits.
• Any other task not defined but within the employee's skills, as directed by the organisation.

Essential:

• Minimum Certificate of Education or equivalent.
• Knowledge and experience of office procedures.
• High-level customer service skills.
• Advanced computer and word processing skills.
• Cash handling and banking experience.
• Current NDIS Worker Screening or National Police Certificate as applicable at the facility (or ability to acquire).
• Recognised qualification (Cert III) in business administration.
• Experience in residential aged care administration.

Desirable:

• Experience in rostering/ sick leave and holiday roster management.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we can offer you:

• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Meaningful work in a purpose-driven organisation.
• Long-term employment in a recession-proof sector.
• Learning, development, and growth opportunities.
• Discounted private health insurance.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
Respect - Treat all people with fairness and dignity
Care -  Look after and protect the elderly, and each other
Teamwork -  Encourage, cooperate, and build trust
Courage -  Do the right thing, even when it’s difficult
Integrity -  Be open, honest, and trustworthy
Innovation -  Think differently to solve problems.
Excellence -  Drive quality to continuously improve.

Location: Based at our Ringwood East office on the lands of the Wurundjeri People

Contract: Maternity Leave contract until December 2024

Hours: Full-time 38 hours per week

About the Refugee Health Program

The Refugee Health Program supports people who are newly arrived refugees, refugees who have ‘fallen through the health care gap”, asylum seekers, and people from a “refugee-like” background who arrive on different visa types (e.g. student, spousal etc).  It comprises of a multidisciplinary team made up of General Practitioners, a Nurse Practitioner, Registered Nurses, and Bicultural Workers. The purpose of the team is to ensure people from refugee and asylum-seeking backgrounds are comprehensively assessed on arrival and a plan of care is developed to optimise their health and quality of life. This service helps to support people to navigate the health system and to work with providers across this system to achieve optimal health outcomes. We aim to deliver coordinated, person-centred, effective, and appropriate care to clients from a refugee and asylum-seeking background.

Position Overview

This is a fantastic opportunity to make a positive impact on the lives of our clients. Working in close collaboration with our team of Refugee Health GP’s, Nurse Practitioner, Refugee Health Nurses and Bicultural workers, you will provide comprehensive administrative support which will contribute to the smooth running of the program. This will include (but is not limited to) scheduling of appointments, booking interpreter services, supporting internal and external referrals to services, and supporting the team with general administration. 

Key Responsibilities

• General Administration: Provide broad administrative support to Clinical and Complex Care Services teams and programs.
• Customer Service: Respond promptly to internal and external enquiries, manage customer appointments, and support recruitment and retention activities.
• Documentation: Draft and contribute to various documentation including minutes, presentations, reports, and general correspondence.
• Compliance: Support compliance reporting requirements and ensure all organizational, funding, and legislative obligations are met.
• Project Support: Assist with project activities, ensuring meticulous attention to detail, effective tracking of actions, and logistical support.
• Stakeholder Communication: Communicate clearly and effectively with stakeholders across all levels within the Primary Care teams and programs.

Qualifications and Skills

• Education: Certificate III/IV in Business Administration or Allied Health Assistant is highly regarded.
• Administrative Skills: Well-developed skills with a strong focus on attention to detail and accuracy.
• Technical Proficiency: Confident using MS Office Suite applications.
• Customer Service: Approachable with excellent customer service skills.
• Autonomy & Teamwork: Ability to work independently and collaboratively as part of a team.
• Problem Solving: Strong organizational, prioritization, and problem-solving abilities.
• Communication: Confident and effective communicator.
• Personal Attributes: High emotional intelligence, personal resilience, and tenacity.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Tanya Stott at [email protected]

Why Join EACH?

• Compensation: Generous Salary Packaging benefits of up to $18,550  
• Impactful Work: Make a positive difference in the lives of individuals in our community.
• Supportive Environment: Be part of a supportive team committed to professional development and personal growth.
• Diverse Opportunities: Engage with a variety of tasks and projects that offer growth and learning experiences.

Who We Are

For over 50 years, EACH has been dedicated to enhancing lives and fostering stronger communities through our health and support services. Our workforce comprises compassionate individuals ready to offer a wide range of services tailored to meet the unique needs of individuals from all walks of life. Join us in our mission and together, let's create meaningful change. 

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.