Total 592 assistant hr manager job vacancies in Information Technology category in Australia

As our Technology Manager - Apps and Data you’ll be required to bring a combination of technical knowledge and leadership capability with a strong focus on people management of a skilled team of IT professionals. In this role you’ll play a crucial role in shaping the technological landscape for NEXTDC while fostering a positive and dynamic team culture.

Included in the teams you’ll be managing are experienced professionals covering:

• Customer app and integrations: Azure, .Net framework, C# Angular/React
• Salesforce: Sales Cloud, Service Cloud, Experience Cloud
• ServiceNow: Workflows, Forms, View, Integration
• Data: Maintain Data Models, Reporting, Data Mart

To be successful in this position you will show an entrepreneurial mindset and bring value to the following areas:

Leadership and Team Management: Ensuring a collaborative and productive environment. Fostering growth and development. Performance reviews and employee engagement.

Operational Oversight: Implement robust monitoring and alerting systems. Develop comprehensive backup strategies and recovery plans. Adopt best practices for cloud operations

Project Oversight: Coordinate with project managers to align IT projects with business objectives and timelines. Overseeing design, development, and deployment processes. Manage resource allocation effectively to meet project deadlines and budget constraints.

Strategic Planning: Collaborate with senior management to define IT strategies and initiatives that support the company's goals. Develop and implement policies and procedures to enhance efficiency and standardize best practices.

Budget and Resource Management: Negotiate with vendors and suppliers to procure high-quality services and products at competitive prices. Monitor IT expenditures and provide reports to senior management on financial performance.

The role of the Network Manager is to ensure that TOMRA’s Network of NSW Collection Return Points are managed to provide the best customer experience and ensure a safe and operationally efficient site management.

Some of the duties you will perform: 

• Drive the production of compelling business cases and analysis to support services to our sites and customers
• Develop a comprehensive site management plan with a focus on site retention
• Ensure that TOMRA kiosk’s solutions are operational and meeting our up-time SLA obligations
• Manage site maintenance to budget
• Work cross functionally to drive volume to site
• Manage a network of TOMRA Operated Return and Earn sites, ensuring smooth operations, safety, and positive customer experiences.
• Enable Area Supervisors to maintain a safe network and address safety hazards, and incidents as they arise.
• Support team of Area Supervisors to foster positive relationships with landlords and drive ongoing landlord engagement and commitment to Return and Earn scheme.
• Lead a team of Area Supervisors, providing guidance, support, and performance management.
• Work cross functionally, and with direct reports to create necessary processes, and utilize existing technology to do so efficiently.
• Analyse monthly results, explain key variances, and participate in total forecasts. Oversee and manage per site profitability.
• Provide regular reporting to Join Venture partners, and Internal Stakeholders on health of the NSW Network.
• Build strong relationships with internal and external stakeholders, including local authorities, community groups, and partners.
• Manage external contractors involved in network uptime, cleanliness, and maintenance. Ensure compliance with contracts, quality standards, and safety regulations.
• Collaborate with other departments on initiatives, projects, and process improvements.

Revolutionise AI Products as a Technical Product Manager

Are you a strategic and technical product leader passionate about building cutting-edge AI solutions that transform industries? Join our team of innovators at Nearmap and drive the future of artificial intelligence.

As a Technical Product Manager, you'll spearhead the development of our revolutionary AI platforms and products. From ideation to launch, you'll collaborate with brilliant minds in machine learning, data science, engineering, and design to deliver intelligent technologies that solve complex challenges.

The scope of your role will include (but not limited to):

Roadmap Delivery Ownership

• Manage and prioritise the product backlog in your area of responsibility, balancing the (often competing) needs and requests of multiple parties: customers, Solution Product Managers, Sales, Engineering, senior management.
• Be the custodian of your platform or project area on behalf of your customers and Nearmap – ensure that solutions are consistent, practical, high-quality and forward-thinking.

Analysis

• Take market-driven product requirements from Solution Managers and others, and add sufficient clarification and detail so that development teams can estimate, plan, design and implement with confidence.
• Work with designers and developers to synthesise diverse and competing vertical requirements into practical solutions that meet both the specific needs of the verticals, and the general needs of a broad customer base.
• Understand your customer in a data-driven manner – analyse available customer data, identify gaps in the data and recommend ways of plugging the gaps.
• Contribute to customer discovery (e.g. interviews) where needed.
• Predict and plan for future customer and infrastructure needs.

Delivery

• Be the Product Owner of your agile development team. Write crystal-clear user stories. Encourage and support iterative and collaborative development, favouring people over process.
• Identify and manage dependencies and risks.
• Help manage and coordinate releases.
• Facilitate reporting of progress against estimated dates, to Product leadership and senior management.

Continuous Improvement

• Identify opportunities to improve the way we work, and help make the changes happen.
• Identify necessary improvements to critical software systems and infrastructure to meet the needs of an evolving company and growing customer base.

If you join us on this exciting journey, you’ll love our inclusive values and share our ambition to become the source of truth that helps shape decisions for the liveable world.

Skills & experience we are looking for:

• Five or more years’ experience as a Technical Product Manager, Product Owner, Business Analyst or Systems Analyst working with agile development teams.
• Demonstrated success working with Product and Engineering teams to deliver quality product to market.
• Experience working on highly technical products and in highly technical organisations.
• Digital and SaaS product development.
• Software development, geospatial experience, or other similar technical chops
• Excellent written, visual and verbal presentation skills.
• Strong ability to detect and then resolve ambiguity.
• Good negotiation skills.
• Good influence skills, especially in teams.
• Sound understanding of software development process and a love for technology.

So, who is Till Payments?

Till Payments is a division of Nuvei (Nasdaq, TSX:NVEI). Focused on creating next-generation payment solutions designed to accelerate business. The payments game is always evolving and Till is staying one step ahead, building world-class technology paired with local service to support customers.

 As we integrate with Nuvei, we pledge to stay true to our roots and deliver even greater value to our merchants and partners.

Let’s talk about the role you’ll play towards our success

No two days in a high growth scale up are the same, but these will be your key responsibilities:

• Hands up Management & Ownership of all Data Platform Assets (Azure Synapse, Azure SQL, Azure ADF, PowerBI & related services)
• Continuous Improvement
• Release Management
• Performance & Optimisation Monitoring
• Team Management
• Catalog Management
  

Who are you, and what experience will you bring?

• 7 Years+ Industry Experience
• Sound Proficient Demonstrated knowledge within
• ADF
• Synapse, Azure SQL & Azure DWH
• Azure DataLake
• Azure Analytics
• Data Integration Tools
• Power BI
• Data Modelling
• ETL
• Data ingestion, Integrity & Data Quality

And here’s why we think you’ll love working at Till:

• A dynamic, inclusive, and supportive work environment that fosters collaboration, innovation, and creativity.
• Opportunities for career advancement and growth, with a strong focus on internal promotions and employee development and the option to move within Nuvei’s global network
• Employee recognition and reward programs, acknowledging outstanding performance and contributions to the company.
• By joining our organisation, you will be part of a forward-thinking team that values your expertise and is committed to your personal and professional growth. 
  

Till Payments is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace.   

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#LI-HYBRID

What you get to do in this role:

• Profound knowledge and experience in managing and exceeding Support KPI’s and critical Technical Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc.
• Lead efforts to hire, develop, and build a technical team.
• Oversight and participation in Change Management as it relates to Customer Support.
• Leading by example to cultivate and maintain a culture built on teamwork and collaboration.
• Own and bring to conclusion customer escalations by working with cross-teams in Support, development and operations team.
• Drive daily incident management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Represent the Platform, Product and ServiceNow effectively with customers.
• Manage major operations outages and communications to the customers.
• Participate in weekend and holiday on-call rotation as required.
• Evaluation of current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement.
• Leading by example to cultivate and maintain a culture built on teamwork and collaboration.
• Manage to the company and department’s vision, mission and values.

Who is Flip?

Flip sits at the heart of the logistics ecosystem, enabling senders and carriers to operate, disrupt and grow in powerful and effective ways.

We harness the power of product, engineering and customer-centric design to build high quality, elegant solutions that we are proud of and our customers love to use.

We are made up of a bunch of curious technologists bringing a fresh perspective to modernising the logistics industry. We thrive on solving the hardest problems and this is reflected in our culture which encourages us to create, experiment and collaborate with our customers.

As an established, profitable and growing company we take our responsibilities to our customers seriously as we continue to build upon our data-driven platform to create a new ecosystem of integrated logistics.

We work flexibly with 4 days a week remote and 2 days working together in front of whiteboards in our CBD office.

What does this role require?

You will need a real commitment to working with customers and product people to deliver well engineered solutions that you are proud of, which are a joy to inherit, maintain and extend.

This role requires excellent cross functional collaboration and project management skills and experience with a focus on helping to ensure the right outcomes at the right time are being delivered.

You are an experienced team builder and an excellent coach to both individual contributors and team leaders.

You will be helping to deliver and extend a customer facing platform that within an interesting, complex, and highly unstructured domain - logistics and transportation. Your focus will be on team work and engineering excellence across the front and back end of this platform.

You will also need to be able to guide decisions around system and software design reasoning with an open mind, based on customer, engineering, and product considerations.

You will be working with customers, stakeholders, product and design teams ensuring cross functional cohesion and collaboration.

You are excited to imagine future strategic outcomes, and then turn that into action and results.

Who will I be working with?

You will work closely with the CEO to ensure the company mission, vision, culture, and strategy are effectively and consistently shared across your teams.

You will enjoy the company of a strong product team and together you will discover and unpack the needs, goals and frustrations of our customers in order to deliver high quality and valuable solutions that we are proud of and they love to use.

Each of your engineering teams have an amazing team lead and highly skilled and engaged Senior and Mid level Engineers. Each with an architectural understanding of building software. This has been important due to the complexities of new and existing software.

You will find the conversations you have are underpinned by deep levels of technical knowledge, curiosity, domain knowledge and a satisfaction of learning with other growth mindset people.

Can you tell me about the leadership?

Leadership largely resides in existing Engineers, Designers, and Leads.You will also find a very experienced technical CTO/CEO that facilitates this mindset and works on an equal footing with everyone, although naturally, with a commercial aspect to their role.

Company leadership listens closely and acts on the sentiment of both customers and technology whilst looking after business direction and commercial success.

How are things organised?

You will have three team leaders as direct reports with around 5 Engineers in turn reporting to them. One front end and two back end engineering teams. We are a lean shop that practises scrumban.

In addition our Geek4Geek will report to you. This person focuses on Kaizen, infrastructure, security, and compliance - they serve the overall engineering team and lend a hand where it is needed.

Who makes technical decisions?

Engineers do this together with the guidance of team leads and the engineering manager. You’re empowered not only to step up to lead, but to also step up to follow: You won’t be forced to accept things the way they are, but you will need the insight and maturity to determine when best to have backbone, or when to disagree with and then commit to the team.

Why would I apply?

• You love ambiguous, large, complex domains coupled with a mission and empowerment to simplify and take real ownership and responsibility to deliver engineering excellence.
• You might be looking for a mature and respectful environment with a high level of technical competence that is self organising.
• You might be after an uncomplicated and transparent hiring process. One technical conversation, one product, and one team fit/leadership. There will be technical and leadership discussions where hopefully you will feel challenged yet supported.
• You might be after a flexible work environment. Whilst this is not a remote role, you might enjoy a day or three working from home each week. Or you may not be a morning person. No stress.
• Generous salary.

Why might I not apply?

• You might prefer an environment where you get to make solo decisions without collaboration or care for others. If so then this role will probably not be a good fit. You will need a creative, tenacious and collaborative approach to creating solutions and be able to comfortably communicate your thoughts whilst listening to those you work with.
• You might be looking for a more traditional “management” role with direct reports under you that blindly follow your every whim. We have a flat culture and everyone is a leader, not always in the people management sense though.

What is the technology and what processes are used?

Hiring is not made purely on the basis of specific languages and tooling but as a guide the following skills would be useful:

• We try to follow lean principles more than an Agile™ - mainly scrumban.
• Serverless as an engineering first principle, containers second, and everything else is considered on a case by case basis
• Linux, AWS
• Distributed Computing: Event Sourcing and CQRS as one of the core patterns in use
• Transparent, honest, and blameless communication with high levels of individual accountability.

Flexible work arrangements.

$1,000 per annum to spend on professional development.

No agency canvassing.