Total 3,042 Customer Service job vacancies in west perth

About AGA:AGA, proudly part of the IntoWork Group Australia, a national provider of Employment, Skills & Support services.For over 40 years AGA has delivered a wide range of employment and training solutions to our industry partners. As a Group Training Organisation (GTO) and Registered Training Organisation (RTO), AGA works across many industries and vocations as a specialist provider of apprenticeship and traineeship services. AGA offers a complete apprenticeship service to both the apprentice/trainee and the employer.About the role:AGA is currently seeking a GTO Field Operation Support Officer to join the Administration team, based at the Deer Park office. The successful candidate will report to the GTO Administration Team Leader, and will be primarily responsible in providing support to the GTO Field Officers. The Field Operation Support Officer will complete data entry, apprentice record management, filling and ordering of equipment as requested by Field Officers.This full-time position involves various administrative tasks within the role, contributing to essential administrative functions while upholding the utmost confidentiality and privacy of client data and records. About you:Excellent written and verbal communication skillsComputer literate, high level computer skills and broad experience across a number of applicationsAbility to work with a range of people and to respond to inquiries promptlyStrong attention to detailStrong time management and organisational skillsPrevious administration experience required Understanding of Group Training desired, not essentialUnderstanding and demonstration of a proactive approach to safety within their workplaceApplicants must be eligible to work in Australia. Current Working with Children and National Police Checks are required and can be arranged for the suitable applicant.What you will do:Maintain and manage database, ensuring entries are accurate and up to date.Liaise with Field Officers supporting by preparing documentation, data entry, maintaining apprentice/trainee files.Run regular reports for the GTO Administration Team Leader in relation to unplaced apprentices, unsuccessful completions and assist in the compilation of monthly data related to GTO and Field Officer performance.Field queries from apprentices, host employers and other stakeholders, providing accurate and helpful information on AGA’s employment and training services.Ordering Personal Protective Equipment for all apprentices in their region and arrange delivery or pick up for apprentices.Coordinate the onboarding and inductions for apprentices and trainees.Ensure safe office work practices are carried out within their workplace.Provide such other administrative services to the GTO as requested from time to time by the GTO Administration Team Leader and/or GTO Manager. Totally excited about this role like we are? What are you waiting for? Sprint towards the 'Apply' button and join our squad today! At AGA, everyone's got a fair shot! We're all about equal opportunities. Come be a part of our team!

Click here to view more detail / apply for Field Operation Support Officer

Aged Care Registered Nurses (Full-time)
Residential Aged Care | Full Time

BRAND NEW RESIDENTIAL AGED CARE FACILITY | FULL TIME
Above award salaries ($65,000-$100,000 depending on shifts & allowances)
Brand-new home
On-site parking
Full Time Hours - morning, afternoon and night duty shifts.
Experienced and Graduate Nurses are encouraged to apply

Signature Care presents an exciting opportunity to shape the service delivery of aged care into the future during a period of significant change.

ABOUT THE COMPANY:
Signature Care is a family owned and run aged care provider with a holistic focus on community, individual well-being, and a culture of respect and dignity. We have been caring for families for over three decades, and are proud of the unique residences offered to the community.

OUR REGISTERED NURSES:
We are currently seeking aged care experienced and qualified Registered Nurses to support our brand new, state-of-the-art aged care residence based in Tamworth. We need Registered Nurses who will look after our residents with a high level of attentiveness, kindness, and respect. We are looking for people who will strive to maintain and enhance the health and well-being of our residents while offering them dignity, safety, and independence.

To maintain this attentiveness to our residents, we aim to support your well-being and ensure a happy and safe work environment

SKILLS & REQUIREMENTS FOR THE ROLE:
To be considered for this role, ideally we are looking for:
An understanding, empathy, appreciation and the ability to promote the values and ethos of Signature Care
Current unrestricted registration with AHPRA
Demonstrated aged care experience preferred
The ability to work as part of a team and promote education and leadership in aged care
Understanding of and commitment to continuous quality improvement
Experience in assessments and developing care plans
Assess, plan and implement client care within your scope
Consider physical, social and psychological requirements
Create and update care plans to reflect developing needs of our residents
An understanding of Aged Care Quality Standards
An understanding of Australian National Aged Care Classification funding model
Demonstrated organisational and time management skills
Demonstrated well-developed computer and documentation skills
Excellent communication and clinical problem-solving skills
Confidence in managing your time effectively, including an ability to work autonomously

EMPLOYEE BENEFITS & WORK CULTURE:
Our vision has always been to provide high quality homes accessible and inclusive to every person, and which encourage independence and best practice in models of service and care. By maintaining an inclusive and vibrant work culture, we can also make sure we have a warm and comfortable home for our residents.

Our staff’s health and wellbeing are important to us – which is why we have developed and partnered with selected providers to offer employees a growing range of benefits to make sure they get the most out of their working and personal life.

Come and join our friendly and supportive Signature Care team that offers:
Onsite café
Staff room facilities
Onsite Parking
Ability to work close to home
New, fully equipped residence
State-of-the-art technology
Exclusive staff discounts with JB Hi-Fi
CommBank Workplace banking
Salary sacrificing options including superannuation and novated Leasing through Enlist
Benefits through our default superannuation fund HESTA
Access EAP – a voluntary, confidential and free counselling service
Immunisation (Flu and Covid) provided free at site
Opportunities to up-skill and further your career including National career opportunities

Job offers will be subject to a National Police Check and evidence of Covid-19 vaccination status

Certificate III Business Traineeship – Project Support Trainee PROGRAMMED is seeking an enthusiastic individual based in Warwick QLD that has a desire to work in Project Management in the Civil Construction Industry. This position is a fulltime Traineeship working towards obtaining a Certificate III Qualification whilst gaining on the job transferable skills. The Traineeship is within a busy fast paced environment, so if you possess the ‘Can Do’ attitude, have a strong work ethic, demonstrated experience working with computers using Microsoft applications we encourage you to apply. As a trainee, you will join the project administration team within RoadTek and provide support to the office personnel. We are seeking applicants that have a high level of interest in administration, data entry, customer service and good attention to detail. The traineeship is hosted with RoadTek whom provide excellent mentoring, training and encourages teamwork and innovation within their business. RoadTek is a commercial government business within the Department of Transport and Main Roads (TMR) who deliver a diverse range of projects that make up the state's extensive road and bridge network. Duties may include but not limited to: Assist in Project Management Support (Data entry) Customer service which will include answering the phone, greeting visitors and delivery drivers General administration duties which will include filing, archiving, photocopying, collect and send mail, maintaining stationary stock for printers/copiers Using various computer programs, including Excel Spreadsheets and Word Documents An overview, on processes such as travel, expenditure vouchers and balancing corporate card transactions Goods Receipting: (SAP/Purchase Orders, paying invoices) Payroll: (SAP/doing own timesheets and General overview of the SAP Applications) Note: There may be a small about of manual handing when archiving and filing We are seeking applicants to have the following qualities: Excellent Customer service skills both written and oral Demonstrate experience in multi-tasking Work independently or in a team Demonstrated experience working on computers and/or customer service Flexible and willing to adapt to business needs Ability to maintain confidentiality Experience in data entry with attention to detail Experience in Excel, Word, Outlook and data entry desirable OHS White construction card or ability to obtain one prior to position commencing Initiative and motivation is essential in this position Driver’s license and reliable transport desirable Location: The position is in Warwick QLD therefore you will need to reside in Warwick or proximity.    Prior to any offer of employment, a pre-employment medical examination ‘Fit for Work’ is required to determine fitness for work (including passing a drug and alcohol screen).  Who we are As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to. At Programmed, we are committed to…

Click here to view more detail / apply for RoadTek - Certificate III Business Traineeship – Project Support Trainee

We are looking for Before and After school care staff for permanent positions in 2024. If you're looking for your next move in the new year, we have a number of permanent positions on offer within the Outside School Hours Care space across Sydney and Central Coast. Please register your interest with your current resume by applying or emailing [email protected] About you: - Currently have a Diploma or Certificate III in Children's Services or willing to obtain - OSHC experience - Looking for a permanent position as a Director, Coordinator or Educator Current Locations: - Central Coast - Umina and Terrigal - Ryde - Lower North Shore - Quakers Hill - and many more
The Benefits of Working with Randstad Education:
Please note that your details will not be sent to any school without your consent or any referees listed on your CV contacted without your permission.
With locations in every capital city in Australia, Randstad's Education team is the biggest and most experienced education & childcare agency in the country, and that means we're here to help you with your next career move.
At Randstad Education, we have over 20 years of expertise in the early childhood and education sector. This means our experienced consultants are here to help match you with your perfect job.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

We are currently looking for a Data Centre Technician to join the facilities team which operates on a 24/7 basis.

Based in our P2 facility in Perth, the purpose of this role is to support the Facility Management team with the day-to-day operations of the data centre by providing high quality & efficient technical maintenance and customer service.

The successful candidate will be required to work a 4 – 5 – 5 rotating shift roster with day shifts from 7am - 7pm and night shifts from 7pm - 7am.

Key Responsibilities include:

• Delivery of cabling needs, electrical and data, to customer racks and areas
• Attend to remote Hands Request
• Assist with the maintenance of all core electrical and mechanical systems
• Ensure that facility problems are identified and resolved in a timely manner.
• Manual handling

From time to time, during shifts there may be travel between sites as required.

This is a fantastic opportunity for someone looking to launch their career in the Data Centre industry. On the job and external training will be provided for the successful candidate.

Recruitment will commence for this position throughout January and February.

Would you describe yourself as being willing to learn, a team player, friendly and approachable?

Do you believe you have the confidence to ask questions and drive process improvement?                    

Do you love working with numbers and systematic approach to carrying out work?

Most of all do you love a challenge?

If yes, then this could be the role you’ve been looking for!

We are currently searching for an Operations Support Assistant to support the operations function across a growing team in the Natural Resource sector. 

As this is a unique role we encourage and appreciate that past experiences, back grounds and future goals will contribute to making someone the most suitable candidate. Most of all we are looking for a person that has a positive, “can do” approach to their work and learning as we commit to guide you on your journey in becoming an operations superstar!

This is a diverse role and no two days will be the same, the main responsibilities include:

• Ensuring the team maintain compliance through weekly checks and reporting
• Monthly invoicing
• Project set up in D365
• Supporting and the preparing the team for audits
• Calendar and event management
• Formatting of proposals, reports and CV conversions as per our corporate identity standards
• Providing support to the national operations lead
• Assisting the team with general queries

Key Responsibilities:

Actively update, maintain, and monitor all aspects of application to provide uninterrupted support.
Good working knowledge in RP2.4 version or above.
Experience in managing Web connect, Recs, Gems, STL Fetch and Matching Service.
Work with other support teams (EIA, DA/DBA, server teams) to ensure application is up and running without any hindrance.
Implement integration plans/scripts to validate that application changes meet technical specifications.
Responsible to troubleshoot/resolve incidents and business support item.
Participate in technical reviews at appropriate stages of development.
Perform application support tasks like- systems support, security reviews, & maintenance tasks.
Participate in production support/pager duty rotation including weekend and off-hour support coverage.
Installing new hardware, software, and networking systems.
Proposing simple and effective solutions.

Technical Skills:

Having good knowledge in production support working experience in using technical skills,
Oracle DB - PL SQL/ SQL server
RP2.4 version or above
Shell scripts
Unix
Control M scheduler
Application networking
Web UI or browser-based application

Must-Have/Mandatory

Good analytical & troubleshooting skills
Ability to work under pressurized environments
Good communication (Oral, Verbal & Written) skills
Set of Technical skills mentioned above
Self-driven, proactive team player

Good-to-Have/Desirable

Relevant certifications
ITIL/ production support background
Interpersonal skills
Tools like Control M, ServiceNow, AppDynamics, Splunk, Excel

About the role: 

We are seeking a Community Case Manager to join our team and play a vital role in supporting elderly people in the community to live independently and with dignity in their own homes.

As a Community Case Manager, your primary responsibility will be to manage a portfolio of community-based elderly customers with Home Care Packages. You will assess their needs, develop personalised care plans, and manage budgets to ensure each customers' unique requirements are met. Your role will also involve signing up new customers and proactively managing existing ones whilst maintaining a person-centred approach. Collaboration and coordination with Nurses and Allied Health professionals will be crucial to delivering comprehensive care.

In this 12-month contract role, you will have the flexibility to manage your own schedule each week, whilst working autonomously from home and within the community. You will visit customers in their homes across the suburbs of Perth metro, including Subiaco, Ocean Reef, Lesmurdie, Beckenham and more.

About you:

• Previous experience in community-based case management is preferred.
• Experience with Home Care Packages is desirable.
• Current driver’s licence and a reliable vehicle with insurance.
• Strong communication skills, both verbal and written.
• Demonstrated empathy and compassion.
• Excellent problem-solving abilities and critical thinking skills.
• Good organisational and time management skills.
• Cultural competence and the ability to work with diverse populations.
• Advocacy skills to ensure clients' needs are met.
• Collaboration and teamwork skills to work effectively with interdisciplinary teams.

About KinCare:

We have a 30-year track record of supporting older Australians to live independently. We’re committed to improving the quality of life and health & well-being for our customers through tailored in-home care services.

It’s really the people here who make it a great place to work. When you come to work for us, you can be sure that you will be inspired and challenged every day. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career. As a family-orientated company, we believe time at work and at home matters. We are all about work-life balance and flexibility.

Prior to commencement, every successful candidate must complete a mandatory National Police check, Work Rights check and provide proof of COVID-19 vaccination.

If this sounds like the role and workplace for you, apply now!

For more information, visit www.kincare.com.au or contact our Talent team at [email protected].

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

*This position qualifies for incentives under the NSW Rural Health Workforce Incentive Scheme, including an initial attraction and relocation payment of up to $20,000, and up to $10,000 each year after (incentive value is dependent on full-time equivalent, position and location). Find out more here

Employment Type: Permanent Full Time or Part Time
Position Classification: Registered Nurse
Remuneration: $70,049.73 - $98,351.39 per annum, pro rata (+ super + 17.5% leave loading where applicable)
Hours per Week: up to 38
Requisition ID: REQ454309
Applications Close: 17 January 2024
Vaccination Category: A





Outstanding Experience. Infinite Opportunities.





Here in the Riverina, we treasure your nursing skills and experience and we’re ready to roll out the red carpet to welcome you to town.

We’ve prepared oodles of goodies to help you move and settle in, including:

Up to $20k attraction and relocation payment + $10k rolling annual bonus (incentive value dependent on full-time equivalent, position and location). Find out more here!
$6K aged care incentive annually for RNs in aged care facilities
Salary packaging up to $20,600 per annum tax free for living expenses! Take advantage of novated leasing a new car!
482 temporary visa sponsorship considerations
Relocation assistance and accommodation support considerations
Subsidised gym and leisure centre membership for you and your family
Free confidential counselling services for you and your family


Craving a fresh start somewhere new and actually interesting? Join the incredible team in the Murrumbidgee District. Jump in at a comfort level that suits you: from state-of-the-art hospitals that will remind you of the city, to a small multi-disciplinary health facility where you literally get to do it all. No matter where you choose, your learning will be nurtured and you’ll be well supported to operate at the top of your scope.

And don’t worry - there are already oodles of young people here to welcome you: at work, in local clubs, at the pub, and down at the river!

There’s also heaps to show your family when they come to visit, which is a breeze - you’ll be central to Sydney, Melbourne and Canberra. (You can always pop home for the weekend on a quick flight if you find a break in your social calendar!)

To help you make the move to our little slice of heaven, we’ll help cover your relocation and travel expenses, help you find housing and get settled, and help in other handy ways - just let us know how we can help.

Want to know more about the community of Murrumburrah-Harden? Visit us here.



About Your Role

Registered Nurses in the aged care units are the warm and fuzzy professionals of the RN world, we love our field of work and supporting our elderly residents. Whether it be providing personal care one minute, diversional therapy the next, or quickly using our clinical judgement expertise to solve a problem, there is never a dull moment.

Your role will also see you supervise and mentor a team of Enrolled Nurses and Assistants in Nursing to work to their scope of practice with the same core values ensuring a patient centred approach. You will also have endless L&D growth opportunities as we empower you to flourish and grow to the top of your scope.

Learn more about the role and requirements here.





Upgrade Your Career and Lifestyle at MLHD

Go on, you’ve earned a promotion, a world-class workplace, inspiring colleagues, award-winning sta? and patient programs - all wrapped up in a rich tapestry of cultural treasures. Contact Shuvai Chimombe, Nurse Manager on 02 6380 6604 or [email protected] now for a confidential chat.

Your application will require you to include a resume and cover letter outlining your skills and experience and why you are a good fit for this position.





New applicants must have completed the COVID-19 primary vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate. Should a medical contraindication certificate be provided, ongoing employment post certificate expiry is conditional to meeting COVID-19 vaccination requirements.



MLHD is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal People and people from racial, ethnic, or ethno-religious minority groups and people with disability.

#RuralHealthIncentives

Customer Experience Call Centre Operator ** 3 months as a Temp - then promoted to Permanent ** ** $30-$34 per hr Super ** ** Start date: End of Jan 2024 (interviews need to be complete by December 5)  ** ** Mon to Fri office based - 9-5 pm ** WOW Recruitment is looking for a Customer Experience Contact Centre Operator to support our healthcare client, based 5 days in the office in Pyrmont, Sydney.    Our client is an Australian-owned and operated not-for-profit that specialises in hearing aids. This organisation offers solutions and services to help transform the lives of people with hearing loss.   The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships with a predominantly older clientele. Previous hearing or health related industry experience would be highly regarded but is not essential. Perks & Benefits:New Office in Pyrmont with beautiful viewsA company that encourages and supports career and personal growthGenerous salary packaging of $65K plus Super when permanentMonday- Friday - No weekendsBe involved in a new team that radiates a culture of excellence What you’ll be doing: Managing the customers experience for optimal outcomesEfficient operation of the hearing clinicNavigating multiple screens whilst nanaging call requirementsCalendar management of the clinicians in your areaLearning and efficiently using a range of software and applicationsPerforming adhoc general administration dutiesYou will be provided full training and support with the aim of an immediate start  What you will bring:MUST HAVE 2 years of phone-based Contact Centre ExperienceYou’re an excellent listener, which helps you build genuine rapport with customersPicking up the phone doesn’t faze youCustomer centric approach to your workSelf-motivated and able to work alone/unsupervised.Excellent organisational and prioritising skillsAbility to be flexible within the workplace and work effectively within a teamWillingness to learn basic repair and maintenance of hearing aids If you’re interested to learn more about this role, APPLY NOW and Louise will be in touch!

Click here to view more detail / apply for Customer Experience Call Centre Operator

Come and join our established team of 24 at Stanley's Body Works, Braybrook. We perform and specialise in all type of repairs from small to large. We are I-CAR certified and are an approved Subaru Australia Repairer.We offer and promote a positive working environment, where you can thrive and become part of a team for the long term with access to the latest in automotive technology. We have ample onsite staff parking and our regular fortnightly staff lunch are a staple.The OpportunityWe have an exciting opportunity for Customer Service Officer to join our team at Stanleys Body Works, BraybrookWe are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs.Permanent position. Monday to Friday. 40 hours per weekApply or call us today on (03) 9311 7588 for a confidential discussion.Role responsibilitiesEnsuring the environment is always customer friendlyGreeting customers on arrival.Keeping our customers informed about the repair process and anticipated completion dates for their vehiclesContacting customer to ensure that they are satisfied with the AMA experienceTelephone and email correspondenceSupporting management with inventory (parts, paint, consumables etc)Liaise with insurance providers regarding claims/repairs  Does this sound like you? Proven experience within a Customer Service positionHighly professional and personable with strong relationship building skills Strong systems experience and competent computer abilitiesExcellent verbal and written communication skillsAbility to meet strict deadlinesAble to work effectively and collaboratively with the teamBenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate families We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.

Click here to view more detail / apply for Customer Service Officer

TMD Technical Support Officer 1531 | Construction & Maintenance Central | Charlton Depot Closing date: 10/01/2024 NEW YEAR, NEW CAREER ARE YOU AN ENTHUSIASTIC AND MOTIVATED TRAFFIC MANAGEMENT DESIGN TECHNICAL SUPPORT PROFESSIONAL LOOKING FOR YOUR NEXT CHALLENGE? About You Do you have a strong knowledge of Traffic Management Plans and Traffic Guidance Schemes and want a career revolving around Maintenance Activities and Capital Construction Projects? Then the Construction & Maintenance team is for you! Design and document Traffic Management Plans and Traffic Guidance Schemes for various construction and maintenance projects and assist with implementation of these as required. Get out of the office by attending regular site visits to verify details and attend meetings for the planning of works. About the position The Traffic Management Design (TMD) Technical Support Officer will develop, implement and review Traffic Management Plans and Traffic Guidance Schemes for Maintenance Activities and Capital Construction Projects for the Construction and Maintenance Central Branch. The annual salary range for this position is $84,383.41 - $87,970.19 gross per annum, plus 17.5% annual leave loading and up to 12.65% superannuation. Enjoy work/life balance with a nine (9) day fortnight and access to banked leave. Professional development and learning opportunities. Salary sacrifice. Active social club – TRC Employee’s Association.  Access to the Fitness Passport Program - providing access to a wide range of local health, fitness, and leisure facilities with one affordable membership. Employee Assistance Program – free 24 hour nationwide confidential personal or work-related counselling services for employees and their families. A range of progressive health and wellbeing services. Work in a safety-conscious organisation - home safe every day! The Team The Construction & Maintenance Central (CMC) Team undertake capital and operational works to maintain and improve safety, serviceability and efficiency of the region’s road network and integrated transport system. Team CMC are committed to creating an atmosphere where employees thrive. We value teamwork and a friendly environment; we also emphasise professionalism, accountability, and respect. How to be successful in this position Qualification(s), training and/or experience, specific to the role: Possession of Traffic Management Design (QLD) qualification with relevant industry experience. Possession of a WH&S Competency Card for CPCCWHS1001 – Prepare to work safely in the construction industry. Possession of a current unrestricted “C” Class Driver’s Licence How to apply To apply, please submit two documents: A document addressing the 'Success Criteria' in the in two pages or less; and Your current Resume. The preferred candidate will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position. Please note to have your application considered, ensure that you have followed the instructions outlined above. Visit our website www.tr.qld.gov.au/jobs for information on how…

Click here to view more detail / apply for TMD Technical Support Officer

Come shape the future of education with us.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 2,000 schools across Australia and beyond. We’re joined by over 200 members of the Compass team, delivering smart school management solutions around the world.

Here’s why we need you…

We are looking for an enthusiastic person to join our established AU Support team. At Compass, great support is at the heart of our market-leading customer service, and so you will be a key part of a dynamic and fast-growing team.

In this role there are opportunities for rapid progression and exposure to other parts of the organisation for the right candidate.

What you’ll do:

You will join the Compass AU Support function in our Perth Office, working with the Support Manager & Support Team Leads, to ensure that our schools are provided with the service they need to get the most out of the Compass platform.

Specifically, you will:

• Provide solutions to schools by responding to their requests and solving their problems as they arise.
• Manage communications through a range of channels - including live chat, emails, and phone calls.
• Work closely with the sales, product, and engineering teams to escalate customer inquiries as required.
• Draft and maintain knowledge base resources such as help articles and videos relating to all parts of the Compass platform.

About You

We are looking for people who have a passion for creativity and problem-solving. Our clients are constantly giving us new challenges to work through and resolve so excellent customer service skills are a must. We’re also looking for people who celebrate diversity and thrive in a collaborative environment.

You will also:

• Demonstrate a service-oriented approach to helping customers
• Be enthusiastic & motivated, with a positive attitude and good initiative
• Have strong verbal and written communication skills
• Have strong attention to detail and ability to see tasks through to conclusion

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development opportunities - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate

Being part of the team means: 

• Fully paid comprehensive training: We will take you through our 6 week training period, where we teach you everything from Telstra products, customer handling and sales techniques.
• Support is always there: We know a new role can be stressful which is why the support will still be there even after you leave training.
• WFH Options: After 6 months and when you've practised what we teach, you can work from home 2 days per week 
• Uncapped Commissions: You perform- we pay!! Earn monthly commissions on top of your base salary. OTE's will have your earning $80k+ per year. 
• Internal Career Progression: Be supported by our development programs, providing you the opportunity to grow and progress within our business
• Be apart of the TSA Way: You'll be rewarded, recognised and apart of a business that knows how to have fun! Play ping pong on your lunch break, attend team events, work amongst like-minded people where you're guaranteed to make great mates 

What you'll do:

• Answer inbound calls from small business owners where you will represent, promote and sell a wide range of Telstra products and services. 
• Provide expert advice on Telstra products and services that best suit their needs and lifestyle 
• Provide empathy and understanding to your customers through effective communication skills
• Take ownership, withhold confidence in your ability to de-escalate any customer grievances 
• Be available when our customers need us, flex to the hours that are required 

Permanent position_ Available Immediately for Internal Sales Officer _Perth - South of the River Your new company This well-known LPG company is seeking a highly motivated Internal Sales Officer to join their team in Perth, South of the River. Your new role Reporting to the Sales & Administration manager, your duties/responsibilities will be: Managing a small portfolio of customers Supporting Account Managers - Industrial and Commercial Processing customer orders via email or phone Checking data accuracy in customer orders Generate/Process Invoices What you'll need to succeed Customer service skills Excellent verbal communication skills Ability to work well with others Persistence and determination Ambition to progress into an Account Manager - Sales What you'll get in return In return for your dedication and drive, you'll be rewarded with: An opportunity to further develop your career in Account Management Be part of a supportive team environment Exciting Staff Benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #2826371

Field Service Technician Location:  Perth, AU Employment type:  Employee Place of work:  Remote Offshore/Onshore:  Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as diversity, inclusion, and authenticity. Bring your unique energy to our team of more than 20,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go.   Job Purpose • Performs the installation, testing and repairing of new and reworked TechnipFMC products (equipment and tools) Job Description • Installs, tests and repairs new and reworked TechnipFMC products (equipment and tools) • Establishes and maintains communication with Customer Representative on issues related to his/her perimeter (job installation/testing procedures, equipment, tooling and spare parts requirements, equipment and tooling function-fit and critical technical data) • Provides sales support ensuring the customer is fully informed of all aspects of the job • Assures all quality issues and documentation (equipment and procedural defects) is communicated and sent back to Company's Service Management • Completes field documentation after the completion of each service job • Provides Project Support as required, for all new projects which includes: assisting with project Factory Acceptance Tests and Systems Integration Testing • Prepares and completes safety related documentation. Pursues safe work practices Job Requirement • High school diploma or equivalent technical diploma • Minimum 1 year of experience in field service technician role • Intermediate knowledge of one or more of the following fields: electrical; subsea equipment; hydraulics equipment; mechanical equipment and tools; structural steel • Ability to read and understand drawings • Able to perform basic mathematical calculations • Ability to use technical tools and instruments required to perform duties Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture. TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain. Learn more about TechnipFMC and find other open positions by visiting our Career Page. Follow us on LinkedIn for company updates. Date posted:  Dec 14, 2023 Requisition number:  2647

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Description Title:- Lead Support Engineer Length:- Permanent  Location:- SydneyMust be an Australian Citizen or PR.  Please do not apply if you are not based in Australia Key Responsibilities: Oversee the Enterprise Data Warehouse (EDW), ensuring data availability in the EDW to back business objectives. Support BAU enquiries on data and reports out of the data warehouse. Upholding data security and IT standards for the EDW. Managing EDW user support mechanisms including issues handling and monitoring - providing adept support in resolving service disruptions. Managing eternal developers and database administrators . Encouraging skill development, especially in platforms like Azure. Execution of other initiatives - support to business areas, support for regulatory Other Responsibilities: Collaborate with IT to transition from on-premises data warehousing to Azure cloud architecture, emphasizing a modern, streamlined approach. Lead the rejuvenation of data processes, aiming to minimize reliance on stored procedures and focus on efficient, scalable architectures. Offer expert guidance on coding practices, ensuring quality through code reviews. Guide both internal and external developers on the best practices and execution strategies for the rejuvenation of data processes. Represent the data team in Clearview forums, advocating for data-driven decision-making. Lead the data team's invovement in the systems migration initiative. Key Skills/About you: Programming Expertise: In addition to SQL, proficiency in at least one other major programming language. Communication: Strong communication skills with the ability to lead meetings and convey complex information clearly. Stakeholder Management: Adept at collaborating with both technical and non-technical stakeholders, ensuring alignment and understanding. Cloud Architecture: Some hands-on experience or theoretical knowledge in cloud solutions and migration strategies is advantageous. Database Expertise: Solid experience in database design, development, and management. Previous experience in a data or related team. Knowledge of data privacy and security practices Code Management: Demonstrated experience with version control. Industry Knowledge: Knowledge of Financial Services would be advantageous, though it's not mandatory. Leadership: Demonstrated ability to lead self and others and the ability to respectfully challenge and provide feedback. If you would like more information please contact Conor Smyth [email protected]

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