Total 40 Others/Any level Legal / Public / Security job vacancies in Australia & New Zealand

About LEAP

LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

Meet the Client Success Team

Our Client Success team are the experienced LEAP specialists responsible for managing, onboarding, training and retaining clients with LEAP’s Core product as well as Integrated Products and Apps. As a trusted LEAP expert, you’ll work closely with clients to enable easy and efficient utilisation of LEAP software, leaving our clients free to focus on what they do best.

You'll provide hands-on, on-site and face to face support that give our clients comfort and confidence in the power of our products. This is a valuable opportunity to have powerful impact in a meaningful space, guiding clients from day one right through to ‘business as usual’.

What you'll do

As our newest Sydney based Client Success Manager you will ensure long-term retention of our clients with your relationship management skills and knowledge of the legal industry. You will maximise our client's satisfaction and loyalty to the LEAP product which will minimise client churn, and effectively engage with at-risk clients to win their confidence and develop successful product adoption and retention strategies. You will be involved in aspects of support, account management, product and feature demonstration, education of clients and your day to day might look like this:

• Maximise the productivity of clients using LEAP by confidently demonstrating new features, products and add-ons
• Build trusted relationships by understanding the client’s challenges and needs and provide/facilitate effective solutions
• Work with key stakeholders (Principals and Practice Managers) to suggest improvements to productivity and utilisation using LEAP features and products
• Identify at-risk accounts by monitoring and analysing “Client Health” metrics, NPS results and other feedback to identify clients who are not realising the full benefit from their investment in LEAP
• Collate positive client testimonials for use in marketing material
• Represent the voice of the client to provide input into LEAP Dev, Marketing and Sales
• Collaborate closely with Implementations, Renewals and Companion Product teams to address issues and to identify expansion / upsell opportunities
• Ensure all client activity is accurately logged in Salesforce (CRM) in a timely manner
• Attend and present at conferences, roadshows, webinars, exhibitions and events, networking with existing clients and prospective clients
• Achieve individual and team targets, including “Top 5” goals aligned with the company’s goals

To be successful in this client facing role you will have 2+ years experience working in a law firm in some capacity and a proactive approach to client satisfaction. On top of that, you will bring:

• A proven ability to negotiate and engage in a confidence-winning manner, achieving commercial outcomes and high levels of client satisfaction and loyalty
• A track record of meeting and / or exceeding sales targets and KPIs
• The ability to build strong relationships with both clients and internal stakeholders through confidence and trust
• Experience navigating challenging situations and clients

You are the type of person who

• Builds trusting relationships using appropriate interpersonal styles to establish effective relationships with clients and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions
• Is proactive – you take prompt action to accomplish objectives, and achieve goals beyond what is required
• Is passionate about client satisfaction – you take responsibility for client satisfaction and loyalty and can sense the appropriate approach to ongoing client support
• Has high impact communication – you can clearly and succinctly convey information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others’ thoughts and actions
• Has exceptional time management – you can effectively manage your time and resources to ensure that work is completed efficiently and to the highest of standards!
• Has strong presentation skills – you can effectively present LEAP features to a group of people and ability to read the room

LEAP will provide you with the best training, equipment, mentoring and support that we are capable of to optimise the chances of you being successful. In addition to that you'll receive:

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Flexible Work Environment
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

Meet the Family Law team

LEAP Family Law is a team of experienced family lawyers, legal professionals, skilled developers, innovative LEAP designers, and client focused operational experts. With family law practice in mind, this newly formed team has embarked on a journey to enhance the core LEAP product and introduce new tools designed to address the unique challenges in family law.

What you'll do

As this team focus on building and improving more Family Law specific products and features, the Product Specialist will create global material to ensure that internal and external teams are up to date with these product releases and updates. You will work with developers and content teams to get the up-to-date information that you need, and you'll use your exceptional communication skills to deliver this in a variety of forms including documentation, training videos and webinars. You will see this through to client feedback ensuring client recommendations are communicated appropriately to developers. Your day to day will include:

• Creating and editing online knowledge articles for all LEAP Family Law products
• Producing Release Notes for product releases
• Training new and existing staff on using the software and demonstrate new features
• Producing videos for Marketing purposes and online learning platforms
• Work with internal teams to obtain an in-depth understanding of the products and the documentation requirements
• Translate highly technical language into a voice for business audiences
• Proactively seek new and innovate ways to produce and share content

You are proactive, hardworking and highly motivated to build your career in LegalTech. On top of that you'll need:

• At least 2 years of LEAP product knowledge.
• Advanced writing and communication skills, including editing and proof-reading
• Strong attention to detail and the ability to express complex technical ideas in a simplified way
• The ability to work across multiple product lines with high attention to detail
• To be a confident speaker with outstanding presentation and facilitation skills

LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all of the requirements above, we encourage you to still submit your application.

• We build and develop a market leading, “Legal Tech” product, with offices in Australia, New Zealand, United States, Canada, United Kingdom and the Republic of Ireland.

• We are committed to innovation and global expansion of our products and are constantly utilising new technologies to better our client experience.
• Our hybrid work environment offers the best of both worlds, whether you prefer to be in the office or work from home you have the flexibility to work however suits you.
• We encourage our employees to have a voice and to collaborate with each other to work on technical solutions, of course we have company visions and goals, but we want you to help us achieve these!
• We will invest our time and money in you to help develop your career. Open discussions and reviews will help us understand your career aspirations, maybe it’s a new certification you are after or an internal move to a new area, we will support you and your goals
• As a LEAP Family Law employee, you will receive a competitive salary and bonus that is reviewed regularly, paid learning and development opportunities, access to an employee share scheme that has been highly profitable, free platinum gym membership, great parental leave policy, social events and MUCH MORE!

Commercial Lawyer | Sydney/Melbourne/Brisbane

• Lead our Commercial Law division to tailor our world-class software to meet the needs of users in different jurisdictions in the area of Commercial law.
• This position shapes the success of our business and sets us apart from our competitors.
• Work for a Culture that values its Employees.

• Full-time, hybrid
  

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

ABOUT THE ROLE

As the Division Head for Corporate Law, you will guide LEAP’s efforts to deliver a robust combination of AI, software, legal content, and management advice tailored to Corporate Law. Your expertise will be instrumental in developing tools that help firms enhance profitability while delivering high-quality legal services.

WHAT YOU’LL DO

• Lead the integration of AI-driven technology solutions for Corporate Law firms.
• Work with cross-functional teams to ensure alignment with legal best practices.
• Provide strategic insights to refine LEAP’s offerings based on your Corporate Law experience.
• Manage a customer success team to assist Corporate Law firms in transitioning to AI.
• Oversee a sales and marketing team to establish strong relationships with Corporate Law firms and understand their needs.
• Innovate and ensure the highest standard of legal content and management advice for Corporate Law firms.
• Work closely with a supportive team, contributing to case strategy and ensuring cohesive progress Commercial Law product content.
• Provide legal expertise in drafting and reviewing content for Commercial Law planning products for Commercial Law claims.
• Collaborate with the Forms Designer Team and Database Design Team a to ensure that all product-related content (forms, templates, instructions) is legally sound, clear, and user-friendly
• and more.

WHAT YOU’LL BRING

• Meticulous attention to detail, especially when reviewing and drafting legal content to ensure accuracy, compliance, and legal sufficiency.
• Ability to identify potential legal risks and propose solutions that ensure content is both legally sound and user centric.
• Strong problem-solving skills to address legal risks and improve content usability.
• Strong organisational and project management abilities to manage multiple tasks, deadlines, and stakeholders in the content development process.

• 5+ years of legal practice experience in Corporate Law.
• Significant experience in commercial contracts or transactional law at a top-tier law firm or in-house legal department.
• Proven ability to independently identify and resolve multi-disciplinary legal issues, minimising risk while supporting business goals.
• Strong negotiation skills and the ability to manage multiple high-volume
• Exceptional written and verbal communication skills, with the ability to build trust and influence across all levels.
• Enthusiasm for technology and its potential to transform legal services.
• Excellent leadership, communication, and problem-solving skills. Management experience is highly regarded.
• Ability to thrive in a fast-paced, collaborative environment.

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Flexible Work Environment
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LIFE at LEAP
LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

More you should know

Discover the human side of cutting edge LegalTech.

Wills & Estates Lawyer, Sydney/Melbourne/Brisbane

• Lead our Elder Law/Wills & Estates division to help tailor our world-class software to meet the needs of users in different jurisdictions.
• This position shapes the success of our business and sets us apart from our competitors.
• We embrace the fun, dynamic, and flexible culture typical of tech companies, offering our employees a creative and supportive work environment with fantastic benefits
• Full-time, hybrid
  

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

ABOUT THE ROLE
As the Division Head for Elder Law, you will lead initiatives that ensure LEAP delivers the most effective combination of AI, software, legal content, and management advice specific to Elder Law. Your expertise will guide the development of AI tools that help law firms maximise revenue while providing exceptional value to their clients. You will also contribute to shaping the future of AI in legal technology, becoming part of the change in how the legal sector approaches AI-driven solutions.

WHAT YOU’LL DO

• Lead the development and integration of AI-driven legal technology solutions in Elder Law.
• Collaborate with cross-functional teams to align with legal best practices and client needs.
• Provide strategic insights to enhance LEAP’s offerings based on your Elder Law experience.
• Manage a customer success team to help law firms successfully adopt AI.
• Oversee a sales and marketing team to cultivate relationships with Elder Law firms, understanding their challenges and opportunities.
• Drive innovation in Elder Law AI applications and ensure high-quality legal content.
• Work closely with a supportive team, contributing to case strategy and ensuring cohesive progress Wills and Estates product content.
• Provide legal expertise in drafting and reviewing content for estate planning products, including wills, trusts, as well as estate administration tools including probate services and family provision claims.
• Collaborate with the Forms Designer Team and Database Design Team a to ensure that all product-related content (forms, templates, instructions) is legally sound, clear, and user-friendly.
• Contribute to creating product-specific content, ensuring it is accurate and compliant.

and more.

WHAT YOU’LL BRING

• Meticulous attention to detail, especially when reviewing and drafting legal content to ensure accuracy, compliance, and legal sufficiency.
• Ability to identify potential legal risks and propose solutions that ensure content is both legally sound and user centric.
• Familiarity with estate planning and estate administration law across different jurisdictions, and the ability to create content that complies with varying laws.
• Ability to analyse user feedback and legal challenges within product development, providing legal solutions to improve product design and functionality.

• Minimum of 4-5 years of hands-on experience in Wills & Estates/Elder Law with in-depth knowledge of estate planning and/or estate administration.   
• Passion for technology and its potential to transform the legal profession.
• Excellent leadership, communication, and analytical skills.
• Ability to work collaboratively in a fast-paced, innovative environment.
• Management experience is highly regarded.
• Specialisation in one Australian jurisdiction, with the eagerness and ability to research and learn other jurisdictions.
• Strong understanding of relevant laws and regulations across multiple jurisdictions related to estate planning and/or estate administration.

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Flexible Work Environment
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LIFE at LEAP
LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

More you should know

Discover the human side of cutting edge LegalTech.

Personal Injury Lawyer | Sydney/Melbourne/Brisbane

• Lead our Personal Injury division to help tailor our world-class software to meet the needs of users in different jurisdictions in different areas of law.
• This position shapes the success of our business and sets us apart from our competitors.
• We embrace the fun, dynamic, and flexible culture typical of tech companies, offering our employees a creative and supportive work environment with fantastic benefits
• Full-time, hybrid

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

ABOUT THE ROLE
As the Division Head for Personal Injury Law, you will spearhead initiatives to ensure LEAP delivers effective AI tools, software, legal content, and management advice tailored to Personal Injury practices. Your legal expertise will drive the development of AI tools to help law firms maximise revenue and provide exceptional client service. In addition to leading a division, you'll be at the cutting edge of AI-driven change in the legal sector, shaping the way firms utilise technology to revolutionise their practices.

WHAT YOU’LL DO

• Lead the development and integration of AI-driven legal technology solutions in Personal Injury Law.
• Collaborate with cross-functional teams to ensure alignment with legal best practices and client needs.
• Provide strategic insights to improve LEAPs offerings for Personal Injury practices.
• Manage a customer success team to assist law firms in adopting AI solutions.
• Lead a sales and marketing team to engage with Personal Injury law firms, identifying their needs and opportunities.
• Drive innovation and ensure high-quality legal content for Personal Injury Law.
• Work closely with a supportive team, contributing to case strategy and ensuring cohesive progress Personal Injury (including Workers Compensation, Common Law and Work Injury Damages) product content.
• Provide legal expertise in drafting and reviewing content for Personal Injury products.
• Collaborate with the Forms Designer Team and Database Design Team a to ensure that all product-related content (forms, templates, instructions) is legally sound, clear, and user-friendly.
• Contribute to creating product-specific content, ensuring it is accurate and compliant.
• Ensure that all Personal Injury products and content comply with applicable legal requirements in different state jurisdictions.

WHAT YOU’LL BRING

• Meticulous attention to detail, especially when reviewing and drafting legal content to ensure accuracy, compliance, and legal sufficiency.
• Ability to identify potential legal risks and propose solutions that ensure content is both legally sound and user centric.
• Familiarity with Personal Injury law across different jurisdictions, and the ability to create content that complies with varying laws.
• Ability to analyse user feedback and legal challenges within product development, providing legal solutions to improve product design and functionality.
• Strong problem-solving skills to address legal risks and improve content usability.
• Strong organizational and project management abilities to manage multiple tasks, deadlines, and stakeholders in the content development process.

• 5+ years of legal practice experience in Personal Injury Law.
• Passion for technology and AI-driven solutions in the legal space.
• Strong leadership, communication, and analytical abilities.
• Comfortable working collaboratively in an innovative environment.
• Management experience is an advantage.
• Experience in managing personal injury cases as well as solid litigation experience.
• Exceptional communication and drafting skills
• Strong understanding of relevant laws and regulations across multiple jurisdictions related to Personal Injury administration.

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Flexible Work Environment
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LIFE at LEAP
LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

More you should know

Discover the human side of cutting edge LegalTech.

“When you believe in the power of LEAP, it’s easy to help our network of lawyers believe too.”

CLIENT RELATIONSHIP MANAGER, Sydney Australia

·        Our Client Relationship Managers ensure long-term retention of our clients, maximising their satisfaction of, and loyalty to LEAP.

·        Work for a Culture that values its Employees

·        Full-time, hybrid

ABOUT LEAP

LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE CLIENT RELATIONSHIP TEAM

Our Client Relationship Managers are the passionate product experts building trusted client relationships that turn new and existing customers into proud LEAP advocates. A team of friendly, caring problem solvers who thrive on helping others.

Reporting to the Director of Client Engagement, you will be involved in aspects of support, account management, product and feature demonstration, education of clients and more. 

Our Client Relationship Managers ensure long-term retention of our clients, maximising their satisfaction of, and loyalty to, LEAP and minimising client churn. They effectively engage with at-risk clients to win their confidence and to develop successful product adoption and retention strategies.

WHAT YOU’LL DO

·        Maximise the productivity of clients using LEAP by confidently demonstrating new features, products and add-ons

·        Build trusted relationships by understanding the client’s challenges and needs and provide/facilitate effective solutions

·        Work with key stakeholders (Principals and Practice Managers) to suggest improvements to productivity and utilisation using LEAP features and products

·        Identify at-risk accounts by monitoring and analysing “Client Health” metrics, NPS results and other feedback to identify clients who are not realising the full benefit from their investment in LEAP

·        Collate positive client testimonials for use in marketing material

·        Represent the voice of the client to provide input into LEAP Dev, Marketing and Sales

·        Collaborate closely with Implementations, Renewals and Companion Product teams to address issues and to identify expansion / upsell opportunities

·        Ensure all client activity is accurately logged in Salesforce (CRM) in a timely manner

·        Attend and present at conferences, roadshows, webinars, exhibitions and events, networking with existing clients and prospective clients

·        Achieve individual and team targets, including “Top 5” goals aligned with the company’s goals

WHAT YOU’LL BRING

• Experience working within the legal industry, preferably in practice management
• Proven ability to negotiate and engage in a confidence-winning manner, achieving commercial outcomes and high levels of client satisfaction and loyalty
• Track record of meeting and / or exceeding sales targets and KPIs
• Ability to build strong relationships with both clients and internal stakeholders through confidence and trust
• Effectively deal with difficult clients and situations
• Experience within a similar business development/relationship-building role (desired, but not essential)

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LIFE AT LEAP

LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

More you should know

Discover the human side of cutting edge LegalTech.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

Primary Accountabilities, Duties and Responsibilities:

• Develop and implement robust security measures to protect our digital infrastructure.
• Conduct regular security assessments and audits to identify vulnerabilities and mitigate risks.
• Collaborate with cross-functional teams to integrate security best practices into our products and processes.
• Stay updated on emerging cyber threats and industry trends to proactively enhance our security posture.
• Respond to security incidents promptly, investigate root causes, and implement corrective actions.

We'd love to hear from you if have:

• Bachelor's degree in Computer Science, Cyber Security, or a related field.
• Demonstrable experience in cyber security roles, preferably within the payments sector.
• Proficiency in network security, encryption protocols, and secure coding practices.
• Relevant certifications (e.g., CISSP, CEH) are advantageous.

What's Next:
We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

*AP+ are not working with Recruitment Agencies for this role*

The Game Changers:
At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

At Australian Payments Plus (AP+), we're on a mission to revolutionise the payments industry and ensure the security of payments infrastructure across Australia. As the Chief Information Security Officer (CISO), you will play a critical role in safeguarding AP+ systems and data from cyber threats.

As the CISO, you will provide strategic and operational leadership for AP+'s information security program. You will develop and implement comprehensive security initiatives, policies, and procedures to protect our systems, networks, and data. You will be responsible for identifying and mitigating risks, managing security incidents, and ensuring compliance with relevant regulations and standards.

In addition, you will drive a culture of security awareness and promote best practices across the organisation. You will collaborate with cross-functional teams to integrate security into the development lifecycle and provide guidance on secure coding practices. You will also stay up to date with the latest industry trends and emerging threats to continuously enhance AP+'s security posture.

As the CISO your key responsibilities will be:

• Cyber Security Management
• Identity & Access Management
• Risk Management
• Security Architecture
• Testing, Compliance & Certifications
• Partner & Vendor Management
• People Leadership

In order to be considered for the CISO role you will need to demonstrate:

• Tertiary qualifications in Computer Science, Information Technology, or a related discipline.  And/or equivalent relevant knowledge and experience. 
• Professional security management certification such as CISM, CISSP or equivalent.
• Robust and proven experience leading and growing security functions in innovative, leading edge and fast paced environments.
• 10+ years’ experience in risk management and information security in a technical environment
• Experience leading, directing and developing technical staff in the execution of security program and project initiatives.
• Experience with contract and vendor negotiations and management including managed services.
• Experience with Cloud computing.
• Experience creating, testing and maintaining business continuity management and disaster recovery plans.
• Effective interpretation of security-related data allows CISOs to detect potential security threats.
• In-depth technical knowledge of cybersecurity tools and concepts, such as intrusion detection systems, firewalls, risk identifying tools and SIEM systems
• Strong understanding of information security, risk, privacy, and regulatory compliance
• Extensive knowledge of risk management techniques.
• Innovative thinking and leadership with an ability to lead and motivate cross-functional, interdisciplinary teams.
• Familiarity with relevant regulations and standards (e.g., PCI-DSS, ISO 27001).

What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.
We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.

LegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. We have assisted over 200,000 businesses across the UK, Australia and New Zealand, and we’re just scratching the surface. We were named Law Firm of the Year at the 2021 and 2022 Australasian Law Awards and a 5-star Employer of Choice by Australasian Lawyer in 2023.

The Opportunity

We are excited to be recruiting recent law graduates to join LegalVision as part of our July 2024 Graduate Program intake!

The intake will include full-time, permanent roles in the following practice areas:

• Franchising
• Immigration

There will be no rotations. When submitting your application, please indicate your preferred practice area/s.

Successful candidates must be available to commence full-time work in our Sydney office no later than Tuesday, 9 July 2024.

The LegalVision Graduate Program presents a unique opportunity to launch your legal career at Australia’s fastest-growing law firm. LegalVision was founded to improve access for every business to quality legal services, disrupt the traditional law firm model, and promote a culture of technological innovation in Australia and beyond. As a Graduate at LegalVision, you will play a critical role in bringing this mission to life. 

You will receive comprehensive formal and on-the-job training focused on technical legal knowledge, matter management, and client service to give you a strong understanding of the legal needs of Australian businesses, in order to provide pragmatic advice.

What You’ll Be Doing

Under the supervision of our Practice Leaders and Senior Lawyers, you’ll be communicating directly with clients and taking carriage of matters from your first few months! You’ll play a key role in helping clients to efficiently resolve their legal issues while providing an excellent client experience along the way.

Depending on your chosen Practice Area, the responsibilities of our graduate lawyers may include (among other things): 

• Franchising: Advising on all aspects of franchising law, including the preparation of franchising agreements, assisting and advising clients with initial franchise structuring and set-ups, negotiating grants, renewals and surrenders, assisting with franchise sales and buybacks, and advising clients on the management of their franchise network.
• Immigration: Assisting corporate clients and high-profile individuals in relation to employer-sponsored work visas, labour agreements, global talent visas, training visas and business innovation and investor visas.

The Ideal Candidate

• Qualified with strong academics: You are a recent law graduate with strong grades and are either already admitted as a Lawyer or will be admitted by the end of 2024.
• Wants to do things differently and isn’t the average law graduate: You have an entrepreneurial mindset and are keen to grow as a lawyer in an innovative, tech-driven NewLaw environment.
• Passionate about the client experience: You are focused on your clients and you’re dedicated to creating experiences that exceed client expectations.
• Personable, empathetic and resilient: You are friendly, warm and professional. You celebrate the ups and push through and learn from the downs.
• Cool and calm under pressure: You are an organised and efficient worker, and can effectively manage competing priorities.

The Perks

• Fast-paced environment with accelerated growth opportunities for high performers.
• Talented and energetic teammates across Australia, New Zealand and the UK.
• Unlock additional annual leave per year, plus paid birthday leave, volunteering leave, and parental leave.
• Annual budget to spend on external learning and development opportunities.
• Regular firm-wide socials, drinks and team lunches.
• Friendly and relaxed office environment in Surry Hills, super close to Central Station.

Apply Today!

If joining LegalVision as a Graduate Lawyer sounds like the perfect start to your legal career, we’d love to hear from you! Applications close at 11:59 pm AEST on Sunday, 5 May 2024. Applications must be accompanied by your final (or most recent if you haven't yet finished uni) academic transcript.

1. Please let us know which is your preferred practice area?
2. Tell us why you're excited to apply for a graduate role in this practice area!
   

Shortlisted candidates will be invited to participate in a phone screen, followed by an in-person interview at our Surry Hills office.

Good luck!

• Are you a technical whizz looking for a new challenge?
• Deliver exceptional customer service to troubleshoot our clients’ issues
• Be part of a supportive and nurturing team

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

About the team
Help is at the heart of everything we do at LEAP and no one knows that better than the friendly faces and voices of our invaluable team. Our entire team are passionate, driven, customer focussed consultants that strive to provide world class services to our clients, who thrive on improving the customer experience as well as driving internal efficiencies.

You will build your product knowledge by resolving product, software and related environmental issues as reported by our clients in a high-volume, transactional environment.

We are looking for two HelpDesk roles available to support our Family Law and Property teams.

What you'll do

• Provide excellent customer service whilst resolving LEAP product queries in an accurate and timely manner
• Answer general client software and hardware queries
• Action inbound and outbound calls as assigned to achieve daily KPIs
• Troubleshoot, diagnose, and resolve application issues
• Capture notes using standard notes template in CRM, including recording detailed information for all calls requiring further escalation
• Maintain LEAP software knowledge against the capability matrix

What you'll bring

• Technical expertise – you will have a strong technical background, confident in cmd command prompts, interpreting xml files,  and be capable of independently resolving client related tech issues within LEAP software
• A passion for providing excellent customer service and seeing problems through to resolution.
• Proven ability to manage high-volume, transactional calls.
• Competence in MS Office
• Building customer loyalty – you effectively meet customer needs, build productive customer relationships, and take responsibility for customer satisfaction and loyalty.
• Technical / professional knowledge and skills – you’ve achieved a good level of technical and professional skill, and understanding of relevant areas of law, and you keep up with current developments and trends in those areas of expertise.
• High impact communication – you can clearly and succinctly convey information and ideas to individuals and groups in a variety of situations. You communicate in a focused and compelling way.
• A proactive approach. You take prompt action to accomplish objectives, taking action to achieve goals beyond what is required.
• Managing work (includes time management) – effectively managing one’s time and resources to ensure that work is completed efficiently
• Demonstrated ability to learn new skills – you can assimilate and apply new job-related information in a timely manner.

What you’ll get

• Friendly, supportive, and driven culture
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Complimentary gym membership
• Fully stocked pantry
• Monthly massages
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Opportunity to participate in our Employee Share Plan

Position Summary:

With the assistance of a small team, the ICT Security Manager will lead Acquire’s Information Security capabilities focusing upon the in-depth protection of Information Assets stored, processed, or transmitted by Acquire BPO.

This is a hands-on technical and administrative role, working in a complex multi tenanted environment with highly diverse requirements across numerous countries.  As a key role in Acquire BPO’s overall capabilities you will work alongside business operations, compliance, finance, and other departments in addition to technology

This role has organisation wide visibility, accountabilities and is part of the overall Risk Governance framework.

Responsibilities:

• Lead and develop a small team of Information Security Specialists
• Ensure that all technical controls adopted by the company are in-place and effective.
• Ensure all technical controls are effectively monitored, administered, and maintained.
• Ensure all process relating to the ongoing operation of each technical control are current, appropriate, and monitored for effectiveness.
• Provide advice in a consulting capacity to other aspect of the business with regard to the securing and protection of any information assets stored, processed or transmitted by Acquire.
• Exert continuous effort to further the protection of Information Assets.
• Participate in the investigation of Information Security Incidents, providing subject matter expertise and lead all technical aspects of the Investigation.
• Actively promote within the company and to our Customers ongoing awareness and opportunities for improvement in Information Security.
• Lead the efforts in retaining current Information Security certifications & standards adopted by the Company ( PCI-DSS 3.2 ( Level 1 - Service Provider) SOC-I, SOC II, HIPPA) and the adoption of new standards.
• Manage 3rd party suppliers involved in security assessment activities.
• Establish working relationships both Internally and externally.

Accountabilities:

• Effectiveness of all technical Information Security controls.
• Proactive monitoring, analysis and initiation of action based upon observed infosec events and behaviours.
• Timely implementation of any remediation activities identified.
• Meet project schedules and delivery framework requirements.
• Effective and efficient working relationship with customers, the ICT Team, and other departments within the company.
• Manage support issues and enquiries within a timely manner.

Knowledge, Skills and Experience:

• Attention to detail, problem solving, collaborative & outcome focused attitude.
• A passion for continuous improvement.  
• Experience at a detailed level securing mission critical data in a 24*7 non-stop environment.
• Ability to work within a team of highly specialised engineers, leveraging and sharing knowledge.
• In-depth foundation knowledge of communications technology ( How it Works)
• In-depth understand of data encryption standards and techniques.
• Extensive experience leveraging security analytical tools ( SIEM, testing, trace & debug ) in detecting and responding to threats.
• An understanding of both commercial and open source development environments, languages and databases.
• Detailed understanding of and experience implementing or maintain security standards such as PCI-DSS, SOC, ISO-27001, GDPR, HIPPA, NIST.  
• Experience in strategically, tactically, and operationally furthering an organisations security posture.
• A pragmatic approach to management of information across an organisation.
• Detailed understanding in assessing the value of information, the application of classifications, categorisation, treatments and security controls.

Relationships:

• ICT Engineering and support teams
• Senior members of all other departments within the company
• Customers

Join the A-Team and experience the A-Life!

Intuition Machines uses AI/ML to build enterprise security products. We apply our research to systems that serve hundreds of millions of people, with a team distributed around the world. You are probably familiar with our best-known product, the hCaptcha security suite. Our approach is simple: low overhead, small teams, and rapid iteration.

As a Senior Cyber Security Analyst, you will leverage your expertise in bot detection, web traffic analysis, and deep behavioral analytics to identify and investigate anomalous activities within our hCaptcha SaaS security platform.

Your primary responsibilities will include conducting advanced investigations of potential automated and human threats, analyzing complex patterns and behaviors, and developing actionable insights to enhance our security posture. Working closely with other teams, you will contribute to the continuous improvement of our AI/ML detection and response capabilities, ensuring that our platform remains resilient against evolving cybersecurity challenges.

By staying up-to-date with the latest developments in the cybersecurity landscape, you will play a pivotal role in fortifying the security of our platform, thereby protecting our Customers' data and digital assets.

What will you do:

• Monitor, identify and analyze events from a range of sources to spot threats and respond to such incidents with a sense of urgency.
• Collaborate with globally distributed teams to accomplish tasks.
• Assist in the collection of metrics to measure the efficiency of Security Operations functions.
• Audit the effectiveness of security measures to check if the systems meet the Security compliance norms.
• Assist in implementation of security policies and procedures.
• Fine-tune of the process and eventually update standard operating procedures for the team.
• Participate in various stages of incident investigations and threat hunting engagements.
• Work closely with internal company teams such as Product, Customer Success, etc.

What we are looking for:

• Exposure to web and API security, coding standards, WAFs, advanced persistent threat actors, botnets (off the shelf and custom) and attack mitigation.
• Hands-on SQL proficiency is a must-have.
• Knowledge of managing, securing and preparing production web environments with tools like Kubernetes.
• Familiar with Threat Hunting - Web/ API, web hacking, web data analysis or WAF hands-on experience.
• In-depth knowledge of the web technology and web application security field.
• Deep understanding of the cybersecurity threat landscape, and the attacker mindset.
• Experience in scripting and programming (JavaScript, Python, etc.).
• Interest in keeping up with industry trends and market demands to recommend product enhancements and new sources of intelligence.
• Demonstrated interest in working with data and metrics as applied to security.
• Be a great collaborator and communicator, stay curious and enjoy innovating. Nothing stands still in security.

Nice to Have:

• Familiarity with open source analytics and visualization tools like Grafana, Apache Superset.
• Experience red-teaming, especially developing bot-nets and whitehat hacking.
• Hands on knowledge on Web security modules and secure configuration.
• Hands-on experience and proficiency in API test automation and standardization.
• Experience and solid knowledge on computer and network security.
• Integrating security into build automation, deployment automation, test automation, SDLC orchestration, environment management, monitoring, and production.
• Mentor development teams, review pull requests, and guide evolution of the development pipeline.
• Experience with modern application packaging, deployment, containerisation, bug tracking tools and other supporting tools (Jenkins, Docker, Kubernetes, etc.).
• Familiar with ISMS (ISO/IEC 27001), SOC2, NIST Cybersecurity Framework, CIS Controls and Open Web Application Security Project.

What we offer:

• Fully remote position with flexible working hours.
• An inspiring team of colleagues spread all over the world.
• Pleasant, modern development and deployment workflows: ship early, ship often.
• High impact: lots of users, happy customers, high growth, and cutting edge R&D.
• Flat organization, direct interaction with customer teams.

We are committed to building an inclusive and diverse global workforce. We believe that the best way to learn, grow, and succeed, both as individuals and as a company, is to foster a culture that is fundamentally rooted in equality.

Join us as we transform cyber security, user privacy, and machine learning online!

LegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. We have assisted over 200,000 businesses across the UK, Australia and New Zealand, and we’re just scratching the surface. We were named Law Firm of the Year at the 2021 and 2022 Australasian Law Awards and a 5 star Employer of Choice by Australiasian Lawyer in 2023.

The Opportunity

An exciting opportunity has arisen for a Law Graduate to join our Corporate Transactions team in Sydney on a permanent basis. LegalVision was founded to improve access for every business to quality legal services, disrupt the traditional law firm model, and promote a culture of technological innovation in Australia and beyond. As a Graduate at LegalVision, you will play a critical role in bringing this mission to life.

You will assist and work alongside a team of highly experienced Capital Raising and Corporate M+A lawyers to deliver quality work and an exceptional experience to every client you interact with. We act for an incredibly diverse client base, including early stage start-ups, scale ups, VCs, government growth funds, angel investors and venture debt providers. We assist with a broad range of transactions including pre-seed capital raising to Series F rounds and beyond; small business sales to large, complex M+A deals; and debt (including venture debt) transactions.

You will receive comprehensive formal and on the job training focused on technical legal knowledge, matter management, and client service to give you a strong understanding of the legal needs of Australian businesses, in order to provide pragmatic advice.

What You’ll Be Doing

Under the supervision of our Practice Leaders and Senior Lawyers, you’ll be communicating with clients and taking care of matters from your first month! A typical day for our graduate lawyers may include (among other things):

• Conducting legal research.
• Providing oral and written advice to clients on a broad range of legal matters (including as part of our industry leading Legal Advice Consultation service).
• Drafting simple transaction documents.
• Preparing board and shareholder resolutions and other ancillary documents.
• Preparing ASIC updates.
• Assisting with due diligence (such as undertaking company and PPSR searches).

The Ideal Candidate

• Qualified with strong academics: You are a recent law graduate with strong grades and are either already admitted as a Lawyer, or will be admitted by the end of July 2024.
• Wants to do things differently and isn’t the average law graduate: You have an entrepreneurial mindset and are keen to grow as a lawyer in an innovative NewLaw environment.
• Passionate about the client experience: You are focused on your clients and you’re dedicated to creating experiences that exceed client expectations.
• Personable, empathetic and resilient: You are friendly, warm and professional. You celebrate the ups and push through and learn from the downs.
• Cool and calm under pressure: You are an organised and efficient worker, and can effectively manage competing priorities.

The Perks

• Fast-paced environment with accelerated growth opportunities for high performers.
• Talented and energetic teammates across the UK, Australia and New Zealand.
• 25 days annual leave per year, plus paid birthday leave, volunteering leave, and parental leave.
• Annual budget to spend on external learning and development.
• Regular firm-wide socials, drinks and team lunches.
• Vibrant (and dog friendly!) office environment in Surry Hills, super close to Central Station.
• No suits = more money to spend at Messina up the road!

Apply Today!

If joining LegalVision as a Graduate sounds like the perfect start to your legal career, we’d love to hear from you. 

Good luck!

A note to recruiters: we’re all over this role, so there’s no need for you to get in touch. LegalVision does not accept unsolicited CVs or responsibility for any fees related to unsolicited CVs. Thanks!