Search result for all job vacancies on Jobstore

AtlamGroup

Individual Support Trainee Learn More Apply Now

Full-time

Wagga Wagga, New South Wales

Customer Service

11 months ago

Make a difference in people's quality of life. Work somewhere that is a supportive and inclusive workplace. Get paid whilst you learn! We are workin..

Make a difference in people's quality of life. Work somewhere that is a supportive and inclusive workplace. Get paid whilst you learn! We are working with a locally owned and operated business that is on the hunt for a high-quality candidate Trainee to... Job Description Make a difference in people's quality of life. Work somewhere that is a supportive and inclusive workplace. Get paid whilst you learn! We are working with a locally owned and operated business that is on the hunt for a high-quality candidate Trainee to join the team. Gain hands-on experience alongside fully qualified Support Workers while you earn your Certificate III in Individual Support. This is a NDIS based business that believes in quality outcomes for its clients. They bring together skills, health, fitness, creativity and leisure to create a lifestyle-based service individually tailored to people of all abilities. The main parts of your role will be Assist individuals with personal care tasks, including personal care, dressing, and grooming. Support individuals in maintaining a clean and safe living environment. Provide companionship and engage in social activities with clients. Help individuals with meal preparation and nutritional support. Observe and report any changes in clients' physical or mental conditions to the appropriate personnel. Applicants will ideally meet the following criteria: Genuine passion for working with people and a commitment to making a positive impact in their lives. Excellent communication and interpersonal skills. Empathy, patience and the ability to show compassion and positivity. Ability to work effectively both independently and as part of a team. Strong organisational skills and attention to detail. This is a full-time role working Monday-Friday whilst studying a Certificate III in Individual Support When you work for Squad we make sure all the employment stuff is done right! Right pay, right course, right workplace, right safety equipment, right support and advice! All you have to do is show up and do your best – Squad will do the rest! So, if you are a down to earth, easy-going type of person that wants to work for a business that offers fantastic workplace culture and genuinely cares for their team then.

Click here to view more detail / apply for Individual Support Trainee Learn More Apply Now

Quick Apply

Signature Care Operations Pty Ltd

Aged Care Registered Nurses (Full-time)

Full-time

Turvey Park, New South Wales

Customer Service

11 months ago

Aged Care Registered Nurses (Full-time)Wagga Wagga Community Aged CareCasual, Full Time, Part Time, 24/7 ShiftsAbove award salariesBrand-new homeFlexi..

Quick Apply

Signature Care Operations Pty Ltd

Aged Care Registered Nurses (Full-time)

Full-time

Tamworth, New South Wales

Customer Service

11 months ago

Aged Care Registered Nurses (Full-time)Residential Aged Care | Full TimeBRAND NEW RESIDENTIAL AGED CARE FACILITY | FULL TIME Above award salaries ($..

Quick Apply

AtlamGroup

Service Supervisor

Full-time

Beresfield, New South Wales

Customer Service

11 months ago

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how ..

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge.It’s a big responsibility, and we have committed to do it.As a leader in the cement and mining industries, we have taken on the responsibility of developing sustainable solutions. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions cement plant by 2030. Your curiosity know-how and innovative mindset will take us from idea to action. Together, we enable our customers to produce the materials needed for a better future.An exciting new position to join us at FLSmidth as a Service Supervisor to supervise the co-ordination of service and maintenance work carried out on FLSmidth Pty Ltd and other equipment for our clients.Taking responsibility for the effective management of the Service team on site and workshop, working towards improving safety, costs and the quality of service offered to our clients.Job ResponsibilitiesPlan, organize and administer planned and unplanned service activities. Effectively coordinate sometimes changing priorities with a high degree of autonomy and sound judgement.Assign work tasks with the guidance of; Purpose, Context, Quality, Quantity, Resources, Time.Consult with Planning roles regarding assignment of Service Technicians to complete Predictive (PdM) and Preventative (PvM) tasksReview task schedule with Planner to identify issues relating to tasks;Pre-shut preparation, parts availability, tools, equipment, trade skillsInteractions/overlap (physical proximity, conflicts)Resource priority (eg. Cranes, forklifts, VA, Huck bolt Machine)Completion of correct work documentation, inspection and other reports pertinent to customer specifications.Review/edit PdM condition information; review customer reports and ensure quality is of a high standard before presentation to customer.When assigned onto another FLSmidth Supervisors’ site – take a backup and support role as well as hands on as required.Monitor and guide the execution of site maintenance daily tasks ensuring efficient and effective use of time management and prioritization.Review component historyIdentify wear out and other failure trendsEngage with engineering to develop improved maintenance tacticsRevise Pv and Pd maintenance tasks.Supervise the site and workshop activities of the Mechanical and Screen Service teams to ensure productive outcomes, and ensuring optimum utilization.Actively assist in the selection process to ensure qualified applicants are selected who will contribute well to overall team performance. Create a high level of team spirit and engagement by creating an open and trusting environment where teamwork and co-operation is valued and encouraged.What you bringEssential – skills and experience in a similar role as a Service SupervisorExperience in organizing and delivering a variety of Service activities in the mining industryTrade Qualified; fitter, mechanicalPrevious experience of supervising a site service team within the mining sectorCHPP Shut-Down experienceRelevant Coal Mine inductions and valid competencies (not essential, can be provided)Current State Manual Drivers…

Click here to view more detail / apply for Service Supervisor

Quick Apply

AtlamGroup

RoadTek - Certificate III Business Traineeship – Project Support Trainee

Full-time

Warwick, Queensland

Business Management / Project / Planning

11 months ago

Certificate III Business Traineeship – Project Support Trainee PROGRAMMED is seeking an enthusiastic individual based in Warwick QLD that has a desi..

Certificate III Business Traineeship – Project Support Trainee PROGRAMMED is seeking an enthusiastic individual based in Warwick QLD that has a desire to work in Project Management in the Civil Construction Industry. This position is a fulltime Traineeship working towards obtaining a Certificate III Qualification whilst gaining on the job transferable skills. The Traineeship is within a busy fast paced environment, so if you possess the ‘Can Do’ attitude, have a strong work ethic, demonstrated experience working with computers using Microsoft applications we encourage you to apply. As a trainee, you will join the project administration team within RoadTek and provide support to the office personnel. We are seeking applicants that have a high level of interest in administration, data entry, customer service and good attention to detail. The traineeship is hosted with RoadTek whom provide excellent mentoring, training and encourages teamwork and innovation within their business. RoadTek is a commercial government business within the Department of Transport and Main Roads (TMR) who deliver a diverse range of projects that make up the state's extensive road and bridge network. Duties may include but not limited to: Assist in Project Management Support (Data entry) Customer service which will include answering the phone, greeting visitors and delivery drivers General administration duties which will include filing, archiving, photocopying, collect and send mail, maintaining stationary stock for printers/copiers Using various computer programs, including Excel Spreadsheets and Word Documents An overview, on processes such as travel, expenditure vouchers and balancing corporate card transactions Goods Receipting: (SAP/Purchase Orders, paying invoices) Payroll: (SAP/doing own timesheets and General overview of the SAP Applications) Note: There may be a small about of manual handing when archiving and filing We are seeking applicants to have the following qualities: Excellent Customer service skills both written and oral Demonstrate experience in multi-tasking Work independently or in a team Demonstrated experience working on computers and/or customer service Flexible and willing to adapt to business needs Ability to maintain confidentiality Experience in data entry with attention to detail Experience in Excel, Word, Outlook and data entry desirable OHS White construction card or ability to obtain one prior to position commencing Initiative and motivation is essential in this position Driver’s license and reliable transport desirable Location: The position is in Warwick QLD therefore you will need to reside in Warwick or proximity. Prior to any offer of employment, a pre-employment medical examination ‘Fit for Work’ is required to determine fitness for work (including passing a drug and alcohol screen). Who we are As one of Australia's largest employers, we work with great companies all around Australia and New Zealand to give you the best opportunities to work when and where you want to. At Programmed, we are committed to…

Click here to view more detail / apply for RoadTek - Certificate III Business Traineeship – Project Support Trainee

Quick Apply

Hannah Dodd

Before & After School Care Worker

Full-time

Sydney, New South Wales

F&B / Tourism / Hospitality

11 months ago

We are looking for Before and After school care staff for permanent positions in 2024. If you're looking for your next move in the new year, we have a..

Quick Apply

Birdeye

Customer Success Manager (Retention & Growth)

Full-time

Sydney, New South Wales

Customer Service

11 months ago

Title: Customer Success Manager (Retention and Growth) Location: Remote Working Hours: 7.30 PM to 4:30 AM (IST) Why Birdeye?Once upon a time, local bu..

Title: Customer Success Manager (Retention and Growth)

Location: Remote

Working Hours: 7.30 PM to 4:30 AM (IST)

Why Birdeye?

Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 120,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com.

What You’ll Do

Birdeye is looking for a Customer Success Manager for Retention and Growth with a passion for relationship management. The successful candidate will nurture and manage accounts to maintain a healthy life-cycle, while ensuring and allowing customers to see the benefits of Birdeye’s new platform and renew. This role is vital and hands-on role, where you will work hand-in-hand with customers to help improve their online reputation.

Responsibilities

• Responsible for renewals of Birdeye’s clients

• Monitor and analyze account health to identify churn risk

• Win back clients who have requested a cancellation

• Utilize your creativity to refine and innovate processes to improve Customer Success

• Leverage your sales skills to reinforce the value proposition of BirdEye

• Be the point of escalation for clients and salespeople to ensure client satisfaction

• Develop methods for managing customer satisfaction

• Leverage research and understand of our clients industries to create tailor-made solutions

• Handle some financial and billing issues for Birdeye clients

• Additional assigned projects as assigned

Requirements

• 2-7 years of experience in a customer facing support/success/account management/retention role.

• Customer experience champion.

• Strong oral and written communication skills.

• Consultative approach to account management.

• Deep customer empathy.

• Understanding of SMB space, particularly in the specified vertical.

• Exceptional Saas product knowledge.

• Ability to effectively manage delicate customer situations

• Organized and reliable - Able to work as a team with little direction when necessary

• Knowledge of Sales force CRM a plus.

• Bachelor’s degree preferred.

Why You’ll Join Us

At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our sleeves and get work done.

Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times

Quick Apply

Carly Aungle

Customer Service Officer

Full-time

Prestons, New South Wales

Customer Service

11 months ago

Are you an experienced customer service officer looking for a permanent full-time role where you can still develop your skills and experience in a bu..

Quick Apply

AtlamGroup

Technician - Field Service

Full-time

Mount Thorley, New South Wales

Maintenance / Repair

11 months ago

The Opportunity:Due to customer growth, our Mt Thorley branch is looking for a Field Service Technician to join the embedded team at HVO MARC. The pos..

The Opportunity:Due to customer growth, our Mt Thorley branch is looking for a Field Service Technician to join the embedded team at HVO MARC. The position is to provide skilful and efficient maintenance and repair of Komatsu customer equipment and contribute to a professional team environment by ensuring high levels of safety, quality, and efficiency through your efforts.As a Field Service Technician at Komatsu you'll be supported not just professionally but personally too. Did you know Komatsu is an RTO? This means we are able to support your learning with a range of courses including trade upgrades and the best news is you're paid to do it. We also provide a tool of trade vehicle, phone and laptop/tablet and uniforms/PPE for all our employees.Roster: Lifestyle Roster (4/5/5/4) mix of day and nightshift with 30% nightshift loading and all overtime paid at double time!Role Located: UWJV embedded site-based crewAnnualised Approx Wage: $153k (Base Super site allowance nightshift loading overtime at double time car phone uniforms)Komatsu can provide you with:Paid Parental Leave: 16 weeks of paid primary carer parental leave.Technology: Discounts on Apple, Dell, Lenovo, and Microsoft productsFinancial: Komatsu Employee Referral Program offering a bonus of $3,000 if you successfully refer someone for a role, Income Protection options are availableCareer: recognition and awards, Komatsu is a recognised training organisation (RTO) providing an opportunity to complete recognised Cert III coursesHealth: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorksCars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and OrixTravel: Discounts with Avis, Qantas, Crown, IHG and travel agentsYour Knowledge, Skills and Abilities:Mobile Plant Mechanic Trade Certificate (Cert 3 Mobile Plant) complimented by your mechanical fitter qual (HD Mechanic/Fitter)Original Equipment Manufacturer (OEM) experience, preferably with Komatsu equipment, and field service exposure, including breakdowns and diagnostics, will also be highly regarded within the construction and mining sector. A minimum of C class LicenceAuto Electrical experience, qualifications, and diagnostic skills will be highly regarded.Working at heights qualification would be great but not crucial.Ability to follow required job scope & critical path.Safety focused mindset is paramount.Good understanding of computer systems and Microsoft OfficeAbility to work unsupervised.A proven high level of customer serviceReady to get started? Apply now!Komatsu offers a zero-harm culture in the workplace, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive, and inclusive work environment, with opportunities for career progression on a global scale, training, and personal growth

Click here to view more detail / apply for Technician - Field Service

Quick Apply

AtlamGroup

Airfreight Import Customer Operations Specialist - NSW

Full-time

Matraville, New South Wales

Transportation / Logistics

11 months ago

We have an exciting opportunity for an Airfreight Import Customer Operations Specialist that has recently become available. This role is based in our..

We have an exciting opportunity for an Airfreight Import Customer Operations Specialist that has recently become available. This role is based in our Airfreight Import Team in our Sydney (Matraville) office. About us CONNECTING PEOPLE. IMPROVING LIVES DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air, and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences, and healthcare, engineering, manufacturing & energy, auto-mobility, and retail, DHL is decisively positioned as “The logistics company for the world.” DHL is part of the DHL Group. The Group generated revenues of more than ninety-four billion euros in 2022. With sustainable business practices and a commitment to society and the environment, the Group positively contributes to the world. DHL Group aims to achieve net-zero emissions logistics by 2050. Overall Role Purpose As an Airfreight Import Customer Operations Specialist, you will receive training and development in the below responsibilities: Acts as key contact for allocated customers (AFR) Accepts and processes orders for handover to Operations. Stays informed on shipment and exception status for allocated customers. Proactively informs customer on shipment status and exceptions. Provides spot quotations and performs up-and cross-selling on inbound customer calls. Pass leads onto our sales department. Manages customer inquiries. Manages customer requests regarding Go Green topics. Takes and manages any customer complaints; solves customer complaints or assigns tasks to other functions. Acts as first contact point for customer claims for notification and reception of claims and respective document collection. Billing of Air Freight Customs shipments, accurately and timely Accountabilities Customer, Other Stakeholder & Process Monitor and arrange retrieval of general cargo and cold chain shipments from airlines. Submit cargo reports to Australian Border Force Invoicing of externally cleared import airfreight shipments. Interrogate Customs status’ using ICS. Complete corrections to rating errors and AWB’s. Conduct any corrections and adjustments as necessary to Airfreight Import forwarding process. Manage general enquiries as received via email or phone. Lodge intent to claims on airlines for damages. Provide support and back up to fellow team members where required. Additional tasks as instructed by Department Manager / Supervisors. Skills / Qualifications Minimum three (3) years previous experience in Shipping/International freight forwarding industry in airfreight operational roles (advantageous)/ Import operational roles (advantageous). Minimum two (2) years previous experience in general accounting, invoicing, customer service or operations. CargoWise & Expedient experience (advantageous) Be an initiative-taking initiative-taker. Be results driven and be able to demonstrate effective…

Click here to view more detail / apply for Airfreight Import Customer Operations Specialist - NSW

Quick Apply

AtlamGroup

Manager Works & Service Delivery

Full-time

Wagga Wagga, New South Wales

F&B / Tourism / Hospitality

11 months ago

Riverina Water is seeking a skilled professional to lead our Works Teams in managing the water distribution system and associated works functions, to ..

Quick Apply

NEXTDC

Customer Service Manager

Full-time

Sydney

Customer Service

11 months ago

The Customer Service Manager is a critical role in our business, being the driving force of our brand promise of Security and Customer First value by ..

Quick Apply

Kara Bouchier

Field Service Technician - Permanent Positions

Full-time

Singleton, New South Wales

Customer Service

11 months ago

Due to continued growth, Randstad are currently recruiting experienced Mechanical Fitters to support our clients Field Service projects based in Sin..

Quick Apply

GoTech Solutions Pty Ltd

Application Support Analyst

Full-time

Sydney, New South Wales

Information Technology

11 months ago

Key Responsibilities:Actively update, maintain, and monitor all aspects of application to provide uninterrupted support.Good working knowledge in RP2...

Quick Apply

ServiceNow

Customer Support Representative

Full-time

Sydney

Customer Service

11 months ago

What you get to do in this role: Logging calls and incidents on the IT Service Desk and maintaining details of software / hardware problems detected...

Quick Apply

MURRUMBIDGEE LOCAL HEALTH DISTRICT

Registered Nurse - Aged Care/Acute - Harden-Murrumburrah (Incentives Offered)

Full-time

Harden, New South Wales

Health / Beauty / Fitness

11 months ago

*This position qualifies for incentives under the NSW Rural Health Workforce Incentive Scheme, including an initial attraction and relocation payment ..

Quick Apply

AtlamGroup

Customer Service Specialist

Full-time

Macquarie Park, New South Wales

Customer Service

11 months ago

WOW Recruitment is looking for an experienced Customer Support Specialist for our client in Macquarie Park, specialising in Internet of Things (IoT..

WOW Recruitment is looking for an experienced Customer Support Specialist for our client in Macquarie Park, specialising in Internet of Things (IoT) solutions and mobile communications. They collaborate with leading smart-living brands worldwide and top local Telco service providers to offer the best solutions to the market. You will be part of a talented team with an entrepreneurial mindset that challenges the status quo and works with valued partners across the globe. $75k SuperOn-site location based in Macquarie ParkPrevious experience in Telco is preferred The Role: Manage tickets, escalations, and complex enquiries from customers.Develop and maintain high-quality training materials, process documents, knowledge based articles and troubleshooting guides.Assist in day-to-day operations of the customer service team ensuring agreed KPIs and standards are met.Build an inspiring and motivated team empowered to deliver exceptional customer outcomes on every interaction.Identify opportunities to improve the customer experience solutions/provide feedback.Liaise with offshore team based in the Philippines. About you: Telco or IT experience is highly regarded.L2 experience is ideal.Follow up on account enquiries via phone or email.Ability to break down complex technical and account information into easy to follow, non-technical information for customers.Exposure to working with onshore and offshore third-party service providers.Excellent phone manner and communication skills. Perks: Pathway for progression into a Team Leader position.Fantastic career progression opportunities.Work with a fun and collaborative team.Opportunity to join a rapidly growing start-up and help be a part of the overall success.Training provided to help you succeed in the role. This is a fantastic opportunity to join a leader in Telco solutions. Get in touch with Jamie and the WOW team by applying now!

Click here to view more detail / apply for Customer Service Specialist

Quick Apply

AtlamGroup

Call Centre Operator

Full-time

Macquarie Park, New South Wales

Customer Service

11 months ago

WOW recruitment are seking a Customer Service Execeutive for our Medical Logistics Company based in Macquarie Park. The role is initially office based..

WOW recruitment are seking a Customer Service Execeutive for our Medical Logistics Company based in Macquarie Park. The role is initially office based while training, and hybrid once trained with both morning and evening shifts available.What's in it for you?Open, fun office environmentHybrid / Work from home once trainedSocial events once per monthGrowing businessCareer development across departmentsSocial and supportive environmentFree gym membershipBirthday leaveYou will be;Answering a high volume of phone callsEnsuring accurate and timely data entry into the operating systemAssisting Coordinators/Allocators with queries and changes to jobsResponding to customer queries including pricing and quoting jobsChecking third-party logistics providers' status of deliveries as well as invoicesAssisting with checking drivers’ invoicesAssisting with the client invoicing processMaintaining relationships with carriers and customersProviding general administration and operational supportContributing to the improvement of policies and proceduresSkills required;Diploma preferredPermanent Resident of AustraliaMinimum 2 years’ experience in a customer service/call centre roleLogistics experience preferred but not requiredStrong verbal and written communication skillsAbility to build lasting rapport and relationships with key stakeholders (e.g. staff, peers, drivers, clients, hospitals/clinics)Ability to read and comprehend simple instructions, short correspondence and emailsAbility to juggle multiple tasks and effectively prioritise workloadGood attention to detailTaking ownership of tasks and following them through to completionAbility to work as a team player, pro-active, self-motivated and high sense of responsibilityAbility to work independently and under pressure in a fast-moving environmentThe ability to use Microsoft suite of products and operating systemIf this sounds like the right role for you, please contact [email protected] or call on 02 8320 0683 and ask for Caitlin!

Click here to view more detail / apply for Call Centre Operator

Quick Apply

AtlamGroup

Customer Experience Call Centre Operator

Full-time

Pyrmont, New South Wales

Customer Service

11 months ago

Customer Experience Call Centre Operator ** 3 months as a Temp - then promoted to Permanent ** ** $30-$34 per hr Super ** ** Start date: End of Jan 2..

Customer Experience Call Centre Operator ** 3 months as a Temp - then promoted to Permanent ** ** $30-$34 per hr Super ** ** Start date: End of Jan 2024 (interviews need to be complete by December 5) ** ** Mon to Fri office based - 9-5 pm ** WOW Recruitment is looking for a Customer Experience Contact Centre Operator to support our healthcare client, based 5 days in the office in Pyrmont, Sydney. Our client is an Australian-owned and operated not-for-profit that specialises in hearing aids. This organisation offers solutions and services to help transform the lives of people with hearing loss. The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships with a predominantly older clientele. Previous hearing or health related industry experience would be highly regarded but is not essential. Perks & Benefits:New Office in Pyrmont with beautiful viewsA company that encourages and supports career and personal growthGenerous salary packaging of $65K plus Super when permanentMonday- Friday - No weekendsBe involved in a new team that radiates a culture of excellence What you’ll be doing: Managing the customers experience for optimal outcomesEfficient operation of the hearing clinicNavigating multiple screens whilst nanaging call requirementsCalendar management of the clinicians in your areaLearning and efficiently using a range of software and applicationsPerforming adhoc general administration dutiesYou will be provided full training and support with the aim of an immediate start What you will bring:MUST HAVE 2 years of phone-based Contact Centre ExperienceYou’re an excellent listener, which helps you build genuine rapport with customersPicking up the phone doesn’t faze youCustomer centric approach to your workSelf-motivated and able to work alone/unsupervised.Excellent organisational and prioritising skillsAbility to be flexible within the workplace and work effectively within a teamWillingness to learn basic repair and maintenance of hearing aids If you’re interested to learn more about this role, APPLY NOW and Louise will be in touch!

Click here to view more detail / apply for Customer Experience Call Centre Operator

Quick Apply

AtlamGroup

Customer Service Operations Manager – Fast Food

Full-time

Ourimbah, New South Wales

Customer Service

11 months ago

Managing 3 locations across NSW – Ourimbah head office Negotiable salary plus car allowance, commensurate with experience and ability Ditch the big ..

Managing 3 locations across NSW – Ourimbah head office Negotiable salary plus car allowance, commensurate with experience and ability Ditch the big corporate chains – freedom and flexibility await! Embark on a career transition from the corporate fast-food industry to a leadership role in area management with Heatherbrae’s Pies. As the Operations Manager of Customer Service, you’ll lead three teams in delivering premium quality meat pies and baked goods along NSW highways. Your efforts will shape the customer experience through professional customer service, local produce, high-quality ingredients, and a touch of warmth. In this role, you will visit each store weekly to support managers and collaborate with the head office team on customer service initiatives, witnessing your impact on business success. About You: You are not merely a manager but a true leader who sets the standard through personal example and engaging actively with your teams. You thrive in the dynamic industry pace, revelling in the hustle and energy. Your strength lies in your ability to connect with others, and you excel in coaching, mentoring, and improving customer experiences. You can manage operations seamlessly, even during busy peak times. About the Company:Heatherbrae’s Pies is more than a workplace; it is a community of longstanding individuals who understand the significance of cultivating a happy and harmonious environment. While renowned for their exceptional pies, the company’s ethos extends beyond mere culinary excellence. Heatherbrae’s Pies is dedicated to crafting unforgettable customer experiences, delivering exceptional locally sourced bakery goods and coffee. Their recent customer initiative proudly boasts a 100% gluten-free bakery. If you possess a love for people, customer service, and operations management, we encourage you to apply. Contact Chelsea Walker at [email protected] to seize this exciting opportunity. Your journey towards professional and personal satisfaction begins here.

Click here to view more detail / apply for Customer Service Operations Manager – Fast Food

Quick Apply

Liz Smith

Registered Nurse - Critical Care Unit

Full-time

Bella Vista, New South Wales

Health / Beauty / Fitness

11 months ago

· Supportive management · Professional development opportunities · Close to shopping centre and public transport Are you a Registered..

· Supportive management · Professional development opportunities · Close to shopping centre and public transport Are you a Registered Nurse with excellent interpersonal and customer service skills? Norwest Private Hospital is looking to employ Registered Nurses with experience or post graduate qualifications in cardiac critical care nursing, who are seeking a new challenge. Norwest Private Hospital We believe in the delivery of quality clinical outcomes for our patients. Healthscope have over 19000 staff who are passionate and dedicated to providing quality healthcare. We provide exceptional patient care and support for our doctors. Our people are known for achieving exceptional clinical outcomes, transparent public reporting and positive patient feedback that leads the industry. No matter the role, every day our people make a difference to the lives of our patients and their families and it is a privilege to be part of their care. Norwest Private Hospital is located in the rapidly developing North West corridor of Sydney and is operated by Healthscope, a leading provider of private healthcare in Australia. The hospital has 277 beds and is a high acuity facility with an Emergency Department located in Sydney's Bella Vista. As a Registered Nurse your responsibilities will include: · Deliver safe, researched-based standards of nursing care · Deliver education and support to individuals/patients for the management of their health recovery, rehabilitation or end of life needs · Lead successful quality improvement and safety management project/s to deliver desired outcomes · Work collaboratively with the wider healthcare team to support patient care needs · Act as a role model for Safe Practice Essential Criteria: · Current Registration with AHPRA · 2 years' experience in Coronary Care or Critical Care Unit · Working with Children check · Commitment to Quality Patient Care · Compliance with ACQSHC National standards · Sound clinical decision making and problem solving skills · Excellent communication and customer service skills · Works well independently and within a team · Availability to work on a rotating roster including nights and weekends · Intermediate computer skills · Advance Rhythm interpretation and management Desirable Criteria · Post Graduate Certificate in Coronary Care or Critical Care Why Healthscope? We care about your career at Healthscope. No matter where you go within our community of care, you'll be supported by great team leaders, be part of strong, innovative teams who always strive for better and have the opportunity to flourish and grow. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.We are the only national private hospital operator and healthcare provider in Australia. But why does that matter? Our team is made up of over 19,000 highly experienced people working across a range of roles and specialisations. Supported by some of the best doctors in nationally, we come together to strive for better, sharing learnings, supporting each other, celebrating successes and facing challenges together. Joining us opens the door to endless opportunities. We encourage the pursuit of continuous professional development, specialisation and education, and support our people to grow and flourish. Come and be the difference in our patient's lives . Applications close : 19 January 2024 To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to [email protected] If you are successful in the role, you will receive a salary based on your years of relevant registered nursing experience against the current Healthscope and NSWNMA/ANMF - NSW Nurses and Midwives' - Enterprise Agreement 2020 - 2024, a salary ranging from $35.46 - $49.79 per hour. More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker. Please click here to apply.

Quick Apply

AtlamGroup

Customer Service Officer

Full-time

Braybrook, Victoria

Customer Service

11 months ago

Come and join our established team of 24 at Stanley's Body Works, Braybrook. We perform and specialise in all type of repairs from small to large. We ..

Come and join our established team of 24 at Stanley's Body Works, Braybrook. We perform and specialise in all type of repairs from small to large. We are I-CAR certified and are an approved Subaru Australia Repairer.We offer and promote a positive working environment, where you can thrive and become part of a team for the long term with access to the latest in automotive technology. We have ample onsite staff parking and our regular fortnightly staff lunch are a staple.The OpportunityWe have an exciting opportunity for Customer Service Officer to join our team at Stanleys Body Works, BraybrookWe are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs.Permanent position. Monday to Friday. 40 hours per weekApply or call us today on (03) 9311 7588 for a confidential discussion.Role responsibilitiesEnsuring the environment is always customer friendlyGreeting customers on arrival.Keeping our customers informed about the repair process and anticipated completion dates for their vehiclesContacting customer to ensure that they are satisfied with the AMA experienceTelephone and email correspondenceSupporting management with inventory (parts, paint, consumables etc)Liaise with insurance providers regarding claims/repairs Does this sound like you? Proven experience within a Customer Service positionHighly professional and personable with strong relationship building skills Strong systems experience and competent computer abilitiesExcellent verbal and written communication skillsAbility to meet strict deadlinesAble to work effectively and collaboratively with the teamBenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate families We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.

Click here to view more detail / apply for Customer Service Officer

Quick Apply

AtlamGroup

TMD Technical Support Officer

Full-time

Charlton, New South Wales

Information Technology

11 months ago

TMD Technical Support Officer 1531 | Construction & Maintenance Central | Charlton Depot Closing date: 10/01/2024 NEW YEAR, NEW CAREER ARE YOU AN ENTH..

TMD Technical Support Officer 1531 | Construction & Maintenance Central | Charlton Depot Closing date: 10/01/2024 NEW YEAR, NEW CAREER ARE YOU AN ENTHUSIASTIC AND MOTIVATED TRAFFIC MANAGEMENT DESIGN TECHNICAL SUPPORT PROFESSIONAL LOOKING FOR YOUR NEXT CHALLENGE? About You Do you have a strong knowledge of Traffic Management Plans and Traffic Guidance Schemes and want a career revolving around Maintenance Activities and Capital Construction Projects? Then the Construction & Maintenance team is for you! Design and document Traffic Management Plans and Traffic Guidance Schemes for various construction and maintenance projects and assist with implementation of these as required. Get out of the office by attending regular site visits to verify details and attend meetings for the planning of works. About the position The Traffic Management Design (TMD) Technical Support Officer will develop, implement and review Traffic Management Plans and Traffic Guidance Schemes for Maintenance Activities and Capital Construction Projects for the Construction and Maintenance Central Branch. The annual salary range for this position is $84,383.41 - $87,970.19 gross per annum, plus 17.5% annual leave loading and up to 12.65% superannuation. Enjoy work/life balance with a nine (9) day fortnight and access to banked leave. Professional development and learning opportunities. Salary sacrifice. Active social club – TRC Employee’s Association. Access to the Fitness Passport Program - providing access to a wide range of local health, fitness, and leisure facilities with one affordable membership. Employee Assistance Program – free 24 hour nationwide confidential personal or work-related counselling services for employees and their families. A range of progressive health and wellbeing services. Work in a safety-conscious organisation - home safe every day! The Team The Construction & Maintenance Central (CMC) Team undertake capital and operational works to maintain and improve safety, serviceability and efficiency of the region’s road network and integrated transport system. Team CMC are committed to creating an atmosphere where employees thrive. We value teamwork and a friendly environment; we also emphasise professionalism, accountability, and respect. How to be successful in this position Qualification(s), training and/or experience, specific to the role: Possession of Traffic Management Design (QLD) qualification with relevant industry experience. Possession of a WH&S Competency Card for CPCCWHS1001 – Prepare to work safely in the construction industry. Possession of a current unrestricted “C” Class Driver’s Licence How to apply To apply, please submit two documents: A document addressing the 'Success Criteria' in the in two pages or less; and Your current Resume. The preferred candidate will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position. Please note to have your application considered, ensure that you have followed the instructions outlined above. Visit our website www.tr.qld.gov.au/jobs for information on how…

Click here to view more detail / apply for TMD Technical Support Officer

Quick Apply

Compass Education

Client Support Officer

Full-time

Sydney, New South Wales

Customer Service

11 months ago

Come shape the future of education with us.We are Compass - smart school management in one connected platform. We believe that time spent in the class..

Come shape the future of education with us.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 2,000 schools across Australia and beyond. We’re joined by over 200 members of the Compass team, delivering smart school management solutions around the world.

Here’s why we need you…

We are looking for an enthusiastic person to join our established AU Support team. At Compass, great support is at the heart of our market-leading customer service, and so you will be a key part of a dynamic and fast-growing team.

In this role there are opportunities for rapid progression and exposure to other parts of the organisation for the right candidate.

What you’ll do:

You will join the Compass AU Support function in our Sydney Office, working with the Support Manager & Support Team Leads, to ensure that our schools are provided with the service they need to get the most out of the Compass platform.

Specifically, you will:

Provide solutions to schools by responding to their requests and solving their problems as they arise.
Manage communications through a range of channels - including live chat, emails, and phone calls.
Work closely with the sales, product, and engineering teams to escalate customer inquiries as required.
Draft and maintain knowledge base resources such as help articles and videos relating to all parts of the Compass platform.

About You

We are looking for people who have a passion for creativity and problem-solving. Our clients are constantly giving us new challenges to work through and resolve so excellent customer service skills are a must. We’re also looking for people who celebrate diversity and thrive in a collaborative environment.

You will also:

Demonstrate a service-oriented approach to helping customers
Be enthusiastic & motivated, with a positive attitude and good initiative
Have strong verbal and written communication skills
Have strong attention to detail and ability to see tasks through to conclusion

Quick Apply

Respect

Social Care Assistant

Full-time

Rural City of Wangaratta, Victoria

Customer Service

11 months ago

We are presently in search of a casual Social Care Assistant to join our team at St John's Home in Wangaratta, Victoria. This role involves filling a ..

Quick Apply

Browse Job Category

Customer Service

Browse Location Area

NSW - Sydney - City & Inner West x

WA - Perth - Inner and Western Suburbs

673

NSW - Sydney - Western Sydney & Nepean

601

NSW - Regional - Newcastle & Hunter

334

NSW - Sydney - Northern Sydney & Central Coast

283

NSW - Regional - Murray, Riverina & Broken Hill

184

NSW - Regional - Orana and Central West NSW

162

Sydney

159

NSW - Regional - New England & North West NSW

128

VIC - Melbourne - West Melbourne

Browse Companies

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.

Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

Total 4,629 Customer Service job vacancies in NSW - Sydney - City & Inner West

Individual Support Trainee Learn More Apply Now

Aged Care Registered Nurses (Full-time)

Aged Care Registered Nurses (Full-time)

Service Supervisor

RoadTek - Certificate III Business Traineeship – Project Support Trainee

Before & After School Care Worker

Customer Success Manager (Retention & Growth)

Customer Service Officer

Technician - Field Service

Airfreight Import Customer Operations Specialist - NSW

Manager Works & Service Delivery

Customer Service Manager

Field Service Technician - Permanent Positions

Application Support Analyst

Customer Support Representative

Registered Nurse - Aged Care/Acute - Harden-Murrumburrah (Incentives Offered)

Customer Service Specialist

Call Centre Operator

Customer Experience Call Centre Operator

Customer Service Operations Manager – Fast Food

Registered Nurse - Critical Care Unit

Customer Service Officer

TMD Technical Support Officer

Client Support Officer

Social Care Assistant

Frequently Asked Questions about Customer Service