Total 155 Finance / Banking / Insurance job vacancies in auburn new south wales

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As the Finance Business Partner - Sales, you'll serve as the crucial link between finance, sales, and marketing, ensuring alignment of financial strategies with the dynamic objectives of our Sales and Marketing Teams. Primarily based at our head office in South Melbourne, you will also be spending time at our Warehouse in Dandenong South.

Reporting directly to the Head of Finance, you'll play a pivotal role in guiding short and long-term financial planning, overseeing budgets, providing insightful analysis, and collaborating closely with cross-functional teams. Your ability to cultivate strong relationships with our sales and marketing teams will be instrumental in driving financial and strategic success within our organisation.

Your Day to Day

• Gather and synthesise data for Profit and Loss (P&L) analysis.
• Engage in scenario planning to navigate potential financial scenarios.
• Spearhead development of comprehensive fixed budgets, collaborating with sales and marketing teams.
• Monitor month-to-month execution of plans, balancing revenue and expense management.
• Craft detailed monthly, quarterly, and annual management reports.
• Analyse financial and operational data to provide actionable insights.
• Prepare and present reports to executives and/or the Board of Directors.
• Create robust financial forecasts spanning 4-18 quarters.
• Conduct regular re-forecasting incorporating real-time market dynamics.
• Provide ad-hoc analysis and strategic recommendations to management.

Your Skills

• CA or CPA Qualified.
• Mastery of financial principles including budgeting, forecasting, and analysis.
• Strong analytical capabilities to distil complex data into actionable insights.
• Excellent communication skills for translating financial information to non-financial stakeholders.
• Proven ability to collaborate seamlessly with cross-functional teams.
• Adaptability to navigate evolving business conditions and shifting priorities.
• Proficiency in financial modelling, data analysis tools, and enterprise-level financial software.
• Track record of fostering strong business partnerships, especially with sales teams.
• Advanced problem-solving skills and experience with NetSuite and BI tools advantageous.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

About Tractor

We exist to unlock possibilities for founders.

Tractor Ventures provides flexible financing alternatives for founders leading growing technology-enabled companies. We are the centre of gravity for non-venture backed tech founders in Australia and New Zealand. We do this by using our capital, our experience along with our partners and shareholders to assist founders to grow enduring companies. We love founders who take the time to get things right, look after their staff and customers, who blend ambition and caution well, and know exactly why they do what they do.

We’re not a VC, we’re a company that invests in founders out of our dedicated debt facility.

We are a small and mighty team of well-connected operators covering the full spectrum of business, each one of us able to share our experiences and perspectives with founders while also connecting them with the people they need to help their business grow. We love what we do and we get a real kick out of making an impact and helping founders unlock possibilities and build the companies they can be really proud of.

The Role

This is an exciting role within a new and exciting asset class that, at its core, focuses on determining the credit risk of technology companies, but at Tractor, it is so much more than that.

Some key aspects of this role are:

• You’ll get the opportunity to build relationships with founders across Australia and New Zealand, learning about their companies and how additional capital can support their growth and confidence.
• As an integral member of the Investment Committee, you will run a variety of quantitative & qualitative assessments for an under-served asset class, and use your knowledge and observations to contribute towards improving credit decisions.
• You’ll also have the privilege of contributing to building and improving our own credit risk platform - a piece of technology that is enabling every single part of Tractor to be more effective.

There is also the opportunity to grow and lead a small team and have a pathway towards a bigger role so if you have some experience in leadership or would like to take that step then we’d love to hear from you.

Responsibilities

Like any small company, we all roll our sleeves up to get things done. There will be a lot of variety in this role with responsibilities that include;

• Interpret, analyse and apply financial data into a financial model
• Implement quality credit decisions in accordance with the Board-approved risk appetite and credit policy
• Taking responsibility for the committed turnaround times on credit decisions
• Structuring non-standard complex deals to help our borrowers achieve their strategic goals such as (but not limited to) acquisition, merger, launch in a new geography
• Implementing learnings or insights from the portfolio to improve credit analysis and underwriting
• Prepare, present and defend a credit decision to the Investment Committee
• Contribute towards making the credit policy and credit infrastructure more robust
• Partnering with our Sales team to help improve key processes and make the customer experience better
• Partnering with the Product & Engineering teams in building the scalable credit decision model
• Maintain robust documentation of credit processes and decisions

To really ace this role you will have;

• Solid and demonstrable knowledge of financials (P&L, Balance Sheet, Cash Flow Summary, AR, AP, Business Forecasts, Projections, etc.)
• A good understanding of any unsecured asset class in Australia / NZ.
• Must have been a DLA and owned the end-to-end credit decision
• Ability to analyse financial documents and derive insights and ratios to form a credit decision
• Good understanding of KYB, KYC and AML Compliance
• The commitment and ability to work in cross-functional collaborative team structures to facilitate scale and efficiencies
• Confident with both written and verbal communication and strong documentation skills

We have a set of values we want everyone on our team to be excited about and aligned with. They include;

Genuine Heart - Kindness is essential. We are respectful and we see the value in everyone's unique perspectives. We are generous and curious. There is no ego.

We Build Trust - We work hard to earn, build, and keep trust. We do what we say we’re going to do and we’ll do it together. We’re honest, we’re open and we have each other's backs.

Laugh Every Day - We bring the lols. We are passionate, positive, and enthusiastic. We love to celebrate one another's wins. We make time for fun and connecting with each other.

Benefits of being a member of the Tractor team

This role attracts a base salary of $110k - $140k (+ Super) - depending on the level of experience.

• Eff Off Fridays! - We believe in quality, not quantity, therefore we have the option to take Fridays off - each and every week. At full pay.
• Work from Home (or anywhere) - Our team is spread across Australia and New Zealand, so no need to come into an office (unless you want to). We have access to co-working spaces in both Melbourne and Sydney.
• ESOP for all Trackies - You will be provided with an Employee Stock Option Plan. This means we can all share in the success of Tractor in the long term.

Our team is looking for an enthusiastic and driven Project Controller to start immediately in our busy Townsville office on a fixed term contract of 12 months.

What will a day in this role look like:

• Working in teams to ensure proper controls on the projects and assisting Project Managers (PM’s) and operational leaders to deliver optimal profit and cash results for AECOM. 
• Drive the P&L and cash performance of AECOM by providing insight to PM’s and operational leaders on how project and business profitability and cash performance can be improved.
• Monitor and prepare financial information relating to the projects within their portfolio and ensuring that project risks and opportunities are identified early. 
• Be based in our busy Townsville office and work across multidisciplinary teams.

Are you ready to join our team as a Business Insurance Sales Consultant? We're looking for a passionate and engaging professional to drive our business insurance sales and provide exceptional service to our customers.

As a Business Insurance Sales Consultant, you will:

• Follow up warm leads from potential clients who have registered on our website, and in time, progress to handling inbound enquiries.
• Utilize your training and knowledge of BizCover's business insurance products to help customers find the right coverage for their specific needs.
• Maintain excellent communication skills to ensure a positive experience for everyone who engages with BizCover, whether they become a customer or not.
• Drive sales and meet key performance indicators (KPIs) to contribute to our ongoing success.
• Adhere to all legislative and quality assurance requirements to ensure compliance and customer satisfaction.

• Prior experience in sales, preferably in a phone-based environment, although not essential.
• Knowledge of commercial insurance or other insurance products would be advantageous, but not required.
• Excellent communication skills with the ability to build and maintain rapport with customers.
• A passion for customer service and a commitment to delivering top-notch experiences on every call.
• A positive attitude and willingness to learn and grow within our dynamic team.

• *Work from home opportunity (if not based in Sydney)
• *If based in Sydney, flexible working opportunity (combination of home and office)
• $55,000 base + uncapped Commission, our consultants regularly earn between $100k and $125k per year
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Employee benefits package
• Growing company with progression opportunities

The growth of Hello Claims has created exciting opportunities for Claims Administrators to join our growing team. In return for your commitment, we provide an amazing culture of collaboration and high performance, a place you will learn, grow and enjoy coming to work each day. 

Hello Claims has delivered a ‘First to Market Assessing Technology and Claim service’ providing motor claims operational excellence across Australia and New Zealand. Our motor claims management and assessing solution covers passenger vehicles, trucks, machinery, caravans, motorcycles and motor liability claims. 

The Opportunity 

• Record accurate and detailed case notes for claims. 
• Coordinate motor repair schedules with clients and repairers. 
• Be the first point of contact for inbound calls and emails and respond in a timely manner. 

• Support the team with ad hoc administrative tasks, relating to people or client related initiatives. 
• Please note, this is a Coffs Harbour based role. Only candidates currently located in Coffs Harbour will be considered. 

What we offer you 

• Attractive remuneration package 
• A growing company with opportunities to accelerate your career 
• Great company culture with a supportive team 
• Flexible working arrangements 
• Ongoing support and development 

About You 

• Minimum 2 years’ experience in a fast-paced customer service or contact centre role (essential) 
• An understanding of general insurance and previous experience within insurance claims (highly desirable) 
• Experienced and comfortable in communicating over the phone and via emails 
• Self-starter who is able to prioritise with ease 
• Care about the quality of your work and have strong attention to detail 
• Always seek to deliver great customer outcomes and can communicate with ease 
• Enjoy collaborating with others 
• Strong computer skills and able to navigate new processes quickly 

If you would like to be a part of the Hello Claims team then please submit your application. You are also welcome to send us any questions you may have any questions on to [email protected]. We look forward to hearing from you! 

Build your career with an Australian leader!

Work with and learn from a talented and dedicated team!

As a highly commercial international organisation, you will find yourself working with a forward thinking and innovative organisation. In return, the company offers excellent training and support set in professional offices with a great working environment. Due to growth in the team, a rare opportunity has arisen for a Credit Controller join our team in Lidcombe on a permanent basis.

The main duties for this role include, but will not be limited to:

• Liaising with customers on a daily basis in relation to their accounts
• Managing a debtors ledger of customers once trained
• Reviewing collection activities and the status of outstanding accounts with your manager on a weekly basis
• Handling arrangements/activities of collection agents on delinquent
• Preparing documents for bad debt write-offs and lodge claims/proof of debts against liquidators/receivers

Requirements:

The ideal candidate will possess:

• The capacity to achieve results with minimum supervision
• Ability to multi-task in a fast paced environment
• Exceptional written and verbal communication skills
• Self-Motivation, ability to work in a team and autonomously
• Intermediate Microsoft Office skills

The successful candidate will be required to undergo pre-employment medical and background checks.

About Us:

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries – and offer a wide range of learning and development programmes for colleagues to enhance their skills.

If you are looking for an exciting role with the opportunity to advance your career and have strong analytic skills coupled with the ability to communicate with a broad range of customers across a range of commercially sensitive issues relating to outstanding debt then this is the role for you! APPLY NOW!

Do you want to be part of something big?

We are on the search for 4 x Claims Specialists to start on 18 March 2024.

Honey launched in June 2021 with the largest Seed funding round in Australian history of $15.5 million led by RACQ, AGL, Mirvac, Metricon and many other industry leading Australian companies. Together with our strategic partners, we want to make it easy for more Australians to protect their most important assets – their homes.

This isn’t your average customer service role. We’re looking for individuals with a self-starter mentality who want to be part of building the Honey brand. You bring the passion, we’ll bring all the training and support you need to get started.

*Please note, this is a Sydney based role. Only candidates currently located in Sydney will be considered*

What we're offering:

This a fantastic opportunity for individuals looking for a new career as part and to be part of an organisation changing the insurance industry and customer experience for the better.

A day in your (potential) life as a Claims Consultant:

• Responding to new and existing home insurance claim enquiries through a variety of channels (phone, web, email, etc.). 
• Educating customers on the Honey products and services. 
• Supporting our customers through their claim process efficiently. 
• Working with claims supply chain to get customers back in their pre-loss position quickly and easily.
• Gathering feedback from customer conversations and sharing opportunities for process and system improvement with the broader Honey Product & Engineering teams.
• Responding to customer complaints as they arise, and working with colleagues to improve internal processes.

Our ideal candidates possess:

• A passion for delivering an outstanding customer experience.
• The ability to work on a rotating roster between the hours of 8am - 7pm Sydney time.
• Experience in a customer facing role (Claims and Contact Centre preferred, however not essential).
• The ability to connect with customers, ask probing questions and identify the right Honey solutions to suit their needs.
• Great written and verbal communication with a high level of confidence communicating with customers through various channels.

What we're offering:

• A market leading salary. We want to achieve success together!
• Hybrid Working (and we mean it)! Some of our team work from home for most of the week, whereas others enjoy the face-to-face interaction and come in more frequently. We are genuinely flexible and encourage our team to work in a way that suits them.
• Training & Development from structured onboarding to bring you up to speed on everything Honey, to development opportunities based on your career goals, we provide you with a platform to launch your career.
• Performance Based Incentives. Our incentives are based on delivering exceptional customer outcomes, 5 Star customer ratings here we come!

The Low Down

Honey is Australia’s first smart home insurance for the modern-day homeowner, renter or landlord, on a mission to eliminate the majority of avoidable accidents that happen in the home. We do this through a re-imagined approach to home insurance that lets customers easily sign-up with the right level of cover by using satellite and third party data, and then provide customers with smart home technology to help protect their homes.

We took Australia by storm when it launched in June 2021 with the largest Seed funding round in Australian history of $15.5 million led by RACQ, AGL, Mirvac, Metricon and many other industry leading Australian companies. And we are growing fast.

We are looking for a Partnerships Associate to work alongside the VP of Partnerships and the Partnerships team. You’ll be responsible for supporting the Partnerships team with various growth and optimisation activities for key strategic partnerships (think the biggest names in financial services, energy, builders) to enable the continued success of Honey.

Key Aspects of the Role 

• Supporting with the optimisation of existing strategic partnerships and their respective customer experiences
• Reviewing sales data and assisting with the creation of strategies to improve the go-to-market approach in partner distribution channels.
• Engaging multiple stakeholders (internal and external) to manage their tactical and transactional requirements and any partner platform improvements, focussing on the client experience.
• Work closely with the Partnerships team to organise and attend strategic partner events, sponsorships, awards etc. 
• Provide regular updates and report on actual performance to plan and activity to improve conversion in partner channels (i.e. - optimisation).

Our Ideal Candidate

Relationship management and customer service skills are a priority. This means the ideal applicant will possess the following qualities:

• Has a friendly and personable demeanour, making interactions enjoyable and effortless.
• Shows empathy and understands the value of prioritising customer needs.
• Consistently maintains a professional attitude.
• Displays exceptional communication skills, both written and verbal, and possesses a natural inclination to connect with people instead of relying solely on emails.
• Demonstrates a proactive approach by taking initiative. and is proactive with stakeholder management and partner engagement.

What we're offering:

• A market leading salary. We want to achieve success together!
• Hybrid Working (and we mean it)! Some of our team work from home for a majority of the week, others enjoy the face-to-face interaction and come in more frequently. We are genuinely flexible and encourage our team to work in a way that suits them.
• Training & Development from structured onboarding to bring you up to speed on everything Honey, to development opportunities based on your career goals, we provide you with a platform to launch your career.
• Performance Based Incentives. Our incentives are based on delivering exceptional customer outcomes, 5 Star customer ratings here we come!

About Ofload and our mission 

At Ofload, we're at the forefront of digital freight services, empowering businesses to build efficient, flexible, and sustainable supply chains. Our mission is to achieve zero waste in trucking by digitising the transport industry.

Every day in Australia, around 30% of trucks travel empty and a further 50% are idle amounting to mass inefficiency and harmful environmental impacts. 

Since 2020, we've successfully removed over 5 million empty kms from Australian roads. Our customer base has expanded to over 250 businesses, and we proudly support small business carriers by connecting them with household brands like Asahi, Metcash, and Noumi.

As part of our sustainability commitment, we partnered with Trace to measure, reduce and offset our emissions, actively working to minimise our own environmental impact.

In 2022, we propelled our growth through the strategic acquisition of a Melbourne-based logistics company, and raised $60m in Series B funding. Notably, we are recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

Fast forward to 2023, Ofload was named a Deloitte Tech Fast 50 Company in Australia, and secured the 4th spot on the LinkedIn Top Startups List 2023. And here's the exciting part – we're just getting started!

We are looking to grow our team and welcome people excited by the opportunity to transform the logistics industry. If you're ready to be part of a dynamic team driving change,  join us on this incredible journey!

The Role:

As the Finance Reporting Manager, you will play a pivotal role in overseeing the financial reporting processes, ensuring compliance with accounting standards, and providing valuable insights to support strategic decision-making. This position requires a proactive individual with a strong background in financial reporting in large organisations or scale ups. You will be a strong technical accountant and always looking for areas to improve.

Key Responsibilities:

• Manage the end-to-end financial reporting process, including preparation and analysis of financial statements, ensuring accuracy and compliance with regulatory requirements.
• Collaborate with internal stakeholders to gather relevant financial data and provide insights for management reporting.
• Implement and maintain robust internal controls to safeguard financial information and ensure adherence to accounting policies.
• Stay updated on accounting standards and regulatory changes, ensuring the company's financial reporting practices remain in compliance.
• Ensure balance sheets are up to date and Ofload is ready for any auditing

Qualifications and Skills:

• Bachelor's degree in Finance, Accounting, or a related field. CPA or CA certification is highly desirable.
• Proven experience in financial reporting, preferably in larger organisations.
• Strong knowledge of accounting principles and standards.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills, with the ability to collaborate across departments.
• Experience with ERP systems

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.

We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

Finance Manager/Business Partnering opportunities available in our Financial Services Teams at CBA.

Now is the time to join a recognised leading Financial Services team in the financial services industry.

Given CommBanks commitment to building a simpler, better bank, we have a number of opportunities at the Manager level supporting our financial services teams.

Please note – This is an Expression of Interest, It is still strongly encouraged that you still apply for other roles in our business.

Join a high performing team!

Key duties will include:

• Partnering with the varying businesses in the development of robust business cases that reflect the expected financial and operational outcomes of any given project/initiative.

• Working closely with Core Finance teams to support them in understanding the financial performance of the business unit you are responsible for to drive the right outcomes for the Group.

• Providing financial management and analysis to your business unit up to CFO level, as well as the whole of Finance.

• Helping the business optimise performance and achieve performance targets, including active support for and involvement in continuous improvement/productivity initiatives.

We’re interested in hearing from people who have

• CA/CPA/CFA/ACCA qualification

• Experienced in mapping processes, implementing improvements and a natural curiosity to know more and improve processes

• Ability to work collaboratively across multiple teams and influence change

• Demonstrated ability to manage multiple deliverables simultaneously

• High degree of commercial acumen

• Strong strategic thinking and analytical skills

• Financial Services background and experience desirable

• Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

What next? 

Our team is looking to connect with finance professionals who are interested in being part of a high performing, customer-focused and passionate culture to build a simpler, better bank. We welcome you to express your interest. Candidates will be contacted if they are deemed suitable for vacancies within our wider finance services portfolio.

Senior Analyst opportunities available in our investment, divisional, planning, forecasting, and group performance reporting teams.  

Now is the time to join a recognised leading Financial Services team in the financial services industry.

Given CommBanks commitment to building a simpler, better bank, we have a number of opportunities at the Senior Associate/Senior Analyst level supporting our financial services teams.

Please note – This is an Expression of Interest; it is still strongly encouraged that you still apply for other roles in our business.

See yourself in our team

The purpose of the roles is to help deliver the strategic agenda for FR&A. This will involve delivering value-adding, insightful reporting and analysis to the Board, CEO, CFO, ELT, Executive General Manager Group Finance, and Group Treasurer, Investment bank, relating to the strategic direction and performance of the Group.

Your responsibilities are varied, ranging from being the key business partner in Group Finance for selected Business Units and Subject Matter Experts, ensuring the successful co-ordination, execution and delivery of the monthly financial dashboards, quarterly trading updates, and semi-annual results for the Profit Announcements, to providing ad-hoc value-add analysis to FR&A’s key stakeholders.

Key duties could include:

• Investment spend forecasts and insights for senior management as well as reporting on the effectiveness and efficiency of the investment portfolio and resources.

• Successful co-ordination, execution and delivery of the Group's monthly “flash” result to the CEO and CFO

• Successful co-ordination, execution and delivery of the monthly financial dashboards to the Executive Leadership Team, CEO and the Board

• Assist in the preparation of external results reporting on the investment portfolio and preparation of Annual Operating Plans and Quarterly Business Review memos.

• Ad hoc analysis of the project delivery workforce and allocation of funding with focus on optimisation

• To provide independent review of strategic equity investments and transactions and advice to the Group CFO

• Engage and partner with stakeholders across various parts of the Group.

Your experience could include:

• Risk Mindset - All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

• Strong analytical, problem-solving skills, and commercial acumen

• Excellent communication and stakeholder management

• Exceptional attention to detail

• Advanced MS Excel and PowerPoint skills

• Demonstrated ability to manage multiple deliverables simultaneously.

• Innovative and able to drive results.

• CA/CPA/CFA/ACCA qualified and Big 4 background preferred (could be from a deals, audit or performance reporting background)

What’s next?

Our team is looking to connect with Fina professionals who are interested in being part of a high performing, customer-focused and passionate culture to build a simpler, better bank. We welcome you to express your interest and learn more about current opportunities. We will be in contact with suitable candidates.

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you are interested in.

Why we are different

Honey is Australia’s first smart home insurance for the modern-day homeowner, renter or landlord, on a mission to eliminate the majority of avoidable accidents that happen in the home. We do this through a re-imagined approach to home insurance that lets customers easily sign-up with the right level of cover by using satellite and third-party data, and then provide customers with smart home technology to help protect their homes.

Honey took Australia by storm when it launched in June 2021 with the largest Seed funding round in Australian history of $15.5 million, led by RACQ, AGL, Mirvac, Metricon and many other industry-leading Australian companies. And we are growing fast.

What you’ll be doing in this role

• Be part of our forward-thinking and passionate Product & Design team, working closely with your triad and our top-notch engineers to design and deliver product experiences.
• Use research and data to inform your design decisions, including business insights, competitor reviews, user and stakeholder interviews and surveys.
• Create design concepts, prototype solutions and set the vision for new products and services. 
• Share your work and collaborate closely with the Product Design team to receive constructive feedback and refine your designs.
• Work within our design system and ensure it evolves to keep up with the pace we move at and our expectations of consistency and quality.
• Collaborate with team members across the company, from customer support and partnerships team through to growth to help create leading experiences for our customers

You’re probably a match if

• You have 2+ years of experience in Graphic Design, User Interface (UI) and User Experience (UX) Design.
• You have a portfolio demonstrating your visual design skills and design thinking experience where you have previously contributed to shipping UX/UI design for digital products.
• You have exceptional UI design skills and love to create intuitive visual designs that elevate our product experience and digital brand. You also have an understanding of web standards, user experience, and a passion for simplicity.
• You have a passion for Graphic Design and love creating print collateral such as publications, promotional materials, and user manuals.
• You have experience designing illustrations and animations to bring your visual design to life and add delight to your user experiences.
• You value working proactively, independently and transparently and are open to educating others.

What Honey can offer you

• Direct impact – see the direct impact of your work on customer satisfaction (4.8 star Google reviews) and Honey’s growth. 
• Diverse work – being part of a small team means having the opportunity to work on all things design: from front-of-house experiences (e.g. digital sign-up flow, claims and policy management, in-person home maintenance visits) to back-of-house design (e.g. CX agent experience, investor pitches, and strategic design work with our partners who are top-tier brands in Australia). 
• Creative freedom and autonomy – shape Design at Honey, run your own design process and strategically inform our product roadmap and company-wide decisions.
• Customer-first mindset – Customer experience is a strategic differentiator for Honey. From Design and Engineering through to Customer Support and Compliance, all our teams place customers at the center of their day-to-day work and decision-making.
• Rapid Iteration – you’ll be collaborating in cross-functional teams, seeing your work in the customer’s hands quickly and learning from it fast and iterating.
• Learning opportunities – rediscover and leverage existing skills, and develop new capabilities.
• Entrepreneurial experience – Honey has experienced leadership that have come from large organisations, making Honey a top-run company where employees can strive.
• Social stimulation - We’re a social bunch and enjoy making the most of our time together. Our peer-led Culture Club arranges monthly lunches as well as big-bash events to celebrate such occasions such as Harmony Day, Oktoberfest and a pretty epic End of Year party.

Camplify Holdings Limited (CHL): is a global adventure travel technology company. Formed in 2021 we have three travel brands: Camplify, PaulCamper and MyWay.

Camplify: was founded in Newcastle, Australia, in 2015, and is a peer-to-peer van-sharing platform operating across Australia, New Zealand, the UK and Spain. It has been identified as one of Australia’s fastest-growing companies, placing #9 in the AFR’s Fast 100 (2022) and #4 in AFR’s Most Innovative Companies (2022).

PaulCamper: another peer-to-peer van-sharing platform, was founded in Germany in 2013 and has since expanded to Austria, the Netherlands and the UK. PaulCamper was acquired by CHL Group in 2022 and continues to operate from its HQ in Berlin.

MyWay: launching in 2023 – provides a suite of insurance products to RV owners and hirers, giving them the confidence to fully engage with CHL Group’s peer-to-peer platforms.

Together, these three brands form a global group focused on elevating outdoor experiences through scalable tech solutions. We’re transforming the way people access the outdoors and explore the world around them

Our culture: from Australia’s beaches to the Bavarian Alps, we’re changing the way people explore and experience the world around them. CHL is building an incredible community of RV owners and hirers across seven countries.

We celebrate the wins, learn from the almosts, and make a point of encouraging cross-cultural, cross-continent collaboration.

The role:

Reporting to the Claims & Resolution Team Lead, you’ll be responsible for managing damage incidents to ensure our owners get their vans repaired quickly and back on the platform for hire. So our customers can continue enjoying endless adventures in them! No two days are the same and you’ll find helping our owners and hirers back on the road super rewarding.

This isn’t an ordinary call center role. You’ll be working in the same office as the development team that built our platform, marketing and a big operations team that are all committed to doing their part to keep our customers and hirers happy. The team is diverse, inclusive and friendly. We offer flexible working arrangements so you work from home up to 2 days a week. However, you’ll enjoy coming into the office as it's got a great vibe. It’s also a modern workplace that’s been designed to engage our employees with some great perks.

Key responsibilities:

• Manage claims incidents for our owners on the Camplify platform
• Manage disputes between owners, hirers and the insurer
• Strive to resolve matters in a timely and cost-effective manner.
• Educate and communicate with the other members of our operations team on insurance policies and processes
• Advise customers on insurance matters

• A proven record of providing excellent customer service in an environment where you’ve been exposed to damage incidents and resolution processes e.g.. insurance, car hire, property management.
• Exceptional listening and communication skills
• The ability to build rapport with customers and service providers
• Strong problem solving, resolution, negotiation and decision-making capabilities
• Sound judgment and cost management awareness
• Highly productive, great time management, and multi-tasking skills
• High level of computer literacy and skill, including G-Suite
• Eagerness and ability to learn quickly and to share learnings with team members

• Comprehensive training
• Work in a fun dynamic ASX-listed start-up
• Employee Share Scheme
• Van hire and product discounts
• An additional 2 days’ annual leave to go camping
• Employee rewards & recogition
• The opportunity to work with a team of creative go-getters who are passionate about -promoting thousands of vans and endless adventures!